digital marketing specialist Jobs in Dubai

digital marketing specialist

sales coordinator

sales engineer

marketing specialist

sales associate

customer engagement specialist

BinHendi Enterprises L.L.C

We are seeking a proactive Sales &amp; Marketing Operations Specialist to drive growth across sales, trade and digital marketing, and customer engagement for our Trading Division. In this role, you will manage end-to-end customer orders, execute brand initiatives and campaigns, optimize e-commerce performance, track sales, manage stock and budgets, and ensure smooth operations from forecasting to delivery, fueling brand growth and commercial success.Key Responsibilities:Sales Operations &amp; Customer Management:<ul><li>Manage customer orders and retention across platforms like Shopify, Amazon, Tradeling, WhatsApp, and email.</li><li>Track and report sales performance by brand, channel, and SKU.</li><li>Prioritize high-value customers and implement retention strategies.</li><li>Ensure timely delivery of orders in coordination with logistics.</li><li>Maintain accurate records of sales, inventory, and customer data.</li><li>Conduct sales forecasting and monitor stock levels to avoid shortages.</li><li>Collaborate with marketing, logistics, and finance teams to ensure seamless execution of orders, campaigns, and initiatives.</li></ul>Digital &amp; Trade Marketing:<ul><li>Plan, execute, and manage digital campaigns, seasonal promotions, and e-commerce initiatives.</li><li>Optimize product listings, catalogues, and online store performance.</li><li>Monitor campaign performance, calculate ROI, and recommend improvements.</li><li>Support brand growth through online engagement, product visibility, and promotional initiatives.</li></ul>Business Planning, Budget &amp; Growth Initiatives:<ul><li>Drive Annual Business Planning and identify growth opportunities for assigned brands.</li><li>Conduct market and competitor analysis to recommend strategies for sales growth and brand loyalty.</li><li>Monitor budgets, track project timelines, and ensure initiatives are delivered on time.</li><li>Oversee product management, stock planning, and prioritization of key initiatives.</li></ul>Qualifications &amp; Skills:<ul><li>3&ndash;5 years of experience in sales operations, trade marketing, or digital marketing.</li><li>Strong experience with e-commerce platforms (Shopify, Amazon, Tradeling) and CRM tools (Salesforce or similar).</li><li>Excellent analytical skills with the ability to interpret data and make actionable decisions.</li><li>Strong communication, coordination, and customer engagement skills.</li><li>Ability to manage multiple tasks, projects, and deadlines effectively.</li><li>Passion for digital marketing, sales growth, and enhancing the customer experience.</li><li>Valid UAE Driving License is a must.</li></ul>Why Join:<ul><li>Work across sales, marketing, and operations in a fast-paced environment.</li><li>Drive campaigns, manage customer orders, and initiatives that directly impact brand growth and customer engagement.</li></ul>Shape the growth of our brands through hands-on sales and marketing execution&mdash;be part of our success!Job Type: Full-timeEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Sales &amp; Operations: 4 years (Required)</li><li>Trade Marketing: 4 years (Required)</li><li>Digital Marketing: 1 year (Required)</li><li>CRM tools or sales tracking platforms: 3 years (Required)</li></ul>Language:<ul><li>English (Required)</li><li>Arabic (Preferred)</li></ul>License/Certification:<ul><li>UAE Driving License (Required)</li></ul>

Sales & Marketing Operations Specialist

The First Group Hospitality

<div>Overview:
<div>
The First Group Hospitality is a leading hospitality management company pioneering a new era of excellence. With a rapidly expanding portfolio of award-winning upscale hotels, signature restaurants, and distinctive leisure destinations, we are committed to creating unforgettable experiences at every touchpoint.</div><div>
Our team of seasoned professionals brings decades of experience from renowned hotel brands, combined with a deep understanding of the Dubai and GCC markets. With a comprehensive infrastructure spanning all key areas of hotel management, we offer tailored solutions to maximise efficiency, drive revenue growth, and enhance guest satisfaction.</div><div>
At The First Group Hospitality, we are dedicated to building long-term partnerships with our clients. By leveraging our global insights, regional expertise, and strong operational foundation, we ensure that every aspect of your hotel is managed with precision and care. Our goal is to optimise performance, boost profitability, and deliver sustainable growth for your property.</div>
Job Description:
<div>
We are looking for a CRM Specialist to manage and enhance customer relationships through data-driven marketing strategies. The ideal candidate will be responsible for optimizing CRM campaigns, improving customer engagement, and driving retention by leveraging analytics and automation tools.</div><div></div><div> 
Key Responsibilities:</div><ul><li>
Develop and execute CRM marketing campaigns, including email, SMS, push notifications, and loyalty programs.</li><li>
Optimize customer journeys to enhance engagement, retention, and lifetime value.</li><li>
Optimize customer journeys to enhance engagement, retention, and lifetime value.</li><li>
Analyze customer behaviour, campaign performance, and key metrics to drive marketing decisions.</li><li>
Generate reports and insights to optimize future marketing strategies.</li><li>
Improve CRM processes to enhance efficiency and personalization.</li><li>
Partner with cross-functional teams, including marketing, sales, and IT, to ensure seamless CRM integration.</li><li>
Stay updated on CRM trends, best practices, and emerging technologies to enhance strategy.</li></ul>
Desired Skill &amp; Expertise: 
<div></div><ul><li>
Hands-on experience with CRM platforms.</li><li>
Strong analytical skills.</li><li>
Strong organizational skills to handle multiple campaigns simultaneously.</li><li>
Familiarity with A/B testing, API integrations, and digital marketing trends.</li></ul></div>

