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customer service representative Jobs in Dubai

customer service representative

customer relations representative

NSV Trading LLC

As a Customer Relations Coordinator you are responsible in processing the sales orders efficiently, assisting the sales managers in communicating with the customers regarding the status of their orders, and arranging cost-effective and efficient transportation services.2) RESPONSIBILITIES:&middot; Maintaining assigned customer accounts and providing ongoing customer support from recording to fulfillment of Customers&rsquo; Sales Orders&middot; Processing, verifying, and posting Invoices and Delivery Notes/ Packing List&middot; Working with Finance Department and Customer Relations Manager to ensure accounts receivable records are accurate and up to date.&middot; Generating and managing reports presented to Customer Relations Manager&middot; Integrating suitable technology solutions to optimize logistical services and communication channels&middot; Assessing customer needs and determining suitable modes of transportation that align with cost and timeframe expectations&middot; Addressing customer concerns and finding innovative solutions for complex logistical challenges&middot; Collaborating with other departments to optimize logistical services and arranging shipment and transportation details with carrier agents&middot; Developing and maintaining an effective carrier network and excellent customer relationships&middot; Performing basic office tasks, such as filing, data entry, answering phones, processing the mail, etc.&middot; Handling communications with clients and vendors via phone, email, and in-person&middot; Assisting with audits, fact checks, and resolving discrepancies&middot; Other ad-hoc tasks may be added, as deemed necessary3) JOB SPECIFICATION:Qualifications:<ul><li>Bachelor's degree in Commerce, Accounting, Supply Chain/Logistics, or related field.</li></ul>Experience:&middot; 2+ years of relevant experience in trading, supply chain, accounting, or other related fields.&middot; Relevant experience in OEM vehicle spare parts manufacturing company an advantage.Trainings &amp; Certifications:<ul><li>Certified Customer Relations/Customer Service Support</li></ul>Skills:&middot; Advanced working knowledge of MS Excel and basic accounting knowledge&middot; Attention to accuracy and detail required.&middot; Ability to work in a fast-paced environment.&middot; Detail-oriented with excellent record-keeping.&middot; Customer-centered approach.&middot; Logistics management know-how.4) CORE AND FUNCTIONAL COMPETENCIES<ul><li>Communication skills</li><li>Customer service skills</li><li>Problem solving skills</li><li>Decision making</li><li>Logistics skills</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Must have bachelor's degree in commerce, Accounting, Supply Chain/Logistics, or related field.</li><li>Must have 2+ years of relevant experience in trading, supply chain, accounting, or other related fields.</li><li>Relevant experience in OEM vehicle spare parts manufacturing company an advantage.</li><li>Do you have Advanced working knowledge of MS Excel and basic accounting knowledge</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>

Customer Relations Coordinator

Housekeeping Co

We are seeking a motivated Customer Happiness Representative to join our team. The ideal candidate will deliver exceptional customer service, ensure accurate and efficient data entry, and support visa processing with a high level of professionalism. This role involves handling client queries, processing applications, and contributing to team performance by assisting colleagues and maintaining service continuity. A strong attention to detail and commitment to quality are essential. Key Responsibilities: • Deliver exceptional customer service by assisting clients promptly and professionally. • Provide accurate information and support to customers to help them navigate services and procedures. • Ensure all data entry is completed with 100% accuracy across all applications. • Meet or exceed monthly processing targets (e.g., 250 applications per month). • Assist in onboarding and mentoring new team members, setting a strong example of professionalism and work ethic. • Provide support during periods of absence (sick leave or annual leave) to maintain smooth service operations. • Maintain a high level of service quality and customer satisfaction at all times. • 1 2 years of experience in customer service, administration, or government service support. Education &amp; Qualifications: • UAE national with valid UAE passport and family book. • High school diploma or bachelor's degree. Skills &amp; Competencies: • Strong understanding of UAE government processes and service center operations. • High attention to detail and commitment to accuracy in data entry. • Strong organizational and time management skills; able to handle multiple tasks efficiently. • Capable of working independently and collaboratively within a team setting. • Proficiency in both Arabic and English communication. • Excellent interpersonal skills with a proactive approach to problem-solving. Additional Requirements: • Flexibility to support different shifts or roles as needed to ensure continuous service. • Positive attitude and dedication to delivering outstanding client experiences.

