administrative assistant

customer service representative Jobs in Houston United States

customer service representative

administrative assistant ii Jobs in Houston United States

administrative assistant ii

customer service- admin- virtual assistant (remote) Jobs in Houston United States

administrative assistant - iii Jobs in Houston United States

administrative assistant - iii

customer service administrator 2

Southeastern Freight Lines

<div>As a Customer Service Administrator 2, you will be responsible for intermediate level clerical duties that assist in the operational function of the Service Center. Perform a variety of functions that may include a specialization or combination of activities in areas such as Customer Service, appointments, dispatch support, Payroll, Human Resources, or general secretarial.<div></div><div>
Respond to calls or contact customers regarding the status of shipments, billing questions, Cash on Delivery (CODs), Driver Collect, tracing, problems, or rating information. Research and answer requests for information from internal customers or other Service Centers. Call and schedule delivery appointments. Assist drivers with pick-up or delivery problems. Calculate hours worked and Linehaul miles. Compile driver hours of service and complete driver log summaries. Assist with generating manifests and closing loads. Enter closed, dispatched, and arrived loads into the computer. Provide clerical support to the Service Center Account Managers, Account Executives, or Senior Account Executives. Make follow-up calls to customers as requested. Maintain the sales appointment schedule and maintain a list of sales leads. Key pay data into the payroll system. Assist the Service Center Manager with recruiting efforts by coordinating advertisements, screening resumes, scheduling interviews, etc. Coordinate new hire orientation. Assist with Service Center training efforts by scheduling classes or ordering supplies.</div><div></div><div><div>
For this role, you must have: a High School Diploma or GED; the ability to satisfactorily pass background check and alcohol and drug test; 6 months of related experience and/or previous office experience; strong customer relations skills to communicate effectively with internal and external customers; the ability to manage multiple tasks with interruption; computer skills; and be familiar with Microsoft Office applications. We would prefer you to have previous experience with Customer Service, Microsoft Outlook, Microsoft Excel, and Multi-line phone systems. Pay: $20.86-$25.76 Per Hour</div></div><div></div><div>
Work Shift</div>
Second Shift</div><div></div>

Customer Service Administrator 2

The City of Jersey Village

<div><div><div><div>Location:</div><div> Houston, TX, USA</div><div> Pay Rate:</div><div> $74371.69 - $98356.56 per year</div></div> 
<div><div>
Pay Type:</div><div> per year</div><div> Benefits:</div><div> Paid Parental Leave, 14 Paid Holidays, 2 Personal Holidays, Vacation &amp; Sick Leave</div></div> 
<div><div>
Employment Type:</div><div> Full Time</div></div></div></div>
 <div>Now Hiring: Court Administrator 
City of Jersey Village, Texas 
Department: Finance | Division: Municipal Court 
FLSA Status: Exempt | Full-Time

<h3 class="jobSectionHeader">Make an Impact in Municipal Justice</h3>

The City of Jersey Village is seeking an experienced and detail-oriented Court Administrator to lead the daily operations of our Municipal Court. This key leadership role ensures the accuracy, integrity, and efficiency of court processes while supervising court staff and maintaining compliance with Texas law.

If you thrive in a fast-paced environment, enjoy improving processes, and are passionate about public service, we encourage you to apply.

