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customer lifecycle marketing manager

Flipdish

<div>
 
 At Flipdish, we&rsquo;re turning the tables in favour of independent restaurant and takeaway owners by providing them with the tools they need to make their lives easier. We offer a suite of powerful yet straightforward tech solutions along with real human support, helping our customers thrive on their own terms.
 
 
 
 
 
 Everything we do is designed to make running a restaurant satisfyingly simple in a world that&rsquo;s anything but.
 
 
 
 
 
 
 About the Role
 
 
 
 
 
 
 We are looking for a highly proactive and commercially minded Customer Lifecycle Marketing Manager to own the end-to-end customer journey after acquisition. This role will be responsible for building and optimising the communications, campaigns, and automations that drive stronger onboarding, higher retention, increased expansion, and reduced churn.
 
 
 
 
 
 You will be the connective tissue across Marketing, Customer Success, Strategic Account Management, Sales, and Product, ensuring our customers receive clear, timely, and value-driven communication without being overwhelmed by different teams. Your work will directly influence customer performance, MRR growth, and long-term satisfaction.
 
 
 
 
 
 This is a high-impact role ideal for a lifecycle marketer who thrives on data, experimentation, cross-functional collaboration, turning insights into measurable outcomes, and delivering exceptional communication that really resonates with our customer base.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 
 Lifecycle Communications and Onboarding
 
 
 
 
 
 <ul>
 <li>
 Own customer onboarding communications across email, WhatsApp, and in-product touch points.
 </li>
 <li>
 Work with the Onboarding, Product and Marketing Teams to design and implement automated onboarding journeys that help customers activate, adopt key features, and get value faster.
 </li>
 <li>
 Ensure consistent messaging that aligns with product positioning and customer expectations.
 </li>
 </ul>
 
 
 
 
 
 Customer Engagement and Retention
 
 
 
 
 
 <ul>
 <li>
 Develop communication strategies that improve customer engagement and sentiment throughout the lifecycle.
 </li>
 <li>
 Identify early churn signals and create interventions, automations, and campaigns to reduce churn with the Strategic Account Management Team.
 </li>
 <li>
 Partner with Customer Success to support objection handling campaigns, proactive education, and best-practice sharing.
 </li>
 <li>
 Monitor competitor propositions and market movements, and develop specific defensive communication strategies that can be deployed when customers are at risk of competitive intervention.
 </li>
 </ul>
 
 
 
 
 
 Expansion and Growth
 
 
 
 
 
 <ul>
 <li>
 Work closely with Strategic Account Managers to build cross-sell, upsell, and expansion campaigns designed to increase MRR and order volume.
 </li>
 <li>
 Identify customer segments and behaviours that indicate growth potential, and deliver targeted lifecycle programmes.
 </li>
 <li>
 Identify optimal moments in a customer&rsquo;s lifecycle to encourage expansion and build automations with the objective of generating inbound demand for Customer Success.
 </li>
 </ul>
 
 
 
 
 
 Cross-Functional Alignment
 
 
 
 
 
 <ul>
 <li>
 Collaborate with Product, Marketing and Sales Enablement to understand product strengths, gaps, and customer pain points, ensuring communications are accurate and set the right expectations.
 </li>
 <li>
 Partner with Data, Product, and CS to align insights, messaging, and customer triggers across teams.
 </li>
 <li>
 Act as the guardian of customer communication, ensuring customers are not over-messaged and that all outgoing comms follow a coordinated plan.
 </li>
 </ul>
 
 
 
 
 
 Measurement and Optimisation
 
 
 
 
 
 <ul>
 <li>
 Jointly own the KPIs related to onboarding success, engagement, retention, churn reduction, and expansion campaign performance with the commercial teams.
 </li>
 <li>
 Build dashboards, track performance, run A/B tests, and continuously refine lifecycle flows based on data.
 </li>
 <li>
 Champion best practice in customer communications and design processes that improve message quality and timing.
 </li>
 </ul>
 
 
 
 
 
