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customer experience representative

ORO24 DEVELOPMENTS LLC

As a Real Estate Customer Service/Experience Representative, you will be part of a ORO24 Developments Customer Service/Experience Team that strives to provide best in class service to customers. Our customer base is diverse and we&rsquo;re looking for someone who can perform the following duties:Only French Speaking Candidate should apply.JOB DESCRIPTION<ul><li>Guide customers to complete unit/property documentation and registration.</li><li>Follow up with customers on critical and pending issues relating to projects, like (termination of contract, cancellation of contract, transfer letters for the project, defaulters, etc).</li><li>Fully aware of the regulations and laws pertaining to Dubai RERA.</li><li>Provide customers with a exceptional quality service experience.</li><li>Develop and maintain positive customer relations by creating and sustaining good will and by providing consistently responsive quality service.</li><li>Retain customers and reflect professional image of the company.</li><li>Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution</li><li>Keep records of customer interactions, process customer requests, and file documents.</li><li>Proven ability to tactfully communicate via phone and email with customers, brokers, and internal team members.</li><li>Demonstrated ability to manage multiple projects and tasks daily with efficiency and accuracy.</li><li>Ability to organize and prioritize work assignments to meet deadlines.</li><li>Show tact, discretion, confidentiality and good judgment in handling sensitive and confidential matters and documentation.</li><li>Ability to carry out specific oral and written instructions.</li><li>Meticulous attention to detail and accuracy.</li><li>Execute responsibilities with a sense of urgency and follow-through.</li><li>Ability to collaborate with team members to complete various projects and assignments.</li><li>Ability to use computer software and web-based applications.</li><li>Proficient knowledge of the Microsoft Office Suite (e.g., Word, Excel, PowerPoint, Outlook).</li></ul>Skills &amp; Competencies<ul><li>Requires a bachelor&rsquo;s degree plus minimum of 2 years&rsquo; experience in customer service roles with a Real Estate Developer.</li><li>Excellent communication, interpersonal and presentation skills</li><li>Strong contact handling skills and active listening.</li><li>Familiarity with CRM systems and practices</li><li>Ability to multi-task, prioritize, and manage time effectively</li><li>Customer focus</li><li>Positive, flexible, and proactive</li><li>Attention to detail</li><li>Decision quality</li><li>Professional representable appearance</li></ul>Language Command<ul><li>French: Native or Fluent (Speaking, Writing, Reading)</li><li>Arabic: Native or Fluent (Speaking, Writing, Reading)</li><li>English: Excellent (Speaking, Writing, Reading)</li></ul>Job Types: Full-time, PermanentPay: AED1.00 - AED2.00 per monthExperience:<ul><li>French speaking in customer service: 1 year (Required)</li></ul>Language:<ul><li>French (Required)</li></ul>

French Speaker Customer Service/Experience Representative

Presentail SA

Overview Presentail is looking for a customer service representative to join our team in our Al Barsha shop. This person will drive customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge. The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction. Responsibilities <ul><li>Manage inbound customer communications: Answer incoming calls and emails to address customer questions, requests and issues.</li><li>Consult on customer success: Advise customers on how to successfully leverage the product/service based on their unique needs.</li><li>Maintain working product knowledge: Act as a product expert to ensure information given to customers is accurate, up-to-date and strategic.</li><li>Track interactions in CRM: Record customers interactions in internal system for cross-functional awareness and relationship development.</li></ul> Requirements <ul><li>Bachelor's degree or equivalent</li><li>1-2 years proven experience in supporting client success</li><li>Excellent written and verbal communication skills</li><li>Ability to address complaints and issues with effective solutions and a positive attitude</li><li>Passion for delighting customers with above and beyond service</li><li>Excellent time-management and prioritization skills</li><li>Familiarity with CRM system</li></ul>

Customer Service Agent

Lobo Management

<div>
 
 Our client, a leading FMCG distribution company, is currently seeking a
 
 Customer Service Representative
 
 
 
