sales consultant

customer service representative Jobs in Dubai

customer service representative

customer care executive

customer success manager

customer experience manager Jobs in Dubai

customer experience manager

customer relations advisor

Infomarp

## Role summary Client Emirates Pride is hiring a Customer Relations Executive (UAE National) for its facility in Nad Al Hamar, Dubai. The role is entry-level and focused on front-line customer interaction, basic complaint handling, and maintaining customer records to support an excellent customer experience.## Position details- Title: Customer Relations Executive &ndash; UAE National (UAEN)- Location: Nad Al Hamar, Dubai &ndash; on-site only- Working hours: Mon&ndash;Thu full day, Fri 3 hours- Salary: 6,000 &ndash; 8,000 AED per month (all-inclusive) + standard UAE benefits (visa, medical insurance, 30 days annual leave)- Reporting to: Customer Relations Manager- Type: Full-time, new headcount## Must-have screening criteria - UAE National with valid family book (no exceptions).- Female candidates preferred as per client brief.- Based in Dubai or willing to commute daily to Nad Al Hamar.- Education: Minimum high school; degree holder preferred (fresh or 0&ndash;1 year experience acceptable).- Languages: Very good Arabic and English (spoken and written).- Availability: Immediate joiner strongly preferred.- Good academic record / GPA.## Key responsibilities (high level) - Welcome and assist walk-in customers, handle calls and messages, and provide accurate information on products and services.- Log customer inquiries, requests, and basic complaints, and escalate complex issues to the Customer Relations Manager.- Maintain accurate customer data and interaction records in the system/CRM.- Coordinate with internal teams to ensure timely service delivery and proper follow-up with customers.## Competencies to assess - Strong communication and interpersonal skills; confident, presentable, and customer-focused.- Organized, detail-oriented, and comfortable with basic MS Office / systems.- Positive attitude, willingness to learn, and ability to work in a fast-paced retail/service environment.Job Types: Full-time, PermanentApplication Question(s):<ul><li>We are hiring for UAE Nationality, Are you Emirati?</li><li>In how many days you can join?</li></ul>Location:<ul><li>Dubai (Preferred)</li></ul>

Customer Relationship Executive (UAE Nationals only)

Analytix Business Consultants

Job Description: We are seeking a motivated Customer Relations Executive to join our team in a business setup company. The ideal candidate will be the first point of contact for clients looking to establish or grow their businesses. You will assist clients with inquiries, provide information about our services, and ensure a smooth and professional experience throughout their business setup journey.Key Responsibilities:<ul><li>Serve as the main point of contact for clients seeking business setup services.</li><li>Respond to client inquiries via calls, emails, and in-person meetings.</li><li>Provide accurate information about company services, packages, and procedures.</li><li>Coordinate with internal teams to ensure smooth processing of client requirements.</li><li>Maintain client records and update CRM systems regularly.</li><li>Follow up with clients to ensure satisfaction and address any concerns.</li><li>Collect feedback to help improve service quality and customer experience.</li></ul>Qualifications &amp; Requirements:<ul><li>Education: Bachelor&rsquo;s degree in any field.</li><li>Languages: Fluent in English; Hindi preferable.</li><li>Experience: Previous experience in customer relations or client-facing roles is preferred.</li><li>Gender Preference: Female candidates only.</li><li>Excellent communication and interpersonal skills.</li><li>Strong customer service orientation with problem-solving abilities.</li><li>Ability to multitask and manage time efficiently.</li></ul>Additional Information:<ul><li>Work in a professional business setup services environment.</li><li>Opportunity to learn about company formation, licensing, and compliance processes.</li><li>Competitive salary and growth opportunities.</li></ul>Job Type: Full-timePay: AED2,500.00 - AED3,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li> customer service : 2 years (Preferred)</li></ul>

