customer support representative Jobs in Karachi

customer support representative

customer support executive Jobs in Karachi

customer support executive

customer service executive Jobs in Karachi

customer service executive

call center agents – freshers welcome Jobs in Karachi

call center agents – freshers welcome

customer service agent

customer relations specialist future cabin crew no aviation exp required

Allied Services International Private Limited

FLY HIGH WITH A GLOBAL AIRLINE!Greetings from Allied Services &ndash; Pakistan&rsquo;s leading Domestic &amp; Overseas employment consultancy. With 49 years of excellence and over 135,000+ successful placements, we are proud to open doors to the skies for you!For the first time, an emerging giant in the aviation industry is recruiting Cabin Crew directly from Pakistan. This is your chance to join a global airline, enjoy a premium lifestyle, and secure unmatched international benefits.SALARY &amp; BENEFITSPosition: Cabin Crew - FemaleMonthly Earnings: Potential Gross Salary up to 550,000 PKR (including allowances)Annual Leave: Yearly flights &amp; leave providedFull Coverage: Premium Accommodation &amp; Transportation provided by the companyCost: 100% FREE RECRUITMENT &mdash; No charges apply.WHO SHOULD APPLY?We are looking for charismatic and professional individuals. Candidates with experience in the following fields will be prioritized: ✅ Aviation ✅ Hospitality ✅ Customer ServiceHOW TO APPLYAre you ready to take flight? Complete your application via the official link below: Apply Here: https://forms.gle/R277xC13B1K6ERq28HELP US FIND PAKISTAN&rsquo;S BEST!With 100+ vacancies available, we need your help to find the right talent. Please share this post with your circle or refer qualified candidates who are ready to build a future with global aviation professionals.Let&rsquo;s put Pakistan&rsquo;s talent on the global map!Job Type: Full-timePay: Rs500,000.00 - Rs550,000.00 per monthWork Location: In person

Customer Relations Specialist – Future Cabin Crew (No Aviation Exp. Required)

VIP Flight Attendant

<div>
 Join Our Team: Cabin Crew Administrator in Karachi!
 
 
 Are you a seasoned cabin crew professional with a passion for mentorship and a keen eye for operational excellence? Fly Jinnah is looking for a dedicated Cabin Crew Administrator to become the backbone of our inflight team. This is a pivotal role where you'll ensure our crew members are supported, compliant, and empowered to deliver a safe and exceptional travel experience for our guests.
 
 
 Based in Karachi, you will be the crucial link between our cabin crew, management, and operational departments. If you are a natural leader who thrives on ensuring smooth processes and developing talent, we encourage you to apply.
 
 
 Your Mission
 
 
 To ensure our cabin crew team is fully supported, legally compliant, and operating at the peak of performance, in line with both Civil Aviation Authority regulations and Fly Jinnah's standard operating procedures.
 
 
 Discover more
 
 
 Flight Attendant Gear
 
 
 First aid kits for travel
 
 
 International adapter plugs
 
 
 What You'll Be Responsible For?
 
 
 <ul>
 <li>
 Crew Support &amp; Compliance: You'll be the go-to person for our cabin crew, assisting with their journey from onboarding and performance assessments to welfare matters. A key part of your role is ensuring every crew member is always "fit, ready, and legal" to fly.
 </li>
 <li>
 Policy &amp; Procedure Management: Take ownership of all Cabin Services documentation, ensuring manuals and policies are consistently up-to-date and accessible to the team. You'll be the primary point of communication for any policy changes or updates.
 </li>
 <li>
 Performance &amp; Quality Assurance: Conduct daily pre-flight briefings and random post-flight checks to monitor adherence to SOPs. You'll audit everything from grooming standards and cabin appearance to the boarding process and in-flight service, providing constructive feedback to help the team excel.
 </li>
 <li>
 Roster &amp; Operational Oversight: Work closely with the Crew Planning team to monitor flight rosters, ensuring fair and compliant manpower allocation. You'll help manage shortfalls and ensure our operations run smoothly.
 </li>
 <li>
 Training &amp; Development: Play a hands-on role in the ongoing assessment and appraisal of crew members. You'll help identify future leaders, recommend refresher training, and contribute to the selection and upgrading of Cabin Crew to Supervisor roles.
 </li>
 <li>
 Onboard Revenue &amp; Service Quality: Partner with catering and duty-free stakeholders to review sales performance and customer feedback. You'll use data and crew reports to help enhance the customer experience and identify opportunities for revenue optimization.
 
 
 </li>
 </ul>
 The Ideal Candidate Profile
 
 
 We are looking for an experienced professional who brings both operational knowledge and a supportive, coaching-oriented mindset.
 
