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customer care representative

FedEx

<div>Customer Support; Hub Operations; Account Creation; Basic Process Onboarding; Bookings; Inquiry; Providing Quotes; Complaint Handling; AIssue Resolution; Case Management; Service Recovery; Pro-active Prevention; Claims Handling; Escalated Issue Resolution; Enquiry; Enquiries (Ad Hoc); Basic Complaint Handling; Basic Issue Resolution 
Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex issues, may escalate to senior team members.
Grade: 4
Opened only for UAE nationals. 
Interpersonal Skills;Written &amp; Verbal Communication Skills;Team Working Skills;Microsoft Office &amp; PC Skills;Problem Solving Skills 
FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone.
All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.<h2 class="jobSectionHeader">
Our Company</h2>
FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World&rsquo;s Most Admired Companies by &quot;Fortune&quot; magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.<h2 class="jobSectionHeader">
Our Philosophy</h2>
The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.<h2 class="jobSectionHeader">
Our Culture</h2>
Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970&rsquo;s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today&rsquo;s global marketplace.</div>

Customer Care Representative Associate - UAE Nationals Only

CITY MAIDS CLEANING SERVICES

TAGALOG SPEAKING - Ready To Join - FEMALE CUSTOMER SERVICE REPRESENTATIVE IS REQUIREDJob Description: We are seeking an experienced Female Customer Service Representative / Call Center to join our dynamic team immediately. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our valued clients. This position requires excellent communication skills, a strong problem-solving ability, and a professional demeanor.Responsibilities:<ul><li>&middot; Answer inbound calls promptly and professionally</li><li>&middot; Resolve customer complaints and issues efficiently and effectively</li><li>&middot; Maintain accurate customer records and update information as needed</li></ul>Requirements:<ul><li>&middot; Previous experience as a Customer Service Representative in a call center or similar</li><li>&middot; Familiarity with CRM software and customer support tools</li><li>&middot; Ability to work independently as well as in a team-oriented environment</li><li>&middot; Ready to join immediately</li></ul>Benefits:<ul><li>Salary 4,000 AED</li><li>One month paid leave yearly</li><li>Health insurance</li><li>Nine Hours Duty</li><li>End of service as per UAE Labour Law</li></ul>Pay: From AED4,000.00 per monthApplication Question(s):<ul><li>Can you join immediately?</li><li>Do You Speak Tagalog?</li></ul>Work Location: In person

Customer Service Representative/Call Center Agent

QES Event Management LLC

About QESQES is a growing company working across events, exhibitions, AI solutions, technology, creative services, and digital projects. We are looking for motivated Sales &amp; Marketing candidates to join our team and grow with us.Job DescriptionWe are hiring Sales &amp; Marketing Executives who are confident in communication, active in follow-ups, and able to speak with clients professionally.Experience in events or exhibitions is an advantage, but it is not required. We are also open to candidates with backgrounds in sales, telemarketing, call center, customer care, client service, or marketing.The selected candidates will receive training about our services, including events, exhibitions, AI solutions, technology, and creative production.Responsibilities<ul><li>Contact potential clients by phone, email, WhatsApp, and meetings</li><li>Follow up with leads and maintain client communication</li><li>Introduce QES services to new and existing clients</li><li>Support sales and marketing activities</li><li>Build strong relationships with customers</li><li>Maintain daily reports and update client details</li><li>Coordinate with the internal team when required</li></ul>Requirements<ul><li>Experience in sales, marketing, telemarketing, call center, customer care, or client relations</li><li>Strong communication and follow-up skills</li><li>Confident speaking with clients</li><li>Positive attitude and willingness to learn</li><li>Ability to work with targets and deadlines</li><li>Good English communication skills</li><li>Experience in events, exhibitions, technology, or AI solutions is a plus, but not mandatory</li></ul>Preferred Candidate Backgrounds<ul><li>Sales Executive</li><li>Telemarketing Executive</li><li>Call Center Agent</li><li>Customer Care Representative</li><li>Marketing Executive</li><li>Client Relationship Executive</li></ul>What We OfferTraining and career growthOpportunity to work in events, exhibitions, AI, and technologyProfessional work environmentGrowth opportunity within the companyHow to ApplyInterested candidates can send their CV to: admins@qesexhibition.comEmail Subject: Sales &amp; Marketing ApplicationJob Type: Full-timePay: From AED3,500.00 per monthWork Location: In person

