customer service representative Jobs in Lahore

customer service representative

customer sales representative Jobs in Lahore

customer sales representative

customer success executive Jobs in Lahore

customer success executive

customer support representative Jobs in Lahore

customer support representative

seo specialist

customer relations specialist

Zameen.com

<div>
 
 Zameen.com is Pakistan&rsquo;s Largest Online Real Estate Portal Connecting Buyers with Sellers within &amp; outside the country Zameen.com started its funding first round in 2012 which constituted of several angel investors and substantial investment from venture capital firms. A further two rounds of major investment were closed in late 2015 and early 2016, bringing in a total of $29 million.
 
 
 
 
 
 Job Description:
 
 
 As an Client Relations Specialist- Project Sales, you will be responsible for selling property units, paying visits to clients, understanding client requirements and giving demonstrations while ensuring that deals are closed. While communicating effectively with customers, you will act as the face of the company to ensure each customer has a positive experience at Zameen.com by providing a simple and seamless process.
 
 
 
 
 
 Duties and Responsibilities:
 
 
 Understanding clients requirements
 
 
 Ensure that clients are thoroughly briefed about relevant property units.
 
 
 Ensure that clients are given demonstrations, carry out site visits and timely closure of deals.
 
 
 Follow up with clients to understand evolving change in requirements.
 
 
 Maintain good relationship with the clients.
 
 
 
 
 
 Requirements:
 
 
 Education to degree level or equivalent practical experience.
 
 
 Passionate about sales. The ideal candidate will have commitment and focus on excellence and customer service, and a strong alignment with our core values
 
 
 1-2 year of experience in sales (Fresh Graduates are also encouraged to apply)
 
 
 Strong communication skills.
 
 
 
 
 
 Benefits:
 
 
 An opportunity to become part of a highly professional and dynamic team working on the best practices.
 
 
 An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders.
 
 
 Local and international exposure with our partner ventures.
 
</div>

Client Relations Specialist

Karsaaz App

Company OverviewKarsaaz is a growing on-demand service platform that connects customers with trusted service providers for home, car, and personal care services. Our mission is to make everyday services convenient, reliable, and easily accessible for customers while empowering vendors through technology and operational excellence. At Karsaaz, we focus on delivering exceptional customer experiences, efficient order management, and continuous service improvement.Job SummaryWe are looking for a Customer Experience Specialist (Sales &amp; Operations) who will manage customer interactions, handle order processing, and support sales and retention activities. The ideal candidate should have strong communication skills, a customer-focused mindset, and the ability to manage both inbound and outbound interactions effectively.Key Responsibilities<ul><li>Handle inbound customer calls and respond to service inquiries.</li><li>Perform outbound and cold calls for customer engagement and follow-ups.</li><li>Manage order processing and coordination with vendors.</li><li>Ensure accurate order updates and timely system entries.</li><li>Work on customer growth and retention initiatives.</li><li>Handle customer complaints and ensure proper resolution.</li><li>Maintain clear communication with customers and internal teams.</li><li>Update records, remarks, and reports using MS Office and internal systems.</li><li>Ensure a high level of customer satisfaction and service quality.</li></ul>Requirements<ul><li>Good communication and interpersonal skills.</li><li>Ability to manage sales and customer service tasks simultaneously.</li><li>MS Office proficiency (Excel, Word, etc.).</li><li>Strong problem-solving and complaint handling skills.</li><li>Flexible with shift timings.</li><li>Positive attitude and willingness to learn.</li></ul>Compensation &amp; Benefits<ul><li>Salary: PKR 40,000 (Fixed) + Performance Incentives</li><li>Employment Type: Permanent Position</li><li>Growth Opportunities within the company</li><li>Professional and collaborative work environment</li></ul>Job Type: Full-timePay: Rs25,000.00 - Rs40,000.00 per monthWork Location: In person

CSR - Customer Service Representative

Taraki

<div>
 Our client
 
 Orange Tree Systems
 
 is looking for
 
 Customer Care Representative
 
 in
 
 Lahore.
 
