customer service representative Jobs in Karachi

customer service representative

customer service representative (csr) Jobs in Karachi

customer service representative (csr)

customer support executive Jobs in Karachi

customer support executive

customer support representative Jobs in Karachi

customer support representative

customer care executive

customer service agent

HRCONSOL

Position: Customer Service Agent &ndash; Health Product Campaign Location: Karachi, Pakistan (On-site) Number of Positions: 30 Salary Range: PKR 80,000 &ndash; 110,000 + Benefits Employment Type: Full-Time Joining: ImmediateAbout the RoleHRCONSOL is hiring energetic and customer-focused Customer Service Agents for our top Health Tech client in Karachi. You&rsquo;ll be part of a dynamic team driving inbound and outbound awareness and product campaigns &mdash; connecting customers to healthcare solutions that truly make an impact.If you have prior experience in health-related campaigns, strong communication skills in English &amp; Urdu, and love interacting with people &mdash; this role is for you!Key Responsibilities<ul><li>Handle inbound &amp; outbound calls and WhatsApp chats to connect customers with doctors for consultations.</li><li>Manage the end-to-end 6&ndash;7 step protocol with customers &mdash; from order placement and confirmation calls to post-service feedback.</li><li>Ensure accurate, empathetic, and professional communication at all times.</li><li>Maintain updated and precise customer records in CRM systems.</li><li>Meet and exceed KPIs for call handling, quality, and customer satisfaction.</li><li>Collaborate with team members to improve campaign outcomes and service efficiency.</li><li>Share feedback and insights to enhance the customer experience.</li></ul>Required Education<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, Health Sciences, or related field.</li><li>Intermediate-qualified candidates with exceptional call center experience are also encouraged to apply.</li></ul>Experience &amp; Skills<ul><li>1&ndash;3 years of experience in customer service or contact centers (preferably with Ibex or other reputable BPOs).</li><li>Prior exposure to health or wellness campaigns is mandatory.</li><li>Excellent communication in English &amp; Urdu (verbal &amp; written).</li><li>Strong interpersonal skills, empathy, and customer-centric mindset.</li><li>Ability to handle high call volumes while maintaining professionalism.</li><li>Proficiency in CRM and call center software.</li></ul>How to Apply:Send your resume to jobs@hrconsol.com with the subject line &ldquo;Customer Service Agent &ndash; Health Campaign&rdquo;.Job Type: Full-timePay: Rs80,000.00 - Rs120,000.00 per monthWork Location: In person

Customer Service Agent – Health Product Campaign

Emirates

<div>
 
 Job Purpose
 
 
 
 Emirates is a global leader in aviation, renowned for delivering exceptional customer service and seamless travel experiences. With a commitment to excellence, innovation, and hospitality, Emirates connects people across the world through its award-winning onboard service and world-class standards.
 
 
 Are you passionate about travel and delivering exceptional customer service? Emirates is looking for talented individuals to join our team and help us provide world-class service while selling Emirates airline tickets and services.
 
 
 In this role, you will be responsible for ensuring the highest standards of service by offering detailed information on Emirates fares, issuing tickets, and actively seeking out sales opportunities. By building rapport with customers, you'll identify their needs and promote additional services such as Skywards membership, Dubai stopovers, hotel bookings, and upgraded fares, all aimed at enhancing Emirates' revenue. You&rsquo;ll also guide customers on important travel requirements, including passport, visa, and health checks, while ensuring that airline regulations are strictly adhered to.
 
 
 Additionally, you&rsquo;ll maintain a thorough understanding of the latest Emirates Group news and updates, ensuring that you&rsquo;re always providing customers with the most accurate and professional information. Your contributions will play a key role in maintaining high service quality levels and meeting both individual and company sales targets.
 
 
 Qualification
 
 
 If you&rsquo;re educated to at least GCSE or O Level standard (or equivalent) and have 2+ years of experience in a contact centre or reservations role within the airline or travel industry &mdash; or hold a Diploma/Degree in Travel and Tourism &mdash; we&rsquo;d love to hear from you!
 