Customer Relations Executive

Concentrix

<div><div><div>Operations
</div><div><div><div>Location</div>
<div>Dubai, United Arab Emirates
</div></div><div><div>Language</div>
<div>English
</div></div></div><div></div><div><div>
</div><h2 class="jobSectionHeader">Summary</h2>
As a Customer Service Advisor, you will provide customer service support and resolution of routine problems regarding our client's product or services and will interface with their customers via phone, email, chat or social media depending upon the client requirements.<h2 class="jobSectionHeader">
Description</h2><h2 class="jobSectionHeader">
Essential Functions/Core Responsibilities</h2><ul><li>Receive in-bound calls from customers, prospects and non-customers while maintaining established standards for number of calls, pick-up time, duration of call and quality of call.</li><li>Provide high quality customer service by answering customer enquiries efficiently and politely with correct and complete information and redirect them where appropriate</li><li>Identify and maximize selling and cross-selling opportunities.</li><li>Identify customer problems and offer appropriate solutions.</li><li>Continuous learning to keep up-to-date with changes and developments to products, services, and procedures.</li><li>Participate in Outbound calling programs and other projects and activities when required.</li><li>Handling projects and tasks whenever required and asked by the management.</li><li>Perform customer transactions accurately and in an efficient manner.</li></ul>
Required Education, Skills and Qualifications<ul><li>Min. 1 year call center / customer service experience preferably within real estate sector.</li><li>A bilingual fluent English (B2 Level+) speaker.</li><li>Good communication and interpersonal skills.</li><li>Competent use of PC, must be good at MS Excel formulas.</li><li>Graduate preferred in any stream and above. A combination of education and experience may be substituted and/or considered in lieu of the bachelor&rsquo;s degree.</li><li>Cheerful personality, always with a smile.</li><li>Empathetic, patient and courteous in approach.</li><li>Pleasant telephone etiquette and someone who loves to speak over the phone.</li><li>Presentable with a positive, proactive and professional approach.</li><li>Tolerance for repetitive work in a fast-paced, high production work environment.</li><li>Results driven, enthusiastic, attention to detail and dependable - someone who is eagerly looking to learn the tricks of the trade for their future.</li><li>Open to work in rotational shifts, as per department requirements and be ready to be molded for a suitable role internally, as time progresses.</li></ul> 
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.</div></div></div>

Customer Service Advisor - Real Estate

Sunberry Fresh 

Job Title: Client Relationship ManagerLocation: Dubai, UAECompany: Sunberry GroupSunberry Group is seeking an experienced Client Relationship Manager to lead drive client retention across our HORECA customer base. This role plays a key part in strengthening long-term client relationships, ensuring service excellence, and supporting sustainable business growth.Key Responsibilities:<ul><li>Manage key customer accounts and drive volume growth through upselling and cross-selling</li><li>Utilize ERP/CRM systems to track customer performance and engagement</li><li>Own and execute client retention strategies across the HORECA portfolio</li><li>Build and maintain strong relationships with restaurant and hospitality clients</li><li>Conduct regular client visits to understand needs, resolve issues, and enhance satisfaction</li><li>Serve as the escalation point for key client and service-related concerns</li><li>Collaborate with Sales and Operations to improve overall client experience</li><li>Analyze churn risks, client feedback, and service gaps, and implement corrective actions</li></ul>Requirements:<ul><li>Minimum 5 years of relevant experience in the UAE</li><li>Mandatory experience in Hospitality or Restaurant industry</li><li>Proven experience in client retention, account management, or customer success</li><li>Strong experience leading and managing customer care teams</li><li>UAE Driving License with own car (mandatory)</li><li>Excellent communication, leadership, and problem-solving skills</li><li>Ability to work in a fast-paced, high-volume environment</li></ul>What We Offer:<ul><li>Competitive salary based on experience</li><li>Opportunity to lead a key function in a growing HORECA-focused company</li><li>Professional, supportive, and performance-driven work environment</li></ul>Job Type: Full-timePay: AED4,000.00 - AED5,000.00 per monthApplication Question(s):<ul><li>How many years of experience do you have in a similar Client Relationship / Customer Retention role in the UAE? Please describe. </li><li>Do you hold a valid UAE driving license and have your own car?</li><li>What is your expected salary (AED), and notice period?</li></ul>Work Location: In person

