branded channel activation manager - ecommerce

sales manager

account manager

customer service representative Jobs in Dubai

customer service representative

accounts manager

branded channel activation manager - ecommerce Jobs in Dubai

customer relationship manager

Confidential

<div>
 <p>
  <strong>
   CRM Manager - Dubai, UAE
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   The Role
  </strong>
 </p>
 <p>
  We are looking for a hands-on CRM Manager to take ownership of customer lifecycle marketing across multiple fashion brands. Sitting within the Marketing team, this role blends strategic thinking with execution, ensuring high-performing CRM campaigns across all channels.
 </p>
 <p>
  You will play a key role in building and scaling the CRM function, driving acquisition, retention, and customer lifetime value. This opportunity is ideal for someone who thrives in a fast-paced eCommerce environment and enjoys both strategy and delivery.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Own and lead the end-to-end CRM strategy, aligned with wider digital and commercial objectives
  </li>
  <li>
   Execute email and SMS campaigns end-to-end, from briefing and build through to deployment and optimisation
  </li>
  <li>
   Develop and optimise lifecycle journeys, including welcome, browse/cart abandonment, post-purchase, reactivation, and loyalty
  </li>
  <li>
   Manage CRM campaign planning and calendars, ensuring alignment with trading activity and key launches
  </li>
  <li>
   Drive segmentation and personalisation strategies using customer and behavioural data
  </li>
  <li>
   Analyse performance and report on key KPIs, including revenue contribution, conversion, retention, and CLV
  </li>
  <li>
   Lead A/B testing across messaging, creative, timing, and targeting to continuously improve performance
  </li>
  <li>
   Collaborate with Creative, Brand, and eCommerce teams to deliver engaging, on-brand campaigns
  </li>
  <li>
   Manage CRM platforms (e.g. Klaviyo or similar), ensuring best practices and integration with e-commerce systems
  </li>
  <li>
   Identify opportunities to enhance CRM performance, engagement, and retention
  </li>
  <li>
   Support database growth while ensuring compliance with data privacy regulations
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Experience:
  </strong>
 </p>
 <ul>
  <li>
   Proven CRM experience within fashion, retail, or eCommerce
  </li>
  <li>
   Strong balance of strategic ownership and hands-on campaign execution
  </li>
  <li>
   Solid understanding of lifecycle marketing and retention strategies
  </li>
  <li>
   Experience with CRM platforms such as Klaviyo or similar
  </li>
  <li>
   Data-driven mindset with the ability to turn insights into action
  </li>
  <li>
   Strong commercial awareness with a focus on revenue and P+L impact
  </li>
  <li>
   Comfortable working in a fast-paced, high-growth environment
  </li>
  <li>
   Strong communication and stakeholder management skills
  </li>
 </ul>
</div>


Customer Relationship Management Manager

LINKED HR FOR HUMAN RESOURCES CONSULTANCIES CO. L.L.C

<p>We are seeking an experienced <b>Service Sales Manager</b> with a strong background in the <b>elevator and escalator industry</b>. The ideal candidate has a proven track record in service sales, customer relationship management, and portfolio growth within an elevator company. This role requires deep industry knowledge, strong commercial acumen, and the ability to drive market expansion through proactive business development and exceptional customer service.</p><p>For over 150 years, Schindler has helped shape the world&rsquo;s cities &mdash; elevating buildings, people, and possibilities. Our success is built on people, passion, and innovation. If you&rsquo;re ready to Elevate Dubai and contribute to a global industry leader, we&rsquo;d love to meet you.</p><p>As an <b>Service Sales Manager</b>, you will be responsible for sustaining and increasing market share and profitability in line with Schindler&rsquo;s strategy. You will drive strong portfolio growth in both units and value while building long‑term customer relationships.</p><p><b>Key Responsibilities</b></p><p>Actively hunt for 3rd‑party (non‑Schindler) units and develop new customer relationships in Abu Dhabi</p><p>Ensure customer satisfaction and support complaint resolution in collaboration with internal teams</p><p>Document and maintain accurate customer and contact information</p><p>Manage leads, opportunities, orders, and contracts to achieve sales budgets and pricing targets</p><p>Proactively generate new business opportunities beyond the existing customer base</p><p>Identify customer needs and match them with Schindler&rsquo;s solutions</p><p>Maintain complete and updated information on opportunities, tasks, and visits in the CRM system</p><p><b>What We&rsquo;re Looking For</b></p><p>Entrepreneurial mindset with the ability to view situations from multiple perspectives</p><p>Strong team player who can motivate, inspire, and align others toward shared goals</p><p><b>Qualifications</b></p><p>Bachelor&rsquo;s degree in Engineering; a Management degree is an added advantage</p><p>4&ndash;8 years of experience in Sales</p><p>Excellent interpersonal and communication skills</p><p>Proficiency in MS Office; knowledge of SAP and SharePoint is an asset</p><p>Job Type: Full-time</p><p>Pay: AED20,000.00 - AED24,000.00 per month</p>

