customer sales representative Jobs in Lahore

customer sales representative

customer service representative Jobs in Lahore

customer service representative

customer success specialist Jobs in Lahore

customer success specialist

customer support specialist Jobs in Lahore

customer support specialist

sales consultant

customer care consultant

Contour Software

<div>
 
 About Contour
 
 
 
 Contour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.
 
 
 As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.
 
 
 What started as an R&amp;D &amp; Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore &amp; Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!
 
 
 
 The Division
 
 
 
 Dealer Information Systems Corporation (Client) is a leading business management software provider to agricultural, construction, truck refrigeration and lift truck dealers in North America. Founded in 1980, based of Bellingham WA (USA); we are a team of 100+ professionals who help customers with Software, Hardware and Network Management so they don't have to deal with many vendors but just one full-service company.
 
 
 
 Division Profile:
 
 
 
 https://www.discorp.com/
 
 
 
 The Position
 
 
 
 We are seeking Customer Services Consultant, with exceptional communication skills - both verbal and written - to fulfill Level-1 support duties, from the Contour-Lahore office, as part of the North America region Customer Support team serving DIS clients. The hired individuals shall be mainly responsible to manage inbound calls and create tickets in the ticketing system and follow a well-defined step-by-step process.
 
 
 
 Job Responsibilities
 
 
 
 Reporting to the Customer Services Consultant in Lahore, the core responsibilities of this position are:
 
 
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 Act as the first line of communication with clients, thus focusing intently on customer satisfaction and relationship management.
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 Create tickets in our ticketing system following process.
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 Resolve user knowledge-caused issues and other configuration, troubleshooting and software installation issues.
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 Monitor incidents, prioritize and respond as appropriate.
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 Trouble shoot tickets for level 1 support.
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 Customer facing via email and phone with an ability to identify and able to walkthrough trouble shooting steps.
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 Constantly gather product knowledge to enhance support experience and share with team.
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 Ensure ongoing customer satisfaction through timely response and resolution.
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 Complete training sessions, videos, knowledge base, to stay up to date on the latest technologies and methods.
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 Promote and maintain a high quality, professional, service-oriented company image with customers and internal staff.
 
 
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 </ul>
 
 Required Qualification &amp; Skills
 
 
 
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 Bachelor's degree or diploma in IT or a related field.
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 Excellent verbal and written English communication skills.
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 Experience of managing inbound calls (North American region).
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 Strong technical investigation and follow-up skills.
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 Experience with standard business environment software, such as Operating Systems (e.g. Windows), office word processing and spreadsheet software (e.g. Word, Excel).
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 Service Minded. You deliver customer and partner support like you expect to receive it, with excellence.
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 Trained with using support management tools like Service Cloud, Service Now, TeamSupport, Infor, Jira is a plus.
 
 
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 </ul>
 
 Work Timings: Monday to Friday: 5 am &ndash; 5pm Pacific Standard Time (Individual shifts will vary in this window)
 
 
 
 
 Exciting Benefits We Offer
 
 
 
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 Market-leading Salary
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 Medical Coverage &ndash; Self &amp; Dependents
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 Parents Medical Coverage
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 Provident Fund
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 Employee Performance-based bonuses
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 Home Internet Subsidy
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 Conveyance Allowance
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 Profit Sharing Plan [Tenured Employees Only]
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 Life Benefit
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 Child Care Facility
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 Company Provided Lunch/Dinner
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 Professional Development Budget
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 Recreational area for in-house games
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 Sporadic On-shore training opportunities
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 Friendly work environment
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 Leave Encashment
 
 
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 </ul>
 
 
 Disclaimer:
 
 
 
 At Contour, we attribute our success to the unique contributions of our diverse staff. We&rsquo;re committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we&rsquo;ve adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination.
 
 
 
 
 In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.
 
