customer service representative Jobs in Lahore

customer service representative

customer support executive Jobs in Lahore

customer support executive

customer support representative Jobs in Lahore

customer support representative

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corporate service coordinator

Mahir Company

The Corporate Service Coordinator will be responsible for handling corporate clients&rsquo; service requests from initiation to completion. This role involves dispatching tasks via CRM, coordinating with vendors and technicians, preparing quotations, taking customer approvals, and ensuring timely and quality service delivery. The candidate must have basic technical knowledge (AC, Electrical, and Plumbing works) to evaluate and assign jobs effectively.Key Responsibilities:<ul><li>Receive and process corporate customer service requests in CRM.</li><li>Coordinate with vendors/technicians to schedule and execute assigned tasks.</li><li>Prepare quotations after collecting vendor rates and share them with customers for approval.</li><li>Ensure approved tasks are executed on time and as per customer requirements.</li><li>Maintain continuous communication with corporate clients for updates, approvals, and feedback.</li><li>Evaluate the technical scope of each task before dispatching to suitable technicians.</li><li>Update all task-related details in CRM (status, cost, completion, etc.).</li><li>Track ongoing jobs and ensure timely completion and quality delivery.</li><li>Build and maintain strong relationships with corporate customers to enhance satisfaction and retention.</li><li>Support in vendor performance evaluation and maintain updated vendor rates database.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree (preferably in Engineering, Business Administration, or Operations Management).</li><li>1&ndash;3 years of experience in operations, dispatch, or customer service coordination (preferably in a service company).</li><li>Technical understanding of AC, Electrical, and Plumbing services is essential.</li><li>Hands-on experience using CRM or task management systems is a plus.</li><li>Strong communication, negotiation, and follow-up skills.</li><li>Ability to handle multiple tasks under pressure with attention to detail.</li><li>Proficient in MS Excel and Google Sheets for task tracking and reporting.</li><li>A customer-first mindset with a sense of ownership and accountability.</li></ul>Benefits:<ul><li>Performance-based incentives</li><li>Mobile and fuel allowance (if applicable)</li><li>Professional growth opportunities within Mahir&rsquo;s Corporate Division</li><li>Collaborative work environment</li></ul>Application Process:Interested candidates can apply directly through Indeed or email their resumes to hr@mahircompany.com with the subject line: &ldquo;Application &ndash; Corporate Service Coordinator&rdquo;Job Type: Full-timePay: Rs45,000.00 - Rs65,000.00 per monthWork Location: In person

Corporate Service Coordinator

Bin Bakar International

Position Overview:The purchase coordinator will be overseeing the procurement procedure and making sure that high-quality products and services are acquired on schedule and at the most competitive pricing. Strong communication abilities with International Vendors, purchasing knowledge, and the capacity to uphold productive relationships with both domestic and foreign vendors are necessary for this position.Key Responsibilities:Oversee the whole procurement process, including locating vendors, negotiating prices, issuing purchase orders and requisitioning.<ul><li>Establish and preserve solid ties with both domestic and foreign suppliers to guarantee affordable prices and prompt delivery.</li><li>Perform market research to find possible suppliers and assess the cost-effectiveness, dependability and quality of the products.</li><li>Verify that every procurement activity complies with legal requirements and corporate policies.</li><li>To predict purchase needs, keep an eye on inventory levels and work with the appropriate departments.</li><li>Create and preserve precise pricing information, reports, and purchase records.</li><li>Keep a check on supplier performance and address any problems with delays, quality, or inconsistencies.</li><li>Support the creation of cost-cutting and efficiency-boosting measures.</li></ul>Requirements &amp; Qualifications<ul><li>Bachelor&rsquo;s degree in Business Administration, Supply Chain, or related field.</li><li>Proven experience in purchasing or procurement, preferably in a corporate</li></ul>environment.<ul><li>Strong communication skills (both written and verbal).</li><li>Ability to manage vendor relations at both national and international levels.</li><li>Excellent negotiation, problem-solving, and analytical skills.</li><li>Proficiency in MS Office and ERP systems.</li><li>Attention to detail with the ability to handle multiple tasks under tight deadlines.</li></ul>Job Type: Full-timePay: Rs70,000.00 - Rs100,000.00 per monthWork Location: In person