<h3 class="jobSectionHeader">What You'll Do</h3>

Administration &amp; Operations
<ul>
<li>Plan, organize, and supervise daily Municipal Court activities
</li>
<li>Manage court dockets, citations, and warrants
</li>
<li>Coordinate schedules for Judges, Prosecutors, and Court Clerks
</li>
<li>Supervise and evaluate Court Clerk staff
</li>
</ul>Compliance &amp; Legal
<ul>
<li>Oversee criminal proceedings and docketing processes
</li>
<li>Interpret and implement new laws and ensure compliance with Texas statutes and City ordinances
</li>
<li>Serve as Court Clerk when required
</li>
</ul>Financial Accountability
<ul>
<li>Manage receipting, deposits, and accounting for court fines and fees
</li>
<li>Ensure accurate and timely reporting to city/state officials
</li>
<li>Administer the Municipal Court budget and recommend improvements
</li>
</ul>Records, Reporting &amp; Technology
<ul>
<li>Maintain court records in compliance with retention requirements
</li>
<li>Prepare statistical and narrative reports for management and City Council
</li>
<li>Monitor and maintain the court case management system
</li>
<li>Identify technology improvements to enhance efficiency
</li>
</ul>Customer Service
<ul>
<li>Coordinate with judges, prosecutors, police, attorneys, and the public
</li>
<li>Resolve customer concerns professionally
</li>
<li>Provide counter and phone assistance as needed
</li>
</ul><h3 class="jobSectionHeader">Minimum Qualifications</h3>
<ul>
<li>Bachelor's degree in Business/Public Administration, Criminal Justice, or related field
</li>
<li>Five (5) years of experience in court administration/management or public administration and finance
</li>
<li>Two (2) years of responsible supervisory experience
</li>
<li>Level II Clerk Certification from TMCEC
</li>
<li>Ability to obtain Level III TMCEC Certification within three years
</li>
<li>Strong knowledge of municipal court procedures, Texas Code of Criminal Procedure, and court financial practices
</li>
</ul><h3 class="jobSectionHeader">Preferred Qualifications</h3>
<ul>
<li>Spanish proficiency
</li>
<li>Working knowledge of Tyler case management software
</li>
</ul><h3 class="jobSectionHeader">Knowledge, Skills &amp; Abilities</h3>
<ul>
<li>Thorough knowledge of municipal court operations and legal terminology
</li>
<li>Strong leadership and supervisory skills
</li>
<li>Excellent customer service and conflict resolution abilities
</li>
<li>Effective written and verbal communication
</li>
<li>Ability to interpret laws, analyze data, and prepare reports
</li>
<li>Proficiency with Microsoft Office and court software systems
</li>
</ul><h3 class="jobSectionHeader">Work Environment</h3>

Work is performed in a standard office setting and may involve prolonged sitting, computer use, and occasional lifting. The position requires the ability to work effectively in stressful situations.

<h3 class="jobSectionHeader">Why Jersey Village?</h3>

Join a collaborative, service-driven organization committed to operational excellence and community trust. The Court Administrator plays a vital role in upholding the integrity of our Municipal Court.

