accounts executive

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tele marketing executive

data entry executive

customer care executive

BUILDING DOCTOR

Company OverviewBuilding Doctor is a leading construction chemical company dedicated to providing innovative solutions for the construction industry. With a commitment to quality, sustainability, and excellence, we specialize in developing and manufacturing cutting-edge construction chemicals that enhance the durability, strength, and performance of structures. As we continue to grow, we are seeking a skilled and motivated Civil Engineer to join our dynamic team.Position: Customer care executiveLocation: MayiladuthuraiPosition OverviewAs a Customer Care Executive, you will be the first point of contact for our customers, handling inbound inquiries via phone, email, chat, or social media. You will be responsible for addressing customer issues, resolving complaints, providing product/service information, and ensuring customer satisfaction. The ideal candidate will have excellent communication skills, a passion for helping others, and the ability to handle challenging situations with professionalism and empathy.Key Responsibilities- Respond promptly to customer inquiries via phone, email, chat, or social media, providing accurate and helpful information.- Listen attentively to customer concerns, complaints, and feedback, empathizing with their perspective and demonstrating a genuine desire to resolve their issues.- Identify and assess customer needs, recommending appropriate solutions, products, or services to meet their requirements.- Handle customer complaints and escalations effectively, taking ownership of the issue and working towards a resolution in a timely manner.- Coordinate with internal teams, including sales, technical support, and operations, to address customer issues and ensure timely resolution.- Maintain detailed records of customer interactions, transactions, inquiries, and complaints in CRM system, ensuring accurate documentation and follow-up.- Follow company policies and procedures for customer care and service delivery, adhering to quality standards and service level agreements.- Stay informed about company products, services, promotions, and policies to provide accurate and up-to-date information to customers.- Continuously seek opportunities to improve customer satisfaction and service delivery processes, providing feedback and suggestions for improvement.Qualifications- High school diploma or equivalent; bachelor's degree preferred.- Proven experience in customer service, call center, or related field.- Excellent communication skills, both verbal and written, with the ability to communicate effectively with diverse customers and team members.- Strong problem-solving and decision-making abilities, with a focus on finding solutions and achieving customer satisfaction.- Empathetic and patient demeanor, with the ability to remain calm and composed under pressure.- Ability to multitask and prioritize tasks in a fast-paced environment, while maintaining attention to detail and accuracy.- Proficiency in computer applications and CRM systems, with the ability to learn new software and technology platforms quickly.- Flexibility to work shifts, including evenings, weekends, and holidays, as needed.- Previous experience in a customer care or call center environment preferred.Benefits- Competitive salary- Health, dental, and vision insurance- Training and professional development opportunities- Opportunities for career growth and advancement within the companyJob Type: Full-timePay: ₹25,000.00 - ₹35,000.00 per monthBenefits:<ul><li>Health insurance</li><li>Provident Fund</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Sales: 1 year (Preferred)</li><li>total work: 1 year (Preferred)</li><li>Marketing: 1 year (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li></ul>Work Location: In person

Customer Care Executive

The Prafazos Company

Job Summary:The Customer Support Executive will be responsible for delivering a smooth and exceptional shopping experience to customers by responding to queries, resolving issues, and coordinating with internal teams. The role demands strong communication skills, familiarity with online shopping processes, and the ability to handle both pre- and post-order support. Total Years Experience: 1 to 2 Years Notice period: Immediate to 30DaysJob Description:Customer Interaction<ul><li>Handle customer inquiries through phone, email, chat, WhatsApp, and social media.</li><li>Assist customers with order placement, product details, delivery timelines, returns, and refunds.</li><li>Guide customers through website/app navigation, payment issues, and account-related queries.</li></ul>Issue Resolution<ul><li>Resolve order-related concerns such as delayed delivery, damaged/incorrect items, missing products, or payment failures.</li><li>Coordinate with logistics, warehouse, seller support, and operations teams for timely issue resolution.</li><li>Escalate critical or unresolved cases to the senior support team or team lead.</li></ul>Operations &amp; Documentation<ul><li>Maintain accurate records of customer interactions</li><li>Track open cases to ensure quick and satisfactory closure.</li><li>Update FAQs and contribute to knowledge-base improvements.</li></ul>Customer Satisfaction<ul><li>Ensure high customer satisfaction scores by delivering empathetic, accurate, and solution-oriented responses.</li><li>Follow SOPs to maintain quality and consistency of service.</li><li>Identify recurring issues and share insights for improving processes, product listings, or customer experience.</li></ul>Required Skills &amp; Qualifications:Excellent written and verbal communication skills. Hindi Preferable Customer-first mind-set.Empathy and patience.Strong problem-solving abilities and customer-handling skills.Basic understanding of e-commerce order flow, payments, and logistics.Bachelor&rsquo;s degree in any field.Job Types: Full-time, PermanentPay: ₹20,000.00 - ₹23,000.00 per monthBenefits:<ul><li>Leave encashment</li></ul>Work Location: In person

