customer experience executive Jobs in Istanbul

customer experience executive

customer marketing coordinator Jobs in Istanbul

customer marketing coordinator

sales manager

account manager

retail manager

customer manager

<div><div>At Dow, we believe in putting people first and we&rsquo;re passionate about delivering integrity, respect and safety to our customers, our employees and the planet.</div><div></div><div><br>
Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We&rsquo;re a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If you&rsquo;re looking for a challenge and meaningful role, you&rsquo;re in the right place.<br>
<br>
Dow (NYSE: DOW) is one of the world&rsquo;s leading materials science companies, serving customers in high-growth markets such as packaging, infrastructure, mobility and consumer applications. Our global breadth, asset integration and scale, focused innovation, leading business positions and commitment to sustainability enable us to achieve profitable growth and help deliver a sustainable future. We operate manufacturing sites in 30 countries and employ approximately 36,000 people. Dow delivered sales of approximately $43 billion in 2024. References to Dow or the Company mean Dow Inc. and its subsidiaries. Learn more about us and our ambition to be the most innovative, customer-centric, inclusive and sustainable materials science company in the world by visiting <div>www.dow.com</div>.</div><div></div><div>
About you and this role</div><div></div><div>
Dow is seeking an Arabic speaking Customer Manager to oversee and grow a portfolio of medium to large accounts of moderate complexity&mdash;starting with maintenance and progressing toward growth in alignment with the sales and marketing strategy.</div><div><br>
This role covers the Middle East, Africa, and Turkey (MEAT) region and focuses on water-based emulsion polymers and additives used in textiles, non-wovens, and adhesives applications. You will be responsible for managing customer relationships end-to-end, developing and executing account and territory plans, and coordinating cross-functional resources to deliver volume, value, and an exceptional customer experience.</div><div><br>
Additionally, you will serve as a member of the Acrylics EMEA MMT, representing MEAT-related projects and priorities within the regional strategy.</div><div><br>
Location: Istanbul, T&uuml;rkiye<br>
Please apply only if you speak Arabic!</div><div></div><div>
Responsibilities</div><div></div><ul><li><div>
Manage an account portfolio; build, execute and continuously refine account plans and the regional territory plan.</div></li><li><div>
Lead and coordinate customer relationships, uncovering needs and shaping differentiated value propositions; identify and pursue cross&#8209;business growth opportunities.</div></li><li><div>
Develop and execute the sales/marketing plan to deliver volume and value targets.</div></li><li><div>
Collect and leverage market intelligence (customers, channels, competitors, applications) to shape pricing, portfolio, and growth bets.</div></li><li><div>
Lead negotiations (price, terms, contracts) and implement price changes in line with business guidance.</div></li><li><div>
Collaborate cross&#8209;functionally (Customer Service, Supply Chain, TS&amp;D, Marketing, Finance/Credit, Legal) to improve CX and resolve issues quickly.</div></li><li><div>
Use core commercial tools at expert level: CRM, SmartPrice, DSR, and CMT for pipeline, pricing and performance management.</div></li><li><div>
Deliver growth, including cross&#8209;business opportunities and new applications.</div></li><li><div>
Represent MEAT in the Acrylics EMEA MMT, ensuring regional priorities and projects are visible and sequenced appropriately.</div></li></ul><div></div><div>
Qualifications</div><div></div><ul><li><div>
Bachelor&rsquo;s degree required; Chemical discipline a plus.</div></li><li><div>
5+ years of relevant B2B sales/account management experience (chemicals, materials or adjacent industrial sectors preferred).</div></li><li><div>
Proven success managing mid&#8209;to&#8209;large accounts and delivering growth.</div></li><li><div>
Fluency in Turkish, English, and Arabic is required.</div></li></ul><div></div><div>
Your Skills</div><div></div><ul><li><div>
High self&#8209;initiative and strong project management; able to run multiple customer initiatives in parallel.</div></li><li><div>
Customer &amp; market orientation with a strong bias toward value creation and solution selling.</div></li><li><div>
Collaborative team worker &amp; builder across functions and geographies; effective influencer with executive presence.</div></li><li><div>
