sales representative

sales coordinator

receptionist

sales consultant

sales associate

customer care representative

Pinoy Arabian

We are seeking a motivated and customer-focused individual to join our tourism company as a Customer Service Representative.Key Responsibilities:<ul><li>Handle customer inquiries via phone, email, and chat with professionalism and efficiency.</li><li>Assist customers with bookings, cancellations, and modifications.</li><li>Provide detailed information about our tours, packages, and services.</li><li>Resolve customer complaints and issues promptly, escalating to management when necessary.</li><li>Maintain accurate records of customer interactions and transactions.</li><li>Collaborate with other team members to ensure customer satisfaction.</li></ul>Job Types: Full-time, PermanentPay: AED2,500.00 per monthLanguage:<ul><li>Tagalog (Required)</li></ul>

Customer Service Representative

Creneau International Middle East

Role DescriptionThis is a full-time on-site role for a Customer Service Representative - Call Center Agent located in Dubai. The Customer Service Representative - Call Center Agent will be responsible for answering inbound calls, handles booking/reservations and making outbound calls to ensure customer satisfaction. Expected to provide exceptional customer service by actively listening to customers, determining their needs, and offering solutions that meet those needs, as well as handling customer complaints and escalating complex issues to the appropriate team.Qualifications<ul><li>Excellent verbal and written communication skills in English</li><li>Knowledgeable of different reservations app (e.g. SevenRooms &amp; EatApp)</li><li>Strong background in F&amp;B and with previous work experience as call center agent in Hospitality / F&amp;B Industry is a must.</li><li>Ability to remain calm and empathetic during customer interactions.</li><li>Ability to multitask, prioritize, and manage time effectively.</li><li>Experience with CRM systems and software is an advantage.</li><li>Sales or marketing experience considered a plus.</li><li>Ability to work in a fast-paced environment.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Do you have strong background in Hospitality or F&amp;B?</li><li>Do you have previous experience working as Call Center Agent in Hospitality/F&amp;B industry?</li><li>What is your salary expectation for this role?</li><li>Are you knowledgeable of different reservations app such as Seven Rooms or Eat App?</li></ul>Experience:<ul><li>customer service: 1 year (Required)</li></ul>

F&B Reservations Agent

Keolis

<div>The purpose of this position is to promote and improve customer service excellence, handle customers&rsquo; complaints and ensure a safe, secure and clean environment for customers and staff. 
MAIN RESPONSIBILITIES
<ul>
<li>Promoting and improving customer service excellence.</li>
<li>Conduct customer service satisfaction survey and analyse the needs and expectations of customers.</li>
<li>Cooperate with business partners.</li>
<li>Handle customers&rsquo; complaints.</li>
<li>Handle customers&rsquo; requirements and enquiries by telephone, fax and email.</li>
<li>Ensure a safe, secure and clean environment for customers and staff.</li>
<li>Ensure the company strategies and quality systems are followed.</li>
<li>Report and solve faults and problems according to company procedure.</li>
<li>Perform and carry out other duties as instructed / directed by the Assistant Manager Customer Experience and Planning &amp; Performance Manager.</li></ul> 


KEY SKILLS
<ul>
<li>Proficient in spoken and written English and or Arabic.</li>
<li>Active listening.</li>
<li>Attentive to details and able to multitask.</li>
<li>Good interpersonal and communications skills at all levels.</li></ul> 


EXPERIENCES
<ul>
<li>A minimum of 2 years of work experience in a relevant field.</li>
<li>Strong background in transport or services industry is highly preferable.</li></ul> 


EDUCATIONNAL QUALIFCATIONS
<ul>
<li>Ideally a degree or high diploma holder in any discipline.</li></ul></div>

AkzoNobel

<div>
 
 About AkzoNobel
 
 
 
 Since 1792, we&rsquo;ve been supplying the innovative paints and coatings that help to color people&rsquo;s lives and protect what matters most. Our world class portfolio of brands &ndash; including Dulux, International, Sikkens and Interpon &ndash; is trusted by customers around the globe. We&rsquo;re active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life. Because we believe every surface is an opportunity. It&rsquo;s what you&rsquo;d expect from a pioneering and long-established paints company that&rsquo;s dedicated to providing sustainable solutions and preserving the best of what we have today &ndash; while creating an even better tomorrow. Let&rsquo;s paint the future together.
 
 
 For more information please visit www.akzonobel.com
 
 
 &copy; 2024 Akzo Nobel N.V. All rights reserved.
 
 
 
 Job Purpose
 
 
 
 Delivering high level of service to customers by managing end to end order to cash process with high level of communication with all internal and external parties in the Middle East Region.
 
