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CREDITCARE CREDIT MANAGEMENT LLC

<p><b>Hiring: CSR/ </b></p><p><b>Company:</b> Creditcare Credit Management<br/><b>Location:</b>Dubai, UAE<br/><b>Salary:</b> Up to AED 3,500<br/><b>Experience:</b> Minimum 1 year in a collection agency</p><p><b>Job Overview:</b></p><p>Creditcare Credit Management is seeking a <b>femaleCustomer Service female</b> to work as a <b>Financial Advisor</b>. The candidate must have strong collection skills and be capable of managing customer debts through structured salary-based repayment plans. She will act as a financial guide, helping clients settle their debts responsibly while maintaining professionalism and empathy.</p><p><b>Key Responsibilities:</b></p><ul><li>Act as a financial advisor to clients with outstanding bank debts</li><li>Use negotiation and collection skills to recover dues from customer salaries</li><li>Develop and implement repayment strategies aligned with clients&rsquo; salary structures</li><li>Maintain accurate records of customer interactions and payments</li><li>Follow up on payment commitments and ensure timely collections</li><li>Meet daily and monthly recovery targets</li><li>Communicate clearly, respectfully, and professionally with all clients</li></ul><p><b>Requirements:</b></p><ul><li>Female candidates only (as per role requirement)</li><li>Minimum <b>1 year of experience</b> in a debt collection agency or sales/ customer Service</li><li>Excellent communication and negotiation skills</li><li>Strong understanding of salary-based repayment systems</li><li>Basic knowledge of UAE banking and credit systems</li><li>Proficient in MS Office and CRM tools</li><li>Ability to manage pressure and work towards deadlines</li></ul><p><b>What We Offer:</b></p><ul><li>Salary up to AED 3,500 per month</li><li>Monthly performance-based incentives</li><li>Supportive and growth-focused work environment</li><li>Training and career development opportunities</li></ul><p>Job Types: Full-time, Permanent, Fresher</p><p>Job Types: Full-time, Permanent</p><p>Pay: AED3,000.00 - AED3,500.00 per month</p>

Customer Relation Executive Female Only

International Free Zone Authority | IFZA

<div>
 <strong>
  About Us
  <br/>
  <br/>
 </strong>
 IFZA Dubai is the most dynamic and truly international Free Zone Community in the UAE, optimizing the country's strategic location and world-class infrastructure. We provide easy, reliable, and fast company formation services through our network of Professional Partners and Government Authorities.
 <br/>
 <br/>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 The Client Relations Officer oversees the entirety of the administrative process required to issue or amend trade licenses while answering all related inquiries by professional partners and clients. The role requires monitoring the CRM system and checking information accuracy to ensure processes run smoothly and applications are processed in a timely manner.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Providing clients and professional partners with license-related information in line with organizational time-frames and guidelines
  </li>
  <li>
   Issuing quotes and providing license-related documentation to clients and professional partners
  </li>
  <li>
   Monitoring and updating the CRM system regularly when managing a portfolio of work
  </li>
  <li>
   Accurately analyzing the content of all documentation such as passports, application forms and resolutions
  </li>
  <li>
   Responding to all partners&rsquo; and clients&rsquo; emails and queries on a range of scenarios faced by licensees
  </li>
  <li>
   Delivering exceptional levels of customer service, ensuring IFZA&rsquo;s reputation and integrity is maintained
  </li>
  <li>
   Fostering long-lasting business relationships with clients and professional partners
  </li>
  <li>
   Handling complaints and finding optimal solutions to ensure clients&rsquo; happiness and retention
  </li>
  <li>
   Operating closely with sales, finance, and renewals departments
  </li>
  <li>
   Performing other job-related duties as assigned by Management
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Full English proficiency is required
  </li>
  <li>
   Additional spoken languages are a plus
  </li>
  <li>
   Intermediate computer literacy is required e.g., MS Office
  </li>
  <li>
   Excellent customer service skills with the ability to communicate effectively on phone calls, via email, and during sporadic face-to-face interactions
  </li>
  <li>
   Strong attention to details
  </li>
  <li>
   Customer Service and Client Relationship Management experience is advantageous
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Benefits
  <br/>
  <br/>
 </strong>
 As an employee of IFZA, you can expect:
 <br/>
 <br/>
 <ul>
  <li>
   24 working days as annual leave
  </li>
  <li>
   Annual flight home
  </li>
  <li>
   Life insurance plan
  </li>
  <li>
   Medical insurance plan (with the option to upgrade at your own cost)
  </li>
  <li>
   Bonus scheme (in relevant departments)
  </li>
  <li>
   Access to exclusive Fazaa discounts (applicable in participating retail stores, food &amp; beverage outlets, fitness clubs, cinemas, theme parks, clinics, and more)
   <br/>
   <br/>
  </li>
 </ul>
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</div>


