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customer relations coordinator

haus & haus

<div>
 
 Welcome to haus &amp; haus. As an award-winning Real Estate agency, we have an established record of achievement and service - as well as expertise in Residential Sales &amp; Leasing, Short Term &amp; Holiday Rentals, Off Plan &amp; Investments, Property Management and Commercial Properties in Dubai.
 
 
 
 
 
 We are passionate about maintaining strong, long-lasting relationships with our clients, and are known for our impeccable service standards and professionalism.
 
 
 
 
 
 We are seeking a Guest Relations Coordinator to join our award-winning Holiday &amp; Short Term Rentals team. We are looking for someone who is driven, customer focused, able to work well under pressure and can use their own initiative.
 
 
 
 
 
 
 Role Requirements
 
 
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 Managing a portfolio of up to 50 properties (area specific).
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 Coordinate any issues faced by the tenants on a daily basis.
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 Coordinate check ins and check outs for the guests on a 24 hour basis.
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 Schedule all housekeeping requirements.
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 Facilitate any maintenance issues with our in-house maintenance team or 3rd party maintenance teams.
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 Responsible to maintain a high level of occupancy all year round.
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 Carrying out Inventory checks after guests leave the property.
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 Answer incoming leads via email, phone and WhatsApp for listings.
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 Responding to all enquiries on International platforms.
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 Facilitate viewings with clients.
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 Track, remind and collect any due rental payments.
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 Responsible to return clients security deposits.
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 Record all bookings and client's information in our PMS system.
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 What We Provide
 
 
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 Minimum 2 years experience in a similar role.
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 Driving license and car is a must.
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 Experience in Dubai is essential.
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 Experience and knowledge of the Dubai Real Estate market is preferred.
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 Strong negotiation and consultative sales skills.
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 Proven experience improving customer satisfaction.
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 Excellent communication skills, with a high proficiency in English.
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 Advanced troubleshooting and multi-tasking skills.
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 </ul>
 
 
 
 
 If you meet the above criteria, you could be the superstar we have been looking for!
 
 
 
 
 
 Come and join a Dubai agency that's rising fast. Apply now!
 
</div>

Guest Relations Coordinator

International Free Zone Authority | IFZA

<div>
 The Client Relations Officer oversees the entirety of the administrative process required to issue or amend trade licenses while answering all related inquiries by professional partners and clients. The role requires monitoring the CRM system and checking information accuracy to ensure processes run smoothly and applications are processed in a timely manner.
 
 
 Responsibilities:
 
 
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 Providing clients and professional partners with license-related information in line with organizational time-frames and guidelines
 
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 Issuing quotes and providing license-related documentation to clients and professional partners
 
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 Monitoring and updating the CRM system regularly when managing a portfolio of work
 
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 Accurately analyzing the content of all documentation such as passports, application forms and resolutions
 
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 Responding to all partners&rsquo; and clients&rsquo; emails and queries on a range of scenarios faced by licensees
 
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 Delivering exceptional levels of customer service, ensuring IFZA&rsquo;s reputation and integrity is maintained
 
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 Fostering long-lasting business relationships with clients and professional partners
 
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 Handling complaints and finding optimal solutions to ensure clients&rsquo; happiness and retention
 
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 Operating closely with sales, finance, and renewals departments
 
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 Performing other job-related duties as assigned by Management
 
 
 
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 Requirements
 
 
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 Full English proficiency is required
 
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 Additional spoken languages are a plus
 
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 Intermediate computer literacy is required e.g., MS Office
 
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 Excellent customer service skills with the ability to communicate effectively on phone calls, via email, and during sporadic face-to-face interactions
 
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 Strong attention to details
 
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 Customer Service and Client Relationship Management experience is advantageous
 
 
 
 
 
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 Benefits
 
 
 
 As an employee of IFZA, you can expect:
 
 
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 24 working days as annual leave
 
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 Annual flight home
 
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 Life insurance plan
 
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 Medical insurance plan (with the option to upgrade at your own cost)
 
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 Bonus scheme (in relevant departments)
 
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 Access to exclusive Fazaa discounts (applicable in participating retail stores, food &amp; beverage outlets, fitness clubs, cinemas, theme parks, clinics, and more)
 
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 </ul>
</div>

Client Relations Officer

Seddiqi Holding

<div>
 
 Seddiqi Holding is a Family-owned and managed company with a unique, diversified portfolio of businesses and brands across numerous sectors. The business includes Ahmed Seddiqi, Seddiqi Properties, Swiss Watch Services and Mizzen.
 