 
 
 
 Customer Care Representative
 
 
 
 Do you think you have what it takes to talk your way through customers and bring about a positive change in customer engagement? At Orange Tree Systems, were looking for an incredible resource who can do wonders in the world of
 
 
 CX (Customer Experience). When a regular person is having difficulty handling or resolving a particular customer grievance, thats where you come into play.
 
 
 As our Customer Care Specialist, you are not only here to solve problems, you are here to change the way customers feel about them. You will be the voice of calm in tense moments, the guide when things feel confusing, and the person who makes customers say, That was handled brilliantly.
 
 
 
 What Youll Do (Key Responsibilities)
 
 
 
 <ul>
 <li>
 Respond to inbound calls and greet customers professionally, acting as the first point of contact.
 </li>
 <li>
 Manage front desk inquiries confidently, provide accurate information, and direct visitors or callers to the right person or department.
 </li>
 <li>
 Schedule, confirm, reschedule, and cancel appointments based on customer needs and team availability, ensuring the calendar stays accurate and up to date.
 </li>
 <li>
 Collect and verify customer details needed for bookings and service requests, including contact information, availability, and reason for visit or call.
 </li>
 <li>
 Forward calls and route messages to the appropriate teams with clear context so handoffs are smooth and nothing is missed.
 </li>
 <li>
 Maintain organized records of appointments, call logs, and customer notes, documenting actions taken and any required follow ups.
 </li>
 <li>
 Support basic service requests and front desk tasks while maintaining a welcoming, efficient, and professional environment.
 
 
 
 </li>
 </ul>
 
 What Were Looking For
 
 
 
 <ul>
 <li>
 Strong communication skills with a warm, solution focused tone.
 </li>
 <li>
 Ability to stay composed under pressure and handle complaints with maturity.
 </li>
 <li>
 Excellent listening skills and attention to detail.
 </li>
 <li>
 Comfortable managing multiple tasks such as responding to calls, scheduling appointments, and updating records.
 </li>
 <li>
 A mindset built around ownership, accountability, and customer advocacy.
 </li>
 <li>
 Basic computer skills and comfort using customer service systems or CRMs.
 
 
 
 </li>
 </ul>
 
 Why Orange Tree Systems?
 
 
 
 At Orange Tree Systems, youll be part of an environment built for growth. We believe in developing people through real support, steady learning, and the freedom to take ownership of your work. If youre looking for a workplace where your skills can expand, your confidence can grow, and your effort is recognized, youll feel at home here with market competitive salary and No boss culture.
 
 
 
 Location:
 
 Quaid E Azam industrial estate, Lahore
 
 
 
 Timings:
 
 6:00 PM - 3:00 AM (Night Shift)
</div>

Customer Care Representative (CSR) - Orange Tree Systems

Digital Penguin

Your Next Big Career Move Starts Here!Are you ready to build a career that pays weekly, rewards high performance, and puts you on a growth path? We're hiring energetic and professional Customer Service Representatives (CSRs) to join our UK-based campaign.If you have strong English communication skills and love engaging with customers, this is the job for you. Join a fast-growing team where your effort is valued, your performance is rewarded, and your growth is guaranteed.What You&rsquo;ll Do:Manage INBOUND CALLS to support UK-based customers.Provide accurate information, resolve queries, and ensure outstanding customer experience.Maintain CRM records with attention to detail.Meet daily and weekly performance targets (calls handled, customer satisfaction, etc.).Follow communication guidelines, call scripts, and company standards.Collaborate with team leads for continuous improvement.What We&rsquo;re Looking For:Excellent English communication skills (speaking &amp; listening).Call center or customer service experience is a plus (not mandatory).Strong interpersonal skills and a problem-solving attitude.Must be available to work the full UK shift (1 PM &ndash; 10:30PM PKT).Fast learner with basic computer knowledge.Self-motivated, punctual, and performance-driven.What We Offer:Weekly salary disbursement &ndash; no more waiting till month-end!Incentives based on individual performanceClear career growth path tied directly to your performanceTraining and continuous skill developmentPositive and professional work environmentHow to Apply:Apply now through Indeed or send your CV to primekingdompvtltd@gmail.com . Interviews are being scheduled this week. Take the first step toward a rewarding career with us!Job Types: Full-time, Part-time, FresherPay: Rs35,000.00 - Rs50,000.00 per monthApplication Question(s):<ul><li>Are you Fluent in English Language?</li></ul>Work Location: In person

