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customer service representative Jobs in Karachi

customer service representative

customer support representative Jobs in Karachi

customer support representative

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customer assistance representative

Logix Solutions

Job Title: Customer/Client Support RepresentativeLocation: Shahrah e Faisal, KarachiAbout the Role: We are looking for an energetic and results-driven Customer/Client Support Representative who is passionate about sales and building strong client relationships. The candidate will play a key role in expanding our client base by promoting our HR services to potential organizations.Key Responsibilities:<ul><li>Conduct cold calls to potential clients and introduce the company&rsquo;s HR services and certification programs.</li><li>Identify and approach potential clients to generate new business opportunities</li><li>Generate organic leads through multiple platforms (LinkedIn, job portals, social media, and online directories)</li><li>Send professional emails and messages to generate new business leads</li><li>Build and maintain strong relationships with prospective and existing clients</li><li>Schedule meetings with potential clients and coordinate follow-ups with leads.</li><li>Maintain accurate records of sales activities, leads, and client interactions.</li><li>Work closely with the management and internal teams to convert leads into long-term clients.</li><li>Consistently work towards achieving business development targets</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Business Administration (BBA) or a related field.</li><li>Experience Required: Minimum 6 Months</li><li>Excellent verbal and written communication skills</li><li>Confidence in cold calling and client outreach</li><li>Basic understanding of sales processes and lead generation</li><li>Candidates who can join immediately will be preferred.</li></ul>Interested candidates can DM me or share their resumes at hrs@logix-solutions.netJob Type: Full-timePay: Rs30,000.00 - Rs40,000.00 per monthWork Location: In person

zyltech digital 

Urgent Hiring: Chat Based Representative (Urgent Hiring)Company: Zyltech DigitalLocation: On-SiteShift: Night Shift (10:00 PM &ndash; 7:00 AM)Job Type: Full-TimeAbout the Role:Zyltech Digital is actively hiring driven and enthusiastic Sales Executives to join our fast-growing team! In this role, you&rsquo;ll handle chat-based inquiries, assist potential customers through live chat, and convert leads into loyal clients. This is a fantastic opportunity to build strong customer relationships, showcase our top-quality services, and contribute to a high-performing sales team.Key Responsibilities:Respond promptly and professionally to customer inquiries via live chatProvide clear, detailed, and accurate information about our products/servicesPromote Zyltech&rsquo;s offerings and successfully close salesConsistently achieve individual and team sales targetsResolve customer issues with a positive, solution-focused approachWorking Hours:Fixed night shift: 10:00 PM to 7:00 AMCompensation &amp; Benefits:Competitive fixed salaryTwo performance-based incentivesSupportive, growth-oriented work environmentCareer development opportunities post-probationAttractive allowances and benefits after probationWhy Work with Zyltech Digital?At Zyltech Digital, we put your growth first. We offer a vibrant and encouraging workplace where your efforts are recognized and rewarded. With ongoing training, career progression paths, and performance bonuses, your success is truly our success.Ready to grow with us? Apply now and be part of our winning team!Job Types: Full-timeWork Location: On the roadJob Type: Full-timeWork Location: Gulshan-e-Iqbal,Main University Road, KarachiJob Type: Full-timeWork Location: On the road

Chat Support Representative

Imran Electronics

Job Description<ul><li>Serving customers over the phone calls.</li><li>Ensure good customer relationship by providing excellent and professional services.</li><li>Stay up-to-date with new products and Pricing.</li><li>Manage inbound calls and handle clients effectively.</li><li>End to end follow-up and tracking of customer orders and feedback.</li><li>Handling Chat support on All Social Media Platforms.</li></ul>Required Skills<ul><li>Intermediate or Bachelor&rsquo;s degree (or relevant experience)</li><li>Strong team player</li><li>Extremely organized</li><li>Improve overall customer feedback and services</li></ul>Job Type: Full-timePay: Rs30,000.00 - Rs35,000.00 per monthExperience:<ul><li>customer support: 1 year (Required)</li></ul>Work Location: In person

Customer Support Representative

ABS INTERNATIONAL

<div>
 
 Work Directly for US HQ | No Third-Party Campaigns | Night Shift
 
 
 
 
 
 We are hiring Customer Support Executive (CSE) for our In-House US Operations.
 
