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customer service specialist Jobs in Cairo

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assistant manager sales operations Jobs in Cairo

assistant manager sales operations

customer experience manager

Al-Futtaim

<div>
 
 Job Requisition ID:
 
 174243
 
 
 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
 
 
 By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
 
 
 
 Overview Of The Role:
 
 
 
 <ul>
 <li>
 As a Commercial Restaurant Manager at IKEA, your primary responsibility is to lead and manage the IKEA Restaurant sales, guest areas, and associated facilities, including the co-worker restaurant and IKEA Cafes (where applicable). Your role is to attract visitors, make the store a destination, and contribute to overall sales of IKEA home furnishing products by enhancing the customer experience with quality food offerings. You should foster a welcoming atmosphere that encourages guests to return, while also supporting your team to align with IKEA's values.
 
 
 </li>
 </ul>
 
 What You Will Do:
 
 
 
 Customer Engagement
 
 
 <ul>
 <li>
 Ensure our guests are always in focus and strive to make them smile.
 </li>
 <li>
 Meet and serve guests showing empathy and care, listening to and supporting them.
 </li>
 <li>
 Lead by example and be a good ambassador for the IKEA store in all guest interactions.
 </li>
 <li>
 Regularly walk the store and engage in daily dialogues with guests to gather feedback.
 </li>
 <li>
 Empower the team to take immediate action to meet guests' needs.
 </li>
 <li>
 Ensure that the services offered in the store are well-known to help guide guests.
 
 
 </li>
 </ul>
 Commercial Strategy
 
 
 <ul>
 <li>
 Contribute actively to the development and implementation of a clear IKEA Food action plan.
 </li>
 <li>
 Implement the range matrix with the Kitchen Production Manager to secure a strong food range identity.
 </li>
 <li>
 Co-operate with the Communication &amp; Interior Design department on store marketing activities.
 </li>
 <li>
 Plan and implement range changes in a cost-conscious way with all co-workers informed.
 </li>
 <li>
 Use commercial tools to grow sales, increase profitability, and drive visitor attraction.
 </li>
 <li>
 Ensure the presentation and communication of the food and beverage range is attractive.
 
 
 </li>
 </ul>
 People Management
 
 
 <ul>
 <li>
 Recruit and develop the team based on the IKEA values, ensuring effective training and development.
 </li>
 <li>
 Empower, support, and coach co-workers for improved performance and growth.
 </li>
 <li>
 Develop successors and meet the succession needs of the store.
 </li>
 <li>
 Create a strong, living IKEA culture where diversity is valued.
 </li>
 <li>
 Ensure a simple and effective internal communication flow.
 </li>
 <li>
 Inspire leadership and strive for continuous self-development.
 
 
 </li>
 </ul>
 Operational Excellence
 
 
 <ul>
 <li>
 Collaborate with the Kitchen Production Manager to ensure compliance with food safety regulations.
 </li>
 <li>
 Implement the IKEA HACCP plan to meet safety requirements and promote a 'safety first' culture.
 </li>
 <li>
 Report all food incidents or potential incidents through CASY.
 </li>
 <li>
 Ensure staff planning process secures the right number of competent workers to meet guest needs.
 </li>
 <li>
 Maintain fresh and appealing food displays together with Kitchen Production Manager.
 </li>
 <li>
 Engage in the IKEA Food management team and leverage cross-functional competencies.
 
 
 </li>
 </ul>
 
 Required Skills To Be Successful:
 
 
 
 <ul>
 <li>
 Strong leadership and people management skills.
 </li>
 <li>
 Excellent customer service and communication abilities.
 </li>
 <li>
 Proven commercial acumen and strategic thinking.
 </li>
 <li>
 Experience in operational excellence and implementation of safety standards.
 
