customer service representative Jobs in Lahore

customer service representative

customer sales representative Jobs in Lahore

customer sales representative

customer success specialist Jobs in Lahore

customer success specialist

customer support specialist Jobs in Lahore

customer support specialist

sales consultant

customer relations specialist

BB Holdings

Customer Relations Specialist Location: Lahore (On-site) Job Type: Full-timeWe are looking for a highly motivated and customer-focused Customer Relations Specialist to join our growing team. This role is ideal for individuals with 1.5 to 2 years of experience in client services or customer success, especially in UK and USA-based campaigns. However, freshers with excellent communication skills and a strong passion for customer service are also encouraged to apply.As a Customer Relations Specialist, you will be the primary point of contact for our clients, responsible for delivering exceptional support, resolving issues efficiently, and ensuring a positive overall customer experience.Key Responsibilities<ul><li>Respond to customer inquiries, concerns, and support requests via phone and email in a timely and professional manner</li><li>Resolve customer complaints and troubleshoot technical issues to ensure high levels of customer satisfaction</li><li>Maintain comprehensive knowledge of our products and services, staying up to date on new features and updates</li><li>Process orders, returns, and exchanges; escalate issues to relevant departments as needed</li><li>Accurately log and track customer interactions using CRM tools for future reference and reporting</li><li>Follow up on unresolved issues to ensure timely resolution and customer satisfaction</li><li>Collaborate with internal departments (e.g., Sales, Product Development, and Marketing) to address client needs and improve service delivery</li><li>Share feedback and insights on recurring issues or customer trends to support process improvements</li><li>Participate in ongoing training to enhance service skills and product knowledge</li></ul>Qualifications<ul><li>Fresh graduates are welcome to apply</li><li>1.5 to 2 years of experience in a customer support or client services role is preferred</li><li>Strong communication skills in both verbal and written English, with a professional and empathetic tone</li><li>Excellent problem-solving abilities and the confidence to manage challenging situations</li><li>Ability to multitask and handle multiple client issues simultaneously</li><li>Comfortable working under pressure and meeting deadlines while maintaining accuracy</li><li>A positive, proactive attitude and a passion for customer success</li><li>Experience in technical troubleshooting or in an international BPO/call center environment is a plus.</li><li>Age Limit: Under 40</li></ul>Why Join Us?<ul><li>Competitive salary and benefits package</li><li>Opportunities for career growth and professional development</li><li>A supportive, collaborative, and dynamic team environment</li><li>A chance to work with a diverse group focused on delivering top-tier customer experiences</li></ul>Perks &amp; Benefits<ul><li>Monday to Friday schedule</li><li>Weekends off</li><li>No rotational shifts or off</li><li>Lunch on the house! (Enjoy delicious Desi, Chinese, Continental, and Fast Food options.)</li></ul>Shift Timings<ul><li>Summer: 01:00 PM &ndash; 10:00 PM</li><li>Winter: 02:00 PM &ndash; 11:00 PM</li></ul>Note: This is an on-site role. Remote work is not available for this position. Commute: Applicants must be able to commute to Lahore.Job Type: Full-timePay: Rs70,000.00 - Rs100,000.00 per monthWork Location: In person

Customer Relations Specialist

Zameen.com

<div>
 
 Zameen.com is Pakistan&rsquo;s Largest Online Real Estate Portal Connecting Buyers with Sellers within &amp; outside the country Zameen.com started its funding first round in 2012 which constituted of several angel investors and substantial investment from venture capital firms. A further two rounds of major investment were closed in late 2015 and early 2016, bringing in a total of $29 million.
 
 
 
 
 
 Job Description:
 
 
 As an Client Relations Specialist- Project Sales, you will be responsible for selling property units, paying visits to clients, understanding client requirements and giving demonstrations while ensuring that deals are closed. While communicating effectively with customers, you will act as the face of the company to ensure each customer has a positive experience at Zameen.com by providing a simple and seamless process.
 
 
 
 
 
 Duties and Responsibilities:
 
 
 Understanding clients requirements
 
 
 Ensure that clients are thoroughly briefed about relevant property units.
 
 
 Ensure that clients are given demonstrations, carry out site visits and timely closure of deals.
 
 
 Follow up with clients to understand evolving change in requirements.
 
 
 Maintain good relationship with the clients.
 
 
 
 
 
 Requirements:
 
 
 Education to degree level or equivalent practical experience.
 
 
 Passionate about sales. The ideal candidate will have commitment and focus on excellence and customer service, and a strong alignment with our core values
 
 
 1-2 year of experience in sales (Fresh Graduates are also encouraged to apply)
 
 
 Strong communication skills.
 
