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customer relations coordinator

Book that boat

<p><strong>Key Responsibilities:</strong></p>
<ul>
<li>Handle customer inquiries and bookings via phone, email, and in-person.</li>
<li>Ensure accurate input of booking details into the system and provide confirmation to customers.</li>
</ul>
<ol>
<li><strong>Upselling and Cross-Selling</strong>
<ul>
<li>Promote additional services and upgrades to customers, such as extended rental hours or premium packages.</li>
<li>Suggest complementary experiences to enhance customer satisfaction and revenue.</li>
</ul>
</li>
<li><strong>On-Site Customer Support</strong>
<ul>
<li>Greet customers upon arrival at the boat, confirm bookings, and collect any outstanding payments.</li>
<li>Provide customers with a brief overview of safety protocols and boat features.</li>
</ul>
</li>
<li><strong>Boat Preparation and Inspection</strong>
<ul>
<li>Inspect the boat before departure to ensure it is clean, well-maintained, and ready for the customer.</li>
<li>Address any issues or discrepancies with the boat owner or maintenance team promptly.</li>
</ul>
</li>
<li><strong>Customer Relations</strong>
<ul>
<li>Act as the primary point of contact for customers during their rental period.</li>
<li>Resolve any customer concerns or complaints professionally and efficiently.</li>
</ul>
</li>
<li><strong>Administrative Tasks</strong>
<ul>
<li>Maintain accurate records of bookings, payments, and customer feedback.</li>
<li>Assist with daily reports and operational documentation.</li>
</ul>
</li>
</ol>
<p><strong>Qualifications and Skills:</strong></p>
<ul>
<li>Previous experience in customer service, hospitality, or the boating industry is preferred.</li>
<li>Strong communication and interpersonal skills.</li>
<li>Excellent organizational and multitasking abilities.</li>
<li>Attention to detail and problem-solving skills.</li>
<li>Proficiency in English (Arabic or other languages is a plus).</li>
<li>Familiarity with Dubai s tourism and boating industry is an advantage.</li>
</ul>
<p><strong>What We Offer:</strong></p>
<ul>
<li>Competitive salary package.</li>
<li>Opportunities for growth within a dynamic and expanding company.</li>
<li>A vibrant and supportive work environment.</li>
</ul>

Customer Service Representative

International Free Zone Authority | IFZA

<div>
 The Client Relations Officer oversees the entirety of the administrative process required to issue or amend trade licenses while answering all related inquiries by professional partners and clients. The role requires monitoring the CRM system and checking information accuracy to ensure processes run smoothly and applications are processed in a timely manner.
 <br/>
 <br/>
 Responsibilities:
 <br/>
 <br/>
 <ul>
  <li>
   Providing clients and professional partners with license-related information in line with organizational time-frames and guidelines
   <br/>
  </li>
  <li>
   Issuing quotes and providing license-related documentation to clients and professional partners
   <br/>
  </li>
  <li>
   Monitoring and updating the CRM system regularly when managing a portfolio of work
   <br/>
  </li>
  <li>
   Accurately analyzing the content of all documentation such as passports, application forms and resolutions
   <br/>
  </li>
  <li>
   Responding to all partners&rsquo; and clients&rsquo; emails and queries on a range of scenarios faced by licensees
   <br/>
  </li>
  <li>
   Delivering exceptional levels of customer service, ensuring IFZA&rsquo;s reputation and integrity is maintained
   <br/>
  </li>
  <li>
   Fostering long-lasting business relationships with clients and professional partners
   <br/>
  </li>
  <li>
   Handling complaints and finding optimal solutions to ensure clients&rsquo; happiness and retention
   <br/>
  </li>
  <li>
   Operating closely with sales, finance, and renewals departments
   <br/>
  </li>
  <li>
   Performing other job-related duties as assigned by Management
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Requirements
 <br/>
 <br/>
 <ul>
  <li>
   Full English proficiency is required
   <br/>
  </li>
  <li>
   Additional spoken languages are a plus
   <br/>
  </li>
  <li>
   Intermediate computer literacy is required e.g., MS Office
   <br/>
  </li>
  <li>
   Excellent customer service skills with the ability to communicate effectively on phone calls, via email, and during sporadic face-to-face interactions
   <br/>
  </li>
  <li>
   Strong attention to details
   <br/>
  </li>
  <li>
   Customer Service and Client Relationship Management experience is advantageous
   <br/>
   <br/>
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Benefits
 <br/>
 <br/>
 <p>
  As an employee of IFZA, you can expect:
  <br/>
 </p>
 <ul>
  <li>
   24 working days as annual leave
   <br/>
  </li>
  <li>
   Annual flight home
   <br/>
  </li>
  <li>
   Life insurance plan
   <br/>
  </li>
  <li>
   Medical insurance plan (with the option to upgrade at your own cost)
   <br/>
  </li>
  <li>
   Bonus scheme (in relevant departments)
   <br/>
  </li>
  <li>
   Access to exclusive Fazaa discounts (applicable in participating retail stores, food &amp; beverage outlets, fitness clubs, cinemas, theme parks, clinics, and more)
   <br/>
  </li>
 </ul>
</div>


