customer sales representative Jobs in Lahore

customer sales representative

customer service representative Jobs in Lahore

customer service representative

technical support engineer Jobs in Lahore

technical support engineer

customer success specialist Jobs in Lahore

customer success specialist

customer support executive Jobs in Lahore

customer support executive

customer experience specialist

Abacus Outsourcing

Job Description:We are looking for a dedicated and detail-oriented Email Support Executive to join our customer service team. The ideal candidate will be responsible for handling customer queries and issues via email in a professional and timely manner.Key Responsibilities:<ul><li>Respond to customer emails efficiently and accurately.</li><li>Provide information, resolve complaints, and ensure customer satisfaction.</li><li>Maintain detailed and accurate records of all customer interactions.</li><li>Collaborate with internal teams to resolve technical or service issues.</li><li>Follow communication procedures, guidelines, and policies.</li></ul>Requirements:<ul><li>Minimum Bachelor&rsquo;s degree (any discipline).</li><li>Experience: 6 months to 2 years in Email or Chat Support / Call Center.</li><li>Excellent written and verbal communication skills in English.</li><li>Strong attention to detail and problem-solving skills.</li><li>Proficient in MS Office and basic computer operations.</li></ul>Benefits:<ul><li>5 Days Working &ndash; 2 Days Off</li><li>Competitive salary and performance incentives.</li><li>Career growth and learning opportunities.</li><li>Friendly and supportive work environment.</li></ul>Job Type: Full-timePay: Rs37,000.00 - Rs42,000.00 per monthWork Location: In person

Customer Experience Specialist – Email Support

ibex. Pakistan

<div>
 Do you think you have what it takes to talk your way through customers and bring about a positive change in customer engagement? We are looking for an incredible resource who can do wonders in the world of CX. Hence, when a regular person is having difficulty in handling or resolving any particular customer grievance - that is where you come into the play.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 O Levels/Matriculation or above
 </li>
 <li>
 Excellent Written and Verbal English communication
 </li>
 <li>
 Proficiency with MS Office (Particularly MS Excel and MS Word)
 
 
 </li>
 </ul>
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Deliver exceptional customer experience as measured by performance objectives and in accordance of the core values of our client
 </li>
 <li>
 Convey interest in each customer through their words with courtesy, attention, a friendly and caring image
 </li>
 <li>
 Providing alternatives to products/items, which are not available on the ecommerce website
 </li>
 <li>
 Follow standard processes and procedures when it comes to providing the resolution
 </li>
 <li>
 Staying up to date with latest updates on system information, process changes and future updates
 </li>
 </ul>
</div>

Customer Support Specialist - International

ACE Union

Position Summary The Customer Experience Officer/Executive will be responsible for ensuring a seamless, efficient, and customer-centric experience across all touchpoints of the remittance journey. This role involves managing customer interactions, addressing queries and complaints, monitoring service quality, and collaborating with internal teams to enhance customer satisfaction. The officer will serve as the voice of the customer, ensuring that the company&rsquo;s remittance services are delivered with reliability, compliance, and empathy.Key Responsibilities<ul><li>Act as the first point of contact for customers through phone, email and chat.</li><li>Handle customer inquiries regarding remittance transactions, account setup, service processes, and problem resolution.</li><li>Monitor end-to-end customer journey to identify pain points and recommend process improvements.</li><li>Ensure compliance with regulatory requirements (KYC, AML, data protection) while addressing customer requests.</li><li>Escalate unresolved issues to relevant departments and ensure timely follow-up until closure.</li><li>Maintain accurate records of customer interactions and feedback in the CRM system.</li><li>Assist in creating and implementing customer experience initiatives and service quality standards.</li><li>Collaborate with product, compliance, and operations teams to streamline processes and enhance customer satisfaction.</li><li>Support in preparing periodic reports on customer feedback, complaints, and service performance.</li><li>Educate customers on digital channels, transaction processes, and self-service options to enhance efficiency.</li></ul>Requirements:Key Competencies &amp; Skills<ul><li>Strong communication skills (verbal &amp; written) in English.</li><li>Excellent interpersonal and problem-solving abilities with customer-first mindset.</li><li>Ability to handle stress and work effectively in a fast-paced environment.</li><li>Familiarity with remittance services, financial products, or fintech industry is a plus point.</li><li>Proficiency in MS Office and CRM.</li></ul>Qualifications &amp; Experience<ul><li>Bachelor&rsquo;s degree in Business Administration, Finance, Commerce, or related field.</li><li>0&ndash;3 years of experience in customer service/customer experience, preferably in fintech, banking, or remittance industry.</li><li>Fresh graduates with strong communication and customer handling skills may also be considered.</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs90,000.00 per monthApplication Question(s):<ul><li>What is your current compensation package?</li><li>What is your expected salary?</li><li>Is it possible for you to commute daily to Gulberg-3 Lahore, or to relocate to Lahore city for this job?</li><li>The shift timing connected with the role is 01 PM PST to 10 PM PST. Is it feasible for you to work in these timings?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Language:<ul><li>English Proficiently ? (Required)</li></ul>Work Location: In person

Customer Experience Officer/Executive

Motive

<div>
 
 Who We Are
 
 
 
 Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.
 
