call center representative

customer service representative Jobs in Dubai

customer service representative

sales consultant

telesales representative

accounting specialist

customer relations specialist

TALENTMATE

<div>
 
 Description
 
 
 
 Job Description
 
 
 Amazon&rsquo;s Operations Employee Relations (ER) team is looking for a Principal, Employee Relations with a demonstrated passion for building and sustaining positive, engaged work environments for associates and leaders. This individual will have significant employee and labor relations subject matter expertise and proven success as a leader of people.
 
 
 The Employee Relations team is responsible for reducing risk to the business by creating and executing programs to develop the next generation of high-performing, associate-centric frontline leaders.
 
 
 The Principal, Employee Relations will play a vital role in advancing our mission. The Employee Relations is a tight-knit team of ER professionals, including former HR, operational and legal leaders. We are passionate about improving our leaders&rsquo; skill sets in associate engagement across the organization.
 
 
 Key job responsibilities
 
 
 This role will design the Employee Relations (ER) strategy for APAC and MENA Region of Customer Service. This position covers 5 countries and will need to work with/through the in-country ER field team members on the individual country strategy and support the Regional strategy. Partnership with Ops and PXT Regional leadership is critical in this role.
 
 
 A day in the life
 
 
 We are seeking an Employee Relations Principal to support APAC and MENA region of Customer Service Operations which includes both a brick-and-mortar and virtual workforce. The individual must have a demonstrated ability to collaborate with and influence Operations directors, managers, and human resources; to analyze multiple levels of associate/manager feedback to identify risks and gaps; to create, audit, and sustain positive workplace relations programs; and to design and conduct positive workplace relations training that drives best practices. The Principal will work reactively on crisis-oriented situations, traveling as necessary that typically can only be successfully addressed under severe time constraints. The Principal should be capable of creating and executing a strategy across the region that supports operational goals and objectives. Individual must have an ability to detect, and address the hidden risk that are created with a virtual population and work to adopt strong engagement plans to mitigate. The ability to dive deep into process and data is important, but equally essential is the ability to communicate effectively and authentically with senior Ops/HR leaders, frontline managers and associates.
 
 
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 10+ years of employee relations, labor relations, or labor/employment law experience
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Experience managing and leading employees
 </li>
 <li>
 Experience prioritizing and handling multiple assignments at any given time while maintaining commitment to deadlines
 </li>
 <li>
 Experience engaging, verbally and in writing, with internal and external stakeholders to convey complex ideas in a clear, concise manner
 </li>
 <li>
 Experience working in a fast paced, quickly changing or international environment
 </li>
 <li>
 Experience completing complex tasks quickly with little to no guidance and react with appropriate urgency to situations that require a quick turnaround
 </li>
 <li>
 Juris Doctor, advanced degree, or other specialized training in labor/employee relations a significant plus.
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 Company
 
 - Amazon Middle East and North Africa FZ-LLC
 
 
 Job ID: A3199350
 
 
 Job Details
 
 
 Role Level: Director Work Type: Full-Time Country: United Arab Emirates City: Dubai Company Website: https://www.aboutamazon.com/ Job Function: Information Technology (IT) Company Industry/
 
 
 Sector: Software Development
 
 
 What We Offer
 
 
 
 About The Company
 
 
 
 Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.
 
 
 Report
 
 
 Disclaimer: talentmate.com is only a platform to bring jobseekers &amp; employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@talentmate.com.
</div>

Principal Employee Relations Customer Service

Amazon

<div>
 
 Description
 
 
 
 Amazon&rsquo;s Operations Employee Relations (ER) team is looking for a Principal, Employee Relations with a demonstrated passion for building and sustaining positive, engaged work environments for associates and leaders. This individual will have significant employee and labor relations subject matter expertise and proven success as a leader of people.
 
 
 The Employee Relations team is responsible for reducing risk to the business by creating and executing programs to develop the next generation of high-performing, associate-centric frontline leaders.
 
 
 The Principal, Employee Relations will play a vital role in advancing our mission. The Employee Relations is a tight-knit team of ER professionals, including former HR, operational and legal leaders. We are passionate about improving our leaders&rsquo; skill sets in associate engagement across the organization.
 
 
 Key job responsibilities
 
 
 This role will design the Employee Relations (ER) strategy for APAC and MENA Region of Customer Service. This position covers 5 countries and will need to work with/through the in-country ER field team members on the individual country strategy and support the Regional strategy. Partnership with Ops and PXT Regional leadership is critical in this role.
 
