sales manager

account manager

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customer relations advisor

The Doris Duan-Young Autism Center

Client Relations Officer (Female / Arabic &amp; English Speaker)Full-time/ Admin / Dubai Healthcare CityBe part of DDY - Expertise That Cares!The Doris Duan-Young Autism Center (DDY) is a multidisciplinary center in Dubai Healthcare City. We are committed to delivering innovative, evidence-based programs and services, supported by industry-recognized credentials, accreditations, and certifications.We are looking for a Client Relations Officer to join our team at our Autism Center &mdash; someone who is compassionate, professional, and passionate about making a difference in the lives of children and families.This role offers an exciting chance to elevate your career in an inspiring &amp; Supportive environment.Key Responsibilities:<ul><li>Serve as the primary point of contact for both existing and new clients and families.</li><li>Answer a high volume of client inquiries and maintain a rapid response and follow-up rate according to the company standards.</li><li>Conduct communication with potential new clients, providing all relevant information about company services.</li><li>Educate patients about payment options and financial assistance while handling price and package negotiations with clients.</li><li>Explain all paperwork, policies, and Insurance procedures, and schedule the initial consultation appointments, assessment appointments, intake appointments, etc.</li><li>Support the admissions and onboarding process for new clients</li><li>Build and maintain long-term positive relationships with parents, caregivers, and stakeholders.</li><li>Coordinate closely with the Client Relations Manager to ensure seamless service delivery.</li><li>Collaborate with the clinical and administrative teams to ensure client satisfaction and service quality.</li><li>Maintain accurate and confidential client records in line with organizational standards.</li><li>Obtain customer feedback, assist with client satisfaction surveys, and provide regular updates to the Management of any concerns/matters that may arise.</li></ul>Requirements:<ul><li>A bachelor&rsquo;s degree in a related field is required.</li><li>Fluency in Arabic and English (spoken and written) is mandatory.</li><li>Previous experience in a healthcare or rehabilitation setting (experience in an autism or therapy center is a plus).</li><li>Good understanding of insurance procedures and documentation.</li><li>Strong communication, coordination, and interpersonal skills.</li><li>Excellent negotiation skills and multitasking abilities.</li><li>Professional, empathetic, and client-focused attitude.</li><li>Proficiency in Microsoft Office, MS Excel, and CRM systems (preferred).</li><li>Ability to work collaboratively within a multidisciplinary team.</li></ul>If you are interested, please share your CV with hr@ddydubai.com or drop your CV directly to the HR team via WhatsApp +971 55 524 8075Job Type: Full-timeEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Health care preferbly in rehabilitation/autism center: 3 years (Preferred)</li></ul>Language:<ul><li>Arabic (Required)</li><li>English (Required)</li></ul>Work Location: In person

Client Relations Officer (CRO)

Ultra Safe Cleaning & Sanitising Experts

Location: Karama &amp; Al Qusais, Dubai Company: Siroya JewellersAbout the RoleWe are looking for highly energetic, confident, and people-loving Customer Relations Executives to become the face of our showroom experience.This role is not just about customer service. It is about creating memorable experiences, building long-term customer relationships, and bringing warmth and energy into the showroom environment.You will play a major role in welcoming customers, explaining our brand story, supporting marketing initiatives, increasing customer engagement, and ensuring every visitor leaves with a positive impression of the brand.If you naturally smile while talking to people, enjoy interacting with customers, and love being active and energetic throughout the day, this role is for you.Key ResponsibilitiesCustomer Experience &amp; Hospitality<ul><li>Welcome every customer warmly and professionally as they enter the showroom</li><li>Create a positive first impression and guide customers comfortably inside</li><li>Assist in managing customer flow during busy periods</li><li>Offer refreshments and ensure guests feel attended to</li><li>Build rapport and maintain friendly conversations with customers</li></ul>Brand Communication<ul><li>Explain the company story, heritage, collections, and brand values confidently</li><li>Communicate ongoing offers, campaigns, exhibitions, and loyalty programs</li><li>Help customers understand the uniqueness of collections and services</li></ul>Relationship Building &amp; Customer Retention<ul><li>Regularly call existing customers to maintain relationships</li><li>Invite customers for events, launches, festive collections, and exhibitions</li><li>Follow up with previous visitors and dormant customers</li><li>Build long-term customer connections through personalized interaction</li></ul>Marketing &amp; Customer Engagement Activities<ul><li>Encourage and collect Google Reviews from satisfied customers</li><li>Increase Instagram/social media follows and engagement</li><li>Coordinate customer testimonials and feedback recordings</li><li>Assist in creating customer video testimonials and happy customer moments</li><li>Support WhatsApp marketing and database engagement activities</li></ul>Outdoor &amp; Front-Facing Engagement<ul><li>At times, stand outside or near the storefront to welcome and usher customers into the showroom</li><li>Engage mall/walk-in traffic with confidence and positivity</li><li>Create excitement and curiosity around promotions and collections</li></ul>Customer Data &amp; CRM<ul><li>Maintain customer records accurately</li><li>Collect customer preferences, birthdays, anniversaries, and contact details</li><li>Ensure customer information is updated in the CRM/database system</li></ul>Team &amp; Store Support<ul><li>Coordinate with sales teams to ensure smooth customer handling</li><li>Support store events, exhibitions, launches, and festive activations</li><li>Maintain showroom energy, cleanliness, and presentation standards</li></ul>Ideal Candidate ProfileWe are looking for someone who is:<ul><li>Extremely energetic and enthusiastic</li><li>Friendly, approachable, and confident while speaking</li><li>Well groomed with strong presentation skills</li><li>Comfortable speaking to strangers and building rapport quickly</li><li>Passionate about customer experience and hospitality</li><li>Social-media friendly and comfortable taking photos/videos</li><li>Able to multitask in a fast-paced retail environment</li><li>Fluent in English and Hindi (Arabic is a strong advantage)</li><li>Prior retail, hospitality, aviation, luxury retail, or front-office experience is preferred</li></ul>Pay: AED2,000.00 - AED3,000.00 per monthWork Location: In person

