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customer operations executive

SIEGWERK

<div><div>Why Siegwerk?</div><div></div><div> 
Siegwerk is one of the world&rsquo;s leading suppliers of Printing Inks and sustainable packaging solutions. Right now, we are looking for a &quot;Customer Operations Executive&quot; to join us in Istanbul Tuzla plant.</div><div></div><div> 
This is an outstanding opportunity to make your mark with a genuine global leader in its field. We can offer you significant flexibility and support in a company focused on making a positive impact on the world. Siegwerk is poised to disrupt the global packaging industry; changing the way packaging is produced and consumed for the benefit of us all. At Siegwerk, you will have everything you need to help make that change.</div><div></div><div> 
Join us, let&rsquo;s Do it. With Heart. Join us, let&rsquo;s Do it. With Heart.</div><div></div><div> 
Our Benefits &ndash; What We Offer You?</div><ul><li>
Employer-Paid Private Pension Plan (BES) &ndash; Full employer contribution to support your long-term financial well-being.</li><li>
Additional Leave Days &ndash; Including birthday leave, moving day leave, and administrative leave to support work&ndash;life balance.</li><li>
Employee Well Being &amp; Support Programs &ndash; Offering psychological support for employees and their families, along with well‑being seminars to enhance overall mental and emotional health.</li><li>
Global Learning Platform &ndash; Siegwerk Learning Hub &ndash; Unlimited access to more than 20,000 online learning modules worldwide, plus Speexx language training.</li><li>
Social Benefits &ndash; Marriage allowance, child allowance, and an annual Ramadan market gift card.</li><li>
Corporate Benefits Platform &ndash; Exclusive discounts and special offers from partner brands.</li><li>
Multisport Card &ndash; Access to a wide network of gyms, studios, and wellness facilities at a discounted rate.</li></ul><div></div><div> 
Your Tasks &ndash; What You can expect as Customer Operations Executive?</div><ul><li>
Intercompany Order Management &ndash; Manage and coordinate intercompany orders across global sites to ensure smooth operations.
</li><li>After-Sales Operations for Global Sales &ndash; Handle all aspects of after-sales processes for international sales, meeting service level targets.
</li><li>Cross-Department Communication and Coordination &ndash; Facilitate effective communication between SW Turkey departments and global business units.
</li><li>End-to-End Process Oversight (Order Tracking to Delivery) &ndash; Monitor and manage the entire workflow from order tracking to delivery and invoicing.
</li><li>Supply Chain Collaboration (Production, Logistics, Planning) &ndash; Establish proactive communication with supply chain teams to ensure timely execution.
</li><li>Issue Resolution and Invoicing Management &ndash; Address disruptions in the process and manage invoicing activities efficiently.
</li><li>Continuous Process Improvement with International Teams &ndash; Work with overseas colleagues to identify and implement process enhancements.</li></ul><div></div><div> 
Your Profile &ndash; What do You bring as Customer Operations Executive?</div><ul><li>
Bachelor's degree in business administration, supply chain management, or a related field
</li><li>Minimum of 2-3 years of experience in after-sales operations, preferably in a production or manufacturing environment
</li><li>Knowledge of intercompany sales processes, including order processing, inventory management, and shipment tracking
</li><li>Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams
</li><li>Excellent problem-solving skills and attention to detail to ensure accurate and efficient order fulfillment
</li><li>Experience with SAP
</li><li>Ability to work independently and prioritize multiple tasks in a fast-paced environment</li></ul><div></div> 
Are you interested?
To apply for this position please use Talent@SW.</div>

Customer Operations Executive

Foundever

<div>
 
 
 Operations Director
 
 
 
 
 
 
 📍
 
 Location:
 
 Mecidiyek&ouml;y, Istanbul (On‑site)
 
 
 
 
 
 
 About Foundever&trade;
 
 
 
 Foundever&trade; is a global leader in customer experience (CX). With 170,000 employees around the world, we deliver world-class customer experiences for more than 750 globally renowned brands and digital companies. We are committed to this with innovative CX solutions, modern technologies and comprehensive expertise. We support our customers' business needs and help them secure a strong market position.
 