 
 
 
 
 Unlike typical BPOs that rely on unstable client campaigns, we are the Principal Business Owners. We have operated in the US for 16 years.
 
 
 
 
 
 We don't have clients who can fire us. We ARE the client.
 
 
 
 
 
 If you are tired of "campaigns closing down" and want a Stable Career with guaranteed monthly payouts, this is your home.
 
 
 
 
 
 THE FINANCIALS:
 
 
 
 
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 Performance Incentives: Earn up to PKR 20,000+ monthly based on quality (CSAT/QA).
 </li>
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 Attendance Allowance: PKR 3,000 (Paid on time).
 </li>
 <li>
 THE ROLE (100% Non-Sales):
 </li>
 </ul>
 
 
 
 
 Responsibility
 
 <ul>
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 Support: Handle Inbound/Outbound queries for our own US customers.
 </li>
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 Solve: Provide professional solutions aiming for First Contact Resolution (FCR).
 </li>
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 Tools: Use premium CRMs like Salesforce and HubSpot.
 </li>
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 Growth: We promote from within. Path to Team Lead ==&gt; Operations Manager.
 </li>
 </ul>
 
 
 
 
 REQUIREMENTS:
 
 
 
 
 <ul>
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 English: Fluent with a Neutral or American accent (Non-negotiable).
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 Experience: 6+ Months in International BPO / CSR preferred.
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 Shift: Night (6:00 PM &ndash; 2:00 AM).
 </li>
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 Location: Gulistan-e-Johar Block 14 &amp; Gulshan-E-Iqbal Block 13C
 </li>
 </ul>
 
 
 
</div>

MARS Healthcare Network

We are looking for Fresh talent who are able to work as Client Success Executive, serve as a liaison between the support team, physician, and clients to ensure the effectiveness of our reporting process by performing all related tasks and solving issues as they come up during the shift.Roles and Responsibilities:<ul><li>Responsible to manage case routing with respect to priority, modality expertise, physician schedule, and case volume.</li><li>Provide weekly follow up reports to include issues encountered during the shift to facilitate physician and client management to improve overall departmental performance.</li><li>Responsible for answering all incoming calls, email requests and complaints from physicians and clients, in an effective and professional manner in a fast-moving environment.</li><li>Monitor work-lists on designated software to ensure TAT requirements are satisfied through a proactive approach and prompt response.</li><li>Assume complete responsibility for daily work-lists and timely delivery of reports to ensure the quality of deliverables to client satisfaction.</li><li>Perform regular checks on pending tasks including open tickets and complete shift tasks in a timely fashion to ensure smooth shift handover.</li><li>Liaison with the technical team to communicate software issues experienced by the client.</li></ul>Qualification and Skills:<ul><li>Must have at least a Bachelors Degree from a reputable University.</li><li>Must be able to lead a team effectively.</li><li>At least 2 years of Experience in dealing with International Clients.</li><li>Excellent communication skills</li><li>Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Professionalism, Quality Focus.</li><li>Must be able to type and file accurately with precise data entry skills.</li><li>Knowledge of medical terminology is a plus.</li><li>Ability to schedule and register patients rapidly and accurately.</li><li>General knowledge of computers and Microsoft Office software.</li></ul>Benefits:<ul><li>Market competitive salary</li><li>Company sponsored lunch/dinner</li><li>Excellent working environment</li><li>Health Insurance</li><li>Night allowance for onsite permanent employees</li></ul>Job Type: Full-timePay: From Rs80,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>customer : 2 years (Preferred)</li></ul>Work Location: In person