Client Relations Officer

The Emirates Group

<div><h5 class="jobSectionHeader"><b>Job Purpose
</b></h5><p>At Emirates Group, we connect the world through our global hub in Dubai, ensuring our customers always &lsquo;Fly Better.&rsquo; As one of the most recognised and admired brands globally, we&rsquo;re driven by innovation and excellence. Join us as a <b>E-Customer Relationship Management Coordinator - Emiratisation </b>and experience a fast-paced, multicultural environment where your ideas and expertise will help shape the future of aviation. Here, you&rsquo;ll grow alongside professionals from diverse backgrounds, contributing to our shared success and making your mark on a global stage.
</p><p>As a <b>E-Customer Relationship Management Coordinator, </b>you will be responsible to coordinate with the E-Commerce Manager to implement and manage e-commerce Customer Relationship Management (CRM) channels to maximise online Engagement, via Salesforce Marketing Cloud including setting up and executing the CRM Strategy for dnata Travel / or / Emirates Holidays online.
</p><p><b>In this role, you will:
</b></p><ul><li>Assist in the development and implementation of all CRM strategies to maximize online engagement and monitor main KPI?s such as growth of user database, Click through Rate (CTR), Conversion (CVR) Improvement performance in conjunction with the E-Commerce Manager and brand stakeholders (Dubai/Local).
</li><li>Explore sales opportunities across multiple devices and websites and assist in managing, increasing and segmenting the email database.
</li><li>Liaise with internal/ external stakeholders ensuring all online campaign activity initiatives are properly identified, communicated, planned, executed and measured in compliance with local legal requirements.
</li><li>Report issues/troubleshooting to relevant departments (IT/Product/Systems) to support business improvement and process efficiency.
</li><li>Work on automation of emails, sharing the flow of automation and liaising with relevant development teams in order to expose the appropriate information from the data layer and send it through to Salesforce Marketing Cloud
</li><li>Ensure the smooth operation and commercialisation of all new online features and products incorporated to email strategies.
</li><li>Brief the Corporate Communications team (DXB) on all local tactical activity including content and creatives required. Approve staging sites and ensure that all content on local sites is up to date. Ensure the agreed Corporate Communications policy and process is adhered to for all Online Travel Agency (OTA) marketing/media activity.
</li><li>Keep business stakeholders updated on activities from a CRM perspective, and prepare reports on a recurrent basis to track performance of email/CRM activities. Make recommendations to enhance online services/facilities for local markets across the ME &amp; I brands based on the data gathered.
</li>To check, verify that all the emails across the CRM journey, are working with no errors and additionally work with internal stakeholders to improve the CRM Journey, including the A/B Test performance to increase CTR / Open Rate and CVR.<br>
<li>
</li></ul><p></p><br>
<br>
<h5 class="jobSectionHeader"><b>Qualification
</b></h5><p><b>To be considered for this role, you must meet the below requirements:
</b></p><ul><li>Experience with working on websites from an e-commerce capacity
</li><li>Experience in the E-Commerce environment and an understanding of technology is essential.
</li><li>Knowledge, skills and experience gained in the area of e-Commerce and an understanding of e-Commerce technology
</li><li>Knowledge and utilization of Salesforce Marketing Cloud
</li><li>Familiarity with best practices in web-based marketing and thorough knowledge of MS Office applications- Excel &amp; Power Point &amp; Word
</li><li>Fluency in spoken &amp; written English
</li></ul><p>At Emirates Group, we&rsquo;re committed to providing our employees with opportunities to grow and develop their careers. If you&rsquo;re looking for a challenging and rewarding opportunity, apply today and join our team!
</p><h5 class="jobSectionHeader"><b>Salary &amp; benefits
</b></h5><p>Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotel stays worldwide.
<br>
<br>
Discover what it&rsquo;s like to live and work in our fast-paced, cosmopolitan home city by visiting the Dubai Lifestyle section on our career&rsquo;s website: www.emirates.com/careers .</p></div>