Service Sales Manager

Standard Chartered Bank

<p></p><div><div><div><div><div><div><b>Requisition Number: </b>50031
</div></div></div></div><div><div><div><div><b>Job Location: </b>Dubai, ARE
</div></div></div></div><div><div><div><div><b>Global Grade: </b>Band 8
</div></div></div></div><div><div><div><div><b>Work Type: </b>Office Working
</div></div></div></div><div><div><div><div><b>Employment Type: </b>Permanent
</div></div></div></div><div><div><div><div><b>Posting Start Date: </b>27/04/2026
</div></div></div></div><div><div><div><div><b>Posting End Date: </b>11/05/2026
</div></div></div></div><div><div><div><div><b>:
</b><div></div><div><div><div><p><b>RESPONSIBILITIES</b></p>
<div><b>
Strategy</b><br>
<ul><li>Supporting the Senior/Associate Director for Revenue generation and business development</li></ul></div>
<ul><li>Drive the Digital Agenda</li></ul><p><br>
<b>
Business</b></p>
<div><b>
Acquisition &amp; Sales Management</b><br>
<ul><li>Supporting in induction of all (NTB) new customers brought in by the Senior/Associate Director.</li><li>Achieve &ldquo;best in class&rdquo; productivity in order to maximize the efficacy of the sales process by providing support to Senior/Associate Director</li><li>Update &amp; maintain all MIS (Calls, Prospects, Attritions etc.)</li><li>Maintain and update customer information on CEMS. Accurate and timely generation of reports.</li><li>Activation of dormant accounts.</li><li>Constantly updated product and process knowledge by successfully attending Tests/ Quizzes/ Certifications.</li></ul></div>
<div><b>
Customer Relationship Building</b><br>
<ul><li>Build and deepen relationships with existing Priority Customers</li><li>Effectively meeting customer expectations and handling/ reduction of customer complaints.</li><li>Provide professional customer service to achieve a high percentage of customer satisfaction and retention.</li><li>Have complete knowledge of the customer base in terms of the profile, demographics &amp; psychographics and assets in the Bank and in other places.</li><li>Serve as the one-point contact to the High Net Worth customers of the Bank</li></ul></div></div></div><div></div><div><div>
</div><div><div><b>
Processes</b><br>
<ul><li>Ensure compliance of laid down process and procedures.</li><li>Facilitate and Implement work process improvements.</li><li>To ensure compliance with Global Process Standards on Customer Data Confidentiality.</li></ul></div>
<div><b>
People &amp; Talent</b><br>
<ul><li>Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners.</li><li>Ensure the provision of ongoing training and development of people, and ensure that holders of all critical functions are suitably skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks.</li><li>Employ, engage and retain high quality people, with succession planning for critical roles.</li><li>Responsibility to review team structure/capacity plans.</li><li>Set and monitor s and objectives for direct reports and provide feedback and rewards in line with their performance against those responsibilities and objectives.</li></ul></div></div></div><div></div><div><div>
</div><div><p><b>
Risk Management</b></p>
<ul><li>Ensure KYC/AML updates, proper zero error documentation.</li><li>Updating the C &ndash; Manager, adhering to the Contact Management Plan.</li><li>Ensure full awareness of all policies and procedures issued in relation to money laundering prevention and KYC.</li><li>Ensure compliance with the above policies on an ongoing basis and reported any suspicious transaction immediately to the supervising officer.</li><li>Ensure full awareness of all policies relating to operational risk, sales processes, anti-misselling, etc and comply with the same.</li><li>Read, understand and comply with all provisions of the Group Code of Conduct.</li></ul><br>
<p><b>
Governance</b></p>
