customer support executive Jobs in Karachi

customer support executive

customer service representative Jobs in Karachi

customer service representative

sales development representative Jobs in Karachi

sales development representative

sales engineer

sales representative

customer service agent

Ali Builders & Developers

We are seeking customer service agent (Female) to join our dynamic client relations team. If you have experience working in call centers or customer service) , we invite you to apply.Key Responsibilities:<ul><li>Make outbound calls to clients for payment recovery and service follow-ups.</li><li>Update client information and call outcomes on CRM systems and Excel sheets.</li><li>Resolve client queries and escalate complex cases to the relevant department.</li><li>Maintain daily call logs and prepare reports for supervisors.</li></ul>Requirements:<ul><li>2&ndash;3 years of call center or customer relations experience (banking sector preferred).</li><li>Strong verbal communication and persuasion skills.</li><li>Basic proficiency in Microsoft Excel.</li><li>Must be available to work from 10:00 AM to 7:00 PM.</li><li>Willingness to undergo a 3-month probation period.</li></ul>Why Join Us?<ul><li>Friendly and collaborative work environment.</li><li>Opportunity to build a career in customer relationship management and recovery.</li><li>Competitive salary package with potential growth based on performance.</li></ul>Working Hours: 10:00 AM to 7:00 PM.Job Type: Full-timePay: Rs30,000.00 per monthWork Location: In person

Customer Service Agent(Female)

Horizon Tech

The ideal candidate will be responsible for handling customer inquiries and issues across e-commerce platforms to ensure a smooth shopping experience and high customer satisfaction.Responsibilities<ul><li>Respond promptly and professionally to customer queries, messages, and complaints.</li><li>Process returns, refunds, and replacements in line with company and platform policies.</li><li>Coordinate with logistics, operations, and other teams to resolve customer concerns.</li><li>Maintain customer interaction records and follow up on open issues.</li><li>Strive to maintain high levels of customer satisfaction and positive feedback ratings.</li></ul>Must Haves<ul><li>Strong communication and interpersonal skills (verbal and written).</li><li>Proven ability in problem-solving, conflict resolution, and handling escalations.</li><li>Prior experience in customer service, support, or e-commerce operations.</li><li>Ability to multitask and work in a fast-paced environment.</li><li>Minimum 2-4 years of experience in customer service (preferably in e-commerce).</li><li>Customer Support Tools: Hands-on experience with Zendesk, Freshdesk, or Gorgias.</li><li>Certifications in customer service or CRM tools will be an added advantage</li></ul>Other Details<ul><li>Job Timings: On-site evening night shift following US EST</li><li>Office location: Off to Shahrah-e-Faisal, PECHS, Karachi</li></ul>Job Type: Full-timePay: Rs100,000.00 - Rs150,000.00 per monthApplication Question(s):<ul><li>Are you comfortable working on a evening night shift?</li><li>What will be your expected salary? </li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>communication and interpersonal skills (verbal and written).: 3 years (Required)</li><li>problemsolving, conflict resolution, handling escalations.: 3 years (Required)</li><li>customer service, support, or e-commerce operations.: 3 years (Required)</li><li>customer service (preferably in e-commerce).: 3 years (Required)</li><li>Tools:Zendesk, Freshdesk, or Gorgias.: 3 years (Required)</li><li>customer service or CRM tools will be an added advantage: 3 years (Required)</li></ul>Language:<ul><li>Fluent Englsh (Required)</li></ul>Location:<ul><li>Karachi (Required)</li></ul>Work Location: In person