Strategic thinker, problem solver, result &amp; action&#8209;oriented.</div></li><li><div>
Advanced negotiation and account planning skills.</div></li><li><div>
Commercial excellence tools: expert use of CRM, SmartPrice, DSR, and CMT.</div></li><li><div>
Technical curiosity in water&#8209;based emulsion polymers and additives for textiles, non&#8209;wovens and adhesives.</div></li></ul><div></div><div>
Additional notes</div><div></div><div>
No Relocation/Visa sponsorship is aligned with this role.</div><div></div><div>
Benefits &ndash; What Dow offers you</div><div></div><div>
We invest in you.</div><div><br>
Dow invests in total rewards programs to help you manage all aspects of you: your pay, your health, your life, your future, and your career. You bring your background, talent, and perspective to work every day. Dow rewards that commitment by investing in your total wellbeing.</div><div>
Here are just a few highlights of what you would be offered as a Dow employee:</div><ul><li>
Equitable and market-competitive base pay and bonus opportunity across our global markets, along with locally relevant incentives.</li><li>
Benefits and programs to support your physical, mental, financial, and social well-being, to help you get the care you need...when you need it.</li><li>
Competitive retirement program that may include company-provided benefits, savings opportunities, financial planning, and educational resources to help you achieve your long term financial-goals.<ul><li>
Employee stock purchase programs (availability varies depending on location).</li></ul></li><li>
Student Debt Retirement Savings Match Program (U.S. only).<ul><li>
Dow will take the value of monthly student debt payments and apply them as if they are contributions to the Employees&rsquo; Savings Plan (401(k)), helping employees reach the Company match.</li></ul></li><li>
Robust medical and life insurance packages that offer a variety of coverage options to meet your individual needs. Travel insurance is also available in certain countries/locations.</li><li>
Opportunities to learn and grow through training and mentoring, work experiences, community involvement and team building.</li><li>
Workplace culture empowering role-based flexibility to maximize personal productivity and balance personal needs.</li><li>
Competitive yearly vacation allowance.</li><li>
Paid time off for new parents (birthing and non-birthing, including adoptive and foster parents).</li><li>
Paid time off to care for family members who are sick or injured.</li><li>
Paid time off to support volunteering and Employee Resource Group&rsquo;s (ERG) participation.</li><li>
Wellbeing Portal for all Dow employees, our one-stop shop to promote wellbeing, empowering employees to take ownership of their entire wellbeing journey.</li><li>
On-site fitness facilities to help stay healthy and active (availability varies depending on location).</li><li>
Employee discounts for online shopping, cinema tickets, gym memberships and more.</li><li>
Additionally, some of our locations might offer:<ul><li>
Transportation allowance (availability varies depending on location)</li><li>
Meal subsidiaries/vouchers (availability varies depending on location)</li><li>
Carbon-neutral transportation incentives e.g. bike to work (availability varies depending on location)</li></ul></li></ul><div></div><div>
Join our team, we can make a difference together.</div><div></div><div>
About Dow<br>
Dow (NYSE: DOW) is one of the world&rsquo;s leading materials science companies, serving customers in high-growth markets such as packaging, infrastructure, mobility and consumer applications. Our global breadth, asset integration and scale, focused innovation, leading business positions and commitment to sustainability enable us to achieve profitable growth and help deliver a sustainable future. We operate manufacturing sites in 30 countries and employ approximately 36,000 people. Dow delivered sales of approximately $43 billion in 2024. References to Dow or the Company mean Dow Inc. and its subsidiaries. Learn more about us and our ambition to be the most innovative, customer-centric, inclusive and sustainable materials science company in the world by visiting <div>www.dow.com</div>.</div><div></div><div>
As part of our dedication to inclusion, Dow is committed to equal opportunities in employment. We encourage every employee to bring their whole self to work each day to not only deliver more value, but also have a more fulfilling career. Further information regarding Dow's equal opportunities is available on <div>www.dow.com</div>.</div></div><div></div>