Client Relations Officer

The Emirates Group

<div><h5 class="jobSectionHeader"><b>Job Purpose
</b></h5><p>dnata is more than a global air and travel services provider. We connect people with possibilities and opportunities across 130+ airports in 34 countries through ground handling, cargo, travel, and catering &amp; retail services. Our purpose is clear: to deliver on the promises our customers make. We are powered by a bold vision to be the world&rsquo;s most admired air and travel services provider, which guides our strategy, culture, and every role across our teams. Our core values fuel everything we do: we are safe, we play to win, we respect everyone and work together as a team, and we are future thinking. At dnata, we foster diversity, nurture ambition, and celebrate achievement. If you're inspired by purpose and motivated to be part of a global team shaping the future of aviation and travel, we&rsquo;d love to have you onboard.
</p><p>As a <b>Client Relations Manager </b>, you will deliver tailored travel management solutions to multinational and large local clients, driving retention and account growth. You will work closely with business development and operations teams to execute the defined strategy and achieve business objectives, while ensuring all client needs are proactively met and recommending suitable service solutions to enhance value and overall experience.
</p><p><b>In this role, you will
</b></p><ul><li>Monitor client revenues for multinational and large local accounts, recommend improvements, and ensure overall account profitability.
</li><li>Liaise with regional and local client teams to establish standardised travel policies, accounting practices, corporate deals, and contractual obligations; lead communication and produce clear MIS reports to support decision-making.
<br>
</li><li>Track market trends and competitor activities and share insights and recommendations with the line manager.
<br>
</li><li>Communicate the full product portfolio to clients and frontline teams, ensuring timely updates on policy decisions and relevant industry developments.
<br>
</li><li>Manage financial bids for consolidations, present recommendations, and lead responses to client RFIs/RFPs.
<br>
</li><li>Represent the business in regional and global client meetings, advise on required follow-ups, and showcase the value of partnering through strong product knowledge.
<br>
</li><li>Develop pricing, product solutions, or campaigns aligned to client expectations and requirements.
<br>
</li><li>Lead or participate in projects to drive process efficiencies, improve SOPs, and apply best practices in line with Group project management standards.
<br>
</li><li>Guide, train, coach, and review performance of UAE Sales team members to maintain a high-performance culture.
<br>
</li><li>Work within Regional/Global agreements, meeting client deadlines without compromising data or proposal quality.
<br>
</li><li>Negotiate with vendors on behalf of clients to secure optimal deals, maximise savings, and enhance brand exposure.
<br>
</li><li>Coordinate with service departments (Revenue Accounts, IT, E-Commerce, Product, CASA, Credit Control, etc.) to ensure operational support, timely payment recovery, and effective issue resolution for clients.
</li></ul><h5 class="jobSectionHeader"><b>Qualification
</b></h5><p><b>To be considered for the role, you must meet the below requirements
</b></p><ul><li>Bachelor&rsquo;s degree with 8+ years&rsquo; experience in sales or customer relations, including at least 3 years managing regional and global clients.
</li><li>Strong negotiation skills, with the ability to engage confidently at senior management level.
</li><li>Skilled in conducting statistical reviews, analysing results, and recommending improvements to operational methods and processes.
</li><li>Strong communication and presentation skills, including presenting to senior management.
</li>Ability to prioritise workload effectively and focus on initiatives that deliver the greatest business impact.<br>
<li>
</li></ul><p></p><br>
<p><b>You&rsquo;ll have an edge if you have
</b></p><ul><li>Written/spoken Arabic
</li></ul><p>At Emirates Group, we&rsquo;re committed to providing our employees with opportunities to grow and develop in their careers. So if you&rsquo;re looking for a challenging and rewarding opportunity, apply today and join our team!<br>
</p><p></p><p><b>Recruitment Process and Timeline
</b></p><p>Emirates Group, is an international organisation with employees from over 170 nationalities, we encourage applications from across the globe. Your application journey begins by applying via the Emirates Group Careers website. Please ensure your CV is up to date for our talent acquisition team to review your profile. If you meet the criteria of the role, you will then be invited to complete a HireVue video interview, to share more about your experience and your career aspirations. If you are shortlisted, you will then be invited to interview with our hiring managers. If you are successful, your recruiter will reach out to you with an offer and then our Onboarding team will ensure a smooth transition to your new role at Emirates Group.<br>
</p><p></p><h5 class="jobSectionHeader"><b>Salary &amp; benefits
</b></h5><p>Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world.
</p><p>You can find more information about our employee benefits in the Working Here section of our website www.emirates.com/careers . Further information on what it&rsquo;s like to live and work in our cosmopolitan home city, can be found in the Dubai Lifestyle section.</p></div><p></p>

