customer service representative Jobs in Karachi

customer service representative

customer success specialist Jobs in Karachi

customer success specialist

customer support representative Jobs in Karachi

customer support representative

chat support agent

client acquisition executive Jobs in Karachi

client acquisition executive

customer assistance representative

HR Ways

Job Description:Hiring Customer Support Representative - Onsite in KarachiAbout Client Company:﻿Leading Software Development and IT Solution Provider in Pakistan.Job Description:Key Responsibilities:<ul><li>Respond to customer inquiries through phone, email, chat, tickets, or CRM platforms.</li><li>Understand customer concerns and provide clear, professional, and timely responses.</li><li>Guide customers through product features, account setup, login issues, service usage, and basic troubleshooting.</li><li>Maintain a positive customer experience by showing empathy, patience, and ownership.</li><li>Document customer interactions, issues, and resolutions accurately in the CRM or support system.</li><li>Follow up with customers to ensure their issue has been resolved.</li><li>Escalate complex issues to the relevant technical, operations, or product teams.</li><li>Support onboarding of new customers and help them understand how to use the platform effectively</li></ul>Requirements:<ul><li>Excellent English communication skills (both spoken &amp; written) &ndash; mandatory</li><li>Must be fluent and able to handle different accents confidently</li><li>Experience in a software house and selling websites/mobile applications is a plus (not required)</li><li>Strong interpersonal and communication skills</li><li>Training will be provided for the right candidates.</li></ul>Other Details:Working Timings: 3:00PM -10:30PMWorking Days: Mon-Fri (Alternate Saturdays On)Work Mode: Full Time OnsiteLocation: Block 2 P.E.C.H.S., KarachiWork Location: In person

Customer Support Representative

TECHOMATRIX

B2B Sales Development Representative (SDR)Location: FB Area Block 10, Karachi (Onsite) Job Type: Full-TimeAbout TechoMatrixTechoMatrix is a growing technology solutions company helping businesses leverage Software Development, SaaS, AI, IT Services, and Digital Solutions to achieve their business goals. We are expanding our sales team and looking for a highly motivated B2B Sales Development Representative (SDR) who can generate qualified opportunities and contribute to our growth across North America and EMEA markets.Position OverviewWe are seeking a results-driven SDR with 2&ndash;4 years of experience in outbound sales, lead generation, and business development. The ideal candidate has a strong hunter mindset, excels at prospecting and relationship building, and understands how to engage decision-makers through strategic outreach.You will play a critical role in identifying opportunities, qualifying prospects, and scheduling meetings for our Account Executives and Sales Managers.Key Responsibilities<ul><li>Conduct outbound prospecting across North America (USA &amp; Canada) and EMEA markets.</li><li>Research target companies and identify key decision-makers aligned with Ideal Customer Profiles (ICPs).</li><li>Execute outreach campaigns through LinkedIn, LinkedIn Sales Navigator, email, cold calling, and follow-ups.</li><li>Build and manage prospect pipelines through structured outreach sequences.</li><li>Engage senior stakeholders including CEOs, CTOs, CISOs, CMOs, and Engineering Leaders.</li><li>Qualify prospects using frameworks such as BANT and MEDDICC-light.</li><li>Nurture cold and unresponsive leads through consistent engagement.</li><li>Schedule qualified discovery meetings for Account Executives and Sales Managers.</li><li>Maintain CRM accuracy and ensure all activities are properly documented.</li><li>Track outreach performance, conversion rates, and pipeline metrics.</li><li>Develop a strong understanding of TechoMatrix services, solutions, and target industries.</li></ul>Requirements<ul><li>Bachelor's degree in Business, Marketing, Sales, or a related field.</li></ul>Experience<ul><li>2&ndash;4 years of experience in:</li><li>Sales Development</li><li>Business Development</li><li>Inside Sales</li><li>B2B Lead Generation</li></ul>Skills &amp; Qualifications<ul><li>Proven track record of generating qualified meetings through outbound prospecting.</li><li>Excellent written and verbal English communication skills.</li><li>Experience using CRM platforms such as Salesforce, HubSpot, or Pipedrive.</li><li>Hands-on experience with:</li><li>LinkedIn Sales Navigator</li><li>Apollo</li><li>ZoomInfo</li><li>Instantly</li><li>Clay</li><li>Strong understanding of North American and EMEA sales processes.</li><li>Excellent objection handling and relationship-building skills.</li><li>Strong organizational and time management abilities.</li><li>Ability to work in a target-driven environment.</li></ul>Preferred<ul><li>Experience selling SaaS, Software Development, IT Services, AI Solutions, Cybersecurity, or Technology Services.</li><li>Understanding of enterprise buying processes and long B2B sales cycles.</li></ul>What We Offer<ul><li>Competitive salary package</li><li>Performance-based incentives</li><li>Career growth opportunities</li><li>Exposure to international markets and clients</li><li>Collaborative and professional work environment</li><li>Ongoing learning and development opportunities</li></ul>Important<ul><li>This is a fully onsite position based at our office in FB Area Block 10, Karachi.</li><li>Please apply only if you are comfortable commuting to the office on a daily basis.</li></ul>Job Type: Full-timePay: Up to Rs200,000.00 per monthApplication Question(s):<ul><li>Are you comfortable working onsite?</li><li>Can you commute to FB Area block 10?</li><li>Are you willing to work in night shift?</li><li>Describe the exact outbound sequence you would use to book a discovery meeting with a CTO of a 200-person SaaS company in the United States. Include your prospecting process, tools used, outreach channels, touchpoints, timeline, and qualification criteria.</li></ul>Experience:<ul><li>Buisness Development: 2 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Location:<ul><li>Karachi (Required)</li></ul>Work Location: In person