 
 
 
 
 We are looking to hire a
 
 Coordinator - Customer Experience
 
 who will be responsible for providing administrative support to CX deliverables and coordinating with the different departments within the company on various activities including client gifting, stock management and replenishment for gifts, stationary, and ensures accurate recording of all information.
 
 
 
 
 
 
 Key Responsibilities:
 
 
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 Coordinates with the Marketing department to have complete information related to social media posts, events or small-scale gatherings in boutiques and brief the team accordingly to be ready for client enquiries.
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 Collaborates with all departments to ensure timely communication and consolidation of data and requirements.
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 Participates in the implementation and execution of department directives, initiatives and programs (i.e. team building, internal staff meetings, trainings, etc.
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 Coordination for cakes, flowers, special gifting suppliers and ensure delivery at the right time to clients.
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 Manage all invoicing of gifts from all suppliers.
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 Handle exception request from the boutiques and coordinate approval from line manager.
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 Manage the logging and storage of CRM customer cards received from the different branches and perform quality check on them and have them ready for any claim on privacy.
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 Monitor Logging of data related to client celebrations by colleagues, report consolidation, ensuring that all the top clients are getting the right recognition via coordinating with boutique managers prior to dates.
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 Invoice gifts that are allocated for celebrations against recipient records.
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 Managing the inventory of the compensation gifts and of the retention gift.
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 Coordinating with Couriers to facilitate delivery to clients for service recovery in case of complaints.
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 Liaises with logistics Department on deliveries to the different POS.
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 Create trackers for important KPIS not available in the native systems.
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 Liaise with all other department for any needed information for smooth operation.
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 Performs random checks against customer related standards internally or with the customer facing colleagues against agree on list of findings. (e.g. gift reaching clients, client eligibility for gift requests.)
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 Assist with Dubai Watch Week related activities and coordination.
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 Review and regularly update contact details and location listings on our websites, malls websites and principal brands websites to ensure consistency of message for customers.
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 </ul>
 
 
 
 
 
 In order to be successful in this role, you should have:
 
 
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 Bachelor's degree or equivalent.
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 1-3 years job related experience.
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 Excellent written and verbal communication skills.
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 Basic understanding of database concepts
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 Knowledge of prioritization, managing workload effectively.
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 Familiarization with statistical tools.
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 </ul>
 
 
 
 
 
 
 If you are ready for your next challenge, Apply Now!
 
 
 
</div>

Coordinator - Customer Experience

HAVN Lifestyle Getaways

About Us: HAVN is a leading, fully licensed holiday home company in Dubai, managing a portfolio of premium short-term rentals across the city. We&rsquo;re looking for a Client Relations Executive with a strong background in account management to build and maintain long-term relationships with our property owners and partners.Key Responsibilities:<ul><li>Serve as the main point of contact for property owners and landlords</li><li>Manage and nurture client relationships to ensure satisfaction and trust</li><li>Provide regular updates on property performance, occupancy, and revenue</li><li>Coordinate with internal teams (operations, guest relations, and finance) to deliver seamless service</li><li>Handle client inquiries and resolve issues promptly and professionally</li><li>Support new property onboarding and ensure compliance with company standards</li><li>Identify opportunities to improve owner experience and retention</li><li>Maintain accurate client records and documentation</li></ul>Requirements:<ul><li>Previous experience in account management, client relations, or a similar role (mandatory)</li><li>Strong communication and interpersonal skills</li><li>Proficient in English (additional languages are a strong advantage)</li><li>Well-organized, proactive, and detail-oriented</li><li>Ability to manage multiple accounts simultaneously</li><li>Confident in handling professional correspondence and reports</li><li>Dubai-based and available to work from our Business Bay office</li></ul>What We Offer:<ul><li>Salary: 7,000&ndash;8,000 AED (depending on experience)</li><li>Supportive, collaborative work environment</li><li>Growth opportunities within a fast-growing company</li></ul>If you&rsquo;re a people person with a passion for relationship management and a knack for organization &mdash; we&rsquo;d love to have you on the HAVN team!Apply now to join HAVN and be part of Dubai&rsquo;s growing holiday homes success story.Job Type: Full-timePay: AED7,000.00 - AED8,000.00 per monthApplication Question(s):<ul><li>How many years of experience do you have in account management or client relations?</li><li>What languages do you speak fluently?</li></ul>