 
 At
 
 Foundever
 
 , we are a global strategic partner delivering customer‑centric digital services for leading international brands. We are seeking an experienced
 
 Operations Director
 
 to lead and optimize our operations
 
 on‑site at our Mecidiyek&ouml;y office
 
 .
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Lead, manage, and scale multi‑site operational teams to achieve business objectives
 </li>
 <li>
 Own operational performance including productivity, quality, client satisfaction, and financial results
 </li>
 <li>
 Drive continuous improvement initiatives aligned with Foundever standards
 </li>
 <li>
 Partner closely with clients and internal stakeholders to ensure service excellence
 </li>
 <li>
 Develop and monitor KPIs, dashboards, and operational action plans
 </li>
 <li>
 Ensure compliance with company policies, contractual requirements, and local regulations
 </li>
 <li>
 Coach, develop, and inspire senior operations leaders and managers
 </li>
 </ul>
 
 
 
 
 
 Required Qualifications
 
 
 <ul>
 <li>
 Proven experience in a senior operations leadership role, preferably in BPO, contact center, or service environments
 </li>
 <li>
 Strong leadership, stakeholder management, and decision‑making skills
 </li>
 <li>
 Advanced level of
 
 English
 
 (written and spoken)
 </li>
 <li>
 Solid understanding of operational KPIs, financial management, and performance optimization
 </li>
 <li>
 Ability to work on‑site in Mecidiyek&ouml;y
 </li>
 <li>
 Strategic mindset with hands‑on execution capability
 </li>
 </ul>
 
 
 
 
 
 What We Offer
 
 
 <ul>
 <li>
 Competitive executive compensation package
 </li>
 <li>
 Opportunity to lead high‑impact, international operations
 </li>
 <li>
 Career growth within a global organization
 </li>
 <li>
 Access to leadership development and continuous learning programs
 </li>
 <li>
 Inclusive, performance‑driven, and collaborative work culture
 </li>
 </ul>
 
 
 
 
 At
 
 Foundever
 
 , we believe operational excellence starts with empowered leaders. Join us to shape the future of customer experience at scale.
 
</div>

Operasyon Direktörü

Dream Games

<div>
 
 We are looking for an Executive Assistant to support our senior executive in organizing and coordinating his program.
 
 
 
 
 
 At Dream Games, all team members have a genuine chance to contribute to the final product and have an impact on the company. If you want to be a team member of a fast-growing company, you might be the person we are looking for!
 
 
 
 
 
 
 Responsibilities
 
 
 
 
 
 <ul>
 <li>
 Understanding and awareness of the senior executive's needs and priorities to ensure daily operations run smoothly
 </li>
 <li>
 Organizing and scheduling appointments, maintaining an events calendar
 </li>
 <li>
 Arranging travel and accommodations
 </li>
 <li>
 Performing additional duties as assigned by the senior executive
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 
 
 
 <ul>
 <li>
 3+ years of work experience, ideally with a technology company
 </li>
 <li>
 Excellent command of English
 </li>
 <li>
 Advanced in Microsoft Office
 </li>
 <li>
 Excellent communication and organizational skills
 </li>
 <li>
 Excellent problem-solving skills
 </li>
 <li>
 Appreciation and understanding of teamwork
 </li>
 </ul>
</div>

Executive Assistant

DEVA Holding A.Ş.

<div>
 
 DEVA has been operating since 1958 and is one of the pioneering pharmaceutical companies in Turkey. DEVA, having R&amp;D in focus, manufactures with international quality standards and currently exports products to other countries worldwide.
 
