telesales executive

sales representative

receptionist

sales associate

sales coordinator

customer care representative

FedEx

<div><p>Customer Support; Hub Operations; Account Creation; Basic Process Onboarding; Bookings; Inquiry; Providing Quotes; Complaint Handling; AIssue Resolution; Case Management; Service Recovery; Pro-active Prevention; Claims Handling; Escalated Issue Resolution; Enquiry; Enquiries (Ad Hoc); Basic Complaint Handling; Basic Issue Resolution</p><p><br>
Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex issues, may escalate to senior team members.</p><p></p><p>
Grade: 4</p><p></p><p>
Opened only for UAE nationals.</p><p><br>
Interpersonal Skills;Written &amp; Verbal Communication Skills;Team Working Skills;Microsoft Office &amp; PC Skills;Problem Solving Skills</p><p><br>
FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone.</p><p>
All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.</p><h2 class="jobSectionHeader"><b>
Our Company</b></h2><p>
FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World&rsquo;s Most Admired Companies by &quot;Fortune&quot; magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.</p><h2 class="jobSectionHeader"><b>
Our Philosophy</b></h2><p>
The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.</p><h2 class="jobSectionHeader"><b>
Our Culture</b></h2><p>
Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970&rsquo;s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today&rsquo;s global marketplace.</p></div><p></p>

Customer Care Representative Associate - UAE Nationals Only

Salar Khan Tourism LLC

<p>Customer Care Representative (Male)</p><p>At <b>Salar Khan Tourism</b>, we specialize in crafting unforgettable travel experiences across breathtaking destinations. Whether it&rsquo;s cultural tours, adventure expeditions, or custom itineraries, we&rsquo;re passionate about connecting people with the beauty and heritage of our region. We're looking for a <b>Customer Care </b> who shares our love for travel and dedication to exceptional service.</p><p><b>Key Responsibilities:Customer Care</b></p><ul><li>Respond promptly to customer inquiries via phone, email, WhatsApp, and social media.</li><li>Provide detailed information about tours, packages, availability, pricing, and travel tips.</li><li>Handle booking requests, special requirements, and follow-up support after trips.</li><li>Address and resolve customer complaints with a calm, solution-oriented attitude.</li><li>Maintain accurate records of customer interactions and feedback for continuous improvement.</li><li>Manage Salar Khan Tourism&rsquo;s accounts on Instagram, Facebook, TikTok, and other platforms.</li><li>Plan, create, and schedule engaging content that showcases destinations, traveler experiences, and tour highlights.</li></ul><p><b>Requirements:</b></p><ul><li>1&ndash;2 years of experience in customer service or social media (tourism or hospitality preferred).</li><li>Excellent communication skills in English (additional languages are a plus).</li><li>Confident in using social media management tools (e.g., Meta Business Suite, Buffer, Later).</li><li>Friendly, professional, and solution-focused attitude.</li><li>Ability to multitask and work both independently and as part of a team.</li></ul><p><b>Preferred Qualifications:</b></p><ul><li>Degree or diploma in Tourism, Marketing, Communications, or a related field.</li><li>Familiarity with CRM or booking platforms (e.g., TrekkSoft, Zoho).</li><li>Basic design or video editing skills (e.g., Canva, CapCut).</li><li>Passion for travel, culture, and delivering top-tier guest experiences.</li></ul><p><b>What We Offer:</b></p><ul><li>Competitive salary and performance-based incentives.</li><li>Career growth opportunities in a dynamic and growing tourism company.</li><li>Travel perks and discounts on Salar Khan Tourism packages.</li><li>A friendly, collaborative team environment.</li><li>Flexible working hours (based on role requirements).</li><li>His compensation package includes a <b>basic salary plus commission</b>.</li></ul><p>Job Type: Full-time</p><p>Pay: AED2,000.00 - AED3,000.00 per month</p>

