customer service representative Jobs in Karachi

customer service representative

customer support executive Jobs in Karachi

customer support executive

chat support representative Jobs in Karachi

chat support representative

customer integration specialist Jobs in Karachi

customer integration specialist

customer service representative (csr) Jobs in Karachi

customer service representative (csr)

customer assistance representative

BRANDIGO

Hiring a Customer Service Representative to work during USA business hours one weekday off.This role will involve a wide range of responsibilities, including:<ul><li>Respond to customer inquiries via calls, chat, emails, and other communication channels.</li><li>Assist customers with placing orders, tracking laundry pick-up/delivery, billing inquiries, and general service questions.</li><li>Resolve customer issues in a professional and timely manner.</li><li>Collaborate with internal teams (operations, logistics, etc.) to ensure seamless service delivery.</li><li>Maintain accurate records of customer interactions in the CRM system.</li><li>Stay updated on company products, services, and policies to provide accurate information.</li><li>Provide feedback on recurring customer issues to help improve service quality.</li></ul>This position is key to maintaining strong relationships with our clients and ensuring smooth day-to-day operations.Job Type: Full-timePay: Rs60,000.00 - Rs90,000.00 per monthLanguage:<ul><li>English (Required)</li></ul>Location:<ul><li>Karachi (Required)</li></ul>Work Location: In person

Customer Support Representative

Zidello

Job Description:Zidello is looking for a confident and customer-focused Customer Support Representative to join our team. The ideal candidate should have prior experience in customer-facing roles and be comfortable handling both support and basic marketing-related tasks.Key Responsibilities:<ul><li>Handle incoming calls, messages, and customer inquiries professionally</li><li>Provide accurate information about company products</li><li>Follow up with clients and maintain customer records</li><li>Coordinate with internal teams to ensure smooth customer experience</li><li>Perform administrative support duties</li></ul>Requirements:<ul><li>Previous experience in receptionist, real estate, or life insurance roles preferred</li><li>Strong communication and interpersonal skills</li><li>Must be computer literate (email, basic software, CRM tools, etc.)</li><li>Professional attitude and problem-solving skills</li><li>Ability to multitask and work in a fast-paced environment</li></ul>What We Offer:<ul><li>Professional work environment</li><li>Growth and learning opportunities</li><li>Competitive salary (based on experience)</li></ul>How to Apply:Interested candidates are encouraged to apply with their updated CV. Candidates can send their cv to zidelloecom@gmail.com with a subject line &ldquo; CSR APPLICATION&rdquo;Job Type: Full-timePay: From Rs25,000.00 per monthWork Location: In person

Quentis Pvt Ltd

Job description:We&rsquo;re Hiring: Sales ConsultantLocation: Roshan Trade Centre, Shaheed-e-Millat, Karachi, PakistanSalary: PKR 50,000 (Basic) + Attractive Commission (Ranging from PKR 50,000 &ndash; 500,000)Commission Structure: 10% of SalesShift Hours: Mon- Sat, 11:30 AM &ndash; 8:30 PMJoining: Immediate preferredAbout the CompanyOur client is a well-established spiritual and wellness platform based in Karachi. They provide spiritual guidance, personal consultancy, and holistic solutions through online and in-person channels. Their mission is to spread positivity, clarity, and well-being by offering ethical, meaningful, and impactful guidance to people across Pakistan and abroad.Position OverviewWe are looking for a Sales Consultant for our client who is confident, empathetic, and motivated to engage with clients seeking guidance and services. This role involves handling high-volume inbound calls, understanding client concerns, and offering appropriate consultancy solutions in a professional and respectful manner.Key Responsibilities<ul><li>Handle and manage a high number of inbound calls from potential and existing clients</li><li>Actively listen to client concerns and requirements</li><li>Provide clear, ethical, and effective consultancy based on client needs</li><li>Build trust and long-term relationships with clients</li><li>Maintain accurate call records and follow-ups</li><li>Work towards achieving monthly sales targets through consultative selling</li><li>Coordinate with internal teams for smooth service delivery</li></ul>Required Skills &amp; Qualifications<ul><li>Excellent listening and communication skills</li><li>Strong persuasion and interpersonal abilities</li><li>Self-driven, eager to learn, and goal-oriented</li><li>Ability to remain calm, empathetic, and professional on calls</li><li>Long-term career vision and commitment</li><li>Comfortable working in a fast-paced environment</li></ul>Eligibility<ul><li>Fresh graduates are encouraged to apply</li><li>Prior sales, call center, or consultancy experience is a plus (but not mandatory)</li><li>Candidates who can join immediately will be preferred</li></ul>What We Offer<ul><li>Attractive commission structure</li><li>Growth and learning opportunities</li><li>Supportive and ethical work environment</li><li>Long-term career potential with a reputable organization</li></ul>Interested candidates are encouraged to apply now and become part of a meaningful organization making a positive impact in people&rsquo;s lives.Job Type: Full-timePay: Rs40.00 - Rs50.00 per monthApplication Question(s):<ul><li>Can you start immediately?</li><li>Are you a fresh graduate?</li><li>Are you comfortable working in an onsite setting?</li><li>Current and last salary?</li><li>Did you read the job description carefully before applying?</li></ul>Work Location: In person