Customer Relationship Manager

Ali & Sons Holding LLC

About the Role We are looking for a Service Advisor to act as the primary contact between customers and the workshop team. The role ensures professional customer service, smooth repair processes, and achievement of workshop targets in labor and parts sales. Key Responsibilities <ul><li>Welcome customers, prepare job cards, and record customer concerns, damages, and approvals.</li><li>Coordinate with the Foreman on required work and ensure accurate documentation in the DMS.</li><li>Keep customers updated through regular follow-ups and provide service advice on vehicle needs.</li><li>Review service history to validate current repair requests and warranty eligibility.</li><li>Obtain repair approvals and maintain proper evidence.</li><li>Resolve customer concerns in coordination with the Customer Relations team.</li><li>Monitor and update WIP reports regularly.</li><li>Ensure compliance with health and safety procedures and maintain a professional image.</li><li>Perform additional duties as assigned by the Service Manager.</li><li>KPIs: Achieve labor and parts sales targets.</li><li>Customer Satisfaction Index (CSI) scores.</li><li>Completion of required online training.</li><li>Management of WIP and reduction of unjustified job cards.</li></ul> Qualifications <ul><li>2-5 years' experience as a Service Advisor in the automotive industry (UAE experience preferred).</li><li>Strong knowledge of vehicle servicing and warranty procedures.</li><li>Excellent communication and customer service skills.</li><li>Fluency in English (Arabic is an advantage).</li><li>Proficiency in MS Office and dealership management systems (DMS).</li></ul> Seniority level <ul><li>Entry level</li></ul> Employment type <ul><li>Full-time</li></ul> Job function <ul><li>Other</li></ul>Referrals increase your chances of interviewing at Ali & Sons Holding LLC.

Service Advisor

WADI ALSAHAB FOR MANAGEMENT CONSULTANCIES CO.

Get AI-powered advice on this job and more exclusive features.Company Overview Wadi Alsahab for Management Consultancies Co. is dedicated to delivering high-quality management consultancy services in the United Arab Emirates. We pride ourselves on our commitment to excellence, fostering a culture of innovation, teamwork, and customer satisfaction. Our mission is to empower businesses through strategic consulting solutions that drive growth and operational efficiency. At Wadi Alsahab, our core values include integrity, collaboration, and a customer-focused approach that ensures we meet the unique needs of each client. Join our team and be part of a dynamic environment where your contributions matter!Company Overview Wadi Alsahab for Management Consultancies Co. is dedicated to delivering high-quality management consultancy services in the United Arab Emirates. We pride ourselves on our commitment to excellence, fostering a culture of innovation, teamwork, and customer satisfaction. Our mission is to empower businesses through strategic consulting solutions that drive growth and operational efficiency. At Wadi Alsahab, our core values include integrity, collaboration, and a customer-focused approach that ensures we meet the unique needs of each client. Join our team and be part of a dynamic environment where your contributions matter! Role Responsibilities <ul><li>Manage incoming calls and customer inquiries professionally.</li><li>Provide information about products and services to customers.</li><li>Handle customer complaints effectively and efficiently.</li><li>Maintain accurate records of customer interactions.</li><li>Process orders and coordinate with other departments as necessary.</li><li>Follow up on customer interactions to ensure satisfaction.</li><li>Assist with the development and implementation of customer service policies.</li><li>Identify and escalate issues that require higher-level attention.</li><li>Gather customer feedback to improve service and processes.</li><li>Support the sales team by providing exceptional customer service.</li><li>Train and mentor new staff in customer service processes and practices.</li><li>Develop and maintain positive relationships with customers.</li><li>Participate in team meetings to improve service delivery.</li><li>Perform data entry tasks related to customer service operations.</li><li>Stay updated on product knowledge and service offerings. </li></ul>Qualifications <ul><li>High school diploma or equivalent; additional education is a plus.</li><li>Proven experience in customer service or a similar role.</li><li>Excellent verbal and written communication skills.</li><li>Strong problem-solving abilities.</li><li>Ability to work well under pressure.</li><li>Familiarity with CRM systems and practices.</li><li>Strong organizational skills and attention to detail.</li><li>Ability to work both independently and collaboratively.</li><li>Proficiency in Microsoft Office Suite.</li><li>Fluency in Arabic and English; additional languages are an advantage.</li><li>Positive attitude and a willingness to learn.</li><li>Previous experience in a fast-paced environment.</li><li>Ability to handle difficult situations with composure.</li><li>Adequate knowledge of company products and services.</li><li>Ability to adapt to shifting priorities. </li></ul>Join Our Team If you are a customer-focused individual with a passion for service excellence, we invite you to apply for the Customer Services Representative position at Wadi Alsahab for Management Consultancies Co. Become a valuable part of our team and contribute to our mission of delivering outstanding customer experiences! Skills: organizational skills,microsoft office suite,customer service,arabic,technical proficiency,conflict resolution,communication,crm systems,problem-solving,time management,english,adaptability,communication skills,team collaboration Seniority level <ul><li> Seniority level Entry level</li></ul> Employment type <ul><li> Employment type Full-time</li></ul> Job function <ul><li> Job function Other</li><li> Industries Human Resources Services</li></ul>Referrals increase your chances of interviewing at WADI ALSAHAB FOR MANAGEMENT CONSULTANCIES CO. by 2xGet notified about new Customer Service Representative jobs in Dubai, Dubai, United Arab Emirates. Customer Service Executive (1-Year Contract) Guest Relations Executive - Cala Vista - Jumeirah Mina Al Salam Customer Care Support (Internship)- Dubai, UAE Guest Relations Executive (Hostess) - F&B Service - Jumeirah Al Naseem Dubai, Dubai, United Arab Emirates 5 hours ago Virtual Customer Service Executive - Emiratized Role Dubai, Dubai, United Arab Emirates 7 hours ago Customer Service Advisor - Dubai- Medical background ( Arabic/ English Speaker) Customer Support & Services Junior Officer Guest Relations Executive (Hostess) - F&B Service - Jumeirah Al Qasr Customer Service Advisor - Ticketing and Reservation - Bilingual (English and Arabic/Hindi ) Guest Experience Agent (Guest Relations Agent) Dubai, Dubai, United Arab Emirates 12 hours ago Customer Service Officer-Corporate Office We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Customer Services Representative