 
 A day in the life
 
 
 We are seeking an Employee Relations Principal to support APAC and MENA region of Customer Service Operations which includes both a brick-and-mortar and virtual workforce. The individual must have a demonstrated ability to collaborate with and influence Operations directors, managers, and human resources; to analyze multiple levels of associate/manager feedback to identify risks and gaps; to create, audit, and sustain positive workplace relations programs; and to design and conduct positive workplace relations training that drives best practices. The Principal will work reactively on crisis-oriented situations, traveling as necessary that typically can only be successfully addressed under severe time constraints. The Principal should be capable of creating and executing a strategy across the region that supports operational goals and objectives. Individual must have an ability to detect, and address the hidden risk that are created with a virtual population and work to adopt strong engagement plans to mitigate. The ability to dive deep into process and data is important, but equally essential is the ability to communicate effectively and authentically with senior Ops/HR leaders, frontline managers and associates.
 
 
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 10+ years of employee relations, labor relations, or labor/employment law experience
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Experience managing and leading employees
 </li>
 <li>
 Experience prioritizing and handling multiple assignments at any given time while maintaining commitment to deadlines
 </li>
 <li>
 Experience engaging, verbally and in writing, with internal and external stakeholders to convey complex ideas in a clear, concise manner
 </li>
 <li>
 Experience working in a fast paced, quickly changing or international environment
 </li>
 <li>
 Experience completing complex tasks quickly with little to no guidance and react with appropriate urgency to situations that require a quick turnaround
 </li>
 <li>
 Juris Doctor, advanced degree, or other specialized training in labor/employee relations a significant plus.
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - Amazon Middle East and North Africa FZ-LLC
 
 
 Job ID: A3199350
</div>

Principal, Employee Relations, Customer Service

<div>
 
 Job Description
 
 
 
 The Customer Relations Executive is a pivotal role within our organization, dedicated to enhancing customer satisfaction and fostering long-term relationships. This position requires a personable and detail-oriented individual who can effectively manage diverse customer interactions and support the company's growth objectives. The ideal candidate will possess excellent communication skills, the ability to resolve conflicts tactfully, and a proactive approach to addressing customer needs. Responsibilities include managing customer queries, providing timely solutions, and working closely with other departments to ensure customer satisfaction. A successful Customer Relations Executive will be empathetic, organized, and committed to providing a stellar customer experience.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Respond promptly and professionally to customer inquiries via email and phone.
 </li>
 <li>
 Maintain detailed records of customer interactions and transactions for reference.
 </li>
 <li>
 Collaborate with sales and technical teams to resolve customer issues efficiently.
 </li>
 <li>
 Analyze customer feedback and suggest improvements to products and services.
 </li>
 <li>
 Provide accurate information regarding product features, prices, and services.
 </li>
 <li>
 Monitor customer satisfaction levels and develop plans to enhance services.
 </li>
 <li>
 Identify and escalate complex or unresolved issues to senior management.
 </li>
 <li>
 Create and update customer support documents to improve service delivery.
 </li>
 <li>
 Participate in training programs to improve customer service abilities.
 </li>
 <li>
 Contribute insights towards strategic planning to boost customer retention.
 </li>
 <li>
 Support the development and implementation of customer relationship policies.
 </li>
 <li>
 Manage sensitive customer information with confidentiality and discretion.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in Business Administration, Marketing, or related field preferred.
 </li>
 <li>
 Proven experience in customer service or client-facing positions is required.
 </li>
 <li>
 Strong communication and interpersonal skills with the ability to listen actively.
 </li>
 <li>
 Excellent problem-solving abilities and keen attention to detail is essential.
 </li>
 <li>
 Proficient in using CRM software and Microsoft Office Suite applications.
 </li>
 <li>
 Ability to handle multiple tasks and prioritize effectively under pressure.
 </li>
 <li>
 Proactive attitude with a customer-centric approach to service delivery.
 
 
 </li>
 </ul>
 Job Details
 
 
 Role Level: Mid-Level Work Type: Full-Time Country: United Arab Emirates City: Dubai Company Website: https://www.talentmate.com Job Function: Customer Service Company Industry/
 
 
 Sector: Recruitment &amp; Staffing
 
 
 What We Offer
 
 
 
 About The Company
 
 
 
 Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.
 
