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customer service representative Jobs in Pakistan

customer service representative

customer support representative Jobs in Pakistan

customer support representative

customer sales representative Jobs in Pakistan

customer sales representative

customer support executive Jobs in Pakistan

customer support executive

customer service agent

Ecolab

<div>
 Want to build a brighter, bolder future and cultivate your career?
 
 Join Ecolab&rsquo;s team and help create a world in which we all thrive.
 
 
 
 Ecolab is seeking a
 
 Customer Service Agent
 
 to join our team in (Karachi). As a Customer Service Agent, you&rsquo;ll handle customer inquiries, support multiple divisions, and use your expertise to ensure every interaction reflects Ecolab&rsquo;s commitment to service excellence. In the absence of a supervisor, you&rsquo;ll step in to provide direction and maintain service continuity.
 
 
 
 How You&rsquo;ll Make An Impact
 
 
 
 <ul>
 <li>
 Respond to 80&ndash;120 inbound calls daily from sales management, corporate account managers, field sales, and customers
 </li>
 <li>
 Provide support across multiple divisions and business units
 </li>
 <li>
 Maintain and update customer data in Order Entry, Order Processing, and CAS systems
 </li>
 <li>
 Communicate with customers, sales, and marketing to clarify programs, pricing, billing, and delivery questions
 </li>
 <li>
 Authorize returns, waive fees, or adjust pricing within established guidelines to ensure customer satisfaction
 </li>
 <li>
 Escalate complex issues to appropriate internal teams and help determine message urgency
 </li>
 <li>
 Collaborate cross-functionally to ensure customer needs are met efficiently and effectively
 
 
 </li>
 </ul>
 
 Minimum Qualifications
 
 
 
 <ul>
 <li>
 Bachelor's or equivalent
 </li>
 <li>
 One years of customer service, sales, or administrative experience
 </li>
 <li>
 Experience using Microsoft Office Suite software (Excel, Word, Access, and Outlook
 </li>
 <li>
 No immigration sponsorship available for this role
 
 
 </li>
 </ul>
 
 Preferred Qualifications:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree
 </li>
 <li>
 Experience using customer service software
 </li>
 <li>
 Strong oral and written communication skills
 </li>
 <li>
 Experience working independently in a multi-division, fast-paced environment
 </li>
 <li>
 Experience with Microsoft Office Suite software (Excel, Work, Access, and Outlook)
 </li>
 <li>
 Experience resolving problems independently and acting in a timely manner
 </li>
 <li>
 Attention to detail
 </li>
 <li>
 Excellent organizational and time management skills
 </li>
 <li>
 Experience making sounds decisions, with customer and business interests in mind
 </li>
 <li>
 Fluent in
 
 
 </li>
 </ul>
 
 About Ecolab
 
 
 
 At Ecolab, we prioritize our talent-first philosophy by creating the most capable and diverse team to excel at our nearly three million customer sites. Building on a century of innovation, our 48,000 associates help deliver comprehensive science-based solutions, data-driven insights and world-class service to advance food safety, maintain clean and safe environments, and optimize water and energy use, and improve operational efficiencies and sustainability for customers in the food, healthcare, life sciences, hospitality and industrial markets in more than 170 countries around the world. Our solutions not only enhance operational efficiency but also contribute to sustainability and public health, making a positive impact on the world. We are committed to eliminating unnecessary complexities and embracing a beginner's mindset, continuously seeking new perspectives and innovative solutions to stay ahead in a rapidly changing world.
 
 
 
 Our Commitment to a Culture of Inclusion &amp; Belonging
 
 
 
 Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance in all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement. Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin,citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.
</div>