 
 
 Qualifications &amp; Experience
 
 
 
 <ul>
 <li>
 A Higher Secondary Certificate or Diploma is required; a Bachelor's degree is a plus.
 </li>
 <li>
 Must hold an active Cabin Crew License from the respective Civil Aviation Authority.
 </li>
 <li>
 A minimum of 4 years of experience as Cabin Crew, with at least 1 year in a Senior Cabin Crew or Cabin Supervisor capacity. Experience with a low-cost airline is advantageous.
 </li>
 <li>
 Strong proficiency in Microsoft Office, with advanced Excel skills being essential.
 </li>
 <li>
 In-depth knowledge of CAA regulations, SOPs, and IATA security standards.
 </li>
 <li>
 Fluent in English and the local language(s).
 
 
 </li>
 </ul>
 Skills &amp; Personal Attributes
 
 
 <ul>
 <li>
 A composed and balanced personality, capable of handling difficult situations with focus and diplomacy.
 </li>
 <li>
 Excellent planning and time management skills, even in a fast-paced environment.
 </li>
 <li>
 A proven ability to train, mentor, and provide constructive feedback to others.
 </li>
 <li>
 A customer-service oriented mindset with strong problem-solving and decision-making skills.
 </li>
 <li>
 Dependable, with high levels of initiative and a presentable appearance.
 
 
 </li>
 </ul>
 You are someone who takes ownership, displays genuine enthusiasm for the role, and is committed to contributing to the team's and the company's strategic goals.
 
 
 Ready to Make an Impact?
 
 
 If you are ready to step into a dynamic ground-based role where you can shape the success of our cabin crew team, we would love to hear from you.
 
 
 Details
 
 
 
 Company:
 
 Fly Jinnah
 
 
 
 Employment Type:
 
 Full-time
 
 
 
 Location:
 
 Karachi, Pakistan
 
 
 Apply
</div>

Fly Jinnah Cabin Crew Administrator, Karachi

<div>
 Embark on a Sky-High Career: Join Fly Jinnah as Cabin Crew in Karachi!
 
 
 Are you the friendly face people remember, the calm presence in a busy moment, and a natural ambassador who takes pride in exceptional service? Fly Jinnah, Pakistan's dynamic and customer-centric airline, is looking for enthusiastic individuals to join our Cabin Crew family based in Karachi. This is your invitation to launch a rewarding career where you'll be at the heart of our mission to provide safe, comfortable, and memorable travel experiences across our network.
 
 
 We believe our crew are our greatest asset. In this role, you will be more than a flight attendant; you will be the living embodiment of our brand, creating positive first and last impressions that turn passengers into loyal guests. If you are a fresh graduate eager to soar or have experience in hospitality, we want to hear from you.
 
 
 Your Role: The Art of In-Flight Care and Service!
 
 
 From the pre-flight briefing to the final passenger farewell, you will be entrusted with our guests' well-being and satisfaction. Your day will be a blend of meticulous safety procedures, genuine customer care, and teamwork, all within the exciting environment of our aircraft cabin.
 
 
 
 Your Key Responsibilities Will Include
 
 
 
 <ul>
 <li>
 Being a Safety Guardian: Your foremost duty is passenger safety. You will confidently instruct guests on safety procedures, vigilantly monitor the cabin, and be prepared to administer first aid or manage emergencies in line with our strict standards.
 </li>
 <li>
 Creating Welcoming Experiences: You will greet passengers with warmth, assist with their needs, and provide attentive service throughout the flight, from managing special requests to promoting our onboard menu and charitable "Charity Cloud" initiatives.
 </li>
 <li>
 Ensuring Impeccable Standards: You will perform pre-flight checks of supplies and safety equipment, ensure the cabin is presented perfectly at each transit, and handle sales transactions with integrity and accuracy.
 </li>
 <li>
 Acting as a Key Team Member: You will provide clear reports to the Cabin Supervisor and Captain, contribute to post-flight evaluations, and step into a leadership role when designated. Your commitment to recurrent training will keep you at the top of your profession.
 
 
 </li>
 </ul>
 Discover more
 
 
 Flight Event Tickets
 
 
 Cabin Crew Hub
 
 
 Resume writing services
 
 
 Are You Our Next Cabin Crew Star?
 
 
 We are looking for candidates who bring a positive attitude, resilience, and a genuine passion for people.
 
