administrative assistant Jobs in Abu Dhabi

administrative assistant

sales assistant

customer support representative Jobs in Abu Dhabi

customer support representative

account assistant

admin assistant

customer service assistant

Eastern Sands

<p>Eastern Sands is hiring!</p><p>Position: Sales Assistant</p><p>Location: Abu Dhabi, United Arab Emirates</p><p>Position Overview</p><p>We are looking for a proactive and highly organized Sales Assistant to support the sales team in day-to-day operations, client coordination, and administrative tasks. The ideal candidate is detail-oriented, confident, and able to manage multiple responsibilities in a fast-paced environment.</p><p>Key Responsibilities</p><ul><li>Assist the sales team with preparing proposals, presentations, contracts, and documentation.</li></ul><ul><li>Handle incoming inquiries (phone, email, WhatsApp) and ensure timely follow-up with clients.</li></ul><ul><li>Maintain and update the CRM system, ensuring accurate data entry for leads, viewings, and deals.</li></ul><ul><li>Schedule meetings, property viewings, and coordinate with agents and clients.</li></ul><ul><li>Prepare reports, sales updates, and pipeline summaries for management.</li></ul><ul><li>Support marketing activities, including listings updates, social media coordination, and property adverts.</li></ul><ul><li>Ensure all documentation is complete and aligned with company policies.</li></ul><ul><li>Coordinate between internal departments (Accounts, Admin, Marketing) to ensure smooth workflow.</li></ul><ul><li>Provide exceptional customer service and maintain a professional company image at all times.</li></ul><p>Requirements</p><ul><li>Previous experience in sales support, customer service, or administrative roles (real estate experience is a plus).</li></ul><ul><li>Strong communication skills (written and verbal).</li></ul><ul><li>Excellent organizational and time-management abilities.</li></ul><ul><li>Proficient in Microsoft Office (Word, Excel, Outlook); CRM experience is an advantage.</li></ul><ul><li>Ability to work under pressure and manage multiple tasks.</li></ul><ul><li>Positive attitude, teamwork spirit, and high level of professionalism.</li></ul><ul><li>Fluent in English (Arabic is an advantage).</li></ul><p>Job Type: Full-time</p>

Sales Assistant

AVA Group UAE

<p><b>Job Description:</b></p><p>We are looking for a responsible and customer-focused Sales Assistant to join our team. The ideal candidate should have good communication skills, the ability to handle customers professionally, and a strong sense of responsibility in daily store operations.</p><p><b>Key Responsibilities:</b></p><ul><li>Greet and assist customers in a friendly and professional manner</li><li>Maintain organization of the sales area</li><li>Respond to customer inquiries and provide product information</li><li>Support daily store operations</li><li>Maintain accurate records of products</li></ul><p><b>Requirements:</b></p><ul><li>Previous experience in sales roles preferred</li><li>Freshers can apply</li><li>Good communication and customer service skills</li><li>Ability to work in a fast-paced environment</li><li>Reliability, punctuality, and a positive attitude.</li></ul><p>Location-Musaffah 10</p><p>Job Type: Full-time</p><p>Pay: AED1,200.00 - AED1,500.00 per month</p><p>Ability to commute/relocate:</p><ul><li>Abu Dhabi: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)</li></ul><p>Education:</p><ul><li>High school or equivalent (Required)</li></ul>

Autostrad Rent a Car

<p>We are a New Age and Diverse Car Rental company with an ever growing fleet of cars, offering a multitude of services to individuals as well as corporates. Offering Flexi Km options, Safety &amp; Hygiene Protocols, and Home Delivery Service to name a few, we function from a completely customer centric viewpoint that allows us to continuously innovate what we do while maintaining our core values, creating real value for money for all of our customers ensuring that we deliver happiness every single time and stay true to our motto &quot; The Heart Of Every Journey.&quot;</p><p><b>We're urgently hiring a Customer Service, </b></p><p><b>Responsibilities:</b></p><p>2.1.1 Handling of all customer feedback/complaints related to service.</p><p>2.1.2 Analyzing of all complaints and the length taken to resolve the complaint</p><p>2.1.3 Resolving issues of customer dissatisfaction &amp; any discrepancies</p><p>2.1.4 Handling all answered Customer Questionnaires and resolving issues if any. Analyze the Feedback and give feedback in quarterly report.</p><p>2.1.5 Liaising with all corporate accounts by regularly visiting the key personnel and maintaining contact for lease service feedback.</p><p>2.1.6 Ensuring customer satisfaction during time of vehicle maintenance, by follow up. Ad-hoc checking of the car after service</p><p>2.1.7 Constant follow-up and reminding of accounts, fleet, lease replacement and Rental Sales Agent in order to resolve queries and keep customers satisfied</p><p>2.1.8 Completion of a daily activity report and log book of all complaints</p><p>2.1.9 Maintaining a regular-customer database for Marketing and Greeting cards</p><p>2.1.10 Where applicable recommend refunds and compensation</p><p>2.1.11 Prepare a welcome letter to all new customers.</p><p>2.1.12 Give a courtesy call to all new customers</p><p>2.1.13 Liaise with staff on customer service standards and give counseling where standards are not being met.</p><p>2.1.14 Undertakes other duties and responsibilities as and when required.</p><p>Job Type: Full-time</p><p>Pay: AED5,000.00 - AED6,000.00 per month</p><p>Application Question(s):</p><ul><li>Do you agree with the proposed salary ?</li><li>Can you join immediately ?</li></ul><p>Language:</p><ul><li>English (Required)</li><li>Arabic (Required)</li></ul><p>Location:</p><ul><li>Abu Dhabi (Required)</li></ul>