ethics group of companies

Company: Ethics Group Location:Ethics Innovation Pvt Ltd. - Sugal logistic Park. Opposite GITM college, Tauru road, Bilaspur, Gurgaon, Haryana.Salary: 12k inhand + lunch + pf + esiDesignation: Assistant Customer Care ExecutiveResponsibilities:<ul><li>Handle retailer/customer queries related to orders through email.</li><li>Share order status and basic information with customers.</li><li>Coordinate with internal teams (warehouse, logistics, accounts) for issue resolution.</li><li>Assist in routing and follow-up of customer payments with the accounts team.</li><li>Maintain simple records of customer queries and order details.</li><li>Use MS Excel, MS Word, and email for daily operational work.</li></ul>Eligibility &amp; Skills:<ul><li>Experience: 0 to 1 year (Freshers can apply).</li><li>Basic knowledge of MS Excel is mandatory.</li></ul>Mobile: 7984819502mail: ishankumar.vankar@ethicsgroup.inJob Types: Full-time, Permanent, FresherPay: From ₹12,000.00 per monthBenefits:<ul><li>Food provided</li><li>Provident Fund</li></ul>Work Location: In person

Assistant Customer Care Executive

ANNY Lifestyle

Job descriptionWe're Hiring: Customer Care Executive II Female Preferred onlyLocation: Gurugram |Experience: 1-3 Years |Industry: Fashion &amp; LifestyleAbout ANNY: ANNY is a modern, fashion-forward brand redefining luxury in India. Were disrupting the market with globally inspired, premium-quality collections that are both trendy and affordable filling the massive gap between low-quality products and overpriced designer wear. From everyday essentials to statement outfits, were the go-to destination for women who dress to express themselves.Role: We are looking for a Customer Care Executive to be the voice of ANNY and deliver an exceptional customer experience at every touchpoint. This role requires strong communication skills, empathy, and a problem-solving mindset to handle queries, resolve complaints, and ensure a smooth post-purchase journey for our customers.What You'll do:<ul><li>Respond promptly to customer queries via email, WhatsApp, calls, and social media DMs.</li><li>Manage order tracking, returns, exchanges, and refund processes in line with company policies.</li><li>Provide accurate product and order information to assist customers in making purchase decisions.</li><li>Record and escalate unresolved issues to the concerned departments for timely resolution.</li><li>Coordinate with logistics partners to ensure on-time deliveries and returns.</li><li>Share customer insights and feedback with the team to improve processes and product experience.</li></ul>Who You Are:<ul><li>Female candidate with 1 - 3 years' experience in customer service, preferably in e-commerce or fashion retail.</li><li>Excellent verbal and written communication skills in English &amp; Hindi.</li><li>Strong problem-solving ability with a customer-first approach.</li><li>Familiarity with CRM tools, order management systems, and MS Excel/Google Sheets.</li><li>Patient, empathetic, and able to handle challenging situations calmly.</li><li>Ability to thrive in a fast-paced, creative environment.</li></ul>Job Types: Full-time, PermanentPay: Up to ₹35,000.00 per monthBenefits:<ul><li>Provident Fund</li><li>Work from home</li></ul>Work Location: In person

Customer Care Executive (CCE)

Om jewels

Job SummaryWe are seeking a Customer Support Executive / Telecaller to manage communication with USA-based jewelry retailers, wholesalers, and buyers. The ideal candidate will handle inquiries related to diamonds, orders, pricing, availability, and after-sales support, ensuring an exceptional customer experience.Key Responsibilities<ul><li>Handle customer inquiries via email, WhatsApp, live chat, and calls during USA business hours</li><li>Coordinate with sales, operations, and logistics teams for order processing and updates</li><li>Maintain accurate CRM records and client communication logs</li><li>Resolve customer concerns professionally while maintaining brand reputation</li><li>Follow up on quotes, confirmations, deliveries, and after-sales support</li><li>Support repeat business by building long-term client relationships</li></ul>Required Skills &amp; Qualifications<ul><li>Graduate or equivalent (Jewelry / Gemology background is a plus)</li><li>1 year to 5 years of experience in customer support, sales coordination, or B2B support</li><li>Excellent written and spoken English (USA client communication)</li><li>Basic knowledge of diamonds (4Cs), jewelry terms, and certifications preferred</li><li>Comfortable working evening / night shifts</li><li>Proficiency in email handling, WhatsApp Business, CRM tools, and MS Office</li></ul>Preferred Candidate Profile<ul><li>Prior exposure to international clients </li><li>Strong problem-solving and communication skills</li><li>Professional, polite, and customer-focused attitude</li></ul>Job Type: Full-timePay: ₹15,000.00 - ₹30,000.00 per monthBenefits:<ul><li>Leave encashment</li></ul>Work Location: In person