Customer Happiness Representative - Emirati Talent

International Free Zone Authority | IFZA

<div>
 The Client Relations Officer oversees the entirety of the administrative process required to issue or amend trade licenses while answering all related inquiries by professional partners and clients. The role requires monitoring the CRM system and checking information accuracy to ensure processes run smoothly and applications are processed in a timely manner.
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Providing clients and professional partners with license-related information in line with organizational time-frames and guidelines
 
 </li>
 <li>
 Issuing quotes and providing license-related documentation to clients and professional partners
 
 </li>
 <li>
 Monitoring and updating the CRM system regularly when managing a portfolio of work
 
 </li>
 <li>
 Accurately analyzing the content of all documentation such as passports, application forms and resolutions
 
 </li>
 <li>
 Responding to all partners&rsquo; and clients&rsquo; emails and queries on a range of scenarios faced by licensees
 
 </li>
 <li>
 Delivering exceptional levels of customer service, ensuring IFZA&rsquo;s reputation and integrity is maintained
 
 </li>
 <li>
 Fostering long-lasting business relationships with clients and professional partners
 
 </li>
 <li>
 Handling complaints and finding optimal solutions to ensure clients&rsquo; happiness and retention
 
 </li>
 <li>
 Operating closely with sales, finance, and renewals departments
 
 </li>
 <li>
 Performing other job-related duties as assigned by Management
 
 
 
 </li>
 </ul>
 Requirements
 
 
 <ul>
 <li>
 Full English proficiency is required
 
 </li>
 <li>
 Additional spoken languages are a plus
 
 </li>
 <li>
 Intermediate computer literacy is required e.g., MS Office
 
 </li>
 <li>
 Excellent customer service skills with the ability to communicate effectively on phone calls, via email, and during sporadic face-to-face interactions
 
 </li>
 <li>
 Strong attention to details
 
 </li>
 <li>
 Customer Service and Client Relationship Management experience is advantageous
 
 
 
 
 
 </li>
 </ul>
 Benefits
 
 
 
 As an employee of IFZA, you can expect:
 
 
 <ul>
 <li>
 24 working days as annual leave
 
 </li>
 <li>
 Annual flight home
 
 </li>
 <li>
 Life insurance plan
 
 </li>
 <li>
 Medical insurance plan (with the option to upgrade at your own cost)
 
 </li>
 <li>
 Bonus scheme (in relevant departments)
 
 </li>
 <li>
 Access to exclusive Fazaa discounts (applicable in participating retail stores, food &amp; beverage outlets, fitness clubs, cinemas, theme parks, clinics, and more)
 
 </li>
 </ul>
</div>

Client Relations Officer

WADI ALSAHAB FOR MANAGEMENT CONSULTANCIES CO.