Customer Manager - Arabic speaking

Nakitera

<div>
 <p>
  <em>
   Tek platform, s&inodot;n&inodot;rs&inodot;z &ccedil;&ouml;z&uuml;m!
  </em>
 </p>
 <p>
  <em>
   Fintech 2.0 vizyonuyla Nakitera, finansal s&uuml;re&ccedil;lerinizi dijitale ta&scedil;&inodot;yor.
  </em>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <em>
   Nakitera, tek bir platformda y&ouml;netim, operasyonel verimlilik, &ouml;deme &ccedil;e&scedil;itlili&gbreve;i, veri g&uuml;venli&gbreve;i ve m&uuml;&scedil;teri sadakati &ccedil;&ouml;z&uuml;mlerini bir araya getiriyor. &Idot;&scedil;letmelerin finans s&uuml;re&ccedil;lerini sadele&scedil;tirirken, inovatif teknolojilerle operasyonel y&uuml;kleri azalt&inodot;yor ve verimlili&gbreve;i en &uuml;st seviyeye ta&scedil;&inodot;yor.
  </em>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <em>
   &Idot;&scedil;letmelere bayi ve tedarik&ccedil;i y&ouml;netimi alan&inodot;nda alternatif &ccedil;&ouml;z&uuml;mler sunan Nakitera, platform kullan&inodot;c&inodot;s&inodot; tedarik&ccedil;ilerin &ouml;demelerini h&inodot;zl&inodot; ve g&uuml;venli bir &scedil;ekilde almas&inodot;n&inodot; sa&gbreve;larken, ayn&inodot; zamanda uygun maliyetlerle tahsilat se&ccedil;enekleri sunuyor. Kullan&inodot;c&inodot; dostu aray&uuml;z&uuml; ile Nakitera, firmalara fatura takibi, nakit ak&inodot;&scedil;&inodot; g&ouml;zlemleme ve raporlama i&scedil;lemlerini h&inodot;zl&inodot; ve kolayl&inodot;kla ger&ccedil;ekle&scedil;tirme imkan&inodot; sa&gbreve;l&inodot;yor. Nakitera, entegre finansal sistemleri sayesinde nakit ak&inodot;&scedil;&inodot;n&inodot; optimize ederek, i&scedil;letmelerin finansal yap&inodot;s&inodot;n&inodot; g&uuml;&ccedil;lendirmesine destek oluyor. Fintek 2.0 yakla&scedil;&inodot;m&inodot;yla geli&scedil;tirilen Nakitera, g&uuml;venilir altyap&inodot;s&inodot; ve kapsaml&inodot; hizmetleriyle m&uuml;&scedil;teri ba&gbreve;l&inodot;l&inodot;&gbreve;&inodot;n&inodot; art&inodot;rmaya odaklan&inodot;yor.
  </em>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <em>
   &Idot;ster k&uuml;&ccedil;&uuml;k i&scedil;letme, ister b&uuml;y&uuml;k kurumsal &scedil;irket olun; t&uuml;m finans ihtiya&ccedil;lar&inodot;n&inodot;z i&ccedil;in u&ccedil;tan uca &ccedil;&ouml;z&uuml;mlerimizle tan&inodot;&scedil;&inodot;n, gelece&gbreve;in B2B fintek deneyimini ke&scedil;fedin, i&scedil; s&uuml;re&ccedil;lerinizi gelece&gbreve;e ta&scedil;&inodot;y&inodot;n! 🚀
  </em>
 </p>
 <p>
  <br/>
 </p>
 <p>
  Nakitera'n&inodot;n b&uuml;y&uuml;me yolculu&gbreve;unda aram&inodot;za kat&inodot;lmak istersen "
  <strong>
   Customer Experience Manager
  </strong>
  " pozisyonumuz i&ccedil;in ba&scedil;vurular&inodot;n&inodot; bekliyoruz.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Senden neler bekliyoruz?
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   &Uuml;niversitelerin ilgili lisans b&ouml;l&uuml;mlerinden mezun,
  </li>
  <li>
   Bankac&inodot;l&inodot;k ve finansal Teknoloji hizmetleri sekt&ouml;rlerinde deneyimli
  </li>
  <li>
   Benzer sekt&ouml;r ve s&uuml;re&ccedil;lerde 8 y&inodot;l ve &uuml;zeri deneyime sahip,
  </li>
  <li>
   MS Office uygulamalar&inodot;na hakim,
  </li>
  <li>
   &Idot;li&scedil;ki y&ouml;netimi, planlama ve koordinasyon becerileri g&uuml;&ccedil;l&uuml;,
  </li>
  <li>
   Tak&inodot;m &ccedil;al&inodot;&scedil;mas&inodot;na uyumlu, ili&scedil;ki y&ouml;netimi, proaktif ve g&uuml;&ccedil;l&uuml; ileti&scedil;im becerilerine sahip,
  </li>
  <li>
   &Idot;&scedil; takibi g&uuml;&ccedil;l&uuml; ve alan&inodot;nda sorumlu oldu&gbreve;u konularda u&ccedil;tan uca &ccedil;al&inodot;&scedil;abilecek,
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Aram&inodot;za kat&inodot;ld&inodot;&gbreve;&inodot;nda neler yapacaks&inodot;n?
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Firmalar&inodot;n sisteme entegrasyon ve onboarding i&scedil;lemlerinin tamamlanma s&uuml;re&ccedil;lerinin y&ouml;netilmesi
  </li>
  <li>
   Tedarik&ccedil;i, ana firma ile banka aras&inodot;ndaki i&ccedil; ileti&scedil;imi sa&gbreve;lamak, gerekli durumlarda tan&inodot;mlar&inodot;n yap&inodot;lmas&inodot; vs konular&inodot;nda teknik desteklerin sa&gbreve;lanmas&inodot;
  </li>
  <li>
   &Idot;&scedil;lem baz&inodot;nda ya da genel olarak platformda fiyatlama ve i&scedil;lemlerinin tamamlanmas&inodot; s&uuml;recinin y&ouml;netimi
  </li>
  <li>
   Canl&inodot; i&scedil;lemlerin takibi, aksakl&inodot;k durumunda teknik m&uuml;dahale ve sorunlara &ccedil;&ouml;z&uuml;m&uuml;n&uuml;n sa&gbreve;lanmas&inodot;
  </li>
  <li>
   M&uuml;&scedil;teriden gelen taleplerinin IT ve &Uuml;r&uuml;n ekipleri ile koordineli &scedil;ekilde yan&inodot;tlanmas&inodot;
  </li>
  <li>
   Operasyonel s&uuml;re&ccedil;lerin takibi ve iyile&scedil;tirme &ouml;nerilerinde bulunulmas&inodot;,
  </li>
  <li>
   G&uuml;nl&uuml;k operasyon s&uuml;re&ccedil;lerinin ilerlemesini sa&gbreve;lamak i&ccedil;in sistematik yap&inodot;lar&inodot;n kurulmas&inodot;
  </li>
 </ul>
 <p>
 </p>
</div>