Lookin Technologies PVT LTD

Company DescriptionLookin Technologies PVT LTD is an innovative digital marketplace that redefines the buying and selling experience. With a focus on simplicity, speed, and security, our platform connects buyers and sellers effortlessly, enabling quick transactions in as little as 24 hours. Lookin is a community-driven platform, continually evolving to meet the needs of its users, providing an intuitive space for decluttering, finding great deals, and enjoying a seamless marketplace experience. Join a forward-thinking company dedicated to creating user-friendly solutions that prioritize modern convenience.Role DescriptionThis is a full-time, on-site Human Resources Specialist role based in Lahore. The Human Resources Specialist will be responsible for implementing and managing HR policies, overseeing employee benefits, and ensuring compliance with workplace regulations. Key responsibilities include handling personnel management tasks, supporting recruitment efforts, and maintaining a positive work culture. The role also involves managing HR-related documentation and addressing employee concerns effectively.Qualifications<ul><li>Strong knowledge and experience in Human Resources (HR) and HR Management</li><li>Proficiency in HR Policies, including the development and implementation of organizational guidelines</li><li>Experience with Employee Benefits and Personnel Management</li><li>Excellent communication and interpersonal skills</li><li>Ability to manage employee relations and foster a productive work environment</li><li>Relevant bachelor's degree in Human Resources, Business Administration, or a related field</li><li>Previous experience in a similar role is preferred</li></ul>Job Type: Full-timePay: Rs100,000.00 - Rs130,000.00 per monthApplication Question(s):<ul><li>Are you able to commute to Fairways Commercial - Defence Raya Golf and Country Club?</li><li>Are you comfortable working in an onsite setting?</li><li>We must fill this position urgently. Can you start immediately?</li></ul><ul><li>What are your salary expectations?</li></ul>Work Location: In person

Human Resources Specialist

The Visamtion (Private) Limited

<ul><li>Answering customers' inquiries via Chat, Email, and Social Media. providing the right information.</li><li>Answering or making outbound transactions to customers to learn about and address their needs, complaints, or other issues with products or services.</li><li>Responding efficiently and accurately to customers, explaining possible solutions, and ensuring that customers feel supported and valued.</li><li>Engaging in active listening with customers, confirming or clarifying information and diffusing angry customers, as needed.</li><li>Communicates with other departments to answer customers&rsquo; inquiries, solve their problems and fulfill their needs</li><li>Building lasting relationships with clients and other team members based on trust and reliability.</li><li>Utilizing software, databases, scripts, and tools appropriately.</li><li>Understanding and striving to meet or exceed metrics while providing excellent consistent customer service.</li><li>Making sales or recommendations for services that may better suit customers&rsquo; needs.</li><li>Taking part in training and other learning opportunities to expand knowledge of the company and position.</li><li>Adhering to all company policies and procedures.</li></ul>NOTE: Candidates having O Level / A Level background will be preferredLocation: Etihad Town Phase 1 near Thokar. LahoreEvening Shift: Timing: 3:30:00am to 11:30pm - Hybrid (6 days in a week)Job Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