CRM Specialist

The First Group

Qamar Al Noor

We&rsquo;re Hiring: Telecallers &ndash; Forex Industry (Walk-In Interviews)Are you a driven sales professional with a passion for finance and customer engagement? Join Globelink Marketing Services LLC and take your career to new heights in the dynamic world of Forex trading!What We Offer:<ul><li>Basic Salary: AED 2,500/month</li><li>Uncapped Commission: High earning potential</li><li>Employment Visa provided</li><li>Medical Insurance coverage</li><li>Annual Paid Leave</li><li>Full Training &amp; Ongoing Sales Support</li><li>Daily &amp; Weekly Incentives</li><li>Career Growth Opportunities: Fast-track progression to Team Leader &amp; Manager roles</li></ul>Key Responsibilities:<ul><li>Make outbound calls to prospective clients to promote Forex trading accounts</li><li>Highlight platform features and assist clients with account setup</li><li>Follow up with leads and convert prospects into active traders</li><li>Consistently meet or exceed sales targets</li></ul>Who We&rsquo;re Looking For:<ul><li>Candidates with prior sales experience only</li><li>Fluent in English and Hindi</li><li>Strong communication and persuasion skills</li><li>Energetic, self-motivated, and target-oriented</li><li>Passionate about personal and professional growth in the Forex industry</li></ul>Walk-In Interview Details:<ul><li>Date: Monday, 18 August 2025</li><li>Time: 9:30 AM &ndash; 12:00 PM</li><li>Location:</li></ul>Globelink Marketing Services LLC 17th Floor, Aspin Commercial Tower Sheikh Zayed Road, Dubai, UAEJob Type: Full-timePay: AED2,500.00 - AED3,000.00 per month

Telecaller

Loom Collection

Job DescriptionAbout the RoleWe are looking for a Customer Engagement Associate to join our team. In this role, you will be the face of our brand&mdash;welcoming clients, sharing product knowledge, and supporting them throughout their design journey, from their first visit to the final purchase.Key Responsibilities<ul><li>Greet and assist walk-in clients in the studio with warmth and professionalism</li><li>Handle customer inquiries via phone, email, and in person</li><li>Provide product knowledge and tailored recommendations</li><li>Follow up on orders and ensure any concerns are resolved smoothly</li><li>Contribute ideas to enhance the overall customer experience</li></ul>What We&rsquo;re Looking For<ul><li>Friendly, confident, and approachable personality</li><li>Passion or strong interest in interiors, furniture, and home design</li><li>Comfortable using email and Microsoft Office (or willing to learn)</li><li>Good communication skills in English</li><li>Previous customer service or retail experience is a plus</li><li>Female candidates are preferred</li></ul>Why You&rsquo;ll Love Working With Us<ul><li>A supportive and welcoming studio environment</li><li>Opportunities to grow into sales or interior design roles</li><li>A workplace culture that values creativity and fresh ideas</li><li>Be part of a people-first, design-led brand</li></ul>If you&rsquo;re passionate about design and enjoy creating exceptional experiences for clients, we&rsquo;d love to hear from you!Job Type: Full-timePay: AED6,000.00 - AED8,000.00 per monthApplication Question(s):<ul><li>Are you an immediate joiner?</li></ul>

