sales manager

account manager

sales coordinator

telesales executive

hr executive

customer relations coordinator

The Doris Duan-Young Autism Center

Client Relations Officer (Female / Arabic &amp; English Speaker)Full-time/ Admin / Dubai Healthcare CityBe part of DDY - Expertise That Cares!The Doris Duan-Young Autism Center (DDY) is a multidisciplinary center in Dubai Healthcare City. We are committed to delivering innovative, evidence-based programs and services, supported by industry-recognized credentials, accreditations, and certifications.We are looking for a Client Relations Officer to join our team at our Autism Center &mdash; someone who is compassionate, professional, and passionate about making a difference in the lives of children and families.This role offers an exciting chance to elevate your career in an inspiring &amp; Supportive environment.Key Responsibilities:<ul><li>Serve as the primary point of contact for both existing and new clients and families.</li><li>Answer a high volume of client inquiries and maintain a rapid response and follow-up rate according to the company standards.</li><li>Conduct communication with potential new clients, providing all relevant information about company services.</li><li>Educate patients about payment options and financial assistance while handling price and package negotiations with clients.</li><li>Explain all paperwork, policies, and Insurance procedures, and schedule the initial consultation appointments, assessment appointments, intake appointments, etc.</li><li>Support the admissions and onboarding process for new clients</li><li>Build and maintain long-term positive relationships with parents, caregivers, and stakeholders.</li><li>Coordinate closely with the Client Relations Manager to ensure seamless service delivery.</li><li>Collaborate with the clinical and administrative teams to ensure client satisfaction and service quality.</li><li>Maintain accurate and confidential client records in line with organizational standards.</li><li>Obtain customer feedback, assist with client satisfaction surveys, and provide regular updates to the Management of any concerns/matters that may arise.</li></ul>Requirements:<ul><li>A bachelor&rsquo;s degree in a related field is required.</li><li>Fluency in Arabic and English (spoken and written) is mandatory.</li><li>Previous experience in a healthcare or rehabilitation setting (experience in an autism or therapy center is a plus).</li><li>Good understanding of insurance procedures and documentation.</li><li>Strong communication, coordination, and interpersonal skills.</li><li>Excellent negotiation skills and multitasking abilities.</li><li>Professional, empathetic, and client-focused attitude.</li><li>Proficiency in Microsoft Office, MS Excel, and CRM systems (preferred).</li><li>Ability to work collaboratively within a multidisciplinary team.</li></ul>If you are interested, please share your CV with hr@ddydubai.com or drop your CV directly to the HR team via WhatsApp +971 55 524 8075Job Type: Full-timeEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Health care preferbly in rehabilitation/autism center: 3 years (Preferred)</li></ul>Language:<ul><li>Arabic (Required)</li><li>English (Required)</li></ul>Work Location: In person

Client Relations Officer (CRO)

EMWme

Coordinator works from our Dubai Office and contributes to the overall success of the organization by effectively managing all tasks for the organization as and when required.Duties and Responsibilities:o Keeping Track on Vendor Marketing fundso EMWmeWebsite (Management)o EMWmeCollateralo Events /Seminars Managemento Customers PRs/CS, Registrations and Surveyso Customers Requests Routing to right departmento Designing EMWmeGraphics/Artworkso Marketing campaigns / email blasts / Social Media Experto Award Nominationso Social Media Managemento Giveawayso Season greetings to databaseo Managing EMWme databaseo Channel and Marketing programo Rebate and Incentive Planso Track on partnership levelo Keeping track on technical/sales Certificationso Employee training managemento Tracking Vendor Promotionso Employee Partner Portal Registrationso Must have min 3 years in Sales process using Zoho CRM experienceo RFx Compliance &amp; Submittalo Zoho.com Administrationo Sales offers follow-upo Financial Offers Complianceo Sales Meeting Minuteso Customer correspondenceo Customer training managemento Taking Sales phone enquiries if requiredo Assistance in Trade Licenses Renewalso Setting up C-Level Meetingso Updating and Tracking Agreements/legal documents with Legal Departmento Sales Meeting Minuteso Ad Hoc work as and when requiredRequirements:<ul><li>Bachelor&rsquo;s degree, MBA is a plus</li><li>5+ years in a Zoho CRM Marketing and Sales role</li><li>Ability to work with minimum supervision and represent EMWme with utmost professionalism</li><li>This position requires product line planning experience and a breadth of knowledge in ICT</li><li>Experience with Hospitality</li><li>Superior communications, presentation, and customer interface skills</li><li>Fluency in English</li><li>Fluency in Arabic is a plus</li><li>Ability to thrive in a fast-paced environment</li><li>Ability to handle pressure</li><li>Reports to Operations Manager</li></ul>Job Types: Full-time, PermanentPay: Up to AED8,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>ZOHO CRM: 3 years (Required)</li></ul>Location:<ul><li>Dubai (Required)</li></ul>Work Location: In person

