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customer analytics leader

Enerjisa

<div>
 
 
 Who we are
 
 
 
 
 
 
 The Path to the Future is with Enerjisa!
 
 
 
 
 
 We work in line with our vision of a sustainable energy world for all; and we accelerate sustainable energy transformation by providing the infrastructure and services required for the future.
 
 
 
 
 
 We focus on creating value both for our employees and society at each step we take to succeed today and in the future.
 
 
 
 
 
 As the agile and innovative energy company of T&uuml;rkiye, we focus on people and build all our activities on the va
 
 l
 
 ues
 
 of integrity, passion, courage, continuous development,
 
 
 and engagement.
 
 
 
 
 
 
 
 At Enerjisa, we adopt an approach that embraces differences and includes everyone, and we believe that the diversity in our work environment is enriching.
 
 
 
 
 We ensure that all our candidates are evaluated in an equal and fair manner, and we conduct our recruitment processes with a philosophy devoid of prejudices
 
 .
 
 
 
 
 
 What about being a part of our energy?
 
 
 
 
 
 
 What we do
 
 
 
 
 
 
 Pioneering the energy transformation in T&uuml;rkiye with a particular focus on sustainability and the vision for a better future for all, Enerjisa Enerji provides service to 25 percent of T&uuml;rkiye in electricity distribution and retail, which are the main fields of activities of the company. Being the prominent player in the industry, our company reaches 10.7 million customers in 14 provinces and provides electricity distribution services to more than 22 million users. Furthermore, while Enerjisa Enerji offers renewable energy, efficiency, and green energy solutions to its customers via its Energy of My Business brand, the company also operates the first and fastest charging station network in T&uuml;rkiye with E&scedil;arj, the company of which Enerjisa owns majority of its shares.
 
 
 
 
 
 We offer sustainable solutions touching peoples&rsquo; lives with our business models focused on efficiency and technology in line with our approach centering on people, technology, and customers. During the course of our activities, we have the goal of assessing new opportunities in the sector and creating value for our partners, customers, employees, suppliers, andcommunity.
 
 
 
 
 
 As the agile and innovative energy company of T&uuml;rkiye, we are powered by people and build our activities on the values of integrity, passion, courage, continuous development, and engagement.
 
 
 
 
 
 
 What awaits you in this role
 
 
 
 
 
 
 We are looking for a colleague for our
 
 Customer Analytics Team!
 
 
 
 
 
 
 
 
 <ul>
 <li>
 Initiating and conducting as well as providing company-wide advisory effort on analytical projects &amp; studies to support well-informed strategic &amp; operational &amp; commercial decision making,
 </li>
 <li>
 Analyze customer portfolio and conduct descriptive analyses that will continuously improve marketing impact and provide holistic insights &amp; recommendations,
 </li>
 <li>
 Initiating and leading cross-functional projects for strategic/operational/sales-oriented activities,
 </li>
 <li>
 Work closely with Product, Pricing and Sales teams in order to lead target customer selection and offer suggestions for maximizing acquisition, retention and win back processes,
 </li>
 <li>
 Support development and maintenance of competitor and market analysis,
 </li>
 <li>
 Apply segmentation, descriptive and predictive analytics techniques to solve business problems,
 </li>
 <li>
 Translate complex data into clear insights, recommendations and business learnings with a strong analytics mindset,
 </li>
 <li>
 Present complex analytical findings clearly to both technical and non-technical stakeholders,
 </li>
 <li>
 Design and develop data mining, modeling and analytical solutions to generate data-driven insights,
 </li>
 <li>
 Collect and integrate external data sources using APIs, web services or automated data extraction techniques (e.g. web scraping) to enrich analytical studies,
 </li>
 <li>
 Collaborate with business and data teams to ensure analytical outputs are aligned with business needs,
 </li>
 <li>
 Lead and mentor the analytics team, setting direction and ensuring high-quality delivery.
 </li>
 </ul>
 
 
 
 
 
 What we expect
 
 
 
 
 
 <ul>
 <li>
 Bachelor/Master degree or higher in quantitative field such as Computer Engineering, Software Engineering, Statistics, Mathematics is preferable,
 </li>
 <li>
 4+ years relevant experience in analytics, preferably in customer analytics,
 </li>
 <li>
 Proficient in SQL, Python, SAS, Excel and BI tools such as Power BI,
 </li>
 <li>
 Familiarity with APIs, web services or web automation tools (e.g. Selenium) is a plus,
 </li>
 <li>
 Strong data interpretation and visualization skills,
 </li>
 <li>
 Have strong interpersonal skills, able to communicate both tech and non-tech teams,
 </li>
 <li>
 Experience presenting complex analyses and making strategic recommendations to different levels of the organization,
 </li>
 <li>
 Excellent level of English both written and verbal.
 </li>
 </ul>
 
