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customer service representative Jobs in Dubai

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customer service assistant

MMI - Maritime and Mercantile International

<div>
 
 
 About Us:
 
 
 
 Emirates Leisure Retail (ELR) and Maritime &amp; Mercantile International (MMI) are subsidiaries of the Emirates Group, committed to excellence in the food and beverage industries. ELR operates a diverse portfolio of over 300+ food and beverage outlets across the globe, featuring internationally acclaimed brands like Costa Coffee UAE and Pret A Manger. MMI specializes in the distribution and retail of beverages, leveraging its expansive network to deliver world-class service and products. Together, ELR and MMI embody our businesses dedication to innovation, quality, and exceptional customer experiences.
 
 
 
 
 
 
 What&rsquo;s the purpose of this role:
 
 
 
 To provide exceptional customer service by assisting shoppers, providing product information, replenishing stock, handling transactions, and maintaining a clean and organized environment ensuring a high standard of customer satisfaction and contributing to overall sales performance.
 
 
 
 
 
 
 What will you be doing:
 
 
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 Create a welcoming atmosphere for customers, assist with product inquiries and provide recommendations to enhance the shopping experience.
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 Promote products and upsell when appropriate to help meet store sales targets.
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 Replenish shelves, organize displays and ensure products are correctly priced and labelled.
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 Maintain a tidy, safe and welcoming environment by regularly cleaning and organizing the store.
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 Assist in stock counts &amp; inventory and help with receiving and unpacking new stock.
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 Attend training sessions to expand your product knowledge and skills, supporting both your personal development and the store&rsquo;s growth.
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 Collaborate with your teammates to ensure smooth store operations and success.
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 What we are looking for:
 
 
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 Must have experience in cash handling &amp; POS system
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 High School Diploma or Equivalent
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 1-2 years&rsquo; experience in retail or customer service
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 Ability to handle customer complaints and work under pressure
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 Merchandising and visual display skills may be a plus
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 Must be physically fit and capable of lifting and moving heavy boxes as part of daily operations.
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 </ul>
 
 
 
 
 
 What makes you a great fit:
 
 
 <ul>
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 Enthusiastic and reliable individuals, eager to contribute to a supportive work environment.
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 Excellent communication skills and a passion for exceptional customer service.
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 Proactive, organised, and eager to contribute to driving store sales.
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 Value teamwork and dedicated to creating a positive and supportive workplace.
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 Ability to work on a flexible hour, including evenings, weekends, &amp; holidays.
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 </ul>
 
 
 
 
 
 Why Join Us:
 
 
 
 By joining our team, we believe in more than just great food and service &ndash; we believe in great people. Whether you&rsquo;re just starting out or looking to build a career in hospitality, we offer a welcoming environment where you can learn, grow, and be part of a team that value,
 
 H
 
 onesty
 
 ,
 
 
 E
 
 xcellence
 
 , R
 
 espect and
 
 O
 
 pportunity. If you&rsquo;re ready to be part of something exciting &ndash; where every day brings new experience, we&rsquo;d love to hear from you! Apply now and take the first step in your journey with us.
 
 
 
 
 
 
 How to apply
 
 
 
 Click the Apply button above
 
</div>

Customer Service Assistant

Urban Company

About Urban CompanyUrban Company is a leading technology platform that connects customers with trusted service professionals for various home services, including home cleaning, salon &amp; spa services at home, and home repairs &amp; maintenance. Since its inception in India in 2014, Urban Company has expanded to UAE, Saudi Arabia, and Singapore.Our mission is to simplify and elevate everyday living by offering convenient, reliable, and high-quality services. With innovation and customer experience at our core, we are reshaping the home services industry globally.Key Responsibilities<ul><li>Customer Engagement:</li><li>Listening to customers&rsquo; concerns and handling complaints</li><li>Giving detailed explanations of services or products</li><li>Communicating with customers in-person, through email or chat, over the phone or on social media</li><li>Monitoring customer satisfaction levels</li><li>Partnership Development:</li><li>Working with a sales team to create better methods to address customer complaints</li><li>Referring customers to superiors when necessary</li></ul>What We&rsquo;re Looking For<ul><li>Communication &amp; Negotiation Excellence: Strong interpersonal and persuasion skills to connect with diverse customers.</li><li>Sales Experience: Prior experience in sales or a customer-facing role is an advantage.</li><li>Partnership Savvy: Proven ability to identify, negotiate, and manage collaborations with external partners.</li></ul>Why Join Us?<ul><li>Be part of a dynamic team driving growth in one of Urban Company&rsquo;s most important markets.</li><li>Enjoy a competitive compensation package, including a fixed salary and performance-based incentives.</li><li>Gain hands-on experience in a customer facing role, with a leading global brand.</li><li>Contribute to a mission-driven organization that is transforming the home services industry.</li></ul>Job Type: Full-timePay: AED2,500.00 - AED3,000.00 per month

Bedia Pottery LLC.