Client Relations Manager, dnata Travel

Ali & Sons Holding LLC

About the Role </br><p>We are looking for a Service Advisor to act as the primary contact between customers and the workshop team. The role ensures professional customer service, smooth repair processes, and achievement of workshop targets in labor and parts sales.</p></br> Key Responsibilities </br><ul></br><li>Welcome customers, prepare job cards, and record customer concerns, damages, and approvals.</li></br><li>Coordinate with the Foreman on required work and ensure accurate documentation in the DMS.</li></br><li>Keep customers updated through regular follow-ups and provide service advice on vehicle needs.</li></br><li>Review service history to validate current repair requests and warranty eligibility.</li></br><li>Obtain repair approvals and maintain proper evidence.</li></br><li>Resolve customer concerns in coordination with the Customer Relations team.</li></br><li>Monitor and update WIP reports regularly.</li></br><li>Ensure compliance with health and safety procedures and maintain a professional image.</li></br><li>Perform additional duties as assigned by the Service Manager.</li></br><li>KPIs: Achieve labor and parts sales targets.</li></br><li>Customer Satisfaction Index (CSI) scores.</li></br><li>Completion of required online training.</li></br><li>Management of WIP and reduction of unjustified job cards.</li></br></ul></br> Qualifications </br><ul></br><li>2-5 years' experience as a Service Advisor in the automotive industry (UAE experience preferred).</li></br><li>Strong knowledge of vehicle servicing and warranty procedures.</li></br><li>Excellent communication and customer service skills.</li></br><li>Fluency in English (Arabic is an advantage).</li></br><li>Proficiency in MS Office and dealership management systems (DMS).</li></br></ul></br> Seniority level </br><ul></br><li>Entry level</li></br></ul></br> Employment type </br><ul></br><li>Full-time</li></br></ul></br> Job function </br><ul></br><li>Other</li></br></ul></br><p>Referrals increase your chances of interviewing at Ali & Sons Holding LLC.</p>

Service Advisor

WADI ALSAHAB FOR MANAGEMENT CONSULTANCIES CO.