 Key KPIs
 
 
 
 
 
 <ul>
 <li>
 Expansion in MRR from lifecycle and cross-sell campaigns
 </li>
 <li>
 Reduction in overall churn through targeted intervention
 </li>
 <li>
 Increased customer activation, feature adoption, and order volume
 </li>
 <li>
 Improved engagement rates across lifecycle channels
 </li>
 <li>
 Reduction of uncoordinated customer messaging across departments
 </li>
 </ul>
 
 
 
 
 
 About You
 
 
 
 
 
 <ul>
 <li>
 Proven experience in customer lifecycle marketing, CRM marketing, retention or growth marketing, ideally in SaaS or a tech-driven business.
 </li>
 <li>
 Strong understanding of segmentation, lifecycle automation, multi-channel messaging, and CRM data structures.
 </li>
 <li>
 Data-driven mindset with the ability to interpret insights and act on them quickly.
 </li>
 <li>
 Exceptional communication skills and the ability to collaborate effectively with commercial teams based in the UK and Ireland is essential.
 </li>
 <li>
 Excellent communication and copywriting skills, with a talent for simplifying complex concepts.
 </li>
 <li>
 Experience using Intercom for customer communication, support, or automation would be a big advantage.
 </li>
 <li>
 Highly adept with AI tools and workflows, with the ability to leverage AI to automate, optimise, and scale lifecycle communications and processes.
 </li>
 <li>
 Experience messaging to customers in the UK and Ireland is essential.
 </li>
 <li>
 Ability to adhere to brand guidelines and tone of voice is essential.
 </li>
 <li>
 Previous experience communicating to or working with restaurants or takeaways is an advantage.
 </li>
 <li>
 Comfortable working cross-functionally and influencing without authority.
 </li>
 <li>
 Highly organised, detail-oriented, and proactive in identifying opportunities for improvement.
 </li>
 <li>
 Passionate about customer experience, retention, and delivering value throughout the lifecycle.
 </li>
 <li>
 Previous experience working with Salesforce CRM and Hubspot marketing automation would be advantageous.
 </li>
 </ul>
 
 
 
 
 🦄
 
 About Flipdish
 
 
 
 We are Flipdish, an Irish unicorn valued at over $1bn, helping independent restaurants, takeaways and quick service brands compete and grow in a world transformed by technology. Our platform has evolved into a fully integrated, AI powered ecosystem that supports restaurants with online ordering, marketing, loyalty, point of sale, menu optimisation and operational automation.
 
 
 
 
 
 AI is at the heart of many of our newest innovations, including the Flipdish AI Phone Agent, which answers customer calls, takes orders and ensures no order is ever missed. From AI driven marketing to intelligent menu tools, we build technology that makes running a restaurant satisfyingly simple in a world that is anything but.
 
 
 
 
 
 But Flipdish is not just about technology. We are deeply connected to the industry we serve. Many of us have worked in restaurants, run franchises or grown food businesses ourselves. We understand the pressures operators face, and we support them with the same intensity and care we would want for our own businesses. We listen closely to our customers, learn from them and back them so they can grow on their own terms and fall back in love with what they do.
 
 
 
 
 
 
 🫀Our culture
 
 
 
 
 
 
 At this point, you might expect the usual spiel about how great a place Flipdish is to work at and how great our work culture is (and it
 
 is
 
 !). But, this all depends on our employees. And that&rsquo;s because we trust our employees to define what sort of an employer Flipdish is.
 
 
 
 
 
 Transparency is hugely important to us. We listen to one another. We collaborate. And we give everyone a way to grow their careers through a supportive environment.
 
 
 
 
 
 We&rsquo;re a company that values diversity, inclusion, and wellbeing as standard. We believe in balance, not burnout. And all permanent employees qualify for our share scheme because we share our success.
 
 
 
 
 
 We certainly encourage flexibility where possible and combine this with beautiful offices in bustling cities like Dublin, London and Karachi. We&rsquo;re focused on getting the most out of our time together, output and team energy is at the heart of our hub based philosophy - not an attendance ticking exercise!
 