 
 Report
 
 
 Disclaimer: talentmate.com is only a platform to bring jobseekers &amp; employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@talentmate.com.
</div>

Customer Relations Executive 01A26

Henkel

<div><div><h4 class="jobSectionHeader">About this Position
</h4>We are seeking a proactive Customer Service &amp; OTC Specialist to act as the single point of contact for our customers and drive an exceptional customer experience. This role manages all customer interactions, supports order-to-cash processes, and contributes to business retention and growth. 
<h4 class="jobSectionHeader">What you&acute;ll do
</h4><ul><li>Serve as the primary contact for customers, ensuring timely and professional responses</li><li>
Manage inbound and outbound customer interactions across OTC and service processes</li><li>
Build strong customer relationships, collect feedback, and identify opportunities to enhance satisfaction</li><li>
Maintain accurate data in CRM systems to support follow-ups and business development</li><li>
Identify opportunities to secure new business and support customer retention</li><li>
Collaborate with internal teams (Sales, Logistics, CSX, CoE, GBS+, SC) to meet customer needs</li><li>
Support process improvements, organizational changes, and regional best practices
</li><li>Monitor workflow and performance using KPIs and reports to ensure quality, efficiency, and timeliness</li></ul>
<h4 class="jobSectionHeader">What makes you a good fit
</h4><ul><li>Clear and professional communication with customers and internal teams</li><li>
Strong attention to detail and problem-solving skills</li><li>
Familiarity with SAP, Excel, data analysis, and reporting tools</li><li>
Customer-oriented with the ability to respond effectively to customer needs</li><li>
Effective collaboration with Sales, Logistics, and cross-functional stakeholders</li><li>
Strong time management and ability to prioritize tasks efficiently</li><li>
Adaptability and eagerness to learn new processes and skills</li><li>
Ability to handle multiple customer requests and high-volume work simultaneously</li></ul>
At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We look for a diverse team of individuals who possess different backgrounds, experiences, personalities and mindsets.</div></div>

Customer Service Intern

Manpower Middle East

<div>
 
 We are seeking a proactive and detail-oriented
 
 Human Resources Specialist
 
 to support and enhance HR operations across the organization. The ideal candidate will have strong experience across core HR functions, including recruitment, employee relations, HR administration, and compliance.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Manage end-to-end recruitment processes, including sourcing, screening, and coordinating interviews.
 </li>
 <li>
 Support onboarding and offboarding processes, ensuring a smooth employee experience.
 </li>
 <li>
 Maintain accurate HR records, employee files, and HR systems.
 </li>
 <li>
 Assist in employee relations matters, addressing queries and supporting conflict resolution.
 </li>
 <li>
 Support performance management processes, including appraisals and feedback cycles.
 </li>
 <li>
 Ensure compliance with labor laws, company policies, and HR best practices.
 </li>
 <li>
 Assist with payroll coordination, leave management, and benefits administration.
 </li>
 <li>
 Contribute to HR initiatives such as employee engagement, training, and development programs.
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Human Resources, Business Administration, or a related field.
 </li>
 <li>
 Proven experience in an HR Specialist or generalist role.
 </li>
 <li>
 Strong understanding of HR practices, processes, and labor regulations.
 </li>
 <li>
 Excellent communication, interpersonal, and organizational skills.
 </li>
 <li>
 Ability to handle confidential information with discretion.
 </li>
 <li>
 Proficiency in MS Office and HRIS systems.
 </li>
 <li>
 Ability to multitask and work in a fast-paced environment.
 </li>
 </ul>
 
 
 
 
 This role is ideal for HR professionals who are passionate about people, processes, and driving a positive workplace culture.
 
</div>

Human Resources Specialist

Al-Futtaim

<div>
 
 Job Requisition ID:
 
 176203
 
 
 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
 
 
 By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
 
 
 
 Overview of the role :
 
 
 
 The Senior Customer Service Representative is responsible for managing client relationships, identifying customer requirements, and providing appropriate solutions in coordination with the Sales Team. This role serves as the main contact for clients, facilitating communication, resolving issues efficiently, and ensuring consistent service delivery.
 