Customer Experience Manager

Diageo

<div><div>Job Description :</div><div>
Customer Marketing Manager &ndash; On Trade Modern</div><div></div><div>
About the role:<br>
Design and implement strategies that strengthen the position of our brands within the modern on-trade channel. Build joint growth opportunities with strategic customers through segmented and differentiated plans, and close collaboration with cross-functional teams, enhance sales performance, brand visibility, and consumer experience.</div><div></div><div>
Role Responsibilities:</div><ul><li><div>
Leverage consumer and shopper insights to shape channel and category plans, working closely with marketing and commercial teams.</div></li><li><div>
Develop and implement short- and long-term strategies for the modern on-trade channel, actively tracking financial growth, and innovation opportunities.</div></li><li><div>
Build strategic partnerships with key customers, driving &ldquo;win-win&rdquo; negotiations and improving the effectiveness of trade initiatives.</div></li><li><div>
Define the Route-to-Consumer (RTC) strategy and lead field execution in collaboration with the team.</div></li><li><div>
Conduct customer and channel segmentation (restaurants, hotels, key chains) to prioritize resources and develop tailored strategies for high-potential customers.</div></li><li><div>
Lead, coach, and develop a high-performing team, fostering a culture of accountability and continuous improvement.</div></li><li><div>
Collaborate effectively with internal and external partners to drive integrated business plans.</div></li><li><div>
Develop flexible and proactive strategies that reflect the seasonality and tourism dynamics of the modern on-trade channel.</div></li><li><div>
Prepare channel performance and investment plans, manage budgets, track KPIs, and provide regular reporting to senior leadership.</div></li><li><div>
Ensure full compliance with company policies, legal regulations, and competition law principles in all commercial activities.</div></li></ul><div></div><div><br>
Experience / skills required:</div><ul><li>
Bachelor&rsquo;s Degree required</li><li>
Minimum 8 years experience in sales and customer/trade marketing areas</li><li>
Considerable drive, energy, leadership and focus to sufficiently energize the internal and external resources of the company to implement</li><li>
Understands how the total sales organization operates and how to drive effectiveness.</li><li>
Ability to build relationships and work collaboratively internally and externally with good influential and negotiation skills.</li><li>
Strong analytical, presentation and project management skills.</li><li>
Experience in premium outlet &amp; portfolio management with good understanding of F&amp;B insight</li></ul><div></div><div>
Diversity statement:</div><div>
Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this. We embrace diversity in the broadest possible sense. This means that you&rsquo;ll be welcomed and celebrated for who you are just by being you. You&rsquo;ll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, mindsets, and more.</div><div>
Our ambition is to create the best performing, most trusted and respected consumer products companies in the world. Join us and help transform our business as we take our brands to the next level and build new ones as part of shaping the next generation of celebrations for consumers around the world.</div><div>
Feel inspired? Then this may be the opportunity for you.</div><div>
If you require a reasonable adjustment, please ensure that you capture this information when you submit your application.</div><div></div><div>
Worker Type :</div>
Regular<div></div><div>
Primary Location:</div>
MeyDiageo Istanbul Head Office<div></div><div>
Additional Locations :</div><div></div><div>
Job Posting Start Date :</div>
2025-11-16</div>