Techologik

We are looking for both fresh and experienced chat based sales agents to join our sales team specialising in international sales.Key Responsibilities:<ul><li>Should have strong communication skills using email and other media platforms like Twitch, Twitter, Reddit, Facebook, and Discord.</li><li>Ability to achieve monthly targets.</li><li>Setting up meetings with potential clients and listening to their wants and concerns are among your responsibilities.</li></ul>Requirements:<ul><li>Fresh candidates are encouraged to apply.</li><li>Qualification: Minimum matriculation.</li><li>Superb Writing Communication Skills.</li></ul>Compensation &amp; Benefits<ul><li>Fresher Salary: Starting from 20k + Handsome Commission</li><li>Basic Salary (based on experience) + Commission + Other Benefits</li></ul>Location<ul><li>Gulistan e Johar, Block 14 , Karachi</li></ul>Working Days: Monday to FridayWorking Hours:<ul><li>Night Shift: 09:00 PM &ndash; 06:00 AM</li></ul>Job Type: Full-timePay: Rs20,000.00 - Rs50,000.00 per monthApplication Question(s):<ul><li>Can you manage your commute to Gulistan-e-Johar?</li><li>Do you have any prior experience in Discord Chat support campaign?</li></ul>Work Location: In person

Chat Support Representatives

Radicaln 

We are looking for an experienced Customer Service Representative to join our dynamic team. As an Amazon Customer Service Representative, you will play a crucial role in ensuring the satisfaction and loyalty of our customers on the Amazon platform.Responsibilities:<ul><li>Provide prompt and professional responses to customer inquiries and messages on Amazon, demonstrating excellent written communication skills.</li><li>Assist customers with a wide range of inquiries, including product information, order status updates, returns, and exchanges, while adhering to Amazon's policies and guidelines.</li><li>Utilize your expertise in navigating Amazon Seller Central and other relevant tools to efficiently address and resolve customer issues and concerns.</li><li>Collaborate closely with our internal teams to ensure accurate order processing and fulfillment, maintaining a seamless shopping experience for Amazon customers.</li><li>Stay updated on Amazon's policies, procedures, and marketplace trends to effectively address customer inquiries and provide informed assistance.</li><li>Proactively identify opportunities to enhance the customer service process on Amazon, providing feedback and suggestions to improve efficiency and customer satisfaction.</li><li>Maintain a deep understanding of our product offerings and promotions to effectively assist Amazon customers with their purchasing decisions.</li><li>Uphold a high standard of service excellence, consistently delivering exceptional support to Amazon customers to foster positive relationships and drive repeat business.</li></ul>Qualifications:<ul><li>Proven experience as a Customer Service Representative specifically within the Amazon ecosystem, with a deep understanding of Amazon Seller Central and customer service best practices.</li><li>Excellent written and verbal communication skills, with a keen attention to detail and the ability to convey information clearly and effectively.</li><li>Strong problem-solving abilities and a customer-centric mindset, with a demonstrated ability to resolve complex issues and ensure customer satisfaction.</li><li>Familiarity with e-commerce platforms and a willingness to adapt and learn about emerging trends and technologies in the e-commerce industry.</li><li>Ability to work independently and collaboratively within a team environment, demonstrating flexibility and adaptability to meet the needs of our fast-paced online business.</li><li>Commitment to providing exceptional service and maintaining a positive attitude, even in high-pressure situations.</li><li>Proactive approach to learning and self-improvement, with a passion for delivering outstanding customer experiences on the Amazon platform.</li><li>Freshers are encouraged to apply.</li></ul>Job Type: Full-timeLocation: Karachi, Shahrah-e-faisalPay: Rs40,000.00 - Rs45,000.00 per monthWork Location: In personJob Type: Full-timePay: From Rs40,000.00 per monthWork Location: In person

Customer Service & Marketplace

Explore 610+ Customer assistance representative in Karachi this April. Find roles across top companies and apply now to boost your career.

610 customer assistance representative jobs In Karachi

customer support representative

Chat Support Representative

Customer Support Representative

Customer Support Representative

Customer Support Representative

Chat Support Representatives

Customer Service & Marketplace