Call - Chat - Email Support Executive

Tech Solution Global

Job Title : HR Manager Company : MGC Freight Location : Office 1, Basement Shahab Square Talwar Chowk, Lahore Job Type : Full-time Shifts : Night Shift Experience Level : Experienced Candidates Job Timings : 05:00PM to 02:00AM Start Date : ASAPHR Manager &ndash; Sales &amp; IT Talent Acquisition Specialist About the Role We are seeking a highly skilled HR Manager with deep expertise in Sales and IT recruitment to support our fast‑growing organization. This role is ideal for a strategic HR leader who understands how to attract, evaluate, and retain top‑tier talent in competitive markets. You will oversee full‑cycle hiring, workforce planning, onboarding, and HR operations while partnering closely with leadership to build high‑performing Sales and Technology teams.Key Responsibilities Talent Acquisition &ndash; Sales &amp; IT (Primary Focus)<ul><li>&emsp;&emsp;Lead full‑cycle recruitment for Sales, Business Development, Account Executives, SDRs, IT Engineers, Developers, Analysts, and Technical Support roles.</li><li>&emsp;&emsp;Develop targeted sourcing strategies using LinkedIn Recruiter, job boards, talent networks, and referral programs.</li><li>&emsp;&emsp;Build competency‑based interview frameworks tailored to Sales and IT roles.</li><li>&emsp;&emsp;Partner with department heads to define hiring needs, role profiles, and performance expectations.</li><li>&emsp;&emsp;Manage employer branding initiatives to attract high‑quality candidates.</li><li>&emsp;&emsp;Reduce time‑to‑hire and improve candidate quality through optimized hiring processes.</li><li>HR Operations &amp; Strategy</li><li>&emsp;&emsp;Oversee onboarding programs that accelerate ramp‑up time for Sales and IT hires.</li><li>&emsp;&emsp;Implement HR policies, performance management systems, and employee engagement programs.</li><li>&emsp;&emsp;Support compensation planning, salary benchmarking, and commission structure alignment for Sales roles.</li><li>&emsp;&emsp;Maintain HR compliance, documentation, and HRIS accuracy.</li><li>&emsp;&emsp;Lead employee relations, conflict resolution, and coaching conversations.</li><li>&emsp;&emsp;Support organizational development, workforce planning, and succession planning.</li></ul>Culture &amp; Retention<ul><li>&emsp;&emsp;Build a strong, inclusive culture that supports high performance and innovation.</li><li>&emsp;&emsp;Develop retention strategies tailored to Sales and IT teams, including career pathing and skill development.</li><li>&emsp;&emsp;Conduct stay interviews, exit interviews, and engagement surveys to identify improvement opportunities.</li></ul>Qualifications<ul><li>&emsp;&emsp;Bachelor&rsquo;s degree in Human Resources, Business Administration, or related field.</li><li>&emsp;&emsp;5+ years of HR experience, with at least 3 years focused on Sales and/or IT recruitment.</li><li>&emsp;&emsp;Strong understanding of Sales hiring (SDR, AE, BDM, Account Management) and IT hiring (software, infrastructure, data, support).</li><li>&emsp;&emsp;Experience in fast‑paced industries such as logistics, tech, SaaS, or transportation is an asset.</li><li>&emsp;&emsp;Proficiency with HRIS, ATS platforms, and sourcing tools.</li><li>&emsp;&emsp;Excellent communication, negotiation, and relationship‑building skills.</li><li>&emsp;&emsp;Ability to manage multiple priorities and deliver results under tight timelines.</li></ul>Key Competencies<ul><li>&emsp;&emsp;Strategic Talent Acquisition</li><li>&emsp;&emsp;Sales &amp; Technical Recruiting</li><li>&emsp;&emsp;Interviewing &amp; Assessment</li><li>&emsp;&emsp;HR Policy &amp; Compliance</li><li>&emsp;&emsp;Performance Management</li><li>&emsp;&emsp;Employee Relations</li><li>&emsp;&emsp;Organizational Development</li><li>&emsp;&emsp;Data‑Driven HR Decision‑Making</li><li>&emsp;&emsp;Leadership &amp; Coaching</li></ul>How to Apply:Please share your resume on Whatsapp at +92309-9077849CANDIDATES LIVING IN OR CLOSE TO BAHRIA WILL BE PREFERREDJob Type: Full-timePay: Rs75,000.00 - Rs150,000.00 per monthWork Location: In person

HR Manager

Explore 666+ Customer relations specialist in Lahore this March. Find roles across top companies and apply now to boost your career.

666 customer relations specialist jobs In Lahore

Client Relations Specialist

CSR - Customer Service Representative

Customer Care Representative (CSR) - Orange Tree Systems

CSR - Customer Service Representative

Human Resources Specialist

Call - Chat - Email Support Executive

HR Manager