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Trendyol

<div><div><div>About the Team</div><div>
At Trendyol Growth, we align pricing, discount, and marketing strategies to drive sustainable and scalable growth. We work cross-functionally with teams like Product, Category, and Operations to uncover opportunities and deliver impact. With a strong learning culture and data-driven mindset, we grow together &mdash; as individuals and as a team.</div><div></div><div> 
As a Customer Service Agent for Government Relations, you'll be a vital link between our customers and government bodies, directly managing escalated complaints. This specialized role requires a deep understanding of e-commerce law in UAE to resolve complex issues and ensure regulatory compliance. You'll contribute to process improvements and provide key insights, leveraging your strong analytical skills to maintain our excellent relationship with government partners.</div></div>
<div><div><h3 class="jobSectionHeader">Responsibilities</h3><ul><li><ul><li>
Periodically reviewing local complaint management processes to identify pain points</li><li>
Directly involving in complaint management processes in cases where further investigation of Trendyol internal teams required</li><li>
Contributing flow improvement projects in ticketing systems</li><li>
Periodically reporting local backoffice teams' operational and success KPIs and creating alarms to relevant teams in case of need</li><li>
Supporting the POC for Ministry/local government generated complaints - including responding, providing solution and follow up</li></ul></li></ul></div></div>
<div><div><h3 class="jobSectionHeader">Expected Qualifications</h3><ul><li><ul><li>
Experience in retail and e-commerce law, government escalations and regulatory compliance in UAE.</li><li>
In-depth knowledge and experience with e-commerce law, contractual law, law of obligations, commercial law, advertising law, payment regulations, consumer law, IP law, data protection in UAE law</li><li>
Strong Arabic language written and verbal communication skills</li><li>
Ability to work in a fast-paced and ever-changing environment</li><li>
Analytical thinking and problem-solving abilities, team work</li><li>
Capable of multitasking, ability to manage stress and strict deadlines</li><li>
Excellent research and follow-up abilities</li><li>
Solid skills using MS office tools</li></ul></li></ul></div></div>
<div><div>What We Offer</div><ul><li>Personalised training allowance and learning opportunities: Use your annual budget for any training or conference of your choice, explore our Learning Management System (LMS) anytime, and join in-person learning sessions offered throughout the year.</li><li>Responsibility from day one: Take full ownership from the start in a culture where every voice is heard and valued.</li><li>A diverse, international team: Collaborate with global peers across our offices in Berlin, Amsterdam, Dubai, and beyond, in a startup-spirited and collaborative environment.</li><li>Opportunities to grow with the best: Tackle meaningful challenges, develop through hands-on experience, and grow with the support of expert guidance and global mentoring.</li><li>Meaningful connections beyond tasks: Be part of team rituals, events, and social activities that help us stay connected and inspired.</li></ul><div></div><div> 
Take the Next Step</div><div>
If this role excites you, apply today, we look forward to taking the next step with you.</div><div>
Want to get to know the team better first? Explore our Career Website, LinkedIn, or YouTube to learn more about #LifeatTrendyol and how we work.</div></div></div>

Customer Service Agents for Government Relations

WARSON REAL ESTATE

Job Title: Public Relations Officer (PRO) &ndash; Business Setup SpecialistCompany: Warson Real EstateLocation: Dubai, UAEAbout the Role:We are immediately hiring a qualified and experienced Public Relations Officer (PRO) to join our team. The ideal candidate must have strong expertise in business setup services, with in-depth knowledge of mainland and freezone company formationKey Responsibilities:&gt;Handle all PRO-related tasks including government documentation, approvals, renewals and visa processes&gt;Provide expert guidance on mainland and freezone company formation&gt;Support clients with all business setup requirements and legal compliance&gt;Ensure smooth processing of all government-related procedures&gt;Build strong relationships with clients, offering professional sales and customer service support&gt;Proactively resolve issues and provide solutions to clients and managementRequirements:&gt;Proven experience as a PRO in a business setup company in the UAE&gt;Excellent knowledge of UAE business laws, regulations, and documentation processes&gt;Strong sales and customer service background&gt;Proactive, reliable and well-organized personality&gt;Fluency in EnglishHow to Apply:If you meet the above requirements and are ready to join immediatelyKindly contact us directly at +971 50 177 4733Job Types: Full-time, PermanentPay: AED2,600.00 - AED3,000.00 per month