Purchase Coordinator

Upscale Valley

Job Title: Online Orders Confirmation and Dispatch CoordinatorLocation: Samanabad - LahoreJob Type: Full-Time - Onsite (Monday - Saturday)Office Timing: 11 am - 8 pmAbout Us: Durawalk is a leading company dedicated to delivering top-notch products and exceptional service to our customers. We pride ourselves on our commitment to quality and efficiency, and we are looking for a motivated and detail-oriented Online Orders Confirmation and Dispatch Coordinator to join our team.Job Description: As the Online Orders Confirmation and Dispatch Coordinator, you will be responsible for ensuring that daily online orders are confirmed, processed, and dispatched accurately and promptly. Your role will involve close coordination with our warehouse team and customer service department to maintain smooth and efficient order fulfillment processes.Key Responsibilities:<ul><li>Order Confirmation: Review and confirm online orders received through various platforms, ensuring all details are accurate and complete.</li><li>Dispatch Coordination: Prepare orders for dispatch, including packaging and labeling, and coordinate with the shipping department to ensure timely delivery.</li><li>Inventory Management: Monitor inventory levels to ensure adequate stock is available for order fulfillment, and communicate any stock issues to the relevant team.</li><li>Customer Communication: Provide updates to customers regarding order status, shipping information, and any potential delays or issues.</li><li>Record Keeping: Maintain accurate records of order confirmations, dispatch details, and any discrepancies or issues encountered.</li><li>Problem Resolution: Address and resolve any issues related to order processing, including returns, exchanges, and shipping discrepancies.</li></ul>Qualifications:<ul><li>Experience: Previous experience in order processing, dispatch coordination, or a similar role is preferred.</li><li>Skills: Strong organizational skills, attention to detail, and the ability to handle multiple tasks simultaneously.</li><li>Technical Proficiency: Familiarity with online order management systems, inventory software, and basic computer applications (e.g., Microsoft Office, Google Workspace).</li><li>Communication: Excellent written and verbal communication skills to interact effectively with customers and internal teams.</li></ul>What We Offer:<ul><li>Competitive salary</li><li>Opportunities for professional growth and development</li><li>A supportive and dynamic work environment</li></ul>Job Type: Full-timePay: Rs30,000.00 - Rs40,000.00 per monthWork Location: In person

E-Commerce Order Dispatcher

TECHNOTECH SOLUTIONS

Job Opening: Social Media Coordinator Onsite (Female)Important Note. Only female candidates with fluent English and a willingness to work the night shift are eligible to apply.Pick &amp; drop service is provided for female staff.Location: Gulberg, Lahore (Onsite Only)Salary:PKR 50,000 to PKR 70,000/monthWork for a U.S.-Based Client Managing 30+ BrandsWe&rsquo;re hiring a Social Media Coordinator to join our Lahore-based team! This is a night shift, onsite role where you'll manage 30+ U.S. brand social media accounts from our Gulberg office using secure Virtual Desktop Infrastructure (VDIs).Shift Timing:Monday to Friday 6:00 PM &ndash; 3:00 AM (Pakistan Time)Pick and drop is provided for the female staff.What You&rsquo;ll Do:<ul><li>Follow exact instructions and execute social media tasks as directed.</li><li>Post and schedule content across platforms like TikTok Business, Facebook, and Instagram using Meta Ads Manager.</li><li>Ensure timely and accurate content delivery for all assigned brands.</li><li>Collaborate with the remote team and adapt to updates and changes.</li><li>Maintain consistency and brand integrity across multiple social accounts.</li></ul>Requirements:<ul><li>Experience managing social media accounts (1+ year preferred).</li><li>Strong understanding of TikTok Business, Meta Ads Manager, or willingness to learn.</li><li>Good English comprehension and communication.</li><li>Fast learner, detail-oriented, and committed to quality.</li><li>Must be able to work night shifts onsite in Gulberg, Lahore.</li></ul>Salary:PKR 50,000 to PKR 70,000/monthHow to Apply: Send your resume to hr@ippbx.com or WhatsApp us at 03180296612 with the subject: &quot;Application &ndash; Social Media Coordinator (Night Shift)&quot;Job Type: Full-timePay: Rs50,000.00 - Rs70,000.00 per monthWork Location: In person

