marketing manager

marketing executive

account manager

key account manager

commercial manager

customer engagement manager

edari

<div>
 <p>
  <strong>
   We are looking to hire an Assistant Operations Manager - L&amp;D Brand Loyalty who will be responsible for strengthening internal engagement, ensuring operational excellence, and supporting the rollout of loyalty programme initiatives across all hotels for our client based in Dubai &ndash; which is one of the largest companies in the region.
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  This is a
  <strong>
   12-month renewable contract.
  </strong>
  The role sits within the
  <strong>
   Brand Loyalty Department
  </strong>
  and reports directly to the
  <strong>
   Brand Loyalty Operations Manager
  </strong>
  .
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key responsibilities:
  </strong>
 </p>
 <p>
  &bull; Support the execution of operational strategies to drive enrolment, engagement, and programme satisfaction across all hotels.
 </p>
 <p>
  &bull; Ensure benefits, recognition standards, and programme processes are consistently delivered at property level.
 </p>
 <p>
  &bull; Work closely with hotel loyalty champions and operational leaders to drive performance accountability.
 </p>
 <p>
  &bull; Provide day-to-day support to hotel teams on loyalty processes, policies, and best practices.
 </p>
 <p>
  &bull; Conduct regular property visits, audits, and follow-ups to strengthen engagement and adherence.
 </p>
 <p>
  &bull; Design and deliver training programmes for hotel teams and loyalty champions.
 </p>
 <p>
  &bull; Develop learning materials including e-learning, workshops, job aids, and toolkits.
 </p>
 <p>
  &bull; Monitor training effectiveness and recommend improvements.
 </p>
 <p>
  &bull; Support onboarding and ongoing upscaling for colleagues involved in loyalty delivery.
 </p>
 <p>
  &bull; Participate in project meetings and support rollouts of new loyalty initiatives.
 </p>
 <p>
  &bull; Monitor hotel readiness and adoption of new programme enhancements.
 </p>
 <p>
  &bull; Assist in testing, validating, and communicating system updates and improvements.
 </p>
 <p>
  &bull; Ensure system knowledge and usage across hotels remains accurate and aligned with standards.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Knowledge, skills &amp; experience:
  </strong>
 </p>
 <p>
  &bull; Bachelor&rsquo;s degree in Marketing, Business, Hospitality, or related field.
 </p>
 <p>
  &bull; 3&ndash;5 years&rsquo; experience in loyalty programmes or customer engagement roles.
 </p>
 <p>
  &bull; Proven background in Learning &amp; Development, including training design and facilitation.
 </p>
 <p>
  &bull; Strong communication, presentation, and stakeholder management skills.
 </p>
 <p>
  &bull; Analytical mindset with the ability to interpret data and drive insights.
 </p>
 <p>
  &bull; Proactive, collaborative, adaptable, detail-oriented, and customer-centric.
 </p>
 <p>
  &bull; Ability to influence and engage teams at all levels.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Availability:
  </strong>
 </p>
 <p>
  Preference will be given to candidates available immediately or a maximum of 30 days after accepting the offer.
 </p>
 <p>
  We are looking for a candidate who will be able to work in the
  <strong>
   United Arab Emirates
  </strong>
  . Please apply with your resume and remember to provide us with your contact details.
 </p>
 <p>
  <br/>
 </p>
 <p>
  We will review your job application within 7 working days. Should your profile fit the requirements of the role, a consultant from Edari will be in touch to gain a deeper understanding of your background, discuss the role in more detail, and outline potential next steps.
 </p>
</div>


Assistant Operations Manager - L&D Brand Loyalty

Cercli (YC S23)

Onboard new customers into Cercli platform and manage implementations end-to-end (project management).Configure Cercli settings and parameters for each customer.Thoroughly support customers with their data migration (advanced Excel / Google Sheet data handling).Train new and existing customers on Cercli best practices and latest features.Manage existing customer relationships by regularly checking in and anticipating needs.Support with product marketing campaigns, communications and customer engagement (Pylon).Organize customer events and package deliveries. Manage logistics accordingly.Support customers with daily requests (Pylon).Create and update how-to guide knowledge base articles (Pylon / Notion).Strong English communications skills required. Arabic speaker a strong plus.