 
 
 To Apply, You Should Have
 
 
 
 <ul>
 <li>
 A minimum of a Higher Secondary Certificate (HSC); a diploma in Travel/Tourism is a plus.
 </li>
 <li>
 Fresh graduates are highly encouraged to apply. Prior experience in cabin crew, aviation, or hospitality is advantageous but not mandatory.
 </li>
 <li>
 The fitness and health to fly, with no serious medical conditions.
 </li>
 <li>
 A presentable, professional appearance and a cheerful demeanor that remains steady under pressure.
 </li>
 <li>
 Outstanding customer service skills, with the empathy to handle difficult situations gracefully.
 </li>
 <li>
 Strong verbal and written communication skills in English; proficiency in additional languages is beneficial.
 </li>
 <li>
 Excellent problem-solving abilities, initiative, and a proven team-player mindset.
 </li>
 <li>
 Flexibility to work rotational shifts, including nights, weekends, and extended hours.
 </li>
 <li>
 Proficiency in basic computer applications like Microsoft Office.
 </li>
 <li>
 An active cabin crew license or training in First Aid and Safety Procedures will be considered a distinct advantage.
 
 
 </li>
 </ul>
 Why Choose a Career with Fly Jinnah?
 
 
 You will be joining a forward-thinking airline that values your growth and well-being. We offer a structured career path, comprehensive training, and the opportunity to be part of a supportive team that is shaping the future of air travel in Pakistan. You'll gain unparalleled experience, develop lifelong skills, and enjoy the unique benefits that come with a career in the skies.
 
 
 Ready to Wear Our Wings?
 
 
 If you are ready to wear our wings with pride and make every journey matter, we encourage you to apply.
 
 
 Details
 
 
 
 Company:
 
 Fly Jinnah
 
 
 
 Employment Type:
 
 Full-time
 
 
 
 Location:
 
 Karachi, Pakistan
 
 
 Apply
</div>

Fly Jinnah: Cabin Crew, Karachi

<div>
 Become Part of Pakistan's Growing Airline: Fly Jinnah Cabin Crew Open Day in Karachi!
 
 
 Are you ready to take off on an exciting career with one of Pakistan's most dynamic airlines? Fly Jinnah is hosting an Open Day in Karachi, and we're looking for friendly, service-driven individuals to join our Cabin Crew team. If you love working with people, stay calm under pressure, and want to represent a brand that's redefining affordable air travel in Pakistan, this is your moment.
 
 
 Courtesy: Fly Jinnah
 
 
 What You'll Be Doing as Our Airline Ambassador?
 
 
 As a Fly Jinnah Cabin Crew member, you are the face and heart of our airline. Your mission goes beyond serving passengers&mdash;it's about building loyalty, ensuring safety, and leaving everyone with a positive memory of their journey with us. From the moment passengers step onboard to the time they disembark, you'll be there to guide, assist, and reassure.
 
 
 Your Day-to-Day Responsibilities
 
 
 
 Preparation &amp; Professionalism:
 
 You'll arrive on time, looking polished and feeling fit for duty. Before each flight, you'll attend a team briefing to go over flight details, role assignments, safety checks, boarding procedures, and any special passenger needs.
 
 
 
 Safety First, Always:
 
 You'll clearly explain safety procedures to passengers, making sure everyone feels secure and informed. You'll stay alert for any safety or security concerns, working closely with your Cabin Supervisor to follow our standard operating procedures. If a passenger needs first aid, you'll be trained and ready to help. And whenever something feels off or a malfunction occurs, you'll promptly report it to the Cabin Supervisor, Flight Crew, or Captain.
 
 
 
 Genuine Customer Care:
 
 From welcoming passengers during boarding to updating the aircraft logbook as required by airline and civil aviation rules, you'll handle every detail with care. You'll attend to individual requests, pre-bookings, and special needs. You'll also be the compassionate ear for passengers who may be stressed or struggling, following our Operations Manual to provide the right support.
 
 
 
 Onboard Revenue &amp; Giving Back:
 
 You'll help us make every flight count by promoting onboard meals, products, and our "Charity Cloud" program. Whether it's a snack, a souvenir, or a donation to a good cause, you'll do so with a warm, professional approach&mdash;working toward individual and team goals. You'll also handle cash and credit card payments securely and accurately.
 
 
 
 Checks, Reports &amp; Teamwork:
 
 Before takeoff, you'll inspect the cabin to confirm that emergency equipment, catering supplies, and other essentials are fully stocked and in working order. Any deficiencies will be reported immediately. During transit stops, you'll ensure the cabin is thoroughly cleaned and that catering and duty-free items are replenished. You'll coordinate with catering, cleaning, and maintenance staff for a smooth handover. After landing, you'll complete post-flight assessments, provide an honest evaluation of the flight, and close and seal duty-free containers as required. When needed, you may also step in as Cabin Supervisor at the Captain's request.
 