Customer Service

FASTER EXPRESS SPEED CARGO LLC

<p><b>Company Description</b></p><p>FASTER EXPRESS SPEED CARGO LLC is a one-stop logistics service solution system founded in Dubai, UAE in 2012. The company focuses on international services from China to the Middle East and has established an international reputation for its cost-effective service. FASTER EXPRESS SPEED CARGO LLC has head offices in Dubai, and branches in Shenzhen, Bahrain, Guangzhou, Oman, and Qatar.</p><p><b>Role Description</b></p><p>Faster express cargo is seeking a skilled Customer Service Representative to join our team. As an CSR you will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer might face during shipment with accuracy and efficiency. CSR should be confident at troubleshooting and investigate if they don&rsquo;t have enough information to answer customer questions or resolve complaints.</p><p><b>Responsibilities :</b></p><ul><li>Manage phone calls and inquiries</li><li>Identify and assess customers&rsquo; needs to achieve efficiency</li><li>Build sustainable relationships and trust with customer accounts through open and interactive communication</li><li>Provide accurate, valid and complete information by using the right methods/tools</li><li>Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution</li><li>Keep records of customer interactions, process customer accounts and file documents</li><li>Follow communication procedures, guidelines and policies</li><li>Maintaining coordination with the team</li></ul><p><b>Requirements and skills :</b></p><ul><li>Proven customer support experience or experience as a Client Service Representative in Cargo field</li><li>Bachelor&rsquo;s degree in Business Administration or a related field</li><li>Strong phone contact handling skills and active listening</li><li>Familiarity with CRM systems and practices</li><li>Customer orientation and ability to adapt/respond to different types of characters</li><li>Excellent communication and presentation skills</li><li>Ability to multi-task, prioritize, and manage time effectively</li><li>Female candidates only, preferably Tagalog speakers</li></ul><p>Job Type: Full-time</p><p>Pay: From AED2,500.00 per month</p><p>Education:</p><ul><li>Bachelor's (Preferred)</li></ul><p>Experience:</p><ul><li>customer service: 1 year (Preferred)</li></ul>

Customer Service Representative

Apparel Group

<div>
 <p>
  <strong>
   <u>
    About the Company
   </u>
  </strong>
 </p>
 <p>
  6thStreet.com is an omnichannel fashion &amp; lifestyle destination that offers 1400+ fashion &amp; beauty brands in the UAE, KSA, Kuwait, Oman, Bahrain &amp; Qatar. Customers can shop the latest on-trend outfits, shoes, bags, beauty essentials and accessories from international brands such as Tommy Hilfiger, Calvin Klein, Hugo, Marks &amp; Spencers, Dune London, Charles &amp; Keith, Aldo, Crocs, Birkenstock, Skechers, Levi&rsquo;s, Nike, Adidas, Loreal, and Inglot amongst many more. 6thStreet.com recently opened GCC&rsquo;s first phygital store at Dubai Hills Mall; an innovative tech-led space which combines the best of both online &amp; offline shopping with online browsing &amp; smart fitting rooms.
 </p>
 <p>
 </p>
 <p>
  <strong>
   <u>
    Overview:
   </u>
  </strong>
 </p>
 <p>
  As a Customer Service Representative at our fast-paced e-commerce company, you will be the first point of contact for our customers, providing professional and friendly service through various channels such as phone, email, and live chat. Your role will be crucial in resolving issues, answering questions, and ensuring a seamless shopping experience. We are looking for individuals who are passionate about helping others and can maintain a positive attitude under pressure.
 </p>
 <p>
 </p>
 <p>
  <strong>
   <u>
    Job Duties &amp; Responsibility:
   </u>
  </strong>
 </p>
 <p>
 </p>
 <p>
  <strong>
   Customer Inquiry Resolution:
  </strong>
 </p>
 <ul>
  <li>
   Respond promptly to customer inquiries, including order status, product information, and shipping details.
  </li>
  <li>
   Handle and resolve customer complaints with professionalism and patience.
  </li>
 </ul>
 <p>
  <strong>
   Order Management Support:
  </strong>
 </p>
 <ul>
  <li>
   Assist customers with placing or ducts to provide accurate information to customers.
  </li>
  <li>
   Participate in training sessions to improve knowledge and customer service skills.
  </li>
  <li>
   Orders, returns, exchanges, and refunds.
  </li>
  <li>
   Work closely with logistics and warehouse teams to ensure timely delivery of orders.
  </li>
 </ul>
 <p>
  <strong>
   Feedback and Escalation:
  </strong>
 </p>
 <ul>
  <li>
   Collect customer feedback and communicate this feedback to the relevant departments for improvement.
  </li>
  <li>
   Escalate unresolved issues to the appropriate internal teams or management.
  </li>
 </ul>
 <p>
  <strong>
   Database Management:
  </strong>
 </p>
 <ul>
  <li>
   Keep records of customer interactions, transactions, comments, and complaints.
  </li>
  <li>
   Update customer information in the database during and after each contact.
  </li>
 </ul>
 <p>
  <strong>
   Policy and Product Knowledge:
  </strong>
 </p>
 <ul>
  <li>
   Stay up-to-date with company policies, procedures, and pro
  </li>
 </ul>
 <p>
 </p>
 <p>
  <strong>
   Required Qualifications:
  </strong>
 </p>
 <ul>
  <li>
   High school diploma or equivalent; higher education or certifications in customer service or related fields are a plus
  </li>
  <li>
   Proven customer support experience or experience as a client service representative.
  </li>
  <li>
   Strong phone contact handling skills and active listening.
  </li>
  <li>
   Familiarity with CRM systems and practices.
  </li>
  <li>
   Excellent communication and presentation skills.
  </li>
  <li>
   Ability to multitask, prioritize, and manage time effectively.
  </li>
  <li>
   Empathy and a customer-oriented attitude.
  </li>
  <li>
   Ability to work in a team and maintain professionalism under pressure.
  </li>
 </ul>
 <p>
 </p>
 <p>
  <strong>
   Benefits:
  </strong>
 </p>
 <ul>
  <li>
   Full-time role
  </li>
  <li>
   Competitive salary
  </li>
  <li>
   Company employee discounts across all brands
  </li>
  <li>
   Medical &amp; health insurance
  </li>
  <li>
   Collaborative work environment
  </li>
  <li>
   Good vibes work culture.
  </li>
 </ul>
 <p>
 </p>
</div>