Customer Service Agent

<div><div>Want to build a brighter, bolder future and cultivate your career? Join Ecolab&rsquo;s team and help create a world in which we all thrive.</div><div> 
Ecolab is seeking a Customer Service Agent to join our team in (Karachi). As a Customer Service Agent, you&rsquo;ll handle customer inquiries, support multiple divisions, and use your expertise to ensure every interaction reflects Ecolab&rsquo;s commitment to service excellence. In the absence of a supervisor, you&rsquo;ll step in to provide direction and maintain service continuity.
How You&rsquo;ll Make an Impact:<ul><li>
Respond to 80&ndash;120 inbound calls daily from sales management, corporate account managers, field sales, and customers</li><li>
Provide support across multiple divisions and business units</li><li>
Maintain and update customer data in Order Entry, Order Processing, and CAS systems</li><li>
Communicate with customers, sales, and marketing to clarify programs, pricing, billing, and delivery questions</li><li>
Authorize returns, waive fees, or adjust pricing within established guidelines to ensure customer satisfaction</li><li>
Escalate complex issues to appropriate internal teams and help determine message urgency</li><li>
Collaborate cross-functionally to ensure customer needs are met efficiently and effectively</li></ul>
Minimum Qualifications:<ul><li>
Bachelor's or equivalent</li><li>
One years of customer service, sales, or administrative experience</li><li>
Experience using Microsoft Office Suite software (Excel, Word, Access, and Outlook</li><li>
No immigration sponsorship available for this role</li></ul>
Preferred Qualifications:<ul><li>
Bachelor&rsquo;s degree</li><li>
Experience using customer service software</li><li>
Strong oral and written communication skills</li><li>
Experience working independently in a multi-division, fast-paced environment</li><li>
Experience with Microsoft Office Suite software (Excel, Work, Access, and Outlook)</li><li>
Experience resolving problems independently and acting in a timely manner</li><li>
Attention to detail</li><li>
Excellent organizational and time management skills</li><li>
Experience making sounds decisions, with customer and business interests in mind</li><li>
Fluent in
</li></ul>About Ecolab:
At Ecolab, we prioritize our talent-first philosophy by creating the most capable and diverse team to excel at our nearly three million customer sites. Building on a century of innovation, our 48,000 associates help deliver comprehensive science-based solutions, data-driven insights and world-class service to advance food safety, maintain clean and safe environments, and optimize water and energy use, and improve operational efficiencies and sustainability for customers in the food, healthcare, life sciences, hospitality and industrial markets in more than 170 countries around the world. Our solutions not only enhance operational efficiency but also contribute to sustainability and public health, making a positive impact on the world. We are committed to eliminating unnecessary complexities and embracing a beginner's mindset, continuously seeking new perspectives and innovative solutions to stay ahead in a rapidly changing world.</div> 
Nuestro compromiso con una cultura de inclusi&oacute;n y pertenencia 
Ecolab est&aacute; comprometido con el trato justo e igualitario de todas las personas colaboradoras y postulantes, y con la promoci&oacute;n de los principios de igualdad de oportunidades en el empleo. Reclutaremos, contrataremos, promoveremos, transferiremos y brindaremos oportunidades de desarrollo con base en las calificaciones individuales y el desempe&ntilde;o laboral, en todos los aspectos relacionados con el empleo, la compensaci&oacute;n, los beneficios, las condiciones laborales y las oportunidades de crecimiento. Ecolab no discriminar&aacute; a ninguna persona colaboradora ni postulante por motivos de raza, religi&oacute;n, color, credo, nacionalidad, estado de ciudadan&iacute;a, sexo, orientaci&oacute;n sexual, identidad y expresi&oacute;n de g&eacute;nero, informaci&oacute;n gen&eacute;tica, estado civil, edad o discapacidad.</div>

IGET Solutions PVT Ltd

We are looking for a dedicated and customer-focused Customer Service Representative to join our team in IGET SOLUTIONS PVT LTD. The ideal candidate will be responsible for handling customer interactions, resolving queries, and ensuring a high level of customer satisfaction through professional communication.Key Responsibilities<ul><li>Handle inbound and outbound customer calls in a professional manner</li><li>Respond to customer queries via calls, emails, or chat support</li><li>Provide accurate information about products and services</li><li>Resolve customer complaints efficiently and maintain customer satisfaction</li><li>Maintain proper records of customer interactions and transactions</li><li>Follow communication scripts and company policies</li><li>Work closely with team members and supervisors to improve service quality.</li></ul>Timings: 5:00 PM Till 2:00AM LOCATION: Bahria town-Lahore. Salary: Up to Rs. 80,000. NIGHT SHIFT.Job Type: Full-tiJob Type: Full-timeWork Location: In person

Compass Training and Consultancy Pvt. Ltd.

Have you worked with International CustoWe are seeking a seasoned Customer Service Specialist to serve as the voice of our brand for a global clientele. In this role, you will not merely answer questions; you will drive sales and provide premium support across international markets.This position is designed for a career-driven professional with a strong background in E-commerce who thrives in a fast-paced, omnichannel environment. You will manage complex inquiries, facilitate sales, and ensure seamless order fulfillment while maintaining impeccable service standards.Key Responsibilities<ul><li>Omnichannel Communication: Manage high-volume inbound inquiries via Live Chat, VOIP/Phone, and Email with a focus on &quot;First Contact Resolution&quot; and sales conversion.</li><li>E-commerce Operations: Expertly navigate order management systems to handle complex logistics, returns, product advisory, and payment queries.</li><li>Proactive Engagement: Execute strategic outbound calls for case resolution and sales follow-ups to maximize customer retention and lifetime value.</li><li>Cross-Functional Collaboration: Liaise effectively with internal Sales, Logistics, and Technical Support departments to streamline operations and solve escalated issues.</li><li>CRM Management: Maintain meticulous records of all client interactions within the CRM, ensuring data integrity and accurate reporting.</li><li>Brand Ambassadorship: Maintain a polished, customer-centric attitude at all times, de-escalating conflicts with professionalism and empathy.</li></ul>Mandatory Requirements (Please Read Carefully)<ul><li>Experience: Minimum of 3 years of proven experience in Customer Support and Sales within an International E-commerce environment.</li><li>Language Proficiency: Native or C2-level proficiency in English is non-negotiable. You must possess exceptional verbal articulation (neutral accent preferred for international markets) and flawless written grammar.</li><li>Industry Knowledge: Demonstrated experience with E-commerce platforms (e.g., Shopify, Magento, Salesforce) and ticketing systems (e.g., Zendesk, Intercom).</li><li>Education: Bachelor&rsquo;s Degree required.</li></ul>Candidate Profile<ul><li>Global Mindset: You have prior experience serving customers in North American, European, or Australian markets and understand international service expectations.</li><li>Tech-Savvy: You are comfortable juggling multiple software tools simultaneously and learning new systems rapidly.</li><li>Problem Solver: You are detail-oriented and proactive, capable of working independently to resolve issues without constant supervision.</li><li>Resilient: You maintain composure under pressure and treat challenging interactions as opportunities to build loyalty.</li></ul>Pay: Rs110,000.00 - Rs160,000.00 per monthApplication Question(s):<ul><li>Are you available for the onsite role at Arfa Karim Tower From Mon-Fr 1PM - 10PM and alternate saturdays off?</li><li>How would you rate yourself in spoken English out of 10?</li></ul>Work Location: In person

