accounts executive

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customer support engineer

customer care executive

Partywitty

Job Title: Customer Care Executive Location: Kaushambi, Ghaziabad Department: Customer Support / OperationsWe are looking for a Customer Care Executive to join our team and deliver exceptional service to our customers. You will be responsible for handling customer queries, resolving issues efficiently, and ensuring a seamless customer experience across all touchpoints.The ideal candidate is empathetic, solution-oriented, and passionate about maintaining strong customer relationships.Key Responsibilities:<ul><li>Handle incoming customer calls, emails, and chats promptly and professionally.</li><li>Resolve product or service-related inquiries, complaints, and requests efficiently.</li><li>Maintain accurate records of customer interactions and follow-ups in CRM systems.</li><li>Provide detailed information about products, services, and company policies.</li><li>Coordinate with internal teams (sales, technical support, logistics, etc.) to resolve complex cases.</li><li>Ensure customer satisfaction through timely communication and problem-solving.</li><li>Meet performance targets such as response time, resolution rate, and customer satisfaction score.</li><li>Collect feedback from customers and share insights with the management team.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in any discipline.</li><li>Excellent verbal and written communication skills in English (knowledge of regional languages is a plus).</li><li>Strong problem-solving abilities and attention to detail.</li><li>Proficiency in MS Office and CRM software.</li><li>Positive attitude, patience, and empathy while handling customer concerns.</li></ul>Preferred Skills:<ul><li>Experience in hospitality, e-commerce, or service-based industries.</li><li>Ability to multitask and work under pressure in a fast-paced environment.</li><li>Team player with a customer-first mindset.</li></ul>Benefits:<ul><li>Competitive salary and performance-based incentives.</li><li>Opportunities for career growth and training.</li><li>Supportive and collaborative work environment.</li></ul>Job Types: Full-time, Permanent, FresherPay: &#8377;8,000.00 - &#8377;12,000.00 per monthWork Location: In person

Customer Care Executive

ANNY Lifestyle

We're Hiring: Customer Care Executive II Female Preferred onlyLocation: Gurugram |Experience: 1-3 Years |Industry: Fashion &amp; LifestyleAbout ANNY:ANNY is a modern, fashion-forward brand redefining luxury in India. Were disrupting the market with globally inspired, premium-quality collections that are both trendy and affordable filling the massive gap between low-quality products and overpriced designer wear. From everyday essentials to statement outfits, were the go-to destination for women who dress to express themselves.Role:We are looking for a Customer Care Executive to be the voice of ANNY and deliver an exceptional customer experience at every touchpoint. This role requires strong communication skills, empathy, and a problem-solving mindset to handle queries, resolve complaints, and ensure a smooth post-purchase journey for our customers.What You'll do:- Respond promptly to customer queries via email, WhatsApp, calls, and social media DMs.- Manage order tracking, returns, exchanges, and refund processes in line with company policies.- Provide accurate product and order information to assist customers in making purchase decisions.- Record and escalate unresolved issues to the concerned departments for timely resolution.- Coordinate with logistics partners to ensure on-time deliveries and returns.- Share customer insights and feedback with the team to improve processes and product experience.Who You Are:- Female candidate with 1 - 3 years' experience in customer service, preferably in e-commerce or fashion retail.- Excellent verbal and written communication skills in English &amp; Hindi.- Strong problem-solving ability with a customer-first approach.- Familiarity with CRM tools, order management systems, and MS Excel/Google Sheets.- Patient, empathetic, and able to handle challenging situations calmly.- Ability to thrive in a fast-paced, creative environment.Job Type: Full-timePay: &#8377;25,000.00 - &#8377;30,000.00 per monthBenefits:<ul><li>Provident Fund</li></ul>Work Location: In person

Anny

Job descriptionWere Hiring: Customer Care Executive II Female Preferred onlyLocation : Gurugram |Experience: 1-3 Years |Industry : Fashion &amp; LifestyleQualification-Graduate About ANNY :ANNY is a modern, fashion-forward brand redefining luxury in India. Were disrupting the market with globally inspired, premium-quality collections that are both trendy and affordable filling the massive gap between low-quality products and overpriced designer wear. From everyday essentials to statement outfits, were the go-to destination for women who dress to express themselves.Role:We are looking for a Customer Care Executive to be the voice of ANNY and deliver an exceptional customer experience at every touchpoint. This role requires strong communication skills, empathy, and a problem-solving mindset to handle queries, resolve complaints, and ensure a smooth post-purchase journey for our customers.What You'll do:<ul><li>Respond promptly to customer queries via email, WhatsApp, calls, and social media DMs.</li><li>Manage order tracking, returns, exchanges, and refund processes in line with company policies.</li><li>Provide accurate product and order information to assist customers in making purchase decisions.</li><li>Record and escalate unresolved issues to the concerned departments for timely resolution.</li><li>Coordinate with logistics partners to ensure on-time deliveries and returns.</li><li>Share customer insights and feedback with the team to improve processes and product experience.</li></ul>Who You Are :<ul><li>Female candidate with 1 - 3 years experience in customer service, preferably in e-commerce or fashion retail.</li><li>Excellent verbal and written communication skills in English &amp; Hindi.</li><li>Strong problem-solving ability with a customer-first approach.</li><li>Familiarity with CRM tools, order management systems, and MS Excel/Google Sheets.</li><li>Patient, empathetic, and able to handle challenging situations calmly .</li><li>Ability to thrive in a fast-paced, creative environment.</li></ul>Job Type: Full-timePay: &#8377;20,000.00 - &#8377;30,000.00 per monthBenefits:<ul><li>Cell phone reimbursement</li><li>Paid sick time</li><li>Paid time off</li></ul>Work Location: In person

