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customer service representative Jobs in Dubai

customer service representative

sales associate

call center representative

account support manager

customer care associate

VR Cleaning Services

<p>Customer Service Representative &ndash; Facility management (UAE Nationals Only)</p><p>We are seeking a proactive and customer-focused Customer Service Representative to join our TM team. This position is open to UAE Nationals only.</p><p>Key Responsibilities:</p><ul><li>Handle incoming calls, WhatsApp messages, and emails from customers</li><li>Schedule and coordinate appointments with operations teams</li><li>Address customer inquiries, complaints, and service requests</li><li>Follow up with clients to ensure satisfaction</li><li>Maintain accurate booking and customer records</li><li>Support daily administrative and coordination tasks</li></ul><p>Requirements:</p><ul><li>UAE National (Emirati) &ndash; mandatory</li><li>Excellent communication skills in Arabic and English</li><li>Strong organizational and multitasking abilities</li><li>Customer-focused attitude</li><li>Experience in customer service is preferred</li></ul><p>Job Type: Full-time</p><p>Work Location: In person</p>

Customer Service Representative(UAE National)

Servtech Technical Services llc

<p><b>Job Summary:</b></p><p>We are seeking a highly motivated and customer-oriented individual to join our team as a <b>Customer Service Representative</b>. In this role, you will be the first point of contact for our customers, assisting them with inquiries, concerns, and support. Your primary responsibility will be to ensure excellent customer experiences and foster long-term customer relationships by delivering exceptional service.</p><p><b>Key Responsibilities:</b></p><ul><li>Answer customer inquiries via phone, email, or chat in a timely and professional manner.</li><li>Provide accurate product/service information, addressing concerns and resolving issues.</li><li>Process orders, returns, and exchanges, ensuring all customer requests are met.</li><li>Manage customer complaints with a positive and solution-oriented approach.</li><li>Maintain a detailed record of customer interactions in the CRM system.</li><li>Offer guidance and support to customers, ensuring they understand the product/service features.</li><li>Escalate unresolved issues to higher management as needed.</li><li>Stay updated on company products, services, and policies to provide the most relevant information to customers.</li><li>Follow up with customers to ensure satisfaction and resolve any lingering issues.</li><li>Meet performance targets in areas such as customer satisfaction, response time, and issue resolution.</li></ul><p><b>Skills and Qualifications:</b></p><ul><li>High school diploma or equivalent; Bachelor's degree preferred.</li><li>Previous experience in customer service or a related field.</li><li>Strong verbal and written communication skills.</li><li>Excellent problem-solving and conflict resolution abilities.</li><li>Ability to manage multiple tasks and work in a fast-paced environment.</li><li>Proficient in using customer service software (CRM), phone systems, and other tools.</li><li>Positive attitude with a passion for helping others.</li><li>Ability to work collaboratively in a team environment.</li></ul><p>Job Type: Full-time</p><p>Pay: AED2,000.00 - AED2,500.00 per month</p><p>Work Location: In person</p>

Customer Service OWN VISA (Only Females)

Manpower Middle East

<div>
 <p>
  We are looking for a dedicated and customer-focused
  <strong>
   Call Center Specialist
  </strong>
  to join our team. The ideal candidate will be responsible for handling high volumes of customer interactions while delivering exceptional service and ensuring a positive customer experience.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   Handle inbound and outbound calls in a professional and timely manner.
  </li>
  <li>
   Respond to customer inquiries, requests, and complaints with accuracy and efficiency.
  </li>
  <li>
   Provide clear and accurate information about products and services.
  </li>
  <li>
   Resolve customer issues and escalate complex cases when necessary.
  </li>
  <li>
   Maintain detailed and accurate records of all customer interactions in the system.
  </li>
  <li>
   Meet individual and team performance targets, including call handling time and customer satisfaction.
  </li>
  <li>
   Follow company policies, procedures, and quality standards at all times.
  </li>
  <li>
   Identify opportunities to improve customer service processes and overall experience.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Requirements:
  </strong>
 </p>
 <ul>
  <li>
   Proven experience in a call center or customer service role.
  </li>
  <li>
   Excellent verbal communication and active listening skills.
  </li>
  <li>
   Strong problem-solving and conflict resolution abilities.
  </li>
  <li>
   Ability to work in a fast-paced, high-volume environment.
  </li>
  <li>
   Basic proficiency in MS Office and CRM systems.
  </li>
  <li>
   Strong organizational skills and attention to detail.
  </li>
  <li>
   Flexibility to work shifts if required.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  This role is ideal for individuals who thrive in a dynamic environment and are passionate about delivering excellent customer service.
 </p>
</div>


