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customer service representative Jobs in Karachi

customer service representative

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customer success specialist Jobs in Karachi

customer success specialist

customer support representative Jobs in Karachi

customer support representative

call center executives customer service representatives

Collabrains PVT LTD

Job Title: Inbound Sales Representative | Full-Time | On-Site &ndash; KarachiBrand Republic is hiring confident and customer-focused Inbound Sales Representatives to join our growing sales team. The ideal candidate will be responsible for handling international inbound calls, understanding customer requirements, resolving inquiries, and converting incoming leads into successful sales.If you have excellent English communication skills, a persuasive personality, and enjoy interacting with customers over the phone, we'd love to hear from you.Job Details<ul><li>Position: Inbound Sales Representative</li><li>Experience Required: 1&ndash;2 Years (Preferred)</li><li>Location: P.E.C.H.S Block 06, Karachi</li><li>Shift Timings:</li><li>3:00 PM &ndash; 12:00 AM</li><li>6:00 PM &ndash; 3:00 AM</li><li>Job Type: Full-Time (On-Site)</li></ul>Key Responsibilities<ul><li>Handle international inbound customer calls professionally</li><li>Understand customer needs and recommend suitable services</li><li>Convert inbound inquiries into successful sales opportunities</li><li>Build and maintain positive customer relationships</li><li>Address customer questions and resolve concerns effectively</li><li>Follow up with leads to maximize sales conversions</li><li>Maintain accurate customer records and sales reports</li><li>Achieve individual and team sales targets</li><li>Coordinate with internal departments to ensure a seamless customer experience</li></ul>Required Skills<ul><li>Excellent spoken English with clear pronunciation and strong communication skills</li><li>Strong phone etiquette and customer service skills</li><li>Proven sales and negotiation abilities</li><li>Ability to build rapport and close sales over the phone</li><li>Strong objection-handling and problem-solving skills</li><li>Ability to work in a target-driven environment</li><li>Basic computer knowledge and familiarity with CRM systems is a plus</li></ul>Preferred Qualifications<ul><li>Experience in Inbound Sales, Call Center Sales, Customer Service, Tele-Sales, or Customer Support</li><li>Bachelor's degree in Business, Marketing, Communications, or a related field is preferred</li><li>Experience handling international customers is an advantage</li></ul>What We Offer<ul><li>Competitive salary package</li><li>Performance-based incentives</li><li>Professional growth and career development</li><li>Collaborative and supportive work environment</li></ul>Work Location: In person

Inbound Sales Representative | Full-Time | On-Site

Outsource Origin Limited

Company: Tai builders Location: Nazimabad, KarachiAbout Us: Tai Builders is a realestate development company with 9+ nprojects delivered. We are expanding our team and seeking a Sales Executive with strong experience in call enter Representative, Real estate executive, insurance exeutive and banking service executives.Job Responsibilities:<ul><li>Manage inbound and outbound calls with leads.</li><li>Build and maintain strong client relationships through professional communication.</li><li>Achieve monthly sales targets and contribute to overall team goals.</li><li>Prepare and maintain sales reports and client databases.</li><li>Identify new business opportunities through effective communication and follow-ups.</li></ul>Requirements:<ul><li>Proven experience in a call center or sales environment.</li><li>Excellent English communication skills (spoken and written).</li><li>Experience in selling anykind of service or goods is a strong plus.</li><li>Strong negotiation, persuasion, and interpersonal skills.</li><li>Ability to work independently and in a team-oriented environment.</li><li>Self-driven, confident, and result-focused personality.</li></ul>Salary &amp; Benefits:<ul><li>PKR 50,000 &ndash; 80,000 (depending on experience and performance) + commission per sale</li><li>Performance-based commissions and bonuses</li><li>Growth opportunities within the company</li><li>Supportive and professional work environment</li></ul>How to Apply: Send your updated CV to buildersamintai@gmail.com or WhatsApp at +92 3268314040Job Type: Full-timePay: Rs50,000.00 - Rs80,000.00 per monthWork Location: In person

