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customer service representative Jobs in Dubai

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customer relations advisor

The One

<p>Customer Relations Executive &ndash; Licensed Pharmacist</p><p>Dubai, UAE | Full-Time | Medical Center</p><p>About the Role</p><p>A well-established medical center in Dubai is hiring an experienced Pharmacist to serve as a Customer Relations Executive, ensuring an outstanding patient experience while utilizing their pharmaceutical background.</p><p>Requirements</p><p>∙	Bachelor&rsquo;s degree in Pharmacy</p><p>∙	2+ years of experience in pharmacy or patient-facing healthcare</p><p>∙	Syrian nationality, native Arabic speaker</p><p>∙	Strong communication skills in Arabic and English</p><p>∙	Knowledge of UAE healthcare environment is a plus</p><p>We Offer</p><p>∙	Competitive salary + benefits</p><p>∙	Professional and supportive work environment</p><p>∙	Career growth opportunities</p><p>Job Type: Full-time</p><p>Application Question(s):</p><ul><li>Nationality </li></ul><p>Education:</p><ul><li>Bachelor's (Preferred)</li></ul><p>Experience:</p><ul><li>Medical center: 1 year (Preferred)</li></ul><p>Language:</p><ul><li>Arabic (Preferred)</li></ul><p>Work Location: In person</p>

Customer Relationship Executive

TALENTMATE

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  Job Description
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 The Customer Relations Executive is a pivotal role within our organization, dedicated to enhancing customer satisfaction and fostering long-term relationships. This position requires a personable and detail-oriented individual who can effectively manage diverse customer interactions and support the company's growth objectives. The ideal candidate will possess excellent communication skills, the ability to resolve conflicts tactfully, and a proactive approach to addressing customer needs. Responsibilities include managing customer queries, providing timely solutions, and working closely with other departments to ensure customer satisfaction. A successful Customer Relations Executive will be empathetic, organized, and committed to providing a stellar customer experience.
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  Responsibilities
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   Respond promptly and professionally to customer inquiries via email and phone.
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   Maintain detailed records of customer interactions and transactions for reference.
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   Collaborate with sales and technical teams to resolve customer issues efficiently.
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   Analyze customer feedback and suggest improvements to products and services.
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   Provide accurate information regarding product features, prices, and services.
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   Monitor customer satisfaction levels and develop plans to enhance services.
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   Identify and escalate complex or unresolved issues to senior management.
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   Create and update customer support documents to improve service delivery.
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   Participate in training programs to improve customer service abilities.
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   Contribute insights towards strategic planning to boost customer retention.
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   Support the development and implementation of customer relationship policies.
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   Manage sensitive customer information with confidentiality and discretion.
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  Requirements
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   Bachelor's degree in Business Administration, Marketing, or related field preferred.
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   Proven experience in customer service or client-facing positions is required.
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   Strong communication and interpersonal skills with the ability to listen actively.
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   Excellent problem-solving abilities and keen attention to detail is essential.
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   Proficient in using CRM software and Microsoft Office Suite applications.
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   Ability to handle multiple tasks and prioritize effectively under pressure.
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   Proactive attitude with a customer-centric approach to service delivery.
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  </li>
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 Job Details
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 Role Level: Mid-Level Work Type: Full-Time Country: United Arab Emirates City: Dubai Company Website: https://www.talentmate.com Job Function: Customer Service Company Industry/
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 Sector: Recruitment &amp; Staffing
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 What We Offer
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  About The Company
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 Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.
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 Report
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 Disclaimer: talentmate.com is only a platform to bring jobseekers &amp; employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@talentmate.com.
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Customer Relations Executive 01A26

Mystic Advertising

<p><b>Junior Customer Relations Officer &ndash; Real Estate</b></p><p><b>Location:</b> Business Bay, Dubai (On-site)<br/><b>Working Hours:</b> 9:00 AM &ndash; 6:00 PM<br/><b>Employment Type:</b> Full-time</p><p>We are currently looking for a <b>proactive and service-driven Junior Customer Relations Officer</b> to join our real estate team in Dubai. This position plays an important role in supporting day-to-day client interactions, assisting the sales and leasing teams, and ensuring that every client receives a professional and seamless experience.</p><p>This opportunity is well suited for a <b>junior professional or recent graduate</b> who is interested in building a long-term career in the <b>Dubai real estate industry</b> while gaining hands-on experience in a fast-paced and client-focused environment.</p><p>Key Responsibilities</p><ul><li>Serve as the <b>initial point of contact</b> for client inquiries via phone, email, and walk-in visits.</li><li>Assist in managing <b>client relationships throughout the property sales and leasing process</b>.</li><li>Respond to incoming inquiries and <b>coordinate qualified leads with the sales team</b>.</li><li>Understand client requirements and help suggest <b>appropriate property options</b> when needed.</li><li>Arrange and coordinate <b>property viewings, client meetings, and follow-up communications</b>.</li><li>Maintain accurate <b>client records, documentation, and CRM updates</b>.</li><li>Collaborate with internal teams to ensure <b>efficient communication and client support</b>.</li><li>Provide <b>post-transaction assistance</b> to help maintain strong and lasting client relationships.</li></ul><p>Requirements</p><ul><li>Bachelor&rsquo;s degree or diploma in <b>Business Administration, Marketing, or a related field</b> (preferred).</li><li>Previous experience in <b>customer service or real estate support roles</b> is beneficial but not essential.</li><li>Basic familiarity with the <b>Dubai property market</b> will be an advantage.</li><li>Strong <b>communication, interpersonal, and customer service skills</b>.</li><li>Organized, detail-focused, and able to manage multiple tasks efficiently.</li><li>Positive attitude with a willingness to <b>learn and grow in a real estate environment</b>.</li><li>Working knowledge of <b>CRM systems and Microsoft Office tools</b> is a plus.</li></ul><p>Job Type: Full-time</p><p>Work Location: In person</p>