Sales and Marketing Coordinator

LF MC

La Familia Medical Center is looking for a confident, energetic, and sales-oriented Patient Relationship &amp; Sales Coordinator to join our growing team in Dubai.The ideal candidate must have strong communication and upselling skills, be comfortable handling a high volume of calls, and be able to build excellent relationships with patients both over the phone and face-to-face.This role is focused on:<ul><li>Patient communication &amp; follow-up</li><li>Converting inquiries into appointments</li><li>Upselling treatments and packages</li><li>Increasing clinic revenue</li><li>Building long-term patient relationships</li><li>Supporting overall patient satisfaction</li></ul>Responsibilities<ul><li>Make outbound calls to new and existing patients</li><li>Follow up on inquiries, pending treatments, and missed appointments</li><li>Convert leads into confirmed bookings</li><li>Promote clinic services, offers, and treatment plans</li><li>Upsell suitable services professionally</li><li>Assist patients with treatment information and booking coordination</li><li>Handle WhatsApp communication professionally</li><li>Support doctors and reception team with patient coordination</li><li>Maintain daily follow-up and sales reports</li><li>Achieve monthly sales and conversion targets</li></ul>Requirements<ul><li>Previous experience in sales, customer service, aesthetics, medical center, dental clinic, wellness, or hospitality preferred</li><li>Excellent communication and persuasion skills</li><li>Fluent English required</li><li>Arabic or Russian is an advantage</li><li>Presentable and professional</li><li>Strong phone communication skills</li><li>Comfortable with sales targets and KPIs</li><li>Positive attitude and team spirit</li></ul>Preferred Skills<ul><li>Upselling &amp; sales experience</li><li>CRM or clinic system experience</li><li>WhatsApp communication handling</li><li>Strong customer relationship skills</li><li>Ability to work in a fast-paced environment</li></ul>SalaryAED 4,000 + Incentives / Commission(Based on experience and performance)Pay: AED4,000.00 - AED4,500.00 per monthWork Location: In person