 
 
 Continuous Learning:
 
 Aviation never stands still, and neither will you. You'll attend recurrent training, emergency procedure workshops, and other sessions to keep your license current and your skills sharp.
 
 
 
 We are excited to meet you at our upcoming recruitment event:
 
 
 
 
 Date:
 
 April 18, 2026
 
 
 
 Time:
 
 TBD
 
 
 
 Venue:
 
 TBD
 
 
 
 Location:
 
 Karachi, Pakistan
 
 
 
 Registration is required, and exact time and venue details will be shared with shortlisted candidates.
 
 
 
 What We're Looking For?
 
 
 
 Education &amp; Certifications
 
 
 
 We welcome fresh graduates who are eager to learn, as well as experienced candidates who can bring added value.
 
 To be considered, you should meet the following:
 
 
 
 <ul>
 <li>
 A Diploma or Higher Secondary Certificate is acceptable. A diploma in Travel or Tourism is a plus.
 </li>
 <li>
 Training in First Aid, Safety, and Emergency Procedures is an added advantage.
 
 
 </li>
 </ul>
 
 Health &amp; Appearance
 
 
 
 <ul>
 <li>
 You must be fit to fly, with no serious medical conditions or chronic diseases.
 </li>
 <li>
 You should maintain a presentable, friendly appearance and a cheerful, positive attitude&mdash;even under stress.
 
 
 </li>
 </ul>
 
 Personality &amp; Soft Skills
 
 
 
 <ul>
 <li>
 You are customer service oriented, genuinely able to understand and respond to passenger needs.
 </li>
 <li>
 You can handle difficult situations and upset customers calmly, without harming the airline's image.
 </li>
 <li>
 You stay focused, spot irregularities, and manage threats or emergencies effectively.
 </li>
 <li>
 You are proactive, self-motivated, and a strong team player who takes initiative.
 </li>
 <li>
 You have excellent verbal and written communication skills, plus strong time management and problem-solving abilities.
 
 
 </li>
 </ul>
 
 Language &amp; Computer Skills
 
 
 
 <ul>
 <li>
 You are fluent in English. Additional languages are a plus depending on airline needs.
 </li>
 <li>
 You are proficient in Microsoft Office.
 
 
 </li>
 </ul>
 
 Work Flexibility
 
 
 
 <ul>
 <li>
 You can work in shift patterns and extended hours.
 </li>
 <li>
 You are highly flexible and adaptable to frequent changes and busy schedules.
 </li>
 <li>
 You can contribute to and deliver on policies, procedures, and set KPIs.
 
 
 </li>
 </ul>
 
 Experience (Added Value, Not Mandatory)
 
 
 
 <ul>
 <li>
 Previous cabin crew experience or a customer service role in aviation or hospitality is a plus.
 </li>
 <li>
 An active cabin crew license is an advantage.
 
 
 </li>
 </ul>
 Why Join Fly Jinnah?
 
 
 This is your chance to grow with a young, ambitious airline that's making air travel more accessible across Pakistan. You'll be part of a team that values safety, service, and a positive workplace culture. If you're ready to work hard, smile often, and represent Fly Jinnah with pride, we want to meet you at our Open Day in Karachi.
 
 
 Ready to Take Off?
 
 
 Bring your energy, your passion for people, and your willingness to learn. We'll take care of the rest.
 
 
 Details
 
 
 
 Company:
 
 Fly Jinnah
 
 
 
 Employment Type:
 
 Full-time
 
 
 
 Location:
 
 Karachi, Pakistan
 
 
 Apply
</div>

Fly Jinnah: Cabin Crew Open Day in Karachi

Fly Jinnah

<div>
 
 Job Purpose
 
 
 
 Acts as the airline&rsquo;s ambassador; strives to achieve customers&rsquo; loyalty and to promote a positive corporate image, at all times, through enhancing the overall customers&rsquo; experience. Provides excellent customer service to all passengers whilst ensuring their safety and comfort are achieved throughout the complete flight cycle. Be ready and fit to operate ensuring productivity is in line with set measures and company&rsquo;s adopted policies and procedures.
 
 
 
 Conduct
 
 
 
 
 Key Result Responsibilities
 
 
 
 <ul>
 <li>
 Ensures timely attendance, proper grooming, fitness and legality of self for the assigned flights. Attends &ldquo;Briefing&rdquo; to ensure acknowledgement of flight details, distribution of roles, targets, security checks, boarding, etc.
 