Get AI-powered advice on this job and more exclusive features.Company Overview Wadi Alsahab for Management Consultancies Co. is dedicated to delivering high-quality management consultancy services in the United Arab Emirates. We pride ourselves on our commitment to excellence, fostering a culture of innovation, teamwork, and customer satisfaction. Our mission is to empower businesses through strategic consulting solutions that drive growth and operational efficiency. At Wadi Alsahab, our core values include integrity, collaboration, and a customer-focused approach that ensures we meet the unique needs of each client. Join our team and be part of a dynamic environment where your contributions matter!Company Overview Wadi Alsahab for Management Consultancies Co. is dedicated to delivering high-quality management consultancy services in the United Arab Emirates. We pride ourselves on our commitment to excellence, fostering a culture of innovation, teamwork, and customer satisfaction. Our mission is to empower businesses through strategic consulting solutions that drive growth and operational efficiency. At Wadi Alsahab, our core values include integrity, collaboration, and a customer-focused approach that ensures we meet the unique needs of each client. Join our team and be part of a dynamic environment where your contributions matter! Role Responsibilities <ul><li>Manage incoming calls and customer inquiries professionally.</li><li>Provide information about products and services to customers.</li><li>Handle customer complaints effectively and efficiently.</li><li>Maintain accurate records of customer interactions.</li><li>Process orders and coordinate with other departments as necessary.</li><li>Follow up on customer interactions to ensure satisfaction.</li><li>Assist with the development and implementation of customer service policies.</li><li>Identify and escalate issues that require higher-level attention.</li><li>Gather customer feedback to improve service and processes.</li><li>Support the sales team by providing exceptional customer service.</li><li>Train and mentor new staff in customer service processes and practices.</li><li>Develop and maintain positive relationships with customers.</li><li>Participate in team meetings to improve service delivery.</li><li>Perform data entry tasks related to customer service operations.</li><li>Stay updated on product knowledge and service offerings. </li></ul>Qualifications <ul><li>High school diploma or equivalent; additional education is a plus.</li><li>Proven experience in customer service or a similar role.</li><li>Excellent verbal and written communication skills.</li><li>Strong problem-solving abilities.</li><li>Ability to work well under pressure.</li><li>Familiarity with CRM systems and practices.</li><li>Strong organizational skills and attention to detail.</li><li>Ability to work both independently and collaboratively.</li><li>Proficiency in Microsoft Office Suite.</li><li>Fluency in Arabic and English; additional languages are an advantage.</li><li>Positive attitude and a willingness to learn.</li><li>Previous experience in a fast-paced environment.</li><li>Ability to handle difficult situations with composure.</li><li>Adequate knowledge of company products and services.</li><li>Ability to adapt to shifting priorities. </li></ul>Join Our Team If you are a customer-focused individual with a passion for service excellence, we invite you to apply for the Customer Services Representative position at Wadi Alsahab for Management Consultancies Co. Become a valuable part of our team and contribute to our mission of delivering outstanding customer experiences! Skills: organizational skills,microsoft office suite,customer service,arabic,technical proficiency,conflict resolution,communication,crm systems,problem-solving,time management,english,adaptability,communication skills,team collaboration Seniority level <ul><li> Seniority level Entry level</li></ul> Employment type <ul><li> Employment type Full-time</li></ul> Job function <ul><li> Job function Other</li><li> Industries Human Resources Services</li></ul>Referrals increase your chances of interviewing at WADI ALSAHAB FOR MANAGEMENT CONSULTANCIES CO. by 2xGet notified about new Customer Service Representative jobs in Dubai, Dubai, United Arab Emirates. Customer Service Executive (1-Year Contract) Guest Relations Executive - Cala Vista - Jumeirah Mina Al Salam Customer Care Support (Internship)- Dubai, UAE Guest Relations Executive (Hostess) - F&B Service - Jumeirah Al Naseem Dubai, Dubai, United Arab Emirates 5 hours ago Virtual Customer Service Executive - Emiratized Role Dubai, Dubai, United Arab Emirates 7 hours ago Customer Service Advisor - Dubai- Medical background ( Arabic/ English Speaker) Customer Support & Services Junior Officer Guest Relations Executive (Hostess) - F&B Service - Jumeirah Al Qasr Customer Service Advisor - Ticketing and Reservation - Bilingual (English and Arabic/Hindi ) Guest Experience Agent (Guest Relations Agent) Dubai, Dubai, United Arab Emirates 12 hours ago Customer Service Officer-Corporate Office We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.<img src="https://www.jobg8.com/Tracking.aspx?oU0RNjm3xmNa67iWwJW78hfid%2fJ7RP99m" width="0" height="0" />

Customer Services Representative

I AM

FEMALE Customer Service Representative – I AM (Dubai, UAE)

Company Description
I AM is a proudly Emirati brand, crafted by Emirati hands and born from a passion for fashion, fragrances, and refined design. Every creation reflects elegance, individuality, and creativity, combining modern style with authentic Emirati values.
We are dedicated to excellence and continuously strive to elevate every aspect of our brand, from our products to our customer experience, ensuring our clients always receive the highest quality service.