B2B Sales Development Representative (Night Shift)

Ascent Communique

We're Expanding Our Team &ndash; Join Us!We're looking for a passionate and results-driven International Sales Representative to manage and grow our Caribbean MarketLocation: Nazimabad Block 3, Karachi (On-site) Timing: 6:00 PM - 2:00 AMWhat We're Looking For:✔ Excellent English communication skills✔ Minimum 6 months of experience in Auto Trading✔ Experience in the Caribbean Market will be an added advantage✔ Strong sales, negotiation, and client management skills✔ Goal-oriented with a positive attitudeWhat You'll Get:Competitive salaryAttractive commission structure &amp; OntopCareer growth opportunities A professional and supportive work environment Ready to take your sales career to the next level?Send your CV to: hr.ascentcommunique@gmail.comApply today and become part of a fast-growing international team!#NowHiring #InternationalSales #CaribbeanMarket #SalesJobs #AutoTrade #KarachiJobs #HiringNowPay: Rs60,000.00 - Rs80,000.00 per monthWork Location: In person

International Salea Representative

We're Expanding Our Team &ndash; Join Us!We're looking for a passionate and results-driven International Sales Representative to manage and grow our African MarketLocation: Nazimabad Block 3, Karachi (On-site) Timing: 11:00 AM - 7:00 PMWhat We're Looking For:✔ Excellent English communication skills✔ Minimum 6 months of experience in Auto Trade Market is prefered✔ Experience in the African Market will be an added advantage✔ Strong sales, negotiation, and client management skills✔ Goal-oriented with a positive attitudeWhat You'll Get:Competitive salaryAttractive commission structure &amp; OntopCareer growth opportunities A professional and supportive work environment Ready to take your sales career to the next level?Send your CV to: hr.ascentcommunique@gmail.comApply today and become part of a fast-growing international team!#NowHiring #InternationalSales #CaribbeanMarket #SalesJobs #AutoTrade #KarachiJobs #HiringNowPay: Rs60,000.00 - Rs80,000.00 per monthWork Location: In person

International Sales Representative (African Market)

NEWYORK CAPITAL FUNDS

NYCF Staffing SolutionsUSA, Europe &amp; South Korea Ke Liye Sponsored Work Permit OpportunitiesApna Career Abroad Banayein &mdash; Behtareen Overseas Job Opportunities Ke Sath!NO ADVANCE FEE! Apni Fee Job Start Karne Ke Baad Ada Karein!Proudly Represented by Sahir LodhiAvailable DestinationsUSA: H-2B Work PermitEurope: D-Category Work PermitSouth Korea: E-9 &amp; E-7 Work PermitsAvailable Jobs✅ Skilled Jobs: Doctors, Engineers, IT Professionals, Technical Experts, Skilled &amp; Certified Workers aur mazeed opportunities.✅ Non-Skilled Jobs: Office Staff, Front Desk Officers, Cashiers, Customer Service Representatives, Supervisors, Managers, Administrative Staff, Drivers, Warehouse Workers, Loaders &amp; Pickers, Factory Workers, Hotel &amp; Resort Staff, Restaurant Staff aur mazeed opportunities.Expected Salary PackagesUSASkilled: PKR 8 Lakh &ndash; 15 LakhNon-Skilled: PKR 5 Lakh &ndash; 8 LakhEuropeSkilled: PKR 12 Lakh &ndash; 18 LakhNon-Skilled: PKR 8 Lakh &ndash; 12 LakhSouth KoreaSkilled: PKR 7 Lakh &ndash; 13 LakhNon-Skilled: PKR 5 Lakh &ndash; 7 LakhComplete Support ProvidedAccommodationMedical InsuranceOur Services: Sponsored Work Permits International Job Placement Documentation Support Interview &amp; CV AssistanceAddress: Office No: 202, 2nd Floor, Iconic Trade Cenrtre Sharafabad, Karachi.Office Timing: Monday &ndash; Saturday | 11:00 AM &ndash; 9:00 PMCall/WhatsApp: 0330-5505502, 0331-7909775, 0337-3261272, 03373751609NYCF Staffing SolutionsGlobal Career Opportunities Ka Bharosemand Rasta.Pay: Rs200,000.00 - Rs1,000,000.00 per monthWork Location: In person