CK'S PRODUCTS

Job Description: Customer Care Executive &ndash; Food Industry (Techno-Sales)Location: Tripunithura Department: Sales and Customer Support Reports To: Marketing Manager / Sales HeadPosition OverviewWe are seeking a Customer Care Executive with a strong understanding of food ingredients and techno-sales processes. The ideal candidate will act as a key liaison between customers and the R&amp;D department, addressing client queries about ingredient applications, mixing procedures, and testing methods, while ensuring timely and accurate communication to enhance customer satisfaction and trust.Key Responsibilities&middot; Interact with customers to handle technical and non-technical inquiries regarding food ingredient usage, mixing procedures, and testing standards.&middot; Liaise with the R&amp;D department to obtain clarifications or test results related to client queries or product customization needs.&middot; Communicate technical information and R&amp;D feedback clearly and accurately to clients.&middot; Maintain records of all customer interactions, queries, and resolutions in CRM systems.&middot; Support the sales team by providing product recommendations based on customer requirements and technical data.&middot; Ensure follow-up with clients post-resolution to confirm satisfaction and maintain long-term relationships.&middot; Assist in preparing client feedback summaries and share insights with marketing and product development teams.&middot; Coordinate with production, quality, and logistics teams to ensure smooth order execution and on-time delivery.Required Skills and Qualifications&middot; Bachelor&rsquo;s degree in Food Technology, Food Science, or related discipline.&middot; 2&ndash;4 years of experience in customer support, sales coordination, or techno-commercial roles within the food ingredients or FMCG sector.&middot; Knowledge of food ingredients formulation, mixing ratios, and testing methodologies.&middot; Strong communication and interpersonal skills with the ability to explain technical data in customer-friendly terms.&middot; Familiarity with CRM tools, report preparation, and email correspondence.&middot; Excellent coordination skills between internal teams and clients.Preferred Qualities&middot; Customer-focused mindset with problem-solving ability.&middot; Ability to manage multiple client accounts and prioritize tasks efficiently.&middot; Strong teamwork and follow-up discipline.&middot; Interest in continuous learning about new ingredients, formulations, and applications.Job Types: Full-time, PermanentPay: &#8377;18,000.00 - &#8377;25,000.00 per monthBenefits:<ul><li>Cell phone reimbursement</li><li>Food provided</li><li>Health insurance</li><li>Provident Fund</li></ul>Work Location: In person

Urbaine Consumer India Pvt. Ltd

Job Title: Customer Care ExecutiveCompany: Urbaine Consumer India Pvt. Ltd. (The Wellness Shop)Location: Indiranagar, BangaloreWebsite: www.thewellnessshop.inChannels: Email, Chat, Outbound CallsKey Responsibilities:<ul><li>Handle customer queries, orders, and complaints via email, chat, and calls.</li><li>Provide accurate product information and assist in purchase decisions.</li><li>Manage order tracking, returns, and exchanges.</li><li>Ensure timely issue resolution and follow-ups.</li><li>Share customer feedback to improve service quality.</li><li>Coordinate with sales and logistics teams for smooth operations.</li></ul>Requirements:<ul><li>2&ndash;3 years of customer service experience (e-commerce/retail preferred).</li><li>Excellent written and verbal communication.</li><li>Strong problem-solving and multitasking skills.</li><li>Proficient with CRM, chat, and email tools.</li><li>Patient, empathetic, and customer-focused.</li></ul>Benefits:<ul><li>Competitive salary.</li><li>Growth opportunities.</li><li>Positive and supportive work environment.</li></ul>Job Type: Full-timePay: &#8377;12,000.00 - &#8377;18,000.00 per monthWork Location: In person