 
 
 
 
 Benefits:
 
 
 An opportunity to become part of a highly professional and dynamic team working on the best practices.
 
 
 An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders.
 
 
 Local and international exposure with our partner ventures.
 
</div>

Client Relations Specialist

<div>
 
 
 Location : Gulberg II, Lahore
 
 
 
 
 
 
 
 Job Description:
 
 
 
 We are seeking a dynamic and customer-focused Client Relations Executive to manage client communication and support sales operations. The role involves engaging with potential clients, explaining project details and processes, and inviting them to the office for further discussions. The position requires strong communication skills, professionalism, and the ability to deliver an excellent client experience aligned with Zameen.com&rsquo;s standards.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Communicate with clients to provide complete information about Zameen.com projects.
 </li>
 <li>
 Explain the process clearly and guide clients throughout their journey.
 </li>
 <li>
 Schedule and coordinate office visits for detailed discussions.
 </li>
 <li>
 Maintain positive relationships with clients through follow-ups and support.
 </li>
 <li>
 Collaborate with the sales and operations teams to ensure smooth workflow.
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Marketing, or related field.
 </li>
 <li>
 Excellent verbal and written communication skills.
 </li>
 <li>
 Confident, presentable, and customer-oriented.
 </li>
 <li>
 Basic proficiency in MS Office and CRM tools.
 </li>
 </ul>
 
 
 
 
 
 Benefits:
 
 
 <ul>
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 Competitive basic salary plus commission.
 </li>
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 Medical, provident fund, EOBI, and annual leaves.
 </li>
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 Professional growth and performance-based incentives.
 </li>
 </ul>
 
 
</div>

Customer Relations Executive

Qlinks Properties

*Job Title:* Customer Relations Executive*Company:* Q-Links Property Management Pvt. Ltd.*Location:* Bahria Town, Lahore*Experience:* 2 years in real estate/property field*Salary:* PKR 40,000 + Attractive Performance-Based Incentives*Responsibilities:*<ul><li>Engage and assist potential clients through online platforms and networking.</li><li>Build and maintain positive client relationships.</li><li>Conduct client meetings and provide clear project information.</li><li>Handle customer inquiries and offer suitable solutions.</li><li>Meet assigned performance targets and goals.</li><li>Maintain follow-ups and update client records regularly.</li><li>Demonstrate strong communication and negotiation skills.</li></ul>*Requirements:*<ul><li>*Experience:* 2 years of prior experience with Zameen.com or any reputable real estate company is preferred.</li><li>*Education:* Minimum Graduation, higher education is a plus.</li></ul>*Skills &amp; Attributes:*<ul><li>Strong communication and negotiation skills</li><li>Presentable, confident and persuasive personality</li><li>Target-driven with good time management</li><li>Ability to work in a fast-paced environment</li></ul>*What We Offer:*<ul><li>*Salary:* PKR 40,000 + Attractive Performance-Based Incentives (based on experience).</li><li>Professional and supportive work environment.</li><li>Excellent growth opportunities in the real estate sector.</li></ul>*How to Apply:*Apply via Indeed or*Email:* hr@qlinks.pk*WhatsApp:* +92 335 1003695Job Type: Full-timePay: Up to Rs40,000.00 per monthWork Location: In person

French Medical Aesthetics

We are looking for a professional, confident, and well-spoken Customer Service Representative (CSR) to join our aesthetic clinic. The ideal candidate must have prior experience handling clients in the beauty, aesthetics, dermatology, or healthcare sector.Job Responsibilities<ul><li>Handle incoming calls, WhatsApp inquiries, and online messages professionally.</li><li>Guide clients regarding treatments, procedures, packages, and pricing.</li><li>Schedule and manage appointments efficiently.</li><li>Maintain client records and follow-up lists.</li><li>Coordinate with doctors, aestheticians, and front desk for smooth clinic operations.</li><li>Ensure high-level customer satisfaction and a welcoming experience for every client.</li><li>Handle walk-in clients with confidence and provide treatment recommendations.</li><li>Manage daily reports, bookings, and confirmations.</li><li>Assist with clinic promotions, offers, and social media inquiries.</li></ul>Requirements<ul><li>Previous experience in an Aesthetic Clinic, Dermatology Center, or Wellness Spa is REQUIRED.</li><li>Excellent communication skills (English &amp; Urdu).</li><li>Strong customer handling and convincing ability.</li><li>Knowledge of aesthetic treatments (HIFU, PRP, HydraFacial, Laser, Drips, etc.) is a big plus.</li><li>Good command of WhatsApp Business, call handling &amp; appointment scheduling.</li><li>Presentable, disciplined, and customer-focused personality.</li><li>Ability to work under pressure and manage multiple tasks.</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