Public Relation Officer (PRO)

Parkonic Parking Systems and Management LLC

We are seeking an enthusiastic and skilled Employee Relations (Team Building Specialist) to join our dynamic parking management team in the UAE. The ideal candidate will play a pivotal role in fostering a positive work environment by implementing effective team-building initiatives and enhancing employee engagement across our organization.Responsibilities:- Design, develop, and facilitate team-building activities to strengthen collaboration and communication among staff.- Act as a liaison between management and employees to address workplace concerns and promote a healthy work culture.- Plan and execute employee engagement programs that align with organizational goals and improve job satisfaction.- Conduct regular surveys and feedback sessions to identify employee needs and areas for improvement.- Collaborate with HR and management to resolve conflicts and improve employee relations.- Monitor the effectiveness of team-building initiatives and adjust strategies accordingly.- Support onboarding and integration processes to help new employees acclimate successfully.Skills and Qualifications:- Bachelor&rsquo;s degree in Human Resources, Organizational Psychology, Business Administration, or a related field.- Proven experience in employee relations, team building, or organizational development, preferably within service-oriented industries.- Strong interpersonal and communication skills with the ability to connect with diverse teams.- Excellent problem-solving skills and a proactive approach to conflict resolution.- Creative mindset with the ability to design innovative team-building activities.- Familiarity with labor laws and employment practices in the UAE.- Ability to manage multiple projects and work collaboratively within a fast-paced environment.- Fluency in English; knowledge of Arabic is an advantage.Job Type: Full-timePay: AED4,000.00 - AED6,000.00 per monthApplication Question(s):<ul><li>Can Join Immediately</li></ul>Experience:<ul><li>Employee Relations: 2 years (Preferred)</li><li>Team Building Specialist: 2 years (Preferred)</li></ul>License/Certification:<ul><li>UAE Driving License (Preferred)</li></ul>

Employee Relations (Team Building Specialist)

PME International General Trading LLC

<ul><li>Developing and sustaining long-lasting relationships with customers.</li><li>Calling potential customers to explain company products and encourage purchases.</li><li>Answering customers' questions and escalating complex issues to the relevant departments as needed.</li><li>Developing in-depth knowledge of company products.</li><li>Maintaining an accurate record of all sales, scheduled customer appointments, and customer complaints.</li><li>Collaborating with the marketing department to ensure that the company is reaching its target audience.</li><li>Informing product developers of possible product improvements and changes to ensure that company products meet current market needs.</li><li>Preparing cost-benefit analyses for prospective and existing customers to determine the most suitable purchase options.</li><li>Analyzing competitors' products to determine product features, benefits, shortfalls, and market success.</li></ul>Job Type: Full-timePay: AED2,500.00 - AED3,000.00 per monthExperience:<ul><li>Sales: 1 year (Preferred)</li></ul>Language:<ul><li>Arabic (Preferred)</li></ul>