 
 
 
 
 So, if you want to join a genuinely friendly team, take a look at our current openings and get in touch. And if you don&rsquo;t see an opening just yet, do get in touch and register your interest with us anyway. We&rsquo;ll be in touch as soon as something suitable opens up.
 
 
 
 
 
 
 🙈Don&rsquo;t be shy. Apply.
 
 
 
 
 
 
 We know that imposter syndrome can be a thing. Don&rsquo;t let it be. We want enthusiastic people from all backgrounds. If you feel like you&rsquo;re up for working with us, get in touch.
 
 
 
 
 
 We also understand some candidates might need assistance. That&rsquo;s not a problem in the slightest. Just reach out to us, we&rsquo;d love to hear from you.
 
</div>

Customer Lifecycle Marketing Manager

<div>At Flipdish, we're turning the tables in favour of independent restaurant and takeaway owners by providing them with the tools they need to make their lives easier. We offer a suite of powerful yet straightforward tech solutions along with real human support, helping our customers thrive on their own terms.

Everything we do is designed to make running a restaurant satisfyingly simple in a world that's anything but.
<h2 class="jobSectionHeader">
About the Role</h2>

We are looking for a highly proactive and commercially minded Customer Lifecycle Marketing Manager to own the end-to-end customer journey after acquisition. This role will be responsible for building and optimising the communications, campaigns, and automations that drive stronger onboarding, higher retention, increased expansion, and reduced churn.

You will be the connective tissue across Marketing, Customer Success, Strategic Account Management, Sales, and Product, ensuring our customers receive clear, timely, and value-driven communication without being overwhelmed by different teams. Your work will directly influence customer performance, MRR growth, and long-term satisfaction.

