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customer loyalty coordinator

Document clearing and business support

Customer RelationsLoyal Program KnowledgeCRM ApplicationReports and AnalysisTrainings and PresentationsSales AdaptabilityGifts ManagementArabic Language MustJob Type: Full-timeExperience:<ul><li>customer loyalty: 1 year (Preferred)</li><li>Reports: 1 year (Preferred)</li><li>powerpoint presentation: 1 year (Preferred)</li><li>Ms Office Excel: 1 year (Preferred)</li><li>ERP Knowledge: 1 year (Preferred)</li></ul>Language:<ul><li>Arabic (Required)</li><li>English (Required)</li></ul>

Customer Loyalty Coordinator

Hilton

<div>Sales Coordinator
A Sales Coordinator will fully support, from administrative, customer service, and sale lead development perspectives, the Sales team to develop future and repeat business. 
What will I be doing? 
As Sales Coordinator, you will fully support, from administrative, customer service, and sale lead development perspectives, the Sales team to develop future and repeat business. Specifically, you will be responsible for performing the following tasks to the highest standards:<ul>
<li>Identify new contacts, develop sales leads, and respond to sales opportunities in order to maximise revenue</li>
<li>Understand fully the hotel amenities, packages and promotions</li>
<li>Generate and develop sales leads and contact potential clients to build business relationships</li>
<li>Produce quotations and written confirmation to all clients</li>
<li>Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments, calls made and business leads</li>
<li>Monitor customer satisfaction regularly and resolve any outstanding issues to ensure future business</li>
<li>Arrange and carry out Hotel show rounds</li></ul>
What are we looking for? 
A Sales Coordinator serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul>
<li>Excellent communication skills</li>
<li>High level of IT skills, including Excel, PowerPoint, and Word</li>
<li>Proactive approach to meeting deadlines and targets</li>
<li>Excellent organisational and administration skills</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul>
<li>Previous experience in a sales role</li>
<li>Relevant degree, in a sales or business discipline, from an academic institution</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Sales Coordinator

<div>Food &amp; Drinks Admin / Coordinator
The Food &amp; Drinks Admin / Coordinator provides the Food and Drinks Department with marketing and administrative support, including typing, filing, answering telephones, taking messages, maintaining appointment calendar, making travel arrangements, internal customer service and other admin duties.
What will I be doing?
A Food &amp; Drinks Admin / Coordinator provides the Food and Drinks Department with marketing and administrative support, including typing, filing, answering telephones, taking messages, maintaining appointment calendar, making travel arrangements, internal customer service and other admin duties. Specifically you will be responsible for performing the following tasks to the highest standards:<ul><li>
Opens incoming mail, dates stamps and distributes accordingly</li><li>
Sends outgoing mail, both interoffice and outside of the hotel</li><li>
Routes mail, faxes and other printed matter</li><li>
Prepares and types correspondence and fairly complex numerical/financial reports, as directed</li><li>
Prepares correspondence on behalf of F&amp;B management</li><li>
Duplicates, copies and distributes and mails material for the department/office</li><li>
Orders and maintains office supplies and equipment</li><li>
Maintains files and equipment in an orderly and professional manner</li><li>
Uses the property's email system and maintains their email box, as is policy</li><li>
Additionally this position may or may not have access and/or control over the email box of assigned supervisor(s)</li><li>
Appropriate business use of telephone and voice email system</li><li>
Greets internal and external customers in a friendly and professional manner</li><li>
Announces visitors and/or handles requests, as appropriate
</li></ul>What are we looking for?
A Food &amp; Drinks Admin / Coordinator serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul><li>
Excellent verbal and written communication skills</li><li>
Excellent administration and IT skills</li><li>
Committed to delivering a high level of customer service, both internally and externally</li><li>
Flexibility to respond to a range of different work situations</li><li>
Ability to work under pressure</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul><li>
Previous administrative experience in a fast paced environment</li></ul>
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Food & Drinks Admin / Coordinator

<div>
 The Food &amp; Drinks Admin / Coordinator provides the Food and Drinks Department with marketing and administrative support, including typing, filing, answering telephones, taking messages, maintaining appointment calendar, making travel arrangements, internal customer service and other admin duties.
 
 
 
 What will I be doing?
 
 
 
 A Food &amp; Drinks Admin / Coordinator provides the Food and Drinks Department with marketing and administrative support, including typing, filing, answering telephones, taking messages, maintaining appointment calendar, making travel arrangements, internal customer service and other admin duties. Specifically you will be responsible for performing the following tasks to the highest standards:
 
 
 <ul>
 <li>
 Opens incoming mail, dates stamps and distributes accordingly
 </li>
 <li>
 Sends outgoing mail, both interoffice and outside of the hotel
 </li>
 <li>
 Routes mail, faxes and other printed matter
 </li>
 <li>
 Prepares and types correspondence and fairly complex numerical/financial reports, as directed
 </li>
 <li>
 Prepares correspondence on behalf of F&amp;B management
 </li>
 <li>
 Duplicates, copies and distributes and mails material for the department/office
 </li>
 <li>
 Orders and maintains office supplies and equipment
 </li>
 <li>
 Maintains files and equipment in an orderly and professional manner
 </li>
 <li>
 Uses the property's email system and maintains their email box, as is policy
 </li>
 <li>
 Additionally this position may or may not have access and/or control over the email box of assigned supervisor(s)
 </li>
 <li>
 Appropriate business use of telephone and voice email system
 </li>
 <li>
 Greets internal and external customers in a friendly and professional manner
 </li>
 <li>
 Announces visitors and/or handles requests, as appropriate
 