<p>Get AI-powered advice on this job and more exclusive features.</p><p><strong>Company Overview<br><br></strong>Wadi Alsahab for Management Consultancies Co. is dedicated to delivering high-quality management consultancy services in the United Arab Emirates. We pride ourselves on our commitment to excellence, fostering a culture of innovation, teamwork, and customer satisfaction. Our mission is to empower businesses through strategic consulting solutions that drive growth and operational efficiency. At Wadi Alsahab, our core values include integrity, collaboration, and a customer-focused approach that ensures we meet the unique needs of each client. Join our team and be part of a dynamic environment where your contributions matter!</p><p><strong>Company Overview<br><br></strong>Wadi Alsahab for Management Consultancies Co. is dedicated to delivering high-quality management consultancy services in the United Arab Emirates. We pride ourselves on our commitment to excellence, fostering a culture of innovation, teamwork, and customer satisfaction. Our mission is to empower businesses through strategic consulting solutions that drive growth and operational efficiency. At Wadi Alsahab, our core values include integrity, collaboration, and a customer-focused approach that ensures we meet the unique needs of each client. Join our team and be part of a dynamic environment where your contributions matter!<br><br><strong>Role Responsibilities<br><br></strong><ul><li>Manage incoming calls and customer inquiries professionally.</li><li>Provide information about products and services to customers.</li><li>Handle customer complaints effectively and efficiently.</li><li>Maintain accurate records of customer interactions.</li><li>Process orders and coordinate with other departments as necessary.</li><li>Follow up on customer interactions to ensure satisfaction.</li><li>Assist with the development and implementation of customer service policies.</li><li>Identify and escalate issues that require higher-level attention.</li><li>Gather customer feedback to improve service and processes.</li><li>Support the sales team by providing exceptional customer service.</li><li>Train and mentor new staff in customer service processes and practices.</li><li>Develop and maintain positive relationships with customers.</li><li>Participate in team meetings to improve service delivery.</li><li>Perform data entry tasks related to customer service operations.</li><li>Stay updated on product knowledge and service offerings.<br><br></li></ul><strong>Qualifications<br><br></strong><ul><li>High school diploma or equivalent; additional education is a plus.</li><li>Proven experience in customer service or a similar role.</li><li>Excellent verbal and written communication skills.</li><li>Strong problem-solving abilities.</li><li>Ability to work well under pressure.</li><li>Familiarity with CRM systems and practices.</li><li>Strong organizational skills and attention to detail.</li><li>Ability to work both independently and collaboratively.</li><li>Proficiency in Microsoft Office Suite.</li><li>Fluency in Arabic and English; additional languages are an advantage.</li><li>Positive attitude and a willingness to learn.</li><li>Previous experience in a fast-paced environment.</li><li>Ability to handle difficult situations with composure.</li><li>Adequate knowledge of company products and services.</li><li>Ability to adapt to shifting priorities.<br><br></li></ul><strong>Join Our Team<br><br></strong>If you are a customer-focused individual with a passion for service excellence, we invite you to apply for the Customer Services Representative position at Wadi Alsahab for Management Consultancies Co. Become a valuable part of our team and contribute to our mission of delivering outstanding customer experiences!<br><br>Skills: organizational skills,microsoft office suite,customer service,arabic,technical proficiency,conflict resolution,communication,crm systems,problem-solving,time management,english,adaptability,communication skills,team collaboration</p> Seniority level <ul><li> Seniority level Entry level</li></ul> Employment type <ul><li> Employment type Full-time</li></ul> Job function <ul><li> Job function Other</li><li> Industries Human Resources Services</li></ul><p>Referrals increase your chances of interviewing at WADI ALSAHAB FOR MANAGEMENT CONSULTANCIES CO. by 2x</p><p>Get notified about new Customer Service Representative jobs in <strong>Dubai, Dubai, United Arab Emirates</strong>.</p> Customer Service Executive (1-Year Contract) Guest Relations Executive - Cala Vista - Jumeirah Mina Al Salam Customer Care Support (Internship)- Dubai, UAE Guest Relations Executive (Hostess) - F&B Service - Jumeirah Al Naseem <p>Dubai, Dubai, United Arab Emirates 5 hours ago</p> Virtual Customer Service Executive - Emiratized Role <p>Dubai, Dubai, United Arab Emirates 7 hours ago</p> Customer Service Advisor - Dubai- Medical background ( Arabic/ English Speaker) Customer Support & Services Junior Officer Guest Relations Executive (Hostess) - F&B Service - Jumeirah Al Qasr Customer Service Advisor - Ticketing and Reservation - Bilingual (English and Arabic/Hindi ) Guest Experience Agent (Guest Relations Agent) <p>Dubai, Dubai, United Arab Emirates 12 hours ago</p> Customer Service Officer-Corporate Office <p>We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.</p>