Customer Success Specialist

Alton Aviation Consultancy

<div><div>Engagement Manager, Aviation Consulting, Dubai</div>
<div></div><div><b>COMPANY INTRODUCTION</b></div>
<div>Alton Aviation Consultancy is a specialized management consulting firm focused on the aviation sector. Our global client base includes, among others, major private equity and institutional investors in aviation, airlines, airports, lessors, and aerospace manufacturers. As an independent advisory firm with no joint ventures, affiliations, or other business affiliations, we pride ourselves on offering our clients independent, objective counsel. At Alton, our purpose is to deliver the objective, data-driven guidance and insight our clients require to inform business strategies, allocate capital, prioritize resources, and manage risk. We are looking for bright and talented minds to join our growing team in Dubai to work with colleagues in Dublin, Hong Kong, New York, Singapore, Tokyo, and Beijing.</div>
<div></div><div><b>JOB DESCRIPTION SUMMARY</b></div>
<div></div><div><b>Who We Are:</b></div>
<div>Alton delivers cutting-edge advisory services that help our aviation and aerospace sector clients conquer challenges and grow. We are a global team of seasoned management consultants and executives focused on the aviation industry who are renowned for thought leadership, quantitative analytics, and innovative solution development. Equipped with an unrivalled understanding of the global aviation value chain - including airlines, aviation finance, aerospace, MRO and aftermarket, airports, mobility, and technology - Alton is at the forefront of helping industry players navigate the ever-changing global aviation market and make strategic decisions that yield long-term value.</div>
<div></div><div>With respect to culture, Alton works collaboratively across offices as one global team, embracing a client-centric focus. We promote responsibility and accountability, with team members working to the highest standards given a shared sense of pride and purpose in meaningful work. Our organization is lean and flat, and we are committed to an open and transparent environment where learning thrives, and new ideas and perspectives are welcomed. Alton is keen to help team members develop their skills, expand their knowledge, and grow to be future leaders within the firm with Engagement Managers playing an active role in developing junior team members.</div>
<div></div><div>Our team members are supported with highly competitive compensation commensurate with the firm&rsquo;s performance and individual contributions, and a full suite of comprehensive benefits. Social responsibility has been core to our business values since Alton&rsquo;s founding, and we formalized our commitment to donating a portion of our revenue and time via the Pledge 1% corporate philanthropy movement. Please visit our careers page to learn more at, https://altonaviation.com/careers.</div>
<div></div><div><b>Job Overview:</b></div>
<div></div><div>Engagement Managers are expected to work with Alton&rsquo;s senior team members to help clients solve their most complex commercial, operational, and financial challenges. To do this, Engagement Managers lead teams of Associates and Senior Associates and take responsibility for the day-to-day execution of client engagements, encompassing analytical work, solution-crafting, and deliverable creation. Throughout your work with us, you will be working closely in tight-knit teams with Alton&rsquo;s leaders to apply commercial expertise and rigorous analysis to solving real-world problems facing aviation industry players. You will take part in exciting projects and have a direct stake in helping Alton&rsquo;s clients, while at the same time expand your own sector knowledge, consulting toolkit, management skills, and industry relationships.</div>
<div></div><div><b>Job Responsibilities:</b></div>
<ul><li>Lead project teams to conduct market research and perform both quantitative and qualitative analysis</li>
<li>Engage with clients to gather, analyze, and interpret data in support of assessments</li>
<li>Develop analytical and financial models</li>
<li>Become expert on aviation industry issues across the full value chain</li>
<li>Present results of studies and analyses, and draft report deliverables</li>
<li>Support the professional development of associates and senior associates, and provide training</li>
<li>Support the development of company intellectual property</li>
<li>Support targeted business development efforts with new and existing clients</li>
<li>Identify new business opportunities and offerings for the firm</li>
<li>Perform other logistical, administrative, or other tasks, as directed by company management</li>
</ul><div><b>QUALIFICATIONS</b></div>
<div></div><div><b>Qualities:</b></div>
<ul><li>Strong, demonstrable interest in, and passion for, the aviation industry</li>
<li>Excellent interpersonal, team management, and teambuilding skills</li>
<li>Comprehension of finance fundamentals</li>
<li>Strong analytical skills</li>
<li>Expert proficiency in Microsoft Office products, particularly Microsoft Excel</li>
<li>Superior organizational skills, flexibility managing multiple priorities, working to changing deadlines, and attention to detail</li>
<li>Unyielding commitment to excellence, delivering the best possible outcomes for clients</li>
<li>Excellent verbal and written communication skills in English; strong foreign language capabilities are a positive</li>
<li>Able to work precisely and productively under pressure and tight deadlines</li>
</ul><div><b>Educational Background:</b><br>
For Engagement Managers a degree in a quantitative, problem solving, or critical reasoning discipline (e.g., business, finance, mathematics, engineering, statistics, etc.) from a top educational institution is preferred.</div>
<div></div><div><b>Work Experience:</b></div>
<div>Engagement managers should have at least 6-9 years of aviation/aerospace industry working experience and/or relevant consultancy work experience. Candidates will also be considered with a strong background from other industries/positions offering relevant transferable skills (e.g., investment banking, management consulting). Candidates must have experience managing analytical teams.</div>
<div></div><div><b>Travel:</b></div>
<div>Domestic and overseas travel may be required 25-50% on average, or more during certain periods.</div>
<div></div><div><b>HOW TO APPLY</b></div>
<div></div><div>You must submit your resume and cover letter (in English) through our application portal on our website to be considered:</div>
<div><ul><li>Please visit our careers portal here: https://altonaviation.com/careers</li></ul>
<ul><li>Select the office and position you are applying to (please only apply to one Alton job posting)</li></ul>
<ul><li>Attach cover letter and resume, as well as your contact information</li></ul>
<ul><li>Once you have completed the above, click &ldquo;Submit&rdquo; to complete your application</li></ul>
</div><div>Please note: applicants should have the appropriate work authorization for the office location chosen; Alton does not provide visa/work sponsorship for this position.</div></div><div></div>