Junior Customer Relations Officer (Real Estate)

Berisca Growth & Creative Intelligence

<p>We are looking for a dynamic and client-focused <b>Customer Relationship Manager</b> to join our marketing agency. The ideal candidate will be responsible for managing client relationships, ensuring client satisfaction, and acting as the bridge between our clients and internal creative, marketing, and strategy teams.</p><p>This role requires someone who understands <b>marketing services, client needs, and project coordination</b>, and who can ensure that campaigns and deliverables are executed smoothly while maintaining strong client relationships.</p><p><b>Key Responsibilities</b></p><ul><li>Serve as the <b>primary point of contact</b> for agency clients</li><li>Build and maintain long-term relationships with clients</li><li>Understand client goals, business objectives, and marketing needs</li><li>Coordinate with internal teams including <b>creative, media buying, content, and strategy</b></li><li>Ensure marketing campaigns and projects are delivered <b>on time and to the highest quality</b></li><li>Prepare and present reports, campaign updates, and performance insights to clients</li><li>Manage client feedback and ensure quick resolution of issues or concerns</li><li>Identify opportunities to <b>upsell or expand services</b> with existing clients</li><li>Monitor project timelines and ensure all deliverables meet client expectations</li><li>Assist in onboarding new clients and introducing them to agency processes</li></ul><p><b>Requirements</b></p><ul><li>Bachelor&rsquo;s degree in <b>Marketing, Business Administration, or related field</b></li><li>Proven experience in <b>customer relationship management, account management, or client servicing</b></li><li>Experience working in a <b>marketing agency or digital marketing environment</b> is highly preferred</li><li>Strong understanding of <b>digital marketing, branding, and advertising campaigns</b></li><li>Excellent communication and presentation skills</li><li>Strong organizational and multitasking abilities</li><li>Ability to manage multiple clients and projects simultaneously</li><li>Professional, confident, and client-oriented personality</li><li>Fluent in <b>English</b> (Arabic is a plus)</li></ul><p>Job Type: Full-time</p><p>Pay: AED4,000.00 - AED8,000.00 per month</p>

Customer Relationship Manager

MB Services FZ LLC

<p>At MB Services, we are looking for full-time Dubai-based <b>Welsh Customer Service Representatives</b> who are fluent in both English and Welsh to join our growing team.</p><p>In this job, you will be responsible for handling customer inquiries and providing assistance through various communication channels such as phone, email, and chat. You should also be able to work in rotational shifts.</p><p>Location: Dubai Outsource City (On-site)</p><p>If you are interested in this opportunity and meet the requirements listed above, please submit your resume and cover letter to hr@mbservices.net. Email subject should be &quot;Welsh Speaker&quot;.</p><p><b>We thank all applicants for their interest, however only those selected for an interview will be contacted.</b></p><p>Job Type: Full-time</p><p>Pay: From AED4,500.00 per month</p>