Customer Services Representative

Zurich Insurance

<div><div><div><div><div><b>Job Summary</b></div></div><div></div><div><br>
<div>
Zurich Workplace Solutions (ZWS) is an entity from Zurich International located in the heart of the DIFC's International Financial Centre. They provide localized workplace savings solutions that offer flexibility, control and make a positive difference to long-term financial security. ZWS is the Administrator of the DIFC Employee Workplace Savings plan (DEWS), a progressive end-of-service benefit plan introduced within the DIFC in 2020.</div><br>
<div></div>
<div>
To support our growing team, we&rsquo;re searching for someone who is not only dedicated to helping clients but also takes total ownership for their experience, brings energy and accountability to the workplace, and is ready to become the trusted face of Zurich Workplace Solutions.</div><div><br>
<b>
Are you passionate about customer service and truly enjoy building lasting relationships?
</b></div><div><b>Do you thrive in fast-paced environments, love meeting clients face-to-face, and have a knack for making every interaction count?</b></div><br>
<div></div>
<div>
As our Customer Relationship Manager for the DEWS End of Service Benefits Scheme, you&rsquo;ll be at the heart of our client relationships. Your goal will be to understand clients&rsquo; needs, make sure their voices are heard, and ensure they get the very best from our services. You&rsquo;ll be in the office every day, actively engaging with clients and partners, building strong connections, and being a key resource for all things, workplace savings and end-of-service gratuity.</div></div></div><div></div><div><div><div><b><br>
Job Accountabilities</b></div><br>
</div><div><div>
</div><div>As Customer Relationship Manager, your role will involve:</div><br>
<div></div>
<ul>
<li>Build and strengthen relationships with clients, partners, and internal teams.</li>
<li>Be proactive: seek out opportunities to connect, solve issues before they arise, and always keep clients&rsquo; best interests in mind.</li>
<li>Take full accountability for client satisfaction, make sure every voice is heard and every concern addressed.</li>
<li>Produce accurate Management Information (MI) reports and deliver clear data for internal reporting.</li>
<li>Confidently present to both external clients and internal stakeholders, sharing insights and updates.</li>
<li>Stay up-to-date and knowledgeable about workplace savings, end-of-service gratuity, and employee benefit solutions.</li>
<li>Educate clients about investments and our plan&rsquo;s features, help them make informed decisions.</li>
<li>Champion Zurich&rsquo;s brand and values, always representing us with integrity and enthusiasm.</li>
<li>Support clients with timely information, updates, and guidance on scheme activity and membership.</li>
<li>Work closely with senior managers, continuously track and report progress, and identify commercial opportunities.</li>
<li>Maintain a strong work ethic, show up every day, ready to make a difference for our clients.</li>
<li>Promptly send minutes and meeting summaries after each client visit, ensuring all actions and follow-ups are tracked up and completed.</li>
<li>Act as the face of Zurich to external parties, representing our brand and values in every interaction.</li></ul></div></div><div></div><div><div><div><b><br>
Job Qualifications</b></div></div><div></div><div><br>
<div>
To be successful in your role, you will need:</div>
<ul>
<li>Deep understanding of employee benefits, especially workplace savings in the region, with expert knowledge of Defined Contribution (DC) versus Defined Benefit (DB) arrangements&mdash;including the pros and cons of both.</li>
<li>Over 10 years of experience in a related field.</li>
<li>Strong relationship management skills at all levels, both externally with clients and partners, and internally across teams.</li>
<li>Exceptional presentation skills, with confidence presenting to a wide range of stakeholders.<br>
Proven experience in the financial services industry in a similar customer service-focused role.</li>
<li>Insight into customer needs and the requirements of their advisers.</li>
<li>Ability to understand, interpret, and translate customer requirements into practical deliverables.</li>
<li>Proficiency in Arabic (written and verbal) is preferred; capable of effective communication with Arabic-speaking clients and stakeholders.</li>
<li>Solid understanding of compliance requirements when dealing with Intermediaries, Trustees, Companies, and members.</li>
<li>Commercially minded, with a clear grasp of business targets and how individual contributions drive success.</li>
<li>Excellent communication, influence, and motivation skills.</li>
<li>Outstanding organizational and prioritization skills.</li>
<li>Advanced knowledge of office software packages such as Word, PowerPoint, and Excel.</li></ul></div></div></div><div></div><div><b><br>
Why Zurich</b></div><br>
<div></div>
<div>
At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right?</div><br>
<div></div>
<div>
We are an equal opportunity employer who knows that each employee is unique - that&rsquo;s what makes our team so great!</div><div><br>
Join us as we constantly explore new ways to protect our customers and the planet.</div><br>
<div></div>
<ul>
<li>Location(s): AE - Dubai</li>
<li>Remote working: No</li>
<li>Schedule: Full Time</li>
<li>Recruiter name: Leigh Jeremy Jaye Santander</li>
<li>Closing Date: November 30, 2025</li></ul></div><div></div>