 
 </li>
 </ul>
 
 What Qualifies You For The Role:
 
 
 
 <ul>
 <li>
 Experience of using commercial opportunities to attract visitors.
 </li>
 <li>
 Experience of managing and developing a team in a retail or food service environment.
 </li>
 <li>
 Knowledge of the IKEA Concept and business advantages, and English communication skills.
 </li>
 <li>
 MS Office literacy and experience with marketing and activity planning.
 
 
 </li>
 </ul>
 
 About Al-Futtaim Group Real Estate
 
 
 
 The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.
 
 
 Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.
 
 
 AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.
 
 
 
 About Al-Futtaim Malls
 
 
 
 Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.
 
 
 Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper&rsquo;s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.
 
 
 Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall&rsquo;s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.
 
 
 For more information on Al-Futtaim Malls, please visit https://www.al-futtaimmalls.com/
 
 
 
 About Al-Futtaim Engineering &amp; Technologies
 
 
 
 Al-Futtaim Engineering &amp; Technologies offers customers complete engineering and systems integration solutions.
 
 
 The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, Energy Management, Technology Infrastructure and Digital Transformation.
 
 
 The Technologies division provides complete business solutions to large, medium and small customers that include, contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.
 
 
 These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.
</div>

Restaurant & Cafe Group Leader | IKEA Mall of Arabia

VCloud

<div>
 
 
 Overview
 
 
 
 As a Contact Center CER, you will be the first point of contact for inbound calls from Healthcare Providers and Consumers seeking guidance on pharmaceutical products and programs. Using empathy, clear communication, and approved reference materials, you will provide accurate information or seamlessly connect callers to the appropriate department for additional support.
 
 
 This role is ideal for someone who enjoys helping others, thrives in a collaborative team environment, and takes pride in delivering high-quality service. You will have measurable individual and team quality goals, along with ongoing feedback, coaching, and recognition from the VCloud Management Team to support your growth and success.
 
 
 
 Prezentare general&abreve;
 
 
 
 &Icirc;n calitate de Contact Center CER, vei fi primul punct de contact pentru apelurile inbound primite de la furnizori de servicii medicale și consumatori care solicit&abreve; informații despre produse și programe farmaceutice. Folosind empatie, comunicare clar&abreve; și materiale de referinț&abreve; aprobate, vei oferi informații corecte sau vei direcționa f&abreve;r&abreve; dificultate apelanții c&abreve;tre departamentul potrivit pentru asistenț&abreve; suplimentar&abreve;.
 
 
 Acest rol este ideal pentru o persoan&abreve; c&abreve;reia &icirc;i place s&abreve; ajute oamenii, care lucreaz&abreve; bine &icirc;ntr-un mediu de echip&abreve; colaborativ și care se m&acirc;ndrește cu furnizarea unui serviciu de &icirc;nalt&abreve; calitate. Vei avea obiective individuale și de echip&abreve; m&abreve;surabile privind calitatea, precum și feedback constant, coaching și recunoaștere din partea echipei de management VCloud pentru a-ți susține dezvoltarea și succesul.
 
 
 
 Job Description
 
 
 
 
 Key Responsibilities:
 
 
 
 - Respond to inbound customer inquiries with professionalism, accuracy, and a service-oriented approach.
 
 
 - Build and maintain strong relationships with internal and external customers.
 
 
 - Use approved reference materials, call scripts, FAQs, and training updates to provide clear, consistent, and compliant information.
 
 
 - Work independently in a fast-paced call center environment while contributing to a positive team culture.
 
 
 - Escalate complex inquiries to the appropriate departments to ensure timely resolution.
 
 
 
 Descrierea postului
 
 
 
 
 Responsabilit&abreve;ți principale:
 
 
 
 - R&abreve;spunde la solicit&abreve;rile inbound ale clienților cu profesionalism, acuratețe și orientare c&abreve;tre servicii.
 
 
 - Construiește și menține relații solide cu clienții interni și externi.
 
 
 - Utilizeaz&abreve; materiale de referinț&abreve; aprobate, scripturi de apel, FAQ-uri și actualiz&abreve;ri de training pentru a oferi informații clare, consecvente și conforme.
 