Sales Assistant

MOOEi

Job Offer &ndash; Social Media &amp; PR Specialist (360&deg; Fashion Communications)Location: Dubai, UAE Industry: Luxury Women&rsquo;s Fashion Employment Type: Full-timeAbout UsWe are a luxury women&rsquo;s fashion house redefining elegance and exclusivity through ready-to-wear and couture collections. As we expand regionally and internationally, we are seeking a Social Media &amp; PR Specialist who understands 360&deg; fashion communications &mdash; blending social media, PR, influencer relations, events, and brand positioning into one seamless strategy.Role OverviewThe Social Media &amp; PR Specialist will be the voice and face of the brand, managing both online presence and real-world exposure. This role requires a deep understanding of luxury women&rsquo;s fashion, digital storytelling, and brand positioning. The ideal candidate is equally comfortable creating reels, coordinating with influencers, writing press releases, and organizing fashion events.Key ResponsibilitiesSocial Media (Digital Presence)<ul><li>Create and publish daily posts, reels, and stories across Instagram, TikTok, Facebook, and emerging platforms.</li><li>Engage with the audience: reply to DMs, comments, and customer inquiries in a luxury brand voice.</li><li>Develop monthly content calendars and align them with collection launches and events.</li><li>Monitor performance (engagement, reach, conversions) and optimize content strategy.</li></ul>Public Relations (Reputation &amp; Media)<ul><li>Build and manage relationships with influencers, fashion editors, and stylists.</li><li>Identify, negotiate, and manage influencer collaborations (ambassadors, barter deals, paid partnerships).</li><li>Draft and distribute press releases, press kits, and media coverage reports.</li><li>Secure features in high-end fashion publications (Vogue, Harper&rsquo;s Bazaar, Elle, Grazia).</li></ul>Events &amp; Activations<ul><li>Plan and execute brand events, pop-ups, and collection launches.</li><li>Curate guest lists including VIP clients, media, and influencers.</li><li>Coordinate invitations, media coverage, and event logistics.</li><li>Ensure the brand experience reflects exclusivity and luxury identity.</li></ul>Brand Positioning &amp; Identity<ul><li>Maintain consistent brand tone, voice, and visual identity across all communications.</li><li>Translate the Creative Director&rsquo;s vision into social + PR campaigns.</li><li>Position the brand as a leader in luxury women&rsquo;s fashion in GCC and global markets.</li><li>Monitor competitors and ensure brand differentiation.</li></ul>360&deg; Strategy &amp; Growth<ul><li>Report on performance across social, PR, and events.</li><li>Suggest strategies to grow brand awareness and loyalty.</li><li>Monitor online mentions and protect brand reputation.</li><li>Collaborate with marketing and sales teams to align campaigns with business goals.</li></ul>Qualifications<ul><li>Proven experience in social media, PR, and events &mdash; ideally in the luxury fashion sector.</li><li>Strong knowledge of women&rsquo;s fashion trends and GCC fashion culture.</li><li>Existing network of influencers, stylists, and media contacts is a strong plus.</li><li>Excellent communication and negotiation skills.</li><li>Creative mindset with strong visual storytelling ability.</li><li>Fluent in English (Arabic is a plus).</li></ul>We Offer<ul><li>A creative and inspiring work environment in a luxury fashion house.</li><li>Competitive salary + performance-based incentives.</li><li>Opportunities to attend international fashion events and collaborate with high-profile influencers.</li><li>Career growth in PR, brand management, and international fashion exposure.</li></ul>To Apply: Send your CV and portfolio (examples of social/PR campaigns you&rsquo;ve managed) via WhatsApp 058 888 8864Job Types: Full-time, Permanent, ContractPay: AED3,000.00 - AED4,000.00 per month