 
 
 What you will do :
 
 
 
 <ul>
 <li>
 Act as the primary point of contact for assigned clients, ensuring all queries and requests are tracked and handled efficiently and within the agreed SLA.
 </li>
 <li>
 Build and maintain strong, long-term relationships with clients to foster loyalty and improve retention by scheduling quarterly account management meetings between the Key Account Manager and our customers.
 </li>
 <li>
 Work with Key Account Managers and customers to ensure all necessary documents are provided for efficient processing of New / Ex-fleet / Pre-lease orders.
 </li>
 <li>
 Coordinate with internal teams i.e. Contract Origination, Vehicle Logistics and Key Account Managers to ensure timely Vehicle Delivery
 </li>
 <li>
 Ensure Proactive tracking of Vehicles going through the Maintenance and Registration renewal processes with proactive communication on the ETAs to customers
 </li>
 <li>
 Be the first point of escalation for complaints from designated corporate clients, addressing their inquiries proactively to prevent further escalation.
 </li>
 <li>
 Record and monitor agreement renewal details, coordinating with Key Account Managers and customers to provide renewal updates and available options at least 15 days before the agreement expiration date.
 </li>
 <li>
 Schedule Vehicle Offhires directly in the system based on Customer confirmation to enable timely vehicle collection and agreement closure
 </li>
 <li>
 Upon Vehicle offhire, close the agreement in the system with accurate vehicle and offhire details and any pending Traffic fine, toll or damage chargeback to enable correct final invoicing.
 </li>
 <li>
 Communicate client feedback and insights to management for process enhancement.
 </li>
 <li>
 Support the resolution of client issues, escalating complex cases as needed.
 </li>
 <li>
 Contribute to the development and implementation of customer experience initiatives.
 </li>
 <li>
 Stay updated on industry trends and best practices in relationship management.
 
 
 </li>
 </ul>
 
 Required Skills to be successful :
 
 
 
 <ul>
 <li>
 Minimum 1 year of experience in customer service, relationship management, or sales coordination.
 </li>
 <li>
 Strong understanding of customer service processes and client engagement strategies.
 </li>
 <li>
 Excellent interpersonal, facilitation, and presentation skills.
 </li>
 <li>
 Ability to maintain organized tracking systems for client interactions.
 </li>
 <li>
 Effective in setting priorities and managing multiple client accounts.
 </li>
 <li>
 Proactive problem-solving and conflict resolution skills.
 
 
 </li>
 </ul>
 
 What equips you for the role:
 
 
 
 Bachelor&rsquo;s degree/University degree or equivalent experience
 
 
 
 About Al-Futtaim Group Real Estate
 
 
 
 The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.
 
 
 Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.
 
 
 AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.
 
 
 
 About Al-Futtaim Malls
 
 
 
 Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.
 
 
 Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper&rsquo;s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.
 
 
 Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall&rsquo;s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.
 
 
 For more information on Al-Futtaim Malls, please visit https://www.al-futtaimmalls.com/
 
 
 
 About Al-Futtaim Engineering &amp; Technologies
 
 
 
 Al-Futtaim Engineering &amp; Technologies offers customers complete engineering and systems integration solutions.
 
 
 The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, Energy Management, Technology Infrastructure and Digital Transformation.
 
 
 The Technologies division provides complete business solutions to large, medium and small customers that include, contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.
 
 
 These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.
</div>

Emiratization | Senior Customer Service Representative | Rental & Leasing | Hertz | Al Futtaim

Tate & Lyle

<div>
 
 The ideal candidate for the role will have a track record of marketing in a FMCG B2B organisation (preferably food), and experience of trade shows.
 
 
 
 
 About Us
 
 
 
 Tate and Lyle is a successful organisation with a clear purpose, ambition, strategy, and strong expert talent, solely focused on achieving its&rsquo; ambition as a world class ingredients solutions provider. We have expanded our plant-based footprint beyond corn into tapioca, stevia leaf, chickpea protein and soluble fibre to explore wider platforms for achieving our ambition. Achieving this ambition will require; development of new capabilities, reallocation of resources and investment to become a leaner, more agile company, leveraging latest technology, process insight and ways of working.
 
 
 
 About The Role
 
 
 
 The Customer Marketing Manager is responsible for developing and executing demand generation campaigns that align to the regional marketing strategy, in support of driving growth in the sub-region via categories.
 
 
 This role works closely with the Category Development Managers (CDMs) and Director, Regional Marketing to define and prioritize campaign needs, lead the design of campaign requirements (including relevant audience, channel mix, tactics), and own the overall execution and results tracking. This role will also own the media relations agenda within the region.
 