<ul><li>To be able to detect any suspicious transactions, Money laundering, forgeries etc</li><li>Highest compliance with reference to Anti Bribery, Anti Money Laundering &amp; Combating Financial Crime Risk procedures.</li><li>Ensure all GPS standards are followed and adhered.</li></ul></div></div><div></div><div><div>
</div><div><div><b>
Regulatory &amp; Business Conduct</b><br>
<ul><li>Display exemplary conduct and live by the Group&rsquo;s Values and Code of Conduct.</li><li>Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.</li><li>Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.</li><li>Good knowledge groups policies, standards, local regulations and legislations of the prevention of money laundering and adherence to group code of conduct.</li></ul></div>
<div><b>
Key Stakeholders</b><br>
<b>Internal:</b><br>
<ul><li>Product Manager &ndash; Priority Banking - for Launch and implementation of product campaigns</li><li>Customer Service Manager - WM - for Product services to the customers</li><li>Unit Heads &ndash; Treasury - Implementation of sales strategies</li><li>Branch Managers - Implementation of sales strategies</li><li>Marketing Manager - WM - Coordinate marketing and research activities.</li><li>Country Money Laundering Prevention Officer.</li></ul></div></div></div><p></p><div><div><br>
</div><div><div><b>
External:</b><br>
<ul><li>Existing and Prospective Customers - for Acquisition and retention of business</li></ul></div>
<div><b>
Other Responsibilities</b><br>
<ul><li>Ability to maintain a highly decent professional environment in the Priority Centre.</li><li>Educate Clients on using of other delivery channels.</li></ul></div>
<p><b>
Qualifications</b></p>
<ul><li>University Graduate.</li><li>Relevant experience in relationship management.</li><li>Experience in handling all Banking Customer Services &amp; Investment Products.</li><li>Strong communication and negotiation skills with the ability to influence outcomes.</li><li>Networking ability to manage interdepartmental deliverables.</li><li>Good understanding of the business environment in UAE preferably with direct contacts with the local HNI community.</li><li>Proficiency in Computers.</li><li>Adapting to multi-cultural environment.</li><li>Good knowledge of banking practises and regulations.</li><li>Anti-Money laundering, Sanctions/Compliance Training and Basic Banking Practice.</li></ul></div></div><div></div><div><div>
</div><div><div><b>
Role Specific Technical Competencies</b><br>
<ul><li>Manage Conduct</li><li>Manage Risk</li><li>Manage People</li><li>Spot Opportunities</li><li>Solve Problems</li><li>Take the Lead</li><li>Build Resilience</li></ul></div></div></div><div><div><div><b>
About Standard Chartered</b></div>
</div><div><p>
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</p>
<p>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</p>
<p>Together we:</p>
<ul><li><b>Do the right thing</b> and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li>
<li><b>Never settle,</b> continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li>
<li><b>Are better together,</b> we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li>
</ul></div></div><div><div><div><b>What we offer</b></div>
</div><div><p><b>
In line with our Fair Pay Charter,</b> we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p>
<ul><li><b>Core bank funding for retirement savings, medical and life insurance,</b> with flexible and voluntary benefits available in some locations.</li>
<li><b>Time-off</b> including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li>
<li><b>Flexible working</b> options based around home and office locations, with flexible working patterns.</li>
<li><b>Proactive wellbeing support</b> through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li>
<li><b>A continuous learning culture</b> to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li>
<li><b>Being part of an inclusive and values driven organisation,</b> one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li></ul></div></div></div></div></div></div></div></div></div><p></p>