Customer Service (Emirati National)

Concentrix

<p>The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.</p><p><b>Essential Functions / Core Responsibilities</b></p><ul><li>Ensure service delivered to our customers meets contractual Key Performance Indicator ('KPIs')</li><li>Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer</li><li>Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer</li><li>Greet customers in a courteous, friendly, and professional manner using agreed upon procedures</li><li>Maintain basic knowledge of client products and / or services</li><li>Prepare complete and accurate work including appropriately notating accounts as required</li><li>Participate in activities designed to improve customer satisfaction and business performance</li><li>Offer additional products and / or services</li><li>Track, document and retrieve information in call tracking database</li><li>Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff</li></ul><p><b>Candidate Profile</b></p><ul><li>High school diploma with three to six months of relevant experience preferred</li><li>Courteous with strong customer service orientation</li><li>Strong computer navigation skills and PC Knowledge</li><li>Ability to effectively communicate, both written and verbally</li><li>Dependable with strong attention to detail</li><li>Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly</li><li>Tolerance for repetitive work in a fast-paced, high production work environment</li><li>Ability to work as a team member, as well as independently</li><li>Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner</li><li>Ability to rotate shifts, as needed</li><li>Based on location and / or program, additional experience / skills may be required</li><li>Job requirements may vary by country and will not contravene any local laws</li></ul><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program / product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels.</p><p>Supplemental Geographical Information</p><p>RECRUITER ENTER THE APPLICABLE LANGUAGE :</p><p>GERMANY - This job description does not apply to employees in Germany.</p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION</p><p><b>PHILIPPINES</b></p><ul><li>Minimum of two years of college education. No prior call center experience is required</li><li>Ability to think clearly and can explain simple issues effectively, both written and verbally</li></ul><p><b>INDIA</b></p><ul><li>Ability to effectively communicate, both written and verbally</li><li>Listen attentively to customer needs and concerns; demonstrate empathy</li><li>Clarify customer requirements; probe for and confirm understanding of requirements or problem</li><li>Confirm customer understanding of the solution and provide additional customer education as needed</li><li>Ability to learn including strong problem solving skills</li><li>Demonstrate strong probing and problem solving skills</li><li>Should be able to handle complex queries</li><li>Should be able to resolve customer queries independently</li></ul><p><b>Disclaimer</b></p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.</p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.</p><p>Location :</p><p>Language Requirements :</p><p>Time Type :</p><p>Customer Service Advisor • ARE Abu Dhabi, Building Khaleej Area</p>