Job Title: Workshop Waitress and AssistantJob Overview:We are seeking a dynamic and enthusiastic individual to join our creative team as a Workshop Waitress and Assistant. In this role, you will be responsible for providing exceptional customer service by serving coffee and water to customers during pottery workshops, organizing birthday workshops for both kids and adults, and ensuring the cleanliness of workspaces before and after each session. Additionally, the successful candidate will have the opportunity to undergo a crash course in pottery wheel and handbuilding techniques to support our pottery instructor.Responsibilities:<ul><li>Customer Service:</li><li>Serve coffee and water to customers during pottery workshops.</li><li>Ensure a welcoming and friendly atmosphere for all workshop participants.</li><li>Address customer inquiries and provide assistance as needed.</li><li>Workshop Organization:</li><li>Coordinate and organize birthday workshops for both kids and adults.</li><li>Collaborate with the pottery instructor to ensure smooth workshop flow.</li><li>Assist in setting up and arranging workshop materials and supplies.</li><li>Cleanliness and Maintenance:</li><li>Maintain cleanliness and tidiness of workspaces before, during, and after workshops.</li><li>Assist in organizing and storing workshop materials.</li><li>Ensure the overall cleanliness of the workshop area.</li><li>Learning and Support:</li><li>Participate in a crash course to learn basic pottery wheel and handbuilding techniques.</li><li>Provide support to the pottery instructor during workshops.</li><li>Assist participants with basic pottery-related inquiries.</li></ul>Requirements:<ul><li>Customer Service Skills:</li><li>Friendly and approachable demeanor.</li><li>Excellent communication and interpersonal skills.</li><li>Organizational Skills:</li><li>Ability to organize and coordinate workshops efficiently.</li><li>Attention to detail in maintaining a clean and organized workspace.</li><li>Adaptability:</li><li>Willingness to learn pottery wheel and handbuilding techniques through a crash course.</li><li>Ability to adapt to the dynamic environment of a creative workshop setting.</li><li>Team Player:</li><li>Ability to collaborate with the pottery instructor and other team members.</li><li>Willingness to provide support as needed.</li></ul>How to Apply:If you are passionate about providing excellent customer service, enjoy working in a creative environment, and are excited about learning pottery techniques, we would love to hear from you! Please submit your resume and a brief cover letter explaining why you are a great fit for this position to [contact email/phone number].We look forward to welcoming a new member to our creative team!Benefits<ul><li>Salary</li><li>insurance</li><li>Visa</li><li>Chance to learn about pottery and ceramic arts and get an instructor assistant.</li></ul>Job Type: Full-timePay: AED2,000.00 per monthApplication Question(s):<ul><li>Can you start immediately? </li><li>Are you aged between 23-28 ?</li><li>* Salary expectation, (please fill out this field, no answer no chance! )</li></ul>Education:<ul><li>High school or equivalent (Preferred)</li></ul>Experience:<ul><li>waitress - workshops: 2 years (Required)</li></ul>Language:<ul><li>Excellent english (Required)</li></ul>

Waitress / Workshops

Belle Homes Real Estate

This is a full-time on-site role for an Administrative Assistant at Belle Homes Real Estate located in Dubai, United Arab Emirates. The role involves day-to-day tasks related to customer relations, client support, and administrative duties.Responsibilities<ul><li>Greet and welcome visitors, clients, and guests in a professional manner.</li><li>Administrative tasks like document maintain, MIS, CRM software.</li><li>Answer, screen, and forward incoming phone calls and handle inquiries.</li><li>Handle customer inquiries via phone, email, and in-person.</li><li>Record and maintain customer details, feedback, and service requests.</li><li>Coordinate with internal teams (sales, operations, admin) to ensure customer needs are addressed.</li><li>Make outbound calls to prospective and existing clients.</li></ul>Qualifications<ul><li>Interpersonal Skills and Client Relations</li><li>Customer Satisfaction and Customer Support</li><li>Analytical Skills</li><li>Excellent communication skills</li><li>Problem-solving skills &amp; multitasking</li><li>Attention to detail</li><li>Experience in real estate or customer service industry is a plus</li><li>Bachelor's degree is a must</li><li>Microsoft Office, Excel and Google Workspace</li></ul>Job Type: Full-timePay: AED2,000.00 - AED3,000.00 per monthAbility to commute/relocate:<ul><li>Dubai: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Administration: 1 year (Required)</li></ul>