Engagement Manager, Management Consulting, Dubai

<div><div><b>We help the world run better</b><br>
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging &ndash; but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.</div><div></div><p><b><br>
Saudi Arabia role - candidates to be based preferrably in Riyadh.</b></p><p></p><p><b><br>
What you`ll do</b></p><p><b><br>
Summary:</b></p><p>
We, as a collective group of SAP Enterprise Architects, commit to leading the digital transformation of our customers by leveraging our expertise in system integration, strategic planning, and technology implementation. Our primary missions are to drive the Clean Core imperative and to accelerate the adoption of SAP Business Technology Platform (BTP) by fostering a culture of innovation and efficiency. We are dedicated to enabling Clean Core, aiming to simplify and modernize our IT landscape while reducing complexity and operational costs. By consolidating systems and streamlining processes, we strive to create a robust and agile infrastructure that supports the evolving needs of our business.</p><p><b>
The Role:</b></p><p><br>
Enterprise Architects play a crucial role in orchestrating the development of a holistic enterprise architecture model that supports established enterprise goals. To help companies to future-proof their technology environment we serve them from the select phase where the NorthStar Enterprise Architecture is being created, to adopt (Clean core transformation coming in) to the derive phase (translate the NorthStar Enterprise Architecture to its different SAP solutions, including BTP realizing the Clean Core).<br>
As an Enterprise Architect, you act as an Advisor to the customer to lead them towards the next step of IT-Services by providing holistic advice and guidance focusing either on an application/solution, an industry, or a technology.</p><p></p><p><b><br>
What you bring</b><br>
<b>Must-have requirements/skills:</b></p><div><ul><li><br>
At least 10 years+ of work experience in a customer experience role (e.g., Program Manager, Architect, Customer Engagement, Customer Advisory)</li></ul></div><ul><li>Proven experience delivering enterprise Business transformation through Application delivery.</li><li>Experience in end-to-end architectural design for hybrid solution landscapes.</li><li>Proven knowledge of SAP Enterprise Architecture Framework and Toolset, SAP Integration Advisory Methodology, SAP Extensibility Advisory Methodology, SAP Clean Core principles</li><li>Excellent communication, influencing and negotiation skills (in English language) at senior manager level both inside an IT team and across business functions.</li></ul><p></p><div><b><br>
Nice-to have requirements/skills:</b><br>
<ul><li>Experience in using SAP LeanIX &amp; Signavio as tools to document Enterprise Architectures &amp; Business Processes.</li></ul></div><ul><li>Ideally, proven knowledge of On-Premises solutions and its corresponding cloud solutions.</li><li>BTP Certifications (e.g. Integration Suite, Extension Suite, SAP Build)</li><li>Professional Training &amp; Certification (e.g., SAP Enterprise Architecture Framework featured by LeanIX EAM, SAP Certified Professional-Enterprise Architect [P_SAPEA_2023], TOGAF) as a plus.</li></ul><p></p><p><b><br>
Meet your team:</b></p><p><br>
Join our dynamic team of SAP Enterprise Architects leading the charge in shaping tomorrow's digital landscape. We're passionate about revolutionizing businesses through cutting-edge SAP technologies. Our vision is clear: to drive seamless digital transformation by promoting clean core principles and accelerating Business Technology Platform (BTP) adoption. By partnering with top-tier SAP clients, including Max. Attention customers and RISE Premium Plus subscribers, we're not just providing advanced technological solutions &mdash; we're paving the way for a sustainable future. Join us in building a digitally empowered world where innovation meets environmental responsibility.</p><p></p><div><b><br>
Bring out your best</b><br>
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
<br>
<br>
<b>We win with inclusion</b><br>
SAP&rsquo;s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone &ndash; regardless of background &ndash; feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.<br>
<br>
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.<br>
<br>
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.<br>
<br>
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.<br>
<br>
Successful candidates might be required to undergo a background verification with an external vendor.</div><div></div><div><b><br>
AI Usage in the Recruitment Process</b></div><div>
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.
</div><p>Please note that any violation of these guidelines may result in disqualification from the hiring process.<br>
<br>
Requisition ID: 441188 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid</p></div>