Apply today to serve your community with excellence!</div>

Court Administrator

CITY OF JERSEY VILLAGE

<div>Now Hiring: Court Administrator 
City of Jersey Village, Texas 
Department: Finance | Division: Municipal Court 
FLSA Status: Exempt | Full-Time<h3 class="jobSectionHeader">
Make an Impact in Municipal Justice</h3>
The City of Jersey Village is seeking an experienced and detail-oriented Court Administrator to lead the daily operations of our Municipal Court. This key leadership role ensures the accuracy, integrity, and efficiency of court processes while supervising court staff and maintaining compliance with Texas law.
If you thrive in a fast-paced environment, enjoy improving processes, and are passionate about public service, we encourage you to apply.<h3 class="jobSectionHeader">
What You'll Do</h3>
Administration &amp; Operations<ul><li>
Plan, organize, and supervise daily Municipal Court activities</li><li>
Manage court dockets, citations, and warrants</li><li>
Coordinate schedules for Judges, Prosecutors, and Court Clerks</li><li>
Supervise and evaluate Court Clerk staff</li></ul>
Compliance &amp; Legal<ul><li>
Oversee criminal proceedings and docketing processes</li><li>
Interpret and implement new laws and ensure compliance with Texas statutes and City ordinances</li><li>
Serve as Court Clerk when required</li></ul>
Financial Accountability<ul><li>
Manage receipting, deposits, and accounting for court fines and fees</li><li>
Ensure accurate and timely reporting to city/state officials</li><li>
Administer the Municipal Court budget and recommend improvements</li></ul>
Records, Reporting &amp; Technology<ul><li>
Maintain court records in compliance with retention requirements</li><li>
Prepare statistical and narrative reports for management and City Council</li><li>
Monitor and maintain the court case management system</li><li>
Identify technology improvements to enhance efficiency</li></ul>
Customer Service<ul><li>
Coordinate with judges, prosecutors, police, attorneys, and the public</li><li>
Resolve customer concerns professionally</li><li>
Provide counter and phone assistance as needed</li></ul><h3 class="jobSectionHeader">
Minimum Qualifications</h3><ul><li>
Bachelor's degree in Business/Public Administration, Criminal Justice, or related field</li><li>
Five (5) years of experience in court administration/management or public administration and finance</li><li>
Two (2) years of responsible supervisory experience</li><li>
Level II Clerk Certification from TMCEC</li><li>
Ability to obtain Level III TMCEC Certification within three years</li><li>
Strong knowledge of municipal court procedures, Texas Code of Criminal Procedure, and court financial practices</li></ul><h3 class="jobSectionHeader">
Preferred Qualifications</h3><ul><li>
Spanish proficiency</li><li>
Working knowledge of Tyler case management software</li></ul><h3 class="jobSectionHeader">
Knowledge, Skills &amp; Abilities</h3><ul><li>
Thorough knowledge of municipal court operations and legal terminology</li><li>
Strong leadership and supervisory skills</li><li>
Excellent customer service and conflict resolution abilities</li><li>
Effective written and verbal communication</li><li>
Ability to interpret laws, analyze data, and prepare reports</li><li>
Proficiency with Microsoft Office and court software systems</li></ul><h3 class="jobSectionHeader">
Work Environment</h3>
Work is performed in a standard office setting and may involve prolonged sitting, computer use, and occasional lifting. The position requires the ability to work effectively in stressful situations.<h3 class="jobSectionHeader">
Why Jersey Village?</h3>
Join a collaborative, service-driven organization committed to operational excellence and community trust. The Court Administrator plays a vital role in upholding the integrity of our Municipal Court.
Apply today to serve your community with excellence!</div>

Trilogy Medwaste

<div>Desktop Support Administrator
Reports To: IT Manager / Director of IT 
Position Summary
The Desktop Support Administrator is responsible for providing technical support and maintenance for end-user computing environments. This role ensures optimal workstation performance, user productivity, and secure IT operations by troubleshooting hardware, software, and network-related issues. The Desktop Support Administrator serves as a key point of contact for internal technical support and plays a critical role in maintaining IT standards and security policies.
Key Responsibilities
End-User Support<ul><li> Provide first- and second-level technical support for desktops, laptops, mobile devices, printers, and peripherals</li><li> Respond to help desk tickets and resolve technical issues in a timely manner</li><li> Install, configure, and maintain operating systems and software applications</li><li> Assist users with password resets, account access, and system permissions</li><li> Provide onboarding and offboarding IT support for employees</li></ul>
System Administration &amp; Maintenance<ul><li> Manage workstation imaging, deployment, and patch management</li><li> Maintain Active Directory accounts, groups, and policies</li><li> Monitor system performance and ensure updates and security patches are applied</li><li> Maintain inventory of IT assets and equipment</li><li> Support antivirus, endpoint protection, and security compliance initiatives</li></ul>
Network &amp; Infrastructure Support<ul><li> Troubleshoot basic network connectivity issues (LAN/WAN/VPN/Wi-Fi)</li><li> Assist with server maintenance and system backups</li><li> Support cloud-based systems such as Microsoft 365 or Google Workspace</li><li> Coordinate with vendors for hardware repairs and warranty support</li></ul>
Documentation &amp; Compliance<ul><li> Maintain accurate documentation of systems, configurations, and procedures</li><li> Create and update technical support guides and knowledge base articles</li><li> Ensure compliance with company IT policies and cybersecurity standards</li></ul>
Required Qualifications<ul><li> Associate&rsquo;s or Bachelor&rsquo;s degree in Information Technology, Computer Science, or related field (or equivalent experience)</li><li> 2&ndash;5 years of desktop support or IT help desk experience</li><li> Strong knowledge of Windows and/or macOS environments</li><li> Experience with Active Directory, Microsoft 365, and endpoint management tools</li><li> Basic networking knowledge (TCP/IP, DNS, DHCP)</li><li> Strong troubleshooting and problem-solving skills</li><li> Excellent communication and customer service abilities</li></ul>
Preferred Qualifications<ul><li> Industry certifications such as CompTIA A+, Network+, or Microsoft certifications</li><li> Experience with ticketing systems (e.g., ServiceNow, Jira, Zendesk)</li><li> Familiarity with virtualization technologies</li><li> Experience with cybersecurity best practices</li></ul>
Key Competencies<ul><li> Technical proficiency</li><li> Attention to detail</li><li> Customer-focused mindset</li><li> Time management and prioritization</li><li> Ability to work independently and collaboratively</li></ul>
Physical Requirements<ul><li> Ability to lift and move IT equipment (up to 50 lbs)</li><li> Ability to work at a desk for extended periods</li></ul></div>

