customer support representative Jobs in Karachi

customer support representative

call center representative Jobs in Karachi

call center representative

customer service executive Jobs in Karachi

customer service executive

customer support

customer support executive Jobs in Karachi

customer support executive

customer service agent

Ecolab

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 Want to build a brighter, bolder future and cultivate your career?
 
 Join Ecolab&rsquo;s team and help create a world in which we all thrive.
 
 
 
 Ecolab is seeking a
 
 Customer Service Agent
 
 to join our team in (Karachi). As a Customer Service Agent, you&rsquo;ll handle customer inquiries, support multiple divisions, and use your expertise to ensure every interaction reflects Ecolab&rsquo;s commitment to service excellence. In the absence of a supervisor, you&rsquo;ll step in to provide direction and maintain service continuity.
 
 
 
 How You&rsquo;ll Make An Impact
 
 
 
 <ul>
 <li>
 Respond to 80&ndash;120 inbound calls daily from sales management, corporate account managers, field sales, and customers
 </li>
 <li>
 Provide support across multiple divisions and business units
 </li>
 <li>
 Maintain and update customer data in Order Entry, Order Processing, and CAS systems
 </li>
 <li>
 Communicate with customers, sales, and marketing to clarify programs, pricing, billing, and delivery questions
 </li>
 <li>
 Authorize returns, waive fees, or adjust pricing within established guidelines to ensure customer satisfaction
 </li>
 <li>
 Escalate complex issues to appropriate internal teams and help determine message urgency
 </li>
 <li>
 Collaborate cross-functionally to ensure customer needs are met efficiently and effectively
 
 
 </li>
 </ul>
 
 Minimum Qualifications
 
 
 
 <ul>
 <li>
 Bachelor's or equivalent
 </li>
 <li>
 One years of customer service, sales, or administrative experience
 </li>
 <li>
 Experience using Microsoft Office Suite software (Excel, Word, Access, and Outlook
 </li>
 <li>
 No immigration sponsorship available for this role
 
 
 </li>
 </ul>
 
 Preferred Qualifications:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree
 </li>
 <li>
 Experience using customer service software
 </li>
 <li>
 Strong oral and written communication skills
 </li>
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 Experience working independently in a multi-division, fast-paced environment
 </li>
 <li>
 Experience with Microsoft Office Suite software (Excel, Work, Access, and Outlook)
 </li>
 <li>
 Experience resolving problems independently and acting in a timely manner
 </li>
 <li>
 Attention to detail
 </li>
 <li>
 Excellent organizational and time management skills
 </li>
 <li>
 Experience making sounds decisions, with customer and business interests in mind
 </li>
 <li>
 Fluent in
 
 
 </li>
 </ul>
 
 About Ecolab
 
 
 
 At Ecolab, we prioritize our talent-first philosophy by creating the most capable and diverse team to excel at our nearly three million customer sites. Building on a century of innovation, our 48,000 associates help deliver comprehensive science-based solutions, data-driven insights and world-class service to advance food safety, maintain clean and safe environments, and optimize water and energy use, and improve operational efficiencies and sustainability for customers in the food, healthcare, life sciences, hospitality and industrial markets in more than 170 countries around the world. Our solutions not only enhance operational efficiency but also contribute to sustainability and public health, making a positive impact on the world. We are committed to eliminating unnecessary complexities and embracing a beginner's mindset, continuously seeking new perspectives and innovative solutions to stay ahead in a rapidly changing world.
 
