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call center agents Jobs in Rawalpindi Pakistan

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assistant manager – customer success (female) Jobs in Rawalpindi Pakistan

business development executive Jobs in Rawalpindi Pakistan

business development executive

client acquisition executive Jobs in Rawalpindi Pakistan

client acquisition executive

customer interaction executive

Prime BPO5

job DescriptionResponsibilities<ul><li>Make outbound calls to US customers for verification purposes</li><li>Confirm customer details (name, address, consent, etc.)</li><li>Ensure accuracy of customer information in records</li><li>Follow verification scripts and company guidelines</li><li>Maintain call logs and verification status</li><li>Meet daily call and quality targets</li><li>Report any incorrect or suspicious information to the supervisor</li></ul>Requirements<ul><li>Basic English speaking and understanding</li><li>Fresh and experienced candidates can apply</li><li>Willing to work night shift (USA time zones)</li><li>Basic computer and typing skills</li><li>Clear communication and polite phone etiquette</li><li>Ability to follow scripts and instructions</li></ul>Optional (Nice to Have)<ul><li>Previous call center / BPO experience</li><li>Experience in verification, QA, or customer support</li><li>Familiarity with CRM systems</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs75,000.00 per monthWork Location: In person

Customer Interaction Executive

INSPIRE BUILDERS GENERAL CONTRACTING COMPANY

Job Title: Customer Retention Executive &ndash; International Sales (UAE Market)Company: Truckoom Location: Rawalpindi (Onsite) Salary: 60,000 PKR + Commission (in AED)About the RoleTruckoom is looking for a dynamic and results-driven Customer Retention Executive &ndash; International Sales to manage and retain clients in the UAE market. The ideal candidate will focus on building long-term relationships, reducing churn, and maximizing customer lifetime value through proactive engagement and sales strategies.Key Responsibilities<ul><li>Manage and retain existing international (UAE-based) clients</li><li>Build strong relationships to ensure customer satisfaction and loyalty</li><li>Identify upselling and cross-selling opportunities</li><li>Handle customer concerns and provide timely resolutions</li><li>Monitor client usage and proactively engage to prevent churn</li><li>Coordinate with sales and operations teams for smooth service delivery</li><li>Maintain accurate CRM records and reporting</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Business, Marketing, or related field</li><li>1&ndash;3 years of experience in customer retention, sales, or account management</li><li>Experience in international/UAE market is a plus</li><li>Strong communication and negotiation skills</li><li>Ability to handle clients professionally and build trust</li><li>CRM knowledge is preferred</li></ul>What We Offer<ul><li>Competitive salary package</li><li>Attractive commission structure (AED-based incentives)</li><li>Career growth in international sales</li><li>Professional work environment</li></ul>Pay: Rs60,000.00 per monthWork Location: In person

Customer Relationship Officer (ETB)

Job Title: Retention ExecutiveCompany: Truckoom Location: Rawalpindi, Pakistan Job Type: Full-Time (Onsite)About TruckoomTruckoom is a fast-growing logistics technology company providing advanced fleet management, GPS tracking, and Transport Management System (TMS) solutions. We help businesses optimize operations and improve efficiency through smart digital tools.Job SummaryWe are looking for a results-driven Retention Executive to manage and strengthen relationships with existing clients, particularly in international markets such as the UAE. The ideal candidate will focus on customer satisfaction, reducing churn, and ensuring long-term client engagement.Key Responsibilities<ul><li>Manage and maintain relationships with existing clients</li><li>Proactively follow up with customers to ensure satisfaction and retention</li><li>Identify at-risk clients and take corrective actions to prevent churn</li><li>Handle customer complaints and resolve issues efficiently</li><li>Conduct regular check-ins with clients (calls/emails)</li><li>Upsell and cross-sell services where applicable</li><li>Maintain and update client data in CRM systems</li><li>Coordinate with sales, support, and operations teams</li><li>Prepare retention reports and customer feedback analysis</li><li>Ensure a high level of customer experience and service quality</li></ul>Required Skills &amp; Qualifications<ul><li>Bachelor&rsquo;s degree in Business, Marketing, or related field</li><li>2&ndash;4 years of experience in customer retention, account management, or client servicing</li><li>Excellent English communication skills (written &amp; verbal)</li><li>Strong negotiation and relationship-building skills</li><li>Problem-solving mindset with customer-first approach</li><li>Proficiency in MS Office and CRM tools</li><li>Ability to work in a target-driven environment</li></ul>Preferred Requirements<ul><li>Experience handling international clients (UAE preferred)</li><li>Background in logistics, SaaS, or fleet management industry</li><li>Familiarity with customer success or retention strategies</li></ul>Pay: Rs65,000.00 - Rs70,000.00 per monthWork Location: In person