 
 Motive serves nearly 100,000 customers &ndash; from Fortune 500 enterprises to small businesses &ndash; across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.
 
 
 Visit gomotive.com to learn more.
 
 
 Roles &amp; Responsibilities
 
 
 Onboarding specialists are accountable for delivering content that helps our employees develop their skills and knowledge. Your goal is to conduct informative training sessions, help new team members navigate their onboarding schedule, &amp; contribute to the growth of the onboarding program.
 
 
 The Instructional Designer/Facilitator, Onboarding role is a lead role on the onboarding facilitation team that reports to the Sales Onboarding Program Manager. You will specialize in not only delivering training content to new team members but also responding to requests from stakeholders &amp; leading initiatives to keep the program&rsquo;s curriculum relevant &amp; engaging.
 
 
 Ideally, you&rsquo;ve had experience working in or helped develop an onboarding program that delivered value to new team members from the time they accepted their offer all the way through to hitting their first quota.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Deliver training to predominately entry to mid-level front-line CS &amp; Sales staff
 </li>
 <li>
 Support multiple classes of new team members from their initial onboarding through their ramp period
 </li>
 <li>
 Coach new team members on sales strategy &amp; process adherence as they advance through the early stages of their on-the-job experience
 </li>
 <li>
 Conduct exercises and activities that enhance the learning process
 </li>
 <li>
 Source and/or create Enablement content including but not limited to:
 </li>
 <ul>
 <li>
 Structured slide decks
 </li>
 <li>
 Internal Product and other &ldquo;One Pagers&rdquo;
 </li>
 <li>
 Videos (including voice over and/or webinar-style/screenshare)
 </li>
 <li>
 eLearning experiences
 </li>
 <li>
 Email Templates
 </li>
 <li>
 Talking Points/Scripts
 </li>
 <li>
 Role Plays
 </li>
 <li>
 Facilitator Guides
 </li>
 <li>
 Sales Playbooks (SOPs not included, they are out of Enablement scope)
 </li>
 </ul>
 <li>
 Schedule training sessions
 </li>
 <li>
 Intake facilitator requests &amp; align with the Sales Onboarding Program Manager on strategy for launching new onboarding initiatives
 
 </li>
 </ul>
 
 Experience And Skills
 
 
 
 <ul>
 <li>
 2+ years building content and facilitating training across a multi-site sales organization
 </li>
 <li>
 2+ years of progressive responsibility in Enablement, L&amp;D or Training roles in a high growth, B2B, SaaS organization
 </li>
 <li>
 Experience in either expanding or working within an onboarding program that delivered value to new team members through their ramp period
 </li>
 <li>
 Exceptional communication (both verbally and in writing), presentation, and interpersonal skills
 </li>
 <li>
 Bachelor&rsquo;s Degree in related fields.
 </li>
 <li>
 Solid knowledge of the latest corporate training techniques.
 </li>
 <li>
 Excellent time management and organizational skills.
 </li>
 <li>
 Ability to build relationships and promote a work environment focused on team development and constant coaching
 
 
 </li>
 </ul>
 
 Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.
 
 
 
 
 Please review our Candidate Privacy Notice here .
 
 
 
 
 UK Candidate Privacy Notice here.
 
 
 
 
 The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.
 
</div>

Onboarding Specialist

<div><div>Who we are:

Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.

Motive serves nearly 100,000 customers &ndash; from Fortune 500 enterprises to small businesses &ndash; across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.

Visit gomotive.com to learn more.</div><div><div>
<h3 class="jobSectionHeader">
Roles &amp; Responsibilities</h3>

Onboarding specialists are accountable for delivering content that helps our employees develop their skills and knowledge. Your goal is to conduct informative training sessions, help new team members navigate their onboarding schedule, &amp; contribute to the growth of the onboarding program.

The Instructional Designer/Facilitator, Onboarding role is a lead role on the onboarding facilitation team that reports to the Sales Onboarding Program Manager. You will specialize in not only delivering training content to new team members but also responding to requests from stakeholders &amp; leading initiatives to keep the program&rsquo;s curriculum relevant &amp; engaging.