Patient Relationship & Sales Coordinator

Elite Overseas Building Contracting

Hostess &amp; CoordinatorAdministration / Front Office / Client RelationsReporting to : Operations Manager / Administration Manager / Project ManagerJob PurposeThe Hostess &amp; Coordinator is responsible for professionally welcoming visitors, clients, and guests while coordinating administrative and operational support activities within the organization. The role ensures smooth front office operations, maintains positive customer relations, and supports internal coordination between departments, clients, suppliers, and site teams.Key ResponsibilitiesFront Office &amp; Reception Duties<ul><li>Welcome and assist visitors, clients, vendors, and employees in a professional and courteous manner.</li><li>Maintain reception and waiting areas in a clean, organized, and presentable condition.</li><li>Answer and direct incoming phone calls, emails, and inquiries efficiently.</li><li>Make and carry hot/cold beverages as per the client request.</li><li>Manage visitor registration and maintain visitor logs as per company procedures.</li><li>Coordinate meeting room bookings and arrange refreshments when required.</li></ul>Coordination &amp; Administrative Support<ul><li>Coordinate between departments, project teams, suppliers, and clients for daily operational requirements.</li><li>Assist management in scheduling meetings, appointments, and site visits.</li><li>Prepare and maintain records, reports, correspondence, and filing systems.</li><li>Support HR and administration activities including onboarding coordination, document collection, and employee communication.</li><li>Follow up on pending tasks, approvals, and operational requirements.</li><li>Maintain office supplies inventory and coordinate procurement requests.</li></ul>Customer Service &amp; Communication<ul><li>Handle client and customer inquiries professionally and maintain positive relationships.</li><li>Ensure timely communication and coordination with internal and external stakeholders.</li><li>Assist in organizing company events, meetings, staff gatherings, and client visits.</li><li>Support management with hospitality arrangements for VIP guests and visitors.</li></ul>Operational Support<ul><li>Coordinate transportation, accommodation, or logistics arrangements when required.</li><li>Assist project/site teams with administrative coordination and documentation.</li><li>Ensure confidentiality of company information and records.</li><li>Support implementation of company policies, procedures, and office standards.</li></ul>Accountability<ul><li>Professional handling of visitors, clients, and guests.</li><li>Accuracy and timely completion of coordination and administrative tasks.</li><li>Proper maintenance of records, schedules, and communication.</li><li>Maintaining professional appearance and behavior at all times.</li><li>Ensuring smooth front office and coordination operations.</li><li>Compliance with company policies, UAE labor laws, and health &amp; safety requirements.</li></ul>Role RequirementsEducational Qualification<ul><li>Diploma or Bachelor&rsquo;s Degree in Administration, Hospitality, Business Management, or related field.</li></ul>Experience<ul><li>Minimum 2&ndash;5 years of experience in front office, customer service, hospitality, or coordination roles.</li><li>UAE/GCC experience preferred.</li></ul>Pay: AED5,000.00 - AED5,500.00 per monthWork Location: In person

Hostess / Administrator

ADIB - Abu Dhabi Islamic Bank

<div>
 
 
 
 Role: Customer Relationship Officer&nbsp;
 
 
 
 Location: BR-Al Khawaneej Branch, Dubai
 
 &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
 
 
 
 Role Purpose:
 
 
 
 Managing products and service function to ensure the delivery of quality service to customers, while projecting the warm image of ADIB, maintenance of operational controls and continuous improvement in financial services and operational service efficiency
 
 &nbsp;&nbsp;&nbsp;&nbsp;
 
 
 Key Accountabilities of the role&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;
 
 
 
 &nbsp;
 
 RESPONSIBILITIES:
 
 
 
 
 Deposit account documentation.
 
 
 
 Handle inquiries related to deposit accounts. Opening and closing of deposit accounts, ensure proper completion of forms, observe KYC policies and CB instructions.
 
 
 
 Finance account documentation.
 
 
 
 Handle inquiries related to finance and covered cards, proper maintenance of customer files, prepare finance applications and obtain necessary approvals, input of data in the system, ensure proper completion of forms
 
 .
 
 
 
 
 Sales-Management of service delivery.
 
 
 
 Sell and cross sell ADIB&rsquo;s products and promote ADIB&rsquo;s image
 
 
 
 Staff Management and coordination.
 
 
 
 
 &nbsp;
 
 Management of subordinates, plan their training
 
 &nbsp;
 
 and appraisal.
 
 
 
 Perform other task specified by Management.
 
 
 
 
 Results Required
 
 
 
 
 <li>
 Achieving Monthly Budget -&nbsp;Provide support to CRM to prepare the comments for budget variance on achievement of branch sale of financial product targets.
 </li>
 <li>
 Continuous Improvement &ndash;&nbsp;Assist CRM to&nbsp;Recommend workflow changes leading to process improvements to the branch manager at least once a year
 </li>
 <li>
 Internal Audit &amp; ICD Comments -&nbsp;Provide support to CRM in preparing detailed responses to internal audit and ICD comments relating financial products and financial customer services.
 </li>
 <li>
 Compliance of policies &amp; procedures &ndash; Comply and perform Key operational controls as required in ADIB&rsquo;s polices &amp; procedures in day-to-day operations.&nbsp;
 </li>
 
 
 
 
 
 Specialist Skills / Technical Knowledge Required for this role:
 
 &nbsp;
 
 
 
