service delivery specialist Jobs in Ankara

service delivery specialist

account manager

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callcenter agent (inbound almanca) / personalberaterin

client success manager

operation customer service agent for customs Jobs in Ankara

operation customer service agent for customs

customer service advisor

Koçtaş

Koçtaş, Koç Holding ile ev geliştirme perakendeciliği konusunda Avrupa'nın lider kuruluşu olan Kingfisher/B&Q ortaklığıdır. Dünya standartlarında perakendecilik uygulamalarıyla hızlı büyümeyi hedefleyen Koçtaş, Ankara mağazaları için " MÜŞTERİ DANIŞMANLARI" aramaktadır.
<br><br>
İstenen Yetenek ve Uzmanlıklar
<br><br>
<ul>
<li>Yasa gereği engelli kadrosuna uygun olunması</li>
<li>En az lise mezunu</li>
<li>Yoğun iş temposunda çalışabilecek olması</li>
<li>Vardiyalı çalışmaya engeli olmayan</li>
<li>Takım çalışmasına yatkın</li>
<li>İletişim yeteneği kuvvetli</li>
<li>İş disiplini yüksek ve sorumluluk sahibi</li>
<li>Adayların Sağlık Kurulu raporlarında yazılı olan işgücü kaybı yüzdesini ve engellerini açık olarak ön yazıda belirtmeleri gerekmektedir.</li>
</ul>


Engelli Müşteri Danışmanı - Ankara

MİA Yaşam Merkezi

<p><b>&#304;&#351; tan&#305;m&#305;</b></p><p><b>Ankara / G&ouml;lba&#351;&#305; </b>b&uuml;nyesinde bulunan M&#304;A Ya&#351;am Merkezinde bulunan Halise Arslan &Ouml;zel E&#287;itim ve Rehabilitasyon Merkezinde g&ouml;revlendirilmek &uuml;zere <b>Dan&#305;&#351;ma Personeli </b>aranmaktad&#305;r .</p><p>Halise Arslan &Ouml;zel E&#287;itim ve Rehabilitasyon Merkezi b&uuml;nyesinde g&ouml;rev alacak, &ouml;&#287;rencilerimizin ve velilerimizin geli&#351;im s&uuml;re&ccedil;lerini takip ederek y&ouml;nlendirme yapabilecek, kurum i&ccedil;i koordinasyonu sa&#287;layacak dan&#305;&#351;man ar&#305;yoruz.</p><p><b>Aranan Nitelikler</b></p><ul><li>E&#287;itim programlar&#305;n&#305;n takibini yapmak ve gerekli y&ouml;nlendirmelerde bulunmak,</li><li>Tercihen &ouml;zel e&#287;itim ve rehabilitasyon merkezlerinde deneyim sahibi,</li><li>&#304;leti&#351;im becerileri y&uuml;ksek, ekip &ccedil;al&#305;&#351;mas&#305;na yatk&#305;n,</li><li>Sorumluluk sahibi ve &ccedil;&ouml;z&uuml;m odakl&#305;,</li><li>&Ccedil;ocuklarla ve aileleriyle sa&#287;l&#305;kl&#305; ileti&#351;im kurabilen,</li><li>Kurumun hedefleri do&#287;rultusunda ekip &ccedil;al&#305;&#351;mas&#305;na katk&#305;da bulunabilecek,</li><li>Tercihen bayan personel aranmaktad&#305;r.</li></ul><p>&#304;&#351; T&uuml;r&uuml;: 6 g&uuml;n</p><p>&Ccedil;al&#305;&#351;ma Saatleri: Sabah 9:00 - Ak&#351;am 18:00</p><p>Ula&#351;&#305;m/Ta&#351;&#305;nma &#304;mk&acirc;n&#305;: Ankara, &#304;&#351;e ula&#351;&#305;m imkan&#305; olmas&#305; veya &ccedil;al&#305;&#351;maya ba&#351;lamadan &ouml;nce ta&#351;&#305;nmay&#305; planl&#305;yor olmas&#305; gerekir.</p><p>&#304;&#351; T&uuml;r&uuml;: Tam zamanl&#305;</p>