Call Center Specialist

Nosrati Marketing Management LLC Dubai

<p><b>Alleen reageren indien u uitstekend Nederlands kunt spreken en schrijven.</b></p><p><b>Perfect Dutch speaking and writing is required for this job.</b></p><p>Job description:</p><p>Is the customer always central to you? Are you stress resistant and flexible? Then read on and maybe you will soon be our new colleague! We are looking for an enthusiastic new colleague for our customer service department. You enjoy working in a dynamic and rapidly changing environment where no day is the same. You are a real team player, which is important because you are going to work together with other colleagues. We are a young, hard-working and close-knit team, which loves fun and where everyone is ready for each other. In this position you are responsible for handling all questions from the customer via telephone, e-mail and social media. For this you are often in contact with your colleagues from other departments to answer questions from the customer as well as possible. Our customer service is open from 8 a.m. to 17 p.m. NL timings. From Monday till Friday.</p><p>In short, you are going to do the following:</p><ul><li>Handling customer questions via telephone, e-mail and social media.</li><li>Administrative processing of customer questions.</li><li>Connect with different colleagues to solve customer questions.</li><li>Keep customer administration system up to date.</li><li>Identify and solve problems / questions with colleagues and with customers immediately.</li></ul><p>Requirements:</p><ul><li>Minimum MBO working and thinking level Experience in a customer-oriented environment</li><li>Excellent command of the Dutch language in speech and writing.</li><li>Due to the dynamic environment you must be able to switch quickly; so you are flexible.</li><li>You are customer-oriented and you can listen well.</li><li>You recognize yourself in these: Customer focus Flexibility | Oral &amp; written communication Listening | Quality orientation.</li><li>Perfect Dutch speaking and writing is required for this job.</li></ul><p>Job Types: Full-time, Permanent</p><p>Language:</p><ul><li>Dutch (Required)</li></ul><p>Work Location: In person</p>

Customer Service Representative Dutch native speakers only

Four K Building Materials

<p>Customer Service Representative (Arabic Speaker- Female)</p><p>Location: Dubai Industrial City (DIC)</p><p>Experience: 1+ year</p><p>Responsibilities:</p><ul><li>Handle B2B customer inquiries from sales representatives and walk-in clients via phone, email, and WhatsApp.</li></ul><p>Process orders and coordinate with the sales team.</p><ul><li>Assist customers with product details and availability.</li><li>Follow up on deliveries and resolve any customer issues.</li><li>Maintain records of customer interactions and transactions.</li><li>Prepare quotations, book sales orders, and ensure inventory availability.</li><li>Follow up on payments as per company policy.</li><li>Register new customers and coordinate contract creation for profile setup.</li><li>Track deliveries and address customer issues promptly.</li></ul><p>نوع الوظيفة: دوام كامل</p><p>موقع العمل: بشكل شخصي</p>