Customer Relationship Manager

Arab Bank

<div>
 <p>
  <strong>
   Accountabilities and Key Roles:
  </strong>
 </p>
 <ul>
  <li>
   Marketing bank&rsquo;s products and services through direct and cross selling to achieve branch goals and increase customer base and revenue .
  </li>
  <li>
   Providing professional, and high quality service that meet customers&rsquo; requirements and exceeds their expectations.
  </li>
  <li>
   Developing the relationship with customers, and ensuring that customers profiles are updated (through implementing the KYC principle &ndash; Know Your Customers).
  </li>
  <li>
   Identify customer needs and fulfilling it with proper bank&rsquo;s products or services.
  </li>
  <li>
   Handle customers requests/inquiries related to their accounts ,products &amp; services in a professional manner &amp; serving all customers regardless of segment up to the level of their full satisfaction.
  </li>
  <li>
   Promote &amp; sell bank products/services to achieve the yearly set targets .
  </li>
  <li>
   Migrate customers to various channels ( PB ,IB, ATM, cheque deposit box, SMS)
  </li>
  <li>
   Ensure that brochures are up to date and in place
  </li>
  <li>
   Carry/handle efficiently custody items , keys as per custodian matrix and relevant P&amp;P
  </li>
  <li>
   Adhere to Branch Operating Model .
  </li>
  <li>
   Carry out any task requested by BM.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Requirements:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Education:
  </strong>
  Minimum Bachelor degree in business administration or finance.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Experience:
  </strong>
  Minimum 3 years experience in banking or finance.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Competencies:
  </strong>
 </p>
 <ul>
  <li>
   Minimum level 3 in English according to AB classification.
  </li>
  <li>
   Full awareness of bank&rsquo;s products, services, rules &amp; regulations.
  </li>
  <li>
   Strong orientation for sales and services.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What We Offer at Arab Bank
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  At Arab Bank, we offer a purpose-driven and inclusive environment where innovation, continuous learning, and employee wellbeing are at the core. We are proud to welcome individuals of all generations, genders, and backgrounds, valuing the diverse perspectives that strengthen our culture and contribute to our success.
 </p>
</div>


Customer Relationship Officer

Explore 3311+ Customer relations advisor in Dubai this December. Find roles across top companies and apply now to boost your career.