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communication specialist Jobs in Rawalpindi

communication specialist

customer care officer-prime bpo5 Jobs in Rawalpindi

customer care officer-prime bpo5

customer data verification specialist aca-night shift Jobs in Rawalpindi

customer communication specialist

Prime BPO5

Job DescriptionWe are looking for a motivated Call Center Agent to handle inbound and outbound calls for our USA-based clients. The ideal candidate should have good English communication skills and a customer-friendly attitude.Responsibilities<ul><li>Handle inbound and outbound calls with US customers</li><li>Provide information about products/services</li><li>Resolve customer queries and complaints politely</li><li>Maintain call records and customer details</li><li>Meet daily/weekly call targets</li><li>Follow company call scripts and policies</li></ul>Requirements<ul><li>Basic English speaking and understanding</li><li>Fresh candidates and experienced both welcome</li><li>Willing to work night shifts (USA time)</li><li>Basic computer knowledge</li><li>Good listening and communication skills</li><li>Ability to work in a team</li></ul>Benefits<ul><li>Fixed salary + performance-based bonuses</li><li>Paid training</li><li>Friendly working environment</li><li>Career growth opportunities</li></ul>Optional Skills (Nice to Have)<ul><li>Good English Speaking</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs75,000.00 per monthWork Location: In person

Customer Communication Specialist

Iplex

About the RoleWe are seeking a skilled and confident Communication Specialist to handle customer calls. The ideal candidate must have excellent verbal communication skills, a customer-first mindset, and the ability to manage conversations professionally and efficiently.Preferred Qualifications<ul><li>Experience handling international clients</li><li>Prior experience in sales or support calls</li></ul>Office Location:<ul><li>Bahria Town, Phase 4, Civil Center, Rawalpindi</li></ul>Job Type:<ul><li>Full Time Onsite</li></ul>Job Type: Full-timeWork Location: In person

Communication Specialist

Meds IT Nexus

Meds Nexus are looking for a Senior. P.H.D Specialist - Who is proficient in Spanish communication skills for our patient help desk department. It's a salary-based role.Responsibilities: Answering inbound patient calls and scheduling appointments. Adding new patients to the system if it does not exist already. Coordinating with doctor&rsquo;s offices in the US regarding office hours, appointments and location changes, etc. Gathering details of patient queries for any results and medications and relaying info to the doctor&rsquo;s office. Handle other duties as needed. Manage customer complaints, provide appropriate solutions and alternatives within the time limits, and ensure resolution. Identify client needs, and respond in a professional, efficient, and courteous manner. Solve queries from patients regarding their medical issues Handling Front Desk (USA) 2 to 3 years of hands-on experience in customer support and any call center experience.Requirements: Minimum bachelor in any domain with excellent English and Spanish communication skills (preferably North American accent) Experience in MS Office (Word, Excel, PP) Knowledge of the US Healthcare industry, 2 to 3 years of hands-on experience in customer support Available to work during US working hours If you are interested in this exciting opportunity and meet the requirements above, please send your resume and a cover letter to hr@medsnexus.com by 30th April 2023. We will be conducting interviews on a rolling basis and aim to decide within a week.Job Rewards and Benefits<ul><li>Paid Leaves</li><li>Lucrative Monthly Bonuses (TBD)</li><li>HR Bonus</li><li>Inflation Bonus</li><li>Promotion</li><li>Increments</li><li>Medical (TBD)</li><li>Employee Equity Funds Program (EEFP)</li><li>Saturday and Sunday Off</li><li>Transportation allowances only for female staff</li><li>Complementary Food (Dinner) &amp; Tea/Green Tea (Two times)</li></ul>Office # 1, 5th Floor, Gold Mark Plaza, Asghar Mall Rd, Asghar Mall Scheme, Rawalpindi, Punjab 46000Special Note: This job is not for fresh candidates.Job Timing: 05:30 PM To 02:30 AMJob Types: Full-time, Contract Contract length: 36 monthsAbility to commute/relocate:<ul><li>Rawalpindi: Reliably commute or planning to relocate before starting work (Required)</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Bilingual Senior. P.H.D Specialist (Spanish): 2 years (Preferred)</li></ul>Language:<ul><li>Spanish (Preferred)</li></ul>Work Location: In person

