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customer engagement specialist

BinHendi Enterprises L.L.C

<p><i>We are seeking a proactive </i><i><b>Sales &amp; Marketing Operations Specialist</b></i> <i>to drive growth across sales, trade and digital marketing, and customer engagement for our Trading Division. In this role, you will manage end-to-end customer orders, execute brand initiatives and campaigns, optimize e-commerce performance, track sales, manage stock and budgets, and ensure smooth operations from forecasting to delivery, fueling brand growth and commercial success.</i></p><p><b>Key Responsibilities:</b></p><p><i><b>Sales Operations &amp; Customer Management:</b></i></p><ul><li><i>Manage customer orders and retention across platforms like Shopify, Amazon, Tradeling, WhatsApp, and email.</i></li><li><i>Track and report sales performance by brand, channel, and SKU.</i></li><li><i>Prioritize high-value customers and implement retention strategies.</i></li><li><i>Ensure timely delivery of orders in coordination with logistics.</i></li><li><i>Maintain accurate records of sales, inventory, and customer data.</i></li><li><i>Conduct sales forecasting and monitor stock levels to avoid shortages.</i></li><li><i>Collaborate with marketing, logistics, and finance teams to ensure seamless execution of orders, campaigns, and initiatives.</i></li></ul><p><i><b>Digital &amp; Trade Marketing:</b></i></p><ul><li><i>Plan, execute, and manage digital campaigns, seasonal promotions, and e-commerce initiatives.</i></li><li><i>Optimize product listings, catalogues, and online store performance.</i></li><li><i>Monitor campaign performance, calculate ROI, and recommend improvements.</i></li><li><i>Support brand growth through online engagement, product visibility, and promotional initiatives.</i></li></ul><p><i><b>Business Planning, Budget &amp; Growth Initiatives:</b></i></p><ul><li><i>Drive Annual Business Planning and identify growth opportunities for assigned brands.</i></li><li><i>Conduct market and competitor analysis to recommend strategies for sales growth and brand loyalty.</i></li><li><i>Monitor budgets, track project timelines, and ensure initiatives are delivered on time.</i></li><li><i>Oversee product management, stock planning, and prioritization of key initiatives.</i></li></ul><p><b>Qualifications &amp; Skills:</b></p><ul><li><i>3&ndash;5 years of experience in sales operations, trade marketing, or digital marketing.</i></li><li><i>Strong experience with e-commerce platforms (Shopify, Amazon, Tradeling) and CRM tools (Salesforce or similar).</i></li><li><i>Excellent analytical skills with the ability to interpret data and make actionable decisions.</i></li><li><i>Strong communication, coordination, and customer engagement skills.</i></li><li><i>Ability to manage multiple tasks, projects, and deadlines effectively.</i></li><li><i>Passion for digital marketing, sales growth, and enhancing the customer experience.</i></li><li><i>Valid </i><i><b>UAE Driving License </b></i><i>is a must.</i></li></ul><p><b>Why Join:</b></p><ul><li><i>Work across sales, marketing, and operations in a fast-paced environment.</i></li><li><i>Drive campaigns, manage customer orders, and initiatives that directly impact brand growth and customer engagement.</i></li></ul><p><i><b>Shape the growth of our brands through hands-on sales and marketing execution&mdash;be part of our success!</b></i></p><p>Job Type: Full-time</p><p>Education:</p><ul><li>Bachelor's (Required)</li></ul><p>Experience:</p><ul><li>Sales &amp; Operations: 4 years (Required)</li><li>Trade Marketing: 4 years (Required)</li><li>Digital Marketing: 1 year (Required)</li><li>CRM tools or sales tracking platforms: 3 years (Required)</li></ul><p>Language:</p><ul><li>English (Required)</li><li>Arabic (Preferred)</li></ul><p>License/Certification:</p><ul><li>UAE Driving License (Required)</li></ul>