This is a high-impact role ideal for a lifecycle marketer who thrives on data, experimentation, cross-functional collaboration, turning insights into measurable outcomes, and delivering exceptional communication that really resonates with our customer base.
<h2 class="jobSectionHeader">
Key Responsibilities</h2>
<h3 class="jobSectionHeader">Lifecycle Communications and Onboarding</h3>
<ul><li>Own customer onboarding communications across email, WhatsApp, and in-product touch points.</li>
<li>Work with the Onboarding, Product and Marketing Teams to design and implement automated onboarding journeys that help customers activate, adopt key features, and get value faster.</li>
<li>Ensure consistent messaging that aligns with product positioning and customer expectations.</li>
</ul><h3 class="jobSectionHeader">Customer Engagement and Retention</h3>
<ul><li>Develop communication strategies that improve customer engagement and sentiment throughout the lifecycle.</li>
<li>Identify early churn signals and create interventions, automations, and campaigns to reduce churn with the Strategic Account Management Team.</li>
<li>Partner with Customer Success to support objection handling campaigns, proactive education, and best-practice sharing.</li>
<li>Monitor competitor propositions and market movements, and develop specific defensive communication strategies that can be deployed when customers are at risk of competitive intervention.</li>
</ul><h3 class="jobSectionHeader">Expansion and Growth</h3>
<ul><li>Work closely with Strategic Account Managers to build cross-sell, upsell, and expansion campaigns designed to increase MRR and order volume.</li>
<li>Identify customer segments and behaviours that indicate growth potential, and deliver targeted lifecycle programmes.</li>
<li>Identify optimal moments in a customer's lifecycle to encourage expansion and build automations with the objective of generating inbound demand for Customer Success.</li>
</ul><h3 class="jobSectionHeader">Cross-Functional Alignment</h3>
<ul><li>Collaborate with Product, Marketing and Sales Enablement to understand product strengths, gaps, and customer pain points, ensuring communications are accurate and set the right expectations.</li>
<li>Partner with Data, Product, and CS to align insights, messaging, and customer triggers across teams.</li>
<li>Act as the guardian of customer communication, ensuring customers are not over-messaged and that all outgoing comms follow a coordinated plan.</li>
</ul><h3 class="jobSectionHeader">Measurement and Optimisation</h3>
<ul><li>Jointly own the KPIs related to onboarding success, engagement, retention, churn reduction, and expansion campaign performance with the commercial teams.</li>
<li>Build dashboards, track performance, run A/B tests, and continuously refine lifecycle flows based on data.</li>
<li>Champion best practice in customer communications and design processes that improve message quality and timing.</li>
</ul><h2 class="jobSectionHeader">Key KPIs</h2>
<ul><li>Expansion in MRR from lifecycle and cross-sell campaigns</li>
<li>Reduction in overall churn through targeted intervention</li>
<li>Increased customer activation, feature adoption, and order volume</li>
<li>Improved engagement rates across lifecycle channels</li>
<li>Reduction of uncoordinated customer messaging across departments</li>
</ul><h2 class="jobSectionHeader">About You</h2>
<ul><li>Proven experience in customer lifecycle marketing, CRM marketing, retention or growth marketing, ideally in SaaS or a tech-driven business.</li>
<li>Strong understanding of segmentation, lifecycle automation, multi-channel messaging, and CRM data structures.</li>
<li>Data-driven mindset with the ability to interpret insights and act on them quickly.</li>
<li>Exceptional communication skills and the ability to collaborate effectively with commercial teams based in the UK and Ireland is essential.</li>
<li>Excellent communication and copywriting skills, with a talent for simplifying complex concepts.</li>
<li>Experience using Intercom for customer communication, support, or automation would be a big advantage.</li>
<li>Highly adept with AI tools and workflows, with the ability to leverage AI to automate, optimise, and scale lifecycle communications and processes.</li>
<li>Experience messaging to customers in the UK and Ireland is essential.</li>
<li>Ability to adhere to brand guidelines and tone of voice is essential.</li>
<li>Previous experience communicating to or working with restaurants or takeaways is an advantage.</li>
<li>Comfortable working cross-functionally and influencing without authority.</li>
<li>Highly organised, detail-oriented, and proactive in identifying opportunities for improvement.</li>
<li>Passionate about customer experience, retention, and delivering value throughout the lifecycle.</li>
<li>Previous experience working with Salesforce CRM and Hubspot marketing automation would be advantageous.</li>
</ul><h3 class="jobSectionHeader"> About Flipdish</h3>

We are Flipdish, an Irish unicorn valued at over $1bn, helping independent restaurants, takeaways and quick service brands compete and grow in a world transformed by technology. Our platform has evolved into a fully integrated, AI powered ecosystem that supports restaurants with online ordering, marketing, loyalty, point of sale, menu optimisation and operational automation.

AI is at the heart of many of our newest innovations, including the Flipdish AI Phone Agent, which answers customer calls, takes orders and ensures no order is ever missed. From AI driven marketing to intelligent menu tools, we build technology that makes running a restaurant satisfyingly simple in a world that is anything but.

But Flipdish is not just about technology. We are deeply connected to the industry we serve. Many of us have worked in restaurants, run franchises or grown food businesses ourselves. We understand the pressures operators face, and we support them with the same intensity and care we would want for our own businesses. We listen closely to our customers, learn from them and back them so they can grow on their own terms and fall back in love with what they do.
<h3 class="jobSectionHeader">
Our culture</h3>

At this point, you might expect the usual spiel about how great a place Flipdish is to work at and how great our work culture is (and it is!). But, this all depends on our employees. And that's because we trust our employees to define what sort of an employer Flipdish is.

Transparency is hugely important to us. We listen to one another. We collaborate. And we give everyone a way to grow their careers through a supportive environment.

We're a company that values diversity, inclusion, and wellbeing as standard. We believe in balance, not burnout. And all permanent employees qualify for our share scheme because we share our success.

We certainly encourage flexibility where possible and combine this with beautiful offices in bustling cities like Dublin, London and Karachi. We're focused on getting the most out of our time together, output and team energy is at the heart of our hub based philosophy - not an attendance ticking exercise!