 
 - Lucreaz&abreve; independent &icirc;ntr-un mediu de call center dinamic, contribuind &icirc;n același timp la o cultur&abreve; pozitiv&abreve; de echip&abreve;.
 
 
 - Escaladeaz&abreve; solicit&abreve;rile complexe c&abreve;tre departamentele corespunz&abreve;toare pentru a asigura o soluționare &icirc;n timp util.
 
 
 
 Requirements
 
 
 
 - Fluency in Romanian and English, both written and spoken.
 
 
 - Strong communication and active listening skills.
 
 
 - Customer service or call center experience preferred.
 
 
 - Ability to follow scripts, reference materials, and compliance guidelines carefully.
 
 
 - Comfortable working in a structured, performance-driven environment.
 
 
 - Strong attention to detail and commitment to accuracy.
 
 
 - Ability to handle sensitive conversations with professionalism and empathy.
 
 
 - Basic computer proficiency and ability to navigate multiple systems.
 
 
 
 Cerințe
 
 
 
 - Fluenț&abreve; &icirc;n limba rom&acirc;n&abreve; și englez&abreve;, at&acirc;t scris, c&acirc;t și vorbit.
 
 
 - Abilit&abreve;ți excelente de comunicare și ascultare activ&abreve;.
 
 
 - Experiența &icirc;n customer service sau call center constituie un avantaj.
 
 
 - Capacitatea de a urma cu atenție scripturi, materiale de referinț&abreve; și cerințe de conformitate.
 
 
 - Confort &icirc;n lucrul &icirc;ntr-un mediu structurat, orientat spre performanț&abreve;.
 
 
 - Atenție ridicat&abreve; la detalii și angajament faț&abreve; de acuratețe.
 
 
 - Capacitatea de a gestiona conversații sensibile cu profesionalism și empatie.
 
 
 - Cunoștințe de baz&abreve; operare PC și capacitatea de a lucra &icirc;n mai multe sisteme.
 
</div>

Customer Experience Representative - Romanian

Talaat Moustafa Group

<div>
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Effectively sell TMG&rsquo;s properties through comprehensive negotiation strategies.
 </li>
 <li>
 Cultivate and maintain positive business relationships with customers to enhance rapport and trust.
 </li>
 <li>
 Proactively reach out to potential customers through referrals and networking.
 </li>
 <li>
 Meet and exceed agreed-upon sales targets and deadlines.
 </li>
 <li>
 Coordinate efforts with team members and other departments to maximize results.
 </li>
 <li>
 Provide reports on customer needs, competitive activities, and potential opportunities for new products/services to the direct manager.
 </li>
 <li>
 Stay informed about current sales market trends, best practices, and promotional strategies.
 </li>
 <li>
 Process customer orders by referencing price lists and product literature, and direct customers to appropriate departments to facilitate the sales process.
 </li>
 <li>
 Maintain accurate reports, including daily call logs, weekly targeted plans, and monthly performance results.
 </li>
 <li>
 Address customer complaints by investigating issues, developing solutions, and preparing reports with recommendations for the direct manager.
 </li>
 <li>
 Collaborate with colleagues to achieve collective goals and results.
 </li>
 </ul>
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in business administration, Management, Marketing, or a related field.
 </li>
 <li>
 Minimum of 5 years of progressive experience in real estate sales.
 </li>
 <li>
 Excellent command of English; proficiency in additional languages is a plus.
 </li>
 <li>
 Strong communication skills and a proven ability to work effectively in a team.
 </li>
 <li>
 Willingness to work from alternate locations as needed.
 </li>
 <li>
 Commitment to delivering exceptional customer service.
 </li>
 <li>
 Ability to thrive in a fast-paced, dynamic environment.
 </li>
 <li>
 Results-oriented mindset with a focus on achieving goals
 </li>
 </ul>
 
 
</div>

Senior Property Consultant

Aujan Coca-Cola Beverages Company (ACCBC)