 
 
 Key Accountabilities
 
 
 
 <ul>
 <li>
 Managing essential day-to-day duties for the team and supervising team activities across Middle East &amp; African countries for Powder &amp; ASC Coatings business.
 </li>
 <li>
 Supporting the growth of the Wood Business in Oman and working with local cos based in Oman to ensure Complete Customer Satisfaction.
 </li>
 <li>
 Collaborating closely with Supply/Sales/Demand and Logistic, and serving as the initial point of contact for any issues for protective team
 </li>
 <li>
 To Manage and review task like OTIF, SLOB, and Back Orders
 </li>
 <li>
 To manage order receipt efficiently, prioritising timely order processing and good customer interactions and relationships
 </li>
 <li>
 Manages the order-to-cash process with excellence in order processing.
 </li>
 <li>
 Registers and processes customer orders in the ERP system received via, electronic mail, and phone or through other contact with the customer.
 </li>
 <li>
 Ensures order processing is handled correct and in full and is transferred to the transporters (logistics).
 </li>
 <li>
 Raises issues in delivery, documentation and/or invoices process with Supervisor.
 </li>
 <li>
 Acts as first level contact with customer for answers to questions and in attempting to resolve complaints.
 </li>
 <li>
 Obtains adequate customer and product knowledge to find solutions for customer needs (e.g., additional and/or alternative products).
 </li>
 <li>
 Makes proposals for improvements on work processes.
 </li>
 <li>
 Completes registering / filing / archiving of customer service-related documentation.
 </li>
 <li>
 Assures cooperation between customer service and field force regarding administration of customers&rsquo; orders. Closely cooperates with the Planning, Logistics functions to maintain consistency in approach towards customer service in the organization.
 </li>
 <li>
 Adheres to all applicable corporate as well as site policies/procedures with regard to personal conduct/HS&amp;E standards and acts in compliance with all regulations.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 
 Education
 
 
 
 <ul>
 <li>
 University graduate or equivalent.
 </li>
 <li>
 This role requires written and spoken skills in Arabic and English languages.
 
 
 </li>
 </ul>
 
 Management And General Skills
 
 
 
 <ul>
 <li>
 Must be able to work well under pressure and adhere to strict deadlines, be able to multitask, and have good interpersonal and communication skills. Must be able to work well in a team environment
 </li>
 <li>
 MS Office (Excel / Word / PowerPoint)
 </li>
 <li>
 Good customer service and negotiation skills. Able to manage time and prioritize activities effectively. Must be able to execute tasks quickly and efficiently
 
 
 </li>
 </ul>
 
 Functional Skills
 
 
 
 <ul>
 <li>
 Knowledge of ERP systems and Order to cash processes in a Business-to-Business environment
 </li>
 <li>
 Sound understanding of other functional areas: sales, supply chain, marketing, and logistics
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 2-3 years customer service experience required
 </li>
 <li>
 SAP experience is a distinct advantage
 
 
 </li>
 </ul>
 At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.
 
 
 Requisition ID: 47467
</div>

PlaceUp

<div>Position Overview:
We are seeking a qualified and compassionate Veterinarian to join our client's team, a leading insurance provider in the UAE. 
Key Responsibilities:
1.Aftersales Support:<ul><li>
Assist customers with post-policy inquiries and ensure a seamless aftersales experience.</li></ul>
2.Claims Handling:<ul><li>
Evaluate and process pet health insurance claims, including assessing medical records for pre-existing conditions.</li><li>
Provide accurate and timely resolutions for claims-related queries.</li></ul>
3.Customer Guidance:<ul><li>
Respond to customer calls and emails, offering expert advice on pet health and wellness.</li><li>
Educate pet parents on best practices for preventive care and treatment options.</li></ul>
4.Pre-Existing Condition Assessment:<ul><li>
Review and assess pets medical histories to determine eligibility for insurance coverage.</li></ul>
5.Event Representation:<ul><li>
Act as a company representative at pet-related events, offering veterinary insights and engaging with the community.</li></ul>
6.Collaboration:<ul><li>
Work closely with internal teams to develop pet care resources and ensure customer satisfaction.</li></ul> 
Qualifications:<ul><li>
Doctor of Veterinary Medicine (DVM) or equivalent certification.</li><li>
Licensed veterinarian with clinical experience (preferred).</li><li>
Strong communication and interpersonal skills.</li><li>
Customer-focused with a passion for helping pet parents.</li><li>
Knowledge of pet insurance policies and claims processes (preferred, training available).</li><li>
Ability to attend and participate in events, with occasional travel required.</li></ul></div>

Veterinarian

Sky View Development

Company Overview:We are a well-established and trusted real estate brokerage with years of experience in the UAE property market. Our mission is to deliver exceptional service to our clients while maintaining the highest standards of professionalism, transparency, and quality in every transaction.Position Overview:We are seeking a detail-oriented and customer-focused Customer Service &amp; Quality Control Executive to join our team. This role is crucial in ensuring client satisfaction, maintaining service excellence, and upholding compliance with real estate industry standards.Key Responsibilities:<ul><li>Serve as the first point of contact for client inquiries (calls, emails, and walk-ins) and ensure prompt, professional, and friendly responses.</li><li>Handle client concerns, complaints, and feedback, ensuring timely and effective resolution.</li><li>Monitor and review listings, marketing materials, and property advertisements to ensure accuracy, completeness, and compliance with company and RERA standards.</li><li>Conduct follow-ups with clients post-viewings and post-transactions to ensure satisfaction and encourage repeat business.</li><li>Coordinate with sales and leasing teams to ensure all documentation is accurate and complete before submission.</li><li>Track and monitor customer service KPIs and prepare reports for management.</li><li>Perform quality checks on contracts, offers, and other legal documentation for accuracy and compliance.</li><li>Assist in improving customer experience by recommending process and service enhancements.</li><li>Ensure all client data is handled securely and in line with company policies.</li></ul>Requirements:<ul><li>Minimum 2 years of experience in customer service or quality control, preferably in the real estate industry.</li><li>Strong understanding of RERA regulations and Dubai real estate procedures.</li><li>Excellent communication skills in English (Arabic is an advantage).</li><li>High attention to detail and accuracy.</li><li>Strong problem-solving and conflict resolution skills.</li><li>Proficient in MS Office and CRM systems.</li><li>Ability to multitask and work in a fast-paced environment.</li></ul>Job Type: Full-time