Inovaqo

Job Title: VA / Customer Support Agent Vacant Positions: 03We are looking for a VA / Customer Support Agent who can communicate confidently with clients and provide excellent customer support. The ideal candidate should have strong spoken English, good interpersonal skills, and the ability to handle customer queries professionally.Key Responsibilities:<ul><li>Respond to customer queries in a timely and professional manner</li><li>Provide support and maintain positive client interactions</li><li>Handle communication through calls, chats, or emails</li><li>Resolve customer concerns effectively and escalate when needed</li><li>Maintain accurate records of customer interactions</li></ul>Requirements:<ul><li>Excellent spoken English and communication skills</li><li>Strong customer handling and interpersonal skills</li><li>Prior experience in customer support / virtual assistance is preferred</li><li>Ability to work in a fast-paced environment</li></ul>Job Details:<ul><li>Shift: Night Shift / Afternoon Shift</li><li>Location: Onsite &ndash; Near UMT, Lahore</li><li>Schedule: 6 Days a Week</li></ul>Salary: Up to PKR 90,000 - based on experience and spoken skills.Note: We are hiring on urgent basis, need to close the positions by 3rd April. Immediate joiners are highly encouraged to apply and will be reached out on priority basis.To apply Drop your resume: hr.bemoreremote02@gmail.comJob Type: Full-timePay: Rs60,000.00 - Rs90,000.00 per monthWork Location: In person

VA - Customer Support Agent

Galaxy Markeing Agency

Job Title: Chat Support Agent (Fresh &amp; Experienced) Location: Gulshan-e-Iqbal Block 13C, Karachi Timing: 10 AM &ndash; 6 PM (Day Shift) Type: Full-time Salary: PKR 16,000 &ndash; 20,000 + Commission Gender: Male onlyJob Duties:<ul><li>Reply to customer queries via chat</li><li>Maintain polite and professional communication</li><li>Keep records of interactions</li><li>Meet response and performance targets</li></ul>Requirements:<ul><li>Fresh or experienced candidates</li><li>Basic computer skills</li><li>Good communication and problem-solving skills</li></ul>Benefits:<ul><li>Training provided</li><li>Commission + growth opportunities</li><li>Friendly work environment</li></ul>Apply: Send your CV to 03195943914 or mustafahanif300@gmail.com Subject: Chat Support Agent ApplicationJob Type: Full-timePay: Rs16,000.00 - Rs20,000.00 per monthWork Location: In person

Chat Support Agent

LOAD TRACK DISPATCH LLC

Job Title: Sales Agent / Chat Support / Digital Marketing ExecutiveJob Type: Full-TimeLocation: Airline Society (Near UCP)Job Description: We are currently hiring motivated and enthusiastic individuals for multiple positions, including Sales Agent, Chat Support, and Digital Marketing.This is a great opportunity for both experienced candidates and freshers looking to start or grow their careers in a professional environment.Key Responsibilities:<ul><li>Handle customer inquiries and provide support</li><li>Assist in sales and client communication</li><li>Manage chat support and online interactions</li><li>Support digital marketing activities (social media, campaigns, etc.)</li></ul>Requirements:<ul><li>Good communication skills</li><li>Basic computer knowledge</li><li>Positive attitude and willingness to learn</li><li>Freshers are encouraged to apply</li></ul>How to Apply: Apply directly through Indeed or contact via phone/WhatsApp: +1 (845) 760-0339or email: loadtrackdispatch@gmail.comJob Type: Full-timePay: Rs35,000.00 - Rs40,000.00 per monthWork Location: In person

Sales Agent / Chat Support

Explore 3108+ Customer service agent in Pakistan this May. Find roles across top companies and apply now to boost your career.

3108 customer service agent jobs In Pakistan

Customer Service Agent

Customer Service Agent

Customer Service Agent

Customer Service Agent

VA - Customer Support Agent

Chat Support Agent

Sales Agent / Chat Support