telesales executive Jobs in Dubai United Arab Emirates

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customer service

customer care executive

TECHNO POINT TECHNICAL SERVICES LLC

<p><b>Position Summary: </b><br/>The <b>Customer Care Executive </b>The Customer Care Executive is responsible for handling customer inquiries, coordinating maintenance service requests, preparing quotations, and ensuring timely communication and customer satisfaction.</p><p><b>Key Responsibilities:</b></p><ul><li>Handle customer calls, inquiries, and service requests professionally.</li><li>Coordinate with the maintenance team for job scheduling and follow-ups.</li><li>Prepare and send quotations to customers as per company guidelines.</li><li>Record complaints, create work orders, and ensure timely resolution.</li><li>Maintain daily job reports and update customers on work status.</li><li>Provide clear communication to ensure customer satisfaction.</li><li>Support the maintenance team with basic administrative tasks.</li></ul><p><b>Preferred Skills:</b></p><ul><li>Experience in maintenance or facility management is an advantage.</li><li>Ability to prepare quotations accurately.</li><li>Good communication and coordination skills.</li><li>Basic computer knowledge (MS Office, email, CRM).</li></ul><p>INTERESTED CANDIDATE PLEASE SEND YOUR CV TO: 0522770800</p><p>Job Types: Full-time, Permanent</p><p>Pay: AED2,000.00 - AED2,500.00 per month</p>

Customer Care Executive

Noorka

<div><p>Noorka Logistics is seeking a friendly and proactive <b>Customer Care Executive</b> to join our team in <b>Dubai</b>. This role is ideal for someone who excels at communication, enjoys assisting clients, and ensures a seamless customer experience across all touchpoints.</p>
<p><b>
Key Responsibilities:</b></p>
<ul>
<li>Respond promptly and professionally to customer inquiries via phone, email, and in-person.</li>
<li>Provide accurate information about company services, shipment tracking, and delivery schedules.</li>
<li>Handle customer complaints and resolve issues efficiently, escalating when necessary.</li>
<li>Maintain and update customer records and databases accurately.</li>
<li>Coordinate with operations and logistics teams to address customer concerns.</li>
<li>Assist in booking and scheduling shipments or services for clients.</li>
<li>Generate reports on customer interactions, feedback, and service performance.</li>
<li>Support the sales team by providing customer insights and follow-ups.</li>
<li>Ensure a positive customer experience at every point of contact.</li>
</ul>
<p><b>Qualifications:</b></p>
<ul>
<li>Previous experience in customer service, preferably in logistics or transportation.</li>
<li>Strong verbal and written communication skills in English.</li>
<li>Ability to multitask, prioritize, and work under pressure.</li>
<li>Proficiency in MS Office and customer management systems.</li>
<li>Excellent interpersonal and problem-solving skills.</li>
<li>Professional demeanor with a customer-first attitude.</li>
</ul>
<p>Joining Noorka Logistics in <b>Dubai</b> as a <b>Customer Care Executive</b> gives you the opportunity to be the key link between our clients and operations. If you are committed to delivering outstanding service and building strong customer relationships, we encourage you to apply.</p></div>

Trustbend Logistics

<div><p>Trustbend Packers &amp; Movers is seeking a <b>Customer Care Executive</b> to join our dynamic team in <b>Dubai</b>. We are looking for a well-spoken, service-oriented individual who can handle customer inquiries with professionalism and ensure a smooth experience for every client. If you enjoy helping people and can manage communication efficiently, this role is ideal for you.</p>
<p><b>
Key Responsibilities:</b></p>
<ul>
<li>Handle incoming calls, emails, and customer messages promptly and professionally.</li>
<li>Provide accurate information about services, pricing, and delivery schedules.</li>
<li>Assist customers with booking, tracking, and service-related queries.</li>
<li>Follow up with clients to confirm requirements and ensure satisfaction.</li>
<li>Coordinate with the operations and logistics teams to resolve issues quickly.</li>
<li>Maintain customer records, complaints, and service logs.</li>
<li>Support the sales team by generating leads and scheduling service appointments.</li>
<li>Manage customer feedback and escalate concerns when necessary.</li>
<li>Ensure a positive and smooth customer experience at every interaction.</li>
</ul>
<p><b>Qualifications:</b></p>
<ul>
<li>Previous experience in customer service, preferably in logistics or service industries.</li>
<li>Strong communication skills in English; additional languages are an advantage.</li>
<li>Good computer skills (MS Office, CRM tools).</li>
<li>Ability to handle pressure and multitask effectively.</li>
<li>Professional attitude, patience, and problem-solving ability.</li>
<li>Strong interpersonal skills and a customer-first mindset.</li>
</ul>
<p>Becoming a <b>Customer Care Executive</b> at Trustbend Packers &amp; Movers in <b>Dubai</b> offers you the chance to be a valuable link between clients and operations. If you thrive in a customer-focused environment and enjoy ensuring smooth service delivery, we welcome your application.</p></div>