 
 
 
 
 DEVA is seeking for an
 
 "Executive Assistant"
 
 ;
 
 
 
 
 <ul>
 <li>
 Graduation from university or associate degree,
 </li>
 <li>
 Minimum 3 years of Executive Assistant job experience, Personal Assistant experience is a plus,
 </li>
 <li>
 Advanced command of both spoken and written English, German is a plus,
 </li>
 <li>
 Advanced in using MS Office applications,
 </li>
 <li>
 Excellent interpersonal and communication skills,
 </li>
 <li>
 Excellent coordination, problem solving, dealing and analytical thinking capabilities,
 </li>
 <li>
 Having excellent time management and organizational skills,
 </li>
 <li>
 Detail oriented, self-directed and multitasking,
 </li>
 </ul>
 
 
 
 
 
 
 
 JOB DESCRIPTION
 
 
 
 
 <ul>
 <li>
 Assisting the executive role in reporting, presentations, organisations and daily businesses
 </li>
 <li>
 Handling internal and external communication, organising the agenda
 </li>
 <li>
 Managing all travel and accommodation bookings
 </li>
 <li>
 Coordinating the communication among divisions
 </li>
 <li>
 Scheduling appointments and coordinating arrangements for meetings
 </li>
 <li>
 Greeting, receiving and guiding visitors
 </li>
 </ul>
 
 
 
 
 
 Bir &ccedil;al&inodot;&scedil;an aday&inodot; olarak, sizinle aram&inodot;zdaki t&uuml;m ileti&scedil;imde bilgilerinizi 6698 say&inodot;l&inodot; Ki&scedil;isel Verilerin Korunmas&inodot; Kanunu&rsquo;na, yasal mevzuata ve Ki&scedil;isel Verileri Koruma Kurumu kararlar&inodot;na uygun olarak i&scedil;liyoruz. Detayl&inodot; bilgiye ve ayd&inodot;nlatma metnimize link &uuml;zerinden ula&scedil;abilirsiniz. https://www.deva.com.tr/tr/kvkk
 
 
</div>

Eurofragance SLU

<div>
 
 
 Ever dreamed of working where fragrances tell stories?
 
 
 
 
 At Eurofragance, we don&rsquo;t just create fragrances &mdash; we create experiences. With passion, excellence and bold entrepreneurial spirit, we&rsquo;re growing fast and want you to grow with us.
 
 
 Join a global team headquartered in Barcelona, with offices in Dubai, Singapore, Mexico, Turkey, India&hellip; and more!
 
 
 Here, your work truly matters &mdash; and so do you.
 
 
 
 🎯 What's your mission?
 
 
 
 Your mission is to support the coordination of administrative and operational activities, with a focus on occupational health &amp; safety processes, international communication, medical coordination, and day-to-day office management. You will ensure that information, documentation, and routine operations are properly managed, contributing to an organized and efficient work environment.
 
 
 
 🛠️Here&rsquo;s what you&rsquo;ll be rocking every day
 
 
 
 
 Administrative &amp; Office Management
 
 
 
 <ul>
 <li>
 Maintain regular communication with internal stakeholders to ensure smooth office operations
 </li>
 <li>
 Organize birthday celebrations and internal events
 </li>
 <li>
 Coordinate meal and catering arrangements
 </li>
 <li>
 Manage office purchases and supermarket orders (e.g. Migros)
 </li>
 <li>
 Track and share the weekly home office / remote working list every Monday
 </li>
 <li>
 Handle DHL and courier shipments
 </li>
 <li>
 Manage stationery and office supply purchases
 </li>
 <li>
 Coordinate laboratory-related procurement
 
 
 </li>
 </ul>
 
 Occupational Health &amp; Safety (ISG)
 
 
 
 <ul>
 <li>
 Coordinate and organize training sessions and related schedules
 </li>
 <li>
 Manage communication flow between the company and the OHS (ISG) service provider
 </li>
 <li>
 Prepare, complete, and follow up on OHS-related documents and paperwork
 </li>
 <li>
 Ensure timely handling of compliance-related processes
 