Social Media & PR Manager

Job Offer &ndash; Social Media &amp; PR Specialist (360&deg; Fashion Communications)Location: Dubai, UAE Industry: Luxury Women&rsquo;s Fashion Employment Type: Full-timeAbout UsWe are a luxury women&rsquo;s fashion house redefining elegance and exclusivity through ready-to-wear and couture collections. As we expand regionally and internationally, we are seeking a Social Media &amp; PR Specialist who understands 360&deg; fashion communications &mdash; blending social media, PR, influencer relations, events, and brand positioning into one seamless strategy.Role OverviewThe Social Media &amp; PR Specialist will be the voice and face of the brand, managing both online presence and real-world exposure. This role requires a deep understanding of luxury women&rsquo;s fashion, digital storytelling, and brand positioning. The ideal candidate is equally comfortable creating reels, coordinating with influencers, writing press releases, and organizing fashion events.Key ResponsibilitiesSocial Media (Digital Presence)<ul><li>Create and publish daily posts, reels, and stories across Instagram, TikTok, Facebook, and emerging platforms.</li><li>Engage with the audience: reply to DMs, comments, and customer inquiries in a luxury brand voice.</li><li>Develop monthly content calendars and align them with collection launches and events.</li><li>Monitor performance (engagement, reach, conversions) and optimize content strategy.</li></ul>Public Relations (Reputation &amp; Media)<ul><li>Build and manage relationships with influencers, fashion editors, and stylists.</li><li>Identify, negotiate, and manage influencer collaborations (ambassadors, barter deals, paid partnerships).</li><li>Draft and distribute press releases, press kits, and media coverage reports.</li><li>Secure features in high-end fashion publications (Vogue, Harper&rsquo;s Bazaar, Elle, Grazia).</li></ul>Events &amp; Activations<ul><li>Plan and execute brand events, pop-ups, and collection launches.</li><li>Curate guest lists including VIP clients, media, and influencers.</li><li>Coordinate invitations, media coverage, and event logistics.</li><li>Ensure the brand experience reflects exclusivity and luxury identity.</li></ul>Brand Positioning &amp; Identity<ul><li>Maintain consistent brand tone, voice, and visual identity across all communications.</li><li>Translate the Creative Director&rsquo;s vision into social + PR campaigns.</li><li>Position the brand as a leader in luxury women&rsquo;s fashion in GCC and global markets.</li><li>Monitor competitors and ensure brand differentiation.</li></ul>360&deg; Strategy &amp; Growth<ul><li>Report on performance across social, PR, and events.</li><li>Suggest strategies to grow brand awareness and loyalty.</li><li>Monitor online mentions and protect brand reputation.</li><li>Collaborate with marketing and sales teams to align campaigns with business goals.</li></ul>Qualifications<ul><li>Proven experience in social media, PR, and events &mdash; ideally in the luxury fashion sector.</li><li>Strong knowledge of women&rsquo;s fashion trends and GCC fashion culture.</li><li>Existing network of influencers, stylists, and media contacts is a strong plus.</li><li>Excellent communication and negotiation skills.</li><li>Creative mindset with strong visual storytelling ability.</li><li>Fluent in English (Arabic is a plus).</li></ul>We Offer<ul><li>A creative and inspiring work environment in a luxury fashion house.</li><li>Competitive salary + performance-based incentives.</li><li>Opportunities to attend international fashion events and collaborate with high-profile influencers.</li><li>Career growth in PR, brand management, and international fashion exposure.</li></ul>To Apply: Send your CV and portfolio (examples of social/PR campaigns you&rsquo;ve managed) via WhatsApp 058 888 8864Job Types: Full-time, Permanent, ContractPay: AED3,000.00 - AED10,000.00 per month

Marketing & PR Manager

Carter & White

<div>
 
 
 Position Summary
 
 
 
 We are looking for a highly strategic, data-literate, and customer-obsessed
 
 CRM Manager
 
 to lead our customer engagement and lifecycle marketing efforts. This role is pivotal in shaping how we interact with our customers &mdash; delivering personalized, meaningful experiences that drive loyalty, retention, and long-term brand advocacy.
 
 
 You will own the end-to-end CRM strategy and execution across all touchpoints, partnering closely with cross-functional teams across Digital, eCommerce, Merchandising, Creative, and Analytics. The ideal candidate will have a deep understanding of customer data, omnichannel behaviors, and the nuances of consumer engagement in the fashion or luxury retail space.
 