</div>

Customer Services Consultant (L1)

BB Holdings

Customer Care Specialist Location: Lahore (On-site) Job Type: Full-timeWe are looking for a highly motivated and customer-focused Customer Care Specialist to join our growing team. This role is ideal for individuals with 1.5 to 2 years of experience in client services or customer success, especially in UK and USA-based campaigns. However, freshers with excellent communication skills and a strong passion for customer service are also encouraged to apply.As a Customer Care Specialist, you will be the primary point of contact for our clients, responsible for delivering exceptional support, resolving issues efficiently, and ensuring a positive overall customer experience.Key Responsibilities<ul><li>Respond to customer inquiries, concerns, and support requests via phone and email in a timely and professional manner</li><li>Resolve customer complaints and troubleshoot technical issues to ensure high levels of customer satisfaction</li><li>Maintain comprehensive knowledge of our products and services, staying up to date on new features and updates</li><li>Process orders, returns, and exchanges; escalate issues to relevant departments as needed</li><li>Accurately log and track customer interactions using CRM tools for future reference and reporting</li><li>Follow up on unresolved issues to ensure timely resolution and customer satisfaction</li><li>Collaborate with internal departments (e.g., Sales, Product Development, and Marketing) to address client needs and improve service delivery</li><li>Share feedback and insights on recurring issues or customer trends to support process improvements</li><li>Participate in ongoing training to enhance service skills and product knowledge</li></ul>Qualifications<ul><li>Fresh graduates are welcome to apply</li><li>1.5 to 2 years of experience in a customer support or client services role is preferred</li><li>Strong communication skills in both verbal and written English, with a professional and empathetic tone</li><li>Excellent problem-solving abilities and the confidence to manage challenging situations</li><li>Ability to multitask and handle multiple client issues simultaneously</li><li>Comfortable working under pressure and meeting deadlines while maintaining accuracy</li><li>A positive, proactive attitude and a passion for customer success</li><li>Experience in technical troubleshooting or in an international BPO/call center environment is a plus.</li><li>Age Limit: Under 40</li></ul>Why Join Us?<ul><li>Competitive salary and benefits package</li><li>Opportunities for career growth and professional development</li><li>A supportive, collaborative, and dynamic team environment</li><li>A chance to work with a diverse group focused on delivering top-tier customer experiences</li></ul>Perks &amp; Benefits<ul><li>Monday to Friday schedule</li><li>Weekends off</li><li>No rotational shifts or off</li><li>Lunch on the house! (Enjoy delicious Desi, Chinese, Continental, and Fast Food options.)</li></ul>Shift TimingsSummer: 01:00 PM &ndash; 10:00 PMWinter: 02:00 PM &ndash; 11:00 PMNote: This is an on-site role. Remote work is not available for this position.Commute: Applicants must be able to commute to Lahore.Job Type: Full-timePay: Rs70,000.00 - Rs100,000.00 per monthWork Location: In person

Customer Care Specialist

RA Empire

Job Description:We are hiring a professional Customer Care Executive to handle client queries, provide accurate project information, and ensure a smooth customer experience.Key Responsibilities:Respond to customer calls, messages, and queriesMaintain customer records &amp; follow-up schedulesGuide clients about company projectsCoordinate with sales and admin teamsRequirements:Strong communication &amp; interpersonal skillsProblem-solving mindsetProfessional and polite attitudeBasic computer knowledgeWhat We Offer:Competitive salaryFriendly and supportive environmentCareer development opportunitiesJob Type: Full-timeWork Location: In person