So, if you want to join a genuinely friendly team, take a look at our current openings and get in touch. And if you don't see an opening just yet, do get in touch and register your interest with us anyway. We'll be in touch as soon as something suitable opens up.
<h3 class="jobSectionHeader">
Don't be shy. Apply.</h3>

We know that imposter syndrome can be a thing. Don't let it be. We want enthusiastic people from all backgrounds. If you feel like you're up for working with us, get in touch.

We also understand some candidates might need assistance. That's not a problem in the slightest. Just reach out to us, we'd love to hear from you.</div>

Mint Source

<div>Job Title: Email Copywriter

Location: Remote

Employment Type: Full-Time

Working Hours: 8 hours per day, Eastern Time (Monday&ndash;Friday)

Industry: E-commerce / Email Marketing 

About Us

Mint Source is a remote-first bridge that connects vibrant talent with international clients and agencies, enabling skilled individuals to showcase their expertise on a global stage. 

Role Overview

Mint Source is hiring an Email Copywriter to join an email marketing agency that works with e-commerce brands. You'll own the voice across the full customer lifecycle, writing campaigns that acquire, engage, and keep customers coming back, while working closely with design and marketing on strategy and execution. Day to day, it's a balance of creative writing, performance analysis, and proactive collaboration. It's the kind of role where your words show up directly in the numbers. 

What You'll Do
<ul>
<li>Plan, write, and optimize lifecycle email campaigns from acquisition and welcome through post-purchase, win-back, and promotional sends</li>
<li>Define and maintain brand voice guidelines while adapting tone by segment, lifecycle stage, and campaign objective</li>
<li>Create both plain-text and design-ready copy that blends storytelling, education, and conversion with clear CTAs</li>
<li>Build and refine subscription and retention flows using product education and behavioral triggers to reduce churn and grow LTV</li>
<li>Familiarize yourself with Klaviyo, Mailchimp, or similar ESPs to understand audience segmentation and campaign structure, so your copy is always written for the right context</li>
<li>Collaborate with design and marketing teams to develop integrated campaigns</li>
<li>Run A/B tests on subject lines, preview text, body copy, and CTAs, then iterate using open rate, CTR, and conversion data</li>
<li>Turn customer research from reviews, surveys, and support into messaging that addresses real objections</li>
<li>Contribute strategic ideas beyond the brief and communicate progress clearly in regular team meetings</li></ul> 
 
What We're Looking For
<ul>
<li>2-3 years of professional email copywriting experience for DTC or e-commerce brands, with a track record of driving revenue through email</li>
<li>Portfolio required: 5-7 examples spanning plain-text, design-based, promotional, educational, and lifecycle sequences</li>
<li>Solid grasp of copywriting frameworks including PAS, storytelling sequences, and educational flows, applied naturally rather than formulaically</li>
<li>Familiarity with e-commerce ecosystems including Shopify and subscription platforms like Recharge, with working knowledge of Klaviyo or Mailchimp</li>
<li>Comfortable reading open rates, CTR, and conversion metrics to guide copy decisions</li>
<li>Writes copy that sounds human and original. AI can support the process but should never drive it</li>
<li>Self-directed and accountable, manages deadlines independently and stays open to feedback</li>
<li>Creative problem-solver who stays calm and detail-oriented under pressure</li>
<li>Background in direct response or long-form sales copy is a plus, as is experience translating complex product benefits into clear customer language</li>
<li>SMS copywriting experience is a bonus</li></ul> 
 
Key Performance Metrics (KPIs)
<ul>
<li>Email-attributed revenue maintained or increasing as a share of total company revenue</li>
<li>Engagement at or above DTC benchmarks (15-25% open rate, 2-4% CTR)</li>
<li>Improved retention metrics including subscription retention rate, repeat purchase rate, and lifecycle flow conversions</li>
<li>30/60/90 ramp: first supervised campaigns launched and brand voice demonstrated by day 30; independent ownership of the promotional calendar with measurable engagement lifts by day 60; strategic ownership of at least one major initiative and a full performance report by day 90</li>
<li>Consistent output of 8-12 high-quality emails per day with minimal revision cycles</li></ul> 
 