Customer Service Representative (Arabic Speaker) - Female Only

The First Group

<div>Overview:
<div>
Headquartered in Dubai, UAE, The First Group is a dynamic, integrated global property developer with a fast-growing portfolio of upscale hotels, residential properties, F&amp;B brands and real estate asset management services. Since our launch in 2005, we have carved a highly successful niche offering unrivalled property investment opportunities in high-growth markets to clients from more than 70 countries worldwide.</div><div></div><div><br>
We were among the first developers to identify the tremendous potential in providing private investors the opportunity to purchase hotel guestrooms, suites and serviced apartments in our collection of upscale properties located in highly popular locations across Dubai. We back up our success with a list of International Property awards along with strategic partnerships with companies such as Wyndham Hotel group, Millennium Hotels, Emirates Airlines and Jumeirah Hotels and Resorts.</div><div></div><p><br>
To successful candidates, we offer a diverse progressive corporate working environment with clear growth potential along with award winning sales &amp; marketing tools, a state of the art showroom featuring Dubai&rsquo;s only virtual helicopter tour and endorsements from a number of international sporting celebrities.</p>
Job Description:
<h3 class="jobSectionHeader"><b>Job Purpose:</b></h3><div>
To provide exceptional customer support and service by handling client inquiries, resolving issues, and ensuring a positive customer experience. The role may also involve light outbound calling for follow-ups and client engagement.</div><h3 class="jobSectionHeader"><b>
Key Responsibilities:</b></h3><ul><li><div>
Handle inbound and outbound calls in a professional manner.</div></li><li><div>
Respond to customer inquiries via phone, email, or other communication channels.</div></li><li><div>
Resolve customer complaints and escalate issues when necessary.</div></li><li><div>
Provide accurate information regarding services, offers, and company updates.</div></li><li><div>
Maintain detailed and accurate records of interactions in the system.</div></li><li><div>
Coordinate with internal teams to ensure timely resolution of customer requests.</div></li><li><div>
Support customer retention initiatives and contribute to enhancing client satisfaction.</div></li></ul>
Desired Skill &amp; Expertise:
<ul><li><div>
UAE National wit Family Book.</div></li><li><div>
Strong communication skills in English and Arabic.</div></li><li><div>
Previous experience in customer service, call center, or administrative roles is preferred.</div></li><li><div>
Ability to multitask, manage time effectively, and work independently.</div></li><li><div>
Tech-savvy with basic computer and CRM knowledge.</div></li></ul></div>

Customer Care Executive (UAE National - Remote Working)

Penta Consulting

<div>
 <p>
  Penta Consulting is a technology service provider and leading outsourced partner, delivering professional and managed solutions across EMEA. We are seeking a
  <strong>
   Cloud Solution Architect fluent in Arabic
  </strong>
  to join our team in
  <strong>
   Dubai.
  </strong>
  Please see the requirements below.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Deliver technical advisory and implementation guidance for Azure Local and hybrid cloud solutions
  </li>
  <li>
   Lead and facilitate workshops, assessments, and structured engagements
  </li>
  <li>
   Drive customer success by improving infrastructure health, security, and performance
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Relevant MIP / VBD Engagements
  </strong>
 </p>
 <ul>
  <li>
   Azure Local Workshops
  </li>
  <li>
   On-Demand Assessments (Hyper-V, Windows Server)
  </li>
  <li>
   Workshops PLUS &ndash; Azure Arc with Labs
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Required Technical Skills
  </strong>
 </p>
 <p>
  <strong>
   Azure Local &amp; Hybrid Infrastructure (Advanced &ndash; 300/400 Level)
  </strong>
 </p>
 <ul>
  <li>
   Azure Local deployment and configuration
  </li>
  <li>
   Software Defined Networking (SDN)
  </li>
  <li>
   Network ATC
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Windows Server &amp; Virtualization (Advanced)
  </strong>
 </p>
 <ul>
  <li>
   Windows Server (2012 R2 &ndash; 2025)
  </li>
  <li>
   Virtualization platforms: Hyper-V, Azure Stack HCI / Azure Local, VMware
  </li>
  <li>
   System Center Virtual Machine Manager (SCVMM)
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Certifications (Preferred)
  </strong>
 </p>
 <ul>
  <li>
   Microsoft Certified: Windows Server Hybrid Administrator Associate (AZ-800 / AZ-801)
  </li>
  <li>
   Microsoft Certified: Azure Solutions Architect Expert (AZ-305)
  </li>
  <li>
   Microsoft Certified: Azure Administrator Associate (AZ-104)
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Don't miss out on this great opportunity and apply today !
  </strong>
 </p>
 <p>
 </p>
</div>


Cloud Solution Architect

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