INTERNATIONAL JOBS ( SPONSORED WORK PERMIT )

Minerva Research Solutions

<div><h2 class="jobSectionHeader">Job description</h2>
Minerva Research Solutions is a clinical trial management service provider. We aim to transform the landscape of healthcare and research with our quality clinical services. We support the biotech, medical, and pharma industries through all phases of the clinical trial lifecycle.
Our services include Data Operation, Recruitment Services, and Regulatory. Our goal is to speed up the lifecycle of novel therapies through streamlined processes, stringent timelines &amp; real-time solutions. Our clinical trial support services &amp; consultations are tailored to foster your product and requirements. 
 
We aim to deliver high-quality data and solutions to make your clinical trials a success. We follow stringent FDA and GCP regulations throughout all phases of the clinical trial process. 
 
Minerva Research Solution is looking for dynamic individuals in the role of Patient Enrollment Specialist responsible for screening new leads, conducting follow-ups, and documenting participants for assigned active clinical trials. This specialist contributes significantly to clinical trials by building a comprehensive database in the Clinical Trial Management System (CTMS) of willing and qualified study volunteers.
Industry:<ul><li>
Information Technology &amp; Services</li><li>
Hospital &amp; Health Care</li><li>
Clinical-Trials and Research Industry</li></ul>
Key Responsibilities:<ul><li>
Conduct phone interviews and screenings for prospective clinical study participants in US.</li><li>
Maintain an organized database of clinical study participants.</li><li>
Develop outreach strategies to enhance participant recruitment.</li><li>
Interact directly with study participants via phone calls, SMS, etc.</li><li>
Collaborate with Medical Staff (CRCs) to ensure adequate subject recruitment for each study.</li><li>
Enhance and maintain study documentation and volunteer records, including consent forms.</li><li>
Assist in sales, marketing, and outreach efforts as needed.</li><li>
Provide accurate study-related information to participants in US.</li><li>
Cultivate a safe, positive, and fast-paced work environment.</li><li>
Undertake other related duties and participate in special projects as assigned.</li></ul>
Behavioral Competencies:<ul><li>
Conceptual capability, problem-solving, and decision-making ability.</li><li>
Strong commitment to teamwork, work ethics, and etiquette.</li><li>
Effective planning and organizing skills with priority setting.</li><li>
Proactive knowledge and information sharing within the team.</li><li>
Customer-focused with strong communication skills.</li><li>
Active learning attitude with a continuous improvement mindset.</li></ul>
Minimum Qualifications:
Essential:<ul><li>
Bachelor&rsquo;s Degree in BDS, Pharm-D.</li><li>
Good knowledge of Clinical Trials.</li><li>
Computer literate with good knowledge of MS Office.</li><li>
Proficiency in the English language written and spoken both.(MANDATORY)</li><li>
Therapeutic Communication in English with US accent is preferred.</li><li>
6 months to 1 year experience in a relevant field.</li></ul>
Benefits:<ul><li>
Competitive salary with performance-based incentives.</li><li>
Quarterly performance bonus structure.</li><li>
Comprehensive medical health insurance for employees, spouses, and children.</li><li>
Employees' Old-Age Benefits Institution (EOBI) coverage.</li><li>
40-hour work week promoting work-life balance.</li><li>
Exposure to the US market and international clients.</li><li>
Professional learning, training, and career development opportunities.</li><li>
Generous annual leave and paid time off.</li><li>
Employee Assistance Program (EAP) supporting mental health and well-being.</li><li>
Modern office with an in-house fitness gym featuring cardio equipment.</li><li>
Recreation zone with table tennis, foosball, and snooker for relaxation and team engagement.</li><li>
Company-sponsored events, celebrations, and team-building activities.</li><li>
Inclusive, collaborative, and diverse workplace culture.</li><li>
Clear opportunities for career advancement and internal growth.</li><li>
Access to cutting-edge technology and modern workplace tools.</li><li>
Family-friendly policies, including parental leave.</li><li>
Transportation assistance for eligible employees.</li><li>
Employee recognition and rewards programs.</li><li>
Corporate social responsibility (CSR) and community engagement initiatives.</li></ul>
Openings:<ul><li>
Equal opportunity employers</li><li>
Full-time</li><li>
On-site job (Night shift)</li></ul> 
Work Schedule Timings:<ul><li>
Monday to Friday</li><li>
7 PM to 3 AM (transport facility provided for female staff only and allowance for male employees, additional night shift allowance)</li></ul>
5wxCncM0GS</div>