Customer Service Representative - Domestic

Riseup International Marketing

*Job description:*Location: Block 13b, Gulshan e Iqbal, Karachi (Onsite)Campaign: Car detailing (US)Experience required: atleast 1 year in facebook organic marketingJob Type: Full time (Monday to Saturday 5PM-12AM)Salary: 25000 (target based), starts after payroll salesOnly Boys Apply*Tritech International* is looking for Creative social media marketers to join our team and should be a perfect fit for our requirements.This role is ideal for marketers with atleast 1 year of experience who are passionate about facebook organic marketing...*Key Responsibilities:*Resposible enough to do tasks on his own after the training period ends.Create &amp; write catchy posts and captions to promote our services.Solve any problem you face while promoting our services to engage more people.*Requirements:*Age requirement: 17-27Qualification: Must be IntermediateMinimum 1 year of experience as a facebook organic marketer.Must be fluent in reading and writing english.Knows how to give prompts to Ai and make promotional content.Good understanding of facebook rules and regulations about organic marketing and short-form content.Creative mindset, attention to detail, and good writing ability.Strong communication &amp; teamwork.Creativity and problem-solving mindset.Ability to work under deadlines.What We Offer:Onsite role with a collaborative work environment.Opportunity to learn new things everyday.Competitive salary and growth opportunities.Send your updated resume to 03233713258*No calls allowed only WhatsApp message*Job Types: Part-time, FresherPay: Rs25,000.00 - Rs70,000.00 per monthExpected hours: 36 per weekWork Location: In person

Chat Support Representative

*Job description:*Location: Block 13b, Gulshan e Iqbal, Karachi (Onsite)Experience required: atleast 1 yearJob Type: Full time (Monday to Saturday 5PM-12AM) ONLY BOYSSalary: 25000 (target based), starts after payroll sales*Tritech International* is looking for Creative social media marketers to join our team and should be a perfect fit for our requirements.This role is ideal for marketers with atleast 1 year of experience who are passionate about facebook organic marketing, with hands-on expertise in tools like Chatgpt, Gemini Ai and CapCut.*Key Responsibilities:*Resposible enough to do tasks on his own after the training period ends.Create &amp; write catchy posts and captions to promote our services.Edit short-form videos (reels, promotional content) using CapCut.Solve any problem you face while promoting our services to engage more people.Use Ai softwares like Chatgpt &amp; Gemini Ai to make creative and eye catching content.*Requirements:*Age requirement: 17-27Qualification: Must be IntermediateMinimum 1 year of experience as a facebook organic marketer.Must be fluent in reading and writing english.Strong portfolio showcasing graphic design, video editing, and animations.Must have used CapCut.Knows how to give prompts to Ai and make promotional content.Good understanding of social media trends and short-form content.Creative mindset, attention to detail, and good writing ability.Strong communication &amp; teamwork.Creativity and problem-solving mindset.Ability to work under deadlines.What We Offer:Onsite role with a collaborative work environment.Opportunity to learn new things everyday.Competitive salary and growth opportunities.Send your updated resume to 03233713258*No calls allowed only WhatsApp message*Job Types: Part-time, FresherPay: Rs25,000.00 - Rs70,000.00 per monthExpected hours: 36 per weekWork Location: In person