Property Finder

<div>
 Property Finder is the leading property portal in the Middle East and North Africa (MENA) region, dedicated to shaping an inclusive future for real estate while spearheading the region&rsquo;s growing tech ecosystem. At its core is a clear and powerful purpose: To change living for good in the region.
 
 
 Founded on the value of great ambitions, Property Finder connects millions of property seekers with thousands of real estate professionals every day. The platform offers a seamless and enriching experience, empowering both buyers and renters to make informed decisions. Since its inception in 2007, Property Finder has evolved into a trusted partner for developers, brokers, and home seekers. As a lighthouse tech company, it continues to create an environment where people can thrive and contribute meaningfully to the transformation of real estate in MENA.
 
 
 
 Role Summary:
 
 
 
 <ul>
 <li>
 The Inside Sales Representative (ISR) will be responsible for managing existing customers, understanding their needs, and ensuring a smooth sales process.
 </li>
 <li>
 The ISR is also responsible for developing new leads and targeting prospects. At the heart of this role is closing sales and exceeding targets.
 </li>
 <li>
 To be successful as an inside sales representative you should be able to build instant rapport and achieve customer satisfaction. A top inside sales representative should also be very competitive and a good listener.
 
 
 </li>
 </ul>
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Communicate with existing customers and make outbound calls to potential customers.
 </li>
 <li>
 Conducting monthly business reviews with existing customers.
 </li>
 <li>
 Identify growth opportunities for clients
 </li>
 <li>
 Leveraging internal data tools to drive performance optimization
 </li>
 <li>
 Coaching and training existing clients while onboarding new clients
 </li>
 <li>
 Researching and qualifying new leads and prospects.
 </li>
 <li>
 Understanding existing customers' needs and identifying upsell opportunities.
 </li>
 <li>
 Executing Renewals on time and with quality.
 </li>
 <li>
 Answering potential customers' questions and sending additional information and proposals.
 </li>
 <li>
 Learning, presenting and demonstrating various products.
 </li>
 <li>
 Staying informed about competing products and services.
 </li>
 <li>
 Closing sales and achieving sales target.
 
 
 </li>
 </ul>
 
 Desired Qualifications:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree in science, marketing, business or related fields.
 </li>
 <li>
 2-3 years of previous experience in an outbound call-center or a related sales position.
 </li>
 <li>
 Strong listening and sales skills including financial negotiation skills, objection handling, competitive dispositioning, problem solving, etc.
 </li>
 <li>
 Proficiency in Microsoft Office and CRM software such as Salesforce.com.
 </li>
 <li>
 Ability to multi-task, prioritize, and manage time effectively
 </li>
 <li>
 Excellent communication skills, both verbal and written.
 </li>
 <li>
 Good organisational skills and the ability to multitask.
 </li>
 <li>
 Excellent phone and cold calling skills.
 </li>
 <li>
 Exceptional customer service skills.
 </li>
 <li>
 Ability to achieve sales targets
 
 
 </li>
 </ul>
 
 Our promise to talent
 
 
 
 At Property Finder, we believe talent thrives in an environment where you can be your best self. Where you are empowered to create, elevate, grow, and care. Our team is made up of the best and brightest, united by a shared ambition to change living for good in the region. We attract top talent who want to make an impact. We firmly believe that when our people grow, we all succeed.
 
 
 
 Property Finder Guiding Principles
 
 
 
 <ul>
 <li>
 Think Future First
 </li>
 <li>
 Data Beats Opinions, Speed Beats Perfection
 </li>
 <li>
 Optimise for Impact
 </li>
 <li>
 No Ostriches Allowed
 </li>
 <li>
 Our People, Our Power
 </li>
 <li>
 The Biggest Risk is Taking no Risk at All
 
 
 </li>
 </ul>
 
 Find us at:
 
 
 
 Twitter
 
 
 Facebook
 
 
 Instagram
 
 
 Linkedin
 
 
 Glassdoor
</div>

Inside Sales Representative / Account Manager

Explore 2270+ Customer care representative in Dubai this September. Find roles across top companies and apply now to boost your career.

2270 customer care representative jobs IN Dubai

Customer Service Representative

F&B Reservations Agent

Customer Service Representative

Customer Service Representative

Veterinarian

Customer Service Representative

Inside Sales Representative / Account Manager