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customer service representative Jobs in Dubai

customer service representative

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customer care representative

Medilife Healthcare Services

Key Responsibilities &amp; Job Description Appointment Scheduling &amp; Management<ul><li>Receive incoming appointment requests from patients and clients through phone calls, emails, WhatsApp, messages, or other communication channels.</li><li>Accurately record patient details, including name, contact information, required medical service, preferred appointment date, and preferred time.</li><li>Check the availability of healthcare providers, doctors, specialists, diagnostic labs, nurses, or service departments.</li><li>Suggest suitable appointment slots based on patient needs, provider availability, and service requirements.</li><li>Confirm appointments with patients and provide all necessary appointment details.</li><li>Send appointment reminders through calls, SMS, WhatsApp, or email before the scheduled appointment.</li><li>Reschedule, cancel, or modify appointments when required, following company policies and procedures.</li><li>Maintain an organized appointment calendar to avoid scheduling conflicts or delays.</li></ul>Patient Communication &amp; Customer Service<ul><li>Communicate with patients and clients in a clear, polite, professional, and empathetic manner.</li><li>Respond to patient enquiries regarding services, availability, pricing, procedures, appointment requirements, and basic service information.</li><li>Provide accurate information while ensuring patients feel supported and well-informed.</li><li>Handle patient concerns, complaints, or service issues professionally.</li><li>Escalate complex complaints or urgent matters to the supervisor, medical team, or relevant department.</li><li>Maintain a positive patient experience throughout the appointment booking and follow-up process.</li></ul>Documentation &amp; Patient Records<ul><li>Ensure patient information is entered accurately and kept up to date in the company system or records.</li><li>Maintain proper documentation of scheduled, cancelled, rescheduled, and missed appointments.</li><li>Assist with filing, data entry, record updates, and administrative follow-up tasks.</li><li>Ensure all appointment-related communication and patient records are properly documented.</li><li>Maintain confidentiality of patient information at all times.</li></ul>Coordination with Healthcare Teams<ul><li>Liaise with doctors, nurses, laboratories, diagnostic departments, specialists, and other healthcare service units to coordinate schedules.</li><li>Ensure internal teams are informed about confirmed appointments, changes, cancellations, or special patient requirements.</li><li>Support smooth coordination between patients and healthcare providers.</li><li>Follow up with relevant departments to confirm service readiness before appointments when required.</li><li>Assist in resolving scheduling issues between patients and healthcare providers.</li></ul>Reporting &amp; Administrative Support<ul><li>Prepare daily, weekly, or monthly reports on scheduled appointments, cancelled appointments, missed appointments, rescheduled cases, and patient follow-ups.</li><li>Track appointment trends, delays, no-shows, and patient feedback.</li><li>Support the supervisor or management team with administrative reports and operational updates.</li><li>Assist with general office tasks related to patient coordination and appointment management.</li><li>Perform additional duties assigned by the supervisor or management.</li></ul>Compliance, Privacy &amp; Quality Standards<ul><li>Follow company policies, healthcare facility procedures, and local regulations related to patient care, privacy, documentation, and safety.</li><li>Ensure secure and accurate handling of sensitive patient and medical information.</li><li>Maintain strict confidentiality in line with patient privacy and data protection requirements.</li><li>Participate in audits, quality checks, training sessions, and process improvement activities when required.</li><li>Suggest improvements to appointment systems, communication processes, and patient experience.</li><li>Ensure all work is completed with accuracy, professionalism, and attention to detail.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Do you have prior medical related experience (studies/work experience)</li></ul>Work Location: In person

Customer Care Representative (Medical Background ONLY)