Customer Relationship Executive

ADIB - Abu Dhabi Islamic Bank

<div>
 
 
 
 Role: Customer Relationship Officer&nbsp;
 
 
 
 Location: BR-Al Khawaneej Branch, Dubai
 
 &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
 
 
 
 Role Purpose:
 
 
 
 Managing products and service function to ensure the delivery of quality service to customers, while projecting the warm image of ADIB, maintenance of operational controls and continuous improvement in financial services and operational service efficiency
 
 &nbsp;&nbsp;&nbsp;&nbsp;
 
 
 Key Accountabilities of the role&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;
 
 
 
 &nbsp;
 
 RESPONSIBILITIES:
 
 
 
 
 Deposit account documentation.
 
 
 
 Handle inquiries related to deposit accounts. Opening and closing of deposit accounts, ensure proper completion of forms, observe KYC policies and CB instructions.
 
 
 
 Finance account documentation.
 
 
 
 Handle inquiries related to finance and covered cards, proper maintenance of customer files, prepare finance applications and obtain necessary approvals, input of data in the system, ensure proper completion of forms
 
 .
 
 
 
 
 Sales-Management of service delivery.
 
 
 
 Sell and cross sell ADIB&rsquo;s products and promote ADIB&rsquo;s image
 
 
 
 Staff Management and coordination.
 
 
 
 
 &nbsp;
 
 Management of subordinates, plan their training
 
 &nbsp;
 
 and appraisal.
 
 
 
 Perform other task specified by Management.
 
 
 
 
 Results Required
 
 
 
 
 <li>
 Achieving Monthly Budget -&nbsp;Provide support to CRM to prepare the comments for budget variance on achievement of branch sale of financial product targets.
 </li>
 <li>
 Continuous Improvement &ndash;&nbsp;Assist CRM to&nbsp;Recommend workflow changes leading to process improvements to the branch manager at least once a year
 </li>
 <li>
 Internal Audit &amp; ICD Comments -&nbsp;Provide support to CRM in preparing detailed responses to internal audit and ICD comments relating financial products and financial customer services.
 </li>
 <li>
 Compliance of policies &amp; procedures &ndash; Comply and perform Key operational controls as required in ADIB&rsquo;s polices &amp; procedures in day-to-day operations.&nbsp;
 </li>
 
 
 
 
 
 Specialist Skills / Technical Knowledge Required for this role:
 
 &nbsp;
 
 
 
 <li>
 Broad knowledge of ADIB&rsquo;s Retail Banking financial products &amp; services
 </li>
 <li>
 Thorough knowledge of ADIB&rsquo;s Retail Credit &amp; Operational Policies &amp; Procedures
 </li>
 <li>
 Good Knowledge of UAE banking practices, regulations &amp; risks
 </li>
 <li>
 Thorough Knowledge of all the Regulations issued by Central Bank of UAE
 </li>
 <li>
 General awareness of competitors in the local market
 </li>
 <li>
 Fair knowledge of service standards&nbsp;
 </li>
 <li>
 Training skills
 </li>
 <li>
 Sales skills
 </li>
 <li>
 Management Information skills
 </li>
</div>

