customer service representative Jobs in Dubai

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GULF EXTRUSIONS LLC

The primary responsibility of the job holder will be to represent and promote the company’s brand and products to potential customers. This role involves engaging with consumers, enhancing brand visibility, and building strong customer relationships through various promotional activities. The role involves communicating the value of company’s products and services to mall visitors, ensuring a positive and engaging experience.• Brand Promotion: Actively promote and represent company’s brand through engaging interactions with mall visitors, providing them with information regarding Gulf Extrusions’ products and services. • Brand Presentation: Present and demonstrate our materials, showcasing the quality and applications of our product offerings. • Customer Engagement: Initiate conversations with potential customers to inform them about our products or services, answer questions, and provide demonstrations when applicable. • Information and Feedback Collection: Collect visitor information for follow up by Sales or Marketing team and gather and report customer feedback and insights to help improve promotional strategies and overall customer experience. • Brand Integrity: Uphold brand values and standards in all interactions, ensuring consistency in messaging and presentation.

Brand Representative

Vau Real Estate

About the Role: We are looking for an experienced Call Center Agent with a background in real estate lead calling and customer engagement. The ideal candidate should have strong communication skills, a customer-focused attitude, and previous experience handling property inquiries or telesales calls for real estate companies.Key Responsibilities:<ul><li>Make outbound calls to potential clients and follow up on property inquiries.</li><li>Convert leads into qualified appointments for the sales team.</li><li>Maintain updated records of customer interactions in the CRM.</li><li>Answer inbound calls professionally and provide accurate property information.</li><li>Coordinate with sales agents to schedule viewings and update client status.</li><li>Meet daily and monthly call and conversion targets.</li></ul>Job Type: Full-timePay: AED2,500.00 - AED3,000.00 per month

Call Center Agent – Real Estate

Confidential Company

Are you passionate about sales and customer engagement? Do you thrive in an outdoor environment and enjoy connecting with people? In this role, you will be the face of our brand, representing My Gold Wallet, your primary focus will be to showcase our app&#x27;s unique features, demonstrate its value, and drive user acquisition through direct interactions with potential customers.As an Outdoor Sales Executive, you will leverage your interpersonal skills to build lasting relationships and generate enthusiasm for our product in diverse settings. You will play a critical role in expanding our customer base and increasing brand awareness.Responsibilities<ul><li>Conduct outdoor sales presentations at events, trade shows, and community gatherings</li><li>Engage potential customers in meaningful conversations to showcase the My Gold Wallet application</li><li>Provide detailed information about the features, benefits, and value proposition of our app</li><li>Generate leads and convert them into loyal customers through effective follow-up strategies</li><li>Build and maintain strong relationships with potential and existing customers</li><li>Collaborate with the marketing team to promote events and initiatives</li><li>Achieve and exceed monthly sales targets and KPIs set by management</li></ul>

Outdoor Sales Executive (My Gold Wallet)

