account assistant

account officer

business development representative (night shift) Jobs in Rawalpindi

call center agent – aca campaign Jobs in Rawalpindi

call center agent – aca campaign

call center trainer (aca & medicare campaigns) – night shift Jobs in Rawalpindi

csr and verification specialist aca campaign night shift

Strive BPO

We are looking for a Customer Sales Representative to join our team! If you have excellent communication skills, a customer-friendly attitude, and are comfortable using computers, we&rsquo;d love to hear from you.Responsibilities:<ul><li>Handle customer inquiries via calls.</li><li>Assist customers with order-related queries.</li><li>Coordinate with customers with your experience.</li></ul>Requirements:<ul><li>Male\Female candidates will be preferred.</li><li>Must be located near Rawalpindi.</li><li>Strong communication and problem-solving skills with best organizational skills.</li><li>Having Experience at least (6 months - 1 year).</li></ul>What We Offer:<ul><li>Daily,weekly and monthly bonuses on top of basic salary.</li><li>Professional and friendly work environment</li><li>Training and skill development sessions</li></ul>Additional Information:<ul><li>Shift Timing: 7:00 PM &ndash; 4:45 AM.</li><li>Walk-in Interviews are encouraged(6:00 PM - 11:00 PM)</li></ul>Work Location:3rd Floor, Above Bank Alfalah, Saidpur Road,Block E, Asghar Mall Scheme, RawalpindiCall / WhatsApp: 0332-0070580Pay: Rs40,000.00 - Rs80,000.00 per monthWork Location: In person

CSR and Verification Specialist – ACA Campaign (Night Shift)

Gakhar Telemarketing

Job Vacancy: Customer Service Representative (CSR) &ndash; FE &amp; ACA CampaignsCompany: Gakhar Telemarketing Position: Customer Service Representative Campaigns: FE (Final Expense) &amp; ACA (Affordable Care Act) Job Type: Full-Time (On-Site) Shift: Night ShiftRole SummaryGakhar telemarketing is expanding its team and is seeking skilled, confident, and customer-focused individuals for our FE and ACA campaigns. The selected candidates will handle outbound calls, assist clients with accurate information, and maintain a high standard of customer service.This is an excellent opportunity for individuals looking to build a stable career in the BPO industry within a professional and growth-oriented environment.Key Responsibilities<ul><li>Make outbound calls for FE &amp; ACA campaigns with professionalism.</li><li>Provide accurate information and respond to customer inquiries.</li><li>Maintain performance metrics and call quality standards.</li><li>Update customer records accurately in the system.</li><li>Contribute to campaign performance through consistent results and teamwork.</li></ul>Candidate Requirements<ul><li>Strong English communication skills.</li><li>Prior call center experience is preferred but not mandatory.</li><li>Ability to work the night shift.</li><li>Basic computer skills.</li><li>Professional attitude, punctuality, and willingness to learn.</li></ul>What We Offer<ul><li>Competitive salary with performance-based incentives.</li><li>Supportive and professional work environment.</li><li>Opportunities for career growth and internal promotion.</li><li>Training and development for new team members.</li></ul>Office LocationF-Block, Katariya market Saidpur Road, Satellite Town, RawalpindiContact to ApplyRehma.hr11@gmail.com 03425247647Job Type: Full-timePay: Rs30,000.00 - Rs100,000.00 per monthWork Location: In person

CSR (Customer Service Representatives)

Roots Bpo

Roots BPO is hiring Customer Service Representatives (CSR) for the ACA Campaign.Requirements:<ul><li>Fresh &amp; experienced candidates can apply</li><li>Male &amp; Female both welcome</li><li>Night shift only</li><li>Good communication skills</li><li>Work from office only (Rawalpindi)</li></ul>Benefits:<ul><li>Basic Salary</li><li>Daily Bonuses</li><li>Punctuality Bonus</li></ul>Shift Timing:6:30 PM &ndash; 4:00 AMLocation:Office # S-9, 2nd Floor, Save Mart Plaza,Haidri Chowk, Saidpur Road, RawalpindiApply now and send your resume on WhatsApp: 0329-5735060Job Type: Full-timePay: Rs30,000.00 - Rs80,000.00 per monthApplication Question(s):<ul><li>Are you willing to work night shift?</li><li>Are you located in Rawalpindi?</li><li>Do you have call center experience?</li></ul>Work Location: In person