Customer Marketing Manager – On Trade

GoStudent

<div><p><b>The Role at a Snapshot</b></p>
<p>
Are you ready to be the driving force behind exceptional customer experiences? Join our dynamic team in Turkey and play a pivotal role in shaping the future of education! As a <b>Global Customer Care Manager at GoStudent</b>, you'll lead the charge in ensuring every student receives the support they need to excel. Work alongside a passionate team dedicated to revolutionizing learning and making a tangible impact on students' lives. Are you ready to empower success and be part of something extraordinary?</p>
<p><b>
Location</b><br>
Istanbul (hybrid)</p>
<p><b>
Your Role in Our Mission:</b></p>
<ul>
<li><b>Customer Support: </b>Offer top-tier assistance via live chat, emails, and invoice management. You'll communicate primarily in English, but also use our translation tools to help clients in markets like DACH, Spain, Italy, France, Poland, and the Netherlands.</li>
<li><b>Team Collaboration:</b> Work closely with our Global Customer Care Managers to deliver customer-friendly solutions tailored to the needs of each market.</li>
<li><b>Problem-Solving:</b> Tackle high-priority tasks, including managing teacher searches, session bookings, and other key organizational requests across all our supported regions.</li>
<li><b>Liaison: </b>Act as the bridge between our Customer Care team and our network of tutors to ensure smooth coordination and top-notch service.</li>
</ul>
<p><b>What will you bring:</b></p>
<ul>
<li><b>Customer Service Experience:</b> 2-5 years in the Customer Care field or inbound call center customer service department. Experience in translation or education is a plus.</li>
<li><b>Fluency in English (C1/C2)</b> &ndash; You can communicate naturally and effectively with English-speaking customers. Additional languages (Italian, German, French, Spanish, Polish, Dutch or Greek at B2 level or higher) are a major plus.</li>
<li><b>Tech Savvy</b> &ndash; Comfortable using CRM systems and translation tools. You adapt quickly to new technologies and software.</li>
<li><b>Strong Communication &amp; Customer Focus</b> &ndash; You understand customer needs quickly, communicate clearly, and approach every situation with empathy and professionalism.</li>
<li><b>Organization &amp; Initiative</b> &ndash; You work in a structured way, take ownership of tasks, contribute proactively, and remain calm even under pressure.</li></ul><br>
<p></p>
<p><b>
Our way to develop your full potential:</b></p>
<p></p>
<p></p><ul><li><b>Flexible &amp; focused working: </b>Benefit from our hybrid working model with <b>2-3 flexible days per week</b> and a <b>Meeting Free Friday</b> for undisturbed productivity.</li>
<li><b>We grow together:</b> Continue your career with clear development paths and our <b>Spark! Growth &amp; Development program</b>. Get access to 1000s of courses on <b>LinkedIn Learning</b>, our <b>Spark! Mentorship program</b> and monthly learning sessions. Take advantage of <b>30 free learning sessions</b> to experience GoStudent for yourself</li>
<li><b>Work Smart, Play Hard:</b> Our regular <b>team and office events</b> ensure a good atmosphere. We believe in team spirit, celebrating together and having lots of fun.</li>
<li><b>Strength through community:</b> Get involved in one of our <b>GoStudent Employee Resource Groups </b>(ERGs) and stand up for issues that are close to your heart.</li></ul><br>
<p></p>
<p>
</p><p><b>Openness Statement</b></p>
<p>
We value your unique skills and passion. We don't hire based on age, gender, nationality or political opinion - we value your talent and motivation. Even if you're a unicorn - just like GoStudent: do you believe in having a positive impact? Then apply, even if you don't meet all the requirements. Diversity makes us more creative, more innovative and stronger.Want to find out more? Then visit our career page &quot;who we are&quot;!</p><br>
<p></p>
<p>
If you are ready to rethink education with us, develop yourself in an ambitious team and have a real impact - then apply now!</p><p><br>
Please upload your CV in PDF format, preferably in English as DOC format may not be supported.</p><p><br>
Disclose Privacy &amp; Compliance Information</p></div><p></p>