Assistant Relationship Manager (UAEN)

Sirva

<div>
 As a Manager, Global Account Management, you will contribute to Sirva's success by working closely with the Vice President of Account Management and Global Account Management team to develop, maintain and shape client partnerships and enhance the client and customer experience. You will be a trusted advisor to the client and collaborate with them on identifying best practices within the talent mobility industry. The position works closely with client contact(s) to provide seamless customer service and maximize Sirva's value to the client.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <strong>
  Client Consulting and Issue Resolution (50%)
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Provide communication link between Sirva and the Client regarding relocation issues, household good issues, service level agreements and projects.
  </li>
  <li>
   Acts as a trusted advisor to the client and collaborates with them on identifying best practices within the talent mobility industry.
  </li>
  <li>
   Plays a key role in identifying solutions and resolving client issues across the client team and/or in partnership with other operational divisions.
  </li>
  <li>
   Exercise solid business judgment while making decisions and addressing transferee/assignee and client issues.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Collaboration with Global Account Management (20%)
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Assist with upselling and overall project management, including the management and calculation of client SLA results.
  </li>
  <li>
   Provide support, as requested, with client implementations.
  </li>
  <li>
   Collate and validate data and content for Client Reviews and Governance meetings.
  </li>
  <li>
   Work with the account management team to establish delivery of strategic account plans with understanding and recognition of all global and regional requirements.
  </li>
  <li>
   Works collaboratively with the Account management and the client team to understand the client delivery requirements and drive client profitability and revenue growth.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Internal Consulting (20%)
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Works with the Customer Experience teams to help educate on client policies and preferences.
  </li>
  <li>
   Collaborates with internal teams, management and VP/Director, Global Account Management to ensure client performance metrics are implemented, maintained, measured and achieved.
  </li>
  <li>
   Partner with local business development teams to support acquisition of new business
  </li>
  <li>
   Oversees VIP moves internally to ensure they are successful for the customer and Sirva.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Reporting (10%)
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Collaborates with Analytics team to ensure successful delivery of client reporting.
  </li>
  <li>
   Serves as a consultant for all client divisions/departments who need assistance with reporting such as: volume, performance metrics, relocation and assignment costs, budgeting and accrual.
  </li>
  <li>
   Keeps clients informed of available client reports and new products and services, and helps to encourage and ensure understanding and increased usage of the available tools and products.
  </li>
  <li>
   Works closely with the Digital IT team to help them enable effective client self-service applications and processes and provides assistance with the implementation of new digital functionality to client contacts.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications And Preferred Skills
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   3-5 years of equivalent customer relationship management work experience required
  </li>
  <li>
   Strong organizational skills
  </li>
  <li>
   Strong verbal, written communication and presentation skills (English and Arabic preferred).
  </li>
  <li>
   Able to think critically and proactively solve issues
  </li>
  <li>
   Strong client relationship Skills
  </li>
  <li>
   Excellent critical thinking skills with an understanding of data analytics and interpretation
  </li>
  <li>
   Global business experience a plus
  </li>
  <li>
   Proficient with productivity and reporting applications e.g. Microsoft Office (Word, PowerPoint, Excel, Teams), etc.
  </li>
  <li>
   Interest in growing revenue in client accounts through upselling products and services
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Education/Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s degree preferred
  </li>
  <li>
   Experience in global mobility or similar customer service roles with a focus on client relationships
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Line Management Responsibility
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   NO
  </li>
 </ul>
</div>