Customer Service Executive - E-commerce

Telemarketing

We are seeking a highly motivated and customer-focused Customer Service Representative (CSR) to join our team. In this role, you will be the first point of contact for customers, responsible for delivering an exceptional customer experience by addressing inquiries, resolving issues, and providing accurate information about our products and services. About the Role:Are you ready to join a dynamic team where your voice makes a difference? We are seeking enthusiastic Call Center Executives to deliver exceptional support to our clients. This is a no-sales, no-target role, focused entirely on providing exceptional service and building relationships.Why Join Us:<ul><li>No Sales. No Targets. Your focus is client support, not numbers.</li><li>Competitive salary and growth opportunities.</li><li>Training and development programs to enhance your skills.</li><li>Positive, collaborative, and supportive work culture.</li></ul>Perks &amp; Benefits:<ul><li>Friendly work environment</li><li>Skill-building workshops and career growth path</li><li>Flexible working options</li><li>Job Types: Full-time, Part-time</li></ul>Language:<ul><li>Good English (Required)</li></ul>Job Type: Full-timePay: Up to Rs40,000.00 per monthApplication Question(s):<ul><li>Do you live near Gulshan-e- iqbal Karachi?</li></ul>Language:<ul><li>Fluent In English (Required)</li></ul>Job Types: Full-time, Part-time, FresherApplication Question(s):<ul><li>Do you live near Gulshan e iqbal / jauhar /maosamiyat ?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Language:<ul><li>Fluent in English (Required)</li></ul>Work Location: In personJob Types: Full-time, Part-time, FresherPay: Rs40,000.00 per monthLanguage:<ul><li>Fluent in English (Required)</li></ul>Location:<ul><li>Karachi Gulistan-E-Jouhar (Kp-2023) (Preferred)</li></ul>Work Location: In person

Customer Centre Agents (Part Time)

rexD Private Limited

Job Description:<ul><li>Answering customer inquiries via phone, email, and live chat in a professional and timely manner.</li><li>Addressing customer complaints and issues efficiently and effectively.</li><li>Providing product and service information to the customers.</li><li>Identifying and escalating priority issues to the appropriate department or individual.</li><li>Maintaining a positive, empathetic, and professional attitude toward customers at all times.</li><li>Keeping up-to-date with product and service information and making recommendations to customers as appropriate.</li><li>Providing feedback to the management team on customer concerns and trends.</li><li>Meeting and exceeding performance targets, such as customer satisfaction, quality, and productivity metrics.</li></ul>Qualification:<ul><li>Bachelor's degree</li></ul>Job Specifications:<ul><li>Experience in customer support or a related field.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to remain calm and professional under pressure.</li><li>Strong problem-solving and critical-thinking skills.</li><li>Ability to multitask, prioritize, and manage time effectively.</li><li>Ability to work independently and as part of a team.</li></ul>Location:Karachi, PakistanContact Details: mmujtaba9607@rex-d.comJob Type: Full-timePay: Rs60,000.00 - Rs70,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Work Location: In person

Customer Support Executive

Zue Pvt Ltd

Location: Main Shahra-e-Faisal, Karachi Shift Timings: 06:00 PM to 03:00 AM PKT Working Days: Monday to Friday Employment Type: Full Time and OnsitePosition Overview:Zue is seeking experienced and enthusiastic professionals with strong English communication skills and a solid background and prior experience in Virtual Assistance, CSR, Inbound and Outbound roles. The selected candidates will act as a crucial link between our company and its US-based customers/clients, ensuring their needs are met with efficiency and care.Key Responsibilities:<ul><li>Handle incoming customer calls with professionalism and empathy, addressing inquiries, concerns, and complaints effectively.</li><li>Provide accurate information and assistance to resolve issues, escalating complex matters when necessary.</li><li>Use company systems to access customer accounts, assist with online transactions, troubleshoot technical issues, and guide customers through web-based applications.</li><li>Promote and educate customers on self-service tools for improved efficiency.</li><li>Document customer interactions, issues, and resolutions accurately in the CRM system while maintaining organized records and generating reports when required.</li><li>Stay updated on company products, services, and policies to provide informed support.</li><li>Collaborate with colleagues and other departments to resolve customer issues and provide constructive feedback for continuous improvement.</li></ul>Requirements:<ul><li>Minimum 2 years of US customer service experience.</li><li>Bachelor&rsquo;s degree or A-Levels.</li><li>Proficiency in MS Office Suite.</li><li>Exceptional English communication skills (written and verbal).</li><li>Flexibility to work USA shift timings.</li></ul>Perks and Benefits:<ul><li>OPD and IPD Health facility for self, dependents, and parents</li><li>Life Insurance Coverage for self</li><li>Fuel Card for Male Employees</li><li>Free Pick &amp; Drop for Female Employees</li><li>In-House Gym Facility</li><li>Paid Leaves &amp; US Holidays</li><li>Referral Bonus</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>What is your current salary?</li><li>What is your expected salary?</li><li>Are you comfortable working from 6 pm to 3 am PST (Night Shift)?</li><li>If selected, can you join us immediately?</li><li>Residential Area in Karachi?</li></ul>Work Location: In person