Zue Pvt Ltd

in Virtual Assistance, CSR, Inbound,Job Title: Customer Service Representative (Inbound) Location: Main Shahra-e-Faisal, Karachi Shift Timings: 07:00 PM to 04:00 AM PST Working Days: Monday to Friday Employment Type: Full Time and OnsitePosition Overview:Zue is seeking experienced and enthusiastic professionals with strong English communication skills and a solid background in Virtual Assistance, CSR, Inbound, and Outbound roles. The selected candidates will act as a crucial link between our company and its US-based customers/clients, ensuring their needs are met with efficiency and care.Key Responsibilities:<ul><li>Handle incoming customer calls with professionalism and empathy, addressing inquiries, concerns, and complaints effectively.</li><li>Provide accurate information and assistance to resolve issues, escalating complex matters when necessary.</li><li>Use company systems to access customer accounts, assist with online transactions, troubleshoot technical issues, and guide customers through web-based applications.</li><li>Promote and educate customers on self-service tools for improved efficiency.</li><li>Document customer interactions, issues, and resolutions accurately in the CRM system while maintaining organized records and generating reports when required.</li><li>Stay updated on company products, services, and policies to provide informed support.</li><li>Collaborate with colleagues and other departments to resolve customer issues and provide constructive feedback for continuous improvement.</li></ul>Requirements:<ul><li>Minimum 2 years of US customer service experience.</li><li>Bachelor&rsquo;s degree or A-Levels.</li><li>Proficiency in MS Office Suite.</li><li>Exceptional English communication skills (written and verbal).</li><li>Flexibility to work USA shift timings.</li></ul>Perks and Benefits:<ul><li>OPD and IPD Health facility for self, dependents, and parents</li><li>Life Insurance Coverage for self</li><li>Fuel Card for Male Employees</li><li>Free Pick &amp; Drop for Female Employees</li><li>In-House Gym Facility</li><li>Paid Leaves &amp; US Holidays</li><li>Referral Bonus</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>What is your current salary?</li><li>What is your expected salary?</li><li>If selected? Would you be able to join immediately?</li><li>Residential Area in Karachi?</li><li>Are you comfortable working onsite from 07:00 PM to 04:00 AM PST (Night Shift)? </li></ul>Work Location: In person

Customer Service Representative (Inbound)

Utopia Fulfillment

Department: eCommerce Back-Office Support Company: Utopia Deals Location: On-site (as applicable) Employment Type: Full-TimeAbout Utopia DealsUtopia Deals is a fast-growing eCommerce brand dedicated to delivering high-quality products and exceptional customer experiences. We pride ourselves on efficiency, innovation, and outstanding service. We are seeking a detail-oriented and customer-focused Email &amp; Chat Support Representative to join our back-office support operations team.Position OverviewThe Email &amp; Chat Support Representative will handle customer inquiries, order issues, and product questions through email and live chat. This role requires strong written communication skills, attention to detail, and the ability to provide fast, accurate, and friendly customer support. You will collaborate closely with internal teams to resolve customer concerns and ensure seamless post-purchase experiences.Key ResponsibilitiesCustomer Support &amp; Communication<ul><li>Respond promptly to customer inquiries via email and chat with professionalism, empathy, and accuracy.</li><li>Handle order-related concerns such as tracking updates, cancellations, returns, and refunds.</li><li>Provide product information, troubleshooting assistance, and general support.</li><li>Maintain a positive, customer-first tone in all interactions.</li></ul>Back-Office eCommerce Operations<ul><li>Process returns, replacements, and escalation requests in accordance with company policies.</li><li>Coordinate with warehouse, fulfillment, and logistics teams to resolve delivery issues.</li><li>Update customer records, orders, and case notes in CRM and eCommerce systems.</li><li>Monitor and escalate operational challenges like shipment delays or product availability issues.</li></ul>Quality, Compliance &amp; Efficiency<ul><li>Follow standard operating procedures (SOPs) and quality guidelines.</li><li>Meet performance targets including response time, customer satisfaction, and resolution rate.</li><li>Identify recurring issues and provide feedback for process improvements.</li><li>Ensure compliance with company policies, privacy standards, and platform rules (Amazon, Shopify, Walmart, etc., if applicable).</li></ul>Required Qualifications<ul><li>Proven experience in customer support, preferably in eCommerce or online retail.</li><li>Excellent written communication skills with strong grammar and clarity.</li><li>Ability to multitask and manage multiple conversations simultaneously.</li><li>Familiarity with eCommerce platforms (Shopify, Amazon Seller Central, Walmart Seller Center, etc.) is a plus.</li><li>Experience using CRM or helpdesk tools (Zendesk, Gorgias, Freshdesk, HubSpot).</li><li>Strong problem-solving skills and a calm, customer-centric mindset.</li><li>Ability to work independently and as part of a collaborative support team.</li></ul>Preferred Skills<ul><li>Knowledge of order management workflows and fulfillment processes.</li><li>Experience in remote customer support roles.</li><li>Ability to adapt quickly to new tools, systems, and processes.</li><li>Basic Excel or Google Sheets skills for reporting.</li></ul>What We Offer<ul><li>Competitive salary and performance incentives</li><li>Opportunities for career growth in a rapidly expanding company</li><li>Supportive team environment</li><li>Training and development programs</li><li>Flexible work setup (based on company policy)</li></ul>Share your resumes at ahmed.mazhar@utopiadeals.com Job Type: Full-timeWork Location: In person

Customer Support Executives

Explore 632+ Customer assistance representative in Karachi this January. Find roles across top companies and apply now to boost your career.

632 customer assistance representative jobs IN Karachi

Customer Support Representative

Customer Support Representative

Customer Service Representative - Domestic

Chat Support Representative

Chat Support Representative

Customer Service Representative (Inbound)

Customer Support Executives