Enum Digital

Job Description:Role Overview:We are seeking a highly motivated, fluent English-speaking Call Center Representative to manage outbound sales calls, lead nurturing, and qualification for financial products in the UAE market. Your role will be critical in driving conversions, building rapport with prospects, educating them on product offerings, and ensuring a consistent sales pipeline through effective communication and follow-up.Key ResponsibilitiesLead Engagement &amp; Sales Funnel Management:<ul><li>Proactively call and follow up with leads generated through marketing campaigns, referrals, and inbound inquiries.</li></ul><ul><li>Nurture prospects across all funnel stages:</li><li>Cold Prospecting.</li><li>Needs Identification.</li><li>Qualified Leads.</li><li>Product Presentation &amp; Interest Building.</li><li>Conversion to Sales.</li><li>Post-Sales Follow-up.</li></ul><ul><li>Qualify leads by assessing needs, interest level, and purchasing ability before routing to senior sales teams if required.</li></ul><ul><li>Maintain accurate and updated records in CRM systems for pipeline visibility and reporting.</li></ul>Sales &amp; Communication:<ul><li>Conduct scripted and consultative sales calls (English) to:</li><li>Present and explain financial product offerings.</li><li>Answer queries and handle objections.</li><li>Build trust and rapport to move leads closer to conversion.</li><li>Close sales when applicable or schedule next-level discussions.</li></ul><ul><li>Execute multi-channel communication via:</li><li>Phone Calls.</li><li>WhatsApp.</li><li>Email.</li><li>SMS.</li></ul>Personalization &amp; Relationship Building:<ul><li>Customize messaging based on client profile (individual investors, SMEs, corporate decision-makers).</li><li>Adapt communication style depending on audience type and product relevance.</li><li>Provide consistent after-call follow-up to reinforce interest and maintain engagement.</li></ul>Performance Targets:<ul><li>Meet or exceed weekly and monthly sales/lead conversion quotas.</li><li>Consistently achieve KPIs in terms of qualified leads, conversion ratio, and pipeline movement.</li><li>Contribute to overall revenue growth through proactive selling and nurturing.</li></ul>Requirements:<ul><li>Fluent in English (spoken and written).</li><li>Strong communication and interpersonal skills.</li><li>Familiarity with CRM/Google Sheets for updating daily progress.</li><li>Experience in sales calling or customer engagement.</li><li>Ability to work flexible hours especially closer to event dates.</li><li>Professional and pleasant phone manner.</li><li>Experience in communicating with senior professionals is a plus.</li><li>Preferably own visa.</li></ul>Preferred Experience:<ul><li>Previous experience working in sales marketing or lead nurturing campaigns.</li><li>Tele-calling in financial, investment, or consulting sectors is a plus.</li><li>Understanding of funnel-based lead management strategy.</li></ul>Location: Onsite / UAE-based - Dubai OfficeJob Type: Project-based (with possible extension based on performance)Project Based Salary: AED 2500 - 3000 - (plus commission)Working Hours:<ul><li>Weekdays: 9 AM &ndash; 6 PM (6 days a week)</li><li>Weekends: Saturday will be an alternative or Halfday depending on management call.</li></ul>Job Types: Full-time, Contract Contract length: 90 daysApplication Question(s):<ul><li>Are you currently in Dubai, UAE? Yes/ No</li></ul><ul><li>Do you have your own visa? Yes/ No</li></ul><ul><li>Are you fluent in English (spoken and written)? Yes/ No</li></ul><ul><li>Do you have experience in sales calling, or customer outreach? Yes/ No</li></ul><ul><li>What's your visa status and when is it going to expire?</li></ul><ul><li>This is a project-based role for 90 Days, project based salary between AED 2500- 3000. Do you fully agree and accept these terms? Yes/ No</li></ul><ul><li>How soon you can join in days?</li></ul><ul><li>Are you willing to work onsite and commute to our office in Business Bay on your own? Yes/ No</li></ul><ul><li>Are you comfortable working flexible hours? Yes/ No</li></ul><ul><li>We must fill this position urgently. Can you start immediately? Yes/ No</li></ul><ul><li>Will you be able to manage your own visa for the next 3 months minimum?</li></ul>

