customer service representative Jobs in Lahore

customer service representative

sales representative

customer sales representative Jobs in Lahore

customer sales representative

customer support executive Jobs in Lahore

customer support executive

sales development representative Jobs in Lahore

sales development representative

csr customer support agent

Planlab Solutions

Read this complete job description carefully before applying.PlanLab Solutions is seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing top-notch customer support to our clients via chat, email, and phone.Location: Model Town Link Road, LahoreShift: Afternoon 12/1 pm to 9 hours onward (9 hours)Responsibilities:<ul><li>Manage Email Queries, Live Chat and Calls with international clients</li><li>Proficiency in computer operations and using MS Office and Excel</li><li>No sales, targets, or commission-based work</li><li>Resolving customer issues and complaints by investigating the root cause of the problem, providing the appropriate solution, and following up to ensure customer satisfaction.</li><li>Maintaining accurate and up-to-date customer information and records.</li><li>Providing product information, troubleshooting guidance, and technical support to customers.</li><li>Keeping abreast of product and industry developments to provide the best service possible.</li></ul>Requirements:<ul><li>Excellent communication skills in written and verbal English.</li><li>Strong customer service orientation and ability to empathize with customers.</li><li>Good problem-solving skills and the ability to think on one's feet.</li><li>Ability to work independently and as part of a team.</li><li>Basic computer and internet skills.</li><li>Ability to multi-task and prioritise workload.</li><li>Flexibility to work in shifts, including weekends and holidays.</li></ul>Qualifications:<ul><li>Proficient in spoken English</li><li>Availability for Afternoon shifts</li><li>At least a High school diploma or equivalent is beneficial to have.</li><li>Comfortable working with computers and various software applications.</li><li>Experience in a call centre or in providing customer support via chat or email is a plus.</li></ul>To apply, please submit your resume and a cover letter highlighting your relevant experience and skills. We thank all applicants for their interest, but only those selected for an interview will be contacted.Job Types: Full-time, ContractPay: Rs40,000.00 - Rs55,000.00 per monthApplication Question(s):<ul><li>Are you fluent in spoken, written, and listening English? (Yes/No)</li><li>Please list 2-3 dates and time ranges that you could do an interview.</li><li>What is your current Salary?</li><li>What is your expected salary?</li><li>How would you rate your English proficiency? (Fluent / Native / Advanced / Intermediate / Basic).</li><li>Are you comfortable with handling outbound and inbound calls?</li><li>Can you write professional emails and handle live chat?</li><li>Are you available for the on-site afternoon shift? (12:00/1:00 PM onwards &ndash; 9 hours)</li></ul>Work Location: In person

CSR-CUSTOMER SUPPORT AGENT

NCBA&E FLC

*Job Title:* Customer Service Representative (CSR) - University Inquiries *Job Summary:* We are seeking a highly skilled and customer-focused Customer Service Representative (CSR) to join our university team. As a CSR, you will be the primary point of contact for prospective students, current students, and other stakeholders, providing exceptional service and support via phone and email. Your role is to respond to inquiries, provide information, and resolve issues in a timely and professional manner. *Responsibilities:* - Respond to phone and email inquiries from prospective students, current students, and other stakeholders - Provide accurate and timely information about university programs, services, and policies - Assist with student enrollment and registration processes - Resolve student complaints and concerns in a professional and courteous manner - Maintain up-to-date knowledge of university programs, services, and policies - Collaborate with internal teams to resolve student issues - Meet or exceed performance metrics and targets *Requirements:* - 1-2 years of customer service experience in an educational or related field - Excellent communication and interpersonal skills - Strong problem-solving and analytical skills - Ability to work in a fast-paced environment and meet deadlines - Proficient in MS Office and customer service software - Strong customer service skills and ability to provide exceptional service - Ability to work independently and as part of a team - Fluency in English *Preferred Qualifications:* - Bachelor's degree or Master in relevant field - Certification in customer service (e.g. Customer Service Certification) *What We Offer:* - Competitive salary and benefits package - Opportunities for career growth and development - Comprehensive training and support - Positive and supportive work environment*If You Are:*- Passionate about student success- Excellent communicator - Proactive and results-driven - Empathetic and patient - A team player with a positive attitudeApply Now! Please submit your resume and cover letter to faizasohailncba@gmail.com. We look forward to hearing from you!Job Type: Full-timePay: Rs30,000.00 - Rs35,000.00 per monthAbility to commute/relocate:<ul><li>Lahore: Reliably commute or planning to relocate before starting work (Required)</li></ul>Work Location: In person