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 A Food &amp; Drinks Admin / Coordinator serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
 
 
 <ul>
 <li>
 Excellent verbal and written communication skills
 </li>
 <li>
 Excellent administration and IT skills
 </li>
 <li>
 Committed to delivering a high level of customer service, both internally and externally
 </li>
 <li>
 Flexibility to respond to a range of different work situations
 </li>
 <li>
 Ability to work under pressure
 
 
 
 </li>
 </ul>
 It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
 
 
 <ul>
 <li>
 Previous administrative experience in a fast paced environment
 
 
 
 </li>
 </ul>
 
 What will it be like to work for Hilton?
 
 
 
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 
 
 
 Work Locations
 
 
 
 Hilton Bahrain
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Hilton Hotels &amp; Resorts
 
 
 
 Potential Benefits
 
 
 
 Transport, Additional benefits as per company policy
 
 
 
 Job
 
 
 
 Food and Beverage
</div>

AR AlAmin Co

Job Summary:We are looking for an E-Commerce Coordinator to support the development, launch, and day-to-day operation of our e-commerce application. The role will act as a key coordinator between the app development company and internal departments, ensuring smooth operations and an optimal customer experience.Key Responsibilities:<ul><li>Coordinate and communicate with the external application development company regarding requirements, updates, issues, and enhancements.</li><li>Act as a liaison between internal departments including Sales, Delivery, Accounts, and Operations.</li><li>Manage product listings on the application, including adding, updating, and maintaining items, prices, images, and descriptions.</li><li>Monitor daily application operations, including orders, availability of items, and system performance.</li><li>Coordinate with the delivery team to ensure timely and accurate order fulfillment.</li><li>Support the accounts team in handling invoices, payments, refunds, and order reconciliation.</li><li>Monitor and report technical issues, follow up on resolutions, and ensure minimal downtime.</li><li>Assist in testing new features, updates, and system improvements before launch.</li><li>Prepare basic reports on sales performance, orders, and product activity.</li><li>Support promotional activities, offers, and campaigns on the application.</li><li>Ensure accurate and up-to-date information across the e-commerce platform.</li></ul>Requirements &amp; Qualifications:<ul><li>Bachelor&rsquo;s degree or diploma in Business Administration, E-Commerce, IT, or a related field (preferred).</li><li>Previous experience in e-commerce operations, coordination, or a similar role is an advantage.</li><li>Strong communication and coordination skills.</li><li>Ability to manage multiple tasks and work with different departments.</li><li>Basic understanding of e-commerce platforms and mobile applications.</li><li>Good computer skills and familiarity with digital tools.</li><li>Attention to detail and problem-solving skills.</li><li>Proactive, organized, and able to work independently.</li></ul>Working Relationships:<ul><li>External application development company</li><li>Sales Department</li><li>Delivery &amp; Logistics</li><li>Accounts &amp; Finance</li><li>Management</li></ul>Job Type: Full-timePay: BD300.000 - BD400.000 per month

E-Commerce ( Coordinator )

Propel Consult

Portfolio Management &amp; Performance Analysis:<ul><li>Manage the category&rsquo;s P&amp;L, pricing, demand planning, and forecasting.</li><li>Prepare and analyze monthly depletion reports, sales trends, and inventory levels</li></ul>to inform strategic decisions.<ul><li>Assess new product performance and generate support reports for decision-</li></ul>making.<ul><li>Conduct weekly market and competitor analyses to identify opportunities and</li></ul>risks.<ul><li>Maintain and refine the portfolio based on market trends and customer</li></ul>preferences.<ul><li>Monitor slow-moving and implement strategies for increased sales or delisting.</li></ul>Product Sourcing &amp; Supplier Relations:<ul><li>Identify, source, and assess new products aligned with international trends and</li></ul>customer demands.<ul><li>Request pricing information and negotiate supplier terms for favorable conditions.</li><li>Maintain communication with suppliers to ensure product availability and accuracy</li></ul>of information.<ul><li>Evaluate the sustainability of new products for long-term portfolio inclusion.</li></ul>Market &amp; Customer Engagement:<ul><li>Develop and execute strategies for on-trade and off-trade activities to increase</li></ul>visibility.<ul><li>Collaborate on list development and facilitate education initiatives.</li><li>Organize and lead events to promote offerings and foster customer loyalty.</li><li>Engage directly with clients to address inquiries and enhance their experience.</li></ul>&bull; Sales &amp; Business Development Support:<ul><li>Collaborate with department heads to integrate the portfolio into their initiatives.</li><li>Support sales teams with list/menu development and trade proposals.</li><li>Lead retail merchandising efforts to maximize sales opportunities.</li></ul>KEY RESPONSIBILITIES, ACCOUNTABILITIES AND ACTIVITIES<ul><li>Provide regular training sessions for sales and retail staff to enhance product</li></ul>knowledge.<ul><li>Ensure staff are equipped to effectively engage and educate customers.</li></ul>Reporting &amp; Data Management:<ul><li>Deliver accurate reporting via Salesforce/CRM and BI dashboards (Power</li></ul>BI/Tableau).<ul><li>Track market/competitor activities and recommend strategic actions.</li><li>Regularly analyze data to refine strategies and improve portfolio performance</li></ul>BACKGROUND, QUALIFICATIONS &amp; EXPERIENCEQualifications<ul><li>WSET Level 3+ (Level 4 / CMS certification preferred).</li><li>5+ years of experience in wine/category/commercial roles, with GCC experience</li></ul>preferred.Skills<ul><li>Strong commercial acumen related to pricing, margins, and stock control.</li><li>Confident presenter and skilled trainer capable of educating diverse audiences.</li><li>Proficient in Salesforce/CRM and data visualization tools like Power BI/Tableau and</li></ul>ExcelJob Type: Full-time