<div>
 
 
 Job Title:
 
 HORECA Sales Manager
 
 
 
 Reports To:
 
 BUD - NEA
 
 
 
 Business Unit:
 
 Commercial
 
 
 
 Function:
 
 Sales
 
 
 
 Grade: TBC
 
 
 
 
 Location:
 
 EGYPT
 
 
 
 
 
 
 Operating Context
 
 
 
 The HORECA Sales Manager &ndash; EGYPT operates within a multi-market Business Unit structure covering EGYPT, led by the BU Director - NEA. The BU Director is accountable for regional growth, distributor excellence, route-to-market effectiveness, and commercial governance across highly diverse market environments.
 
 
 Within the BU portfolio, the EGYPT is a mature, service-intensive market characterized by:
 
 <ul>
 <li>
 High service expectations and sophisticated channel management
 </li>
 <li>
 Strong regulatory and compliance requirements
 </li>
 <li>
 Intense competition for menu presence, visibility, and brand advocacy
 </li>
 </ul>
 
 For HORECA specifically, this requires disciplined execution, reliable service levels, and strong customer partnerships.
 
 
 
 
 
 
 Purpose of the Job
 
 
 
 The HORECA Sales Manager is responsible for driving sales growth and strengthening client partnerships within the HORECA (Hotels, Restaurants, Caf&eacute;s) channel in the EGYPT. The role focuses on acquiring new clients, growing existing accounts, delivering tailored commercial solutions, and ensuring high levels of customer satisfaction while achieving revenue and profitability targets.
 
 
 
 
 
 
 Key Roles and Responsibilities
 
 
 
 
 Business Development
 
 
 <ul>
 <li>
 Identify, target, and secure new HORECA clients across the EGYPT.
 </li>
 <li>
 Develop and execute growth strategies to expand market share in the HORECA channel.
 </li>
 <li>
 Build and maintain a strong pipeline of prospective customers.
 </li>
 </ul>
 
 
 Account Management
 
 
 <ul>
 <li>
 Manage and grow a portfolio of key HORECA accounts in the EGYPT.
 </li>
 <li>
 Build long-term partnerships through regular engagement and solution-based selling.
 </li>
 <li>
 Ensure high customer satisfaction by resolving issues promptly and professionally.
 </li>
 </ul>
 
 
 Commercial &amp; Negotiation
 
 
 <ul>
 <li>
 Negotiate pricing, terms, and contracts in line with company policies.
 </li>
 <li>
 Ensure all deals are profitable, compliant, and aligned with commercial guidelines.
 </li>
 <li>
 Monitor customer performance and adjust commercial terms where needed.
 </li>
 </ul>
 
 
 Sales Performance &amp; Reporting
 
 
 <ul>
 <li>
 Track sales performance versus targets.
 </li>
 <li>
 Analyze sales trends, customer performance, and market dynamics.
 </li>
 <li>
 Prepare regular performance reports with insights and recommendations.
 </li>
 </ul>
 
 
 Market &amp; Competitor Intelligence
 
 
 <ul>
 <li>
 Conduct continuous market research on HORECA trends and competitor activity in the EGYPT.
 </li>
 <li>
 Share market insights with management and cross-functional teams.
 </li>
 </ul>
 
 
 Cross-Functional Collaboration
 
 
 <ul>
 <li>
 Work closely with Marketing and Product teams to develop channel-specific promotions and activations.
 </li>
 <li>
 Support product launches and campaign rollouts in the HORECA channel.
 </li>
 </ul>
 
 
 Team Support &amp; Development
 
 
 <ul>
 <li>
 Share best practices and coach junior sales staff.
 </li>
 <li>
 Support onboarding and capability building within the sales team.
 </li>
 <li>
 Promote a high-performance, results-driven sales culture.
 </li>
 </ul>
 
 
 
 
 
 Key Performance Indicators (KPIs)
 
