sales representative

customer service representative Jobs in Dubai

customer service representative

sales consultant

call center agent

telesales representative

customer care representative

Givaudan

Join or sign in to find your next job Join to apply for the Customer Care Representative role at Givaudan2 months ago Be among the first 25 applicantsJoin to apply for the Customer Care Representative role at GivaudanJoin us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with kindness and humility, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions that make people look and feel good. There's much to learn and many to learn from, with more than 16,000 employees around the world to explore ideas and ambitions with. Dive into varied, flexible, and stimulating environments. Meet empowered professionals to partner with, befriend, and stretch your skills alongside. Every day, your energy, your creativity, and your determination will shape our future, making a positive difference on billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature. Customer Care Representative - Your future position? We are currently looking for a 'Customer Care Representative' to be based in Dubai. Your main purpose will be to process sales orders from receipt through to shipment and you will act as liaison between the customer, operations and sales team. You will report directly to the Customer Care Manager. This is an open contract role with us for 1 year to start with, working 5 days a week. Your monthly payroll will be processed by a 3rd party partner. Sounds interesting? It could well be your perfect opportunity if, like us, you always aim to exceed customer needs, deliver value, and foster customer relationships. In This Exciting Role, You Will <ul><li>Manage sales order process from receipt of order through to shipment for assigned customers and affiliates in line with Customer Care guidelines</li><li>Provide support for assigned customers and affiliates to meet order requirements</li><li>Day to day communication with customers, operations and sales</li><li>Interpret and analyse client schedules and prioritise orders</li><li>Resolve issues and handle customer complaints internally and externally</li><li>Confirm pricing, inventory availability and provide ship date information</li><li>Arrange transportation with forwarders or shipping/freight team, manage process for dealing with International orders including inspection and shipping documentation requirements where relevant</li><li>Prepare Invoices, Debit and Credit notes, process notifications and Customer Returns</li><li>Coordinate with relevant departments to ensure orders are dispatched / delivered on time and managecustomer expectations</li><li>Coordinate with planning on information relating to demand planning and stock positions</li><li>Update and maintain accurate customer records, including customer specific information, contracts,labelling, packaging and stock requirements</li><li>Provide coverage and support accounts for other team members as necessary</li><li>Properly identify the right communication method based on the sense of urgency and issue</li><li>Identify opportunities for improvements in customer care </li></ul>You? Are you someone who wants to shape your own world? Then join us - and impact your world. Your Professional Profile Includes <ul><li>Minimum High School pr Secondary Education - Associate or University Degree is preferred</li><li>1+ years of experience</li><li>Interpersonal and Communication Skills</li><li>Proven Success in Customer Relationship Management</li><li>Basic Knowledge of SAP or Order Entry Systems</li><li>Basic Inventory Management knowledge</li><li>Microsoft Office Expertise</li><li>Understanding of Incoterms and Shipping Terminology</li><li>Proficiency in English and Arabic </li></ul>Our Benefits <ul><li>A creative team environment that will inspire you.</li><li>Attractive package.</li><li>Excellent opportunities for progressive learning and development. </li></ul>At Givaudan, you contribute to delightful taste and scent experiences that touch people's lives. You work within an inspiring teamwork culture - where you can thrive, collaborate and learn from other talented and passionate people across disciplines, regions and divisions. Every essence of you enriches our world. Diversity drives innovation and creates closer connections with our employees, customers and partners. Givaudan embraces diversity and is committed to building an inclusive environment where everyone impacts our world. Seniority level <ul><li> Seniority level Entry level</li></ul> Employment type <ul><li> Employment type Contract</li></ul> Job function <ul><li> Job function Manufacturing</li><li> Industries Manufacturing</li></ul>Referrals increase your chances of interviewing at Givaudan by 2x Sign in to set job alerts for "Customer Care Representative" roles. Guest Experience Expert - Four Points by Sheraton Bur Dubai Cafe Assistant/ Customer Service Associate Retail Marks & Spencer UAE Customer Care Support (Internship)- Dubai, UAE Customer Service Specialist (Coffee Specialist - CRC), Temp contract Dubai, Dubai, United Arab Emirates 11 hours ago Customer Service & Administrative Assistant Customer Service Representative/ Call Center Representative- Emiratisation We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Customer Care Representative