E-Customer Relationship Management Coordinator

<p>As an <strong>E-Customer Relationship Management Coordinator,</strong> you will be responsible to coordinate with the E-Commerce Manager to implement and manage e-commerce Customer Relationship Management (CRM) channels to maximise online Engagement, via Salesforce Marketing Cloud including setting up and executing the CRM Strategy for dnata Travel / or / Emirates Holidays online.</p>
<p><strong>In this role, you will:</strong></p>
<ul>
 <li>Assist in the development and implementation of all CRM strategies to maximize online engagement and monitor main KPI?s such as growth of user database, Click through Rate (CTR), Conversion (CVR) Improvement performance in conjunction with the E-Commerce Manager and brand stakeholders (Dubai/Local).</li>
 <li>Explore sales opportunities across multiple devices and websites and assist in managing, increasing and segmenting the email database.</li>
 <li>Liaise with internal/ external stakeholders ensuring all online campaign activity initiatives are properly identified, communicated, planned, executed and measured in compliance with local legal requirements.</li>
 <li>Report issues/troubleshooting to relevant departments (IT/Product/Systems) to support business improvement and process efficiency.</li>
 <li>Work on automation of emails, sharing the flow of automation and liaising with relevant development teams in order to expose the appropriate information from the data layer and send it through to Salesforce Marketing Cloud</li>
 <li>Ensure the smooth operation and commercialisation of all new online features and products incorporated to email strategies.</li>
 <li>Brief the Corporate Communications team (DXB) on all local tactical activity including content and creatives required. Approve staging sites and ensure that all content on local sites is up to date. Ensure the agreed Corporate Communications policy and process is adhered to for all Online Travel Agency (OTA) marketing/media activity.</li>
 <li>Keep business stakeholders updated on activities from a CRM perspective, and prepare reports on a recurrent basis to track performance of email/CRM activities. Make recommendations to enhance online services/facilities for local markets across the ME &amp; I brands based on the data gathered.</li>
 <li>To check, verify that all the emails across the CRM journey, are working with no errors and additionally work with internal stakeholders to improve the CRM Journey, including the A/B Test performance to increase CTR / Open Rate and CVR.</li>
</ul>

Niche Pack

<p><b>Job Overview:</b> The Sales Coordinator (Female) will be responsible in assisting the review of pre-sale proposals, and preparation and administration of sales orders. He/she will collaborate with the production team and clients to ensure products adhere to client specifications. Success in this role will be demonstrated by proactively participating in the overall sales process to help the team drive sales growth and customer satisfaction.</p><p><b>Key Responsibilities:</b></p><ul><li>Assists the Sales Manager in the implementation of the company&rsquo;s sales initiatives and strategies</li><li>Participates in both selling and administrative operations of the company</li><li>Designs sales strategies and processes</li><li>Generates reports regarding the status of the department</li><li>Maintains files systems and database of sales records</li><li>Responds to client concerns</li><li>Maintains customer relations and satisfaction</li><li>Prepares PowerPoint presentations</li></ul><p><b>Qualifications:</b></p><ul><li>Bachelor&rsquo;s degree in Business Management, Business Development, Logistics, Supply Chain Management or other similar fields</li><li>Minimum 3 years of experience as Sales Coordinator</li><li>Excellent communication and coordination skills</li><li>Proficient in MS Office and sales applications</li><li>Has Advanced Excel skills</li><li>Exceptional time-management and organizational skills</li><li>Strong leadership and interpersonal skills</li><li>Excellent in multitasking</li><li>Able to work under pressure</li><li>Able to travel when needed</li><li>Any nationality</li><li>Freshers can apply</li></ul><p><b>Salary Offer:</b></p><ul><li>Based on job experiences</li></ul><p>Job Type: Full-time</p><p>Pay: AED2,000.00 - AED2,300.00 per month</p><p>Application Question(s):</p><ul><li>Are you willing to travel when needed?</li><li>Are you knowledgeable in Advanced Excel?</li><li>What visa do you currently have?</li></ul><p>Experience:</p><ul><li>Sales Coordinator: 3 years (Preferred)</li></ul><p>Language:</p><ul><li>English (Required)</li><li>Tagalog (Preferred)</li></ul><p>Location:</p><ul><li>Dubai (Preferred)</li></ul>