Almousl for domestic workers services

Almousl for Domestic Workers Services is looking for a professional, friendly, and customer-oriented Customer Service Representative to join our team in Dubai. The ideal candidate will be responsible for assisting clients, handling inquiries, resolving customer concerns, coordinating service requests, and ensuring an exceptional customer experience throughout the recruitment process. The successful candidate should possess excellent communication skills, a positive attitude, and a strong commitment to customer satisfaction.Key Responsibilities<ul><li>Welcome customers and provide professional assistance in person, by phone, WhatsApp, email, and social media channels.</li><li>Respond promptly to customer inquiries regarding domestic worker recruitment services, packages, and procedures.</li><li>Handle customer complaints, concerns, and service requests in a professional and efficient manner.</li><li>Follow up with clients to ensure satisfaction and maintain positive relationships.</li><li>Coordinate with recruitment, operations, and administrative teams to ensure smooth service delivery.</li><li>Maintain accurate customer records and update information in the company system.</li><li>Schedule appointments, consultations, and customer meetings as required.</li><li>Provide customers with updates regarding recruitment progress and service status.</li><li>Assist in preparing customer-related documents, contracts, and service agreements.</li><li>Escalate complex issues to management when necessary.</li><li>Support customer retention initiatives and contribute to improving service quality.</li><li>Collect customer feedback and assist management in identifying areas for improvement.</li><li>Ensure compliance with company policies and customer service standards.</li></ul>Requirements<ul><li>High school diploma or equivalent; Bachelor's degree is an advantage.</li><li>Minimum 2 years of customer service experience (UAE experience preferred).</li><li>Excellent verbal and written communication skills.</li><li>Strong problem-solving and conflict-resolution abilities.</li><li>Ability to multitask and work effectively in a fast-paced environment.</li><li>Proficiency in Microsoft Office applications and CRM systems.</li><li>Strong organizational and time-management skills.</li><li>Professional appearance and positive attitude.</li><li>Fluency in English; Arabic is an advantage.</li><li>Ability to work independently and as part of a team.</li></ul>Pay: From AED4,000.00 per monthApplication Question(s):<ul><li>Are you an Arab Lady?</li></ul>Language:<ul><li>Arabic (Required)</li></ul>Location:<ul><li>Dubai (Required)</li></ul>Work Location: In person

Customer Service Representative

AkzoNobel

<div>Date: Jun 11, 2026
Location: Dubai, AE
Company: AkzoNobel
<div>About AkzoNobel
Since 1792, we&rsquo;ve been supplying the innovative paints and coatings that help to color people&rsquo;s lives and protect what matters most. Our world class portfolio of brands &ndash; including Dulux, International, Sikkens and Interpon &ndash; is trusted by customers around the globe. We&rsquo;re active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life. Because we believe every surface is an opportunity. It&rsquo;s what you&rsquo;d expect from a pioneering and long-established paints company that&rsquo;s dedicated to providing sustainable solutions and preserving the best of what we have today &ndash; while creating an even better tomorrow. Let&rsquo;s paint the future together. 

For more information please visit www.akzonobel.com 

&copy; 2024 Akzo Nobel N.V. All rights reserved.
<div><div><div><h2 class="jobSectionHeader">
Job Purpose</h2></div><div> 

We are seeking a dedicated Customer Service Representative to oversee order related operations across Middle Eastern countries for Industrial Coatings (Metal) Middle East. The ideal candidate will liaise with our customers, manage end-to-end order processing, and collaborate with various internal teams to ensure exceptional service delivery</div></div><div><div><h2 class="jobSectionHeader">
Key Accountabilities</h2></div><div> 
<ul>
<li>Managing essential day-to-day duties and handling activities across Middle East countries for Industrial Coating Customers.</li>
<li>Dealing with the Customers to service their orders.</li>
<li>Processing end to end orders including delivery related, TAS (PO, GRN and invoicing).</li>
<li>Collaborating closely with Supply/Sales/Demand and Logistic and serving as the initial point of contact for all type of customer related enquiries.</li>
<li>To Manage and review task like OTIF, SLOB, and Back Orders.</li>
<li>To manage order receipt eA cintly, prioritising timely order processing and good customer interactions and relationships</li>
<li>Manages the order-to-cash process with excellence in order processing</li>
<li>Registers and processes customer orders in the ERP system received via, electronic mail, and phone or through other contact with the customer.</li>
<li>Ensures order processing is handled with accuracy.</li>
<li>Raises issues in delivery, documentation and/or invoices process with Supervisor.</li>
<li>Acts as first level contact with customer for answers to questions and in attempting to resolve complaints.</li>
<li>Obtains adequate customer and product knowledge to find solutions for customer needs (e.g. additional and/or alternative products).</li>
<li>Makes proposals for improvements on work processes.</li>
<li>Completes registering / filing / archiving of customer service-related documentation.</li>
<li>Assures cooperation between customer service and field force regarding administration of customers' orders. Closely cooperates with the Planning,</li>
<li>Logistics functions to maintain consistency in approach towards customer service in the organization.</li>
<li>Adheres to all applicable corporate as well as site policies/procedures with regard to personal conduct/HS&amp;E standards and acts in compliance with all regulations.</li>
<li>Timely and accurately upload final documents to customer invoice portals,ensuring error-free transactions.</li>
</ul></div></div><div><div><h2 class="jobSectionHeader">Experience</h2></div><div> 
<ul>
<li>At least 3 years customer service experience required.</li>
<li>University graduate or equivalent.</li>
<li>This role requires written and spoken skills in English languages</li>
<li>Knowledge of ERP SAP systems is mandatory.</li>
<li>Must be able to work well under pressure and adhere to strict deadlines, be able to multitask, and have good interpersonal and communication skills.</li>
<li>Must be able to work well in a team environment</li>
<li>MS OA ce (xcel / Word / PowerPoint).</li>
<li>Good customer service and negotiation skills.</li>
<li>Able to manage time and prioritize activities actively, and must be able to execute tasks quickly and efficientlySound understanding of other functional areas: sales, supply chain, marketing and logistics.</li>
</ul></div></div></div>
At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.
Requisition ID: 53668</div></div>