Global Customer Care Manager (Istanbul) - English speaking

Golden Goose

<div>
 <p>
  <em>
   Golden Goose is a journey of love and authenticity, leading you to embrace your true self, where tradition and innovation merge into timeless, one-of-a-kind creations.
  </em>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Description
  </strong>
 </p>
 <p>
  We are looking for a passionate talent to build our customer experience.
 </p>
 <p>
  The candidate will join the store team located in Istanbul.
 </p>
 <p>
  The position will report directly to the Store Manager.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   MISSION
  </strong>
 </p>
 <p>
  The Assistant Manager supports the Store Manager in organizing, planning, and implementing the strategies to achieve sales goals and overall store success. Providing an elevated level of customer service by assisting customers, addressing their questions, and resolving any issues, the Assistant Manager supports the Store Manager in monitoring staff performance, providing training and guidance when needed.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Essential Duties And Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Collaborate closely with the Store Manager to achieve sales objectives by implementing sales strategies, monitoring main sales KPI&rsquo;s and driving Omni channel sales in a fast-paced environment by utilizing all available tools and technology;
  </li>
  <li>
   Support the Store Manager in guiding the team to achieve commercial targets, granting customer satisfaction and the respect of qualitative standards;
  </li>
  <li>
   Actively participate in the sales process, ensuring elevated standards of customer satisfaction by providing detailed product information, suggesting complementary items, implementing up-selling, cross-selling strategies and supporting the staff in acting accordingly;
  </li>
  <li>
   Enhance customer satisfaction and ensure strong customer relationships are built by listening customer feedback, building personalized customer experiences, driving database development and ensuring that clients are properly registered on the Golden App for effective customer segmentation and profiling;
  </li>
  <li>
   Ensure that the team proactively manage clienteling activities in coordination with CRM department;
  </li>
  <li>
   Acting as a brand ambassador, conveys the brand&rsquo;s vision and heritage to colleagues and clients, representing its values and shares with the team helpful insight about iconic products/elements;
  </li>
  <li>
   Actively contribute to the overall store presentation, maintaining appropriate visual display and store standards, ensuring that products are displayed accordingly with the brand's image and standards to boost sales;
  </li>
  <li>
   Support the Store Manager and inspire the team by ensuring the in-store follow-up after trainings delivered on the brand, products, operations, and soft skills;
  </li>
  <li>
   Assure staff is groomed, welcoming, professional, and always well prepared on product and brand identity;
  </li>
  <li>
   Support the Store Manager in overseeing staffing for open positions, ensuring that all recruits meet the company standards in terms of skills, experience, and potential;
  </li>
  <li>
   Supervise and coordinate all store activities to ensure the smooth execution of operational tasks and the achievement of predetermined objectives, with a particular focus on SOP (Standard Operation Procedure);
  </li>
  <li>
   Make sure corporate rules and regulations, concerning business, governance, Compliance (GDPR) and Health &amp; Safety are put in place;
  </li>
  <li>
   Ensure the stock and the backroom are effectively managed, and operational duties are met (Goods receiving, transferring, stock take, stock arrangement, reporting etc.);
  </li>
  <li>
   Adopt IT and digital commercial tools and systems (Golden App, Sales Force, Xstore, Stealth) and make sure the staff is well trained and aware.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Requirements
  </strong>
 </p>
 <ul>
  <li>
   Fluency in English. Additional language knowledge will be considered as a plus, reflecting our commitment to a diverse and inclusive workforce.
  </li>
  <li>
   Sales background: previous experience preferably in retail sector in similar role
  </li>
  <li>
   Strong communication skills, with the ability to listen actively and engage thoughtfully
  </li>
  <li>
   A problem solver who can identify issues, evaluate solutions, and make informed decisions
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   A team player who values collaboration and can work towards common goals
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   Effective time management, prioritizing tasks efficiently
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  Location: Istanbul
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  <em>
   We are an equal opportunity employer and passionately believe that our strength lies in people youniqueness We encourage applications from individuals of all backgrounds, experiences and perspectives. Because people are at the heart of everything we do.
  </em>
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</div>