Customer Relationship Officer

HPG Auto Repair

Job Type: Full-time, PermanentLocation: Dubai, UAE (or specify your Emirate)Salary: Fixed Salary (AED 4,000 to 5,000 per month) + Attractive performance-based monthly incentives based on sales and customer satisfaction targets.Job SummaryWe are looking for a customer-focused, energetic, and highly organized Automotive Service Advisor to join our growing team. As the first point of contact for our clients, you will bridge the gap between customers and our technical team. The ideal candidate will have extensive multi-brand garage experience in the UAE, excellent coordination skills, and a proven track record of converting vehicle diagnoses into ethical sales and service agreements.Key Roles &amp; Responsibilities<ul><li>Customer Relations &amp; Intake: Serve as the welcoming first point of contact. Listen to client concerns, accurately record vehicle symptoms, and schedule workshop appointments.</li><li>Estimation &amp; Parts Coordination: Check parts availability and pricing with suppliers to prepare accurate, competitive repair estimates and service agreements for management approval.</li><li>Technician &amp; Workshop Coordination: Keep tight coordination with the Floor In-Charge and technicians. Monitor service progress to ensure accurate vehicle diagnosis and that cars are ready within the promised timeframe.</li><li>Customer Communication &amp; Upselling: Keep customers updated on their vehicle&rsquo;s diagnostic status. Advise and educate them on different car service schedules (Minor Service, Major Service, and necessary repairs), upselling maintenance packages and solutions ethically.</li><li>Logistics Management: Book customer appointments, arrange convenient vehicle drop-offs, and handle smooth vehicle pick-ups/deliveries.</li><li>Retention &amp; Loyalty: Maintain positive, long-term relationships with clients to ensure high customer retention, repeat business, and word-of-mouth referrals.</li></ul>Experience &amp; Qualifications<ul><li>Experience: Minimum of 5 years of steady experience as a Service Advisor within a multi-brand auto repair garage in the UAE (Mandatory).</li><li>Skills: Strong sales, negotiation, and relationship-building skills. Ability to multitask and handle high customer volumes smoothly.</li><li>Technical Knowledge: Proven experience in drafting and selling service agreements and explaining vehicle repair scopes.</li><li>Education: Bachelor&rsquo;s Degree or Diploma in Automobile/Mechanical Engineering (preferred).</li><li>Driving License: Must possess a valid UAE Driving License (Mandatory).</li></ul>Benefits &amp; Perks<ul><li>Fixed salary (AED 4,000 - 5,000/month) + Attractive performance-based monthly incentives based on sales and customer satisfaction targets.</li><li>Full benefits as per the UAE Labour Law.</li><li>A stable, long-term career opportunity within a structured, growing automotive brand.</li></ul>Application InstructionsIf you meet the above criteria and have a passion for the automotive service industry, please submit your updated CV detailing your multi-brand garage experience in the UAE.Note: Candidates without a valid UAE driving license or relevant automotive service experience will not be shortlisted.Work Location: In person

Automotive Service Advisor

Cornish Arabian Aesthetic Clinic

<ul><li>We are looking to hire a female receptionist with excellent organizational and administrative skills.</li><li>Medical Receptionist Responsibilities:</li></ul><ul><li>Greet and attend to patients in person and over the phone.</li><li>Professionally assist doctors, staff, visitors, and patients.</li><li>Maintain business inventory such as checking supplies, scheduling equipment, and maintenance repairs.</li><li>Answer all phone calls in a professional and courteous manner.</li><li>Follow up the patient leads and convert to sales</li><li>Maintain confidentiality of all doctor, staff, and patient information.</li><li>Schedule appointments between doctors and patients</li><li>Communicate medical results to patients under clinical supervision.</li><li>Complete accurate documentation of patient visits.</li></ul>Medical Receptionist Requirements: * Bachelors degree (advantageous).<ul><li>2 years of experience at a healthcare facility in a medical receptionist role (essential).</li><li>Innovative thinker with strong conceptual and problem-solving skills.</li><li>Meticulous attention to detail with the ability to multi-task.</li><li>Strong organizational, administrative, and planning skills.</li><li>Ability to work under pressure and react effectively to emergency situations.</li><li>Ability to use discretion while working with sensitive information.</li><li>Excellent documentation, communication, and IT skills.</li><li>Passionate about healthcare excellence.</li></ul><ul><li>Previous Healthcare experience is an advantage</li><li>Arabic language - speaking is must</li><li>Only female candidate can apply</li></ul>Job Types: Full-time, PermanentPay: From AED2,500.00 per monthWork Location: In person