 <li>
 Broad knowledge of ADIB&rsquo;s Retail Banking financial products &amp; services
 </li>
 <li>
 Thorough knowledge of ADIB&rsquo;s Retail Credit &amp; Operational Policies &amp; Procedures
 </li>
 <li>
 Good Knowledge of UAE banking practices, regulations &amp; risks
 </li>
 <li>
 Thorough Knowledge of all the Regulations issued by Central Bank of UAE
 </li>
 <li>
 General awareness of competitors in the local market
 </li>
 <li>
 Fair knowledge of service standards&nbsp;
 </li>
 <li>
 Training skills
 </li>
 <li>
 Sales skills
 </li>
 <li>
 Management Information skills
 </li>
</div>

Customer Relationship Officer

Barraquer Eye Hospital Dubai

Email your CV at behhr@barraquer.ae and careers@barraquer.aePrimary Job Responsibilities will be: -<ul><li>Welcome patients and visitors warmly and assist them at the reception.</li><li>Communicate clearly in Arabic and English to guide patients and answer basic inquiries.</li><li>Help ensure a smooth flow of patients from arrival to consultation, admission, or discharge.</li><li>Check on patients to ensure they are comfortable and satisfied with services.</li><li>Maintain patient privacy and handle information with confidentiality.</li><li>Support coordination between patients, doctors, and internal departments.</li><li>Assist with Insurance, Billing, Admissions, and Discharge processes.</li><li>Update appointments and maintain basic patient records.</li><li>Record patient feedback and share updates with the supervisor.</li><li>Maintain a friendly, professional front desk presence and support overall patient experience.</li><li>Perform all related duties as assigned by HOD/Reporting Manager.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>What is current and expected salary?</li><li>What is your notice period?</li></ul>Language:<ul><li>Arabic (Native speakers only) (Required)</li></ul>Work Location: In person