⸻

Role Description

We are looking for a Female Customer Service Representative to join our team in Dubai, UAE.
This is a full-time, on-site role where you will play a key part in delivering a premium experience that represents the I AM brand values.

Note: The first two weeks will be full-time for training and evaluation.

⸻

Responsibilities
	•	Provide exceptional customer service and ensure satisfaction and loyalty
	•	Maintain accurate and trustworthy records, with strong Excel skills
	•	Coordinate with teams for timely issue resolution
	•	Handle orders, exchanges, and special client requests efficiently
	•	Contribute ideas to enhance the customer experience

⸻

Qualifications
	•	Female candidates only
	•	Must be on the company’s sponsorship (employment visa)
	•	Previous experience in Customer Service or Client Relations
	•	Excellent communication and interpersonal skills
	•	Strong problem-solving and organizational abilities
	•	Proficiency in Microsoft Excel and basic office tools
	•	Ability to work efficiently in a fast-paced environment
	•	A positive attitude, attention to detail, and passion for fashion and beauty are highly valued

⸻

Working Hours
	•	Weekdays: 6 hours per day, from 4:00 PM to 10:00 PM
	•	Weekends: 8 hours per day, from 4:00 PM to 12:00 AM

⸻

Salary
	•	Starting salary: AED 2,000

⸻

Contact

For applications or inquiries, please reach out via call or WhatsApp: 0589983085

⸻

✨ Join us and be part of an inspiring Emirati brand that celebrates confidence, creativity, and elegance

Costumer Service

Maharat Learning Center

Key Reponsibilities: <ul> <li>Communicate professionally and liaise face to face, via telephone, and in writing with clients, consultants, visitors, service providers, inquirers, and company employees.</li> <li>Conduct initial communication with potential new clients, providing all relevant information about company services.</li> <li>Explain all paperwork, policies, and procedures and schedule the initial consultation appointments, assessment appointments, intake appointments, etc.</li> <li>Obtain customer feedback, assist with client satisfaction surveys, and provide regular updates to the Management of any concerns/matters that may arise.</li> <li>Act as Enrollment Records Custodian for the Center, including daily retrieval and return of Enrollment Records for clinicians.</li> <li>Responsible for Health, Safety and Environment which includes infection control, emergency preparedness, fire safety and waste management.</li> <li>Answer a high volume of calls and maintain a rapid response and follow-up rate according to the agreed standards.</li> </ul> Qualifications &amp; Experience: <ul> <li>Bachelors or Masters (any field).</li> <li>Minimum 2-5years of experience in Client Relation.</li> <li>Past experience preferably in the Healthcare and / or Education industry.</li> </ul> About You: <ul> <li>Excellent verbal and written communication in English and / or Arabic.</li> <li>Excellent interpersonal skills for building and developing relationships with clients.</li> <li>Ability to multitask and prioritize workload.</li> <li>Flexible approach to work with the ability to adapt to a fast-paced, ever-changing environment.</li> </ul> <div>
<div> <ul> </ul> </div></div>