Assistant Store Manager - Istanbul

Dell Technologies

<div>
 Dell Technologies portfolio of emerging technologies is enough to get your pulse racing. But our customers are our heartbeat and deserve human interaction that is special and unique to their technological needs. Our Inside Sales Account Manager team is the driving force behind our high-level customer interaction. Our team is responsible for selling ground-breaking products by building relationships with customers using both the telephone and email as communication methods. Our Inside Sales Account Manager team ensures every customer interaction is exceptional and tailored to meet the customer
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 Join us to do the best work of your career and make a profound social impact as a Inside Sales Account Manager on our Inside Sales Team in
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  Istanbul.
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  What You&rsquo;ll Achieve
  <br/>
  <br/>
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 As a Inside Sales Account Manager, you will be responsible for selling Dell&rsquo;s products and services while focusing on developing new accounts and expanding existing accounts. You will support the field sales leader while working effectively in a team environment towards goals.
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  You will:
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   Assist customers and partners in developing business solutions using Dell&rsquo;s products and services.
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   Manage several mid- large accounts.
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   Continuously improve approaches and methods of selling company products and services.
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   Build customer/partner relationships.
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   Develop relationships with key vendors to better position industry technology within the company solution
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  Take the first step towards your dream career
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 Every Dell Technologies team member brings something unique to the table. Here&rsquo;s what we are looking for with this role:
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  Essential Requirements
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   Around 5 years of experience in a relationship selling role
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   Solid understanding of the full range of products and services and the ability to identify how these products and services align to customer needs
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   Good communication skills in both Turkish and English
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   Capacity to leverage cross-functional resources to achieve customer results
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   Ability to teach, coach, and motivate others to improve performance, including providing feedback and identifying development opportunities
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  </li>
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  Who We Are
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 We believe that each of us has the power to make an impact. That&rsquo;s why we put our team members at the center of everything we do. If you&rsquo;re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we&rsquo;re looking for you.
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 Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.
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 Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.
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  Job ID:
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 R277630Job Function: Inside Sales
</div>


Inside Sales Account Manager - Turkey

Roka Group

<p><b>Account Manager (Conversion / Retention) &ndash; International Finance</b></p><p><b>Location:</b> Maslak, Istanbul<br/><b>Job Type:</b> Full-time<br/><b>Salary:</b> 950&ndash;1100 USD + Bonus (Approx. 45,000&ndash;50,000 TL/month)</p><p><b>About the Company</b></p><p>Roka Recruit is an Istanbul-based HR firm providing recruitment services to companies in the international finance sector. We are seeking an English-speaking <b>Account Manager</b> to support overseas clients with account opening processes and investment consultancy.</p><p><b>Job Responsibilities</b></p><ul><li>Assist international clients with account opening procedures (Conversion)</li><li>Provide investment consultancy and manage existing clients&rsquo; financial accounts (Retention)</li><li>Maintain high customer satisfaction levels</li><li>Build strong, professional, and solution-oriented customer relationships</li></ul><p><b>Qualifications</b></p><ul><li>Strong English communication skills</li><li>Customer-oriented mindset with effective problem-solving abilities</li><li>Excellent interpersonal and teamwork skills</li><li>Analytical thinking and ability to understand financial processes</li></ul><p><b>What We Offer</b></p><ul><li>Young and dynamic work environment</li><li>Career growth opportunities in an international company</li><li>Online financial training programs</li><li>Language development opportunities</li><li>Comprehensive job training</li></ul><p><b>Work Schedule</b></p><ul><li>Monday to Friday</li><li>09:00 &ndash; 18:00</li><li>Office-based (Maslak)or(Edirnekap&#305;)</li></ul><p>&#304;&#351; T&uuml;r&uuml;: Tam zamanl&#305;</p><p>Maa&#351;: 45.000,00TRY - 50.000,00TRY ayl&#305;k</p>

Account Manager (English-Speaking)

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