Customer Care Executive

AA Web Solutions Pvt Ltd

Are you ready to take on an exciting role with a leading name in the label industry? AA Labels, based in Peterborough, UK, is a renowned supplier of premium labels, catering to diverse customer needs across industries. From plain to printed labels, rolls to sheets, and a wide variety of shapes, sizes, and colors, we deliver tailored, innovative solutions that make us stand out in the market.We&rsquo;re looking for a proactive, customer-focused professional to join our Customer Care team. If you have excellent verbal and written English skills, a passion for delivering exceptional service, and at least two years of experience in a similar role, this could be the perfect opportunity for you! Experience dealing with UK customers would be a bonus.Why Join Us?&#9679; Be part of a fast-paced, customer-driven team that thrives on providing outstanding service.&#9679; Contribute to a growing industry leader with a strong reputation for quality and innovation.&#9679; Grow your career with training, support, and opportunities for progression.Key Responsibilities&#9679; Respond to customer inquiries, quotes, and orders across live chat, phone, and email, ensuring SLA compliance.&#9679; Provide tailored advice and recommendations to meet customer needs and exceed expectations.&#9679; Proactively upsell AA Labels&rsquo; products and services.&#9679; Build strong relationships with customers, ensuring every interaction is followed up in writing.&#9679; Drive sales growth through consultative approaches and quotation conversion.&#9679; Follow up on sample orders and quotations to maximize order conversions.&#9679; Support colleagues and ensure seamless team coverage during absences or peak times.&#9679; Manage and oversee customer complaints, returns, and artwork-related queries to ensure timely resolutions.&#9679; Track and monitor express orders to ensure customer satisfaction.What We&rsquo;re Looking For Knowledge&#9679; Strong mathematical understanding, including geometry and measurements.&#9679; Expertise in customer care and relationship management.&#9679; Consultative sales and quotation conversion techniques.(Knowledge of the label industry is a plus, but don&rsquo;t worry &ndash; we&rsquo;ll provide full training!)Skills&#9679; Exceptional verbal and written English communication.&#9679; Professional telephone presence and outstanding interpersonal skills.&#9679; Strong problem-solving abilities with a keen eye for detail.&#9679; Time management and multitasking in high-pressure situations.&#9679; IT proficiency, particularly in Microsoft Office (PowerPoint, Word, Outlook, Excel).Qualities&#9679; A positive &ldquo;can-do&rdquo; attitude and adaptability in dynamic environments.&#9679; Empathy and customer-focused problem-solving.&#9679; Ownership and accountability for seeing tasks through to completion.&#9679; Quick learner with the ability to apply technical knowledge effectively.Working Hours&#9679; 12:00 pm &ndash; 09:00 pm (Monday &ndash; Friday)&#9679; Adjusted for UK daylight saving hours.What&rsquo;s In It For You?&#9679; Potential to earn performance-related bonusesIf you&rsquo;re passionate about delivering exceptional customer experiences and are ready to take your career to the next level, we&rsquo;d love to hear from you!Apply now and become part of our journey to excellence.Job Type: Full-timeAbility to commute/relocate:<ul><li>Lahore Baghbanpura: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Experience:<ul><li>Customer Support: 2 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Job Type: Full-timePay: Rs70,000.00 - Rs80,000.00 per monthAbility to commute/relocate:<ul><li>Lahore Harbans Pura: Reliably commute or planning to relocate before starting work (Required)</li></ul>Experience:<ul><li>Customer Care in UK/USA Market: 2 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Customer Care Agent

Simple GRP

Job Title: Customer Care Representative Location: Johar Town- Full time on-site Permanent Job Working Hours: Monday to Friday, 2PM &ndash; 10:30PMAbout FleetoFleeto is a fast-growing, customer-centric company providing reliable and innovative transport and logistics solutions. We pride ourselves on delivering exceptional service and fostering a strong connection with our clients through every interaction.Key Responsibilities<ul><li>Manage the credit control function across a portfolio of international clients, primarily in the UK, Canada, and the USA.</li><li>Proactively monitor customer accounts and chase overdue payments via phone, email, and written correspondence.</li><li>Perform credit checks on new and existing clients using approved credit referencing tools.</li><li>Set and review credit limits in accordance with company policy and client risk profiles.</li><li>Resolve billing issues and disputes efficiently to ensure timely collections and maintain positive client relationships.</li><li>Maintain accurate and up-to-date records of communications, payment status, and credit terms.</li><li>Collaborate with internal teams including sales, operations, and legal to support collection efforts.</li><li>Prepare regular reports on aged debt, cash collection performance, and credit risk exposure for management review.</li><li>Recommend accounts for escalation, legal action, or write-off based on company policies.</li></ul>Requirements<ul><li>Minimum 3 years of experience in a credit control or accounts receivable role.</li><li>Previous experience working with clients in the UK, Canada, or the USA is required.</li><li>Excellent written and verbal communication skills in English&mdash;professional and confident communicator.</li><li>Strong understanding of credit risk, invoicing, and collection processes.</li><li>Proficient in MS Excel and accounting software (e.g., QuickBooks, Xero, or similar ERP systems).</li><li>High attention to detail, with strong organizational and time management skills.</li><li>Ability to work independently and handle sensitive client relationships with diplomacy and persistence.</li></ul>What we offer:<ul><li>Market Competitive Salary</li><li>Provident Fund</li><li>Healthcare</li><li>Gym Support</li><li>28 Paid Annual leaves</li><li>Yearly Increments</li></ul>Job Type: Full-timePay: Rs70,000.00 - Rs100,000.00 per monthApplication Question(s):<ul><li>Can you describe your experience with payment collection or handling overdue accounts?</li><li>How do you ensure clear and respectful communication when discussing sensitive financial matters with customers?</li><li>A customer says they already paid, but your system shows otherwise. What steps would you take?</li></ul>Work Location: In person