 
 
 Key Responsibilities
 
 
 
 
 Strategy &amp; Planning
 
 
 <ul>
 <li>
 Design and implement a customer-centric CRM strategy that aligns with the broader brand and commercial objectives, with a strong focus on segmentation, personalization, and lifecycle marketing.
 </li>
 <li>
 Own the customer journey from onboarding to retention, with tailored communications and data-driven decision-making at every stage.
 </li>
 <li>
 Champion the use of customer insights to inform campaign planning, loyalty initiatives, and digital product enhancements.
 </li>
 </ul>
 
 
 Campaign Management
 
 
 <ul>
 <li>
 Plan, manage, and execute targeted CRM campaigns across email, SMS, app push notifications, and other emerging direct-to-customer channels.
 </li>
 <li>
 Drive segmentation strategies using behavioral, transactional, and demographic data to deliver hyper-relevant communications.
 </li>
 <li>
 Collaborate with internal teams to develop dynamic content and customer journeys that enhance the brand experience.
 </li>
 </ul>
 
 
 Loyalty &amp; Retention
 
 
 <ul>
 <li>
 Lead the development and optimization of loyalty programs and customer retention strategies.
 </li>
 <li>
 Identify opportunities to increase CLV (Customer Lifetime Value) through up-sell, cross-sell, win-back, and reactivation tactics.
 </li>
 </ul>
 
 
 Data &amp; Analytics
 
 
 <ul>
 <li>
 Partner with data and BI teams to define KPIs and build performance dashboards that track the health of the CRM program.
 </li>
 <li>
 Leverage analytics to test, optimize, and refine messaging, timing, and targeting strategies.
 </li>
 <li>
 Translate campaign performance into actionable insights and communicate results and recommendations to stakeholders.
 </li>
 </ul>
 
 
 Technology &amp; Tools
 
 
 <ul>
 <li>
 Oversee the CRM platform (e.g., Salesforce Marketing Cloud, Klaviyo, Emarsys, Bloomreach, etc.), ensuring seamless integration with eCommerce, POS, and other customer data sources.
 </li>
 <li>
 Stay informed on CRM and MarTech innovations, recommending tools and technologies that can elevate customer engagement.
 </li>
 </ul>
 
 
 Required Qualifications
 
 
 <ul>
 <li>
 5+ years&rsquo; experience in CRM, customer lifecycle marketing, or retention strategy &mdash; ideally within fashion, beauty, or luxury retail.
 </li>
 <li>
 Strong command of CRM tools, email service platforms, and customer data infrastructure.
 </li>
 <li>
 Deep understanding of customer segmentation, lifecycle campaigns, and personalization best practices.
 </li>
 <li>
 Proven track record of delivering measurable improvements in customer retention, engagement, and revenue.
 </li>
 <li>
 Analytical mindset with experience using tools like Google Analytics, Looker, Tableau, or similar.
 </li>
 <li>
 Ability to distill complex data into clear narratives and strategic recommendations.
 </li>
 <li>
 Experience managing creative and production workflows for content across CRM channels.
 </li>
 <li>
 Excellent stakeholder management and communication skills.
 </li>
 <li>
 Passion for fashion, style, and brand storytelling.
 </li>
 </ul>
 
 
 Preferred Experience
 
 
 <ul>
 <li>
 Experience with omnichannel CRM across retail and digital ecosystems.
 </li>
 <li>
 Knowledge of GDPR and global data privacy regulations.
 </li>
 <li>
 Background in luxury or premium fashion retail is highly desirable.
 </li>
 <li>
 Experience launching loyalty programs or membership platforms.
 </li>
 </ul>
 
 
 What We Offer
 
 
 <ul>
 <li>
 An opportunity to shape and scale CRM at a high-growth fashion brand.
 </li>
 <li>
 A collaborative, cross-functional team environment that values innovation and creativity.
 </li>
 <li>
 Access to industry-leading tools and platforms.
 </li>
 <li>
 Competitive salary, benefits, and employee perks.
 </li>
 <li>
 A company culture that celebrates individuality, diversity, and purpose-driven work.
 </li>
 </ul>
 
 
</div>

Customer Relationship Management Specialist

Explore 3455+ Customer relations specialist in Dubai this September. Find roles across top companies and apply now to boost your career.