customer care executive

Kazamer

<div><ul><li>Full Time</li>
<li>Dubai</li> 
</ul><div><div><div><div><div>Kazamer Tax Consultant is looking for a friendly and customer-focused Customer Care Executive to join its team in Dubai. This role is ideal for individuals who enjoy interacting with clients, providing accurate information, and ensuring a positive service experience while supporting the company&rsquo;s professional consultancy services.

Key Responsibilities:
<ul>
<li>Handle client inquiries through phone calls, emails, and in-person interactions.</li>
<li>Provide clear information about services, processes, and documentation requirements.</li>
<li>Resolve customer concerns and complaints in a timely and professional manner.</li>
<li>Maintain accurate records of client interactions and follow-ups.</li>
<li>Coordinate with internal departments to ensure smooth service delivery.</li>
<li>Assist in scheduling appointments and managing client requests.</li>
<li>Ensure high levels of customer satisfaction and service quality.</li>
</ul>
Qualifications:
<ul>
<li>Bachelor&rsquo;s degree or relevant diploma preferred.</li>
<li>Previous experience in customer service or a similar role is an advantage.</li>
<li>Strong communication and interpersonal skills.</li>
<li>Ability to handle multiple tasks and work under pressure.</li>
<li>Proficiency in MS Office and basic computer applications.</li>
</ul>
The Customer Care Executive position at Kazamer Tax Consultant in Dubai offers an excellent opportunity to work in a professional environment focused on client satisfaction and service excellence. This role is well suited for individuals who are proactive, courteous, and committed to delivering a high standard of customer support.</div></div></div></div></div></div>

Customer Care Executive

GOLDENPOINT ADVERTISING

We are looking for a female Customer Care Executive &ndash; Intern to support our customer communication and coordination activities.This role is ideal for a professional graduate or fresh graduate who wants hands-on experience in customer handling, business communication, and client coordination.Responsibilities<ul><li>Handle customer calls and follow-ups professionally</li><li>Respond to customer enquiries and service-related questions</li><li>Maintain customer records and follow-up status</li><li>Coordinate with internal sales and operations teams</li><li>Ensure a positive customer experience</li></ul>Requirements<ul><li>Female candidate preferred</li><li>Graduate / Final-year student / Fresh graduate</li><li>Good communication skills in English</li><li>Hindi / Malayalam / Arabic is an advantage</li><li>Basic computer knowledge (Excel, Email, WhatsApp)</li><li>Polite, patient, and customer-focused attitude</li></ul>Benefits<ul><li>Paid Internship</li><li>Training and real business exposure</li><li>Internship Certificate</li><li>Opportunity for full-time employment based on performance</li><li>Friendly and professional work environment</li></ul>Job Type: Internship Contract length: 6 monthsPay: AED1,500.00 - AED2,000.00 per month

Customer Care Executive – Intern (Female)

Mansoor Ahli Group

Job Title: Customer Service Executive (Male only)Job Summary:highly motivated and customer-focused Customer Service Executive to join our team. The successful candidate will be responsible for handling customer inquiries, resolving complaints, and driving sales growth through excellent customer service.Key Responsibilities:1. Customer Service:- Handle customer calls and respond to inquiries in a timely and professional manner- Resolve customer complaints and issues efficiently- Follow up with customers to ensure satisfaction and build strong relationships2. Sales:- Identify sales opportunities and upsell/cross-sell products/services to customers- Meet sales targets and contribute to revenue growth- Update sales records and track customer interactions3. Administrative Tasks:- Update customer records and sales data in the system- Identify and report any pending issues or concerns- Organize visits according to sales or complaint schedules4. Reporting:- Provide regular reports on customer interactions, sales performance, and pending issuesLocation: https://maps.app.goo.gl/YyXaRzEZyGfMy3Gn8Salary will discuss during the interview according to the experinceShare your CV with Hr Manager Mr Hany +971589396080Job Type: Full-timeJob Type: Full-time

