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customer support executive

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call center executives customer service representatives

Telemarketing

Responsibilities:<ul><li>Handle customer calls professionally</li><li>Provide accurate information and resolve queries</li><li>Maintain a positive and helpful attitude</li><li>Ensure customer satisfaction</li></ul>Requirements:<ul><li>Good English communication skills</li><li>Intermediate / Graduate (Freshers can apply)</li><li>Confident, energetic, and self-motivated</li><li>Basic computer knowledge</li></ul>What We Offer:<ul><li>Competitive salary + attendance allowance</li><li>Unlimited commission opportunities</li><li>Friendly and professional environment</li><li>Growth and career development</li></ul>Job Types: Full-time, Part-time, FresherPay: Rs45,000.00 per monthLanguage:<ul><li>Fluent in English (Required)</li></ul>Location:<ul><li>Karachi Gulistan-E-Jouhar (Kp-2023) (Preferred)</li></ul>Work Location: In person

Call Center Executives / Customer Service Representatives

ACE Marketing (Pvt) Ltd.

Join our team as a Call Center ExecutivesWe&rsquo;re looking for friendly, committed individuals to deliver excellent customer support. This is a service-focused role,no sales, no targets, just assisting clients and creating a positive experience.What We Offer:<ul><li>Customer Support Only: No sales pressure, just helping customers.</li><li>Attractive Salary &amp; Career Growth: Competitive pay with opportunities for advancement.</li><li>Training &amp; Development: Continuous learning and skill-building.</li><li>Supportive Work Environment: Professional and encouraging team culture.</li><li>Transportation for Female Staff: Pick and drop service available.</li></ul>Requirements:<ul><li>Strong English communication skills</li><li>Willingness to work night shifts</li><li>Reliable and punctual attitude</li><li>Leadership qualities are a plus</li></ul>Job Type: Full-time or Part-timeJob Types: Full-time, Part-timePay: Up to Rs40,000.00 per monthApplication Question(s):<ul><li>Are you located near Gulshan e Iqbal or Gulistan e Johar?</li></ul>Language:<ul><li>Fluent English (Required)</li></ul>Work Location: In person

Call Center Executives (O/A Levels)/Intermediate

1AZ0 Marketing (Pvt) Ltd.

Call Center Executive &ndash; English SpeakersWe are looking for confident and motivated individuals with good English communication skills to join our team as Call Center Executives. Fresh candidates are welcome to apply and start their careers in a professional and supportive environment.Job Responsibilities<ul><li>Communicate with customers over the phone in a professional manner.</li><li>Provide information about company services.</li><li>Maintain positive customer interactions.</li><li>Record customer responses and update the system.</li></ul>Salary &amp; Benefits<ul><li>Attendance Allowance</li><li>Unlimited Commission</li><li>Fuel Allowance</li><li>Pick-up &amp; Drop-off for females</li><li>5 Working Days (Monday &ndash; Friday)</li></ul>Requirements<ul><li>Education: Intermediate / O Levels / A Levels / Graduate</li><li>Fluent in English</li><li>Fresh and experienced candidates can apply</li><li>Must be energetic, confident, and self-motivated</li></ul>LocationGulshan-e-Iqbal, KarachiJob Types: Full-time, Part-timePay: Up to Rs50,000.00 per monthLanguage:<ul><li>Fluent in English (Required)</li></ul>Work Location: In person

Call Center Executive – English Speakers

Call Center Executive &ndash; English SpeakersWe are looking for confident and motivated individuals with good English communication skills to join our team as Call Center Executives. Fresh candidates are welcome to apply and start their careers in a professional and supportive environment.Job Responsibilities<ul><li>Communicate with customers over the phone in a professional manner.</li><li>Provide information about company services.</li><li>Maintain positive customer interactions.</li><li>Record customer responses and update the system.</li></ul>Salary &amp; Benefits<ul><li>Attendance Allowance</li><li>Unlimited Commission</li><li>Fuel Allowance</li><li>Pick-up &amp; Drop-off for females</li><li>5 Working Days (Monday &ndash; Friday)</li></ul>Requirements<ul><li>Education: Intermediate / O Levels / A Levels / Graduate</li><li>Fluent in English</li><li>Fresh and experienced candidates can apply</li><li>Must be energetic, confident, and self-motivated</li></ul>LocationGulshan-e-Iqbal &amp; Gulistan-e-Johar KarachiJob Types: Full-time, Part-timePay: Up to Rs50,000.00 per monthLanguage:<ul><li>Fluent in English (Required)</li></ul>Work Location: In person