Danışma Personeli

PepsiCo

<div>Responsibilities:
<ul><li>Sorumlu oldu&#287;u ayl&#305;k ve y&#305;ll&#305;k sat&#305;&#351; hedefini ger&ccedil;ekle&#351;tirmek</li><li>
&#350;irketin belirledi&#287;i standartlar do&#287;rultusunda d&uuml;zenli ve zaman&#305;nda m&uuml;&#351;teri ziyaretlerini ger&ccedil;ekle&#351;tirmek</li><li>
B&ouml;lgesindeki geli&#351;im ve verimlilik f&#305;rsatlar&#305;n&#305; de&#287;erlendirip b&uuml;y&uuml;me vekarl&#305;l&#305;&#287;a katk&#305;da bulunmak</li><li>
Fiyatlama,promosyon,kampanya ve di&#287;er saat&#305;&#351; strateji ve aktivitelerinin sat&#305;&#351; noktas&#305; hedeflerini ger&ccedil;ekle&#351;tirmek</li><li>
B&ouml;lge ekipman yerle&#351;imi ve yeni sat&#305;&#351; noktas&#305; hedeflerini ger&ccedil;ekle&#351;tirmek</li><li>
Kendisine zimmetlenen &uuml;r&uuml;n,k&#305;ymetli evrak ara&ccedil; ve cihazlar&#305; kanuni pros&ouml;d&uuml;rlere ve kullan&#305;m prosed&uuml;rlerine g&ouml;re kullanmak</li></ul>
Qualifications:
<ul><li>Tercihen &uuml;niversite mezunu</li><li>
Ms Office programlar&#305;na hakim mininum orta d&uuml;zeyde Excel program&#305; kullanabilen</li><li>
S&uuml;r&uuml;c&uuml; ehliyeti olan ve aktif ara&ccedil; kullanabilen</li><li>
Tercihen h&#305;zl&#305; sat&#305;&#351; sekt&ouml;r&uuml;nde sat&#305;&#351; tecr&uuml;besi olan</li><li>
&#304;nsan ili&#351;kileri kuvvetli</li><li>
Hedef ve sonu&ccedil; odakl&#305; olan</li></ul></div>

Müşteri Temsilcisi (Ankara)

<div>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Sorumlu oldu&gbreve;u ayl&inodot;k ve y&inodot;ll&inodot;k sat&inodot;&scedil; hedefini ger&ccedil;ekle&scedil;tirmek
  </li>
  <li>
   &Scedil;irketin belirledi&gbreve;i standartlar do&gbreve;rultusunda d&uuml;zenli ve zaman&inodot;nda m&uuml;&scedil;teri ziyaretlerini ger&ccedil;ekle&scedil;tirmek
  </li>
  <li>
   B&ouml;lgesindeki geli&scedil;im ve verimlilik f&inodot;rsatlar&inodot;n&inodot; de&gbreve;erlendirip b&uuml;y&uuml;me vekarl&inodot;l&inodot;&gbreve;a katk&inodot;da bulunmak
  </li>
  <li>
   Fiyatlama,promosyon,kampanya ve di&gbreve;er saat&inodot;&scedil; strateji ve aktivitelerinin sat&inodot;&scedil; noktas&inodot; hedeflerini ger&ccedil;ekle&scedil;tirmek
  </li>
  <li>
   B&ouml;lge ekipman yerle&scedil;imi ve yeni sat&inodot;&scedil; noktas&inodot; hedeflerini ger&ccedil;ekle&scedil;tirmek
  </li>
  <li>
   Kendisine zimmetlenen &uuml;r&uuml;n,k&inodot;ymetli evrak ara&ccedil; ve cihazlar&inodot; kanuni pros&ouml;d&uuml;rlere ve kullan&inodot;m prosed&uuml;rlerine g&ouml;re kullanmak
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Tercihen &uuml;niversite mezunu
  </li>
  <li>
   Ms Office programlar&inodot;na hakim mininum orta d&uuml;zeyde Excel program&inodot; kullanabilen
  </li>
  <li>
   S&uuml;r&uuml;c&uuml; ehliyeti olan ve aktif ara&ccedil; kullanabilen
  </li>
  <li>
   Tercihen h&inodot;zl&inodot; sat&inodot;&scedil; sekt&ouml;r&uuml;nde sat&inodot;&scedil; tecr&uuml;besi olan
  </li>
  <li>
   &Idot;nsan ili&scedil;kileri kuvvetli
  </li>
  <li>
   Hedef ve sonu&ccedil; odakl&inodot; olan
  </li>
 </ul>
</div>