 
 
 Our Commitment to a Culture of Inclusion &amp; Belonging
 
 
 
 Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance in all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement. Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin,citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.
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Customer Service Agent

Galaxy Markeing Agency

Job Title: Chat Support Agent (Fresh &amp; Experienced) Location: Gulshan-e-Iqbal Block 13C, Karachi Timing: 10 AM &ndash; 6 PM (Day Shift) Type: Full-time Salary: PKR 16,000 &ndash; 20,000 + Commission Gender: Male onlyJob Duties:<ul><li>Reply to customer queries via chat</li><li>Maintain polite and professional communication</li><li>Keep records of interactions</li><li>Meet response and performance targets</li></ul>Requirements:<ul><li>Fresh or experienced candidates</li><li>Basic computer skills</li><li>Good communication and problem-solving skills</li></ul>Benefits:<ul><li>Training provided</li><li>Commission + growth opportunities</li><li>Friendly work environment</li></ul>Apply: Send your CV to 03195943914 or mustafahanif300@gmail.com Subject: Chat Support Agent ApplicationJob Type: Full-timePay: Rs16,000.00 - Rs20,000.00 per monthWork Location: In person

Chat Support Agent

CATCOS PVT.LTD.

We are seeking a professional and customer-focused Customer Support Agent to join our team. The ideal candidate will have strong communication skills and experience handling customer interactions across multiple channels.Key Responsibilities:<ul><li>Manage customer queries via WhatsApp support</li><li>Handle email correspondence in a timely and professional manner</li><li>Provide assistance through call center operations</li><li>Maintain and update data using MS Excel</li><li>Ensure high levels of customer satisfaction</li></ul>Requirements:<ul><li>Proven experience in customer support or call center roles</li><li>Excellent written and verbal communication skills</li><li>Proficiency in Microsoft Excel</li><li>Ability to multitask and manage time effectively</li><li>Strong problem-solving skills</li></ul>Preferred Qualifications:<ul><li>Prior experience in a similar role</li><li>Bachelor's Degree</li><li>Ability to work in a fast-paced environment</li></ul>Job Type: Full-timePay: Rs45,000.00 per monthApplication Question(s):<ul><li>How good you think you are in MS Excel, rate yourself (1-10)</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Call Center: 1 year (Required)</li></ul>Work Location: In person

Customer Support Agent (WhatsApp, Email & Call Center)

Telemarketing

Customer Support Call Center Agent (No Sales) &ndash; Flexible HoursJoin Our Team &amp; Build Your Career in Customer Support!We&rsquo;re looking for motivated and friendly individuals to join our team as Customer Support Call Center Agents. If you enjoy helping people and solving problems, this role is perfect for you&mdash;no sales involved!What You&rsquo;ll Do:<ul><li>Handle inbound calls, messages, and emails professionally</li><li>Resolve customer queries quickly and effectively</li><li>Maintain accurate client records and updates</li><li>Deliver a positive and helpful customer experience</li></ul>What We Offer:<ul><li>Competitive fixed salary + performance-based incentives</li><li>Flexible working hours</li><li>Ongoing training &amp; skill development workshops</li><li>Clear career growth and advancement opportunities</li></ul>What We&rsquo;re Looking For:<ul><li>Strong verbal communication skills</li><li>Customer-first mindset with a positive attitude</li><li>Basic computer knowledge</li><li>Ability to handle calls with patience, clarity, and professionalism</li><li>Prior call center/customer service experience is a plus (Freshers are encouraged to apply!)</li></ul>Why Join Us?Be part of a supportive and growth-focused environment where your skills are valued, and your career can thrive.Job Types: Full-time, Part-time, FresherPay: Rs40,000.00 per monthApplication Question(s):<ul><li>do you live in or near by gulistan e johar/gulshan e iqbal?</li></ul>Language:<ul><li>Fluent in English (Required)</li></ul>Work Location: In person

Part-Time Call Centre Executive /CSR-CUSTOMER SERVICE REPRESENTATIVE-FRESH CANDIDATES