Sales Executive

Confidential

Job Title: Customer Support Executive (Dubai)&nbsp;<ul><li>Location: Dubai</li><li>Salary: AED 1,800 – 2,000 per month (maximum) + Attractive Incentives</li><li>Languages Required: Telugu, Kannada, and Hindi</li><li>Employment Type: Full-time</li><li>Shift: Day Shift</li><li>Weekly Off: Rotational Week Off</li></ul>&nbsp;Key Responsibilities:&nbsp;<ul><li>Drive sales by encouraging users to register accounts and actively participate on the platform through chat and inbound/outbound calls.</li><li>Promote platform features, offers, bonuses, and benefits to maximize user engagement.</li><li>Assist users with account registration, deposits, withdrawals, and transaction-related queries.</li><li>Achieve daily, weekly, and monthly sales targets (primary and secondary).</li><li>Maintain accurate records of leads, conversions, and user activity.</li><li>Use Excel for data tracking, sales reporting, and performance analysis.</li><li>Deliver persuasive, professional, and empathetic communication to ensure customer satisfaction and retention.</li></ul>&nbsp;Requirements:&nbsp;<ul><li>Prior telesales experience preferred (experience in gaming or fintech domains will be an added advantage).</li><li>Fluency in Telugu, Kannada, and Hindi is mandatory.</li><li>Basic proficiency in MS Excel (data entry and basic formulas).</li><li>Strong sales orientation with the ability to handle objections and close deals effectively.</li><li>Immediate joiners will be preferred.</li></ul>

Customer Support Executive (Telugu)

WADI AL SAHAB FOR MANAGEMENT AND CONSULTANCIES CO.

<div>
 Primary title: Customer Service Representative (On-site, UAE)
 
 
 
 About The Opportunity
 
 
 
 Operating in the Management Consulting and Business Process Outsourcing (BPO) sector, this on-site role supports client-facing customer service and operational delivery across the UAE. The team focuses on high-quality order management, SLA-driven issue resolution, and day-to-day customer engagement for enterprise and SME clients.
 
 
 Role &amp; Responsibilities
 
 
 <ul>
 <li>
 Act as the first point of contact for customers via phone, email, live chat and in-person&mdash;log, triage and resolve inquiries promptly.
 </li>
 <li>
 Investigate and resolve order, billing, product and service requests within defined SLA; escalate complex issues to relevant teams.
 </li>
 <li>
 Use CRM and ticketing tools to create, update and close tickets; maintain accurate customer records and follow-up tasks.
 </li>
 <li>
 Coordinate cross-functionally with logistics, operations and technical teams to drive timely resolutions and customer satisfaction.
 </li>
 <li>
 Contribute to and update the knowledge base with recurring issues, resolutions and process improvements.
 </li>
 <li>
 Meet daily/weekly KPIs (SLA adherence, first-contact resolution, CSAT) and support continuous quality improvement and audit reviews.
 
 
 </li>
 </ul>
 
 Skills &amp; Qualifications
 
 
 
 
 Must-Have
 
 
 
 <ul>
 <li>
 Proven experience using CRM/ticketing platforms (Salesforce Service Cloud, Zendesk or equivalent)
 </li>
 <li>
 Experience with contact centre telephony platforms (Genesys Cloud, Avaya or equivalent)
 </li>
 <li>
 Strong proficiency in Microsoft Excel for reporting and data lookup
 </li>
 <li>
 Bilingual: fluent spoken Arabic and English for UAE customer base
 </li>
 <li>
 Customer-focused troubleshooting and ticket management skills
 
 
 </li>
 </ul>
 
 Preferred
 
 
 
 <ul>
 <li>
 Familiarity with ERP/order management systems (SAP, Oracle or similar)
 </li>
 <li>
 Exposure to contact centre quality frameworks (KPI monitoring, QA scorecards)
 
 
 </li>
 </ul>
 
 Additional Qualifications
 
 
 
 High-school diploma or equivalent required; diploma/college certification in business or customer service is a plus. Prior on-site customer service or call centre experience in the UAE or GCC market is highly desirable.
 