Sales Coordinator (Female)

Mirak Group

<p>Job Location</p>
 
 <div>
 <p> <span>Dubai, <br> United Arab Emirates</span> </p>
 </div>
 
 <div>
 <div>
 <p>Experience</p>
 </div>
 <div>
 <p> <span>3 to 5 years</span> </p>
 </div>
 </div>
 <div>
 <div>
 <p>Qualification Level</p>
 </div>
 <div>
 <p> <span>Graduate; Post Graduate</span> </p>
 </div>
 </div>
 <div>
 <div>
 <p>Job Function</p>
 </div>
 <div>
 <p> <span>HR / Industrial Relations / Training<br> </span> </p>
 </div>
 </div>
 <div>
 <div>
 <p>Skillset</p>
 </div>
 <div>
 <p> <span>HR Knowledge</span> </p>
 </div>
 </div>
 <div>
 <div>
 <p>Preferred Jobseekers</p>
 </div>
 <div>
 <p>Jobseekers from any country</p> 
 <div>
</div>
 <div>
<span>HR Coordinator<br> <br>Job Location : Dubai, UAE<br> <br>Requirements :<br> <br>  Should have experience as HR Coordinator<br>  Any Nationals <br><br></span></div>
 </div>
 <div>
 <div>
</div>
 </div>
 <div>
 <div>
</div></div></div>

HR Coordinator

Budovsky Online FZCO

<p><b>Patient Manager / Treatment Coordinator</b></p><p><b>Salary:</b> From <b>10,000 AED/month</b> (Base 6,000 AED + Commission on closed treatment plans)</p><p><b>Job Description:</b></p><p>Budovsky clinic is looking for a <b>proactive and sales-driven Patient Manager (Treatment Coordinator)</b> to join our professional team in Dubai.<br/>The ideal candidate is confident, persuasive, and passionate about helping patients begin their treatment journey in a premium dental environment.</p><p><b>Key Responsibilities:</b></p><ul><li>Present and explain <b>treatment plans</b> to patients, motivating them to start treatment.</li><li>Prepare and structure treatment plans together with the doctors.</li><li><b>Coordinate and follow up</b> with patients throughout the entire treatment process.</li><li>Maintain strong communication and provide top-quality service at all times.</li><li>Track results and meet monthly treatment-start targets.</li><li>Handle returning and referral patients efficiently.</li></ul><p><b>Requirements:</b></p><ul><li>Previous experience in <b>sales, customer relations, and medical coordination</b> (dental experience is an advantage).</li><li>Strong communication and negotiation skills.</li><li>Fluent in Russian and <b>English</b> (additional languages are a plus).</li><li>Organized, positive, and responsible personality.</li><li>Familiarity with CRM systems and reporting tools.</li></ul><p><b>We Offer:</b></p><ul><li>Total income from <b>10,000 AED/month</b> (6,000 AED fixed + commission).</li><li>Modern, high-end dental clinic environment.</li><li>Supportive and professional team.</li><li>Continuous training and career growth opportunities.</li></ul><p>Job Types: Full-time, Permanent, Contract<br/>Contract length: 24 months</p><p>Pay: From AED10,000.00 per month</p><p>Application Question(s):</p><ul><li>Do you have experience in dental sales or treatment coordination?</li></ul><p>Language:</p><ul><li>Russian (Required)</li></ul>

Patient Manager / Treatment Coordinator

Explore 5664+ Customer relations coordinator in Dubai this November. Find roles across top companies and apply now to boost your career.

5664 customer relations coordinator jobs IN Dubai

Customer Service Representative

Client Relations Officer

E-Customer Relationship Management Coordinator

E-Customer Relationship Management Coordinator

Sales Coordinator (Female)

HR Coordinator

Patient Manager / Treatment Coordinator