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MH Consultants

Customer Success Manager InternCompany: Sumato Solutions Location: Gulberg lll, Lahore (On-site) Job Type: Internship (Leading to a Permanent Position)About Us:Sumato Solutions is a trusted name in the IT industry, providing custom software solutions, web and mobile app development, UI/UX design, and digital transformation services. We work with a wide range of industries and help businesses streamline operations through smart, scalable, and tailored technology solutions.Position Overview:We are looking for a Customer Success Manager Intern who can effectively communicate with clients, understand their needs, and guide them toward the right software solutions. The ideal candidate should have an IT or Software Engineering background, along with strong communication skills and a passion for client success and relationship building.Key Responsibilities:<ul><li>Act as a primary point of contact for clients and internal teams, ensuring clear and smooth communication.</li><li>Reach out to prospective clients, share detailed information about our products and services, and assist them in understanding how Sumato Solutions can meet their business needs.</li><li>Understand clients&rsquo; business requirements and guide them in choosing the most suitable solutions according to their goals and industry needs.</li><li>Support clients throughout the onboarding, implementation, and post-deployment phases.</li><li>Coordinate with the technical team to ensure timely project execution and delivery.</li><li>Prepare and share progress reports, proposals, and follow-up communications with clients.</li><li>Maintain strong, long-term relationships with existing and potential clients.</li><li>Gather client feedback and communicate insights to improve products and service quality.</li><li>Identify upselling and cross-selling opportunities to enhance client value and satisfaction.</li><li>Contribute to internal documentation, presentations, and customer success reports.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Computer Science, Software Engineering, or a related field.</li><li>Strong written and verbal communication and presentation skills.</li><li>Basic understanding of custom software solutions, their workflows, and business impact.</li><li>Ability to explain technical concepts in a clear and professional way.</li><li>Proactive, organized, and detail-oriented with excellent interpersonal skills.</li><li>Passion for client engagement and learning about technology-driven business solutions.</li></ul>What We Offer:<ul><li>Practical, hands-on experience in client management, sales communication, and product knowledge.</li><li>Mentorship from industry professionals.</li><li>Internship completion certificate.</li><li>Opportunity to transition into a full-time Customer Success or Business role based on performance.</li><li>Supportive, collaborative, and growth-oriented work environment.</li></ul>How to Apply:If you&rsquo;re passionate about client relations, communication, and technology, we&rsquo;d love to have you on board! Send your resume and cover letter to hr@sumatosolutions.com with the subject line: &ldquo;Customer Success Manager Intern &ndash; Your Name&rdquo;Job Type: Full-timeWork Location: In person

Customer Success Manager Intern

OOP Technologies

About the RoleWe are seeking a proactive and customer-oriented Customer Support Representative Intern to join our team. The ideal candidate will possess strong English communication skills and a genuine passion for providing outstanding customer service. This opportunity is open to fresh graduates as well as individuals with up to six months of relevant experience who are eager to build their careers in customer support.Key Responsibilities<ul><li>Respond quickly to customer questions and problems through email.</li><li>Give clear and correct information about products, services, and processes.</li><li>Communicate politely and with understanding in every interaction.</li><li>Forward complicated issues to the right department when needed.</li><li>Follow up to make sure customer problems are solved on time.</li></ul>Requirements<ul><li>Fresh graduates or candidates with up to 8 months of experience in customer support.</li><li>Excellent communication skill in English.</li><li>Ability to multitask and manage time effectively.</li><li>Customer-oriented with a positive attitude.</li><li>Basic computer literacy and familiarity with chat/email platforms.</li></ul>Location: Iqbal Town, Lahore (On-site) Timings: 8:00 PM &ndash; 5:00 AM (Monday to Friday)Apply now by sending your CV to hr@ooptechnologies.com Or WhatsApp at 0323-7846800Job Type: Full-timePay: Rs25,000.00 - Rs30,000.00 per monthApplication Question(s):<ul><li>Are you comfortable with the night shift?</li><li>How soon can you join us?</li></ul>Work Location: In person