 
 </li>
 </ul>
 
 Safety Measures
 
 
 
 <ul>
 <li>
 Instructs passengers on safety procedures to be followed ensuring their safety and comfort at all times.
 </li>
 <li>
 Identifies areas of safety and security risks and partners with the Cabin Supervisor to take remedial action in accordance with the SOPs (Standard Operating Procedures).
 </li>
 <li>
 Administers first aid to passengers where necessary.
 </li>
 <li>
 Informs Cabin Supervisor, Flight Crew and Captain, as appropriate, with any irregularities and malfunctions promptly.
 
 
 </li>
 </ul>
 
 Customer Service
 
 
 
 <ul>
 <li>
 Welcomes passengers and assists in their boarding formalities; enters necessary data into the aircraft logbook as per the Airline and Civil Aviation Authority&rsquo;s adopted procedures.
 </li>
 <li>
 Provides constant excellent customer services to passengers by attending to their individual pre-bookings, requests and needs.
 </li>
 <li>
 Identifies and assists passengers experiencing stress or difficulties in accordance with the corresponding policies and procedures detailed in the Operations Manual and other relevant instructions.
 </li>
 <li>
 Contributes to maximizing on-board revenue and &ldquo;Charity Cloud&rdquo; program by efficiently promoting the on-board meals, products and charity services and thereby achieves individual and team targets.
 </li>
 <li>
 Ensures proper and secure handling of cash and credit card payments received against individual sales and donations managed by him/her.
 
 
 </li>
 </ul>
 Key Result Responsibilities - Continued
 
 
 
 Crosschecking And Reports
 
 
 
 <ul>
 <li>
 Carries out pre-flight checks to ensure sufficient supplies, emergency equipment, catering equipment and other specified equipment prior to take off; provides report for any deficiencies to Cabin Supervisor and/or Captain as appropriate.
 </li>
 <li>
 Assists in ensuring the aircraft cabin is cleaned thoroughly at transit stations and that adequate re-catering and duty free products are provided before flying.
 </li>
 <li>
 Ensures orderly and complete handover/takeover of the cabin to/from catering, cleaning and/or maintenance staff.
 </li>
 <li>
 Carries out the post-flight briefing and assessment reports as per adopted policies and procedures: provides objective evaluation of the Cabin Supervisor, reports any problems or discrepancies on flight, closing and sealing of duty free containers.
 </li>
 <li>
 Accounts to Cabin Supervisor for the conduct of passengers; carries out the duties of &lsquo;Cabin Supervisor&rsquo; when designated as such by the Captain.
 </li>
 <li>
 Maintains necessary professional and safety knowledge and competitiveness by attending recurrent trainings, emergency procedures trainings, and educational workshops and by ensuring current license.
 </li>
 <li>
 Contributes to team effort by accomplishing related results and achieving allocated sales targets and objectives.
 
 
 </li>
 </ul>
 
 Qualifications (Academic, Training, Languages)
 
 
 
 <ul>
 <li>
 Diploma or Higher Secondary Certificate is acceptable for this role; a diploma in Travel/ Tourism is a plus.
 </li>
 <li>
 Training in First Aid, Safety and Emergency Procedures are an added value.
 </li>
 <li>
 Fit to fly, has good general health, no serious medical conditions or chronic diseases.
 </li>
 <li>
 Presentable, friendly, demonstrates cheerful and positive attitude even under stress.
 </li>
 <li>
 Customer service oriented, capable of understanding and attending to customers&rsquo; needs and requests.
 </li>
 <li>
 Capable of handling difficult situations and angry customers without compromising corporate image.
 </li>
 <li>
 Focused, capable of identifying irregularities and handling threats and emergencies with efficiency and commitment to successful results.
 </li>
 <li>
 Proactive, self-motivated, demonstrates initiative and positive teamwork competency.
 </li>
 <li>
 Very good verbal and written communication skills.
 </li>
 <li>
 Excellent time management and problem-solving skills.
 </li>
 <li>
 Proficient in Microsoft Office.
 </li>
 <li>
 Fluent in English Language. Other languages are an advantage based on the Airline requirements
 
 
 </li>
 </ul>
 
 Work Experience
 
 
 
 <ul>
 <li>
 Fresh graduates are encouraged to apply for this role.
 </li>
 <li>
 Previous experience as cabin crew or in a customer service role in the Airlines/Aviation/ or hospitality Industries shall be treated as an added value.
 </li>
 <li>
 Active cabin crew license is an advantage.
 </li>
 <li>
 Capable of working in shift pattern and for extended working hours.
 </li>
 <li>
 Shows high flexibility and adaptability to frequent changes and busy schedules.
 </li>
 <li>
 Demonstrates the ability to contribute and successfully deliver against policies, procedures, and set KPIs.
 </li>
 </ul>
</div>

Cabin Crew - Islamabad

Air Arabia

<div>
 
 Job Purpose
 
 
 
 
 We have an exciting opportunity to share from our group company, Fly Jinnah - Pakistan's newest airline. We are currently seeking skilled A320 Type-rated Foreign/Expat pilots to join our Pilots team on a fixed-term contract.
 