 
 Benefits &amp; Culture Highlights
 
 
 <ul>
 <li>
 Competitive UAE on-site compensation with performance-linked incentives
 </li>
 <li>
 Structured in-house training, clear career progression and cross-functional exposure
 </li>
 <li>
 Collaborative, client-focused culture with emphasis on service excellence and operational discipline
 
 
 </li>
 </ul>
 
 Apply if you are an operationally disciplined, bilingual customer-service professional who thrives in a fast-paced, SLA-driven on-site environment in the UAE.
 
 
 
 Skills: zendesk,microsoft excel,avaya
</div>

Customer Service Representative

Delight International facilities management LLC-OPC

Key Responsibilities<ul><li>Handle inbound and outbound calls, WhatsApp inquiries, and emails from customers.</li><li>Provide accurate service information, pricing, and recommendations based on customer pest issues.</li><li>Schedule, modify, and confirm pest control service appointments.</li><li>Resolve customer complaints professionally and escalate cases when needed.</li><li>Coordinate with field technicians to ensure timely delivery of services.</li><li>Update daily schedules and monitor route planning for service teams.</li><li>Ensure service reports, invoices, and related documents are shared with customers on time.</li><li>Maintain customer records in CRM software.</li><li>Prepare daily/weekly service and call reports.</li><li>Assist in follow-ups for contract renewals and unpaid invoices.</li><li>Upsell and cross-sell services when appropriate.</li><li>Support customer retention activities, including feedback collection.</li></ul>Skills &amp; Qualifications<ul><li>Minimum 1&ndash;3 years of experience in customer service (experience in pest control or FM sector is an advantage).</li><li>Excellent communication skills in English ( Hindi is a plus).</li><li>Proficiency in CRM systems and MS Office tools.</li><li>Ability to multitask, prioritize, and remain calm under pressure.</li><li>Strong problem-solving and customer-handling skills.</li></ul>Job Type: Full-time

Operations Coordinator - Pest control

First Abu Dhabi Bank (FAB)

Join the UAE's largest bank and one of the world's largest and safest financial institutions. Our focus is to create value for our employees, customers, shareholders, and communities to grow through differentiation, agility, and innovation. We are looking for top talent and your success is our success. Accelerate your growth as you help us reach our goals and advance your career. Be ready to make your mark at a top company, in an exciting & dynamic industry. Job Description JOB PURPOSE:To serve customers by providing product and service information; resolving product and service issues while maintaining immaculate quality standards. To ensure the financial and reputational integrity of the organization by providing end-to-end solutions for a better customer service experience. This role requires a strong team spirit, motivation, and a friendly environment with all customers and colleagues. Specific Job Accountability <ol><li>Provide excellent customer service by attending to incoming calls within the quality guidelines.</li><li>Handle and resolve customer complaints to customer satisfaction within defined authority limits and escalate as per process.</li><li>Recommend potential products or services to management by collecting customer information and analyzing customer needs.</li><li>Ensure the quality of inbound/outbound calls by achieving set targets in terms of service standards and customer satisfaction scores.</li><li>Contribute to the business by generating new prospects/leads and upselling all types of FAB products.</li><li>Maintain customer records by updating customer history through service requests/complaints and notes.</li><li>Maintain the confidentiality of the bank's customers and data.</li><li>Ensure the business meets its obligations under the Bank's Policies and Standards and local laws/regulations.</li><li>Attend to special tasks assigned by team leaders and managers.</li><li>Demonstrate flexibility in adhering to planned/scheduled shifts and on-call/unplanned shifts due to the floor situation for achieving all defined service level and abandoned rates.</li><li>Ensure self-punctuality, adherence to policies & procedures, and discipline within the Centre.</li></ol>

Call Center Executive (Emiratized role)

Explore 3102+ Customer care executive in Dubai United Arab Emirates this January. Find roles across top companies and apply now to boost your career.