Presentail

Overview Presentail is looking for a customer service representative to join our team in our Al Barsha shop. This person will drive customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge. The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction. Responsibilities <ul><li>Manage inbound customer communications: Answer incoming calls and emails to address customer questions, requests and issues.</li><li>Consult on customer success: Advise customers on how to successfully leverage the product/service based on their unique needs.</li><li>Maintain working product knowledge: Act as a product expert to ensure information given to customers is accurate, up-to-date and strategic.</li><li>Track interactions in CRM: Record customers interactions in internal system for cross-functional awareness and relationship development.</li></ul> Requirements <ul><li>Bachelor's degree or equivalent</li><li>1-2 years proven experience in supporting client success</li><li>Excellent written and verbal communication skills</li><li>Ability to address complaints and issues with effective solutions and a positive attitude</li><li>Passion for delighting customers with above and beyond service</li><li>Excellent time-management and prioritization skills</li><li>Familiarity with CRM system</li></ul>

Customer Service Agent

CREDITCARE CREDIT MANAGEMENT LLC

We need only customer service girls As a Debt Management Executive with Experience Communications, you'll be responsible for reaching out to customers over the phone and helping them with their debt management needs. You'll use your excellent communication skills to explain our services, assist with debt restructuring, and guide customers towards finding the best solutions for their financial situations. It's a rewarding role where you get to make a positive impact on people's lives! A telesales is a company representative that contacts the existing or potential prospects with the intention of closing a sale. Given the nature of their job, they ought to have excellent communication skills and the ability to inform and pursue the potential prospect.Requirements -&middot; Proven experience as telesales representative or other sales&middot; Proven track record of successfully meeting sales quota preferably over the phone&middot; Ability to learn about products and services and describe/explain them to prospects&middot; Excellent knowledge of English&middot; Excellent communication and interpersonal skills&middot; Cool-tempered and able to handle rejection&middot; Outstanding negotiation skills with the ability to resolve issues and address complaints&middot; Excellent phone and presentation skillsJob Role:&middot; Contacting potential or existing customers to inform them about the product or service.&middot; Closing sales deals over the phone and maintaining good customer relationships.&middot; Gathering data &amp; generating leads.&middot; Capable of achieving the monthly target.&middot; Willing to go the &ldquo;extra mile&rdquo; to meet sales quota and facilitate future sales.&middot; Keeping records of calls and sales and noting helpful information.&middot; Manifesting excellent communication and presentation skills.&middot; Exhibiting confidence in presenting the products over the phone and maintaining customer relationships&middot; Addressing the queries about the services of the company and tactfully resolving the same.Kindly note : Only candidates who fit the criteria above &amp; hold similar experience will be contacted.Job Types: Full-time, Permanent, FresherPay: Up to AED3,000.00 per monthJob Types: Full-time, Permanent, FresherPay: AED3,000.00 - AED3,500.00 per month

Customer Representative Female

WESCO

Overview As a Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and / or walk-ins to provide inquiry or problem resolution. You will resolve mostly routine and some non-routine, more complex problems and communicates solution or requested information to the customer. You will analyze a customer's service needs and refer to other service or technical departments for follow up as needed. Responsibilities <ul> <li>Support customer base by answering questions, concerns, account inquiries as well as handling customer complaints.</li> <li>Process payments for cash account customers.</li> <li>Research and resolve customer problems, acting as the customer liaison between other departments when necessary.</li> <li>Back-up support to sales counter with walk in and telephone inquiries.</li> </ul> Qualifications <ul> <li>High School Degree or Equivalent required</li> <li>Associates' Degree ( / College Diploma (Canada) preferred</li> <li>2-4 years of relevant experience</li> <li>Solid interpersonal skills that allow one to work effectively in a diverse working environment</li> <li>Able to effectively communicate both verbally and in writing</li> <li>Able to work well under pressure</li> <li>Strong attention to detail</li> <li>Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times</li> <li>Computer literate, including effective working skills of MS Word, Excel, and e-mail</li> </ul>

Representative - Customer Service

Hilti Group

<div>
 Make your career real with Hilti
 
 
 The Customer Service Representative is part of the customer service team for Hilti Emirates and is responsible for always offering an exceptional level of service to our Hilti clients.
 