What You Get
<ul>
<li>Compensation: $500-800 USD/month</li>
<li>Remote-first with end-to-end ownership across the customer lifecycle</li>
<li>Clear KPIs and fast feedback loops tied directly to your work</li>
<li>50/50 balance of collaborative and independent work, with regular structured check-ins</li>
<li>Room to grow in strategy, testing, and retention</li>
<li>Back-office support from Mint Source for payroll, onboarding, and HR</li></ul></div>

Email Copywriter

Taraki

<div>
 Our client
 
 Clustox
 
 is looking for
 
 Email Marketing Specialist
 
 in
 
 Lahore.
 
 
 
 We are looking for a motivated and detail-oriented Email Marketing Specialist with 1-2 years of experience in executing and optimizing email campaigns. The ideal candidate will be skilled in using modern email marketing and data scraping tools, with a strong understanding of segmentation, personalization, and lifecycle campaigns to drive engagement and conversions.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Work with email marketing/automation platforms (e.g., Mailchimp, HubSpot, Klaviyo, Instantly, Salesforce, or similar tools).
 </li>
 <li>
 Design, edit, and quality-check responsive email templates for different campaigns.
 </li>
 <li>
 Conduct A/B testing for subject lines, CTAs, and content to improve engagement and performance.
 </li>
 <li>
 Monitor and analyze campaign KPIs (open rates, CTR, conversions, unsubscribes) and prepare performance reports.
 </li>
 <li>
 Ensure email deliverability by maintaining list hygiene and applying industry best practices
 </li>
 <li>
 Collaborate closely with content, design, and sales teams to ensure consistent messaging.
 </li>
 <li>
 Stay updated with the latest email marketing trends, tools, and compliance regulations (GDPR, CAN-SPAM).
 
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 1-2 years of hands-on experience in email marketing.
 </li>
 <li>
 Knowledge of data scraping tools (e.g., Apollo, Sales Navigator, Lead411, or similar).
 </li>
 <li>
 Strong understanding of email KPIs, automation workflows, and lifecycle campaigns.
 </li>
 <li>
 Proficiency in segmentation, personalization, and customer journey mapping.
 </li>
 <li>
 Excellent copywriting and editing skills for subject lines and email content.
 </li>
 <li>
 Strong organizational and time management skills with the ability to manage multiple campaigns simultaneously.
 
 </li>
 </ul>
</div>

Email Marketing Specialist - Clustox

Nutrifactor Laboratories (Pvt) Limited

We are looking for a results-driven Institutional Sales Manager to lead our institutional sales and oversee toll manufacturing initiatives. This role involves building long-term partnerships with Hospitals, Government Bodies, Educational Institutes, Corporate Sector, and Wellness Institutions while driving business growth through strategic sales, tender management, and toll manufacturing collaborations.The ideal candidate will bring strong sales acumen, relationship-building skills, project management capability, and a passion for health and wellness.Key Responsibilities<ul><li>Lead institutional sales efforts, targeting hospitals, clinics, government organizations, NGOs, and wellness programs.</li><li>Develop and maintain strong, long-term relationships with institutional clients, ensuring high customer satisfaction.</li><li>Identify new business opportunities and execute strategic sales initiatives to meet or exceed targets.</li><li>Conduct regular client visits, presentations, and negotiations to promote Nutrifactor&rsquo;s products and solutions.</li><li>Manage and explore toll manufacturing opportunities to support product expansion and business growth.</li><li>Oversee the toll manufacturing project lifecycle, from planning to execution and completion.</li><li>Coordinate with contract manufacturers and internal departments to ensure smooth project execution.</li><li>Ensure quality standards, timelines, and cost-effectiveness in all toll manufacturing initiatives.</li><li>Develop and implement project plans, timelines, and progress tracking for toll manufacturing activities.</li><li>Coordinate with internal teams including marketing, regulatory, supply chain, and production to ensure seamless delivery of institutional and manufacturing projects.</li><li>Monitor market trends, competitor activities, and customer feedback to adjust strategies accordingly.</li></ul>Requirements<ul><li>3+ years of proven experience in institutional or B2B sales, preferably in the nutraceutical, pharmaceutical, FMCG, or healthcare sector.</li><li>Bachelor&rsquo;s degree in Business, Marketing, Life Sciences, or a related field (Master&rsquo;s degree is a plus).</li><li>Strong communication, negotiation, and interpersonal skills, with the ability to influence key decision-makers.</li><li>Experience in project management or coordination with manufacturing partners will be considered an advantage.</li></ul>Job Type: Full-timeWork Location: In person