Sales & Marketing Operations Specialist

RTC-1 Employment Services

The Role
<br><b>Position Title:</b> Sr Customer Marketing Specialist Employment Type: Temporary role, with a duration of up to 1 year Salary: up to 15K AED all-inclusive depending on experience and qualifications Job Location: Dubai, UAE About the Client: A global technology leader based in Dubai, delivering industry-specific technology solutions for buildings and industries. • Manage customer and stakeholder engagement, on-site briefings, content refreshes and maintenance • Collaborate with sales and other stakeholders to ensure the visitor experience supports business growth and enhances the customer relationship • Support with broader day-to-day requirements of department to ensure an optimized visitor experience. • Develop and execute marketing strategies to enhance customer engagement and loyalty, including localization initiatives and activities
<br><br>
Requirements
<br><ul>
<li>Open to Arabic speaker • Bachelor’s degree in Marketing or related field • Minimum of 6 years of relevant experience, preferably with a background in a Customer Experience Center • Having own visa is preferred</li>
</ul>
About the company
<br>RTC-1 Employment Services is a licensed recruitment firm based in Dubai, UAE. Our team has been in the market since 2004 and we are supporting various industries with their staffing needs across the Middle East and Africa.

Senior Customer Marketing Specialist

Chinese Palace Restaurant Group

<p>The National Relations &amp; Engagement Specialist is a critical role focused on supporting our national employees' well-being, fostering engagement, and ensuring alignment with organizational goals through effective performance management. This role plays a vital part in supporting the company&rsquo;s Emiratisation strategy by ensuring the successful integration of our national talent into the workforce and fostering a culture of belonging, growth, and career development.</p><p><b>Key Responsibilities </b></p><p>&middot; Act as the first point of contact for our national employees regarding HR queries and support needs.</p><p>&middot; Assist, develop, and implement engagement initiatives designed to improve our national employee satisfaction, performance, and career progression.</p><p>&middot; Look after our national employees&rsquo; workplace experiences, gather feedback, and implement initiatives to address challenges and improve retention.</p><p>&middot; Monitor attendance, probation reviews, and performance feedback for our national talent.</p><p>&middot; Partner with managers to support the national employees through mentoring, career coaching, and professional development opportunities.</p><ul><li>Initiate the creation of recognition and reward programs to celebrate the contributions of national employees.</li><li>Provide guidance to the national employees and managers on goal setting and performance expectations.</li><li>Assist in the development and implementation of effective recruitment strategies to attract national talent for roles across all brands and departments.</li><li>Support partnerships with universities, career fairs, and government programs (e.g., Nafis, MOHRE) to build a strong pipeline of national talent.</li><li>Coordinate the hiring process of national candidates.</li><li>Ensure and oversee onboarding programs tailored to national hires, ensuring smooth integration into the company culture and operations.</li><li>&middot; Ensure company practices comply with UAE Emiratisation laws, quotas, and reporting requirements.</li><li>&middot; Maintain accurate records of national employees in HR systems.</li><li>&middot; Prepare basic reports on Emiratisation numbers, turnover, and progress toward targets.</li><li>&middot; Support with government documentation and Emiratisation compliance requirements.</li><li>&middot; Educate managers and teams on Emirati culture and workplace expectations to promote inclusion and understanding</li><li>&middot; Work closely with Employee Relations &amp; Engagement team on day-to-day tasks.</li><li>&middot; Support with administrative duties such as filing, documentation, and data entry.</li><li>&middot; Liaise with operations and managers to ensure smooth integration of national staff in restaurants and head office roles.</li><li>&middot; Partner with Operations, HR sub-departments, and leadership teams to identify roles suitable for national talent.</li><li>&middot; Provide general administrative support to the HR department as required.</li></ul><p><b>Qualifications/Requirements:</b></p><p><b>Education:</b></p><p>&middot; Bachelor&rsquo;s degree in Human Resources, Business Administration, or a related field.</p><p><b>Experience:</b></p><p>&middot; Minimum 3&ndash;5 years of HR experience, preferably with a focus on nationalization programs in the UAE.</p><p>&middot; Proven experience in employee engagement and retention strategies.</p><p><b>Skills:</b></p><p>&middot; Excellent interpersonal and communication skills to address employee concerns effectively.</p><p>&middot; Strong organizational and analytical skills, with attention to detail.</p><p>&middot; Strong understanding of UAE labor laws and Emiratisation regulations.</p><ul><li>Fluency in English and Arabic (preferred).</li></ul><p>Job Type: Full-time</p><p>Application Question(s):</p><ul><li>Have you worked on Nationalization/Emiratization programs?</li><li>Do you speak Arabic?</li><li>How many years experience you have in Employee Relations &amp; Engagement?</li><li>How much is your salary expectation?</li></ul>