RISE Enterprise Architect Expert - KSA Based only

Persian Horizon

<div>
 <p>
  Persian Horizon Company is seeking a highly connected, results-driven professional to lead PR, network development, and luxury client growth in Dubai. This role centers on building high-value relationships across events, influencers, companies, and high-net-worth individuals, with a clear focus on converting influence into revenue.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Build and manage relationships with luxury events, celebrations, and elite gatherings
  </li>
  <li>
   Develop and activate influencer networks across business, lifestyle, luxury, and beauty
  </li>
  <li>
   Create partnerships to attract investment, business acquisition, beauty, and VIP clients
  </li>
  <li>
   Represent the company at high-profile events and convert relationships into signed deals
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Requirements
  </strong>
 </p>
 <ul>
  <li>
   Based in Dubai with strong local market knowledge
  </li>
  <li>
   Proven experience in PR, networking, partnerships, or business development
  </li>
  <li>
   Established connections within luxury, business, or influencer ecosystems
  </li>
  <li>
   Strong communication skills with a performance-driven mindset
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Compensation&nbsp;
  </strong>
 </p>
 <ul>
  <li>
   Fixed monthly salary plus high commission per successful deal
  </li>
  <li>
   Uncapped, performance-based earning potential
  </li>
  <li>
   Flexible engagement: full-time, part-time, or project/commission-based
  </li>
 </ul>
 <p>
  <br/>
 </p>
</div>


Client Engagement Manager

Right Source LLC

<p><b>Events &amp; Community Manager &ndash; Retail (Luxury Leather Brand)</b></p><p>Role Overview</p><p>The Events &amp; Community Manager will drive off-site brand experiences that directly support retail performance, customer acquisition, and repeat business. This mid-level role sits at the intersection of events, clienteling, and community engagement, ensuring that every activation translates into increased footfall, stronger customer relationships, and measurable sales impact.</p><p>The role requires hands-on execution, close collaboration with retail teams, and a strong understanding of Dubai&rsquo;s luxury consumer landscape.</p><p>Key ResponsibilitiesRetail-Driven Events &amp; Activations</p><ul><li>Plan and execute in-store events, VIP shopping evenings, product launches, trunk shows, seasonal campaigns, and pop-up activations</li><li>Manage event calendars aligned with retail trading cycles and mall marketing initiatives</li><li>Oversee end-to-end execution including vendors, staffing, guest management, logistics, and post-event follow-ups</li></ul><p>Clienteling &amp; Community Growth</p><ul><li>Work closely with retail teams to identify, invite, and engage VIP and high-potential customers</li><li>Build and maintain a structured community of repeat customers, brand advocates, and private clients</li><li>Support CRM initiatives by capturing event data, customer preferences, and engagement insights</li><li>Coordinate personalized experiences for top-tier clients before, during, and after events</li></ul><p>Influencer, PR &amp; Local Partnerships</p><ul><li>Support influencer engagement for retail activations, store openings, and campaigns</li><li>Coordinate micro-influencer and tastemaker events that drive authentic local reach and store visits</li><li>Manage collaborations with malls, luxury hotels, caf&eacute;s, gyms, and lifestyle partners to expand brand visibility</li><li>Work with PR and marketing teams to ensure event coverage and content creation</li></ul><p>In-Store Experience &amp; Brand Standards</p><ul><li>Ensure all events align with the brand&rsquo;s luxury positioning, craftsmanship, and visual identity</li><li>Collaborate with VM and retail operations teams to maintain premium in-store presentation during events</li><li>Train store teams on event flow, guest engagement, and luxury service expectations</li></ul><p>Budgeting, Reporting &amp; Performance Tracking</p><ul><li>Manage allocated event budgets and control costs efficiently</li><li>Track KPIs including footfall, sales during events, conversion rates, and customer retention</li><li>Prepare concise post-event reports with insights, sales impact, and recommendations</li><li>Continuously optimize event formats based on performance data</li></ul><p>Requirements &amp; Qualifications</p><ul><li>Bachelor&rsquo;s degree in Marketing, Business, Communications, Fashion, or related field</li><li>3&ndash;5 years of experience in events, retail marketing, or community management within luxury, fashion, or premium lifestyle brands</li><li>Proven experience working closely with retail and store operations teams</li><li>Strong understanding of clienteling, CRM, and VIP customer engagement</li><li>Well-connected within Dubai&rsquo;s retail, mall, influencer, and lifestyle ecosystem</li><li>Excellent communication and interpersonal skills</li><li>Highly organized, detail-oriented, and hands-on</li><li>Fluent in English; Arabic is a plus</li><li>Flexible to work evenings, weekends, and retail peak periods</li></ul><p>Key Skills &amp; Competencies</p><ul><li>Retail-first mindset with commercial awareness</li><li>Strong execution and multitasking abilities</li><li>Relationship-building and customer engagement expertise</li><li>Vendor coordination and negotiation</li><li>Data-driven decision making</li><li>High standards of presentation and professionalism</li></ul><p>Job Type: Full-time</p><p>Work Location: In person</p>