Category Manager

Chalhoub Group

<div>
 
 INSPIRE | EXHILARATE | DELIGHT
 
 
 
 For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.
 
 
 Every step at Chalhoub Group is taken to build a future where luxury dreams become reality &mdash; bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse &mdash; the Group&rsquo;s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.
 
 
 Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work&reg; certification in several markets.
 
 
 Sustainability is at the core of the Group&rsquo;s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women&rsquo;s Empowerment Principles, and to have pledged to reach Net Zero by 2040.
 
 
 
 What You'll Be Doing
 
 
 
 Working as a Store Supervisor you will be responsible for managing the team's performance and schedule, ensuring the achievement of sales targets, providing an exceptional guest experience, maintaining the shop and brand merchandising, and managing stock in accordance with the Company's policies and procedures.
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Lead by example and represent the brand by communicating its values and philosophy though all activities and interactions with customers and other team members
 </li>
 <li>
 Follow all appropriate Retail policies, processes, and standard operating procedures to ensure that work is done in a systematic and consistent manner.
 </li>
 <li>
 Build and maintain guest experience standards in order to build strong loyalty.
 </li>
 <li>
 Assist in the achievement of the store's sales target by collaborating with the sales executive team to generate sales through high-selling techniques.
 </li>
 <li>
 Execute and Participate in projects and community events and activities with minimal supervision.
 </li>
 <li>
 Stay ahead of latest trends, products and competitors and share feedback with the store manager and relevant stakeholders in the back-office team.
 </li>
 <li>
 Team Management and Support
 </li>
 <li>
 Create a positive work environment based on trust, respect and fairness and be the voice of the employees when needed by sharing any of their feedback, challenges and concerns with the store manager and HR teams.
 </li>
 <li>
 Understand and communicate the organization&rsquo;s priorities to ensure team&rsquo;s alignment with Group&rsquo;s objectives
 </li>
 <li>
 Assist the Store Manager in defining areas of responsibility for each sales team member and manage, engage and guide the team reporting to the Store Manager
 </li>
 <li>
 Create and maintain schedule to ensure full coverage of the shop &fllig;oor and maintain grooming standards of the staff
 </li>
 <li>
 Customer Centricity
 </li>
 <li>
 Implement and promote exceptional customer service in stores to boost sales and build customer trust and loyalty.
 </li>
 <li>
 Manage VIP Guests relationships
 </li>
 <li>
 Manage all customer complaints effectively to ensure efficient operations and consistent exceptional customer service.
 </li>
 <li>
 Operational Excellence
 </li>
 <li>
 Maintain all operating standards by ensuring cleanliness, high visual merchandising standards and stock replenishments are done as per the brand&rsquo;s VM guidelines
 </li>
 <li>
 Leverage available technology tools when available to support customer experience in and outside of store (Clienteling app, OMS, Business Whatsapp, etc.)
 </li>
 <li>
 Assist the Store Manager in preparing for inventory audit and enter all received goods in Baan inventory to ensure proper record of all stock movements
 </li>
 <li>
 Ensure that all processes are compliant with legal, safety, security, retail store operations and HR guidelines. And escalate complex issues to the Store Manager to ensure that the issue is closed efficiently and in a timely manner.
 
 
 </li>
 </ul>
 
 What We Can Offer You
 
 
 
 With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
 
 
 We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.
 
 
 
 We Invite All Applicants to Apply
 
 
 
 It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.
 
 
 We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.
</div>

Store Supervisor - L'Occitane (Marassi Galleria)

Explore 131+ Customer loyalty coordinator in Manama this January. Find roles across top companies and apply now to boost your career.

131 customer loyalty coordinator jobs IN Manama

Customer Loyalty Coordinator

Sales Coordinator

Food & Drinks Admin / Coordinator

Food & Drinks Admin / Coordinator

E-Commerce ( Coordinator )

Category Manager

Store Supervisor - L'Occitane (Marassi Galleria)