 
 <ul>
 <li>
 HORECA revenue growth vs. target (EGYPT)
 </li>
 <li>
 New client acquisition
 </li>
 <li>
 Account growth and retention rate
 </li>
 <li>
 Gross margin achievement
 </li>
 <li>
 Customer satisfaction scores
 </li>
 <li>
 Accuracy and timeliness of sales reporting
 </li>
 <li>
 Execution of promotional plans
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 
 
 Experience
 
 
 <ul>
 <li>
 Minimum 8 to 9 years of sales experience in the HORECA sector, preferably B2B.
 </li>
 <li>
 Proven track record in business development and account management.
 </li>
 <li>
 EGYPT market experience preferred.
 </li>
 </ul>
 
 
 Knowledge
 
 
 <ul>
 <li>
 Strong understanding of EGYPT HORECA channel dynamics.
 </li>
 <li>
 Knowledge of pricing, negotiation, and contract management.
 </li>
 <li>
 CRM systems and sales reporting tools.
 </li>
 </ul>
 
 
 Qualifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Marketing, or related field preferred.
 </li>
 </ul>
 
 
 
 
 
 Accountability Indicators
 
 
 <ul>
 <li>
 Achievement of EGYPT sales and margin targets.
 </li>
 <li>
 Growth of EGYPT HORECA customer base.
 </li>
 <li>
 Quality and stability of customer relationships.
 </li>
 <li>
 Compliance with commercial policies.
 </li>
 <li>
 Contribution to team capability building.
 </li>
 </ul>
 
 
 
 
 
 Other Skills and Attributes
 
 
 <ul>
 <li>
 Strong negotiation and communication skills.
 </li>
 <li>
 Results-driven and commercially minded.
 </li>
 <li>
 High customer orientation.
 </li>
 <li>
 Analytical and data-driven decision maker.
 </li>
 <li>
 Collaborative and team-oriented.
 </li>
 <li>
 High energy, self-motivated, and resilient.
 </li>
 </ul>
 
 
 
 
 
 Direct Reports (if Any)
 
 
 
 None
 
</div>

HORECA Sales Manager

<div>
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 
 Sales Negotiation:
 
 Effectively sell TMG&rsquo;s properties through comprehensive negotiation strategies.
 </li>
 <li>
 
 Relationship Management:
 
 Cultivate and maintain positive business relationships with customers to enhance rapport and trust.
 </li>
 <li>
 
 Lead Generation:
 
 Proactively reach out to potential customers through referrals and networking.
 </li>
 <li>
 
 Target Achievement:
 
 Meet and exceed agreed-upon sales targets and deadlines.
 </li>
 <li>
 
 Team Collaboration:
 
 Coordinate efforts with team members and other departments to maximize results.
 </li>
 <li>
 
 Market Insights:
 
 Provide reports on customer needs, competitive activities, and potential opportunities for new products/services to the direct manager.
 </li>
 <li>
 
 Market Awareness:
 
 Stay informed about current sales market trends, best practices, and promotional strategies.
 </li>
 <li>
 
 Order Management:
 
 Process customer orders by referencing price lists and product literature, and direct customers to appropriate departments to facilitate the sales process.
 </li>
 <li>
 
 Reporting:
 
 Maintain accurate reports, including daily call logs, weekly targeted plans, and monthly performance results.
 </li>
 <li>
 
 Issue Resolution:
 
 Address customer complaints by investigating issues, developing solutions, and preparing reports with recommendations for the direct manager.
 </li>
 <li>
 
 Team Contribution:
 
 Collaborate with colleagues to achieve collective goals and results.
 </li>
 </ul>
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in business administration, Management, Marketing, or a related field.
 </li>
 <li>
 1-3 years of progressive experience in real estate sales.
 </li>
 <li>
 Excellent command of English; proficiency in additional languages is a plus.
 </li>
 <li>
 Strong communication skills and a proven ability to work effectively in a team.
 </li>
 <li>
 Willingness to work from alternate locations as needed.
 </li>
 <li>
 Commitment to delivering exceptional customer service.
 </li>
 <li>
 Ability to thrive in a fast-paced, dynamic environment.
 </li>
 <li>
 Results-oriented mindset with a focus on achieving goals.
 </li>
 </ul>
 