 
 
 
 The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists
 
 
 
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Customer Experience in ensuring consistent and excellent levels of customer service. This will be achieved by ensuring that all orders received from customers are entered accurately into the system and processed through shipments from correct locations and invoicing.
 </li>
 <li>
 Follow up with the Credit Controller and the Sales team where required when customer orders are placed on hold.
 </li>
 <li>
 Process all stock transfers from distribution centre to shops as well as locations transfers on timely and accurate basis and provide stock information to Customers and Sales Team on request.
 </li>
 <li>
 Process all stock related credit notes and periodically advise the Sales Team and Customers regarding the Credit
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 
 
 
 <ul>
 <li>
 At least 1 - 3 years' of relevant work experience
 </li>
 <li>
 Excellent phone etiquette and excellent verbal, written, and interpersonal skills
 </li>
 <li>
 Ability to multi-task, organize, and prioritize work
 </li>
 </ul>
 
 
 
 
 
 The work schedule consists of 5 days a week, with the weekly day off potentially falling on any day of the week.
 
 
 
 
 
 
 
 Note: We understand that working with an alcohol company may not be suitable for everyone. If you are comfortable with this aspect, we would be pleased to receive your application. We truly appreciate your interest in this opportunity.
 
 
 
 
</div>

Customer Service Representative

Cupola Teleservices Limited

<ul><li>Responding to customer inquiries and resolving complaints in a professional and timely manner.</li><li>Handling and resolving customer escalations or complaints to ensure customer satisfaction.</li><li>Assisting customers with product or service selection and providing recommendations based on their needs.</li><li>Meeting and exceeding individual and team performance targets and key performance indicators (KPIs).</li><li>Maintaining customer records and updating customer information in the database.</li></ul>

Customer Service Representative (Nationals)