Patient Relations Coordinator

Elite Concept Information Technology L.L.C

Company: Elite Body Home Polyclinic Location: Dubai, UAE Department: Reception / Front Office / Patient Relations Reports to: Center Manager / Operations Manager Employment Type: Full-timeRole SummaryElite Body Home Polyclinic is looking for a professional, well-groomed, and customer-focused Front Desk Receptionist to manage the clinic reception, welcome patients, handle bookings, coordinate with doctors and therapists, and ensure a smooth patient experience from arrival to checkout.The Front Desk Receptionist is the first point of contact for patients and visitors, so the role requires excellent communication skills, strong organisation, confidence in handling payments and bookings, and the ability to represent Elite Body Home&rsquo;s standard of Beauty, Health and Confidence. EBH services include weight loss, slimming, skin, PRP, Botox, laser, IV therapy, HIFU, whitening and fillers, so the receptionist should be able to explain services professionally and direct patients to the correct team member when needed.Key ResponsibilitiesReception &amp; Patient Welcome<ul><li>Greet all patients, visitors, and callers warmly and professionally.</li><li>Ensure every client receives a premium, welcoming, and organised front-desk experience.</li><li>Manage patient check-in and check-out.</li><li>Maintain a clean, presentable, and professional reception area.</li><li>Answer phone calls, WhatsApp messages, emails, and online inquiries promptly.</li><li>Direct patients to the correct doctor, therapist, nurse, or department.</li></ul>Appointment &amp; Calendar Management<ul><li>Schedule, confirm, reschedule, and cancel appointments accurately.</li><li>Coordinate daily bookings with doctors, therapists, nurses, and treatment rooms.</li><li>Manage patient flow to reduce waiting time and avoid appointment clashes.</li><li>Send appointment reminders and follow-up messages.</li><li>Support priority bookings, package bookings, and membership/pass redemptions where applicable.</li></ul>Patient Coordination &amp; Service Knowledge<ul><li>Provide basic information about EBH services, packages, offers, and treatment categories.</li><li>Explain clinic procedures, preparation instructions, and aftercare handover where approved by the clinical team.</li><li>Identify patient needs and guide them to the appropriate consultation or service.</li><li>Coordinate with the clinical team for patient questions that require medical or technical advice.</li><li>Support upselling and cross-selling of suitable packages, offers, and memberships without overpromising results.</li></ul>Billing, Payments &amp; ClinicSoft<ul><li>Prepare invoices and receipts accurately through ClinicSoft or the clinic&rsquo;s approved system.</li><li>Record all treatments, visits, invoices, and payments properly in the system.</li><li>Handle cash, card, payment links, Tabby, Tamara, POS and other approved payment methods according to clinic policy.</li><li>Ensure no separate or parallel payment records are maintained outside ClinicSoft, as EBH documents require all treatments and payments to be reflected in the clinic system for transparency, compliance, and auditing.</li><li>Coordinate with accounts or management for refunds, balances, package payments, and pending collections.</li></ul>Administrative Duties<ul><li>Maintain patient files, consent forms, consultation records, and required documentation.</li><li>Update patient details accurately in the clinic management system.</li><li>Prepare daily appointment schedules and front-desk reports.</li><li>Track leads, inquiries, conversions, no-shows, cancellations, and follow-ups.</li><li>Support inventory or consumable coordination when requested by management.</li><li>Assist with clinic events, promotions, open days, and marketing campaigns.</li></ul>Customer Service &amp; Patient Relations<ul><li>Handle patient concerns politely and escalate complaints to the Center Manager when required.</li><li>Maintain confidentiality of patient information at all times.</li><li>Follow up with patients after consultations or treatments when assigned.</li><li>Support positive patient reviews and patient satisfaction.</li><li>Maintain professional communication on phone, WhatsApp, email, and in person.</li></ul>Compliance &amp; Professional Standards<ul><li>Follow DHA, clinic, privacy, confidentiality, and internal front-desk policies.</li><li>Maintain professional appearance, grooming, punctuality, and conduct.</li><li>Use clinic systems properly for patient registration, records, billing, and documentation, consistent with EBH&rsquo;s requirement for ClinicSoft or the clinic&rsquo;s standard management software.</li><li>Protect the reputation of Elite Body Home Polyclinic through courteous, accurate, and professional communication.</li></ul>Required Qualifications<ul><li>High school diploma or bachelor&rsquo;s degree preferred.</li><li>Previous experience as a receptionist, front desk executive, patient coordinator, customer service executive, or clinic administrator.</li><li>Experience in a clinic, aesthetic clinic, medical center, dental clinic, spa, beauty center, or wellness center preferred.</li><li>Knowledge of ClinicSoft or similar clinic management software is an advantage.</li><li>Good English communication skills required; Arabic is an advantage.</li><li>Strong computer skills, including email, WhatsApp Business, CRM, Excel, and scheduling systems.</li></ul>Required Skills<ul><li>Excellent customer service and communication skills.</li><li>Presentable, polite, and professional personality.</li><li>Strong organisation and multitasking ability.</li><li>Ability to handle busy reception flow calmly.</li><li>Good sales and service explanation skills.</li><li>Accuracy in billing, booking, and data entry.</li><li>Ability to handle confidential patient information.</li><li>Team player with a positive attitude.</li><li>Ability to work under pressure and resolve patient issues professionally.</li></ul>Preferred Candidate Profile<ul><li>Female candidate preferred, if aligned with clinic hiring needs.</li><li>Prior UAE clinic or aesthetic industry experience preferred.</li><li>Familiarity with beauty, slimming, laser, IV therapy, skincare, injectables, and wellness services is an advantage.</li><li>Confident in handling VIP clients and premium customer service.</li></ul>Working HoursClinic operating timings are generally within 9:00 AM to 9:00 PM, with duty schedule, shifts, weekends, or holidays as assigned by management.Key Performance Indicators<ul><li>Appointment booking accuracy.</li><li>Patient satisfaction and front-desk feedback.</li><li>Response time for calls, WhatsApp, and inquiries.</li><li>Lead conversion and follow-up completion.</li><li>Billing and payment accuracy.</li><li>No-show reduction.</li><li>Proper use of ClinicSoft and complete patient records.</li><li>Professional appearance, punctuality, and teamwork.</li></ul>Salary &amp; BenefitsSalary will be based on experience, communication skills, clinic background, and sales ability. Benefits will be as per UAE labour law and company policy.Pay: AED4,000.00 - AED7,000.00 per monthWork Location: In person

Front Desk Receptionist

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