 
 
 
 
 Our recruitment process
 
 
 
 
 
 <ul>
 <li>
 Pre-Interview
 </li>
 <li>
 Personality Inventory, General Aptitude and English Tests
 </li>
 <li>
 People &amp; Culture Team and Hiring Team Interview
 </li>
 <li>
 Learning Agility
 </li>
 <li>
 Reference Check
 </li>
 <li>
 Job Offer
 </li>
 </ul>
 
 
 
 
 
 Privileges of being an Enerjisa employee
 
 
 
 
 
 <ul>
 <li>
 Hybrid work model supported by ergonomics and communication,
 </li>
 <li>
 Flexible working hours and hours without meetings,
 </li>
 <li>
 Extensive private health, and life insurances &amp; company-supported Private Pension Insurance,
 </li>
 <li>
 Inter-departmental rotation opportunities,
 </li>
 <li>
 Training &amp; development opportunities supporting both personal and professional competencies,
 </li>
 <li>
 Leave package including 5-Day Welcome Leave, Birthday and Extended Parental Leaves,
 </li>
 <li>
 Employee Support and Counseling Practice Resources (Meditopia)
 </li>
 </ul>
</div>

Customer Analytics Leader

CMA CGM

ID: 575533
 
Location: 
Istanbul, TR
 
Key Account Management Specialist Turkey
 
Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.
 
Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.
 Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.
 
Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.
 
Role & Responsibilities
 
Manage and develop a portfolio of key strategic customers, acting as their primary commercial contact.
 Build and execute customer‑specific account plans aligned with company commercial strategy and growth targets.
 Conduct regular business reviews (MBR/QBR), analyzing customer performance, volume trends, forecasts and profitability.
 Identify and drive upsell/cross‑sell opportunities across ocean freight, inland, intermodal and end‑to‑end logistics solutions.
 Ensure timely delivery of quotations, manage tenders (RFQ/RFI), and support contract negotiations.
 Collaborate closely with internal stakeholders (operations, pricing, CS, finance, logistics teams) to ensure service excellence.
 Monitor market dynamics, competitive activity and customer needs to support strategic decision making.
 Maintain CRM data accuracy and prepare reports for management on account status and growth opportunities.
 Support the commercial team in driving digital adoption (eBusiness tools, online booking, tracking, invoicing).
 Handle escalations proactively and ensure high customer satisfaction and retention.
 
Skills & Requirements
 
Bachelor’s degree in Business Administration, Economics, International Trade, Engineering, Logistics or related fields.
 Minimum 2 years of experience in key account management, sales, commercial roles or customer-facing roles (preferably in shipping, freight forwarding, logistics or transportation sectors).
 Strong understanding of supply chain, ocean freight, inland/intermodal solutions is a plus.
 Excellent communication, client relationship management and negotiation skills.
 Data‑driven mindset with strong analytical and reporting skills (Excel and CRM proficiency).
 High sense of ownership, problem‑solving and follow‑through capabilities.
 Ability to work collaboratively with cross‑functional teams in a fast‑paced international environment.
 Strong time‑management, prioritization and presentation skills.
 Fluency in written and spoken English (part of the interview will be conducted in English)
 
What we offer: 
Working in an agile, flexible, digital, and social culture
 Flexible working hours,
 Working 40 hours a week
 Hybrid working
 Birthday day off
 Breakfast: every Monday morning
 Happy hours
 Yearly bonus
 Transportation
 Health insurance (including family members)
 Life insurance
 Meal Allowance (Pluxee/Monthly)
 Employee Assistance Program
 
During the recruitment process, the personal data you provide in your CV is processed for purposes including contacting you, implementing human resources policies and procedures, managing candidate selection and placement processes, conducting reference checks, and ensuring security. For more detailed information about how your data is processed, please refer to our Employee Candidate Privacy Notice.
 
We have zero tolerance for inequality and are deeply committed to fostering Diversity, Equity, and Inclusion (DE&I) at every level of our organization. As HR and business partners, we actively drive and support initiatives that build a more inclusive and equitable workplace for all.
 
Come along on CMA CGM’s adventure !