Customer Service Representative (CSR) – Salary + Incentives

HR viewpoint

Key Responsibilities:<ul><li>Lead, mentor, and manage a team of customer service representatives</li><li>Monitor and handle customer interactions via calls and chat support</li><li>Ensure timely and effective resolution of customer inquiries and complaints</li><li>Maintain high standards of customer satisfaction and service quality</li><li>Analyze customer feedback and identify areas for service improvement</li><li>Train team members on best practices, communication skills, and product knowledge</li><li>Track team performance using KPIs and generate regular reports</li><li>Collaborate with internal departments to resolve complex issues</li><li>Implement strategies to enhance customer experience and retention</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Business Administration or related field</li><li>Proven experience in customer service leadership/team handling role</li><li>Strong communication and interpersonal skills</li><li>Experience in call center and chat support operations</li><li>Ability to handle escalations and manage high-pressure situations</li><li>Proficiency in CRM tools and customer service software</li><li>Strong problem-solving and decision-making skills</li></ul>Preferred Skills:<ul><li>Experience in the E-Commerce industry</li><li>Leadership and team management capabilities</li><li>Customer-centric mindset with attention to detail</li></ul>Key Performance Indicators (KPIs):<ul><li>Customer Satisfaction Score (CSAT)</li><li>First Response Time &amp; Resolution Time</li><li>Team productivity and quality scores</li><li>Customer retention and feedback metrics</li></ul>Pay: Rs80,000.00 - Rs100,000.00 per monthWork Location: In person

Customer Service Team Lead

Orbics

We are looking for confident and customer-focused Upselling Executives to join our night-shift team. This role is ideal for candidates with call center experience, particularly those with US marketing or international calling exposure, who can effectively upsell app-related products or features to existing or warm customers.Key Responsibilities<ul><li>Engage with existing or potential customers via outbound and inbound calls</li><li>Upsell app-related products, upgrades, or additional features</li><li>Identify customer needs and recommend relevant app solutions</li><li>Build rapport with customers to increase conversion opportunities</li><li>Achieve assigned daily and monthly upselling targets</li><li>Handle objections professionally and close sales efficiently</li><li>Maintain accurate records of customer interactions and outcomes</li><li>Follow approved scripts, compliance standards, and sales processes</li><li>Coordinate with team leads to improve upselling strategies</li></ul>Requirements &amp; Qualifications<ul><li>Prior call center experience (US marketing or international campaigns preferred)</li><li>Experience in upselling, cross-selling, or sales is a strong plus</li><li>Excellent English communication and persuasion skills</li><li>Target-driven mindset with strong closing abilities</li><li>Ability to work independently and handle call pressure</li><li>Comfortable working night shifts</li><li>Basic computer skills and familiarity with CRM systems preferred</li></ul>Job Type: Full-timePay: Rs80,000.00 per monthApplication Question(s):<ul><li>What's your current salary (Gross)?</li><li>What will be your salary expectations?</li><li>Would it be feasible for you to commute Phase 2, DHA &amp; to work in a night shift?</li></ul>Work Location: In person

Sales Support/Upselling Executive

Explore 724+ Call center executives customer service representatives in Karachi this May. Find roles across top companies and apply now to boost your career.

724 call center executives customer service representatives jobs In Karachi

Call Center Executives / Customer Service Representatives

Call Center Executives / Customer Service Representatives

Call Center Executives (O/A Levels)/Intermediate

Call Center Executive – English Speakers

Customer Service Representative (CSR) – Salary + Incentives

Customer Service Team Lead

Sales Support/Upselling Executive