DESKTOP SUPPORT ADMINISTRATOR

OMAC

Office Administrator Position OMAC USA INC. Houston, 77040 Full Time - Salary - Full paid benefits JOB SUMMARY:OMAC is a globally known online sales - digital marketing based auto accessories distributor has branches in Europe, Asia and USA.Our sales are based on our online shop (www.omacshop.com), Amazon, ebay, Walmart stores to serve our top quality automotive products to our online customers globally. OMAC is also a global auto accessories supplier for OEMs like Hyundai, KIA etc.. automotive brands. We are seeking a highly motivated, positive and responsible team member for our Administrative Office positions in Houston TEXAS Branch. The position will report to branch Operation Manager and General Manager. JOB DUTIES:- Communicate, assist our CPA accountant, HR and PEO partner, customs brokers, attorney and all business contacts, providers of business as office administrator.- Entry of all accounts payable, accounts receivable on ORACLE Netsuite software.- Follow up and assist our PEO, HR partner with all new hire, employee hour reports, termination, payroll related processes and all.- Assists with posting jobs in channels, hiring processes for open job positions in the company.- Follow up with payment schedules and process all business banking deposits. - Process expense, purchase price, vendor and all needed reports for business.- Following up and placing office and warehouse operations supply orders online.- Managing agendas, travel arrangements, appointments etc. for the upper management.- Reading and taking the necessary action for daily letters received in company.- Assisting e-commerce customer service department when needed as a support.- Attends meetings for company with any third party business if required by General Manager for presentation or negotiations.Basically the office administrator is full responsible for all office activities with manager responsibility.QUALIFICATIONS:- Associates (or higher level education) degree on business administration, marketing, sales, finance or related administrative degrees.- Knowledge of basic accounting principles with at least one year of bookkeeping (accounts payable- accounts receivable) experience- Knowledge and experience with human resources processes.- Great written and verbal communication skills in English for great results in management.- Experience and perfect skills on office programs for reporting and presentations (Microsoft Outlook, Excel, Word, Powerpoint...)- All experience &amp; skills below is a big plus for the position requirements.+Accounts payable-receivable bookkeeping experience +Basic HR process experiences +Oracle Netsuite software experience +Customer service experience +Purchasing experience - Productivity, multitask work skills, time management, problem solving, professional work ethic, discipline, responsibility and giving feedbacks to managers on time is the key for the success in this position.OMAC USA INC will be happy to meet positive, energetic, hardworking candidates.We offer one of the best and company paid, health, dental, vision insurances with paid time off and other benefits will be explained in interview.Please apply online, our HR responsible will invite you with a message on indeed includes all the appointment info.Our operations &amp; offices address for applicants is:5670 Guhn road suit number 300A,77040 Houston TEXAS OMAC USA Inc. www.omacshop.comJob Type: Full-timePay: $36,500.00 - $41,600.00 per yearBenefits:<ul><li>Dental insurance</li><li>Employee discount</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Schedule:<ul><li>8 hour shift</li><li>Monday to Friday</li></ul>Experience:<ul><li>Microsoft Excel: 2 years (Required)</li><li>Administrative Assistants &amp; Receptionists: 1 year (Preferred)</li></ul>Work Location: In person