PlaceUp

<div>Role Overview
We are seeking an experienced and people-focused HR Business Partner (HRBP) to support our FMCG and retail operations across multiple sites. The HRBP will act as a strategic advisor to business leaders, driving people initiatives, workforce planning, employee relations, and organizational development to ensure high performance, engagement, and compliance. 
Key Responsibilities<ul><li>
Partner with business leaders across retail and FMCG functions to understand talent needs and workforce priorities</li><li>
Lead end-to-end HR support across recruitment, onboarding, performance, training, and succession planning</li><li>
Support manpower planning and talent deployment across retail stores, warehouses, field sales teams, and head office functions</li><li>
Provide coaching to managers on employee relations, performance management, and HR best practices</li><li>
Ensure compliance with labor laws, company policies, and industry regulatory requirements</li><li>
Manage employee relations, grievance handling, and disciplinary processes professionally and fairly</li><li>
Lead and drive employee engagement activities, recognition programs, and retention initiatives</li><li>
Support learning &amp; development initiatives tailored to retail and FMCG operational environments</li><li>
Partner with payroll and comp &amp; benefits teams to ensure accurate and consistent employee data and reward structures</li><li>
Analyze HR metrics (turnover, absenteeism, performance trends) and provide insights to business leaders</li><li>
Champion company culture and act as a trusted advisor to stakeholders at all levels</li></ul> 
Requirements<ul><li>
Bachelors degree in Human Resources, Business Administration, or related field (HR certification preferred: CIPD, SHRM, PHRI)</li><li>
5 - 8 years of progressive HR experience, with at least 3 years in an HRBP role supporting FMCG and/or retail operations</li><li>
Strong understanding of field-based HR, blue-collar workforce dynamics, and multi-site HR support</li><li>
Proven experience managing employee relations, performance cycles, and talent development frameworks</li><li>
Excellent interpersonal, communication, and stakeholder management skills</li><li>
Ability to work independently in fast-paced operational environments</li><li>
Strong HR systems knowledge (HRIS, ATS, LMS) and solid Excel/reporting capability</li><li>
Familiarity with GCC/UAE labor law</li></ul></div>

HRBP

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