Orville Real Estate L.L.C

JOB ALERT &mdash; We Are Hiring!Customer Happiness ConsultantAl Adheed Center &ndash; DubaiWe are looking for motivated and service-driven individuals to join our team at Al Adheed Center. Both experienced and fresh candidates are encouraged to apply!IMPORATANT NOTE : Kindly ensure you meet all the requirements outlined in this post before applying. Applications that do not match the stated criteria will not be considered.Nationality:✅ UAE Nationals✅ Comoros Nationals✅ Other nationalities holding a Marsoum or Local Mother statusPosition Details:✅ Job Title: Customer Happiness Consultant✅ Location: Dubai✅ Vacancies: 4 Positions✅ Gender: Open to All (Male &amp; Female)✅ Employment Type: Full-TimeCompensation:✅ Total Salary: AED 4,000 &ndash; AED 6,000 (based on experience) + Commission✅ Salary is negotiable depending on qualifications and experienceAcademic Qualifications:✅ Bachelor's degree in any field✅ Bachelor's degree in Law is Preferred and an added advantageExperience:✅ Preferred: 1&ndash;2 years of experience at Al Adheed Center/ Dubai Court System✅ Fresh graduates and candidates without prior experience are also welcome to applyCustomer Service &amp; Communication&middot; Excellent verbal and written communication skills in Arabic and/or English&middot; Strong customer-facing and interpersonal skills&middot; Ability to handle customer inquiries, complaints, and requests professionally&middot; Active listening and problem-solving skillsLegal &amp; Court Knowledge&middot; Familiarity with Dubai Courts procedures and services&middot; Basic understanding of UAE legal terminology and documentation&middot; Knowledge of Al Dheed Center services and operationsTechnical Skills&middot; Proficiency in MS Office (Word, Excel, Outlook)&middot; Experience with government service systems or court management software&middot; Data entry and record-keeping accuracySoft Skills&middot; Positive attitude and professional appearance&middot; Ability to work under pressure in a fast-paced environment&middot; Strong time management and organizational skills&middot; Team player with the ability to work independently&middot; Patience, empathy, and a people-first mindsetAdministrative Skills&middot; Attention to detail in handling legal documents and case files&middot; Ability to follow procedures and comply with government regulations&middot; Multitasking across different service requests simultaneouslyTo Apply:Please send your CV to: hiring2026gh@gmail.comPay: From AED4,000.00 per monthWork Location: In person