Customer service representative

Future Vision 360 LLC

Job Summary:The Customer Service Representative (CSR) will serve as the primary point of contact for customers in the packaging division. This role ensures customer satisfaction by managing orders, resolving inquiries, coordinating with internal departments, and maintaining accurate records. The CSR will support the sales team and help deliver high-quality packaging solutions efficiently and professionally.Key Responsibilities:<ul><li>Manage customer accounts and maintain strong relationships through excellent communication and service.</li><li>Process customer orders accurately and ensure timely delivery of packaging products.</li><li>Handle inquiries related to pricing, product specifications, lead times, and order status.</li><li>Coordinate with production, logistics, and sales teams to ensure smooth order fulfillment.</li><li>Resolve customer complaints or issues promptly and professionally.</li><li>Provide product information, quotations, and recommendations as needed.</li><li>Maintain detailed records of customer interactions, transactions, and feedback.</li><li>Support internal projects such as process improvements and system updates.</li><li>Monitor inventory levels and communicate availability or delays to customers.</li><li>Follow company policies, safety standards, and quality control procedures.</li></ul>Qualifications:<ul><li>1&ndash;3 years of experience in customer service, preferably in the packaging, manufacturing, or logistics industry.</li><li>Strong communication and problem-solving skills.</li><li>Proficient in Microsoft Office (Excel, Word, Outlook) and ERP/CRM systems.</li><li>Excellent attention to detail and organizational skills.</li><li>Ability to multitask in a fast-paced environment.</li><li>Team-oriented with a positive, professional attitude.</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs200,000.00 per monthWork Location: In person

customer service representative for Packaging

MAF COLLECTIONS (SMC-PRIVATE) LIMITED

Customer Support Representative (CSR)Job SummaryIf you have the expertise and skills to deal with international customers to provide them support and keep them satisfied, IBP Global is the right place.As a Customer Support Representative, your primary responsibility is to provide efficient and timely customer support. You will handle customer queries and complaints through various communication channels such as email, phone, chat, and social media. Your job is to ensure that customers receive the best possible service and resolution to their issues.Key Responsibilities<ul><li>Responding promptly and professionally to customer inquiries and complaints via email, phone, chat, and social media</li><li>Troubleshooting and resolving customer issues by providing accurate and relevant information</li><li>Escalating complex issues to higher-level designers or management as required</li><li>Building rapport and maintaining good relationships with customers by providing exceptional customer service</li><li>Monitoring and tracking customer inquiries and complaints to ensure timely resolution and follow-up</li><li>Keeping up-to-date with product and service knowledge to provide accurate information to customers</li><li>Maintaining accurate and detailed customer records and updating them as necessary</li></ul>Requirements<ul><li>Proven customer support experience, preferably in a fast-paced environment</li><li>Excellent English spoken skills</li><li>Preferably female</li><li>Ability to work in a team environment</li><li>Strong problem-solving and analytical skills</li><li>Ability to manage multiple tasks simultaneously and prioritize effectively</li><li>Ability to work under pressure and meet tight deadlines</li><li>Proficiency in using computer applications and tools, including Microsoft Office</li></ul>Location: LahoreSalary: Rs 30,000 - 50,000 plus KPI bonus along with sales CommissionJob Type: Full-time (Night Shift 8 pm - 5 am)Job Type: Full-timePay: Rs30,000.00 - Rs50,000.00 per monthWork Location: In person

Customer Support Representative (CSR)

ASK Development

Job Description:We are hiring for banking helpline agent's for a well-reputed telecom company.Key Responsibilties:<ul><li>Answering customer calls: Promptly responding to incoming calls from customers with a positive and professional demeanor.</li><li>Customer query resolution: Addressing customer questions, concerns, and complaints by providing accurate information and solutions.</li><li>Order processing: Taking customer orders, verifying details, and processing payments.</li><li>Account management: Updating customer accounts with relevant information and changes.</li></ul>Salary:37K-45K (Performance based incentives)Educational Requirment:Minimum GraduationExperience:06 Months experience in banking sector (CSR)Job Type: Full-timePay: Rs37,000.00 - Rs55,000.00 per monthJob Type: Full-timePay: Rs45,000.00 per monthApplication Question(s):<ul><li>Do you have experience with Easypaisa/jazz Cash campaign?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Location:<ul><li>Lahore(Required)</li></ul>Work Location: In personJob Type: Full-timePay: Rs45,000.00 - Rs55,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

Inbound calling

Helpline agent

Aesthetics Hub Clinic

The Sales &amp; Marketing Executive will be responsible for driving business growth through sales generation, client relationship management, and implementation of marketing strategies. The role demands frequent travel to other cities to meet clients, distributors, and business partners for expanding the company&rsquo;s market presence.Key Responsibilities:<ul><li>Develop and implement sales strategies to achieve assigned targets and increase market share.</li><li>Identify new business opportunities and build strong relationships with clients across different cities.</li><li>Regularly travel to designated cities for client meetings, market visits, exhibitions, and promotional activities.</li><li>Conduct market research to understand customer needs, competitors, and industry trends.</li><li>Support in planning and executing marketing campaigns, events, and trade shows.</li><li>Prepare and deliver sales presentations, proposals, and product demonstrations to potential clients.</li><li>Ensure timely collection of payments from clients and distributors.</li><li>Represent the company in a professional manner while traveling and meeting external stakeholders.</li></ul>Requirements:<ul><li>Minimum 1 year of experience in sales/CSR role (preferred).</li><li>Strong communication and persuasion skills.</li><li>Target-driven with the ability to work under pressure.</li><li>Basic computer knowledge (MS Office, CRM usage is a plus).</li><li>Positive attitude and team player mindset.</li></ul>Job Types: Full-time, Contract Contract length: 12 monthsPay: Rs30,000.00 - Rs50,000.00 per monthWork Location: In person

Female Sales Executive/Sales Manager

Explore 1339+ Csr customer support agent in Lahore this October. Find roles across top companies and apply now to boost your career.