sales representative

customer service representative Jobs in Dubai

customer service representative

customer care executive

customer experience manager Jobs in Dubai

customer experience manager

customer service executive

customer experience representative

Presentail SA

Overview Presentail is looking for a customer service representative to join our team in our Al Barsha shop. This person will drive customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge. The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction. Responsibilities <ul><li>Manage inbound customer communications: Answer incoming calls and emails to address customer questions, requests and issues.</li><li>Consult on customer success: Advise customers on how to successfully leverage the product/service based on their unique needs.</li><li>Maintain working product knowledge: Act as a product expert to ensure information given to customers is accurate, up-to-date and strategic.</li><li>Track interactions in CRM: Record customers interactions in internal system for cross-functional awareness and relationship development.</li></ul> Requirements <ul><li>Bachelor's degree or equivalent</li><li>1-2 years proven experience in supporting client success</li><li>Excellent written and verbal communication skills</li><li>Ability to address complaints and issues with effective solutions and a positive attitude</li><li>Passion for delighting customers with above and beyond service</li><li>Excellent time-management and prioritization skills</li><li>Familiarity with CRM system</li></ul>

Customer Service Agent

ORO24 Developments

<div>
 
 
 Job description
 
 
 
 As a Real Estate Customer Service/Experience Representative, you will be part of a ORO24 Developments Customer Service/Experience Team that strives to provide best in class service to customers. Our customer base is diverse and we&rsquo;re looking for someone who can perform the following duties:
 
 
 
 
 <ul>
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 Guide customers to complete unit/property documentation and registration.
 </li>
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 Follow up with customers on critical and pending issues relating to projects, like (termination of contract, cancellation of contract, transfer letters for the project, defaulters, etc).
 </li>
 <li>
 Fully aware of the regulations and laws pertaining to Dubai RERA.
 </li>
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 Provide customers with a exceptional quality service experience.
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 Develop and maintain positive customer relations by creating and sustaining good will and by providing consistently responsive quality service.
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 Retain customers and reflect professional image of the company.
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 Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
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 Keep records of customer interactions, process customer requests, and file documents.
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 Proven ability to tactfully communicate via phone and email with customers, brokers, and internal team members.
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 Demonstrated ability to manage multiple projects and tasks daily with efficiency and accuracy.
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 Ability to organize and prioritize work assignments to meet deadlines.
 </li>
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 Show tact, discretion, confidentiality and good judgment in handling sensitive and confidential matters and documentation.
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 <li>
 Ability to carry out specific oral and written instructions.
 </li>
 <li>
 Meticulous attention to detail and accuracy.
 </li>
 <li>
 Execute responsibilities with a sense of urgency and follow-through.
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 Ability to collaborate with team members to complete various projects and assignments.
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 Ability to use computer software and web-based applications.
 </li>
 <li>
 Proficient knowledge of the Microsoft Office Suite (e.g., Word, Excel, PowerPoint, Outlook).
 </li>
 </ul>
 
 
 
 
 
 Skills &amp; Competencies
 
 
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 Requires a bachelor&rsquo;s degree plus minimum of 2 years&rsquo; experience in customer service roles with a Real Estate Developer.
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 Excellent communication, interpersonal and presentation skills
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 Strong contact handling skills and active listening.
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 Familiarity with CRM systems and practices
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 Ability to multi-task, prioritize, and manage time effectively
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 Customer focus
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 Positive, flexible, and proactive
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 Attention to detail
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 Decision quality
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 </ul>
 
 
</div>

Client Service Executive- Real Estate Developer

Cupola Teleservices Limited

<ul><li>Responding to customer inquiries and resolving complaints in a professional and timely manner.</li><li>Handling and resolving customer escalations or complaints to ensure customer satisfaction.</li><li>Assisting customers with product or service selection and providing recommendations based on their needs.</li><li>Meeting and exceeding individual and team performance targets and key performance indicators (KPIs).</li><li>Maintaining customer records and updating customer information in the database.</li></ul>

Customer Service Representative (Nationals)