 
 </li>
 </ul>
 
 International Coordination (HSE)
 
 
 
 <ul>
 <li>
 Act as a communication bridge between overseas stakeholders and the company
 </li>
 <li>
 Participate in and coordinate regular meetings with international teams
 </li>
 <li>
 Prepare and complete required documentation and reporting
 </li>
 <li>
 Support cross-border operational communication
 
 
 </li>
 </ul>
 
 Medical &amp; Vendor Coordination
 
 
 
 <ul>
 <li>
 Manage communication with doctors, laboratories, and medical service providers for TR office
 </li>
 <li>
 Obtain pricing for tests, medical analyses, and related services
 </li>
 <li>
 Request and compare quotations from suppliers and service providers
 </li>
 <li>
 Share offers with management and coordinate approval processes
 </li>
 <li>
 Support the execution of related operational arrangements
 
 
 </li>
 </ul>
 
 ✅ What you need to shine in this role
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, International Trade or a related field
 </li>
 <li>
 2 years of experience in a similar role
 </li>
 <li>
 Previous experience in administration, office coordination, operations, or executive support
 </li>
 <li>
 Strong organizational and multitasking skills
 </li>
 <li>
 Proficiency in English and Turkish
 </li>
 <li>
 Good command of MS Office
 
 
 </li>
 </ul>
 
 ✨ What do we offer you at Eurofragance?
 
 
 
 Much more than just a job! Take a look at everything we&rsquo;ve prepared for you:
 
 
 <ul>
 <li>
 Stability and growth in a solid company in full expansion.
 </li>
 <li>
 International environment with a multicultural team and language practice.
 </li>
 <li>
 Flexible start time.
 </li>
 <li>
 Medical insurance for your peace of mind.
 </li>
 <li>
 Food allowance to support your daily meals.
 </li>
 <li>
 Transport allowance to help cover commuting costs.
 
 
 </li>
 </ul>
 
 🌍 Why Eurofragance?
 
 
 
 We believe in diversity and in creating a space where everyone feels welcome &mdash; regardless of gender, age, background, orientation, or ability.
 
 
 We&rsquo;re also deeply committed to sustainability: reducing our carbon footprint, enhancing energy efficiency and cultivating environmental respect.
 
 
 By joining us, you become part of a company that actively works to make a positive impact on the planet &mdash; and on people.
 
 
 
 Ready to join us on this sensorial adventure? 🌍
 
 
 
 
 
 Send CV in English only
 
 
</div>

Administrative & Operations Coordinator (HSE)

A.P. Moller - Maersk

<div>
 Maersk is a global leader in integrated logistics and has been industry pioneer for over a century. Through innovation and transformation, we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.
 
 
 At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organization reflect and understand the customers we exist to serve. With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics.
 
 
 Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk.
 
 
 We are currently looking for &ldquo;
 
 Executive Assistant
 
 &rdquo; to provide seamless support to our
 
 Area Managing Director, East Mediterranean
 
 (Area MD, EME). Based at our
 
 Istanbul, T&uuml;rkiye
 
 Headquarter, you will be accountable for a wide range of administrative tasks including general office administration &amp; secretarial support roles, calendar management, travel arrangements. Expense reporting, preparing material and presentations for senior audience and executive stakeholders, assisting events such as townhalls and company events/social activities are also part of the duties.
 