CADD Centre Training services

Job Description for Customer Service Executive /Sales ManagerAs a Sr. Academic Consultant/Sales Manager, you will play a dual role in driving sales and providing expert academic counseling. Your responsibilities will involve managing a sales team, developing strategies to achieve sales targets, and offering customized academic advice to students. You will bridge the gap between the institution's goals and students' academic needs.Responsibilities<ul><li>Handle the customers &amp; provide details</li><li>Provide personalized academic counseling to prospective enquires</li><li>Oversee client relations and ensure excellent customer service.</li><li>Conduct sales presentations and informative sessions for prospective students and parents.</li><li>Ensure compliance with company policies and educational standards.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree in Business, Education, or a related field.</li><li>Minimum of 0-5 years of experience in sales and academic counseling.</li><li>Proven track record of meeting deadlines.</li><li>Strong leadership and team management skills.</li><li>Excellent verbal and written communication skills.</li><li>Ability to analyze market trends and develop effective sales strategies.</li><li>Strong interpersonal skills with the ability to build rapport with students and parents.</li></ul>Job Types: Full-time, Permanent, FresherBenefits:<ul><li>Cell phone reimbursement/Quarterly Bonus</li></ul>Work Location: In personJob Type: Full-timePay: ₹30,000.00 - ₹35,000.00 per monthBenefits:<ul><li>Cell phone reimbursement</li></ul>Work Location: In person

Equinox Consulting Pvt Ltd

About Agile:Agile Enterprise Solutions Inc. (AES), established in 2005, with 20 years of expertise. Headquartered in the U.S. with offices in WY, IL, and TX. 650+ employees and contractors serving leading clients nationwide. Expert staffing across IT, Pharma, Finance, Healthcare, Engineering, Manufacturing, and Logistics. Offering both contractual and permanent workforce solutions. Delivering top talent for mission-critical roles, fueling growth and success.You can visit their site directly here for details: http://www.agilees.comJob Title: Talent Acquisition Executive (TAE) _ / _Customer support executiveLocation: Malakpet, HyderabadShift Timing: 7:00 PM IST &ndash; 4:30 AM ISTWorking Days: Monday to Friday (Work from Office)Salary: D.O.E + INCJOB RESPONSIBILITIES: As a TAE in a US IT staffing firm, you are primarily responsible for driving company growth by acquiring new clients and expanding the firm&rsquo;s footprint in the US IT staffing market.Identifying and Pursuing New Business Opportunities: Actively research, identify, and develop new client accounts for IT staffing services in the US market through direct outreach, networking, cold calling, email campaigns.JOB REQUIREMENTS:<ul><li>1-5 years of International Sales experience in Credit Card sales/Ar Caller / Internet plan sales / Mobile plans sales/ Holiday Package sales/ IT sales in US/UK/Canada etc.</li><li>Excellent verbal and written communication skills</li><li>Ability to build strong client relationships</li><li>Self-motivated and goal-oriented</li><li>Any bachelor&rsquo;s degree</li><li>Proficiency in MS office</li><li>Candidate should be in 10-12 kms radios from office of ready for relocation</li></ul>Thanks &amp; Regards,Santhoshi KaleruSenior HR ExecutiveAgile Enterprise Solutions IncEmail: santhoshi_kaleru@agilees.com Website: www.agilees.comJob Types: Full-time, PermanentPay: ₹18,000.00 - ₹27,000.00 per monthWork Location: In person

Explore 5996+ Customer care executive in India this January. Find roles across top companies and apply now to boost your career.

5996 customer care executive jobs IN India

Customer Care Executive

Customer Care Executive

Assistant Customer Care Executive

Customer Care Executive (CCE)

Customer Care Executive

Customer Care Executive

Customer Care Executive