Administrative Assistant cum Customer Relation Executive

MB Services FZ LLC

MB Services FZ LLC is currently seeking Cantonese Customer Service Representatives to join our growing team. We are looking for Dubai-based individuals who are fluent in English and Cantonese. Please only apply if you have fluency in both languages.As a Cantonese Customer Service Representative, you will be responsible for handling customer inquiries and providing assistance through various communication channels such as phone, email, and chat. You will also be expected to maintain accurate and up-to-date customer records and provide timely and effective solutions to customer issues. You should also be able to work in rotational shifts. Prior back-office experience will be a plus.<ul><li>Salary: AED 4,500 (Including Bonus)</li><li>Location: Dubai Outsource City (on-site)</li><li>Benefits: Visa &amp; Medical Insurance</li></ul>If you are interested in this opportunity and meet the requirements listed above, please submit your resume to hr@mbservices.net. The email subject should be &ldquo;Cantonese Customer Service Representative&rdquo;.We thank all applicants for their interest, however, only those selected for an interview will be contacted.Job Type: Full-timePay: AED4,500.00 - AED5,000.00 per monthAbility to commute/relocate:<ul><li>Dubai: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Application Question(s):<ul><li>If selected, how soon would you be available to start? Please confirm your notice period or earliest start date.</li></ul>Experience:<ul><li>Customer Service: 1 year (Preferred)</li></ul>Language:<ul><li>Cantonese (Required)</li></ul>Location:<ul><li>Dubai (Preferred)</li></ul>

Cantonese Customer Service Representative

Samra Facilities

The Customer Service Advisor will serve as the primary point of contact for clients, managing service requests, coordinating with technical teams, and ensuring exceptional customer satisfaction. This role requires excellent communication skills and a service-oriented mindset.Key ResponsibilitiesServe as the first point of contact for all client inquiries, requests, and complaintsReceive, log, and prioritize service requests through helpdesk system or CAFM softwareCoordinate with site teams to assign and track work orders until completionCommunicate service schedules, updates, and completion status to clientsMonitor response times and SLA compliance for all service requestsConduct follow-up calls to ensure customer satisfaction with completed workEscalate urgent issues and critical complaints to management promptlyMaintain accurate records of all interactions, requests, and resolutionsPrepare regular reports on service request trends, completion rates, and client feedbackCoordinate scheduled preventive maintenance activities with clients to minimize disruptionProcess service requests for permits, access cards, and facility bookingsSupport the invoicing process by tracking billable services and work ordersAssist in conducting client satisfaction surveys and gathering feedbackMaintain positive client relationships through professional and courteous serviceSupport contract management activities and documentationQualifications &amp; RequirementsBachelor's degree or diploma in Business Administration, Hospitality Management, or related fieldMinimum 2-4 years of experience in customer service, preferably in facilities management or real estateExcellent verbal and written communication skills in English (Arabic is mandatory)Proficiency in CAFM software, CRM systems, and MS Office applicationsStrong organizational and multitasking abilitiesUnderstanding of facilities management services and basic technical terminologyProfessional appearance and demeanorAbility to remain calm and professional under pressureProblem-solving mindset with customer-first approachFlexibility to work shifts if requiredKey CompetenciesCustomer service excellenceCommunication and interpersonal skillsAttention to detail and accuracyTime management and prioritizationPatience and empathyCoordination and follow-throughConflict resolutionJob Type: Full-timePay: AED2,000.00 - AED2,500.00 per month

Customer Service Advisor

FTT Group of Companies

Looking for customer service executive for Documents Clearing Service Company in DubaiMale candidatesBachelor degree is mustFluent in EnglishJoining immediateJob Type: Full-timePay: AED2,000.00 - AED2,500.00 per monthWork Location: In personApplication Deadline: 04/11/2025 Expected Start Date: 04/11/2025

Customer Service Executive - philpin

Explore 4548+ Customer service assistant in Dubai this November. Find roles across top companies and apply now to boost your career.

4548 customer service assistant jobs IN Dubai

Customer Service Assistant

Customer Service Assistant

Waitress / Workshops

Administrative Assistant cum Customer Relation Executive

Cantonese Customer Service Representative

Customer Service Advisor

Customer Service Executive - philpin