Social Media Coordinator Onsite (Female)

Pakson International Plastic Industries (Pvt.) Ltd

The Corporate Sales Officer is responsible for identifying, developing, and managing business relationships with corporate clients to drive sales and revenue growth. This role involves direct selling, client management, and collaboration with internal teams to deliver tailored solutions that meet client needs.Key Responsibilities:<ul><li>Identify and pursue new corporate client acquisition opportunities.</li><li>Build and maintain strong relationships with existing corporate clients.</li><li>Conduct client presentations, product demos, and negotiations to close sales.</li><li>Develop customized proposals and pricing strategies for corporate accounts.</li><li>Achieve monthly, quarterly, and annual sales targets.</li><li>Monitor market trends, competitor activities, and customer feedback.</li><li>Collaborate with the marketing team to generate leads and enhance brand awareness.</li><li>Maintain accurate records of sales activities and client communications using CRM tools.</li><li>Coordinate with product, operations, and customer service teams to ensure high client satisfaction.</li><li>Prepare and present regular sales reports and forecasts to management.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, or a related field.</li><li>2+ years of experience in B2B or corporate sales (experience in [industry] preferred).</li><li>Strong communication, negotiation, and presentation skills.</li><li>Proven ability to meet and exceed sales targets.</li><li>Self-motivated, goal-oriented, and able to work independently.</li><li>Proficient in Microsoft Office and CRM software (e.g. Salesforce, Zoho).</li><li>Ability to travel for client meetings if required.</li></ul>Job Type: Full-timePay: Rs30,000.00 - Rs70,000.00 per monthWork Location: In person

Corporate Sales Officer

Jazz

<div>
 
 Grade Level:
 
 L3
 
 
 
 Location:
 
 Nationwide (Karachi/Lahore/Islamabad)
 
 
 
 Last date to apply:
 
 July 22nd 2025
 
 
 What is
 
 Regional Corporate Account Manager?
 
 
 
 The Regional Corporate Account Manager is a customer-centric leadership role focused on strengthening client relationships and delivering exceptional account management at a regional level. This role ensures consistent execution of national strategies while keeping client needs at the center, leading a regional team to drive value, retention, and service excellence.
 
 
 The role reports directly to the Head of Corporate Account Management and leads a team of Corporate Account Management Experts across the region.
 
 
 What does the
 
 Regional Corporate Account Manager
 
 do?
 
 
 <ul>
 <li>
 Lead and coach a team of Corporate Account Management Experts to drive performance on recovery, churn, product usage, and client engagement
 </li>
 <li>
 Execute regional account management strategy in line with national direction, ensuring consistency in standards and service delivery
 </li>
 <li>
 Manage relationship mapping and account planning across the regional client portfolio
 </li>
 <li>
 Build and maintain strong relationships with key enterprise clients to ensure satisfaction, retention, and long-term value
 </li>
 <li>
 Ensure timely and structured reporting, governance, and resolution of escalations within the region
 </li>
 <li>
 Collaborate with cross-functional teams including Product, Marketing, Technology, and Customer Experience to deliver seamless client solutions
 </li>
 <li>
 Oversee accurate and up-to-date account profiling to support deeper product adoption and solution alignment
 
 
 </li>
 </ul>
 Jazz is an equal opportunity employer. We celebrate, support, and thrive on diversity and are committed to creating an inclusive environment for all employees.
 