Deluxe Holiday Homes

<div>Deluxe Holiday Homes is Dubai's leading vacation rental management firm, boasting a comprehensive suite of services that spans across vacation rentals, property management, real estate brokerage, and more. With a commitment to innovation, professionalism, and excellence, we manage over 800+ properties and employ a dedicated team of over 270+ professionals.
Responsibilities:
Property Handover &amp; Termination Formalities<ul><li>
Manage and oversee the physical handover process of all terminated properties, ensuring a seamless transition between Deluxe Holiday Homes and the landlord or their representative.</li><li>
Prepare and maintain detailed handover checklists and documentation for each property.</li><li>
Coordinate with the concerned landlord to schedule handover appointments and ensure clear communication of timelines and requirements.</li><li>
Ensure all keys, access cards, remote controls, and relevant documents are collected, recorded, and handed over properly.</li><li>
Maintain an accurate log of all handovers for internal tracking and reporting.</li></ul>
Pre-Handover Inspection &amp; Issue Resolution<ul><li>
Conduct thorough pre-handover inspections of all properties scheduled for handover.</li><li>
Identify and document any issues, damages, or pending responsibilities under Deluxe Holiday Homes&rsquo; scope.</li><li>
Re-inspect the property to verify all works have been completed to standard before final handover.</li><li>
Prepare a detailed inspection and handover report to be signed by both parties.</li></ul> 
Property inspections Prior to Owner Stays<ul><li>
Conduct regular inspections of the property to ensure proper upkeep, cleanliness, and readiness for owner visits or stays.</li><li>
Verify that all utilities, amenities, and facilities are fully functional and in excellent condition for owners.</li><li>
Document each inspection with photos and detailed reports to maintain clear property history and records.</li><li>
Conduct post-owner-stay inspections to ensure the property remains in optimal condition and address any immediate concerns.</li></ul>
Owner Stays Management &amp; Check-In Assistance<ul><li>
Personally oversee or assist with owner check-in formalities, including:</li><li>
Welcoming the landlord or their representative.</li><li>
Explaining property features and amenities.</li><li>
Ensuring all utilities, access cards, and facilities are in working order.</li><li>
Handle any special requests made by the owner to enhance their stay experience.</li><li>
Conduct post-stay inspections to confirm the property remains in good condition after owner departures.</li></ul>
Internal Coordination &amp; Follow-Up<ul><li>
Escalate any delays or challenges to the direct supervisor to avoid disruptions in handover schedules.</li><li>
Ensure that the property is fully ready cleaned, cleared, and free of liabilities prior to the official handover.</li></ul> 
Additional Responsibilities:<ul><li>
Maintain accurate and updated records in the company&rsquo;s property management system.</li><li>
Provide regular status updates and reports on handover progress to management.</li><li>
Support landlords by ensuring transparency and professionalism throughout the handover process.</li><li>
Contribute to continuous process improvements within the Landlord Relations function.</li></ul>
Benefits<ul><li>
Competitive salary Package;</li><li>
Medical Insurance Plan;</li><li>
Air Ticket Allowance;</li><li>
Transportation allowances
</li><li>Comprehensive training and support;</li><li>
A dynamic and supportive working environment;</li><li>
A great working environment;</li></ul> 
Requirements:<ul><li>
High school diploma or equivalent required. A degree in hospitality management or a related field is preferred.</li><li>
At least 2-4 years of experience in a guest relations or Directly handled property owners experience preferred.</li><li>
Proficiency in English and Additional languages are a plus.</li><li>
Strong communication and interpersonal skills, with a passion for delivering excellent customer service.</li><li>
Familiarity with hotel management software and CRM systems.</li><li>
Ability to work collaboratively with other departments and support colleagues when necessary.</li><li>
Willingness to work in a dynamic and fast-paced environment, including nights, weekends, and holidays.</li><li>
Must be having UAE Driving license and Own Car</li></ul></div>

Landlord Relations Officer

Explore 4607+ Customer relations representative in Dubai this October. Find roles across top companies and apply now to boost your career.

4607 customer relations representative jobs IN Dubai

Customer Relations Coordinator

Customer Happiness Representative - Emirati Talent

Client Relations Officer

Customer Services Representative

Costumer Service

Client Relations Officer

Landlord Relations Officer