Senior PHD Specialist

Mindstorm Communications

Are you a communication wizard with a passion for customer service? Mindstorm Communications is looking for passionate individuals to Join our call center as A Telemarketing Sales Specialist for a better career!Requirements:<ul><li>Active listening and attention to detail</li><li>Excellent communication and organizational skills</li><li>Maximizing Sales opportunities and achieving the targets</li><li>Must have an experience of at least six months in a call center</li><li>Should not be a student or working elsewhere</li></ul>What we offer :<ul><li>Market competitive salary and Bonuses</li><li>Continuous training and development</li><li>Positive work culture</li><li>Paid leaves</li><li>Internal Promotion</li><li>Awards and recognition</li><li>Co-Curricular activities</li></ul>Mindstorm is a perfect haunt for you come join us!+92 330 556 1080Job Types: Full-time, Contract Contract length: 12 monthsPay: Rs60,000.00 - Rs75,000.00 per monthWork Location: In person

Telemarketing Sales Specialist-Prime BPO 5

Are you a communication wizard with a passion for customer service? Mindstorm Communications is looking for passionate individuals to join our call center as a Specialist for a better career!Requirements:<ul><li>Active listening and attention to detail</li><li>Excellent communication and organizational skills</li><li>Maximizing Sales opportunities and achieving the targets</li><li>Must have an experience of at least six months in a call center</li><li>Should not be a student or working elsewhere</li><li>Able to work in a night shift</li></ul>What we offer :<ul><li>Market-competitive salary and Bonuses</li><li>Continuous training and development</li><li>Positive work culture</li><li>Paid leaves</li><li>Internal Promotion</li><li>Awards and recognition</li><li>Co-Curricular activities</li></ul>Mindstorm is a perfect haunt for you ,come join us!+92 330 556 1080Job Types: Full-time, Contract Contract length: 12 monthsPay: Rs60,000.00 - Rs75,000.00 per monthWork Location: In person

Customer Care Officer-prime bpo5

Scaleup Connect

Restaurant ManagerEmployment Type: Full-Time Work Mode: Onsite Location: Bahria Town Phase 4, Paradise Commercial, Rawalpindi / Islamabad Work Schedule: 9-hour shift with lunch/dinner break, 6 days per week Gender Preference: MaleRole OverviewScaleUp Connect is hiring a Restaurant Operations Specialist on behalf of its client for a hospitality establishment located in Bahria Town Phase 4, Rawalpindi/Islamabad. The selected candidate will be responsible for overseeing daily restaurant operations, supervising staff, ensuring exceptional customer service, and maintaining operational efficiency. This role requires strong leadership skills, operational expertise, and the ability to manage both team performance and restaurant profitability.Key ResponsibilitiesOperations Management<ul><li>Oversee daily restaurant operations and ensure smooth service delivery.</li><li>Maintain cleanliness, organization, and proper maintenance of the facility.</li></ul>Staff Supervision<ul><li>Supervise restaurant staff including scheduling, attendance tracking, and performance monitoring.</li><li>Provide training and guidance to ensure service standards are consistently met.</li></ul>Guest Relations<ul><li>Ensure a high level of customer satisfaction by maintaining excellent service standards.</li><li>Handle guest complaints professionally and resolve issues promptly.</li></ul>Quality Control<ul><li>Monitor food quality, presentation, and hygiene standards.</li><li>Ensure compliance with health and safety regulations.</li></ul>Financial &amp; Administrative Management<ul><li>Manage operational costs and monitor restaurant budgets.</li><li>Track sales performance and prepare daily or weekly operational reports.</li></ul>Inventory &amp; Coordination<ul><li>Monitor stock levels and coordinate with suppliers for timely replenishment.</li><li>Work closely with kitchen staff to ensure efficient food preparation and service.</li></ul>Strategy &amp; Policy Implementation<ul><li>Implement company policies and operational procedures.</li><li>Identify opportunities to improve service quality, efficiency, and revenue.</li></ul>Education<ul><li>Intermediate or Graduate</li></ul>Experience<ul><li>Experience: 1&ndash;2 years</li><li>Preferred Industry Background: Restaurant / Hospitality</li></ul>Skills &amp; Competencies<ul><li>Leadership and team management</li><li>Customer service and conflict resolution</li><li>Operational and financial management</li><li>Strong communication and interpersonal skills</li><li>Ability to work in a fast-paced environment</li></ul>Compensation<ul><li>Base Salary: PKR 60,000 &ndash; 70,000</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs70,000.00 per monthWork Location: In person