CREDITCARE CREDIT MANAGEMENT LLC

<p><b>Company:</b> CreditCare Credit Management LLC<br/><b>Location:</b> Dubai, UAE<br/><b>Salary:</b> Up to AED 3,000/month<br/><b>Gender:</b> Female Only<br/><b>Employment Type:</b> Full-time<br/><b>Join Date:</b> Immediate</p><p>Job Description:</p><p>We are looking for <b>female candidates</b> to join our team as <b>Customer Care Executives</b>. This role requires <b>strong communication, negotiation, and sales skills</b>. You will act as the liaison between <b>customers and banks</b> to help resolve their <b>bank liabilities</b>, <b>negotiate settlements</b>, and <b>offer debt management solutions</b>.</p><p>Responsibilities:</p><ul><li>Speak with customers to understand their financial situation</li><li>Contact and <b>negotiate with banks</b> on behalf of customers for liability settlements or restructuring</li><li>Prepare and submit financial documentation to banks</li><li>Explain our <b>debt management services</b> to potential clients</li><li><b>Convert leads into sales</b> and onboard clients</li><li>Follow up regularly with clients and banks for status updates</li><li>Maintain records and case status in CRM</li></ul><p>Requirements:</p><ul><li>Female candidate, currently based in UAE</li><li>Strong communication skills (English required; Arabic is a plus)</li><li>Basic understanding of <b>banking products and liabilities</b> (credit cards, loans, etc.)</li><li>Previous experience in <b>customer service, collections, sales</b>, or <b>debt management</b> preferred</li><li>Confident, responsible, and able to work independently</li><li>Ability to handle difficult conversations with professionalism</li></ul><p>What We Offer:</p><ul><li>Salary up to <b>AED 3,000</b></li><li>Commission &amp; incentives based on performance</li><li>Growth opportunities within the company</li><li>Supportive work environment</li><li>Training provided on negotiation and financial restructuring</li></ul><p>Job Types: Full-time, Permanent, Fresher</p><p>Job Types: Full-time, Permanent</p><p>Pay: AED3,000.00 - AED3,500.00 per month</p>

Female Customer Representative Sales

The National Insurance Company – Daman

<div>
 <p>
  <strong>
   Role Purpose
  </strong>
 </p>
 <ul>
  <li>
   Offer superior customer services in key client premises with all core processes and the value added on the spot services like visit visa, individual basic, Thiqa etc.
  </li>
  <li>
   Efficiently monitor TAT for each application/endorsement request/issues handled and submitted to the concerned department
  </li>
  <li>
   Promote, sell and process individual Top-Up policies [Thiqa and Sahtak] end-to-end on spot
  </li>
  <li>
   Coordinate with relevant Daman departments such as Underwriting, Finance, Claims, PRD to ensure efficient daily operations for key client members
  </li>
  <li>
   Prepare business reports and share it on periodic basis with the key clients
  </li>
  <li>
   Collate quarterly feedback and report customer satisfaction results
  </li>
  <li>
   Work on multiple systems, processes and workflows to accomplish business needs
  </li>
  <li>
   Enrol, endorse or renew members end to end by verifying multiple required documents, and take appropriate decisions day-to-day on members&rsquo; eligibility, fines calculation, coverage period, etc.
  </li>
  <li>
   Register and process application, issue policy, create members and generate invoices and export information to produce deliverables like cards, certificate, statements etc.
  </li>
  <li>
   Ensure quality and compliance standards as per the regulatory guidelines defined for various types of business scenarios such as Individual basic, Small investors, Aounak, Domestic helpers sponsored by UAE nationals/expats, Employer-employee relationship, MOL list, WPS for salary proofs, corporate groups and brokers etc.
  </li>
  <li>
   Meet and exceed daily, weekly, monthly productivity and TAT targets, monthly quality targets, attend and complete monthly quiz with good score
  </li>
  <li>
   Understand and apply checklists and guidelines provided to achieve quality targets in daily activities. Rectify data and process gaps observed and curb repeated errors
  </li>
  <li>
   Receive and respond to phone/emails from customers/brokers on time within TAT and ensure quality communication to internal and external customers
  </li>
  <li>
   Handle customer queries by providing accurate, valid and complete information by using the right methods and tools and follow up until the issue is resolved
  </li>
  <li>
   Register customer complaints, find solution or escalate to the respective units and follow up until resolved and ensure TAT
  </li>
 </ul>
 <p>
  <strong>
   Key Requirements and Qualifications
  </strong>
 </p>
 <ul>
  <li>
   Any English language certification is a plus
  </li>
  <li>
   UAE Driving license is a plus
  </li>
  <li>
   Bachelor&rsquo;s degree in any field
  </li>
 </ul>
 <p>
 </p>
</div>