Brand Manager - Partnerships and Events for a luxury events

Gold Future Investment LLC

<p>We are seeking a proactive CRM Manager with five to six years of jewelry business expertise. This position ensures both technical excellence and customized customer relationship strategies by fusing data-driven CRM management with direct customer interaction. The CRM Manager will oversee the CRM team, improve modules, and foster customer loyalty to directly boost sales.</p><p><b>Key Responsibilities</b></p><p>- Data Mining &amp; Analytics</p><p>- Extract and analyze customer data to identify buying patterns, preferences, and opportunities.</p><p>- Use Power BI, SQL, and Python to generate dashboards, reports, and actionable insights.</p><p><b>CRM Leads Management</b></p><p>- Oversee lead generation, qualification, and conversion processes.</p><p>- Track and improve lead-to-sale ratios through structured CRM workflows.</p><p>- Customer Engagement &amp; Sales Conversion</p><p>- Call customers on special occasions (e.g., birthdays, anniversaries) to strengthen relationships.</p><p>- Convert existing customers into repeat buyers through personalized offers and loyalty programs.</p><p>- Act as a CRM Coordinator, ensuring smooth execution of customer outreach campaigns.</p><p><b>CRM Module Oversight</b></p><p>- Manage CRM modules to align with business goals.</p><p>- Collaborate with IT and vendors for upgrades and system optimization.</p><p>Team Leadership</p><p>- Lead and mentor the CRM team to achieve sales and retention targets.</p><p>- Foster collaboration between sales, marketing, and customer service teams.</p><p><b>Sales Enablement</b></p><p>- Generate CRM-driven sales reports and insights for management.</p><p>- Support sales teams with data-backed strategies to boost performance.</p><p><b>Qualifications</b></p><p>- 5&ndash;6 years of CRM management experience in the jewellery industry.</p><p>- Strong proficiency in Power BI, SQL, and Python.</p><p>- Proven track record of managing CRM teams and modules.</p><p>- Experience in customer engagement strategies (birthday calls, loyalty programs, repeat sales).</p><p>- Excellent communication, leadership, and problem-solving skills.</p><p>Job Types: Full-time, Permanent</p><p>Application Question(s):</p><ul><li>What is your visa status and validity period?</li><li>What is your expected salary?</li><li>Are you able to join immediately?</li></ul><p>Experience:</p><ul><li>CRM: 5 years (Required)</li><li>Power BI: 2 years (Required)</li><li>Python: 2 years (Required)</li><li>SQL: 2 years (Required)</li></ul>

CRM Manager(female)

Explore 4057+ Customer engagement manager in Dubai this January. Find roles across top companies and apply now to boost your career.