D Luxe Car Care

D Luxe Car Care is currently hiring a Call Center Representative to join our growing team in Dubai.We are looking for a confident and customer-focused individual who can handle customer inquiries and provide excellent service in both Arabic and English.Key Responsibilities:<ul><li>Handle incoming and outgoing customer calls professionally</li><li>Provide accurate information about services and packages</li><li>Assist customers with bookings and inquiries</li><li>Maintain high levels of customer satisfaction</li><li>Coordinate with internal teams when needed</li><li>Record and update customer information in the system</li></ul>Requirements:<ul><li>Fluent in Arabic and English (spoken &amp; written)</li><li>Previous experience in call center or customer service is a plus</li><li>Strong communication and problem-solving skills</li><li>Ability to work in a fast-paced environment</li><li>Positive attitude and professional behavior</li></ul>What We Offer:<ul><li>Competitive salary</li><li>Growth opportunities within the company</li><li>Professional and supportive work environment</li><li>Training provided</li></ul>الراتب المدفوع: AED٢٬٠٠٠٫٠٠&nbsp;لكل ساعةموقع العمل: بشكل شخصي

Call Center Representative (Arabic & English Speaker)

Auto Gleam Car Care LLC

Pay: 5,000.00 (AED) - 15,000.00 (AED) per month - Plus CommissionJob description:About Us Auto Gleam Car Care is a premium automotive service company specializing in car detailing, denting &amp; painting, polishing, Paint Protection Film (PPF), window tinting, and other vehicle care solutions. We are committed to delivering high-quality workmanship and exceptional customer service to our clients across Dubai.Job Overview We are looking for a motivated and results-driven Sales Representative to join our team. The ideal candidate will be responsible for generating new business, managing client relationships, and driving sales of our automotive services.Key Responsibilities<ul><li>Develop and maintain strong relationships with new and existing clients</li><li>Identify and generate new business opportunities through field visits, networking, and digital platforms</li><li>Follow up with leads and convert them into confirmed sales</li><li>Promote company services including denting &amp; painting, polishing, PPF, tinting, and detailing</li><li>Understand customer needs and provide suitable solutions</li><li>Handle client inquiries and resolve complaints professionally</li><li>Achieve individual sales targets and contribute to team goals</li><li>Coordinate with workshop and operations team for smooth service delivery</li><li>Maintain accurate records of sales activities and customer interactions</li><li>Ensure timely collection of customer payments</li></ul>Requirements<ul><li>Minimum 3 years of experience in the automotive service industry (mandatory)</li><li>Valid UAE driving license (mandatory)</li><li>Proven track record in sales and business development</li><li>Strong communication and negotiation skills</li><li>Ability to work independently and meet sales targets</li><li>Good knowledge of automotive services (PPF, detailing, painting, etc.)</li><li>Strong problem-solving and customer handling skills</li><li>Familiarity with CRM tools and MS Office is a plus</li><li>Fluency in English is required; Arabic speaking is a plus</li></ul>Skills<ul><li>Sales &amp; business development</li><li>Customer relationship management</li><li>Communication &amp; negotiation</li><li>Time management and organization</li><li>Target-driven and self-motivated</li></ul>Benefits<ul><li>Salary upto AED.15,000</li><li>Attractive commission structure</li><li>Career growth opportunities</li><li>Professional and supportive work environment</li></ul>Job Types: Full-time, PermanentWork Location: DubaiPay: AED5,000.00 - AED15,000.00 per monthWork Location: In person

Sales Executive with Experience in Automotive Body Shop Services (PPF, Detailing, Denting & Painting

<div>
 
 The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists
 
 
 
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Communicate with customers via phone, email and chat
 </li>
 <li>
 Provide knowledgeable answers to questions about product, pricing and availability
 </li>
 <li>
 Work with internal departments to meet customer's needs
 </li>
 <li>
 Data entry in various platforms
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 
 
 
 <ul>
 <li>
 At least 1 - 3 years' of relevant work experience
 </li>
 <li>
 Excellent phone etiquette and excellent verbal, written, and interpersonal skills
 </li>
 <li>
 Ability to multi-task, organize, and prioritize work
 </li>
 <li>
 Arabic speaker is a must.
 </li>
 </ul>
 
 
 
</div>

Explore 520+ Customer care representative in Dubai this July. Find roles across top companies and apply now to boost your career.

520 customer care representative jobs In Dubai

Customer Care Representative (Medical Background ONLY)

Customer Service Representative

Customer Service Representative

Customer Service Representative

Call Center Representative (Arabic & English Speaker)

Sales Executive with Experience in Automotive Body Shop Services (PPF, Detailing, Denting & Painting

Customer Service Representative