 
 The Customer Marketing Manager will lead the briefing, coordination with and management of any agencies that support in the execution of campaigns, including media relations agencies and tradeshow support agencies. This role must work closely with the regional marketing team, the commercial organization, and the marketing roles across the entire matrix to shape campaigns, identify synergies and drive superior execution of initiatives to drive demand generation in the region.
 
 
 
 Accountabilities
 
 
 
 
 Develop Demand Generation Campaigns that Align to the Regional Marketing Strategy
 
 
 
 <ul>
 <li>
 Define relevant audience and overall &lsquo;tone to the market&rsquo;, working closely with Regional Head of Marketing
 </li>
 <li>
 Determine how and where to reach relevant audience: assess and recommend channels, formats, tactics and media mix, and identify best ways to engage with target customers
 </li>
 <li>
 Develop and own the media plan (digital and traditional) that will support our growth agenda and strategic objectives
 </li>
 <li>
 Partner with Regional Marketing Strategy Manager to shape and develop strategic demand generation campaigns that align to our regional ambition
 
 
 </li>
 </ul>
 
 Build Category Campaigns to Support Category Growth Ambitions
 
 
 
 <ul>
 <li>
 Partner with Category Development Managers (CDMs) to define campaign needs for each category in support of their specific growth ambition, and work with Director, Regional Marketing to prioritize as required
 </li>
 <li>
 Lead design and execution of campaign requirements, including (but not limited to) webinars, online campaigns, published booklets
 </li>
 <li>
 Work closely with [Marketing Specialist role] to create a variety of visual content (graphics, videos, digital content, infographics, etc.) that supports marketing campaigns and critical customer activities, including digital content such as landing pages, webinars, social, etc,.
 
 
 </li>
 </ul>
 
 Execute Marketing Campaigns and Customer Engagement Activities
 
 
 
 <ul>
 <li>
 Implement, and optimize strategic marketing campaigns, including digital brand and demand generation campaigns to drive growth, managing lead agency coordination if required
 </li>
 <li>
 Own strategy and brief for marketing campaigns and customer engagement activities: define objective, define customer experience, frames and takes key decisions, defines and tracks KPIs to measure results
 </li>
 <li>
 Lead content creation, including design and production of required assets, leading agency coordination if required to execute
 </li>
 <li>
 Ensure all content created adheres to brand standards and aligns to overall Regional marketing strategy and objectives
 </li>
 <li>
 For major events (including trade shows), manage the programme from start to finish, coordinating project milestones and internal resources, while leading partnership with cross-functional teams (platforms, COE, commercial teams)
 
 
 </li>
 </ul>
 
 Own Media Relations Agenda and Coordinate PR Activity
 
 
 
 <ul>
 <li>
 Define PR requirements in line with regional marketing strategy
 </li>
 <li>
 Own relationship with our external PR agency
 </li>
 <li>
 Coordinate response to requested interviews and manage internal approval process
 </li>
 <li>
 Track and monitor success and results, as well as competitor activity
 
 
 </li>
 </ul>
 
 Skills And Experience
 
 
 
 <ul>
 <li>
 Solid experience in Brand, Marketing and Communications roles. B2B experience is advantageous, but FMCG and/or agency also relevant evidence of time spent in Brand, Marketing and Communications roles.
 </li>
 <li>
 Understanding of design, graphics and photography, with experience in Adobe Photoshop, Indesign, Illustrator a necessity
 </li>
 <li>
 Experience in digital marketing a necessity
 </li>
 <li>
 Demonstrated examples of creating effective and efficient communication assets
 </li>
 <li>
 Ability to prioritize and manage multiple projects and timelines from multiple stakeholders within a complex organization.
 </li>
 <li>
 Exceptional creative and problem solving skills.
 </li>
 <li>
 Excellent oral and written communication skills (including presentation)
 
 
 </li>
 </ul>
 
 What We Can Offer You
 
 
 
 As a business operating in 50 countries worldwide, we offer a global rewards package to all employees alongside a range of country-specific benefits. In addition to the flexible working policy, hybrid working model &amp; competitive salary we offer.
 
 
 
 Tate &amp; Lyle is an equal opportunity employer, committed to the strength of an inclusive workforce.
 
</div>

Marketing Manager, TMEA

Explore 904+ Customer relations specialist in Dubai this April. Find roles across top companies and apply now to boost your career.