Customer Retention Executive

Meds IT Nexus

Job Title: HR AssistantLocation: RawalpindiDepartment: Human ResourcesCompany: Meds Nexus Pvt LtdJob Summary:The HR Assistant ( must be from medical industry experience ) will assist the HR department with various HR functions, including recruitment, employee relations, benefits administration, and record-keeping. All responsibilities, updates, and task outcomes will be directly reported to the HR Executive or HR Manager to ensure alignment with department goals and company policies. This role supports a smooth and efficient HR operation by acting as a liaison between employees and the HR Executive/HR Manager.Key Responsibilities:<ul><li>To assist in all HR-related activities.</li><li>Maintain accurate employee records in the HR information system (HRIS) and physical files,</li><li>submitting regular updates to the HR Executive or HR Manager.</li><li>To assist all in all Recruitment &amp; Selection related activities.</li><li>To maintain all employee records.</li><li>To scan employee files and maintain the e-file system.</li><li>To handle all HR-related printing material.</li><li>To maintain and update the CV Database regularly.</li><li>To act as a resource to employees for resolving workplace issues.</li><li>Any other work delegated by the manager HR/Assistant Manager HR.</li></ul>8. General HR Support:Assist in any ad-hoc HR projects or initiatives as the HR Executive or HR Manager requires.Foster a positive workplace culture aligned with company values, reporting suggestions and feedback directly to the HR Executive or HR Manager.Requirements:Education: Bachelor&rsquo;s degree in Human Resources, Business Administration, or a related field.Experience: 1-2 years in HR or administrative support roles preferred.Skills:Strong communication and interpersonal skills.Excellent organizational skills and attention to detail.Proficiency in MS Office (Excel, Word, PowerPoint) and familiarity with HR software/HRIS.Ability to handle sensitive information with confidentiality and integrity.Key Competencies:Reporting: Regularly communicates with the HR Executive or HR Manager on all aspects of the role.Customer Service Orientation: Responds to employee needs and inquiries promptly and professionally.Adaptability: Able to manage competing priorities and work under pressure.Team Player: Works collaboratively within the HR team and across departments, with all actions aligned to the guidance of the HR Executive or HR Manager.Job Rewards and Benefits:Paid LeavesHR BonusLeave EncashmentInflation BonusPromotionIncrementsEmployee Contributory Saving PlanSaturday and Sunday OffComplimentary Food (Dinner) &amp; Tea/Green Tea (Two times)Job Type: Full-timeJob Type: Full-timeApplication Question(s):<ul><li>Are you willing to commute the Office #1, Top Floor, Gold Mark Plaza, Asghar Mall Rd, Rawalpindi.?</li><li>Are you willing to work onsite in duty timing 5:30 PM To 2.30 AM (Monday to Friday)?</li></ul>Work Location: In person

HR Assistant (Medical billing )