National Relations & Engagement Specialist

<div><div><div><div><div><div><div><div><div>Job Summary</div></div></div></div></div></div></div></div>
Job Title: Customer Experience Marketing Associate<br>
Department: Marketing<br>
Reports To: Sr. Marketing Manager &ndash; Taste<br>
Location: Dubai, UAE<br>
Employment Type: Full-Time<br>
<br>
Job Summary<br>
<br>
We are seeking a dynamic and detail-oriented Marketing Associate to support the execution of marketing strategies and campaigns for the Taste Division. This role will assist in customer engagement, marketing presentations , content creation, campaign coordination, and performance tracking to drive pipeline generation ,awareness and customer engagement. The ideal candidate is creative, organized, and passionate about delivering impactful customer presentations.<div></div><div>
Key Responsibilities</div><ul><li>
Assist in the development and execution of marketing campaigns across digital, print, and event channels.</li><li>
Conduct market research and competitive analysis to support strategic planning.</li><li>
Collaborate with cross-functional teams including sales, creation and design team, category marketing and external agencies.</li><li>
Support content creation for social media, email marketing, presentations, and promotional materials.</li><li>
Monitor and report performance metrics and KPIs.</li><li>
Maintain marketing databases, assets, and calendars.</li><li>
Coordinate logistics for trade shows, webinars, and other promotional events.</li><li>
Key Role Competencies</li></ul><ul><li>
Communication Skills: Strong written and verbal communication; ability to craft compelling messages. Command over power point is a must.</li><li>
Project Management: Ability to manage multiple tasks and deadlines efficiently.</li><li>
Creativity &amp; Innovation: Brings fresh ideas and creative thinking to marketing initiatives.</li><li>
Analytical Thinking: Comfortable working with data to derive insights and optimize campaigns.</li><li>
Collaboration: Works well in team environments and builds strong relationships across departments.</li><li>
Attention to Detail: Ensures accuracy and consistency in all marketing materials and communications.</li></ul><div></div><div>
Education &amp; Qualifications</div><ul><li><div>
Bachelor&rsquo;s degree in Marketing, Communications, Business Administration, or a related field.</div></li><li>
Proficiency in Microsoft Office Suite; familiarity with marketing tools such as CRM platforms, email marketing software, and social media management tools is a plus.</li></ul><div></div><div>
Experience Required</div><ul><li><div>
1&ndash;3 years of experience in a marketing role, preferably within the food &amp; beverage, flavor, or consumer goods industry.</div></li><li>
Experience supporting marketing campaigns and working in cross-functional teams.</li></ul><div></div><div><br>
We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity &amp; expression, sexual orientation, or disability.</div><div></div><div>
Visit <div>IFF.com/careers/workplace-diversity-and-inclusion</div> to learn more</div></div>