Account Manager

<div><div><b>We help the world run better</b><br>
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging &ndash; but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.</div><div></div><p><br>
Position location: Kuwait only.</p><p></p><p><b><br>
What you'll do</b>:</p><p></p><p><br>
The Account Executive Expert role empowers customers to achieve their full potential by strategically positioning SAP cloud solutions to address their unique business challenges and lay a strong foundation for future success. The role includes the following key aspects:</p><br>
<p></p><ul><li>
Account &amp; Customer Relationship Management:</li><li><ul><li>
Serve as the end-to-end account owner, managing sales of software licenses and cloud subscriptions and establish a trusted relationship with the customer.</li><li>
Develop and execute strategic account plans to ensure sustainable growth and achieve/exceed revenue targets.</li><li>
Gain a comprehensive understanding of each customer&rsquo;s technology landscape, strategic goals, and competitive environment.</li></ul></li><li>
Demand Generation, Pipeline, and Opportunity Management:</li><li><ul><li>
Maintain pipeline management, ensuring a healthy and advancing sales funnel.</li><li>
Leverage internal resources, including marketing, inside sales, and partner channels, to drive demand and manage opportunities.</li><li>
Utilize SAP&rsquo;s comprehensive solution portfolio, including industry-specific and line-of-business (LoB) solutions, to effectively address customer needs.</li></ul></li><li>
Sales Excellence:</li><li><ul><li>
Conduct White Space analysis to identify and execute up-sell and cross-sell opportunities within existing accounts.</li><li>
Orchestrate and deploy appropriate teams to ensure successful sales outcomes, embodying the &quot;OneSAP&quot; approach.</li><li>
Stay informed about SAP&rsquo;s competition and position SAP solutions effectively against them.</li><li>
Maintain accurate customer and pipeline information within CRM systems.</li></ul></li><li>
Leading a (Virtual) Account Team:</li><li><ul><li>
Lead and orchestrate remote and cross-functional teams to align with the customer&rsquo;s strategic objectives.</li><li>
Ensure that account teams and partners are well-prepared and strategically positioned for all customer interactions.</li><li>
Maximize the value derived from SAP&rsquo;s extensive sales support ecosystem.</li></ul></li></ul><p></p><p><b><br>
What you bring</b>:</p><br>
<p></p><ul><li>
10+ years of experience in sales of complex business software/IT solutions.</li><li>
Extensive experience within the Kuwait market</li><li>
Proven success in business application software sales and leading team-selling environments.</li><li>
Demonstrated ability to handle large transactions and lengthy sales campaigns in a fast-paced, competitive market.</li><li>
Strong negotiation skills and experience in renewals, expansions, and up-sells of subscription-based solutions.</li><li>
Fluent in Business English and Arabic, with proficiency in additional languages considered a plus.</li></ul><p><b><br>
Soft skills</b>:</p><br>
<p></p><ul><li>
Exceptional communication, both verbal and non-verbal.</li><li>
Strategic thinking with a high degree of creativity and innovation.</li><li>
Strong executive presence and results-driven mindset.</li><li>
Ability to work across multiple teams within a matrix organization.</li></ul><p><b><br>
Meet your team</b>:</p><br>
<p></p><ul><li>
Join a highly motivated team with a deep understanding of SAP&rsquo;s solution portfolio.</li><li>
Engage in collaborative work with SAP leadership and industry teams to drive customer success.</li><li>
Align with product/solution management teams to enhance your strategic engagements.</li><li>
Leverage your expertise while working in a dynamic and challenging environment at the forefront of SAP&rsquo;s customer engagements.</li></ul><p></p><p><b><br>
Skills you&rsquo;ll use:</b></p><p></p><div><div><p><b><br>
Professional Skills</b></p></div><div><p><br>
Customer Orientation</p></div><div><p><br>
 Effective Communication</p></div><div><p><br>
Establishing Trust</p></div><div><p><br>
 Collaboration</p></div><div><p><br>
Results Orientation</p></div></div><p></p><div><div><p><b><br>
Tech Industry &amp; SAP General Skills</b></p></div><div><p><br>
Software as a Service (SaaS)</p></div><div><p><br>
 Artificial Intelligence</p></div><div><p><br>
Process Improvement</p></div><div><p><br>
 Technology Innovation</p></div><div><p><br>
SAP Cloud Suite Portfolio</p></div><div><p><br>
 RISE and GROW with SAP</p></div><div><p><br>
SAP Corporate Strategy</p></div></div><p></p><div><div><p><b><br>
Role Specific Skills</b></p></div><div><p><br>
Cloud Strategy</p></div><div><p><br>
 Complex Sales</p></div><div><p><br>
Customer Engagement</p></div><div><p><br>
 Customer Relationship Management</p></div><div><p><br>
Industry Knowledge</p></div><div><p><br>
 Negotiation</p></div><div><p><br>
Sales Forecasting</p></div><div><p><br>
 Sales Qualification</p></div><div><p><br>
Competitive Positioning</p></div><div><p><br>
 Account Governance</p></div></div><p></p><div><b><br>
Bring out your best</b><br>
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
<br>
<br>
<b>We win with inclusion</b><br>
SAP&rsquo;s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone &ndash; regardless of background &ndash; feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.<br>
<br>
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.<br>
<br>
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.<br>
<br>
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.<br>
<br>
Successful candidates might be required to undergo a background verification with an external vendor.</div><div></div><div><b><br>
AI Usage in the Recruitment Process</b></div><div>
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.
</div><p>Please note that any violation of these guidelines may result in disqualification from the hiring process.<br>
<br>
Requisition ID: 449596 | Work Area: Sales | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid</p></div>