 
 
 
 Contract Specification
 
 : Only open for eligible foreign nationals.
 
 
 
 Contract Duration
 
 
 
 <ul>
 <li>
 15-months fixed period contract renewable on mutual agreement for further period.
 </li>
 <li>
 Approx 3 months initial training followed by 12 months of flying duties.
 
 
 </li>
 </ul>
 
 Key Result Responsibilities
 
 
 
 <ul>
 <li>
 Flies the assigned aircraft from one destination to another in accordance with the given schedules and approved flight plans; carries his/her duties and acts as the ultimate responsible for the aircraft during the assigned flights.
 </li>
 <li>
 Ensures that assigned flights are conducted in accordance with the detailed provisions of the Airline&rsquo;s Operations Manual and regulations. At all times, implements, monitors and maintains the procedures necessary to ensure the safe and smooth operation of the aircraft undertaken.
 </li>
 <li>
 Ensures timely attendance, proper grooming, fitness and legality of self and Flight Crew for the assigned flights. Conducts pre- flight &ldquo;Briefing&rdquo; to ensure members are acknowledged with flight details; continuously ensures briefing is properly done prior to each action as per the adopted procedures.
 </li>
 <li>
 Liaises with co-pilots (First Officer and Second Officer) and Dispatch Team prior to each flight ensuring flight/cabin crew members are well prepared and provided with required information, this includes aircraft technical status, route preferences, weather, fuel, weight, distribution of roles, etc.
 </li>
 <li>
 Ensures, within the safety constraints as detailed in the relevant sections of the Airline&rsquo;s Operations Manual, that the aircraft is flown so as to make most efficient and effective use of fuel during the flight.
 </li>
 <li>
 Ensures the required safety, security, fuel, and transit checks are carried for each flight by the Flight/Cabin assigned crew members before, during and post each flight. Takes necessary action and directs the crew on how to react in case of safety or security irregularities; decides on escalations if needed.
 
 
 </li>
 </ul>
 
 Qualifications (Academic, Training, Languages)
 
 
 
 <ul>
 <li>
 Appropriate ATPL License is a must.
 </li>
 <li>
 He/she must pass the technical/psychometric assessment for Pilots as per the Airline and respective civil aviation authority standards.
 </li>
 <li>
 He/she must pass the Medical Fitness check-up carried for the Pilots as per the Airline and respective civil aviation authority standards.
 </li>
 <li>
 Training in safety and emergency response is essential &ndash; a formal qualification is an advantage.
 </li>
 <li>
 Basic Airport, security procedures and regulations training is an advantage.
 </li>
 <li>
 Crew Resources Management Training is considered an advantage.
 </li>
 <li>
 IATA principles &amp; standards relating to security is an advantage.
 
 
 </li>
 </ul>
 
 Work Experience
 
 
 
 <ul>
 <li>
 He/she must have completed a minimum of 4000 hours of flying an aircraft,
 </li>
 <li>
 A minimum of 800 hours as PIC on Airbus 320 is required.
 </li>
 <li>
 Possesses acceptable industry knowledge in aircraft systems and operating procedures.
 </li>
 <li>
 Exposure to QA/Safety/Security/Audit procedures and practices related to and affecting Flight Operations.
 </li>
 <li>
 Capable of implementing policies, procedures, and manuals as per approved standards and regulations.
 </li>
 <li>
 Cost-oriented, possesses effective problem-solving and decision-making skills.
 </li>
 <li>
 High accuracy and attention to both results and details.
 
 
 </li>
 </ul>
 
 Salary And Benefits
 
 
 
 
 Monthly Salary During the Initial Training:
 
 
 
 <ul>
 <li>
 During the Training period (Until the Final Line Check) you will be paid AED 22,000 (Equivalent to US$6,000) (Net Salary) / per month (Pro-rated for the part of the month) plus Per diem.
 
 
 </li>
 </ul>
 
 Monthly Salary after Training / Final Line Check: (For Up to 60 Block hours in a month)
 
 
 
 <ul>
 <li>
 AED 33,800 (Equivalent to US$ 9,200) / per month (Net Salary) plus Per Diem
 
 
 </li>
 </ul>
 
 Flying Pay Above 60 Block Hours In a Month
 
 
 
 <ul>
 <li>
 Every block hour above 60 Block hours in a month will be paid @ AED. 475 (Equivalent to US$ 130)
 
 
 </li>
 </ul>
 
 Per Diem
 
 
 
 <ul>
 <li>
 AED 184 (Equivalent of US$ 50) per day (On an average of US$ 1,500 per month), will be paid towards food and other miscellaneous expenses.
 