ethics group of companies

Designation: Customer Care Executive &ndash; Pharma Warehouse Location: Ethics Group, Plot. A-23/2&amp;A-24/1, Ichhapore - Bhatpore GIDC, Ichhapore, Surat &ndash; 394510Experience: 1&ndash;4 years (preferably in Pharma / 3PL / Logistics) Salary: 16k to 20k inhand + PF + Medical + LunchKey Responsibilities:Customer Coordination<ul><li>Communicate with clients regarding order status, dispatch updates, and delivery timelines.</li><li>Address issues related to short supply, damaged goods, or delayed shipments.</li><li>Maintain a professional and polite tone in all client interactions.</li></ul>Mailing &amp; Documentation<ul><li>Draft and respond to client emails accurately and promptly.</li><li>Share daily dispatch and inventory reports with clients and internal teams.</li><li>Maintain proper records of communication and service requests.</li></ul>Excel &amp; Reporting<ul><li>Prepare and update daily/weekly MIS reports (inward, outward, and stock summary).</li><li>Use Excel functions (VLOOKUP, Pivot Table, Filters) for data accuracy and analysis.</li><li>Coordinate with warehouse teams to ensure data reflects real-time stock positions.</li></ul>Team Coordination<ul><li>Work closely with the warehouse, billing, and dispatch teams for smooth order execution.</li><li>Escalate unresolved issues to the operations manager or relevant department.</li></ul>Compliance &amp; Accuracy<ul><li>Ensure all entries and reports are error-free and up to date.</li><li>Support audit and documentation processes as required.</li></ul>Skills &amp; Qualifications:<ul><li>Graduate in any discipline.</li><li>At least 6 month of experience as a customer care executive.</li><li>Experience of MS Excel.</li><li>Excellent email drafting and communication skills (English &amp; Hindi/Gujarati preferred).</li></ul>Interested Candidate may call on:mobile: 7984819502mail: ishankumar.vankar@ethicsgroup.inJob Types: Full-time, PermanentPay: &#8377;16,000.00 - &#8377;20,000.00 per monthBenefits:<ul><li>Food provided</li><li>Health insurance</li><li>Provident Fund</li></ul>Work Location: In person

Nirvann Applications Private Limited

Job Title: Customer Care ExecutiveLocation: Bengaluru, IndiaCompany: Utsav AppAbout Us: Utsav is India's most loved Puja booking app that helps devotees offer pujas at holy Hindu Temples like shaktipeeth &amp; jyotirlingas.Job Description: We are looking for a dynamic and organized Logistics &amp; Operations Executive to join our team at Utsav App. The Operations Executive will play a pivotal role in ensuring the efficient functioning of our platform's operations, particularly in the context of managing the packing, shipping, and delivery process of prasad from the Maa Kamakhya Temple in Guwahati, Assam, to devotees. Additionally, the candidate will be responsible for video quality checking of puja videos sent to devotees on the platform.Responsibilities:<ul><li>Communicating with customers via - Call, Chats &amp; Email regarding all kinds of queries in English, Hindi &amp; other south Indian languages.</li><li>Providing reasonable solution to customer for their booking related issue.</li><li>Coordinating with the Operations Team for daily status check of customer bookings</li><li>Helping operations team based on requirement.</li></ul>Requirements:<ul><li>Proven experience in customer support / experience, operations management, or a similar role, preferably in the e-commerce or religious services industry.</li><li>Strong organizational skills and attention to detail, with the ability to manage multiple tasks simultaneously and prioritize effectively.</li><li>Excellent communication and interpersonal skills, with the ability to collaborate effectively with internal teams, external partners, and temple personnel.</li><li>Proficiency in computer applications, including Microsoft Office suite and logistics management software.</li><li>Ability to work independently with minimal supervision, as well as part of a team in a fast-paced and dynamic environment.</li><li>Flexibility to work occasional evenings or weekends, as required, to accommodate fluctuations in prasad packing and delivery schedules.</li><li>Knowledge of Hindu religious customs and practices, particularly related to prasad offerings and rituals, would be an advantage.</li></ul>How to Apply:Interested candidates are invited to submit their resume and a cover letter to hr@utsavapp.in.This job description is a general guideline and may be subject to change to meet the evolving needs of our organization. Utsav App is an equal opportunity employer, and we encourage candidates of all backgrounds to apply.Job Type: Full-timePay: &#8377;190,000.00 - &#8377;250,000.00 per yearBenefits:<ul><li>Paid sick time</li><li>Provident Fund</li></ul>Education:<ul><li>Secondary(10th Pass) (Preferred)</li></ul>Experience:<ul><li>total work: 1 year (Preferred)</li><li>Customer service: 1 year (Preferred)</li></ul>Language:<ul><li>English, Hindi &amp; anyother regional languages (Preferred)</li></ul>Work Location: In person

Explore 5932+ Customer care executive in India this November. Find roles across top companies and apply now to boost your career.

5932 customer care executive jobs IN India

Customer Care Executive

Customer Care Executive

Customer Care Executive

Customer Care Executive

Customer Care Executive

Customer Care Executive

Customer Care Executive