 
 What You'll do
 
 
 
 Responsibilities
 
 
 
 As a Customer Service Representative at Hilti, your role involves delivering exceptional support and ensuring customer satisfaction through efficient and professional interactions. Key responsibilities include:
 
 
 To process all contacts (inbound and outbound-E-Mail, Fax, chat, and voice) from customers in an efficient and professional manner to satisfy (not all-inclusive list): product &amp; application questions, pricing enquiries/verbal request for quotation stock availability, delivery status, contacting/up-dating field personnel as per communication policy.
 
 
 To actively manage Customer complaint handling and provide First Contact Solution wherever possible. Follow up open tasks daily to ensure customer satisfaction.
 
 
 To take responsibility for Customer Master Data by ensuring 100% accuracy and completeness whilst entering new accounts, project location&rsquo;s and contact details into SAP system.
 
 
 To actively promote the use of other sales channels to the customer in order to drive Multi Channel System orchestration.
 
 
 To support field-based personnel by providing: on-time, detailed and accurate communication, sales leads gathered from customer contacts, arranging contact/site visits with customers.
 
 
 To act as a central point of contact for customers by interfacing with associated departments: Technical Salesperson, Key Account Managers, Technical Support, Hilti Centre, After Market Service, Credit Services, Logistics, Product Management &amp; currier service to provide quality Customer Service.
 
 
 To maintain additional tasks as identified by management, in areas such as: administration (account hold, back orders, steering orders, certificate creation &ndash; if processed by the individual), sales, productivity, quality.
 
 
 What You&rsquo;ll Bring
 
 
 UAE National Family Book (to comply with the UAE Emiratization law)
 
 
 A Bachelor&rsquo;s Degree
 
 
 Proficiency in English (verbal and written)
 
 
 Good computer skills (ideally SAP)
 
 
 An excellent telephone manner
 
 
 Exceptional interpersonal and negotiation skills
 
 
 High commitment to customer satisfaction
 
 
 Team playing skills with strong customer orientation
 
 
 Self-motivation, highly energetic, outgoing character and willingness to explore self-Potential in different area
 
 
 What&rsquo;s In It for You
 
 
 Show us what you&rsquo;re made of and we&rsquo;ll offer you opportunities to move around the business &ndash; to work abroad, experience different job functions and tackle different markets. It&rsquo;s a great way to find the right match for your ambitions and achieve the exciting career you&rsquo;re after.
 
 
 Why Hilti
 
 
 Hilti is a global leader in construction innovation, with more than 34,000 team members across 120 countries. Guided by our purpose, Making Construction Better, we&rsquo;re driven to keep learning, growing, and finding new ways to make a lasting impact. Here, you&rsquo;ll be empowered to use your strengths, work with a global and inclusive team, and take on meaningful challenges. At Hilti, you&rsquo;ll have the chance to make your ideas, achievements, and growth real through purpose, passion, and teamwork.
 
 
 Commitment to Inclusion
 
 
 At Hilti, inclusion is a key focus in how we work, lead, and grow together. We are committed to embracing diversity of thought and creating an environment that is inclusive of everyone, everywhere. We continuously strive to ensure every voice is valued and every team member feels empowered to contribute. By building on this foundation, we strengthen our teams, our innovation, and our impact, making construction better together.
 
 
 Hilti is an equal opportunity employer. We look forward to receiving your application!
</div>

Customer Service Representative (Emiratised Role)