Customer Service Representative (CSR) – Aesthetic Clinic

Haideri Consultants (SMC-Private) Limited

Haideri Consultants is seeking a highly motivated and professional Customer Service Representative to join our team. As the first point of contact for our clients, you will play a key role in delivering exceptional service, resolving queries, and supporting our recruitment and consulting operations.Key Responsibilities:<ul><li>Handle inbound and outbound customer calls and emails in a professional manner</li><li>Resolve customer inquiries and complaints efficiently</li><li>Maintain accurate records of customer interactions</li><li>Coordinate with internal departments to address client concerns</li><li>Provide information about our recruitment services and processes</li><li>Follow up on client applications and ensure timely communication</li></ul>Qualifications:<ul><li>Proven experience in customer service or a similar role</li><li>Excellent communication and interpersonal skills</li><li>Proficiency in MS Office and CRM systems</li><li>Ability to multitask and stay calm under pressure</li><li>Fluency in Urdu (English is a plus)</li><li>Minimum education: Intermediate or Bachelor</li></ul>Job Type: Full-timePay: Rs25,000.00 - Rs50,000.00 per monthEducation:<ul><li>Intermediate (Preferred)</li></ul>Location:<ul><li>Lahore (Preferred)</li></ul>Work Location: In person

Customer Service Representative (CSR) Female

AlHaadi Mobilya (SMC-PVT) Ltd

Job Title: Senior HR SpecialistDepartment: Human Resources Location: Lahore Company: Al-Haadi MobilyaJob Summary:The Senior HR Specialist will play a key role in managing and enhancing HR operations at Al-Haadi Mobilya&rsquo;s Lahore branch. This role is responsible for handling recruitment, employee relations, performance management, HR policies, and compliance, while acting as a trusted advisor to management and supporting organizational growth and employee engagement.Key Responsibilities:Recruitment &amp; Onboarding<ul><li>Manage end-to-end recruitment processes including job postings, candidate sourcing, interviewing, and selection.</li><li>Conduct onboarding and orientation programs for new hires.</li><li>Coordinate with department heads to identify staffing needs and skill requirements.</li></ul>Employee Relations &amp; Engagement<ul><li>Act as a point of contact for employee queries and concerns, resolving HR-related issues effectively.</li><li>Implement initiatives to improve employee engagement, satisfaction, and retention.</li><li>Foster a positive work culture aligned with company values.</li></ul>Performance Management &amp; HR Processes<ul><li>Support performance evaluation processes, including appraisals and goal setting.</li><li>Assist in developing and updating HR policies and standard operating procedures.</li><li>Maintain accurate HR records, employee data, and documentation.</li></ul>Compliance &amp; Reporting<ul><li>Ensure compliance with labor laws and company regulations.</li><li>Prepare HR reports and metrics for management review.</li><li>Support audits and HR-related inspections as required.</li></ul>Training &amp; Development Support<ul><li>Assist in identifying training needs and coordinating learning programs.</li><li>Track employee development initiatives and progress.</li></ul>Qualifications &amp; Requirements:<ul><li>Bachelor&rsquo;s degree in Human Resources, Business Administration, or related field (Master&rsquo;s preferred).</li><li>3&ndash;5 years of HR experience, preferably in retail, furniture, or manufacturing industry.</li><li>Strong understanding of HR processes, labor laws, and employee relations.</li><li>Excellent communication, interpersonal, and problem-solving skills.</li><li>Ability to handle confidential information with discretion.</li><li>Proactive, organized, and result-oriented.</li></ul>Skills &amp; Competencies:<ul><li>Recruitment &amp; onboarding</li><li>Employee relations &amp; engagement</li><li>Performance management</li><li>HR policies &amp; compliance</li><li>Record keeping &amp; reporting</li><li>Communication &amp; interpersonal skills</li><li>Problem-solving &amp; decision-making</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs90,000.00 per monthWork Location: In person

Senior HR Specialist

Explore 899+ Customer relations specialist in Lahore this December. Find roles across top companies and apply now to boost your career.

899 customer relations specialist jobs IN Lahore

Customer Relations Specialist

Client Relations Specialist

Customer Relations Executive

Customer Relations Executive

Customer Service Representative (CSR) – Aesthetic Clinic

Customer Service Representative (CSR) Female

Senior HR Specialist