Stranger Soccer

<div>Calling all truly AWESOME people! 
About Stranger Soccer
Stranger Soccer (www.strangersoccer.com) is a Singapore-based company experiencing explosive growth. In a few short years, after launching a revolutionary platform and Mobile App for on-demand football, the company has amassed over 50,000 registered users playing hundreds of games a week. It has solved the problem that football is the world's #1 sport, but is difficult for an individual to play. Stranger Soccer makes it as easy as going to the gym or for a jog. Browse. Book a slot. Show up and play. Today, it is the #1 way people play football and futsal in Singapore, and is rapidly expanding internationally via a license partner model, with locations in Australia, India, USA, UAE, and South Africa. 
Role and Responsibilities
he selected candidate(s) will be a key member of a small team working at Stranger Soccer UAE, carrying out various initiatives related to game hosting, player experience, community engagement, and growth of the local football network. The position will work closely with the UAE Business Owner and will interface with key staff across the organization, as well as customers and other stakeholders. The company is committed to growing and developing talent, providing opportunities to take on increasing levels of responsibility as Stranger Soccer expands its international presence. 
Key Responsibilities
1. Game Hosting &amp; Customer Experience<ul>
<li>
Serve as an Official Host for selected football games weekly across Dubai and/or Abu Dhabi</li>
<li>Ensure players have a smooth, fun, and safe game experience</li>
<li>Represent the Stranger Soccer brand on the ground</li>
<li>Collect player feedback to continuously improve the experience</li></ul> 
2. Daily Operations Support<ul>
<li>
Assist with scheduling, logistics coordination, and venue communication</li>
<li>Support marketing, customer service, and game operations tasks</li>
<li>Help onboard new players and respond to inquiries</li>
<li>Assist in recruiting, screening, and onboarding new Official Hosts</li>
<li>Support scheduling and ensure proper venue coverage</li></ul> 
3. Operations Improvement<ul>
<li>
Identify inefficiencies in booking, hosting, or player engagement processes</li>
<li>Propose actionable solutions to streamline operations and improve consistency</li>
<li>Analyse feedback and trends to recommend operational enhancements</li></ul> 
4. Game Experience Development<ul>
<li>
Observe games and recommend enhancements (format tweaks, warm-ups, engagement activities, post-game processes)</li>
<li>Research best practices from sports, fitness, and hospitality industries to elevate the UAE experience</li></ul> 
5. Growth &amp; Expansion Initiatives<ul>
<li>
Contribute ideas and mini-projects to increase player acquisition and retention</li>
<li>Assist in researching football communities, universities, corporates, and potential partners in Dubai &amp; Abu Dhabi</li>
<li>Support promotional events, community activations, and social content</li></ul> 
6. Cross-Functional Exposure<ul>
<li>
Collaborate with the UAE Business Owner and Singapore HQ team</li>
<li>Gain insight into how a fast-growing sports-tech brand expands internationally</li></ul> 
What You Will Gain<ul>
<li>
Hands-on experience in running a real, consumer-facing sports business</li>
<li>Confidence in hosting and leading player groups</li>
<li>Operational, customer service, and growth marketing exposure</li>
<li>Insights into brand expansion in international markets</li>
<li>Opportunities to contribute ideas that directly impact the UAE business</li>
</ul>
Requirements<ul><li><ul>
<li>
Positive, proactive &ldquo;can-do&rdquo; attitude</li>
<li>Comfortable interacting with customers and leading groups</li>
<li>Strong interest in football (required)</li>
<li>Hospitality, events, or sports management experience is a plus</li>
<li>Must be based in Dubai or Abu Dhabi, with availability to attend games in either city</li>
<li>Hospitality experience a PLUS</li></ul></li></ul> 
To apply, please send resume to rayaan.grahne@strangersoccer.com</div>