Parkour DXB

Job overview: You will join one of our Parkour DXB branches to support the day-to-day operations of the company, providing a welcoming and professional presence on reception for all customer interactions. You will need to develop a thorough knowledge and understanding of all of our services, and aim to build and maintain good relationships with customers, to enable you to provide an efficient service, encourage customer loyalty and generate new sales.We are a vibrant and fast-moving company where we focus on delivering high-quality sports coaching and excellent customer service in a friendly and welcoming environment.About You:The Customer Service and Administration Representative will be organised, hardworking and flexible with experience of working in a demanding customer service role. You will need to be able to work using your own initiative, multi-task and have the capacity to communicate well on all levels with children and adults, including existing and prospective customers.Specific Role Requirements<ul><li>Manage enquiries, bookings and payments for classes at our facilities</li><li>Develop proficiency in the use of our client management system to manage services, complete bookings and keep customer records up to date</li><li>Respond to phone calls, emails, and messages promptly and thoroughly</li><li>Generate new sales proactively, and execute sales confidently, in person, via phone and email</li><li>Complete transactions efficiently and keep payment records up to date</li><li>Manage customer concerns and issues in a calm and confident manner</li><li>Maintain good communication with the coaching team through relevant updates on student details and providing non-coaching support when required</li><li>Help to maintain a high standard of organisation and cleanliness in all areas of the facility, particularly the reception</li><li>Undertake other administrative tasks as required</li></ul>General<ul><li>Demonstrate a commitment to our shared values of community, teamwork, professionalism, integrity and conscientiousness</li><li>Be aware of and comply with company policies on health and safety, safeguarding and data protection</li></ul>Experience, education, training and skills/characteristics: Essential <ul><li>Experience of providing high quality customer service in a similar face-to-face role</li><li>Experience in an administrative role</li><li>Educated to college level or equivalent</li><li>Experience of using CRM (client relationship management) systems and/or databases</li><li>Fully proficient in use of computer systems including spreadsheets and word processing</li><li>Excellent written and verbal communication and an excellent command of the English language</li><li>Excellent organisational and time management skills, with the ability to prioritise tasks and work well in a busy environment</li><li>Excellent attention to detail</li><li>A friendly, welcoming and helpful nature</li><li>A polite and professional attitude with the ability to remain calm in difficult situations</li><li>A strong work ethic and a commitment to perform the job to the best of your ability</li><li>A flexible approach to work and a demonstrable ability to be proactive and take initiative</li><li>Motivation to learn and develop within the role</li></ul>Desirable<ul><li>Experience of working in the sport and fitness industry</li><li>Experience of working in an environment with children and young people</li><li>Familiarity with Google Suite including Drive, Docs and Sheets</li><li>A current First Aid qualification</li></ul>Job Types: Full-time, PermanentPay: From AED4,000.00 per month

Customer Service Representative

Futures Abroad DMCC

We are seeking a Customer Service Representative who is not only an excellent communicator but also brings creativity and technical capability to the role. The ideal candidate will support customers professionally, create visually appealing presentations, assist with basic graphic design needs, and provide technical troubleshooting support.This is a dynamic role for someone who enjoys interacting with people, solving problems, and using creative tools to add value to the team.Key Responsibilities<ul><li>Handle customer inquiries via phone, email, WhatsApp, and online platforms with professionalism and accuracy</li><li>Provide clear, fluent, and effective English communication to deliver outstanding customer experience</li><li>Create and design PowerPoint presentations for internal teams and client meetings</li><li>Assist with graphic design tasks such as social media posts, flyers, simple branding materials, and visual assets</li><li>Provide basic tech support for customers, including troubleshooting platform access, login issues, and general technical questions</li><li>Maintain customer records, update CRM systems, and track communication logs</li><li>Coordinate with internal teams (sales, marketing, operations) to resolve customer concerns</li><li>Support administrative tasks as required</li></ul>Required Skills &amp; Qualifications<ul><li>Excellent English communication skills (written and verbal)</li><li>Strong proficiency in Microsoft PowerPoint with the ability to design clean, professional, visually appealing presentations</li><li>Basic to intermediate skills in graphic design (Canva, Adobe Spark, Photoshop, or similar tools)</li><li>Ability to provide technical support, including basic troubleshooting for software/platform issues</li><li>Strong attention to detail, professionalism, and customer-oriented mindset</li><li>Ability to multitask and manage time effectively</li><li>Previous customer service experience is preferred but not required</li></ul>Preferred Qualifications (Optional)<ul><li>Experience with CRM systems</li><li>Familiarity with educational or service-based organizations</li><li>Ability to work under pressure and handle large volumes of communication</li><li>Strong organizational and problem-solving skills</li></ul>Job Type: Temporary Contract length: 2-4 monthsPay: AED2,000.00 - AED4,000.00 per month

Explore 4185+ Customer care representative in Dubai this December. Find roles across top companies and apply now to boost your career.

4185 customer care representative jobs IN Dubai

Customer Care Representative

Customer Service Agent

Customer Representative Female

Representative - Customer Service

Customer Service Representative (Emiratised Role)

Customer Service Representative

Customer Service Representative