Administrative Assistant

Carriage Services

<div>IT Desktop Administrator
At Carriage Services, we are united by our purpose of creating premier experiences through innovation, empowered partnership, and elevated service. As a member of our team, you'll join a dynamic community dedicated to setting new standards in the Funeral and Cemetery profession. Join us on this exciting journey as we continue to shape the future of our industry. Carriage Services is an equal opportunity employer.
The IT Desktop Administrator position is situated at the Houston, TX Office. Regular business traveling activities to U.S. sites related to IT project support and asset inventory are essential for this function. Travel up to 10%. Working within the distributed IT Service Delivery team, providing efficient and effective service and support to all business units of the Enterprise with a focus on Level 2 Desktop Support operations. Acting as an interface between IT, the Service Desk and internal customers / external suppliers to facilitate a single point of contact. Reduce burden on network, applications, infrastructure teams and resources. Ensure smooth operations of products and services provided by Information Technology
Job Type: Full-time
Salary: From $60,000.00+ per year
Location: 3040 Post Oak Blvd Houston, TX (Galleria Area)
Key Responsibilities
<ul><li>Day to day operation of IT Support function including direct call handling, Incident Management, Asset Management, Access Management, Event Management, Problem Management &amp; Request Fulfilment</li>
<li>Delivery of second level support to customers and execution of Duty Manager role interfacing with external Service Desk; monitoring, prioritization, categorization, documentation, processing, and distribution of all incoming requests / incidents filtered by criticality and business impact</li>
<li>Maintenance and administration of Configuration Management Database (CMDB) to ensure appropriate execution of Asset &amp; Configuration Management process; documentation of all relevant Configuration Items (CIs)</li>
<li>Ensure compliance; protect and contribute to further development of corporate standards, best practices, and procedures; make recommendations for changes and optimizations as part of the Continuous Service Improvement program</li>
<li>Installation, deployment, and maintenance of end user environment including services, software, and hardware components (peripherals, software, printers, telephones, faxes, scanners, etc.)</li>
<li>Execution of day-to-day IT operational tasks in various domains (network, converged infrastructure); end-to-end monitoring of Information Technology systems, components, and services; escalation of performance deviations</li>
<li>Contribution to IT initiatives and projects under direction of function heads for network services, server administration as required</li>
<li>Provide transparency in form of status updates and reporting for projects and operations in regular intervals, management of communication to local user communities</li>
<li>Strive for high level of standardization and service automation; ensure compliance with Standard Operating Environment (SOE); leverage and deliver harmonization and centralization of products and services</li>
<li>Participation in development and execution of corporate cyber security agenda and related standards; assume responsibility for execution of assigned security tasks and responsibilities</li>
</ul>
Qualifications
<ul><li>Minimum four (4) years of relevant, hands-on, professional experience in service and support functions of a corporate environment, supporting C-Level executives and administrative staff on-site.</li>
<li>Experience in working within an enterprise interacting with multi-cultural employee</li>
<li>Strong customer service orientation</li>
<li>Excellent interpersonal and professional communication skills</li>
<li>Excellent oral and written English skills</li>
<li>Foundation certification in ITIL service management and comprehensive understanding of IT Service Management best practices, processes, and functions a plus</li>
<li>Additional vendor certifications from cornerstone vendors such as Cisco (CCENT, CCT, CCNA), Microsoft (MCP) a plus</li>
<li>Microsoft desktop support (Microsoft Office suite incl. Project and Visio and Microsoft Windows client operating system, Office365, Windows 10)</li>
<li>Desktop applications and software deployment (ZScaler, Microsoft Edge, and other company specific software)</li>
<li>Hardware installation and support (printers, computers, servers, switches, peripherals, etc.)</li>
<li>Understanding of networking fundamentals including LAN, WAN, TCP/IP, etc.</li>
</ul>
Physical Demand: Must be able to lift, push, or move 50lbs</div>