FD FİNEX DATA YAZILIM BİLİŞİM TİCARET

<p>Yurt d&#305;&#351;&#305; m&uuml;&#351;terilere hizmet veren ve b&uuml;y&uuml;mesini s&uuml;rd&uuml;ren dinamik firmam&#305;z&#305;n Ankara ofisinde g&ouml;revlendirilmek &uuml;zere <b>Almanca bilen M&uuml;&#351;teri Temsilcileri</b> ar&#305;yoruz. Bu pozisyondaki ekip arkada&#351;lar&#305;m&#305;z, Almanca konu&#351;an m&uuml;&#351;terilerimize &ccedil;ok kanall&#305; destek sa&#287;layarak y&uuml;ksek m&uuml;&#351;teri memnuniyeti sa&#287;lamaktan sorumlu olacaklard&#305;r.</p><p><b>G&ouml;rev ve Sorumluluklar:</b></p><ul><li>Almanca dilinde gelen &ccedil;a&#287;r&#305;, e-posta ve canl&#305; sohbet taleplerine zaman&#305;nda ve etkin &#351;ekilde yan&#305;t vermek</li><li>M&uuml;&#351;teri sorunlar&#305;n&#305; do&#287;ru analiz ederek &ccedil;&ouml;z&uuml;m odakl&#305; yakla&#351;&#305;m sunmak</li><li>Gerekli durumlarda i&ccedil; birimlerle koordinasyon sa&#287;layarak s&uuml;reci takip etmek</li><li>M&uuml;&#351;teri deneyimini s&uuml;rekli iyile&#351;tirme amac&#305;yla geri bildirimleri analiz etmek</li><li>G&ouml;r&uuml;&#351;meleri sistemsel olarak eksiksiz &#351;ekilde kaydetmek ve gerekli raporlamalar&#305; yapmak</li></ul><p><b>Aranan Nitelikler:</b></p><ul><li>Almanca dilinde en az <b>B2 seviyesinde</b> yaz&#305;l&#305; ve s&ouml;zl&uuml; ileti&#351;im becerisine sahip</li><li>M&uuml;&#351;teri memnuniyetini &ouml;n planda tutan, &ccedil;&ouml;z&uuml;m odakl&#305; ve sab&#305;rl&#305;</li><li>G&uuml;&ccedil;l&uuml; ileti&#351;im, problem &ccedil;&ouml;zme ve zaman y&ouml;netimi becerileri olan</li><li>MS Office programlar&#305;na hakim</li><li>Tercihen &ccedil;a&#287;r&#305; merkezi veya m&uuml;&#351;teri hizmetleri tecr&uuml;besi bulunan</li><li><b>Ankara&rsquo;da ikamet eden</b> ya da ta&#351;&#305;nmay&#305; planlayan</li></ul><p><b>Sundu&#287;umuz Olanaklar:</b></p><ul><li>Rekabet&ccedil;i sabit maa&#351; ve performansa dayal&#305; prim sistemi</li><li>Detayl&#305; e&#287;itim s&uuml;re&ccedil;leri ve ki&#351;isel geli&#351;im olanaklar&#305;</li><li>Uluslararas&#305; m&uuml;&#351;teri portf&ouml;y&uuml; ile &ccedil;al&#305;&#351;ma f&#305;rsat&#305;</li><li>Kurumsal yabanc&#305; dil deste&#287;i ve s&uuml;rekli pratik imkan&#305;</li><li>Kariyer geli&#351;imini destekleyen terfi ve ekip i&ccedil;i ge&ccedil;i&#351; f&#305;rsatlar&#305;</li></ul><p><b>Konum:</b> Ankara<br/><b>&Ccedil;al&#305;&#351;ma &#350;ekli:</b> Tam zamanl&#305;<br/><b>Gereken Dil:</b> Almanca (En az B2 seviyesinde)</p><p>&#304;&#351; T&uuml;r&uuml;: Tam zamanl&#305;</p><p>Dil:</p><ul><li>Almanca (Zorunlu)</li></ul>

Almanca Bilen Müşteri Temsilcisi | Ankara (Tam Zamanlı)