AKY Services Pvt. Ltd

Join Meta Voice as a Medicare Verifier (Night Shift)Location: Rawalpindi / Islamabad Salary: PKR 60,000+ with attractive performance-based incentives Shift: Monday to Friday (Night Shift)About the PositionMeta Voice is seeking confident, detail-focused, and performance-driven individuals to join our Medicare Campaign as Call Center Verifiers. This role involves verifying customer information, maintaining data accuracy, and ensuring every interaction meets compliance and quality standards. If you excel in communication and enjoy working in a fast-paced call center environment, this role offers excellent growth potential.Key Responsibilities<ul><li>Conduct outbound calls to verify and confirm customer information</li><li>Listen actively to understand customer needs and requirements</li><li>Accurately update and maintain customer records in the system</li><li>Upsell or suggest relevant services when appropriate</li><li>Maintain a professional, customer-first approach on every call</li></ul>Requirements<ul><li>Minimum 1 year of call center experience (Medicare or ACA experience preferred)</li><li>High School Diploma or equivalent</li><li>Strong English communication skills (spoken and written)</li><li>Excellent listening, persuasion, and interpersonal skills</li><li>Basic computer literacy with accurate data entry abilities</li><li>Must be 18 years or older</li></ul>What We Offer<ul><li>Competitive base salary with performance-based incentives</li><li>Paid training to strengthen your skills and confidence</li><li>Fast-track career growth and advancement opportunities</li><li>Supportive, energetic, and professional work environment</li></ul>How to ApplyHR Contact: 0309-5181889 Walk-In Interviews: Monday to Friday | 8:00 PM &ndash; 11:00 PMAt Meta Voice, we believe in performance, professionalism, and continuous growth. Join us and build a rewarding career in the Medicare campaign.Job Type: Full-timePay: Rs60,000.00 - Rs200,000.00 per monthExperience:<ul><li>Call Center: 1 year (Preferred)</li></ul>Location:<ul><li>Rawalpindi Satellite Town (Preferred)</li></ul>Work Location: In person

Medicare Verifier

Benchmark BPO Pvt Ltd

Job Description: Are you confident in your communication skills and driven by earning potential? Benchmark BPO is hiring Customer Sales Representatives who are ready to grow, perform, and succeed in a fast-paced environment.This is more than just a job &mdash; it&rsquo;s an opportunity to build a career, enhance your skills, and earn uncapped incentives based on your performance.What You&rsquo;ll Do:<ul><li>Engage with potential customers and build strong relationships.</li><li>Achieve and exceed monthly sales targets.</li><li>Deliver an exceptional customer experience in every interaction.</li></ul>What We&rsquo;re Looking For:<ul><li>Strong English communication skills (verbal &amp; written) &ndash; non-negotiable.</li><li>Sales experience is highly preferred (fresh candidates with strong communication can also apply).</li><li>Target-driven mindset with the ability to perform under pressure.</li><li>Energetic, confident, and ready to work in a night shift environment.</li></ul>What You&rsquo;ll Get:<ul><li>Fixed salary: Rs35,000 &ndash; Rs80,000</li><li>Uncapped incentives &ndash; earn up to Rs200,000+</li><li>Fast career growth and promotion opportunities</li><li>A professional, supportive, and performance-driven workplace</li></ul>If you&rsquo;re someone who wants to earn more than just a basic salary and grow in a competitive environment &mdash; this is the right place for you.How to Apply: Send your CV to: jobs@benchmarkbpo.com Contact: 0321-9585558 / 051-8739755Job Type: Full-timePay: Rs35,000.00 - Rs80,000.00 per monthWork Location: In person

Customer Sales Representatives

HRPSP - Your Strategic HR Partner

Job Opportunity &mdash; Executive (Quality Assurance) Locations: RawalpindiSalary Range: PKR 80,000We are looking for a dynamic and experienced professional to join our team as an Executive &ndash; Quality Assurance. The ideal candidate will have strong technical expertise in FTTH along with proven leadership skills to manage field operations and ensure quality service delivery.Key Responsibilities:<ul><li>Lead and manage FTTH field teams to ensure timely and high-quality deployment</li><li>Monitor and enhance quality standards across installations and maintenance activities</li><li>Conduct regular quality audits and ensure compliance with SOPs and company standards</li><li>Coordinate with planning, deployment, and vendor teams to meet project timelines and SLAs</li><li>Troubleshoot and resolve complex fiber-related issues escalated from field teams</li><li>Maintain QA reports, checklists, and performance scorecards</li><li>Liaise with relevant authorities to resolve Right of Way (ROW) issues</li><li>Ensure compliance with health, safety, and operational guidelines</li><li>Prepare progress reports, maintain documentation, and track KPIs</li><li>Drive continuous improvement to enhance customer experience and operational efficiency</li></ul>Requirements:<ul><li>Minimum 16 years Degree in Electrical, Electronics, Telecom, or related field</li><li>2&ndash;5 years of experience in FTTH, specifically in Quality, Deployment or Field Operations</li></ul>Job Type: Full-timePay: Rs80,000.00 per monthWork Location: In person

Executive (Quality Assurance)

Explore 115+ Customer interaction executive in Rawalpindi Pakistan this April. Find roles across top companies and apply now to boost your career.