 
 You&rsquo;ll need strong PC skills, including proficiency in Microsoft Word, Excel, and Email. Fluency in additional languages beyond English will be a great advantage, as we proudly serve a diverse, global customer base.
 
 
 At Emirates, you&rsquo;ll be part of a dynamic team that values excellence, innovation, and genuine care for every customer. Take your career to new heights with a brand known for world-class service and global connections.
 
 
 Salary &amp; benefits
 
 
 We offer a competitive salary package complemented by outstanding travel benefits and exclusive staff discounts.
 
 
 Enjoy comprehensive health coverage, professional growth opportunities, and the chance to explore the world with Emirates.
</div>

CUSTOMER SALES & SERVICE AGENT - KARACHI

Experts Communication

Experts Communication is looking for a Customer Support Agent to join our dynamic team. The ideal candidate should have at least 1 year of experience in a call center or customer service role, with excellent communication, problem-solving, and sales skills.Salary: 40,000 - 50,000 PKR (based on skills and experience) Location: North Nazimabad, Block A, Karachi Shift: 7:00 PM &ndash; 4:00 AMNote: Freshers with good English Communication skills are encouraged to apply.Contact: +92 317 7770002 Email: hr@expertscommunication.netResponsibilitiesHandle inbound and outbound calls professionally Communicate effectively to provide information, support, and sales assistance Resolve customer inquiries and complaints efficiently Meet and exceed monthly sales and performance targets Maintain accurate records of interactions and follow-ups Ensure customer satisfaction and build strong relationshipsRequirements&#10004; Minimum 1 year of call center/customer service experience &#10004; Strong verbal &amp; written communication skills &#10004; Ability to handle objections and close sales confidently &#10004; Self-motivated, target-driven, and eager to learn &#10004; Ability to work the night shift (7:00 PM &ndash; 4:00 AM)Benefits5 working days (Saturday &amp; Sunday off) Competitive salary &amp; performance-based growth (evaluated every 4 months)Health Insurance Annual picnic &amp; dinner Monthly company-paid dinnersAnnual picnic &amp; dinnerKickstart your career with Experts Communication and grow in a professional, fast-paced environment!Job Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

Customer Support Agent

Call Cafe

Call Cafe is currently looking for energetic and passionate Customer Service Representative. The Customer Service Representative will be responsible for ensuring customer satisfaction by promptly and efficiently responding to customer inquiries and concerns via phone.Location:fourtune tower 6th floor office 602 , shahrah e faisalResponsibilities:<ul><li>Communicate with customers via phone.</li><li>Provide knowledgeable answers to questions about products, pricing, and availability.</li><li>Collaborate with internal departments to meet customer needs.</li><li>Data entry in various platforms as required.</li></ul>Requirements:<ul><li>Fluency in English must</li><li>At least Intermediate level proficiency in English.</li><li>age must below 30.</li><li>6 months -1 years of customer service experience is desirable but not required.</li><li>Strong listening skills and the ability to multi-task.</li><li>must be graduated</li><li>Excellent phone etiquette and strong verbal, written, and interpersonal communication skills.</li><li>Ability to work in a fast-paced environment and prioritize tasks.</li><li>Be able to work Night Shift</li></ul>Note: Freshers are encouraged to apply.Full-time in-house position Shift: Evening &amp; Nights 6 working days Job Type: Full-timePay: Rs50,000.00 - Rs70,000.00 per monthWork Location: In person