Ideally, you&rsquo;ve had experience working in or helped develop an onboarding program that delivered value to new team members from the time they accepted their offer all the way through to hitting their first quota.
<h3 class="jobSectionHeader">
Responsibilities</h3>
<ul><li>Deliver training to predominately entry to mid-level front-line CS &amp; Sales staff</li>
<li>Support multiple classes of new team members from their initial onboarding through their ramp period</li>
<li>Coach new team members on sales strategy &amp; process adherence as they advance through the early stages of their on-the-job experience</li>
<li>Conduct exercises and activities that enhance the learning process</li>
<li>Source and/or create Enablement content including but not limited to:</li>
<li><ul><li>Structured slide decks</li>
<li>Internal Product and other &ldquo;One Pagers&rdquo;</li>
<li>Videos (including voice over and/or webinar-style/screenshare)</li>
<li>eLearning experiences</li>
<li>Email Templates</li>
<li>Talking Points/Scripts</li>
<li>Role Plays</li>
<li>Facilitator Guides</li>
<li>Sales Playbooks (SOPs not included, they are out of Enablement scope)</li>
</ul></li><li>Schedule training sessions</li>
<li>Intake facilitator requests &amp; align with the Sales Onboarding Program Manager on strategy for launching new onboarding initiatives</li>
</ul><h3 class="jobSectionHeader">Experience and Skills</h3>
<ul><li>2+ years building content and facilitating training across a multi-site sales organization</li>
<li>2+ years of progressive responsibility in Enablement, L&amp;D or Training roles in a high growth, B2B, SaaS organization</li>
<li>Experience in either expanding or working within an onboarding program that delivered value to new team members through their ramp period</li>
<li>Exceptional communication (both verbally and in writing), presentation, and interpersonal skills</li>
<li>Bachelor&rsquo;s Degree in related fields.</li>
<li>Solid knowledge of the latest corporate training techniques.</li>
<li>Excellent time management and organizational skills.</li>
<li>Ability to build relationships and promote a work environment focused on team development and constant coaching</li></ul></div> 
</div><div>
Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives. 

The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.

#LI-Remote</div></div>

Xtreme Technologies Pvt. Ltd.

We are looking for experienced Sales Specialist for USA Campaign, who can fluently converse in English. Ideal candidates must have at least 5 years of Sales/ call center experience in USA region.As a Sales Specialist, you will be responsible for responsible for the successful conversions of the leads, and to deal with the clients queries. This is a fast-paced role that requires excellent communication skills, a strong sales acumen, and the ability to meet targets.English proficiency, US accent, and international operations experience are a must. Candidate with good US accent are encouraged to apply.Responsibilities:<ul><li>Conduct outbound prospecting activities, such as cold calling, email campaigns, and social media outreach, to generate leads and identify potential business customers.</li><li>Research and analyze target industries, companies, and decision-makers to understand their needs and pain points.</li><li>Engage in consultative selling by understanding customer requirements and presenting appropriate solutions that align with their business objectives.</li><li>Build and maintain a pipeline of qualified leads, track sales activities, and update customer information in the CRM system.</li><li>Conduct product demonstrations and presentations to showcase the value and benefits of the company's offerings.</li><li>Develop and deliver persuasive sales proposals, quotes, and contracts to potential customers.</li><li>Negotiate and close sales deals, including contract terms, pricing, and service-level agreements.</li><li>Collaborate with the sales team and other internal stakeholders to ensure smooth handover of accounts and customer satisfaction.</li><li>Stay updated on industry trends, competitor activities, and market conditions to identify new sales opportunities.</li></ul>Requirements:<ul><li>Bachelors degree or equivalent work experience</li><li>Excellent English communication skills</li><li>Lead Generating and Sales conversion skills</li><li>Proven track record in B2B sales or outbound sales roles, preferably in the same industry.</li><li>Customer-centric attitude</li><li>Able to work conveniently in night shift. Experienced Persons are required.</li><li>Ability to multi-task, set priorities and manage time effectively</li><li>Permanent Employment Status</li><li>Good Working Atmosphere</li></ul>Job Type: Full-timePay: Rs100,000.00 - Rs200,000.00 per monthAbility to commute/relocate:<ul><li>Lahore: Reliably commute or planning to relocate before starting work (Required)</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>International Sales Specialist: 4 years (Required)</li></ul>Language:<ul><li>English Fluently (Required)</li></ul>Work Location: In person

International Sales Specialist

Msq Developers

Job Description:<ul><li>Building Email Campaign strategies, and generating leads via Cold Emailing for acquisition of new potential prospects.</li><li>Finding B2B / B2C Clients that fits in our ideal customer profile (ICP)</li><li>Generate an email database of potential customers</li><li>Ensure effective delivery of site PR, promotions, advertising, online and direct marketing</li><li>with the target audience, measured ROI and overall departmental goals</li></ul>Requirements:<ul><li>Proven work experience as an Email marketing Specialist or Digital marketing specialist.</li><li>Excellent written communication and copywriting skills</li></ul><ul><li>Graduate</li><li>3 - 5 years of experience in cold email marketing</li></ul>Timings:<ul><li>05:00PM - 02:00 AM</li><li>Saturday &amp; Sunday Off</li></ul>Location:<ul><li>Near DHA Phase 5</li></ul>Salary:<ul><li>80K - 100</li></ul>Job Type: Full-timePay: Rs80,000.00 - Rs120,000.00 per month

Email Marketing Specialist

Explore 2403+ Customer experience specialist in Lahore this October. Find roles across top companies and apply now to boost your career.

2403 customer experience specialist jobs IN Lahore

Customer Experience Specialist – Email Support

Customer Support Specialist - International

Customer Experience Officer/Executive

Onboarding Specialist

Onboarding Specialist

International Sales Specialist

Email Marketing Specialist