Marketing Associate- Customer Experience

Gold Future Investment LLC

<p>Are you passionate about sales and customer engagement? Do you thrive in an outdoor environment and enjoy connecting with people? In this role, you will be the face of our brand, representing My Gold Wallet, your primary focus will be to showcase our app's unique features, demonstrate its value, and drive user acquisition through direct interactions with potential customers.</p><p>As an Outdoor Sales Executive, you will leverage your interpersonal skills to build lasting relationships and generate enthusiasm for our product in diverse settings. You will play a critical role in expanding our customer base and increasing brand awareness.</p><p><b>Responsibilities</b></p><ul><li>Conduct outdoor sales presentations at events, trade shows, and community gatherings</li><li>Engage potential customers in meaningful conversations to showcase the My Gold Wallet application</li><li>Provide detailed information about the features, benefits, and value proposition of our app</li><li>Generate leads and convert them into loyal customers through effective follow-up strategies</li><li>Build and maintain strong relationships with potential and existing customers</li><li>Collaborate with the marketing team to promote events and initiatives</li><li>Achieve and exceed monthly sales targets and KPIs set by management</li></ul><p><b>Requirements</b></p><ul><li>English and Hindi speakers preferred</li><li>Proven experience in outdoor sales or credit card sales</li><li>Platform marketing and application marketing experience</li><li>Excellent communication and interpersonal skills to engage customers effectively</li><li>Strong negotiation and closing skills to convert leads into sales</li><li>Self-motivated with a results-driven attitude and ability to work independently</li><li>Ability to travel frequently to different locations for events and presentations</li><li>Familiarity with mobile applications and digital wallets is a plus</li><li>Strong organizational and time-management skills to prioritize tasks effectively</li></ul><p>Job Types: Full-time, Permanent</p><p>Pay: From AED3,000.00 per month</p><p>Application Question(s):</p><ul><li>What is your expected salary?</li><li>What is your visa status and validity period?</li><li>Are you able to join immediately?</li></ul><p>Experience:</p><ul><li>Outdoor Sales: 1 year (Required)</li></ul>

Marketing Sales Executive (My Gold Wallet)

Mobile App Sales Executive (My Gold Wallet)

MDP HEALTH PLANNING CONSULTANCIES LLC

<p><b>Introduction</b></p><p>At MDP Healthcare, we are all about curating positive user experiences, digitally. We are looking out for a skilled and dynamic SEO specialist to help us deliver the same and shall be responsible for contacting customers as part of the company&rsquo;s marketing activities. As an SEO marketing specialist, the candidate will have to optimize web content. The SEO specialist job profile is heavily dependent on using SEO tools and conducting keyword research to create digital brand awareness. Since it is a job that is thoroughly research-oriented, the ability to work independently to increase website ranking goes a long way. Gauging insights from the research and channelling them into campaigns is something the prospective SEO specialist candidate should be adept at.</p><p><b>Objectives of this role</b></p><ul><li>Gain a comprehensive understanding of the strengths and weaknesses of the website, and flesh out SEO strategies to improve the same</li><li>Leverage SEO tools, including Google Analytics to increase website ranking on search engines</li><li>Help the company gain website traffic, increase sales/leads and improve overall engagement and footfalls through the web SEO specialist job role</li></ul><p><b>Responsibilities</b></p><ul><li>Devise and develop web optimization plans for the company as an SEO specialist</li><li>Perform regular keyword research for the SEO success of the company</li><li>Manage SEO campaign costs, stay on the monthly budget as an SEO specialist</li><li>Execute test runs, identify trends and gather relevant results while working on SEO strategies</li><li>Coordinate with the website development team to ensure that the best SEO practices are executed throughout the website</li><li>Contact prospective and existing customers through outbound calls as part of the company&rsquo;s marketing and business development activities.</li><li>Introduce and promote company products and services in a professional and customer-focused manner.</li><li>Respond to customer inquiries, provide accurate information, and escalate issues to relevant departments when necessary.</li><li>Maintain and update customer records, call logs, and feedback in the company&rsquo;s database/CRM system.</li><li>Share insights and feedback from customer interactions to support marketing strategies and continuous improvement initiatives.</li></ul><p><b>Required skills and qualifications</b></p><ul><li>Proven experience as an SEO specialist</li><li>In-depth understanding of search engine algorithms</li><li>Experience working with organizations as an SEO specialist</li><li>Outstanding written and communication skills</li></ul><p><b>Preferred skills and qualifications</b></p><ul><li>Bachelor&rsquo;s degree in marketing, mass communication, media studies or another discipline</li><li>Prior experience working with a content management system</li><li>A diploma or certification in digital marketing or a related field</li><li>Working knowledge of the latest tools and industry trends that are within the scope of the SEO specialist job profile</li></ul><p>Job Types: Full-time, Permanent</p>

SEO Specialist

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