International Inbound CSR

Sastaticket.pk

We&rsquo;re looking for a Customer Service Representative who is passionate about delivering outstanding service and helping travelers plan memorable experiences. In this role, you'll be responsible for guiding customers throughout their journey &mdash; from providing accurate travel information to booking arrangements and resolving post-booking concerns. Your focus will be on ensuring customer satisfaction, building trust, and driving loyalty to our brand.Key Responsibilities:<ul><li>Manage incoming customer calls and provide professional, timely assistance.</li><li>Guide customers step-by-step through the booking process.</li><li>Handle cancellations, refunds, and other changes, ensuring records are accurately updated in the system.</li><li>Understand customer preferences and recommend suitable travel options or packages.</li><li>Follow up with customers to offer support, confirm updates, and ensure satisfaction.</li><li>Address complaints empathetically, offering effective solutions or alternatives.</li><li>Keep customers informed about current promotions, offers, and services.</li><li>Contribute to team performance by working toward first-contact resolution targets.</li><li>Stay updated on company products, policies, and any service-related changes.</li></ul>Qualification:<ul><li>Bachelor&rsquo;s degree</li><li>Fresh or 1 year of experience in a customer service, support, or travel-related role</li></ul>Must-Have Skills:<ul><li>Effective communication skills.</li><li>Strong interpersonal skills and a positive, customer-first attitude.</li><li>Ability to work well within a team and handle a fast-paced work environment.</li><li>Basic understanding of travel services and customer support tools is a plus.</li></ul>We Offer<ul><li>Market Competitive Salary</li><li>Medical coverage for Self &amp; Dependents</li><li>Company Stock Sharing Plans</li><li>Gratuity</li><li>Annual Travel Allowance</li><li>Opportunity to work in a collaborative, innovative environment</li><li>Continuous learning and professional development opportunities</li></ul>Location:<ul><li>Karachi (On-Site)</li></ul>Note: Please apply only if you meet the specified criteria.Job Type: Full-timeLocation:<ul><li>Karachi (Required)</li></ul>Work Location: In person

Customer Service Representative

Polani Global Technologies SMC-PVT Ltd

Job DescriptionWe are looking for a Customer Care Representative to join our dynamic team. The ideal candidate will be responsible for assisting customers with travel-related queries, bookings, and after-sales support. The candidate should have hands-on experience with GDS systems (Galileo and Sabre) and excellent communication skills to ensure a smooth customer experience.Responsibilities<ul><li>Handle customer inquiries via phone, email, and chat in a professional manner.</li><li>Assist customers in booking, rescheduling, and canceling travel services using GDS (Galileo and Sabre).</li><li>Maintain accurate records of customer interactions and transactions.</li><li>Provide timely solutions and follow up to ensure customer satisfaction.</li><li>Collaborate with the operations team to ensure smooth execution of customer requests.</li></ul>Requirements<ul><li>Education: Bachelor&rsquo;s degree (minimum).</li><li>Experience: 6 months to 1 year in a customer service or travel-related role.</li><li>Technical Skills: Must have working knowledge of GDS systems (Galileo and Sabre).</li><li>Soft Skills: Excellent communication, problem-solving, and interpersonal skills.</li><li>Ability to work under pressure and handle multiple tasks efficiently.</li></ul>What We Offer<ul><li>Market competitive salary</li><li>Performance-based salary revision after the 3-month probation period</li><li>Yearly performance bonus</li><li>Medical coverage</li><li>Fuel allowance after the 3-month probation period</li><li>Paid leaves</li></ul>LocationShahrah-e-Faisal, KarachiJob Type: Full-timeWork Location: In person

Customer Care Representative

AGILE HR

Job Title: Customer Service OfficerLocation: Phase VII, DHA KarachiShift: MorningCompany: Vehicle TrackingWe&rsquo;re hiring energetic and detail-oriented individuals to join our Fleet Operations Team! You&rsquo;ll monitor vehicles via GPS, coordinate with drivers, handle alerts, and maintain fleet performance reports.Requirements:<ul><li>Bachelor&rsquo;s degree (fresh grads welcome)</li><li>0&ndash;1 year of experience in a similar role</li><li>Strong communication in English &amp; Urdu</li><li>Proficient in MS Office</li><li>Proactive and team-oriented</li></ul>Job Types: Full-time, FresherPay: Rs40,000.00 - Rs45,000.00 per monthWork Location: In person

Customer Service Officer

Explore 759+ Customer service agent in Karachi this November. Find roles across top companies and apply now to boost your career.