Sales Executive

Steve’s Super Spares

Customer Service RepresentativeLocation: Karachi, Pakistan (Office-Based)Join Our Growing TeamWe are a UK-based company providing high-quality service and support to customers across the United Kingdom. As our business continues to grow, we are looking for motivated and professional Customer Service Representatives to join our Karachi office.If you have excellent communication skills, enjoy helping customers, and are comfortable working in a structured, fast-paced environment, we'd love to hear from you.The RoleAs a Customer Service Representative, you will handle inbound calls from UK customers, assist with enquiries, accurately process orders, and provide a professional customer experience. You'll receive full training on our systems and processes, including our automotive parts catalogue, so previous industry experience is not essential.This is an office-based role with clear procedures and a strong focus on accuracy and customer satisfaction.Key Responsibilities<ul><li>Answer inbound calls from UK customers.</li><li>Understand customer requirements and gather accurate information.</li><li>Use internal systems to identify the correct products and solutions.</li><li>Confirm pricing, availability, and order details.</li><li>Process customer orders accurately and efficiently.</li><li>Escalate complex enquiries when necessary.</li><li>Maintain excellent customer service standards on every call.</li><li>Follow company procedures and quality standards.</li></ul>What We're Looking For (Essential)<ul><li>Previous customer service or call centre experience is preferred.</li><li>Excellent spoken English with a clear and professional telephone manner.</li><li>Strong communication and active listening skills.</li><li>High attention to detail and accuracy.</li><li>Good computer skills, including data entry and CRM systems.</li><li>Ability to work in a fast-paced, target-driven environment.</li><li>Positive attitude and willingness to learn.</li></ul>Advantageous<ul><li>Experience within the automotive/mechanical industry.</li><li>Knowledge of vehicle parts or UK vehicle registrations.</li><li>Experience using cataloguing systems such as AutoCat or TecDoc.</li></ul>Working HoursUK Business Hours<ul><li>Monday to Friday: 9:00 AM &ndash; 5:00 PM (UK time)</li><li>Saturday: 9:00 AM &ndash; 4:00 PM (UK time)</li></ul>What We Offer<ul><li>Competitive salary based on experience.</li><li>Performance-based incentives following successful completion of probation.</li><li>Comprehensive training and ongoing support.</li><li>Company-provided laptop and headset.</li><li>Career development opportunities within a growing international business.</li><li>Friendly and professional working environment.</li></ul>Recruitment Process<ul><li>Initial screening interview</li><li>English communication assessment</li><li>Practical assessment (data entry and call handling scenario)</li><li>Final interview</li></ul>Why Join Us?We are looking for individuals who take pride in delivering excellent customer service, work well within structured processes, and are eager to learn. You'll receive full training and become part of a supportive team working directly with a successful UK business.Equal Opportunity EmployerWe are committed to creating an inclusive and diverse workplace. Applications are welcome from all qualified candidates, regardless of gender, age, disability, religion, or background. We encourage both male and female candidates to apply and are committed to providing equal opportunities based on skills, experience, and merit.Apply today and start your career with a growing international company.Application Question(s):<ul><li>What are your salary expectations?</li><li>What is your current salary?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Customer service: 2 years (Preferred)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Customer Service Representative

Experts Communication

Experts Communication is hiring a Call Center Agent to join our team. We are looking for individuals with strong communication skills, a customer-focused approach, and the ability to handle outbound and inbound calls professionally. If you have experience in customer service or sales, this is a great opportunity to grow in a dynamic work environment.Salary: 40,000 - 60,000 PKR (based on skills and experience) Location: North Nazimabad, Block A, Karachi Shift: 7:00 PM &ndash; 4:00 AM Contact: +92 317 7770002 Email: hr@expertscommunication.netResponsibilities<ul><li>Handle inbound and outbound calls professionally</li><li>Provide customer support, information, and sales assistance</li><li>Resolve customer inquiries and complaints effectively</li><li>Meet and exceed monthly sales and performance targets</li><li>Maintain accurate call logs and follow-up records</li><li>Ensure customer satisfaction and build strong relationships</li></ul>Requirements<ul><li>Minimum 1 year of experience in a call center or customer service role</li><li>Strong verbal and written communication skills</li><li>Ability to handle objections and close sales confidently</li><li>Self-motivated, target-driven, and eager to learn</li><li>Ability to work the night shift (7:00 PM &ndash; 4:00 AM)</li></ul>Benefits<ul><li>Five working days (Saturday &amp; Sunday off)</li><li>Competitive salary with performance-based growth (evaluated every four months)</li><li>Monthly company-paid dinners</li><li>Annual picnic and dinner</li></ul>Join Experts Communication and advance your career in the call center industry.Job Type: Full-timePay: Rs40,000.00 - Rs60,000.00 per monthWork Location: In person

Experienced Call Center Agent

NEWYORK CAPITAL FUNDS

NYCF Staffing SolutionsUSA, Europe &amp; South Korea Ke Liye Sponsored Work Permit OpportunitiesApna Career Abroad Banayein &mdash; Behtareen Overseas Job Opportunities Ke Sath!NO ADVANCE FEE! Apni Fee Job Start Karne Ke Baad Ada Karein!Proudly Represented by Sahir LodhiAvailable DestinationsUSA: H-2B Work PermitEurope: D-Category Work PermitSouth Korea: E-9 &amp; E-7 Work PermitsAvailable Jobs✅ Skilled Jobs: Doctors, Engineers, IT Professionals, Technical Experts, Skilled &amp; Certified Workers aur mazeed opportunities.✅ Non-Skilled Jobs: Office Staff, Front Desk Officers, Cashiers, Customer Service Representatives, Supervisors, Managers, Administrative Staff, Drivers, Warehouse Workers, Loaders &amp; Pickers, Factory Workers, Hotel &amp; Resort Staff, Restaurant Staff aur mazeed opportunities.Expected Salary PackagesUSASkilled: PKR 8 Lakh &ndash; 15 LakhNon-Skilled: PKR 5 Lakh &ndash; 8 LakhEuropeSkilled: PKR 12 Lakh &ndash; 18 LakhNon-Skilled: PKR 8 Lakh &ndash; 12 LakhSouth KoreaSkilled: PKR 7 Lakh &ndash; 13 LakhNon-Skilled: PKR 5 Lakh &ndash; 7 LakhComplete Support ProvidedAccommodationMedical InsuranceOur Services: Sponsored Work Permits International Job Placement Documentation Support Interview &amp; CV AssistanceAddress: Office No: 202, 2nd Floor, Iconic Trade Cenrtre Sharafabad, Karachi.Office Timing: Monday &ndash; Saturday | 11:00 AM &ndash; 9:00 PMCall/WhatsApp: 0330-5505502, 0331-7909775, 0337-3261272, 03373751609NYCF Staffing SolutionsGlobal Career Opportunities Ka Bharosemand Rasta.Pay: Rs200,000.00 - Rs1,000,000.00 per monthWork Location: In person