Welsh Customer Services Representative

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 <p>
  We are seeking an experienced and dynamic HR professional to lead our Human Resources operations in Ras Al Khaimah. The ideal candidate will be a strategic partner to the leadership team, responsible for aligning HR strategies with business objectives while fostering a positive, inclusive, and compliant work environment. You will manage the full spectrum of HR functions, with a strong emphasis on talent acquisition, employee relations, performance management, and adherence to UAE Labor Law.
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   Key Responsibilities
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   1. Strategic HR Management
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   Develop and implement HR strategies and initiatives that align with the overall business plan and strategic direction of the organization.
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   Act as a trusted advisor to senior management on all people-related matters, organizational development, and succession planning.
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   Analyze HR metrics (turnover, retention, engagement) to identify trends and recommend proactive solutions.
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   2. Talent Acquisition &amp; Workforce Planning
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   Manage the end-to-end recruitment process for all levels, from blue-collar staff to senior management.
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   Develop strong sourcing strategies to attract top talent locally and internationally, ensuring a smooth onboarding experience.
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   Liaise with PRO (Public Relations Officer)/Government Relations team to ensure all visa processes, quotas, and immigration requirements are met efficiently.
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   3. Employee Relations &amp; Compliance
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   Ensure full compliance with UAE Labor Law, Ministry of Human Resources &amp; Emiratisation (MOHRE) regulations, and local RAK government requirements.
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   Manage employee grievances, disciplinary actions, and conflict resolution in a fair and consistent manner.
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   Maintain and update HR policies, procedures, and the Employee Handbook in line with legal updates.
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   4. Performance Management &amp; Development
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   Drive the performance management cycle, including goal setting, mid-year reviews, and annual appraisals.
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   Identify training needs across the organization and coordinate development programs to enhance employee skills and career growth.
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   5. Compensation, Benefits &amp; Operations
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   Oversee payroll processing in coordination with the finance department, ensuring accuracy and timeliness.
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   Manage the administration of employee benefits (insurance, leaves, end-of-service benefits).
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   Ensure accurate maintenance of personnel files, leave records, and the HRIS (Human Resources Information System).
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   6. Emiratisation &amp; Culture
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   Support the company&rsquo;s Emiratisation strategy by identifying opportunities and managing relationships with local entities like RAKTA (Ras Al Khaimah Tourism Development Authority) or RAK Chamber.
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   Champion company culture, employee engagement initiatives, and internal communications.
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   Qualifications &amp; Requirements
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  <strong>
   Education &amp; Experience
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   Bachelor&rsquo;s degree in Human Resources, Business Administration, or a related field (Master&rsquo;s degree or CIPD/MCIPD certification is a strong advantage).
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   Minimum of
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    5-8 years
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   of progressive HR experience, with at least
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    3 years in a managerial role within the UAE
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   .
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   Proven experience working in Ras Al Khaimah or a strong understanding of the Northern Emirates business landscape is preferred.
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  <strong>
   Knowledge &amp; Skills
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    Deep knowledge of UAE Labor Law
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   and local RAK government procedures (MOHRE, Tawteen, Immigration).
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   Excellent communication and interpersonal skills, with fluency in
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    English
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   (Arabic is a distinct advantage).
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   Demonstrated experience managing a multi-cultural workforce.
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   Strong problem-solving skills and the ability to handle sensitive situations with tact and confidentiality.
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   Proficiency in HR software and Microsoft Office Suite.
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 </ul>
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 </p>
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UAE HR specialist

CMC Markets

<div><div>We are looking to hire an HR Business Partner (HRBP) to provide HR leadership across the Middle East, partnering with senior leaders and managers to drive people initiatives that support business performance, growth and organisational effectiveness.</div><h3 class="jobSectionHeader"><b>
Key Responsibilities</b></h3><div><b>
HR Partnership</b><br>
Partner with senior leadership to develop and deliver HR strategies aligned with business objectives across the Middle East, including organisational design, workforce planning and talent management.</div><div></div><div><b>
Talent Acquisition &amp; Development</b><br>
Work closely with the Head of Talent Acquisition to support recruitment for senior and critical roles. Collaborate with the L&amp;D Partner to support succession planning and career development initiatives that strengthen internal talent pipelines.</div><div></div><div><b>
Employee Relations &amp; Performance</b><br>
Advise managers on employee relations matters, conflict resolution and performance management while promoting a positive and inclusive workplace culture.</div><div></div><div><b>
Change &amp; Transformation</b><br>
Lead HR support for organisational change, restructuring and transformation initiatives, acting as a trusted advisor to leaders and employees.</div><div></div><div><b>
Compensation &amp; Benefits</b><br>
Partner with the Compensation &amp; Benefits Lead to support competitive reward structures and the implementation of global grading frameworks.</div><div></div><div><b>
Compliance &amp; Risk</b><br>
Ensure HR practices comply with employment legislation across Middle East jurisdictions and provide guidance on HR policy and organisational risk.</div><div></div><div><b>
People Analytics</b><br>
Collaborate with the Head of HRIS to develop HR metrics and insights that support data-driven decision-making.</div><div></div><div><b>
Additional Responsibilities</b><br>
Support regional HR initiatives and projects, mentor HR team members where required, and maintain professional development in line with evolving regulatory and organisational requirements.</div><h3 class="jobSectionHeader"><b>
Key Skills &amp; Experience</b></h3><div></div><div><b>
Education</b></div><ul><li><div>
Bachelor&rsquo;s degree or equivalent n Human Resources, Business Administration or related field</div></li><li><div>
CIPD, SHRM or equivalent HR certification desirable</div></li></ul><div><b>
Experience</b></div><ul><li><div>
Progressive HR experience with at least 5 years in an HR Business Partner role</div></li><li><div>
Experience operating in a global or matrix organisation</div></li><li><div>
Strong knowledge of employment legislation across the Middle East</div></li><li><div>
Proven ability to influence and advise senior leaders on people strategy</div></li></ul><div><b>
Skills</b></div><ul><li><div>
Strong business and commercial acumen</div></li><li><div>
Excellent stakeholder management and communication skills</div></li><li><div>
Strategic mindset with the ability to translate strategy into action</div></li><li><div>
Experience using HRIS and data analytics tools (Workday preferred)</div></li></ul><div></div><div><b>
CMC Markets is an equal opportunities employer and welcomes applications from all suitably qualified candidates regardless of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.</b></div></div>

Human Resources Business Partner

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