GE HealthCare

<div>
 <strong>
  Job Description Summary
  <br/>
  <br/>
 </strong>
 Service Delivery Specialist is responsible for driving service delivery, execution, dispatching and master planning processes to ensure customer satisfaction, problem resolution and operation excellence across Turkey
 <br/>
 <br/>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 <strong>
  Roles and Responsibilities
  <br/>
  <br/>
 </strong>
 <strong>
  Key Responsibilities/essential Functions Include
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Ensuring ongoing customer satisfaction by efficient planning of field operations and timely resolution of customer issues
  </li>
  <li>
   Driving operational excellence on the service delivery processes under responsibility
  </li>
  <li>
   Dispatching field team members to the corrective service requests with most efficient and smart planning option, considering engineering proficiency and geographical circumstances.
  </li>
  <li>
   Master planning and follow up of Preventive Maintenance (PM), Field Modification Instruction (FMI), Installation, Option &amp; Upgrades (O&amp;U), helium refill operations
  </li>
  <li>
   Monitoring and closely following up down systems and hot issues until resolution and customer satisfaction
  </li>
  <li>
   Driving data analysis and business case development for key projects
  </li>
  <li>
   Developing productivity initiatives/projects to reduce cost, improve efficiency, eliminate manual work and increase speed of service
  </li>
  <li>
   Achieving Key Performance Indicators (KPIs) and ensuring compliance with Standard Operating Procedures (SOP&rsquo;s) on a daily basis
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Required Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s Degree
  </li>
  <li>
   Experience or familiarity with process management and/or continuous improvement
  </li>
  <li>
   Strong analytical and quantitative skills
  </li>
  <li>
   Experience on statistical and/or data management tools
  </li>
  <li>
   Proven ability to meet deadlines in a fast-paced changing environment
  </li>
  <li>
   Excellent planning, prioritization and organizational skills
  </li>
  <li>
   Excellent interpersonal and verbal &amp; written communication skills
  </li>
  <li>
   Demonstrated collaboration, negotiation and conflict resolution skills
  </li>
  <li>
   Analytical, problem solving &amp; root-cause analysis skills
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Desired Characteristics
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Process Management
  </li>
  <li>
   Customer Service
  </li>
  <li>
   Communication skills
  </li>
  <li>
   Negotiation skills
  </li>
  <li>
   Planning skills
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <strong>
   <strong>
    Additional Information
    <br/>
    <br/>
   </strong>
  </strong>
 </strong>
 <strong>
  Relocation Assistance Provided:
 </strong>
 No
</div>


Service Delivery Specialist

<div><h1 class="jobSectionHeader"><b>Job Description Summary</b></h1>
Service Delivery Specialist is responsible for driving service delivery, execution, dispatching and master planning processes to ensure customer satisfaction, problem resolution and operation excellence across Turkey<p></p><h1 class="jobSectionHeader"><b>
Job Description</b></h1><p><b>
Roles and Responsibilities</b></p><p></p><div><div><div><div><div><div><div><div><div><p>
Key responsibilities/essential functions include:</p><ul><li><p>
Ensuring ongoing customer satisfaction by efficient planning of field operations and timely resolution of customer issues</p></li><li><p>
Driving operational excellence on the service delivery processes under responsibility</p></li><li><p>
Dispatching field team members to the corrective service requests with most efficient and smart planning option, considering engineering proficiency and geographical circumstances.</p></li><li><p>
Master planning and follow up of Preventive Maintenance (PM), Field Modification Instruction (FMI), Installation, Option &amp; Upgrades (O&amp;U), helium refill operations</p></li><li><p>
Monitoring and closely following up down systems and hot issues until resolution and customer satisfaction</p></li><li><p>
Driving data analysis and business case development for key projects</p></li><li><p>
Developing productivity initiatives/projects to reduce cost, improve efficiency, eliminate manual work and increase speed of service</p></li><li><p>
Achieving Key Performance Indicators (KPIs) and ensuring compliance with Standard Operating Procedures (SOP&rsquo;s) on a daily basis</p></li></ul></div></div></div></div></div></div></div></div></div><p><b>
Required Qualifications</b></p><ul><li><p>
Bachelor&rsquo;s Degree</p></li><li><p>
Experience or familiarity with process management and/or continuous improvement</p></li><li><p>
Strong analytical and quantitative skills</p></li><li><p>
Experience on statistical and/or data management tools</p></li><li><p>
Proven ability to meet deadlines in a fast-paced changing environment</p></li><li><p>
Excellent planning, prioritization and organizational skills</p></li><li><p>
Excellent interpersonal and verbal &amp; written communication skills</p></li><li><p>
Demonstrated collaboration, negotiation and conflict resolution skills</p></li><li><p>
Analytical, problem solving &amp; root-cause analysis skills</p></li></ul><p><b>
Desired Characteristics</b></p><p></p><ul><li><p>
Process Management</p></li><li><p>
Customer Service</p></li><li><p>
Communication skills</p></li><li><p>
Negotiation skills</p></li><li><p>
Planning skills</p></li></ul><p></p><h1 class="jobSectionHeader"><b>
Additional Information</b></h1><div><div><div><div><div><div><div><p><b>
Relocation Assistance Provided: </b>No</p></div></div></div></div></div></div></div></div><p></p>

Explore 81+ Customer service advisor in Ankara this October. Find roles across top companies and apply now to boost your career.

81 customer service advisor jobs IN Ankara

Engelli Müşteri Danışmanı - Ankara

Danışma Personeli

Müşteri Temsilcisi (Ankara)

Müşteri Temsilcisi (Ankara)

Almanca Bilen Müşteri Temsilcisi | Ankara (Tam Zamanlı)

Service Delivery Specialist

Service Delivery Specialist