Customer Support Representative Intern

Aan Tourism

We are seeking a motivated and confident Female Intern to join our Chat Support Team. The ideal candidate should have excellent written English skills, a positive attitude, and a passion for customer service. This is an in-person, full-time internship with opportunities for growth and permanent placement based on performance.Key Responsibilities:<ul><li>Engage with customers through live chat and email, providing prompt and accurate responses.</li><li>Educate customers about our products and services with clarity and professionalism.</li><li>Identify customer needs and ensure a positive support experience throughout the interaction.</li><li>Handle multiple live chats simultaneously while maintaining accuracy and courtesy.</li><li>Keep customers informed about new features, offers, and updates.</li><li>Ensure customer satisfaction and help generate positive feedback.</li><li>Collaborate with team members to maintain a pleasant and supportive work environment.</li></ul>Requirements &amp; Skills:<ul><li>Excellent English writing and comprehension skills.</li><li>Typing speed of 35&ndash;40 WPM with at least 90% accuracy.</li><li>Strong communication and problem-solving abilities.</li><li>Able to multi-task and manage several customer chats efficiently.</li><li>Familiarity with CRM systems or help desk tools (a plus).</li><li>Must be polite, confident, and customer-oriented.</li><li>Bachelor&rsquo;s degree in Business Administration or a related field (or currently enrolled).</li><li>6 months to 1 year of experience in customer service, call centers, or chat support preferred.</li><li>Team player with a positive and professional attitude.</li></ul>Internship Details:<ul><li>Job Type: Full-time (In-Person)</li><li>Location: [Insert Office Location]</li><li>Internship Duration: [e.g., 3&ndash;6 months]</li><li>Stipend: [Optional &ndash; Add if applicable]</li><li>Opportunity for Permanent Position based on performance</li></ul>Job Type: Full-timeEducation:<ul><li>Bachelor's (Preferred)</li></ul>Work Location: In person

Female Customer Chat Support Intern

VIION Technology (Viper Group)

Viper Group is looking for Digital Marketing &amp; Customer Service Interns who will be responsible for coordinating and executing customer's social media marketing strategies, and monitoring the key social media channels. This role provides the intern to maintain the social media presence of the client&rsquo;s pages as well as the company&rsquo;s own page.Duties and responsibilities of Social Media Marketing Interns.<ul><li>Manage the company&rsquo;s social media accounts and post content (which include Facebook, insta, LinkedIn, and Twitter).</li><li>Create an engaging idea for social media to grab maximum customers</li><li>Work along with the social media manager to create and implement campaigns.</li><li>Assists in creating performance reports of social media campaign</li><li>Interact with followers and potential customers by communicating and answering questions through the company's social pages.</li><li>Assist in implementing plans to increase followers on popular social media websites.</li><li>Assist in Managing the social media calendar.</li><li>Handling Customer Queries and Responding them as per provided feedback</li><li>Outbound and inbound calls handling for customer queries</li></ul>Job Specification:Soft Skills:<ul><li>Creative mindset.</li><li>Tactics and execution.</li><li>Knowledge of online marketing channels</li><li>Effective Analytical Skills.</li><li>Excellent verbal communications skills.</li><li>Good knowledge of SEO, keyword research, and Google Analytics</li><li>Design and implement a social media strategy to align with business goals</li><li>Communicate with followers, respond to queries in a timely manner and monitor customer reviews</li><li>Suggest and implement new features to develop brand awareness, like promotions and competitions</li><li>Stay up-to-date with current technologies and trends in social media, design tools, and applications</li><li>Good speaking and writing skills in English</li></ul>Timings are from 10:00AM to 6:30PM Monday to Friday Job Type: Full-time, On Premises at DHA Phase 2 Extension KarachiJob Types: Full-time, Internship, FresherWork Location: In person

Customer Service Representative - CSR (internship)

Game District

Job Description:We are looking for a User Acquisition Intern to join our dynamic Performance Marketing team. The ideal candidate is passionate about digital marketing, eager to learn mobile advertising strategies, and comfortable working with campaign data to drive user growth for mobile games.Key Responsibilities:<ul><li>Assist in planning, executing, and optimizing user acquisition campaigns across platforms such as Facebook Ads, Google UAC, TikTok Ads, and Unity Ads.</li><li>Monitor and analyze campaign performance, preparing daily and weekly performance reports.</li><li>Conduct A/B testing on ad creatives, copies, and audience segments to identify top-performing assets.</li><li>Collaborate with designers and analysts to enhance ad performance and campaign efficiency.</li><li>Research and identify new growth opportunities and advertising channels.</li><li>Stay informed about the latest digital marketing trends and mobile gaming industry updates.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Marketing, Business, Media Studies, or a related field.</li><li>Strong analytical and numerical skills with attention to detail.</li><li>Basic understanding of digital marketing platforms (Meta, Google, TikTok, Unity).</li><li>Passion for mobile games, creativity, and performance-driven marketing.</li><li>Proficiency in Excel/Google Sheets and data interpretation.</li><li>Excellent communication, problem-solving, and teamwork skills.</li></ul>Job Type: InternshipWork Location: In person