 
 
 Key responsibilities:
 
 
 
 <ul>
 <li>
 Provide proactive secretarial/administrative support on a day-to-day basis
 </li>
 <li>
 Handle calendar management; own and proactively keep the calendar updated incl. meeting schedules, materials, presentations and ensure meeting follow-up (deadlines are met, and events are planned well in advance, agendas ready, and actions logged)
 </li>
 <li>
 Organization and/or event management of town halls, offsite meetings, conferences, meetings, workshops and social gatherings. Act as the focal point for all levels of participants and exhibit constant care
 </li>
 <li>
 Play key role in high-level visitor trips, ensure a strong presence and active participation
 </li>
 <li>
 Take care of the travel management (including visa and bookings)
 </li>
 <li>
 Support approval process for invoices and other administrative processes (ie: absence, payments etc.)
 </li>
 <li>
 Act as bridge between leader, team and stakeholders within matrix environment
 </li>
 <li>
 Support and ensure on and offboarding, engagement of Leadership team
 </li>
 <li>
 Collaborate with other Leader Assistants; manage coordination at Area/Region level on behalf of Area MD when required
 </li>
 <li>
 Build internal network within EA community to stay up to date on internal policies and procedures
 </li>
 <li>
 Take part and show leadership at different assignments and projects, prepare communication, share materials and coordinate different activities
 </li>
 <li>
 Resolve day-to-day practical queries including IT Service Desk and HR coordination
 </li>
 <li>
 Make sure office supplies are available
 </li>
 <li>
 Ensure a trustworthy relationship with the Area MD, Leadership Team, and other stakeholders in the organization
 </li>
 <li>
 Preserve a keen awareness of business operations, objectives and align tasks accordingly
 </li>
 <li>
 Maintain strict confidentiality and protect sensitive information
 </li>
 <li>
 Manage relationship with all levels of the organization diligently
 </li>
 <li>
 Adhere to and strictly follow compliance policies. Be a role model and representator of Maersk behaviors and values
 
 
 </li>
 </ul>
 
 We are looking for:
 
 
 
 <ul>
 <li>
 University degree with appr. 8 years of experience in assisting leaders in a multinational and matrix organization
 </li>
 <li>
 Highly organized, detail-oriented and service-minded professional capable of managing shifting priorities and multiple demands in a fast-paced environment
 </li>
 <li>
 Ability to handle stressful situations, finding solutions to different challenges
 </li>
 <li>
 Deep understanding and familiarity with compliance policies (ie: gift policies, ethical conduct and other regulations)
 </li>
 <li>
 High spirited, persistent and takes pride that all tasks are delivered and at high quality
 </li>
 <li>
 Exceptional communication, presentation, and relationship-building abilities, with a focus on confidentiality
 </li>
 <li>
 Interest in company&rsquo;s industry and business operations, capability to prioritize tasks appropriately
 </li>
 <li>
 Tech savvy with both MS Office (Excel, PowerPoint and Outlook) and conference room equipment
 </li>
 <li>
 Advanced verbal and written communication skills in English and Turkish
 
 
 </li>
 </ul>
 
 We offer
 
 
 
 This is an exciting career opportunity in an international, challenging business setting known for diversity and high paced environment. You will get to focus on creating valuable relations with current and new customers and work with highly professional teams in an environment where you will be valued, recognized and well rewarded. You will work with amazing and diverse colleagues with a deep sense of commitment to live Our Values and together, go all the way for our customers, society and for each other.
 
 
 The personal data provided to our company within the scope of job applications will be processed by Maersk Denizcilik Anonim &Scedil;irketi (&ldquo;Maersk Denizcilik&rdquo;) for the purpose of conducting the application process for candidates. As part of the A.P. Moller-Maersk A/S (APMM) group, we use a global web-based application with servers located abroad to collect and evaluate job applications by our international recruitment teams. To ensure the protection of your personal data in the context of cross-border transfers, we implement the Standard Contractual Clauses issued by the Turkish Personal Data Protection Board and submit the required filings to the Authority. For detailed information regarding our data processing activities, as well as your rights and the relevant privacy notice, you may refer to our Global Data Privacy Statement for Recruiting at https://www.maersk.com/careers/recruitment-process/privacy-statement. Under Article 11 of the Law, you can submit your requests regarding your rights to us via kvkk@maersk.com. For the protection of your personal data, we kindly request that you do not include any special categories of personal data or any personal data unrelated to the evaluation of your job application.
 