Key Account Management Specialist Turkey

Guess Europe Sagl

<div>
 Guess, a renowned leader in the global fashion industry, is seeking a Assistant Store Manager to join our dynamic team. The successful candidate will support their team in daily operations, ensuring the store provides exceptional service and achieves its sales goals.
 
 
 <ul>
 <li>
 Assistant Store Manager in daily operations and overall management of the store
 </li>
 <li>
 Lead and motivate the sales team to achieve store sales goals and objectives
 </li>
 <li>
 Provide exceptional customer service by addressing customer inquiries and resolving issues
 </li>
 <li>
 Ensure product displays, signage, and merchandising standards are maintained throughout the store
 </li>
 <li>
 Assist in training and onboarding new employees to ensure a knowledgeable team
 </li>
 <li>
 Monitor inventory levels and assist in managing stock replenishment and orders
 </li>
 <li>
 Conduct regular store audits to ensure compliance with company policies and procedures
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Proven experience in a retail management or supervisory role
 </li>
 <li>
 Strong leadership and team-building skills with the ability to motivate others
 </li>
 <li>
 Excellent communication and interpersonal skills
 </li>
 <li>
 Ability to analyze sales data and make informed decisions
 </li>
 <li>
 Detail-oriented with strong organizational skills
 </li>
 <li>
 Flexibility to work various shifts, including weekends and holidays
 </li>
 <li>
 Univercity diploma required; a degree in business or a related field is a plus
 </li>
 </ul>
</div>

Assistant Store Manager

Straumann Group

<div>Key Account Manager &ndash; Connected Customer Solutions (CCS) 
Location: Turkey 
Department: Connected Customer Solutions (CCS) 
Company: Straumann Group<h3 class="jobSectionHeader">
About Straumann Group</h3>
The Straumann Group is a global leader in tooth replacement and orthodontic solutions. We are inspired by our purpose to unlock the potential of people&rsquo;s lives, shaping smiles through cutting-edge innovation, world-class products, and continuous education for dental professionals.<h3 class="jobSectionHeader">
Position Summary</h3>
We are seeking a results-driven and strategically minded Key Account Manager &ndash; Connected Customer Solutions (CCS) to manage and grow a portfolio of strategic customers through a hybrid engagement model combining digital, remote, and field collaboration. In this role, you will be responsible for building long-term partnerships with key clinics, labs, and customers, driving revenue growth, and ensuring an exceptional end-to-end customer experience across Straumann&rsquo;s full portfolio of solutions.<h3 class="jobSectionHeader">
Key Responsibilities</h3><ul><li>Own and develop strategic relationships with assigned key accounts, ensuring long-term partnership and business growth.</li><li>Drive revenue growth by identifying cross-selling, upselling, and portfolio expansion opportunities across Straumann solutions.</li><li>Develop and execute account plans aligned with commercial objectives and customer needs.</li><li>Engage customers through a hybrid approach (remote engagement, digital channels, and coordinated field activities).</li><li>Collaborate closely with Field Sales, Clinical Education, Marketing, Customer Service, and Operations teams to deliver seamless customer solutions.</li><li>Lead customer business reviews, performance tracking, and opportunity pipeline management.</li><li>Maintain accurate forecasting, opportunity tracking, and customer engagement records in CRM systems.</li><li>Monitor market trends, customer insights, and competitor activities to support strategic decision-making.</li></ul><h3 class="jobSectionHeader">
Qualifications &amp; Requirements</h3><ul><li>Bachelor&rsquo;s degree in Business, Health Sciences, Biomedical Engineering, or a related field.</li><li>3&ndash;6 years of experience in key account management, sales, or commercial roles (healthcare / medical device experience preferred).</li><li>Strong strategic thinking, negotiation, and stakeholder management skills.</li><li>Proven ability to manage complex customer portfolios and drive commercial growth.</li><li>Excellent communication, presentation, and relationship-building capabilities.</li><li>Customer-centric mindset with strong analytical and planning skills.</li><li>Fluent in Turkish; English is an advantage.</li></ul><h3 class="jobSectionHeader">
What We Offer</h3><ul><li>Opportunity to manage strategic accounts within a globally recognized premium healthcare brand.</li><li>Dynamic, collaborative, and digitally enabled commercial environment.</li><li>Continuous learning opportunities through Straumann Academy and leadership development programs.</li><li>Competitive salary, performance incentives, and benefits.</li><li>Career growth opportunities within a global organization.</li></ul></div>

Key Account Manager - Connected Customer Solutions

Abdi Ibrahim Pharmaceuticals

<div>
 
 
 Abdi &Idot;brahim, Turkish pharmaceutical industry leader, was founded in 1912 in Istanbul by Pharmacist Abdi Nadir &Idot;brahim Bey. From a small pharmacy, we have grown into a global healthcare company with over
 
 
 
 500 products, nearly 250 brands, and collaborations with 30 licensors
 
 
 
 developed in partnership with
 
 
 
 30 licensors
 
 
 
 , Abdi &Idot;brahim has been the market leader of the Turkish pharmaceutical industry since 2002.
 