 
 </li>
 </ul>
 
 Accommodation
 
 
 
 
 Salary and Benefits (contd.)
 
 
 
 You will be provided with suitable hotel accommodation on a Bed &amp; Breakfast basis at the base of operation and layover stations for the full duration of the contract. In addition, personal laundry at the Hotel &ndash; 4 pieces of clothes per day.
 
 
 
 Transportation
 
 
 
 <ul>
 <li>
 You will be provided with suitable ground transportation from Accommodation to and from Airports/Office for all rostered flight duties.
 
 
 </li>
 </ul>
 
 Travel
 
 
 
 <ul>
 <li>
 The company shall arrange and pay for economy class tickets at the commencement and end of the contract along with up to 50 kilos of baggage allowance.
 </li>
 <li>
 Unlimited standby tickets on Air Arabia group network during the contract period.
 </li>
 <li>
 After completion of 6 months, you will be eligible for MYID travel benefits.
 
 
 </li>
 </ul>
 
 Uniforms / Laundry
 
 
 
 <ul>
 <li>
 You will be provided with uniforms and laundry service for the duration of the contract.
 
 
 </li>
 </ul>
 
 Roster &amp; Day Off
 
 
 
 <ul>
 <li>
 You are entitled to 30 calendar days of Annual Leave Vacation (ALV) per completed year of service (accruing at 2.5 days per month).
 </li>
 <li>
 Paid vacation is granted following the successful completion of initial training and Line Flying release in the UAE, as well as upon the start of regular rostered flying duties in Pakistan.
 </li>
 <li>
 Your paid vacation days will be combined with rostered OFF days each month, guaranteeing a minimum of seven consecutive free-of-duty days (Paid Vacation + OFF days) per month
 </li>
 </ul>
</div>

Captain - Fixed-Term Limited Contract UAE (Pakistan)

<div>
 
 Job Purpose
 
 
 
 To generate timely, effective, and safe operational flight plans and pre-flight briefings for scheduled and non-scheduled flights throughout the Airline&rsquo;s network in compliance with the Airline&rsquo;s policies and procedures, and respective civil aviation authority regulations. Supports the Airline&rsquo;s operational control and dispatch reliability by efficiently responding to irregular and emergency requirements considering safety, efficiency, and customer satisfaction. To administer the published crew rosters of the Airline aiming for the achievement of On Time Performance on daily basis related to the scope of Crew Planning Control with full compliance to regulations and policies in place.
 
 
 
 Key Result Responsibilities
 
 
 
 Flight Dispatch
 
 
 <ul>
 <li>
 Generates flight plans, pre-flight briefings, and amendments for scheduled, non-scheduled, training, and test flights, taking into consideration business requirements and regulatory conditions in the respective destinations, safety, efficiency as well as customer satisfaction.
 </li>
 <li>
 Monitors the performance and trends of the flights through the system based on different criteria and conditions.
 </li>
 <li>
 Analyses available data to identify cost, weather, curfew, and accordingly recommends the most cost effective routes and plan accordingly.
 </li>
 <li>
 Conducts regular analysis on operational and meteorological conditions to recommend the safest and most efficient minimum fuel requirement for the assigned flights, as well as the associated limitations on operational capabilities such as weather, NOTAMs, NAV Facilities, Air Traffic Control, Air Traffic Flow, Mel requirements, etc.
 </li>
 <li>
 Provides to management detailed summary on fuel consumption, flight plans, flight watch, test and training flights for the ETOPs.
 </li>
 <li>
 When requested, provides the Captain-in-command with a thorough flight crew briefing, covering all significant information, which may affect his/her flight.
 </li>
 <li>
 Transmits to ICAO all Flight Plan requirements directly or through Airline approved handling agent in the country of operation.
 </li>
 <li>
 Coordinates with Line Manager and Captains in Command to manage irregular operations and disruptions, delays, cancellations, and rotations in an effective manner whilst initiating alternative plans in line with business interests and needs.
 </li>
 <li>
 Employs all possible tools and channels, during emergencies, to convey necessary safety related information to the Captains in Command to ensure safe conduct of the flights, and initiates procedures prescribed in the Operations Manual whilst ensuring abidance by Civil Aviation Authority and Air Traffic Procedures.
 </li>
 <li>
 Assists in assessing accidents/incidents and in initiating the Emergency Response Accident/Incident Notification Procedures as well as the corporate notification process.
 </li>
 <li>
 Ensures all LIDO Flight Planning data maintenance related functions are carried out so that all OFP&rsquo;s are produced in consideration to all applicable regulatory, AIP requirements.
 </li>
 <li>
 Monitors the flight plans on daily basis ensuring necessary data maintenance is properly carried and Flight Plans are produced in line with applicable regulations.
 </li>
 <li>
 Liaises with LIDO on any flight plans related issues, to implement remedial actions immediately.
 </li>
 <li>
 Ensures smooth workflow between shifts by carrying proper handover/takeover pre and post flights.
 </li>
 <li>
 Stays updated with changes to Company&rsquo;s manuals, Aircraft Manufacturer&rsquo;s publications, State&rsquo;s or other regulatory bodies&rsquo; publications.
 