Institutional Sales Manager

X UP Brands

<div>Location: Islamabad, Pakistan (On-site preferred)
Open to Remote from Pakistan
About X UP BRANDS:
X UP BRANDS manages a portfolio of high-growth e-commerce and Amazon FBA businesses. Our mission is to invest wisely in these brands, build upon their legacy, and preserve each company&rsquo;s unique ethos. Leveraging our deep expertise in online retail and digital marketing, we provide a robust platform for growth and innovation across our portfolio.
Role Overview:
X UP BRANDS is seeking a highly analytical and forward-thinking Product Research and Development Lead to spearhead the identification of new product opportunities and drive their strategic development for our Amazon-native business. This critical role will be responsible for in-depth market research, competitive analysis, and feasibility studies to identify high-potential product categories and specific product ideas within the Amazon ecosystem. The ideal candidate possesses a strong understanding of Amazon's dynamics, consumer trends, and the product development lifecycle. You will play a key role in shaping our future product roadmap and driving significant growth for X UP BRANDS on Amazon. 
Requirements 
<ul><li>
Conduct comprehensive market research and analysis to identify promising product categories and niches within the Amazon marketplace.</li><li>
Conduct competitor analysis for product offerings, pricing strategies, marketing efforts, and customer reviews on Amazon to identify opportunities for differentiation and innovation.</li><li>
Evaluate the technical, financial, and logistical feasibility of potential new product ideas, including sourcing, manufacturing, and supply chain considerations.</li><li>
Assist with developing detailed product concepts, including features, specifications, target audience, and unique selling propositions (USPs), tailored for the Amazon customer.</li><li>
Assist with designing and executing market validation strategies to assess consumer demand and gather feedback on new product concepts.</li><li>
Work closely with sourcing, product development, marketing, and operations teams to ensure alignment on new product strategy and a smooth transition through the development lifecycle.</li><li>
Contribute to the development and prioritization of a robust pipeline of new product opportunities for the Amazon marketplace.</li></ul>
Qualifications:<ul><li>
Proven experience 3-5 years in market research, product development, or a related analytical role, with a strong focus on e-commerce, preferably within the Amazon ecosystem.</li><li>
Deep understanding of the Amazon marketplace, including its dynamics, customer behavior, and key product categories.</li><li>
Excellent research skills, including experience with market research tools and methodologies.</li><li>
Ability to identify emerging trends and translate them into viable product opportunities.</li><li>
Strong understanding of the product development lifecycle.</li><li>
Excellent communication, presentation, and interpersonal skills with the ability to collaborate effectively across teams.</li><li>
A proactive and results-oriented mindset with a passion for product innovation.</li></ul> 

Benefits 
<ul><li>
Competitive compensation in USD</li><li>
10 local paid holidays &amp; 10 PTO days per year, pro-rated</li><li>
Quarterly performance bonuses</li><li>
High-growth environment with significant ownership and creative freedom</li></ul></div>