Sales & Marketing Executive

Diamond Printing Press

Job Vacancy: Customer Service RepresentativeWe&rsquo;re looking for a Customer Service Representative (CSR) who is responsible for building and maintaining positive customer relationships, serving as the central coordinator for all customer print jobs. This role is responsible for handling client inquiries, processing orders, providing quotes, tracking jobs, resolving issues, and ensuring customer satisfaction throughout the production process. The CSR works closely with the production and delivery teams to ensure timely and accurate fulfillment of printing jobs.Key Responsibilities:<ul><li>Respond to customer inquiries via phone, email, or in-person in a prompt and professional manner</li><li>Handle customer inquiries regarding offset printing services (brochures, flyers, packaging, labels, etc.)</li><li>Provide accurate price quotes and product information based on customer requirements</li><li>Enter and manage customer orders in the system, ensuring all job specifications are clear and complete</li><li>Coordinate with design, prepress, and production departments to ensure jobs are produced to specifications and deadlines</li><li>Track job progress and proactively communicate status updates to customers</li><li>Resolve customer issues or complaints efficiently and professionally</li><li>Follow up on completed jobs to ensure customer satisfaction and encourage repeat business</li><li>Maintain up-to-date knowledge of company products, services, and capabilities</li><li>Assist in creating and maintaining customer records, job files, and related documentation</li><li>Support the sales team in managing customer accounts and building client relationships</li></ul>Requirements:&middot; Languages: English, Hindi, Malayalam (Must know how to speak)Please come on 03/June/2026 Wednesday at 10:00 am for the interview.Office location: Kindly search on Google (Diamond Printing Press)WALK - IN INTERVIEW (Directly come to our office. Please don't message or call)Please search on google our location and directly come to our office for interview.Work Location: In person

Customer Service Representative

CREDITCARE CREDIT MANAGEMENT LLC

Company: CreditCare Credit Management LLC &ndash; Dubai Salary: Up to AED 4,500 (Depends on Experience) Benefits: Visa, Medical, and other benefits as per UAE Labour LawJob DescriptionCreditCare Credit Management LLC is looking for a Female Customer Service Representative (CSR) to join our team in Dubai. The ideal candidate will be responsible for handling customer inquiries, providing excellent support, and maintaining high levels of customer satisfaction.Responsibilities<ul><li>Handle inbound and outbound customer calls professionally</li><li>Assist clients with queries, account details, and service information</li><li>Maintain accurate records of customer interactions</li><li>Provide timely solutions and escalate issues when necessary</li><li>Work collaboratively with the team to achieve departmental goals</li></ul>Requirements<ul><li>Female candidates only</li><li>Previous customer service experience preferred</li><li>Strong communication and interpersonal skills</li><li>Ability to work in a fast-paced environment</li><li>Positive attitude and willingness to learn</li><li>Fluent in English; additional languages are a plus</li><li>Must be currently in the UAE</li></ul>Salary &amp; Benefits<ul><li>Salary up to AED 3000 (based on experience)</li><li>Visa, Medical, and other benefits provided as per UAE Labour Law</li><li>Supportive and professional work environment</li></ul>Job Types: Full-time, Permanent, Contract, Fresher Contract length: 24 monthsPay: Up to AED3,000.00 per monthWork Location: In person

Customer Service Representative (Female)

LAGGAR

We are seeking an articulate Bilingual Customer Service Specialist fluent in Arabic and English. The primary responsibility of this role is answering customer inquiries and resolving issues across phone, email, and live chat. Excellent communication and clarity are our top priorities.Key Responsibilities:- Answer incoming customer queries, requests, and complaints promptly in fluent Arabic and English.- Provide clear, accurate, and concise solutions to customer issues.- Maintain professional and helpful communication across all channels.Salary : To be discussed in the interview.Application Question(s):<ul><li>Do you speak Arabic and English fluently?</li><li>Can you read &amp; text in Arabic?</li></ul>Work Location: In person

Padra Medical center

In this role, you will engage with customers across multiple social media platforms, work closely with the marketing team to develop and execute social media strategies, and serve as the company's representative in meetings focused on social media initiatives.Key Resposibilities&middot; Addressing patient inquiries, concerns, and feedback across the company&rsquo;s social media channels in a timely and compassionate manner.&middot; Collaborating with sales, product management, and marketing teams to enhance the customer experience and exceed expectations.&middot; Monitoring social media platforms to ensure content accuracy and swiftly removing any inappropriate or non-compliant material.&middot; Working closely with the marketing team to develop and execute effective social media strategies.&middot; Maintaining in-depth knowledge of company products to deliver accurate, relevant, and helpful information to customers.&middot; Representing the company in social media-focused meetings and discussions.&middot; Keeping abreast of emerging social media trends, tools, and platform updates to optimize engagement and strategy.Qualifications (Education &ndash; Experinces &ndash; Skills)&middot; Bachelor&rsquo;s degree in Social Media Management, Marketing, or a related discipline.&middot; At least 6 month of experience in a social media representative or similar role.&middot; One year of customer service experience is a plus.&middot; Strong understanding of social media best practices and trends.&middot; Proficient in using major social media platforms, including Twitter, Facebook, Instagram, LinkedIn, and Google+.&middot; Familiarity with social media management and analytics tools such as Hootsuite, Buffer, and Google Analytics.&middot; Excellent customer service skills.. Health care industry Experience required. Remote Job &amp; Comfortable to do Day &amp; Night Shift&middot; Strong communication and interpersonal abilities.Work Location: In person

Community Specialist - Arabic

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735 customer care representative jobs In Dubai

Customer Care Representative Associate - UAE Nationals Only

Customer Service Representative/Call Center Agent

Sales & Marketing Executive

Customer Service Representative

Customer Service Representative (Female)

Customer Service Representative

Community Specialist - Arabic