Account Executive Expert - based in Kuwait

DRL Marketing Management

<div><p><b>Job Overview</b><br>
We are seeking confident and target-driven Portfolio Representatives (Hindi and English required) to join our team. The ideal candidate will be comfortable with high-volume outbound calling, engaging customers effectively, and converting leads into successful sales.</p><div><b>
Key Responsibilities</b><br>
<ul><li>Make high-volume outbound sales calls to prospective customers</li><li>Persuade and influence clients through strong pitch delivery and objection handling</li><li>Identify customer needs and recommend suitable products or services</li><li>Convert inquiries and warm leads into successful sales</li><li>Assist clients with account opening and first deposit</li><li>Maintain accurate records of customer interactions in the CRM</li><li>Build rapport with customers using a professional and energetic communication style</li><li>Achieve and exceed assigned sales targets</li></ul></div><div><b>
Requirements</b><br>
<ul><li>Fluent Hindi speakers only</li><li>1&ndash;2 years of experience in relation manager, Portfolio Manager, Retention Specialist</li><li>Strong verbal and written communication skills</li><li>Ability to multitask and manage time efficiently</li><li>Target-oriented with a customer-focused approach</li><li>Ability to work in a fast-paced sales environment</li></ul></div><p><b>
Job Details</b><br>
Location: UAE<br>
Employment Type: Full-Time<br>
Availability: Immediate Joiners Only</p><div><b>
Salary &amp; Benefits</b><br>
<ul><li>AED 4500 basic salary + Performance-based incentives</li><li>Work visa provided</li></ul></div></div>