Call Center Agent – ACA Campaign

Wave 2.0

Are you a high energy communicator with a neutral accent? We are looking for professional Female Sales Representatives to join our growing team in Rawalpindi. This is a fast paced inbound role focused on the US healthcare sector, offering significant incentives without the requirement of closing deals.The OpportunityIn this Inbound Lead Qualification role, you will be the primary point of contact for US based callers. Your objective is to verify eligibility for ACA or Medicare plans and facilitate a Live Transfer to a licensed specialist.Key Responsibilities<ul><li>Customer Engagement: Handle inbound calls from US prospects with a professional and upbeat demeanor.</li><li>Eligibility Screening: Conduct brief discovery sessions using scripted questions to qualify callers for insurance benefits.</li><li>Seamless Transfers: Successfully connect eligible prospects to senior specialists following campaign protocols.</li><li>Operational Standards: Maintain 100% compliance with federal regulations and script guidelines.</li><li>Workflow Management: Efficiently navigate high call volumes during peak US hours.</li></ul>Requirements<ul><li>Linguistic Skills: Exceptional English fluency with the ability to build rapport naturally with American callers.</li><li>Experience: Preference is given to those with a background in ACA, Medicare, or Final Expense campaigns, but fresh talent with strong communication skills is encouraged to apply.</li><li>Night Shift Availability: Must be able to work Monday&ndash;Friday, 5:45 PM to 4:00 AM.</li><li>Traits: High motivation, resilience, and a target-driven mindset.</li></ul>Compensation &amp; Perks<ul><li>Base Salary: PKR 50,000 &ndash; 70,000 (based on experience).</li><li>Uncapped Commissions: Earn performance-based incentives for every successful transfer.</li><li>Growth Path: Opportunities to transition into Training, Quality Assurance (QA), or Senior Closing roles.</li><li>Work Culture: A vibrant, safe, and professional environment designed for female specialists.</li></ul>LocationPay: Rs50,000.00 - Rs70,000.00 per monthWork Location: In person

Female CSR - 70,000 Basic Salary - Free Pick & Drop - Night Shift

biniTelecom

We are seeking a highly skilled and results-driven Female Corporate Trainer to spearhead our training department for high-intent USA healthcare campaigns. The ideal candidate will have a mastery of the ACA (Affordable Care Act) and Medicare landscapes, with the ability to transform new recruits into top-performing enrollment specialists.This role is critical to our operations in the North American market and requires a dedicated professional capable of managing the Night Shift while maintaining a high-energy, professional learning environment.Core Responsibilities<ul><li>Campaign Training: Develop and execute end-to-end training modules for ACA and Medicare campaigns, covering plan benefits, eligibility criteria, and compliance.</li><li>Skill Development: Conduct intensive workshops on sales closing techniques, rebuttal handling, and neutral accent neutralization.</li><li>Quality &amp; Compliance: Audit calls to ensure agents adhere to CMS guidelines and campaign-specific protocols, providing real-time feedback and corrective coaching.</li><li>Content Management: Update scripts and training manuals to reflect seasonal changes in the US insurance market (AEP/OEP).</li><li>Performance Analytics: Track and report on trainee &quot;nesting&quot; performance, ensuring a high graduation rate from training to the production floor.</li></ul>Job Requirements<ul><li>Professional Experience: 3 to 5 years of experience specifically as a Trainer in a BPO or call center environment.</li><li>Domain Expertise: Extensive knowledge of USA insurance verticals, specifically Medicare and ACA.</li><li>Communication Mastery: Exceptional spoken and written English skills; must be able to draft professional training materials and communicate fluently with US-based stakeholders.</li><li>Shift Requirement: Must be able to work the Night Shift (US Eastern/Central Standard Time).</li><li>Leadership: Proven ability to manage a classroom and mentor individuals toward meeting strict KPIs.</li></ul>What We Offer<ul><li>Competitive salary package with performance-based incentives.</li><li>A professional, secure, and growth-oriented work environment.</li><li>Opportunities to lead and scale training operations within a rapidly expanding agency.</li></ul>How to ApplyIf you have the expertise and the drive to build a world-class sales team, please submit your updated resume. Candidates with direct experience in USA Health Insurance campaigns will be prioritized.Pay: Rs80,000.00 - Rs120,000.00 per dayWork Location: In person