Customer Service Advisor - Arabic Speaker - Abudhabi

<div><div><div><p><b>Operations
</b></p></div><div><div><div><b>Location</b></div>
<div>Abu Dhabi, United Arab Emirates
</div></div><div><div><b>Language</b></div>
<div>English
</div></div></div><div></div><div><div>
</div><h2 class="jobSectionHeader"><b>Summary</b></h2>
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.<h2 class="jobSectionHeader"><b>
Description</b></h2><h2 class="jobSectionHeader"><b>
Essential Functions/Core Responsibilities</b></h2><ul><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (&lsquo;KPIs&rsquo;)</li></ul><p></p><ul><li><br>
Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer</li></ul><p></p><ul><li><br>
Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer</li></ul><p></p><ul><li><br>
Greet customers in a courteous, friendly, and professional manner using agreed upon procedures</li></ul><p></p><ul><li><br>
Maintain basic knowledge of client products and/or services</li></ul><p></p><ul><li><br>
Prepare complete and accurate work including appropriately notating accounts as required</li></ul><p></p><ul><li><br>
Participate in activities designed to improve customer satisfaction and business performance</li></ul><p></p><ul><li><br>
Offer additional products and/or services</li></ul><p></p><ul><li><br>
Track, document and retrieve information in call tracking database</li></ul><p></p><ul><li><br>
Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff</li></ul><p></p><h2 class="jobSectionHeader"><b><br>
Candidate Profile</b></h2><ul><li>High school diploma with three to six months of relevant experience preferred</li></ul><p></p><ul><li><br>
Courteous with strong customer service orientation</li></ul><p></p><ul><li><br>
Strong computer navigation skills and PC Knowledge</li></ul><p></p><ul><li><br>
Ability to effectively communicate, both written and verbally</li></ul><p></p><ul><li><br>
Dependable with strong attention to detail</li></ul><p></p><ul><li><br>
Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly</li></ul><p></p><ul><li><br>
Tolerance for repetitive work in a fast-paced, high production work environment</li></ul><p></p><ul><li><br>
Ability to work as a team member, as well as independently</li></ul><p></p><ul><li><br>
Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner</li></ul><p></p><ul><li><br>
Ability to rotate shifts, as needed</li></ul><p></p><ul><li><br>
Based on location and/or program, additional experience/skills may be required</li></ul><p></p><ul><li><br>
Job requirements may vary by country and will not contravene any local laws</li></ul><h2 class="jobSectionHeader"><b>
Career Framework Role</b></h2><div>
Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels.</div><h2 class="jobSectionHeader"><b>
Supplemental Geographical Information
</b></h2><div>RECRUITER ENTER THE APPLICABLE LANGUAGE:</div><p>
GERMANY - This job description does not apply to employees in Germany.</p><p>
UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION</p><p></p><p><br>
PHILIPPINES</p><ul><li>Minimum of two years of college education. No prior call center experience is required</li><li>Ability to think clearly and can explain simple issues effectively, both written and verbally</li></ul><p></p><p><br>
INDIA</p><ul><li>Ability to effectively communicate, both written and verbally</li><li>Listen attentively to customer needs and concerns; demonstrate empathy</li><li>Clarify customer requirements; probe for and confirm understanding of requirements or problem</li><li>Confirm customer understanding of the solution and provide additional customer education as needed</li><li>Ability to learn including strong problem solving skills</li><li>Demonstrate strong probing and problem solving skills</li><li>Should be able to handle complex queries</li><li>Should be able to resolve customer queries independently</li></ul><h2 class="jobSectionHeader"><b>
Disclaimer
</b></h2><div>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.</div><p>
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.</p></div></div></div><p></p>

<div><div><div><p><b>Operations
</b></p></div><div><div><div><b>Location</b></div>
<div>Abu Dhabi, United Arab Emirates
</div></div><div><div><b>Language</b></div>
<div>English
</div></div></div><div></div><div><div>
</div><h2 class="jobSectionHeader"><b>Summary</b></h2>
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.<h2 class="jobSectionHeader"><b>
Description</b></h2><h2 class="jobSectionHeader"><b>
Essential Functions/Core Responsibilities</b></h2><ul><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (&lsquo;KPIs&rsquo;)</li></ul><p></p><ul><li><br>
Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer</li></ul><p></p><ul><li><br>
Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer</li></ul><p></p><ul><li><br>
Greet customers in a courteous, friendly, and professional manner using agreed upon procedures</li></ul><p></p><ul><li><br>
Maintain basic knowledge of client products and/or services</li></ul><p></p><ul><li><br>
Prepare complete and accurate work including appropriately notating accounts as required</li></ul><p></p><ul><li><br>
Participate in activities designed to improve customer satisfaction and business performance</li></ul><p></p><ul><li><br>
Offer additional products and/or services</li></ul><p></p><ul><li><br>
Track, document and retrieve information in call tracking database</li></ul><p></p><ul><li><br>
Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff</li></ul><p></p><h2 class="jobSectionHeader"><b><br>
Candidate Profile</b></h2><ul><li>High school diploma with three to six months of relevant experience preferred</li><li>Hospital/ Medical/ Insurance industry experience preferred</li></ul><p></p><ul><li><br>
Strong computer navigation skills and PC Knowledge</li></ul><p></p><ul><li><br>
Ability to effectively communicate, both written and verbally</li></ul><p></p><ul><li><br>
Dependable with strong attention to detail</li></ul><p></p><ul><li><br>
Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly</li></ul><p></p><ul><li><br>
Tolerance for repetitive work in a fast-paced, high production work environment</li></ul><p></p><ul><li><br>
Ability to work as a team member, as well as independently</li></ul><p></p><ul><li><br>
Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner</li></ul><p></p><ul><li><br>
Ability to rotate shifts, as needed</li></ul><p></p><ul><li><br>
Based on location and/or program, additional experience/skills may be required</li></ul><p></p><ul><li><br>
Job requirements may vary by country and will not contravene any local laws</li></ul><h2 class="jobSectionHeader"><b>
Career Framework Role</b></h2><div>
Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels.</div><h2 class="jobSectionHeader"><b>
Supplemental Geographical Information
</b></h2><div>RECRUITER ENTER THE APPLICABLE LANGUAGE:</div><p>
GERMANY - This job description does not apply to employees in Germany.</p><p>
UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION</p><p></p><p><br>
PHILIPPINES</p><ul><li>Minimum of two years of college education. No prior call center experience is required</li><li>Ability to think clearly and can explain simple issues effectively, both written and verbally</li></ul><p></p><p><br>
INDIA</p><ul><li>Ability to effectively communicate, both written and verbally</li><li>Listen attentively to customer needs and concerns; demonstrate empathy</li><li>Clarify customer requirements; probe for and confirm understanding of requirements or problem</li><li>Confirm customer understanding of the solution and provide additional customer education as needed</li><li>Ability to learn including strong problem solving skills</li><li>Demonstrate strong probing and problem solving skills</li><li>Should be able to handle complex queries</li><li>Should be able to resolve customer queries independently</li></ul><h2 class="jobSectionHeader"><b>
Disclaimer
</b></h2><div>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.</div><p>
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.</p></div></div></div><p></p>