Amazon Product Research and Development Specialist

<div>Location: Islamabad, Pakistan (On-site preferred)
Open to Remote from Pakistan
About X UP Brands:
X UP Brands manages a portfolio of high-growth e-commerce and Amazon FBA businesses. Our mission is to invest wisely in these brands, build upon their legacy, and preserve each company&rsquo;s unique ethos. Leveraging our deep expertise in online retail and digital marketing, we provide a robust platform for growth and innovation across our portfolio.
Role Overview:
X UP Brands is seeking a highly analytical and forward-thinking Product Research and Development Lead to spearhead the identification of new product opportunities and drive their strategic development for our Amazon-native business. This critical role will be responsible for in-depth market research, competitive analysis, and feasibility studies to identify high-potential product categories and specific product ideas within the Amazon ecosystem. The ideal candidate possesses a strong understanding of Amazon's dynamics, consumer trends, and the product development lifecycle. You will play a key role in shaping our future product roadmap and driving significant growth for X UP Brands on Amazon. 
Requirements 
<ul><li>
Identify New Product Opportunities: Conduct comprehensive market research and analysis to identify promising product categories and niches within the Amazon marketplace.</li><li>
Competitive Analysis: Thoroughly analyze competitor product offerings, pricing strategies, marketing efforts, and customer reviews on Amazon to identify opportunities for differentiation and innovation.</li><li>
Trend Identification: Stay ahead of emerging consumer trends, technological advancements, and Amazon platform developments to proactively identify future product opportunities.</li><li>
Feasibility Studies: Evaluate the technical, financial, and logistical feasibility of potential new product ideas, including sourcing, manufacturing, and supply chain considerations.</li><li>
Product Conceptualization: Develop detailed product concepts, including features, specifications, target audience, and unique selling propositions (USPs), tailored for the Amazon customer.</li><li>
Market Validation: Design and execute preliminary market validation strategies to assess consumer demand and gather feedback on new product concepts.</li><li>
Collaboration with Cross-Functional Teams: Work closely with sourcing, product development, marketing, and operations teams to ensure alignment on new product strategy and a smooth transition through the development lifecycle.</li><li>
Amazon Platform Expertise: Maintain a strong understanding of Amazon's product listing requirements, category structures, and customer behavior to inform product development decisions.</li><li>
Data Analysis and Reporting: Utilize Amazon sales data, market research reports, and other relevant data sources to evaluate the potential of new product ideas and track the performance of launched products.</li><li>
Develop Product Roadmaps: Contribute to the development and prioritization of a robust pipeline of new product opportunities for the Amazon marketplace.</li><li>
Present Findings and Recommendations: Clearly and concisely communicate research findings, product concepts, and strategic recommendations to stakeholders.</li></ul>
Qualifications:<ul><li>
Proven experience (typically 5+ years) in market research, product development, or a related analytical role, with a strong focus on e-commerce, preferably within the Amazon ecosystem.</li><li>
Deep understanding of the Amazon marketplace, including its dynamics, customer behavior, and key product categories.</li><li>
Strong analytical and problem-solving skills with the ability to interpret data and draw actionable insights.</li><li>
Excellent research skills, including experience with market research tools and methodologies.</li><li>
Ability to identify emerging trends and translate them into viable product opportunities.</li><li>
Strong understanding of the product development lifecycle.</li><li>
Excellent communication, presentation, and interpersonal skills with the ability to collaborate effectively across teams.</li><li>
A proactive and results-oriented mindset with a passion for product innovation.</li></ul> 

Benefits 
<ul>
<li>Competitive compensation package</li>
<li>10 local paid holidays &amp; 10 PTO days per year</li>
<li>Quarterly performance bonuses</li>
<li>Opportunity to build and lead your own marketing team</li>
<li>High-growth environment with significant ownership and creative freedom</li></ul></div>

Amazon Product Research and Development Lead

Explore 1058+ Customer lifecycle marketing manager in Pakistan this April. Find roles across top companies and apply now to boost your career.

1058 customer lifecycle marketing manager jobs In Pakistan

Customer Lifecycle Marketing Manager

Customer Lifecycle Marketing Manager

Email Copywriter

Email Marketing Specialist - Clustox

Institutional Sales Manager

Amazon Product Research and Development Specialist

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