Inbound Specialist

Looking for a dedicated, empathetic, and detail-oriented Customer Service Representative (CSR) to support our customers through exceptional service and support. The CSR serves as the first point of contact for clients, providing knowledgeable assistance, resolving issues, and ensuring a positive customer experience. About the Role:Are you ready to join a dynamic team where your voice makes a difference? We are seeking enthusiastic Call Center Executives to deliver exceptional support to our clients. This is a no-sales, no-target role, focused entirely on providing exceptional service and building relationships.<ul><li>Excellent communication and interpersonal skills.</li><li>Strong problem-solving abilities.</li><li>Patience, empathy, and a positive attitude.</li><li>Ability to multitask and work under pressure.</li></ul>Why Join Us:<ul><li>No Sales. No Targets. Your focus is client support, not numbers.</li><li>Competitive salary and growth opportunities.</li><li>Training and development programs to enhance your skills.</li><li>Positive, collaborative, and supportive work culture.</li></ul>Perks &amp; Benefits:<ul><li>Friendly work environment</li><li>Skill-building workshops and career growth path</li><li>Flexible working options</li></ul>Job Types: Full-time, Part-timeLanguage:<ul><li>Good English (Required)</li></ul>Job Type: Full-timePay: Up to Rs40,000.00 per monthApplication Question(s):<ul><li>Do you live near Gulshan-e- iqbal Karachi?</li></ul>Language:<ul><li>Fluent In English (Required)</li></ul>Job Types: Full-time, Part-time, FresherApplication Question(s):<ul><li>Do you live near Gulshan e iqbal / jauhar /maosamiyat ?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Language:<ul><li>Fluent in English (Required)</li></ul>Work Location: In personJob Types: Full-time, Part-time, FresherPay: Rs40,000.00 per monthLanguage:<ul><li>Fluent in English (Required)</li></ul>Location:<ul><li>Karachi Gulistan-E-Jouhar (Kp-2023) (Preferred)</li></ul>Work Location: In person

Part-Time Call Centre Agents /CSR-CUSTOMER SERVICE REPRESENTATIVE

Marksman Advertising

Are you a night owl with a passion for exceptional communication and customer service? Azul Production is seeking dedicated Customer Service &amp; Digital Media Agents to join our team and excel in a dynamic environment. If you're ready to make a difference and contribute to our success story, read on!Key Responsibilities:<ul><li>Manage brand orders &amp; services through multiple web portals</li><li>Create social media calendars for multiple brands</li><li>Coordinate with designers &amp; ensure timely work</li><li>Stay updated with USA digital trends</li></ul>Requirements:<ul><li>Strong communication skills are a must (As per USA Standards) &ndash; your ability to connect with clients sets the tone for our service quality.</li><li>Detail-oriented approach to verifying and updating client information.</li><li>Prior experience in customer service, collections, or related fields is advantageous.</li><li>Self-motivated team player who can thrive in an independent work environment.</li></ul>Location: On Site - DHA Phase 6, Ittehad Commerical Work Timing: 9 pm to 6 am (Onsite) Shift: Full Time Apply: info@azulproductions.coJob Type: Full-timePay: Rs70,000.00 - Rs80,000.00 per monthWork Location: In person

Call Center / Digital Media Executive (USA Market)

Explore 784+ Customer service agent in Karachi this October. Find roles across top companies and apply now to boost your career.