User Acquisition Intern

Tokyo Motor Corporation

We are looking for a highly motivated and enthusiastic Sales Intern (Leading to Job) to join our dynamic team. This internship offers an unparalleled opportunity to gain hands-on experience in the entire sales cycle, from lead generation and market research to customer relationship management. The ideal candidate is a self-starter with excellent communication skills and a passion for starting a career in sales.<ul><li>Duration: 3 months Leading to Job</li><li>Location: Lahore</li><li>Compensation: Stipend</li></ul>Key ResponsibilitiesThe Sales Intern will work directly with the Sales and Business Development teams and will be responsible for:Sales Support &amp; Process Management<ul><li>Maintaining and updating the Customer Relationship Management (CRM) system with accurate client and prospect data.</li><li>Assisting the sales team in preparing and customizing sales presentations, proposals, and other client-facing materials.</li><li>Shadowing experienced Sales Managers on client calls, product demos, and internal strategy meetings to learn professional sales techniques.</li><li>Handling basic administrative tasks to support the efficiency of the sales cycle.</li></ul>Reporting &amp; Analysis<ul><li>Compiling and analyzing sales data to create weekly or monthly performance reports.</li><li>Tracking industry trends, competitive activities, and market shifts to inform sales strategies.</li><li>Providing feedback and suggesting improvements for internal sales processes and tools.</li></ul>Qualifications &amp; Skills:<ul><li>Currently pursuing a Bachelor&rsquo;s or Master&rsquo;s degree in Business, Marketing, Communications, or a related field.</li><li>Strong verbal and written communication skills; comfort with professional correspondence and phone etiquette.</li><li>Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).</li><li>A high degree of self-motivation, a proactive attitude, and a strong desire to learn.</li><li>Ability to work effectively both independently and as part of a team.</li></ul>Preferred (A Plus)<ul><li>Previous experience or coursework related to sales, business development, or customer service.</li><li>Familiarity with CRM software.</li><li>A professional and positive demeanor when faced with challenges.</li></ul>Email: career@tmcincorp.com orJob Type: Full-timePay: Rs30,000.00 - Rs40,000.00 per monthApplication Question(s):<ul><li>Do you agree with this salary budget?</li></ul>Work Location: In person

Sales Intern

TCP Software

<div>
 
 TCP is committed to cultivating a diverse and inclusive team. However, we are not able to sponsor visas for this role.
 
 
 
 
 About TCP (TimeClock Plus):
 
 
 
 For more than 30 years, TCP has helped organizations engage their people by providing flexible, mobile timekeeping and workforce management solutions. Trusted by tens of thousands of customers and millions of users, TCP delivers best-in-class technology and personalized support to organizations of all sizes in the public and private sector to meet their complex timekeeping, employee scheduling, leave management and other workforce needs. Growth is happening and our vision for a successful future is clear - We'd love for you to join us on this journey! For more information on TCP, visit www.tcpsoftware.com or follow us on LinkedIn or Facebook.
 
 
 We are seeking a motivated AR and Collection Intern to support our Accounts Receivable (AR) and Collection team. In this role, you will assist with managing customer accounts, handling collections, and supporting various AR functions. This internship provides an excellent opportunity to gain practical experience in AR and collections within a dynamic and growing company.
 
 
 
 As an AR and Collection Intern you will:
 
 
 
 <ul>
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 Assist with customer inquiries and issues through professional and timely email and phone communication
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 Manage a list of outstanding customer accounts and follow up on overdue balances
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 Ensure accuracy of customer account balances by issuing and reviewing customer statements
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 Support AR invoice creation and act as a backup to our billing specialist as needed
 </li>
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 Collaborate with team members to ensure the AR and collection processes meet organizational needs
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 Provide excellent customer service to both internal and external stakeholders
 </li>
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 Assist with ad-hoc projects, including system upgrades and integration of new business acquisitions
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree (BA/BS); concentration in Accounting, preferred but not required
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 Basic understanding of accounts receivable processes and customer collections
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 Proficiency in Microsoft Excel, including familiarity with pivot tables and basic functions
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 Strong communication skills and the ability to interact effectively with various levels within the organization
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 Ability to thrive in a fast-paced environment and manage multiple tasks simultaneously
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 Attention to detail and a proactive approach to problem-solving
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 Previous internship or relevant work experience in an office setting is a plus
 
 
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 </ul>
 
 Benefits
 
 
 
 <ul>
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 Competitive stipend
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 Company sponsored training, workshops, education, and team building
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 Every day you'll get to work with amazing talent in a fast-growing company that really values their people
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 The work/life setup you need to be successful
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 A creative, collaborative, supportive environment that gives you the autonomy to explore new ideas, grow your skillset, and create outstanding results
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 The opportunity to work with amazing talent in a fast-growing company that really values its team
 
 
 </li>
 </ul>
 
 TCP is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
 
</div>

AR and Collection Intern

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