IT Desktop Administrator

Assistant Office Manager OMAC USA INC. Houston, 77040 Full Time - Salary - Benefits JOB SUMMARY:OMAC is a globally known online sales - digital marketing based auto accessories distributor has branches in Europe, Asia and USA.Our sales are based on our online shop (www.omacshop.com), Amazon, ebay, Walmart stores to serve our top quality automotive products to our online customers globally. OMAC is also a global auto accessories supplier for OEMs like Hyundai, KIA etc.. automotive brands. We are seeking a highly motivated, positive and responsible team member for our Assistant Office Manager positions in Houston TEXAS Branch. The position will report to branch Operation Manager and General Manager. JOB DUTIES:- Communicate, assist our CPA accountant, HR and PEO partner, customs brokers, attorney and all business contacts, providers of business as office administrator.- Entry of all accounts payable, accounts receivable on ORACLE Netsuite software.- Follow up and assist our PEO, HR partner with all new hire, employee hour reports, termination, payroll related processes and all.- Assists with posting jobs in channels, hiring processes for open job positions in the company.- Follow up with payment schedules and process all business banking deposits. - Process expense, purchase price, vendor and all needed reports for business.- Following up and placing office and warehouse operations supply orders online.- Managing agendas, travel arrangements, appointments etc. for the upper management.- Reading and taking the necessary action for daily letters received in company.- Assisting e-commerce customer service department when needed as a support.- Attends meetings for company with any third party business if required by General Manager for presentation or negotiations.Basically the office administrator is full responsible for all office activities with manager responsibility.QUALIFICATIONS:- Associates (or higher level education) degree on business administration, marketing, sales, finance or related administrative degrees.- Knowledge of basic accounting principles with at least one year of bookkeeping (accounts payable- accounts receivable) experience- Knowledge and experience with human resources processes.- Great written and verbal communication skills in English for great results in management.- Experience and perfect skills on office programs for reporting and presentations (Microsoft Outlook, Excel, Word, Powerpoint...)- All experience &amp; skills below is a big plus for the position requirements.+Accounts payable-receivable bookkeeping experience +Basic HR process experiences +Oracle Netsuite software experience +Customer service experience +Purchasing experience - Productivity, multitask work skills, time management, problem solving, professional work ethic, discipline, responsibility and giving feedbacks to managers on time is the key for the success in this position.OMAC USA INC will be happy to meet positive, energetic, hardworking candidates.We offer one of the best and company paid, health, dental, vision insurances with paid time off and other benefits will be explained in interview.Please apply online, our HR responsible will invite you with a message on indeed includes all the appointment info.Our operations &amp; offices address for applicants is:5670 Guhn road suit number 300A,77040 Houston TEXAS OMAC USA Inc. www.omacshop.comJob Type: Full-timeBenefits:<ul><li>Dental insurance</li><li>Employee discount</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Schedule:<ul><li>8 hour shift</li><li>Monday to Friday</li></ul>Work Location: In personJob Type: Full-timePay: $19.00 - $20.00 per hourBenefits:<ul><li>Dental insurance</li><li>Employee discount</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Schedule:<ul><li>8 hour shift</li><li>Day shift</li><li>Monday to Friday</li></ul>Work Location: In person

Assistant Office Manager

Explore 619+ Customer service administrator 2 in Houston United States this March. Find roles across top companies and apply now to boost your career.

619 customer service administrator 2 jobs In Houston United States

Customer Service Administrator 2

Court Administrator

Court Administrator

DESKTOP SUPPORT ADMINISTRATOR

Administrative Assistant

IT Desktop Administrator

Assistant Office Manager