Call Center Representative

Sobha Realty

About Sobha RealtySobha Realty is a premier luxury real estate developer, recognized for exceptional craftsmanship, innovation, and world-class communities. As we continue to expand, we are seeking driven, confident, and customer-oriented individuals to join our inside sales division.Role Responsibilities<ul><li>Conduct 150+ outbound calls daily with a target of 60+ successful connections.</li><li>Engage and consult with domestic and international prospects on Sobha Realty's premium off-plan portfolio.</li><li>Generate interest, qualify leads, and schedule presentations and site visits.</li><li>Ensure detailed and accurate CRM entries, follow-ups, and lead tracking.</li><li>Work closely with the sales team to support smooth lead transfer and conversion.</li><li>Consistently meet daily, weekly, and monthly performance and conversion targets.</li></ul>Profile Requirements<ul><li>Previous experience in real estate telesales is mandatory (off-plan experience preferred).</li><li>Outstanding verbal communication and customer engagement skills in English; multilingual candidates are highly valued.</li><li>Strong resilience and ability to manage high-volume outreach in a performance-driven environment.</li><li>Ambitious, target-focused, and proactive with a strong sales mindset.</li><li>Willingness to work flexible hours, including evenings, to support international client markets.</li><li>Familiarity with CRM tools and MS Office applications.</li></ul>Benefits &amp; Growth<ul><li>AED 8,000 monthly salary + attractive incentive structure</li><li>Work with a globally recognized luxury real estate brand</li><li>Ongoing training, development, and growth opportunities</li><li>Supportive, goal-oriented, and collaborative work environment</li></ul>Job Type: Full-timePay: AED8,000.00 per monthApplication Question(s):<ul><li>How many years of tele sales experience do you have?</li></ul>

Off-Plan Property Advisor (Telesales)

Gold Mark Real Estate

Job Description
<ul>
 <li>Drive the entire rental cycle from initial customer engagement to closed rentals</li>
 <li>Prospect for potential customers using various direct methods such as calling and face to face meetings, and indirect methods such as networking, and social selling to clients within the assigned territory</li>
 <li>Qualify prospects against company criteria for ideal customers and sales within the territory</li>
 <li>Consult with prospect about business challenges and requirements, as well as the range of options and cost-benefit to each</li>
 <li>Maintain a high level of relevant domain knowledge to have meaningful conversations with prospects</li>
</ul>
 
Requirements
<ul>
 <li>Energetic and assertive with a strong presence</li>
 <li>Persuasive with solid communication skills to initiate, negotiate and close business</li>
 <li>Tactful and intelligent in handling client s objections and presenting solutions and options to close rentals</li>
 <li>Articulate and well versed in making presentations and sales pitches to prospective and existing clients</li>
 <li>Aggressive follow-up skills to ensure that deadlines are met</li>
 <li>Strong negotiation skills to achieve the best possible outcome from a leasing interaction</li>
</ul>

Leasing Client Manager

Emirates Flight Catering

Manage daily administrative duties, trainings, workshops, wellness programs, social programs, and relevant employee engagement activities across EKFC and accommodations to enhance employee engagement and foster a culture of positivity and inclusivity.
Collaborate with relevant vendors to effectively execute HR-related programs and initiatives for the Company, ensuring seamless implementation of HR engagement initiatives across all areas of EKFC and accommodation.
Design, develop, and facilitate events and projects that promote the Company*s culture, mission, and values across EKFC and accommodation, leading to increased employee engagement and alignment with company values.
Collaborate with HRBPs to use employee feedback data to identify key areas and create action plans aligned with business needs, resulting in targeted improvements in employee satisfaction and performance across the entire organization.
Create, plan, and implement engagement surveys, and assist in leading the HR team in executing the Company*s employee engagement strategy, ensuring data-driven enhancements to employee engagement strategies across EKFC and accommodation.
Conduct research on best practices and support the design and implementation of the Company*s Diversity and Inclusion strategy to create a more inclusive and diverse workplace.
Manage EKFC reward frameworks and the annual recognition awards process, fostering a culture of recognizing and rewarding excellent performance through a well-maintained framework and program.
Design and implement initiatives to improve company culture and support employee well-being across EKFC and accommodation, including developing guidelines, implementation, coordination, and booking of company events for employee well-being and celebrations, such as sports/recreation clubs, leading to a healthier, more engaged workforce.
Ensure EKFC lives up to its Employee Value Proposition (EVP) by working cross-functionally within the HR team and evaluating practices to maintain a consistent and compelling EVP across the organization, including accommodation.
Create engagement content for internal communication platforms in collaboration with Corporate Communications to facilitate effective communication and increase employee engagement across EKFC and accommodation.

HR Specialist - Engagement

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