 
 
 
 
 
 
 Today, Abdi &Idot;brahim carries out its operations with its
 
 
 
 own teams in 17 countries
 
 
 
 
 
 
 outside Turkey
 
 
 
 and exports to more than
 
 
 
 70 countries worldwide
 
 
 
 &ndash; from Canada to the European Union, from North Africa to Asia.
 
 
 
 
 
 
 
 With the
 
 
 
 first accredited R&amp;D Center in the Turkish pharmaceutical sector
 
 
 
 , our facilities represent the highest technological standards. In Istanbul, our Esenyurt complex hosts a state-of-the-art R&amp;D Center, chemical product plant, AbdiBio &ndash; Turkey&rsquo;s largest biotechnology production facility, a hormone and ophthalmology production area, and a sterile injectable &amp; oncology production facility. Beyond Turkey, we also operate R&amp;D centers and manufacturing plants in
 
 
 
 Kazakhstan and Algeria
 
 
 
 .
 
 
 
 
 
 
 
 For over 113 years, we have embraced the principle of leaving a meaningful and positive impact on society and the planet. As a signatory of the
 
 
 
 UN Global Compact since 2010
 
 
 
 , we are committed to the highest standards in human rights, environment, and corporate responsibility. We also publish regular
 
 
 
 GRI-certified sustainability reports
 
 
 
 , underlining our dedication to future generations.
 
 
 
 
 
 
 Now, we are seeking a dedicated
 
 International Markets Account Manager
 
 .
 
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in related fields,
 </li>
 <li>
 Minimum 4 years of Account Manager experience in International Markets / Export business in the pharmaceutical sector,
 </li>
 <li>
 Fluency in English required, a second foregin language (i.e. Russian) is a plus
 </li>
 <li>
 Proficiency in MS Office applications,
 </li>
 <li>
 Strong understanding of pharmaceutical regulations and global market dynamics,
 </li>
 <li>
 Strong communication skills and ability to work cross-functionally,
 </li>
 <li>
 Self-motivated, innovative, and forward-looking.
 </li>
 </ul>
 
 
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Coordinating technical and commercial correspondence with distributors, partners, and licensees for assigned export countries,
 </li>
 <li>
 Preparing and realizing short- and long-term sales, expense, and profitability budgets for assigned accounts,
 </li>
 <li>
 Conducting commercial, financial, and technical feasibility analyses for new products and projects,
 </li>
 <li>
 Managing supply coordination processes to ensure timely product delivery to international customers,
 </li>
 <li>
 Organizing regular partner, distributor, licensee, and customer visits to gather market and customer insights,
 </li>
 <li>
 Monitoring global and local pharmaceutical trends, developments, and regulations to identify opportunities and risks,
 </li>
 <li>
 Assessing potential business opportunities by analyzing market strategies, deal requirements, and financials,
 </li>
 <li>
 Coordinating internal stakeholders to support account performance and project execution,
 </li>
 <li>
 Following up third-party distributors&rsquo; sales-out performance.
 </li>
 </ul>
 
 
</div>

International Markets Account Manager

Amazon.com

<div><h2 class="jobSectionHeader">DESCRIPTION</h2><div>
At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online across the globe, this is your chance to make history. Amazon has a long record of growth and success in non-US geographies. Since launching its first European websites in 1998, Amazon has grown into a global leader in e-commerce, with customer-facing websites selling physical goods in five European countries, plus Japan, China, India, Canada, Mexico, Brazil and Australia. Amazon also manages a substantial cross-border business, serving customers in more than 100 countries every month with exports from our current websites.
 
Amazon Turkey is looking for an experienced professional with the proven ability to build and drive core buying functions for a category or categories. You will be responsible for driving the top and bottom line of the P&amp;L and will expand the business by initiating vendor relationships, negotiating contracts, developing promotions, and monitoring and reacting to industry trends. You will be an effective leader and communicator, with strong business acumen, acute analytical skills, and the demonstrated ability to use creative thinking and innovation to solve complex problems.
 