 
 Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
 
 
 We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.
 
 
</div>

Yıldız Holding

<div>
 
 The story of Y&inodot;ld&inodot;z Holding, which started with biscuit production in Istanbul in 1944, continues today with our food-snack products that we have reached 4 billion people in 5 continents with more than 300 brands and with our retail companies all over Turkey. With our 80 thousand employees, the majority of whom are located in Turkey, we aim to reach the better without stopping, and we produce a wide range of products from biscuits to chocolate, from frozen food to packaging in a total of 45 factories, 20 of which are abroad. We always raise the bar in economic contribution, employment, exports, social solidarity and sustainability. We give priority to social contribution with the principle of "Make Happy Be Happy" and we have been producing happiness for more than 80 years with our products, services and sustainable social responsibility understanding.
 
 
 
 
 
 If you want to be part of a brighter star with us, apply for the
 
 Executive &amp; Project Assistant
 
 position and join us.
 
 
 
 
 
 
 
 
 
 What Awaits You, What Will Be Your Responsibilities?
 
 
 
 
 
 
 
 
 <ul>
 <li>
 Manage calendar, meeting flow, and stakeholder communications across internal and external parties
 </li>
 <li>
 Proactively track, follow up, and report on key projects and cross-functional initiatives
 </li>
 <li>
 Develop high-impact presentations and executive-level materials, transforming complex information into clear and compelling narratives
 </li>
 <li>
 Oversee document flow, approvals, and administrative processes with a high level of accuracy and confidentiality
 </li>
 <li>
 Organize end-to-end travel, meetings, and events with strong attention to detail
 </li>
 <li>
 Anticipate needs, identify risks, and provide solutions to support the COO&rsquo;s decision-making process
 </li>
 <li>
 Technologically adept, with a strong ability to utilize digital tools to optimize processes and outputs
 </li>
 <li>
 Leverage generative AI and digital tools to improve productivity, automate workflows, and enhance content quality
 </li>
 <li>
 Conduct market and industry research, providing concise briefings on relevant trends, competitors, and innovations
 </li>
 <li>
 Support internal communication by preparing strategic messages, briefings, and summaries if needed.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 What Are the Qualifications We Expect?
 
 
 
 
 
 <ul>
 <li>
 A minimum of 8 years of experience in a similar role, preferably providing business support to senior-level executives
 </li>
 <li>
 Advanced knowledge in MS Office Applications.
 </li>
 <li>
 Working knowledge of generative AI tools (e.g., ChatGPT, Gemini) and their use in supporting content creation, research, summarization, and day-to-day productivity
 </li>
 <li>
 Advanced verbal and written English
 </li>
 <li>
 Successful in human relations, effective communication, listening and representation skills.
 </li>
 <li>
 Positive communication, able to take initiative when necessary.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Which Skills Will Highlight You?
 
 
 
 
 
 <ul>
 <li>
 Solution oriented.
 </li>
 <li>
 Strong business follow-up skills and successful in time management.
 </li>
 <li>
 High ability of planning and organization.
 </li>
 <li>
 The ability of analytical thinking.
 </li>
 <li>
 Pro-active approach.
 </li>
 <li>
 Powerful interaction skills.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 
 &ldquo;&Ccedil;al&inodot;&scedil;an Aday&inodot; Ayd&inodot;nlatma Metni i&ccedil;in ;
 
 https://www.yildizholding.com.tr/tr/kisisel-verilerin-korunmasi
 
 sayfam&inodot;z&inodot; ziyaret edebilirsiniz.&rdquo;
 
 
 
</div>

Executive & Project Assistant

Explore 70+ Customer operations executive in Turkey this June. Find roles across top companies and apply now to boost your career.

70 customer operations executive jobs In Turkey

Customer Operations Executive

Operasyon Direktörü

Executive Assistant

Executive Assistant

Administrative & Operations Coordinator (HSE)

Executive Assistant

Executive & Project Assistant