Fosroc

<div><div><div><h3 class="jobSectionHeader"><b>Vacancy</b></h3></div><div><div><div><div><b>
Job title</b></div><div> Customer Service Representative</div></div><br>
<div><div><b>
Department</b></div><div> Customer Services</div></div><br>
<div><div><b>
Close date</b></div><div> 30th Sept 2025</div></div><br>
<div><div><b>
Location</b></div><div> Dubai</div></div><div></div><div><div><b><br>
</b></div></div><br>
</div></div></div><div></div><div><div><h3 class="jobSectionHeader"><b>
Job description</b></h3></div><div><div><div><div><b>
Job description</b></div><div> To create a strong and positive first impression while supporting smooth day-to-day operations and delivering exceptional customer service. The role is key in supporting the Customer Service Department to achieve annual departmental goals by meeting or exceeding customer expectations and ensuring a seamless, consistent, and memorable experience across all touchpoints.</div></div><br>
<div><div><b>
Responsibilities</b></div><div> Act as a first point of contact for customers, assisting with inquiries and resolving issues in a professional and efficient manner.
<br>
Ensure high levels of customer satisfaction through accurate and timely processing of customer orders.
<br>
Greet customers courteously and provide helpful support to ensure a positive interaction.
<br>
Understand and identify customer needs, guiding them to the appropriate team or department for further assistance.
<br>
Collaborate cross-functionally with departments such as warehouse, logistics, and sales to ensure timely and accurate order fulfillment.
<br>
Coordinate customer feedback with relevant internal teams to drive service improvements.
<br>
Accurately process sales orders in the system, including order entry, modifications, and tracking.
<br>
Proactively communicate order statuses and any relevant updates to customers.
<br>
Maintain proper documentation and filing of critical records such as invoices, delivery notes (DN), and local purchase orders (LPOs).
<br>
Address and resolve customer complaints by providing appropriate solutions and ensuring timely follow-up.
<br>
Support the implementation of the customer service strategy and core values.
<br>
Actively contribute to initiatives and practices that uphold Health, Safety, and Environmental (HSE) standards.</div></div><br>
<div><div><b>
Skills required</b></div><div> Excellent command of English language.
<br>
Good experience in using personal computer and various software packages.
<br>
Customer Service Skills
<br>
Ability to communicate effectively, both orally and in writing.
<br>
<br>
Time Management and Organizational Skills
<br>
Interpersonal and Teamwork Skills</div></div><br>
<div><div><b>
Educational requirements</b></div><div> Bachelor's degree or Diploma</div></div><br>
<div><div><b>
Job role notes</b></div></div></div></div></div></div><div></div>