Mars BPO

Job Summary:We are hiring motivated and enthusiastic Cold Caling Agent to join our dynamic night shift sales team. Whether you're a fresher or experienced professional, if you have basic to fluent English and good communication skills, we welcome you to apply.Job Description:As a CSR, you will be responsible for engaging with customers, promoting our services, closing sales, and maintaining excellent customer relations. Full training will be provided to help you succeed and grow within our organization. The ideal candidate should have strong communication skills and the ability to handle customers professionally while achieving sales targets.Key Responsibilities:<ul><li>Make outbound calls to potential and existing customers</li><li>Promote and sell company products/services</li><li>Achieve daily and monthly sales targets</li></ul>Requirements:<ul><li>Minimum Intermediate / A-Level education</li><li>Good English communication skills</li><li>Basic computer knowledge</li><li>Fresh and experienced candidates can apply</li><li>Willing to work night shifts</li></ul>Benefits:<ul><li>Professional work environment</li><li>Career growth opportunities</li><li>Performance-based incentives</li><li>Supportive team and management</li></ul>Shift Timing: 6:00 PM &ndash; 4:00 AMContact Information:+92 319 5002892 hr.karachi@marsbpo.orgAddress-Mars BPO Pvt Ltd Address: 2nd Floor, Shafi Court, Club Road, Merewether Rd, Civil Lines KarachiNote: Come along with your updated resume for the walk-in interview. Start your career in a fast-paced and rewarding environment today!Job Type: Full-timePay: Rs40,000.00 - Rs60,000.00 per monthWork Location: In person

Customer Calling Agent

D Planet Tech

Job Title: International Sales Agent &ndash; Research Publication ServicesLocation: Office-Based Job Type: Full-Time Timing : 9pm -6amJob OverviewWe are looking for an energetic and driven International Sales Agent to join our growing team in the research publication industry. This role is ideal for fresh candidates who are passionate about sales, communication, and working in a global environment. You will be responsible for connecting with international clients, promoting research publication services, and closing sales.Key Responsibilities<ul><li>Reach out to international clients (researchers, students, professionals) via calls, emails, and online platforms</li><li>Present and explain research publication services clearly and effectively</li><li>Identify client needs and recommend suitable publishing solutions</li><li>Build and maintain strong client relationships</li><li>Achieve and exceed monthly sales targets</li><li>Maintain accurate records of leads, interactions, and conversions</li><li>Stay updated on research publication trends and services</li></ul>Requirements<ul><li>Fresh graduates or candidates with minimal experience are encouraged to apply</li><li>Strong communication skills in English (spoken and written)</li><li>Confident, persuasive, and target-driven personality</li><li>Basic knowledge of sales techniques (training will be provided)</li><li>Ability to work independently and as part of a team</li><li>Willingness to work with international clients across different time zones</li></ul>Preferred Skills<ul><li>Background in business, marketing, or related fields</li><li>Familiarity with research or academic publishing is a plus</li><li>Good negotiation and interpersonal skills</li><li>Positive attitude with a willingness to learn</li></ul>Job Types: Full-time, FresherPay: Rs75,000.00 - Rs150,000.00 per monthWork Location: In person

Inbound Sales Agent

Marine Traders Pvt Ltd

Key Responsibilities:<ul><li>Handle inbound and outbound customer interactions (calls, emails, chats) professionally</li><li>Provide accurate information and resolve customer queries in a timely manner</li><li>Maintain a high level of customer satisfaction and service quality</li><li>Manage and update customer records in CRM systems</li><li>Meet daily/weekly/monthly performance targets (KPIs)</li><li>Handle customer complaints with patience and problem-solving skills</li><li>Coordinate with internal teams to ensure quick issue resolution</li><li>Conduct follow-ups and ensure customer retention</li></ul>Requirements:<ul><li>Excellent spoken and written English (mandatory)</li><li>Neutral or American accent with clear pronunciation and fluency</li><li>Prior experience in BPO/Call Center or international customer service preferred</li><li>Strong listening, communication, and interpersonal skills</li><li>Ability to work in night shifts (as per international time zones)</li><li>Basic computer skills (MS Office, CRM tools)</li></ul>*Job Type: Full-timePay: Rs50,000.00 - Rs80,000.00 per monthApplication Question(s):<ul><li>Current Salary?</li><li>Expected Salary?</li><li>Can work in night shift? ( 8 pm to 5am )</li><li>Can Travel to DHA Rahat?</li></ul>Work Location: In person

Customer Service Representative - BPO

Explore 897+ Customer service agent in Karachi this May. Find roles across top companies and apply now to boost your career.