Customer Care Representative (UK Based Experience Required)

Al Mubroora Travel

Company DescriptionAl Mubroora Travel Group is a renowned provider of Hajj, Umrah, and international travel services. We are dedicated to delivering seamless pilgrimage arrangements, comprehensive global tour packages, and reliable visa assistance, ensuring our clients enjoy stress-free travel. Our mission is to offer high-quality, comfortable, and affordable travel experiences, emphasizing professionalism, integrity, and care. We pride ourselves on our exceptional customer support and commitment to making every journey memorable.Role DescriptionThis is a full-time, on-site Travel Consultant role based in the Karachi Division. In this role, the Travel Consultant will be responsible for providing personalized travel consulting and managing travel arrangements for clients. Key tasks include coordinating reservations, booking transportation and accommodations, offering exceptional customer service, and supporting the planning of both pilgrimage trips and international tours. The consultant will ensure seamless travel experiences by staying updated with travel regulations and offering expert guidance to clients.Qualifications<ul><li>Proficiency in Travel Consulting, including knowledge of travel destinations, itineraries, and options</li><li>Experience in Travel Management and handling Travel Arrangements for clients</li><li>Strong skills in Customer Service and Reservations, ensuring client satisfaction and efficient booking processes</li><li>Attention to detail and excellent organizational skills to manage multiple travel plans</li><li>Familiarity with visa processing and international travel guidelines is a plus</li><li>Effective communication and interpersonal skills</li><li>Proficiency with travel booking systems and tools</li></ul>Job Type: Full-timePay: Rs45,000.00 - Rs100,000.00 per monthExperience:<ul><li>travel Agency: 1 year (Required)</li><li>sales: 1 year (Preferred)</li></ul>Work Location: In person

TRAVEL CONSULTANT

DBS Solutions

Job Type: Full-TimeExperience Required: Freshers and Experienced Dentists (Clear Aligner Experience Preferred)Salary: Competitive, based on experience---------------------------Job Description:We are seeking a dedicated and enthusiastic Dental Consultant to join our team to provide online dental consultations to international patients. The ideal candidate will have a good understanding of orthodontic treatments, especially clear aligners. Fresh dental graduates with strong communication skills and interest in virtual consultations are also encouraged to apply.----------------------------Key Responsibilities:- Conduct virtual dental consultations with foreign patients via video calls- Assess patient dental needs using clinical photos and X-rays- Recommend treatment options with a focus on clear aligner therapy- Communicate clearly and empathetically with patients from diverse backgrounds- Coordinate with internal customer care teams- Educate patients about dental hygiene, treatment expectations, and follow-up care- Maintain accurate patient records and consultation notes-----------------------------------Requirements:- BDS or equivalent degree (valid dental license preferred)- Strong interest in orthodontics and cosmetic dentistry- Prior experience in clear aligners (Invisalign, ClearCorrect, etc.) is highly desirable- Excellent verbal and written communication skills in English- Comfortable working with international clients and in different time zones- Tech-savvy with the ability to use CRM, video consultation tools, and digital platforms- Fresh graduates are welcome to apply if they are confident and have good communication skillsWhat We Offer:- Flexible working hours (morning, afternoon &amp; nightshifts)- Opportunity to work with an international clientele- Training in clear aligner therapy- Career growth in a fast-growing digital dental platformJob Type: Full-timeWork Location: In person

Dental Consultant- E-Consultations (International Patients)

Explore 993+ Customer care consultant in Lahore this December. Find roles across top companies and apply now to boost your career.