RTC-1 Employment Services

The Role
<br><b>Position Title:</b> Customer Service Representative Employment Type: Full Time Salary: up to 5,000 AED all-inclusive depending on experience and qualifications Job Location: Dubai, UAE About the Client: A leading Dubai-based automotive services provider, delivering roadside assistance, car registration, replacement vehicles, logistics, and international driving permits since 2003. Job Description: • Handle inbound and outbound calls professionally, providing excellent customer service. • Respond to customer inquiries, complaints, and requests accurately and in a timely manner. • Maintain accurate records of calls, interactions, and transactions in the CRM system. • Follow standard operating procedures (SOPs) and call scripts while ensuring customer satisfaction.
<br><br>
Requirements
<br><ul>
<li>High school diploma or equivalent; bachelor’s degree is a plus • At least 2 years relevant experience in call center, customer service, or support role within automotive services, car rentals, or transport/logistics industry • Must have strong communication skills in English; Arabic is a plus • Demonstrates a calm and positive approach while actively listening to customers to effectively address their needs and resolve issues.</li>
</ul>
About the company
<br>RTC-1 Employment Services is a licensed recruitment firm based in Dubai, UAE. Our team has been in the market since 2004 and we are supporting various industries with their staffing needs across the Middle East and Africa.

Mercato Mall

<p>Job Description</p><p><b>Customer Service Representative</b></p><p>Are you passionate, enthusiastic, with a great personality and someone that loves talking to people?</p><p>Do you have the dedication to work in a vibrant, fast paced environment and join a team of customer service professionals?</p><p>This is a fantastic opportunity for professional Customer Service Representatives to join our friendly team based in one of Dubai&rsquo;s best loved shopping malls.</p><p>To become a part of our team, we require a few commitments from you, and in return we will commit to offering you some amazing opportunities to excel and be a part of our dynamic, supportive and driven business:</p><p><b>We will require from you:</b></p><ul><li>Female</li><li>Philippines, 22-28 yrs old</li><li>Pleasing personality, have the X-factor</li><li>A minimum of 2 years work experience in a similar position in Dubai</li><li>College graduate</li><li>Willingness to learn and be developed according to your Job description and performance</li><li>Well-presented, hard-working, highly-organized, confident and a team player</li><li>Ability to multi-task, work to tight deadlines and under pressure</li><li>Fluent in English (written and spoken)</li><li>Familiar with Microsoft suite</li><li>Flexible to the working hours</li><li>Currently based in Dubai</li></ul><p><b>In return we will offer you:</b></p><ul><li>An environment of support and open communication and development</li><li>Personal training and development program designed to boost your customer service skills</li><li>Reward you with a deliciously competitive staff discount</li><li>A fun and exciting team environment</li><li>Salary package AED 3,300/month</li></ul><p><b>If you want to join our amazing team, apply today, we'd love to hear from you!</b></p><p><b>Kindly send your updated CV with recent photograph at: </b><i><b>pplcs@mercatotowncentre.ae</b></i></p><p>Job Types: Full-time, Permanent</p><p>Salary: AED 3,000.00 /month</p><p>Job Type: Full-time</p><p>Pay: From AED3,300.00 per month</p>

Explore 2431+ Customer care representative in Dubai this September. Find roles across top companies and apply now to boost your career.

2431 customer care representative jobs IN Dubai

Customer Care Representative Associate - UAE Nationals Only

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