INTERNATIONAL JOBS ( SPONSORED WORK PERMIT )

Synexio Technologies

Key Responsibilities<ul><li>Generate new business opportunities through outbound prospecting, cold calling, email outreach, and follow-up communication.</li><li>Engage with business owners, executives, and key decision-makers across the US market.</li><li>Understand client requirements and recommend tailored business solutions.</li><li>Build, manage, and maintain a healthy sales pipeline using CRM tools.</li><li>Conduct product presentations and virtual sales demonstrations.</li><li>Negotiate pricing, address objections, and successfully close B2B sales opportunities.</li><li>Consistently achieve or exceed daily, weekly, and monthly sales and revenue targets.</li><li>Build and nurture long-term relationships with prospective and existing clients.</li><li>Maintain regular follow-ups to maximize conversions and customer retention.</li><li>Keep accurate and up-to-date customer records within the CRM system.</li><li>Deliver a professional and exceptional customer experience throughout the sales cycle.</li><li>Meet and exceed assigned sales KPIs and revenue goals.</li><li>Maintain high levels of outbound sales activity, including calls, emails, and follow-ups.</li><li>Effectively overcome customer objections and negotiate successful outcomes.</li><li>Ensure timely follow-up on all assigned leads and sales opportunities.</li><li>Maintain accurate sales forecasting and pipeline reporting.</li><li>Work closely with Team Leads, Sales Managers, and Operations teams to achieve business objectives.</li><li>Adhere to company sales processes, policies, and standard operating procedures (SOPs).</li><li>Maintain professionalism, integrity, and confidentiality in all customer interactions.</li><li>Participate in sales meetings, coaching sessions, and ongoing product and sales training.</li></ul>Key Performance Indicators (KPIs)<ul><li>Monthly Revenue Achievement</li><li>Sales Target Attainment (%)</li><li>Number of Closed Deals</li><li>Lead-to-Customer Conversion Rate</li><li>Outbound Call &amp; Email Activity</li><li>Sales Pipeline Growth</li><li>CRM Data Accuracy &amp; Activity</li><li>Follow-up Compliance</li><li>Customer Retention &amp; Satisfaction</li></ul>Shift: Night Shift (US Market) Work Location: In-personPay: Rs75,000.00 - Rs90,000.00 per monthWork Location: In person

B2B Sales Specialist – US Market (Night Shift)

Pak British Institute

Pak British Education Services is looking for a confident, energetic, and results-driven Telecaller / Lead Calling Executive to join our team. The successful candidate will be responsible for contacting prospective clients, introducing our education and consulting services, qualifying leads, and scheduling appointments for the sales and admissions team.Key Responsibilities:<ul><li>Contact assigned leads through phone calls in a professional and courteous manner.</li><li>Introduce the company's services and provide accurate information to prospective clients.</li><li>Qualify leads by understanding their requirements and level of interest.</li><li>Schedule appointments and forward qualified leads to the appropriate team member.</li><li>Follow up with interested prospects to maintain engagement.</li><li>Record call outcomes and update customer information in the database.</li><li>Achieve daily and monthly call and lead generation targets.</li><li>Deliver a positive customer experience during every interaction.</li></ul>Requirements:<ul><li>Excellent verbal communication and interpersonal skills.</li><li>Good spoken Urdu and basic English.</li><li>Previous experience in telecalling, customer service, sales, or call center operations is preferred.</li><li>Basic computer skills and the ability to maintain accurate records.</li><li>Strong persuasion and negotiation skills.</li><li>Self-motivated, punctual, target-oriented, and able to work under deadlines.</li></ul>Job Details:<ul><li>Location: North Nazimabad, Block N, Karachi</li><li>Working Hours: 11:00 AM &ndash; 7:00 PM</li><li>Working Days: Monday to Saturday</li><li>Employment Type: Full-time</li></ul>What We Offer:<ul><li>Professional and supportive work environment.</li><li>Career growth and learning opportunities.</li><li>Performance-based incentives.</li><li>Competitive salary based on experience and skills.</li></ul>Apply Now! If you have excellent communication skills and enjoy interacting with people, we'd love to hear from you. Submit your updated CV and become part of our growing team.Pay: From Rs20,000.00 per monthWork Location: In person

Telecaller / Lead Calling Executive

Explore 169+ Call center executives customer service representatives in Karachi this August. Find roles across top companies and apply now to boost your career.