Customer Experience and Growth Intern

Givaudan

Join or sign in to find your next job Join to apply for the Customer Care Representative role at Givaudan2 months ago Be among the first 25 applicantsJoin to apply for the Customer Care Representative role at GivaudanJoin us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with kindness and humility, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions that make people look and feel good. There's much to learn and many to learn from, with more than 16,000 employees around the world to explore ideas and ambitions with. Dive into varied, flexible, and stimulating environments. Meet empowered professionals to partner with, befriend, and stretch your skills alongside. Every day, your energy, your creativity, and your determination will shape our future, making a positive difference on billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature. Customer Care Representative - Your future position? We are currently looking for a 'Customer Care Representative' to be based in Dubai. Your main purpose will be to process sales orders from receipt through to shipment and you will act as liaison between the customer, operations and sales team. You will report directly to the Customer Care Manager. This is an open contract role with us for 1 year to start with, working 5 days a week. Your monthly payroll will be processed by a 3rd party partner. Sounds interesting? It could well be your perfect opportunity if, like us, you always aim to exceed customer needs, deliver value, and foster customer relationships. In This Exciting Role, You Will <ul><li>Manage sales order process from receipt of order through to shipment for assigned customers and affiliates in line with Customer Care guidelines</li><li>Provide support for assigned customers and affiliates to meet order requirements</li><li>Day to day communication with customers, operations and sales</li><li>Interpret and analyse client schedules and prioritise orders</li><li>Resolve issues and handle customer complaints internally and externally</li><li>Confirm pricing, inventory availability and provide ship date information</li><li>Arrange transportation with forwarders or shipping/freight team, manage process for dealing with International orders including inspection and shipping documentation requirements where relevant</li><li>Prepare Invoices, Debit and Credit notes, process notifications and Customer Returns</li><li>Coordinate with relevant departments to ensure orders are dispatched / delivered on time and managecustomer expectations</li><li>Coordinate with planning on information relating to demand planning and stock positions</li><li>Update and maintain accurate customer records, including customer specific information, contracts,labelling, packaging and stock requirements</li><li>Provide coverage and support accounts for other team members as necessary</li><li>Properly identify the right communication method based on the sense of urgency and issue</li><li>Identify opportunities for improvements in customer care </li></ul>You? Are you someone who wants to shape your own world? Then join us - and impact your world. Your Professional Profile Includes <ul><li>Minimum High School pr Secondary Education - Associate or University Degree is preferred</li><li>1+ years of experience</li><li>Interpersonal and Communication Skills</li><li>Proven Success in Customer Relationship Management</li><li>Basic Knowledge of SAP or Order Entry Systems</li><li>Basic Inventory Management knowledge</li><li>Microsoft Office Expertise</li><li>Understanding of Incoterms and Shipping Terminology</li><li>Proficiency in English and Arabic </li></ul>Our Benefits <ul><li>A creative team environment that will inspire you.</li><li>Attractive package.</li><li>Excellent opportunities for progressive learning and development. </li></ul>At Givaudan, you contribute to delightful taste and scent experiences that touch people's lives. You work within an inspiring teamwork culture - where you can thrive, collaborate and learn from other talented and passionate people across disciplines, regions and divisions. Every essence of you enriches our world. Diversity drives innovation and creates closer connections with our employees, customers and partners. Givaudan embraces diversity and is committed to building an inclusive environment where everyone impacts our world. Seniority level <ul><li> Seniority level Entry level</li></ul> Employment type <ul><li> Employment type Contract</li></ul> Job function <ul><li> Job function Manufacturing</li><li> Industries Manufacturing</li></ul>Referrals increase your chances of interviewing at Givaudan by 2x Sign in to set job alerts for "Customer Care Representative" roles. Guest Experience Expert - Four Points by Sheraton Bur Dubai Cafe Assistant/ Customer Service Associate Retail Marks & Spencer UAE Customer Care Support (Internship)- Dubai, UAE Customer Service Specialist (Coffee Specialist - CRC), Temp contract Dubai, Dubai, United Arab Emirates 11 hours ago Customer Service & Administrative Assistant Customer Service Representative/ Call Center Representative- Emiratisation We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Customer Care Representative

Edusphere Training and Consultancy

Job Title: Female Telesales RepresentativeJob Summary:We are seeking a motivated and results-driven Telesales Representative to join our sales team. The ideal candidate will be responsible for reaching out to potential and existing customers via telephone to promote and sell products or services, answer inquiries, and maintain excellent customer relationships.Key Responsibilities:<ul><li>Make outbound calls to prospective customers using provided leads or cold calling.</li><li>Answer incoming calls from customers to explain product features and services.</li><li>Persuade customers to purchase products or services using solid arguments.</li><li>Follow up on leads and maintain an active pipeline of potential sales.</li><li>Provide accurate information about products, pricing, and availability.</li><li>Handle customer objections professionally and close sales.</li><li>Record customer details and sales outcomes in CRM systems.</li><li>Meet or exceed daily, weekly, and monthly sales targets.</li><li>Maintain knowledge of current promotions and product features.</li><li>Collaborate with team members and other departments to ensure customer satisfaction.</li></ul>Requirements:<ul><li>Proven experience as a telesales representative or similar sales/customer service role.</li><li>Excellent communication and negotiation skills.</li><li>Confident, outgoing, and persuasive personality.</li><li>Ability to handle rejection and stress in a professional manner.</li><li>Basic computer skills and familiarity with CRM software.</li><li>High school diploma or equivalent; additional education is a plus.</li></ul>Preferred Qualifications:<ul><li>Experience in B2B or B2C telesales.</li><li>Multilingual abilities (if dealing with a diverse customer base).</li><li>Knowledge of the product or industry.</li></ul>Job Type: Full-timePay: AED2,500.00 per month

Female Telesales Representative

Marriott International

<div>
 POSITION SUMMARY
 Our jobs aren t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
 Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts to get it right for our guests and our business each and every time.
</div>

Guest Experience Expert (Chinese Speaker)

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