Client Relations Executive – Holiday Homes, Dubai

Niche Pack

Job Overview: The Sales Coordinator (Female) will be responsible in assisting the review of pre-sale proposals, and preparation and administration of sales orders. He/she will collaborate with the production team and clients to ensure products adhere to client specifications. Success in this role will be demonstrated by proactively participating in the overall sales process to help the team drive sales growth and customer satisfaction.Key Responsibilities:<ul><li>Assists the Sales Manager in the implementation of the company&rsquo;s sales initiatives and strategies</li><li>Participates in both selling and administrative operations of the company</li><li>Designs sales strategies and processes</li><li>Generates reports regarding the status of the department</li><li>Maintains files systems and database of sales records</li><li>Responds to client concerns</li><li>Maintains customer relations and satisfaction</li><li>Prepares PowerPoint presentations</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s degree in Business Management, Business Development, Logistics, Supply Chain Management or other similar fields</li><li>Minimum 3 years of experience as Sales Coordinator</li><li>Excellent communication and coordination skills</li><li>Proficient in MS Office and sales applications</li><li>Has Advanced Excel skills</li><li>Exceptional time-management and organizational skills</li><li>Strong leadership and interpersonal skills</li><li>Excellent in multitasking</li><li>Able to work under pressure</li><li>Able to travel when needed</li><li>Any nationality</li><li>Freshers can apply</li></ul>Salary Offer:<ul><li>Based on job experiences</li></ul>Job Type: Full-timePay: AED2,000.00 - AED2,300.00 per monthApplication Question(s):<ul><li>Are you willing to travel when needed?</li><li>Are you knowledgeable in Advanced Excel?</li><li>What visa do you currently have?</li></ul>Experience:<ul><li>Sales Coordinator: 3 years (Preferred)</li></ul>Language:<ul><li>English (Required)</li><li>Tagalog (Preferred)</li></ul>Location:<ul><li>Dubai (Preferred)</li></ul>

Sales Coordinator (Female)

mepcontracting2017@gmail.com

Responsibilities include, but are not limited to:<ul><li>In charge of all Technicians/Laborers related concerns</li><li>Overseas &amp; Local recruitment planning &amp; arrangement (Technicians/Laborers)</li><li>Manpower allocation &amp; planning (Site Requirements, Deployment, Site Transfers)</li><li>Bridging management and employee relations by addressing demands, grievances, or other issues</li></ul>Requirements:<ul><li>Proven experience as HR Coordinator/HR Officer in a construction company</li><li>Must have UAE experience</li></ul>Job Type: Full-timePay: Up to AED5,000.00 per monthApplication Question(s):<ul><li>Can you join within 1 week?</li><li>How much is your expected salary?</li></ul>Experience:<ul><li>HR Coordinator/HR Officer: 2 years (Required)</li><li>Employee Relations (Laborers): 2 years (Required)</li><li>Overseas &amp; Local Recruitment Coordination: 2 years (Required)</li></ul>

HR Coordinator

Job description:Responsibilities include, but are not limited to:<ul><li>In charge of all Technicians/Laborers related concerns</li><li>Overseas &amp; Local recruitment planning &amp; arrangement (Technicians/Laborers)</li><li>Manpower allocation &amp; planning (Site Requirements, Deployment, Site Transfers)</li><li>Bridging management and employee relations by addressing demands, grievances, or other issues</li></ul>Requirements:<ul><li>Proven experience as HR Coordinator/HR Officer in a construction company</li><li>Must have UAE experience</li></ul>Job Type: Full-timePay: Up to AED6,000.00 per monthApplication Question(s):<ul><li>Are you immediately available?</li><li>How much is your expected salary?</li></ul>Experience:<ul><li>HR Coordinator/HR Officer: 2 years (Required)</li><li>Employee Relations (Laborers): 2 years (Required)</li><li>Overseas &amp; Local Recruitment Coordination: 2 years (Required)</li></ul>

Human Resources Officer

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