Coordinator, Key Client Services  ( UAEN) in Dubai

Concentrix

<div><div><div><p><b>Operations
</b></p></div><div><div><div><b>Location</b></div>
<div>Dubai, United Arab Emirates
</div></div><div><div><b>Language</b></div>
<div>English
</div></div></div><div></div><div><div>
</div><h2 class="jobSectionHeader"><b>Summary</b></h2>
This position is accountable to provide the highest standards of customer service through the provision of a telephone services to existing and potential customers.<h2 class="jobSectionHeader"><b>
Description</b></h2><h2 class="jobSectionHeader"><b>
Essential Functions/Core </b><b>Responsibilities</b></h2><ul><li>Receive in-bound calls from customers, prospects and non-customers while maintaining established standards for number of calls, pick-up time, duration of call and quality of call.</li><li>Provide high quality customer service by answering customer enquiries efficiently and politely with correct and complete information and redirect them where appropriate</li><li>Identify and maximize selling and cross-selling opportunities.</li><li>Identify customer problems and offer appropriate solutions.</li><li>Continuous learning to keep up-to-date with changes and developments to products, services, and procedures.</li><li>Participate in Outbound calling programs and other projects and activities when required.</li><li>Handling projects and tasks whenever required and asked by the management.</li><li>Perform customer transactions accurately and in an efficient manner.</li></ul><p><b>
Required Education, Skills and Qualifications</b></p><ul><li>Min. 1 year call center / customer service experience preferably within real estate sector.</li><li>Good communication and interpersonal skills.</li><li>Competent use of PC, must be good at MS Excel formulas.</li><li>Graduate preferred in any stream and above. A combination of education and experience may be substituted and/or considered in lieu of the bachelor&rsquo;s degree.</li><li>Cheerful personality, always with a smile.</li><li>Empathetic, patient and courteous in approach.</li><li>Pleasant telephone etiquette and someone who loves to speak over the phone.</li><li>Presentable with a positive, proactive and professional approach.</li><li>Tolerance for repetitive work in a fast-paced, high production work environment.</li><li>Results driven, enthusiastic, attention to detail and dependable - someone who is eagerly looking to learn the tricks of the trade for their future.</li><li>Open to work in rotational shifts, as per department requirements and be ready to be molded for a suitable role internally, as time progresses.</li></ul><p></p><p><b><br>
Disclaimer</b><b>
</b></p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.</p><p>
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.</p></div></div></div><p></p>

Customer Service Advisor - Real Estate

First Abu Dhabi Bank (FAB)

<p>Join the UAE's largest bank and one of the world's largest and safest financial institutions. Our focus is to create value for our employees, customers, shareholders, and communities to grow through differentiation, agility, and innovation. We are looking for top talent and your success is our success. Accelerate your growth as you help us reach our goals and advance your career. Be ready to make your mark at a top company, in an exciting & dynamic industry.</p> Job Description <p><strong>JOB PURPOSE:</strong></p><p>To serve customers by providing product and service information; resolving product and service issues while maintaining immaculate quality standards. To ensure the financial and reputational integrity of the organization by providing end-to-end solutions for a better customer service experience. This role requires a strong team spirit, motivation, and a friendly environment with all customers and colleagues.</p> Specific Job Accountability <ol><li>Provide excellent customer service by attending to incoming calls within the quality guidelines.</li><li>Handle and resolve customer complaints to customer satisfaction within defined authority limits and escalate as per process.</li><li>Recommend potential products or services to management by collecting customer information and analyzing customer needs.</li><li>Ensure the quality of inbound/outbound calls by achieving set targets in terms of service standards and customer satisfaction scores.</li><li>Contribute to the business by generating new prospects/leads and upselling all types of FAB products.</li><li>Maintain customer records by updating customer history through service requests/complaints and notes.</li><li>Maintain the confidentiality of the bank's customers and data.</li><li>Ensure the business meets its obligations under the Bank's Policies and Standards and local laws/regulations.</li><li>Attend to special tasks assigned by team leaders and managers.</li><li>Demonstrate flexibility in adhering to planned/scheduled shifts and on-call/unplanned shifts due to the floor situation for achieving all defined service level and abandoned rates.</li><li>Ensure self-punctuality, adherence to policies & procedures, and discipline within the Centre.</li></ol>

Call Center Executive (Emiratized role)

Explore 4720+ Customer care executive in Dubai United Arab Emirates this December. Find roles across top companies and apply now to boost your career.

4720 customer care executive jobs IN Dubai United Arab Emirates

Customer Care Executive

Customer Care Executive

Customer Care Executive

Female Customer Representative Sales

Coordinator, Key Client Services ( UAEN) in Dubai

Customer Service Advisor - Real Estate

Call Center Executive (Emiratized role)