Restaurant Operations Specialist

Kickstart Your Career as a Verification of Benefits (VOB) Specialist at Meds Nexus Pvt. Ltd.!Are you ready to grow with one of Pakistan&rsquo;s fastest-growing medical billing companies? Meds Nexus Pvt. Ltd., located in the heart of Rawalpindi, is hiring Verification of Benefits (VOB) Specialists to join our dynamic team. If you're passionate about healthcare processes, have sharp attention to detail, and possess excellent spoken English skills, this is your opportunity!Job DescriptionAs a VOB Specialist, your core responsibility will be to verify patients&rsquo; insurance eligibility and benefits before their medical visits. You will play a crucial role in supporting our clients in the U.S. healthcare industry by ensuring accurate and timely benefit verification.Key Responsibilities:<ul><li>Contact U.S.-based insurance companies to verify patient coverage details</li><li>Maintain and track the verification workflow for each patient</li><li>Document call notes with precision and take corrective measures as needed</li><li>Update actions and notes on the client&rsquo;s revenue cycle management (RCM) platform</li><li>Follow client-specific documentation standards and protocols</li><li>Uphold Meds Nexus&rsquo; data protection and information security guidelines</li><li>Demonstrate integrity and adhere to the highest standards of ethical conduct</li></ul>Desired Candidate ProfileWe&rsquo;re looking for someone who is detail-oriented, proactive, and well-versed in U.S. medical billing processes.Requirements:<ul><li>Minimum 2+ years of experience as a VOB Specialist with a medical billing service provider</li><li>Strong knowledge of the U.S. revenue cycle, Eligibility &amp; Benefits Verification, and Prior Authorization</li><li>Ability to understand and apply client-specific business rules</li><li>Skilled in generating reports and maintaining accurate records</li><li>Strong communication skills with a neutral/clear accent</li><li>Graduate degree in any field</li><li>Problem-solving attitude with a willingness to learn and grow</li></ul>Job Rewards and Benefits:<ul><li>Paid Leaves</li><li>HR Bonus</li><li>Inflation Bonus</li><li>MTD (Month-To-Date) Bonus</li><li>Promotion</li><li>Increments</li><li>Medical Coverage</li><li>Leave Encashment</li><li>Contributory Saving Plan (CSP)</li><li>Annual Trip</li><li>Saturday and Sunday Off</li><li>Transportation allowances only for female staff</li><li>Complementary Food (Dinner) &amp; Tea/Green Tea (Two times)</li></ul>Office Timing: 5:30 PM to 2:30 AMWhy Join Meds Nexus?Join our team and become part of a forward-thinking organization that values innovation, promotes continuous learning, and provides real opportunities for career advancement. At Meds Nexus, your hard work is not only appreciated&mdash;it&rsquo;s recognized and rewarded.Apply now and take the next step in your medical billing career with Meds Nexus Pvt. Ltd.!Job Type: Full-timeWork Location: In personJob Type: Full-timeWork Location: In person

VOB Specialist

Explore 295+ Customer communication specialist in Rawalpindi this April. Find roles across top companies and apply now to boost your career.