Givaudan

Join or sign in to find your next job Join to apply for the Customer Care Representative role at Givaudan2 months ago Be among the first 25 applicantsJoin to apply for the Customer Care Representative role at GivaudanJoin us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with kindness and humility, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions that make people look and feel good. There's much to learn and many to learn from, with more than 16,000 employees around the world to explore ideas and ambitions with. Dive into varied, flexible, and stimulating environments. Meet empowered professionals to partner with, befriend, and stretch your skills alongside. Every day, your energy, your creativity, and your determination will shape our future, making a positive difference on billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature. Customer Care Representative - Your future position? We are currently looking for a 'Customer Care Representative' to be based in Dubai. Your main purpose will be to process sales orders from receipt through to shipment and you will act as liaison between the customer, operations and sales team. You will report directly to the Customer Care Manager. This is an open contract role with us for 1 year to start with, working 5 days a week. Your monthly payroll will be processed by a 3rd party partner. Sounds interesting? It could well be your perfect opportunity if, like us, you always aim to exceed customer needs, deliver value, and foster customer relationships. In This Exciting Role, You Will <ul><li>Manage sales order process from receipt of order through to shipment for assigned customers and affiliates in line with Customer Care guidelines</li><li>Provide support for assigned customers and affiliates to meet order requirements</li><li>Day to day communication with customers, operations and sales</li><li>Interpret and analyse client schedules and prioritise orders</li><li>Resolve issues and handle customer complaints internally and externally</li><li>Confirm pricing, inventory availability and provide ship date information</li><li>Arrange transportation with forwarders or shipping/freight team, manage process for dealing with International orders including inspection and shipping documentation requirements where relevant</li><li>Prepare Invoices, Debit and Credit notes, process notifications and Customer Returns</li><li>Coordinate with relevant departments to ensure orders are dispatched / delivered on time and managecustomer expectations</li><li>Coordinate with planning on information relating to demand planning and stock positions</li><li>Update and maintain accurate customer records, including customer specific information, contracts,labelling, packaging and stock requirements</li><li>Provide coverage and support accounts for other team members as necessary</li><li>Properly identify the right communication method based on the sense of urgency and issue</li><li>Identify opportunities for improvements in customer care </li></ul>You? Are you someone who wants to shape your own world? Then join us - and impact your world. Your Professional Profile Includes <ul><li>Minimum High School pr Secondary Education - Associate or University Degree is preferred</li><li>1+ years of experience</li><li>Interpersonal and Communication Skills</li><li>Proven Success in Customer Relationship Management</li><li>Basic Knowledge of SAP or Order Entry Systems</li><li>Basic Inventory Management knowledge</li><li>Microsoft Office Expertise</li><li>Understanding of Incoterms and Shipping Terminology</li><li>Proficiency in English and Arabic </li></ul>Our Benefits <ul><li>A creative team environment that will inspire you.</li><li>Attractive package.</li><li>Excellent opportunities for progressive learning and development. </li></ul>At Givaudan, you contribute to delightful taste and scent experiences that touch people's lives. You work within an inspiring teamwork culture - where you can thrive, collaborate and learn from other talented and passionate people across disciplines, regions and divisions. Every essence of you enriches our world. Diversity drives innovation and creates closer connections with our employees, customers and partners. Givaudan embraces diversity and is committed to building an inclusive environment where everyone impacts our world. Seniority level <ul><li> Seniority level Entry level</li></ul> Employment type <ul><li> Employment type Contract</li></ul> Job function <ul><li> Job function Manufacturing</li><li> Industries Manufacturing</li></ul>Referrals increase your chances of interviewing at Givaudan by 2x Sign in to set job alerts for "Customer Care Representative" roles. Guest Experience Expert - Four Points by Sheraton Bur Dubai Cafe Assistant/ Customer Service Associate Retail Marks & Spencer UAE Customer Care Support (Internship)- Dubai, UAE Customer Service Specialist (Coffee Specialist - CRC), Temp contract Dubai, Dubai, United Arab Emirates 11 hours ago Customer Service & Administrative Assistant Customer Service Representative/ Call Center Representative- Emiratisation We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Customer Care Representative

MEDCARE ME

Medical devices Sales specialist who has experince in Surgical applications and sales.We are seeking a dynamic and highly motivated **Medical Device Sales Representative** to join our team. The successful candidate will be responsible for driving sales and promoting our innovative surgical products to healthcare professionals, hospitals, and surgical centers. This role requires a deep understanding of the surgical landscape and the ability to build strong relationships with surgeons, hospital administrators .This is a full-time on-site role for a Medical Representative located in Dubai, United Arab Emirates. The Medical Representative will be responsible for medical sales, communicating with healthcare professionals, providing customer service, and promoting medical devices .Qualifications<ul><li>Medical Sales and Communication skills</li><li>Customer Service and Medicine knowledge</li><li>Pharmacy expertise</li><li>Excellent interpersonal and communication skills</li><li>Ability to build and maintain relationships with healthcare professionals</li><li>Strong understanding of medical products and pharmaceuticals</li><li>Bachelor's degree in relevant field</li><li>Previous experience in medical sales is a plus</li></ul>Responsablities<ul><li>To Promote Company's Products range to specialist Doctors and health care professionals .</li><li>To Achieve sales target assigned to the assigned territory and systematically to cover the right customer and achieve the required leads rate .</li><li>To Organize Products Presentations/Training .</li><li>Presenting in Surgical procedures with medical professionals .</li><li>Regular Reporting and Planning .</li></ul>Job Type: Full-timePay: AED8,000.00 - AED12,000.00 per monthExperience:<ul><li>medical devices sales : 1 year (Required)</li></ul>License/Certification:<ul><li>UAE driving License (Required)</li></ul>

Sales Engineer

Senior Medical Representative

Explore 3712+ Customer experience representative in Dubai this January. Find roles across top companies and apply now to boost your career.