Customer Engagement Associate

Legend Holding Group

Key Responsibilities:<ul><li>Core Responsibilities</li></ul>1. Content Strategy &amp; Planning<ul><li>Develop monthly content themes and messaging aligned with business goals, seasonality, and cultural events.</li><li>Break down the monthly plan into weekly schedules detailing post types, vehicles, timing, and campaign objectives.</li><li>Ensure content across all channels is consistent, goal-driven, and in sync with marketing and sales campaigns.</li></ul>2. Live &amp; On-Location Content<ul><li>Host and manage live sessions from showrooms, events, and special activations.</li><li>Document activities, launches, and campaigns in real time for immediate audience engagement.</li><li>Arrange models, vehicles, and shooting locations as needed, ensuring readiness and brand compliance.</li></ul>3. Content Production Coordination<ul><li>Provide clear, detailed creative briefs to videographers and designers with storyline, copy direction, tone of voice, vehicle details, and unique selling points.</li><li>Develop scripts and storyboards for campaigns, reels, and live broadcasts.</li><li>Assign content production tasks, manage deadlines, and ensure all deliverables meet quality and brand standards.</li></ul>4. Influencer &amp; Partnership Management<ul><li>Identify, assess, and collaborate with influencers who align with brand objectives and audience profiles.</li><li>Negotiate terms, share content guidelines, and oversee influencer deliverables to ensure relevance and impact.</li></ul>5. Publishing &amp; Community Engagement<ul><li>Approve and schedule content for publication across social platforms.</li><li>Monitor and respond to comments and messages promptly, maintaining a consistent and professional brand voice.</li><li>Track and optimize publishing schedules for maximum reach and engagement.</li></ul>6. SEO &amp; Website Content<ul><li>Create and edit SEO-friendly website content that improves visibility, ranking, and user experience.</li><li>Ensure online content remains accurate, relevant, and consistent with brand messaging.</li></ul>7. Performance Tracking &amp; Optimization<ul><li>Analyze monthly content performance, highlighting best and worst performers, audience behavior, and engagement metrics.</li><li>Recommend strategy adjustments based on performance data to continually improve results.</li></ul>Qualifications:<ul><li>Proven experience in content strategy, social media management, and on-camera/live engagement.</li><li>Strong storytelling, copywriting, and audience engagement skills.</li><li>Solid understanding of SEO principles and social media platform algorithms.</li><li>Experience with influencer collaboration and content-driven campaigns.</li><li>Highly organized, detail-oriented, and able to manage multiple priorities under tight deadlines.</li><li>Ability to collaborate across departments and communicate performance updates clearly.</li><li>Strong attention to detail, analytical mindset, and a passion for data-driven.marketing.</li><li>Familiarity with automotive industry marketing is a plus.</li></ul>Job Type: Full-timePay: AED8,000.00 - AED9,000.00 per monthExperience:<ul><li>CRM: 1 year (Required)</li><li>HubSpot: 1 year (Preferred)</li></ul>

Content & Engagement Strategist

The Emirates Group

Job Purpose: 
Develop, implement, and monitor employee engagement programs and initiatives across the EKFC organization and accommodations. The job holder will collaborate with internal stakeholders to design and execute programs that foster a positive work environment, enhance employee satisfaction, and promote a culture of engagement and inclusivity. Additionally, the role will develop Diversity and Inclusion (D&I) initiatives and create reward and recognition frameworks and programs to motivate and acknowledge employees' contributions.
 
Key Responsibilities
 
Manage daily administrative duties, trainings, workshops, wellness programs, social programs, and relevant employee engagement activities across EKFC and accommodations to enhance employee engagement and foster a culture of positivity and inclusivity.
 Collaborate with relevant vendors to effectively execute HR-related programs and initiatives for the Company, ensuring seamless implementation of HR engagement initiatives across all areas of EKFC and accommodation.
 Design, develop, and facilitate events and projects that promote the Company*s culture, mission, and values across EKFC and accommodation, leading to increased employee engagement and alignment with company values.
 Collaborate with HRBPs to use employee feedback data to identify key areas and create action plans aligned with business needs, resulting in targeted improvements in employee satisfaction and performance across the entire organization.
 Create, plan, and implement engagement surveys, and assist in leading the HR team in executing the Company*s employee engagement strategy, ensuring data-driven enhancements to employee engagement strategies across EKFC and accommodation.
 Conduct research on best practices and support the design and implementation of the Company*s Diversity and Inclusion strategy to create a more inclusive and diverse workplace.
 Manage EKFC reward frameworks and the annual recognition awards process, fostering a culture of recognizing and rewarding excellent performance through a well-maintained framework and program.
 Design and implement initiatives to improve company culture and support employee well-being across EKFC and accommodation, including developing guidelines, implementation, coordination, and booking of company events for employee well-being and celebrations, such as sports/recreation clubs, leading to a healthier, more engaged workforce.
 Ensure EKFC lives up to its Employee Value Proposition (EVP) by working cross-functionally within the HR team and evaluating practices to maintain a consistent and compelling EVP across the organization, including accommodation.
 Create engagement content for internal communication platforms in collaboration with Corporate Communications to facilitate effective communication and increase employee engagement across EKFC and accommodation.
 
Educational Qualifications
 
Bachelor*s degree or other HR qualification is required.
 
Work Experience
 
Minimum 6 years* experience in roles leading employee engagement and wellbeing.
 Experience in leading projects within employee engagement, organizational development, or wellbeing.
 Experience delivering training to diverse employee groups.
 
Skills
 
Excellent communication skills, both verbal and written.
 Strong interpersonal skills and ability to build effective working relationships.
 Sound judgment and decision-making skills.
 Strong business partnership and influencing skills.
 Analytical skills and problem-solving capabilities.
 Flexibility and adaptability to changes in methods, approaches, and objectives.

HR SPECIALIST - ENGAGEMENT

Explore 2713+ Customer engagement specialist in Dubai this September. Find roles across top companies and apply now to boost your career.

2713 customer engagement specialist jobs IN Dubai

Sales & Marketing Operations Specialist

CRM Specialist

CRM Specialist

Telecaller

Customer Engagement Associate

Content & Engagement Strategist

HR SPECIALIST - ENGAGEMENT