 
 </li>
 </ul>
 Key Result Responsibilities - Continued
 
 
 Crew Control
 
 
 <ul>
 <li>
 Validates and reviews regularly the compliance to relevant policies and regulations of the published crew pairings and published crew rosters.
 </li>
 <li>
 Coordinates with relevant departments ensuring that all flights to be operated are completely covered with qualified crew members and standard crew complement.
 </li>
 <li>
 Creates, modifies and/or adjusts the crew pairings and crew rosters to cater to ad-hoc flights, flight re-routings, training activity revisions, absences and other disruptions affecting the published crew rosters with the goal of optimizing the crew utilization at the best and most applicable way.
 </li>
 <li>
 Manages and coordinates with relevant sections/teams the adjustments required in the crew member&rsquo;s line training rosters ensuring it remains on track with completion target; e. g. familiarization and check flights, annual line checks, line release checks, IOEs, recurrent trainings, etc..
 </li>
 <li>
 Ensures that all adjustments in published crew rosters are relayed to the crew members ahead of time; e.g. crew member on home standby must be upgraded to open flight/s at least 13Hrs prior to flight&rsquo;s ETD.
 </li>
 <li>
 Prepares, validates and transmits necessary pre-departure documents and authority required information, e.g. crew APP/APIS, crew list
 </li>
 <li>
 Participates in identifying improvements/adjustments required in the current processes or procedures, and in the productivity, systems used by the Crew Control team; e.g. crew management system, communication tools, reporting tools
 </li>
 <li>
 Prepares and transmits on time all required reports; e.g. submit to management the background for delayed flights relevant to Crew Planning and Control scope; absences to respective line managers, etc.
 </li>
 <li>
 Maintains and updates the crew database records including crew qualification records as received from authorized sources.
 </li>
 <li>
 Complies with necessary approved processes and procedures in order to attain the minimum agreed daily On Time Performance relevant to Crew Planning and Control scope
 </li>
 <li>
 Communicates on time to all support teams the required assistance, e.g. crew transportation, crew documents processing &amp; release monitoring, hotel accommodation, deadhead seat blocking &amp; booking, and crew status in order to maintain seamless routine crew control execution
 </li>
 <li>
 Reviews, validates and implements legal and compliant crew swaps.
 </li>
 <li>
 Manages and handles crew roster changes in accordance with the Fatigue Risk Management System (FRMS) approved parameters
 </li>
 <li>
 Participates and/or represents Crew Planning and Control during internal or external Audit activities.
 </li>
 <li>
 Performs and delivers tasks and responsibilities as maybe assigned by the line manager.
 
 
 </li>
 </ul>
 
 Qualifications (Academic, Training, Languages)
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Management or Aviation related fields or from a recognized university is highly desirable
 </li>
 <li>
 Possess a valid &ldquo;Flight Dispatcher Certificate of License&rdquo; issued from an approved institute or organization, preferably recognized by the applicable Civil Aviation Authority, alternately, successful completion of &ldquo;Flight Dispatch&rdquo; initial course or equivalent
 </li>
 <li>
 Exposure to QA/Safety/Security/Audit procedures and practices related to and affecting Flight Operations.
 </li>
 <li>
 Capable of applying policies, procedures as per approved standards and regulations.
 </li>
 <li>
 Basic knowledge in using crew management systems, productivity tools
 </li>
 <li>
 Basic Airport, security procedures and regulations training is an advantage.
 
 
 </li>
 </ul>
 
 Work Experience
 
 
 
 3+ years of experience in comparable airlines in the operations department as an approved or licensed &ldquo;Flight Dispatcher&rdquo;; experience with low-cost airline is preferred.
</div>

Flight Operations Officer

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