Customer Relation Executive - Female

Emirates Islamic

<div>To comply with country regulations, we are looking for UAE talent to fill this role.
Job Responsibility:
<ul><li>Effectively identify and respond to Business Banking client needs.
</li><li>Ensure completion of client transaction in timely and quality manner.
</li><li>Increase client satisfaction by providing high-quality service.
</li><li>Support the quality initiative by reducing transaction defeats and cycle time.
</li><li>Provide product and service information, advice and relevant products and services to customers to increase their awareness and promote their usage.
</li><li>Contacting client and getting missing documents.
</li><li>Execute relevant financial transaction for clients in line with service.
</li><li>Create and exploit opportunities to promote and sell a portfolio of products and services that meets the needs of existing and prospective customers to achieve the assigned sales objectives/standards.
</li><li>Maximize the referral opportunities from client interactions.
</li><li>Identify and act on sales and relationship &ndash;deepening opportunities to facilitate retention and continued relationship.
</li><li>Understand access channels (ATM, Internet banking, Phone banking, etc.) to proactively educate clients on access options.
</li><li>Apply and comply with relevant processes, procedures and controls to meet the unit&rsquo;s needs while providing efficient service to customers.
</li></ul>Job Skills &amp; Qualifications:
<ul><li>High School / Bachelor Graduate
</li><li>At least 2 years of relevant experience in similar job
</li></ul>What we offer you:
<ul><li>Competitive salary package
</li><li>Strong emphasis on work-life balance and wellbeing across the bank
</li><li>World-class Learning &amp; Development platform and career development
</li><li>Generous annual leave entitlement and Private Healthcare
</li><li>Preferential banking facilities for employees</li></ul></div>

Customer Relationship Officer (UAE Nationals Only)

Grandiose

<div>
 
 At
 
 Grandiose
 
 , we are currently seeking a
 
 HRBP
 
 to support our growing eCommerce team.
 
 
 
 
 
 
 Job Purpose:
 
 
 
 
 
 
 Act as a strategic HR partner to the eCommerce function, driving performance, organizational effectiveness, and workforce discipline across operations, while supporting rapid business growth and scalability.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 
 
 1. Performance Management &amp; Discipline
 
 
 <ul>
 <li>
 Drive performance culture across eCommerce teams (operations, call center, outsourced staff)
 </li>
 <li>
 Implement and enforce performance frameworks (KPIs, reviews, corrective actions)
 </li>
 <li>
 Identify low performers and ensure timely action (coaching, PIPs, exits)
 </li>
 <li>
 Support leadership in maintaining accountability and high standards
 </li>
 </ul>
 
 
 
 
 
 2. Workforce Planning &amp; Scaling
 
 
 <ul>
 <li>
 Support manpower planning aligned with business growth (dark stores, expansion, peak demand)
 </li>
 <li>
 Ensure optimal staffing levels across all functions
 </li>
 <li>
 Work with outsourcing partners to manage workforce supply and quality
 </li>
 <li>
 Anticipate hiring needs based on business forecasts
 </li>
 </ul>
 
 
 
 
 
 3. Employee Relations &amp; Issue Resolution
 
 
 <ul>
 <li>
 Handle employee concerns, conflicts, and escalations effectively
 </li>
 <li>
 Maintain balance between employee engagement and business priorities
 </li>
 <li>
 Ensure issues are resolved quickly without disrupting operations
 </li>
 <li>
 Act as a trusted advisor to managers on people-related matters
 </li>
 </ul>
 
 
 
 
 
 4. Organizational Development
 
 
 <ul>
 <li>
 Support structuring of teams as the business scales
 </li>
 <li>
 Identify gaps in roles, capabilities, and reporting lines
 </li>
 <li>
 Work with leadership to improve team efficiency and clarity
 </li>
 </ul>
 
 
 
 
 
 5. HR Processes &amp; Compliance
 
 
 <ul>
 <li>
 Ensure adherence to company policies, labor laws, and HR processes
 </li>
 <li>
 Manage onboarding, transfers, exits, and documentation
 </li>
 <li>
 Maintain strong governance across outsourced and internal teams
 </li>
 </ul>
 
 
 
 
 
 6. Engagement (With Purpose)
 
 
 <ul>
 <li>
 Drive targeted engagement initiatives that improve performance and retention
 </li>
 <li>
 Avoid &ldquo;vanity engagement&rdquo; &mdash; focus on what impacts output and stability
 </li>
 <li>
 Monitor morale and act before it impacts productivity
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Required Skills and Qualifications:
 
 
 <ul>
 <li>
 5&ndash;8 years experience as HRBP, preferably in retail, eCommerce, or operations-heavy environments
 </li>
 <li>
 Experience handling large workforce populations (including outsourced staff)
 </li>
 <li>
 Strong understanding of labor laws and HR practices in UAE
 </li>
 <li>
 Proven ability to work in fast-paced, high-pressure environments
 </li>
 <li>
 Strong stakeholder management with business leaders
 </li>
 </ul>
</div>

Human Resources Business Partner

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