US Patient Enrollment Coordinator (Evening Shift)

Multitrans Logistics Pakistan

<div>
 
 
 We&rsquo;re Hiring | Customer Service &amp; Supply Chain Operations Executive &ndash; Pakistan Only
 
 
 
 
 
 
 
 As part of Multitrans Logistics Pakistan's continued growth, we are expanding our team and looking for a motivated
 
 
 
 Customer Service &amp; Supply Chain Operations Executive
 
 
 
 to join us.
 
 
 
 
 
 
 
 📌 Important
 
 
 : This position is open to candidates based in Pakistan only.
 
 
 
 
 
 
 
 If you are passionate about customer service, logistics, and supply chain operations and enjoy working in a fast-paced environment, we&rsquo;d love to hear from you.
 
 
 
 
 
 
 
 📍 Position: Customer Service &amp; Supply Chain Operations Executive
 
 
 
 
 
 
 
 Location:
 
 
 Remote (Work from Home) &ndash; Pakistan Only
 
 
 
 
 Employment Type:
 
 
 Full-Time
 
 
 
 
 Working Days:
 
 
 Monday to Friday (5-Day Work Week)
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 
 Serve as the primary point of contact for customer inquiries and shipment updates.
 
 </li>
 <li>
 
 Process customer orders and ensure timely execution and fulfilment.
 
 </li>
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 Coordinate with suppliers, carriers, and internal teams to ensure smooth supply chain operations.
 
 </li>
 <li>
 
 Monitor shipments and proactively resolve transportation or delivery-related issues.
 
 </li>
 <li>
 
 Maintain accurate records of customer communications, orders, and operational activities.
 
 </li>
 <li>
 
 Prepare operational reports and performance metrics.
 
 </li>
 <li>
 
 Identify opportunities to improve customer satisfaction and operational efficiency.
 
 </li>
 <li>
 
 Ensure compliance with company policies, procedures, and service standards.
 
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 
 Bachelor&rsquo;s degree in Supply Chain Management, Logistics, Business Administration, or a related field.
 
 </li>
 <li>
 
 2&ndash;4 years of experience in customer service, logistics, freight forwarding, supply chain, or operations.
 
 </li>
 <li>
 
 Excellent communication, interpersonal, and customer service skills.
 
 </li>
 <li>
 
 Strong organizational, analytical, and problem-solving abilities.
 
 </li>
 <li>
 
 Proficiency in Microsoft Office (especially Excel) and ERP/CRM systems such as SAP, Oracle, Microsoft Dynamics, or similar platforms is preferred.
 
 </li>
 <li>
 
 Ability to work independently, manage multiple priorities, and meet deadlines in a remote work environment.
 
 </li>
 <li>
 
 Strong attention to detail and a customer-focused mindset.
 
 </li>
 </ul>
 
 
 
 
 
 What We Offer
 
 
 <ul>
 <li>
 
 Competitive salary (based on qualifications and experience)
 
 </li>
 <li>
 
 Fully remote work environment
 
 </li>
 <li>
 
 Five-day work week (Monday&ndash;Friday)
 
 </li>
 <li>
 
 Professional development and career growth opportunities
 
 </li>
 <li>
 
 
 ﻿
 
 A collaborative and supportive team culture
 
 </li>
 </ul>
 
 
 
 
 
 How to Apply
 
 
 
 
 If you believe you&rsquo;re the right fit for this role, we&rsquo;d love to hear from you.
 
 
 
 
 📧 Email your updated CV and a brief cover letter to:
 
 hr@multitranslog.com
 
 
 
 
 
 
 Only shortlisted candidates will be contacted.
 
 
 
 
 
 
 
 Join us and become part of our growing journey as we continue to strengthen our operations and deliver reliable logistics solutions across Pakistan and international markets.
 
 
</div>

Customer Service & Supply Chain Operations Executive

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