Client Relation Specialist

Delinea

<div><p><b>About Delinea:</b><br>
Delinea is a pioneer in securing human and machine identities through intelligent, centralized authorization, empowering organizations to seamlessly govern their interactions across the modern enterprise. Leveraging AI-powered intelligence, Delinea&rsquo;s leading cloud-native Identity Security Platform applies context throughout the entire identity lifecycle &ndash; across cloud and traditional infrastructure, data, SaaS applications, and AI. It is the only platform that enables you to discover all identities &ndash; including workforce, IT administrator, developers, and machines &ndash; assign appropriate access levels, detect irregularities, and respond to threats in real-time. With deployment in weeks, not months, 90% fewer resources to manage than the nearest competitor, and a 99.995% uptime, Delinea delivers robust security and operational efficiency without compromise. Learn more about Delinea on Delinea.com, LinkedIn, X, and YouTube.</p><p></p><p>
Join our passionate, global team at Delinea and help us make the world a safer and more secure place. Our success is driven by world-class product leadership, outstanding engineers, and strategic investment from TPG. We value diversity, innovation, and a culture of respect and fairness. If you're ready to push boundaries and challenge the status quo in security, we want to hear from you.</p><p><br>
Apply today to help us achieve our mission.</p><p></p><p><b>
Customer Success Manager Position Summary
</b></p><p>The Customer Success Manager is responsible for the day to day management of assigned customer accounts. This includes working closely with sales teams, professional services, technical support, sales operations, and product management to understand and resolve customer issues. This position focuses on championing customer-centric solutions and outcomes in support of developing customer relationships that promote retention and loyalty. You will have a strong understanding of customers&rsquo; business and technical objectives and success criteria and the ability to identify and articulate how Delinea supports achievement of customers&rsquo; strategic goals.</p><p></p><p><b>
What You&rsquo;ll Do:</b></p><ul><li>Be the client advocate and product specialist for assigned customers</li><li>Develop and implement scalable methods for communicating best practices to customers</li><li>Identify at-risk accounts, and take appropriate action and/or escalate as needed</li><li>Deliver remote services to new and existing customers including: software installation and configuration, onboarding, and training</li><li>Work with professional services, technical support and regional sales team to ensure smooth onboarding of new customers</li><li>Regularly monitor customer health, and communicate results with regional sales team, support and renewals team</li><li>Ensure positive customer experiences by proactively managing and growing customer relationships, including identifying key stakeholders</li><li>Work closely with renewals teams to drive renewals and with sales teams to drive expansions</li><li>Review client requests with technical support, product management and regional sales team and escalate as necessary</li><li>Schedule and conduct regular reviews with customers and communicate results</li><li>Develop, prepare, and nurture customers for advocacy</li><li>Responsible for ongoing customer communication re: introductions, announcements (e.g., upcoming features &amp; products); events such as User Conferences, webinars, etc.</li></ul><p></p><p><b>
What You&rsquo;ll Bring:</b></p><ul><li>BA/BS preferred or equivalent experience</li><li>4+ years of experience in a similar role as a Customer Success Manager, Helpdesk Manager, Support Engineer, Professional Services Consultant or Sales Engineer</li><li>Knowledgeable in privilege access management and cybersecurity best practices</li><li>Experience with other Privilege Access Service solutions such as CyberArk, BeyondTrust, Thycotic, etc. is a big plus</li><li>Comfortable interfacing directly with complex, multi-divisional, multi-geographical clients, preferably at the director level</li><li>Ability to understand high level technical aspects of the product, provide business and technical solutions to help customers optimize use of solution</li><li>Competency with Salesforce and Customer Success Management platforms</li><li>Ability to multi-task, problem solve, and work cross-functionally in a dynamic environment</li><li>Excellent verbal and written communication skills</li></ul><p></p><p><b>
Why work at Delinea?
</b></p><ul><li><p>We're passionate problem-solvers helping the world's largest organizations protect what matters most: their human and machine identities.</p></li><li><p>
We invest in people who are smart, self-motivated, and collaborative.</p></li><li><p>
What we offer in return is meaningful work, a culture of innovation and great career progression.</p></li></ul><p></p><p><b>
At Delinea, our core values are STRONG and guide our behaviors and success:</b></p><ul><li><p>
Spirited - We bring energy and passion to everything we do</p></li><li><p>
Trust - We act with integrity and deliver on our commitments</p></li><li><p>
Respect - We listen, value different perspectives, and work as one team</p></li><li><p>
Ownership - We take initiative and follow through</p></li><li><p>
Nimble - We adapt quickly in a fast-changing environment</p></li><li><p>
Global - We embrace diverse people and ideas to drive better outcomes</p></li></ul><p>
We believe weaving these core values into our day-to-day actions, and our process for hiring, evaluating, and promoting employees, helps us cultivate a work environment that embraces collaboration and camaraderie.</p><p>
We take care of our employees. We offer competitive salaries, a meaningful bonus program, and excellent benefits, including healthcare insurance, as well as pension/retirement matching, comprehensive life insurance, an employee assistance program, time off plans, and paid company holidays.
</p><p><i>Delinea is an Equal Opportunity and Affirmative Action employer and prohibits discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.</i></p><p><i>
Upon conditional offer of employment, candidates are required to complete comprehensive criminal background check, verification of education, and verification of employment, per employment policy. In addition, all publicly posted social media sites may be reviewed.</i></p></div><p></p>

Senior Customer Success Manager

Explore 911+ Customer relationship manager in Dubai this May. Find roles across top companies and apply now to boost your career.