Customer Service Advisor - Abudhabi- Medical background ( Arabic/ English Speaker)

<div><div><div><p><b>Operations
</b></p></div><div><div><div><b>Location</b></div>
<div>Abu Dhabi, United Arab Emirates
</div></div><div><div><b>Language</b></div>
<div>English
</div></div></div><div></div><div><div>
</div><h2 class="jobSectionHeader"><b>Summary</b></h2>
This position is accountable to provide the highest standards of customer service through the provision of a telephone services to existing and potential customers. Work Location - Abudhabi Working Hours - 10 AM - 2 PM ( part time )<h2 class="jobSectionHeader"><b>
Description</b></h2><h2 class="jobSectionHeader"><b>
Essential Functions/Core </b><b>Responsibilities</b></h2><ul><li>Receive in-bound calls from customers, prospects and non-customers while maintaining established standards for number of calls, pick-up time, duration of call and quality of call.</li><li>Provide high quality customer service by answering customer enquiries efficiently and politely with correct and complete information and redirect them where appropriate</li><li>Identify customer problems and offer appropriate solutions.</li><li>Continuous learning to keep up-to-date with changes and developments to products, services, and procedures.</li><li>Participate in Outbound calling programs and other projects and activities when required.</li><li>Handling projects and tasks whenever required and asked by the management.</li></ul><p><b>
Required Education, Skills and Qualifications</b></p><ul><li>Excellent customer service skills.</li><li>A fluent English (B2 Level+) and / or Arabic speaker.</li><li>Good communication and interpersonal skills.</li><li>Competent use of PC, must be good at MS Excel formulas.</li><li>Graduate preferred in any stream and above. A combination of education and experience may be substituted and/or considered in lieu of the bachelor&rsquo;s degree.</li><li>Cheerful personality, always with a smile.</li><li>Empathetic, patient and courteous in approach.</li><li>Pleasant telephone etiquette and someone who loves to speak over the phone.</li><li>Presentable with a positive, proactive and professional approach.</li><li>Results driven, enthusiastic, attention to detail and dependable - someone who is eagerly looking to learn the tricks of the trade for their future.</li></ul><p></p><p><b><br>
Disclaimer</b><b>
</b></p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.</p><p>
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.</p></div></div></div><p></p>

Customer Service Advisor ( Bilingual- English / Arabic ) Part time On Site -Abu Dhabi

Explore 1238+ Customer service assistant in Abu Dhabi this December. Find roles across top companies and apply now to boost your career.

1238 customer service assistant jobs IN Abu Dhabi

Sales Assistant

Sales Assistant

Customer Service (Emirati National)

Customer Service Advisor - Arabic Speaker - Abudhabi

Customer Service Advisor - Arabic Speaker - Abudhabi

Customer Service Advisor - Abudhabi- Medical background ( Arabic/ English Speaker)

Customer Service Advisor ( Bilingual- English / Arabic ) Part time On Site -Abu Dhabi