Call Center Trainer (5 Years - Minimum Experience)

We are seeking a highly skilled and dynamic Female Corporate Trainer to lead our training department for specialized USA healthcare campaigns. The ideal candidate will possess deep expertise in ACA (Obamacare) and Medicare programs, ensuring our agents are equipped to provide top-tier service while maintaining strict compliance.Key Responsibilities<ul><li>Onboarding &amp; Curriculum: Design and deliver comprehensive training programs for new hires focusing on ACA and Medicare Open Enrollment (OEP/AEP) protocols.</li><li>Campaign Expertise: Provide in-depth technical knowledge on plan types, eligibility, subsidies, and enrollment procedures.</li><li>Quality Assurance: Monitor live and recorded calls to identify knowledge gaps and provide constructive, one-on-one coaching to improve conversion rates and compliance.</li><li>Content Development: Create and update training manuals, scripts, and assessment tests to reflect the latest CMS regulations and campaign updates.</li><li>Performance Tracking: Maintain detailed records of trainee progress and ensure a seamless transition from the classroom to the production floor (nesting).</li></ul>Required Qualifications<ul><li>Experience: 3 to 5 years of proven experience as a Trainer within a BPO or Call Center environment.</li><li>Subject Matter Expertise: Direct experience with USA Health Insurance campaigns (ACA and Medicare) is mandatory.</li><li>Communication: Exceptional verbal and written English skills.</li><li>Shift Flexibility: Ability to work the Night Shift consistently to align with USA Eastern/Central Standard Time.</li><li>Soft Skills: Strong leadership, patience, and the ability to motivate a diverse team in a high-pressure environment.</li></ul>Why Join Us?<ul><li>Competitive salary package based on experience.</li><li>Professional growth opportunities in a rapidly expanding organization.</li><li>A supportive and professional work environment.</li></ul>Note to Applicants: Please ensure your resume highlights your specific experience with ACA or Medicare campaigns to be considered for this role.Pay: Rs70,000.00 - Rs90,000.00 per dayWork Location: In person

Call Center Trainer (ACA & Medicare Campaigns) – Night Shift

First Call Solutions

We are hiring experienced and motivated individuals for our US Campaigns (NIGHT SHIFT). The role involves assisting US-based customer inquiries, providing accurate information, and ensuring compliance with campaign guidelines.Possitions:<ul><li>HR Manager</li><li>Operation Manager</li><li>Q/A</li><li>Verifiers</li><li>CSR</li></ul>Key Responsibilities:<ul><li>Handle outbound calls for US customers.</li><li>Assist clients with campaign plans, benefits, and general inquiries.</li><li>Maintain proper call documentation and update CRM systems</li><li>Meet daily, weekly, and monthly targets (KPIs)</li><li>Ensure high-quality customer service and professionalism at all times</li></ul>Requirements:<ul><li>Minimum Matric/Intermediate.</li><li>Excellent spoken English (neutral or American accent preferred)</li><li>Prior experience in US international call center is highly preferred</li><li>Also freshers are encouraged to apply.</li><li>Strong communication and persuasion skills</li><li>Basic computer skills (CRM, MS Office)</li><li>Ability to work in night shift (US timings)</li></ul>Job Details:<ul><li>Shift Timing: Night Shift (US Hours)</li></ul>Salary:PKR [35,000 &ndash; 150,000] + Incentives (depending on experience)Location: Rawalpindi SaddarBenefits:Attractive basic salary + high commission structureDaily/weekly/monthly bonusesPaid training (for selected candidates)Career growth in international campaignsProfessional and supportive work environmentApply Now:Apply directly through Indeed or send your CV to: Jaweriakhan449@gmail.comContact through Whatsapp : 03160051154Job Types: Full-time, Part-time, Contract, Fresher Contract length: 12 monthsPay: Rs35,000.00 - Rs150,000.00 per monthExpected hours: No more than 50 per weekWork Location: In person

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