 
 What are we looking for and what does it require to be
 
 Regional Corporate Account Manager
 
 ?
 
 
 <ul>
 <li>
 Bachelor's or Master's degree in Business, Sales, or a related field
 </li>
 <li>
 6+ years of experience in B2B sales or account management, with at least 2 years in a leadership or client portfolio management role
 </li>
 <li>
 Strong team management, communication, and relationship-building skills
 </li>
 <li>
 Proven experience in executing sales strategies and delivering results in a complex, fast-paced environment
 </li>
 <li>
 Ability to drive cross-functional alignment and ensure operational excellence
 </li>
 <li>
 Strong commercial acumen and analytical skills to track performance and identify growth opportunities
 
 
 </li>
 </ul>
 
 Why Join Jazz?
 
 
 
 As one of the leading employers in the country, Jazz epitomizes the philosophy that each Jazz employee is passionately living a better every day inspired and enabled by visionary leadership, a unique professional culture, a flourishing lifestyle, and continuous learning and development.
 
 
 Our core values include qualities essential for a positive organizational culture - truthfully guiding entrepreneurial and innovative mindsets, harnessing professional and interpersonal collaboration, and fostering across-the-board customer-obsession.
 
 
 As one of the largest private sector organizations in Pakistan, our objective is to continue to change the lives of our 75+ million customers for the better. This is an opportunity for someone who wants to be part of something transformative, someone who can play a critical role in driving our success. Together, we can empower millions more with the tools necessary to progress in an increasingly digital economy.
</div>

Regional Corporate Account Manager (Multiple Locations)

Tracking World

Hiring Alert!Tracking World Pvt. Ltd. is looking for a proactive and detail-oriented Management Coordinator Assistant to support senior management in day-to-day operations, coordination, and strategic planning. The ideal candidate will possess excellent organizational, communication, and problem-solving skills, with the ability to handle multiple tasks and deadlines efficiently.Position: Management Coordinator Assistant Location: Lahore - HO Experience: 1&ndash;3 years of relevant experience in coordination/administrative roles Qualification: Bachelor&rsquo;s or Master&rsquo;s degree in Business Administration, Management, or a related fieldKey Responsibilities:<ul><li>Coordinate tasks, projects, and schedules to ensure smooth workflow across departments.</li><li>Prepare reports, presentations, and minutes of meetings for management review.</li><li>Track deliverables, deadlines, and follow-ups to ensure timely completion.</li><li>Assist senior management in data-driven decision-making and strategic execution.</li><li>Handle communication with internal teams, clients, suppliers, and stakeholders.</li><li>Support budgeting, expense tracking, and compliance-related tasks.</li><li>Maintain records and documentation with confidentiality and accuracy.</li><li>Mediate between teams or individuals to resolve issues and ensure alignment.</li><li>Manage sudden changes, urgent requirements, or shifting priorities with flexibility.</li><li>Provide professional client interaction and escalate concerns when required.</li></ul>Requirements:<ul><li>Strong organizational, scheduling, and planning skills.</li><li>Excellent verbal and written communication abilities.</li><li>Proficiency in MS Office (Excel, Word, PowerPoint).</li><li>Analytical mindset with problem-solving capabilities.</li><li>Ability to manage sensitive information with discretion.</li><li>Strong interpersonal skills to interact with management, teams, and clients.</li></ul>How to Apply: Send your CV to careers@trackingworld.com.pk with the subject line: &ldquo;Application &ndash; Management Coordinator Assistant&rdquo;Job Type: Full-timePay: Up to Rs75,000.00 per monthWork Location: In person

Management Coordinator Assistant

Explore 450+ Corporate service coordinator in Lahore this October. Find roles across top companies and apply now to boost your career.