 
Location
 
The position is based in Istanbul, Turkey
 
 
Responsibilities
 
<ul><li>Be an ambassador within the industry and consistently enhance Amazon Turkey&rsquo;s position.</li><li>Deliver selection growth and increase value for our customers by managing multiple new and existing vendors within category</li><li>Build strong and sustainable relationships with our vendors. Find creative solutions in negotiations and facilitate discussions in order to drive profitable growth</li><li>Work closely with the site merchandising, Instock, supply chain and product management teams to align all efforts and deliver results.</li><li>Turn in-depth analysis into strategic insight, present these in convincing figures and turn them into action</li><li>Seek out ways to automate and simplify manual processes in order to improve productivity</li></ul></div><h2 class="jobSectionHeader"> 
BASIC QUALIFICATIONS</h2><ul><li>University degree required ideally in an analytical discipline, e.g. business or engineering.</li><li>Vendor Management and buyer experience for several years ideally in an e-commerce, retail, key account management or consulting environment</li><li>A business focused way of thinking, results-driven mentality combined with a high desire to work strategically</li></ul><h2 class="jobSectionHeader">
PREFERRED QUALIFICATIONS</h2><ul><li>Turkish language skills</li><li>Experience in Retail/FMCG/E-commerce is a plus</li></ul> 
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.</div>

Senior Vendor Manager

Bvlgari

<div>
 Position
 
 
 
 Marketing Manager T&uuml;rkiye
 
 
 
 Job responsibilities
 
 
 
 Brand &amp; Market Strategy
 
 
 
 <ul>
 <li>
 Localize global Brand strategy into a clear annual Marketing &amp; Communications plan aligned with Central guidelines.
 </li>
 <li>
 Define local priorities and roadmap; ensure consistent brand positioning across digital, print, retail, and experiential touchpoints.
 </li>
 <li>
 Track market/consumer/competitor trends and convert insights into growth and innovation opportunities.
 </li>
 <li>
 Lead integrated 360&deg; campaigns (launches, seasonal activations, trade initiatives) with strong project governance.
 </li>
 <li>
 Manage development/localization of assets (CRM, BTL, in-store, print, social/content) with internal teams and agencies.
 </li>
 <li>
 Drive the promotional calendar across channels, ensuring excellent execution and brand consistency.
 
 
 </li>
 </ul>
 
 PR, Influence &amp; Partnerships
 
 
 
 <ul>
 <li>
 Deliver strategic PR and press plans to secure premium visibility and topicality.
 </li>
 <li>
 Build relationships with key media, celebrities, influencers, and opinion leaders; ensure locally relevant storytelling within global brand codes.
 </li>
 <li>
 Identify and activate partnerships/sponsorships aligned with Brand strategy and local market relevance.
 
 
 </li>
 </ul>
 
 Events &amp; Retail Partnership
 
 
 
 <ul>
 <li>
 Plan and execute customer, press, and trade events (VIP experiences, launches), managing budgets, suppliers, and post-event learnings.
 </li>
 <li>
 Partner with Sales and the store network to support client development initiatives and respond to marketing/CRM-related needs.
 </li>
 <li>
 Own the local marketing budget: allocate strategically, track spend/forecasts, optimize ROI, and adjust the initiatives calendar as required.
 
 
 </li>
 </ul>
 Profile
 
 
 
 Profile
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in marketing/communications/business (Master&rsquo;s a plus).
 </li>
 <li>
 8&ndash;10+ years in Marketing &amp; Communications, ideally in luxury (watches &amp; jewelry preferred) or premium global brands.
 </li>
 <li>
 Strong experience leading 360&deg; MARCOM (ATL/BTL, PR, events, digital, CRM) with measurable impact.
 </li>
 <li>
 Proven ability to manage budgets, agencies, and cross-functional stakeholders.
 
 
 </li>
 </ul>
 
 Key Skills &amp; Competencies
 
 
 
 <ul>
 <li>
 Strong analytical and commercial acumen; brand-building mindset.
 </li>
 <li>
 Excellent project management; ability to manage multiple priorities.
 </li>
 <li>
 Luxury market knowledge and customer understanding.
 </li>
 <li>
 Advanced PowerPoint, strong Excel; familiarity with digital tools and analytics.
 </li>
 <li>
 Customer-oriented, agile, solution-driven; innovative and proactive.
 </li>
 <li>
 Strong leadership, stakeholder management, and high attention to detail.
 </li>
 </ul>
</div>

Marketing Manager Türkiye

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