 
</div>

Property Consultant

Concentrix

<div>
 
 Job Title
 
 
 
 Sales Manager
 
 
 
 Job Description
 
 
 
 The Sales Manager is responsible for overseeing the management of the team(s) supporting accounts to drive the generation of revenue and business growth, lead a sales team(s), accountable for driving team performance through customer success motions (onboarding, adoption, health checks and voice of the customer) and/or revenue retention motions (product/ service contract renewals, extension, upsell and expansion). Responsible for managing, building, and developing strategic client relationship through a balanced level of engagement with Sales Director and external facing client.
 
 
 <ul>
 <li>
 Lead the team to achieve specific business targets and meet assigned performance targets weekly/monthly/quarterly, ensuring high customer satisfaction
 </li>
 <li>
 Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date
 </li>
 <li>
 Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities
 </li>
 <li>
 Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members
 </li>
 <li>
 Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client/specific territories
 </li>
 <li>
 Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market
 </li>
 <li>
 Be a point of escalation for our clients and respond promptly to any issues
 </li>
 <li>
 Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed
 </li>
 <li>
 Work with client contact on reporting and forecasting
 </li>
 <li>
 Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs)
 </li>
 <li>
 Work with client contact on reporting and forecasting
 </li>
 <li>
 Coordinate team incentives and Sales Performance Incentive Funds
 </li>
 <li>
 Partner and build business relationships with all partners to ensure customer expectations are met
 </li>
 </ul>
</div>

Sales Manager

Beitelmal - بيت المال

<div>
 
 🚀 We&rsquo;re Growing! Join BeitElMal as an Operations Manager
 
 
 
 
 
 &nbsp;🏢 BeitElMal
 
 
 
 
 
 &nbsp;📍 Location: Maadi
 
 
 
 
 
 BeitElMal is looking for a dynamic and results-driven Operations Manager to lead and optimize our daily operations within a service-based environment.
 
 
 
 
 
 If you have strong leadership skills, operational vision, and a solid background in Marketing &amp; Sales &mdash; we&rsquo;d love to meet you!
 
 
 🔎 Requirements:
 
 
 
 
 
 &nbsp;&nbsp;Minimum 3 years of experience in the same role.
 
 
 &nbsp;&nbsp;Proven experience in a service-based company (Product-based background will not be considered).
 
 
 &nbsp;&nbsp;Strong knowledge of Marketing &amp; Sales operations.
 
 
 &nbsp;&nbsp;Experience in Operations Strategy &amp; Performance Management.
 
 
 &nbsp;&nbsp;Excellent leadership, communication, and problem-solving skills.
 
 
 &nbsp;&nbsp;Ability to drive efficiency and support business growth.
 
 
 
 
 
 🎯 Key Responsibilities:
 
 
 
 
 
 &nbsp;&nbsp;Lead daily operations and ensure smooth workflow across departments.
 
 
 &nbsp;&nbsp;Develop and implement operational strategies.
 
 
 &nbsp;&nbsp;Monitor KPIs and improve overall performance.
 
 
 &nbsp;&nbsp;Collaborate closely with Marketing &amp; Sales teams to achieve growth targets.
 
 
 &nbsp;&nbsp;Enhance operational efficiency and customer experience.
 
 
 
 
 
 📩 To Apply:
 
 
 
 
 
 &nbsp;Send your CV via:
 
 
 
 
 
 &nbsp;📱 WhatsApp: 01065740046
 
 
 
 
 
 &nbsp;📧 Email: hr@beitelmal.info
 
 
 
 
 <ul>
 <li>
 &nbsp;&nbsp;Subject Line: Operations Manager &ndash; BeitElMal
 </li>
 </ul>
</div>

Operations Manager

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