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Commercial Bank International

<div>
 
 
 Job Purpose
 
 
 
 To assist in providing excellent customer service to clients by responding to inquiries, processing requests, and supporting daily branch operations in an efficient and professional manner.
 
 
 
 
 
 
 Key Accountabilities
 
 
 <ul>
 <li>
 Greet and assist customers with their banking needs in a courteous and professional way.
 </li>
 <li>
 Respond to customer inquiries via phone, email, or in person and direct them to the appropriate department if needed.
 </li>
 <li>
 Support the processing of account openings, deposits, withdrawals, and other routine banking transactions.
 </li>
 <li>
 Ensure customer information and documents are handled with confidentiality and accuracy.
 </li>
 <li>
 Assist in maintaining branch records, filing, and administrative documentation.
 </li>
 <li>
 Coordinate with other departments to resolve customer issues efficiently.
 </li>
 <li>
 Uphold the bank&rsquo;s service standards and contribute to a positive customer experience.
 </li>
 </ul>
 
 
 
 
 
 Education
 
 
 <ul>
 <li>
 High school diploma or equivalent (Bachelor&rsquo;s degree in progress is an advantage).
 </li>
 </ul>
 
 
 
 
 
 Other Skills &amp; Requirements
 
 
 <ul>
 <li>
 Excellent spoken and written communication in English and Arabic.
 </li>
 <li>
 Good understanding of Microsoft Office (Word, Excel, Outlook).
 </li>
 <li>
 Ability to work in a fast-paced, customer-oriented environment.
 </li>
 <li>
 Professional appearance, positive attitude, and strong interpersonal skills.
 </li>
 <li>
 Punctual, reliable, and able to maintain confidentiality.
 </li>
 </ul>
 
 
</div>

Customer Service Assistant - Part-time - Emirati Talent

Fresher: Bridging Nature's Beauty with Business Innovation

Job Title: Customer Service (Female)Location: Al Qouz Ind. third - Al Quoz - Dubai Company: The Bridal Atelier Job Type: Full TimeJob Summary:We are seeking a well-presented and customer-oriented Female Customer Service Executive (Arabic Speaker) to join our team. The ideal candidate will be responsible for assisting clients, managing appointments, and ensuring a smooth and elegant customer experience in line with our luxury brand standards.Key Responsibilities:&middot; Greet and assist clients in a professional, warm, and welcoming manner&middot; Communicate effectively with customers in both Arabic and English&middot; Handle inquiries via phone, WhatsApp, email, and in-store&middot; Schedule and manage bridal appointments and fittings&middot; Provide detailed information about products, services, and pricing&middot; Maintain accurate customer records and appointment schedules&middot; Follow up with clients before and after appointments&middot; Support the sales and styling team to ensure excellent service delivery&middot; Ensure the boutique is always neat, organized, and presentable&middot; Assist with basic administrative tasks as requiredQualification &amp; Skills:&middot; Female candidate only&middot; Must be fluent in Arabic and English&middot; Bachelor&rsquo;s degree or diploma in Business Administration, Hospitality, Marketing, or a related field preferred&middot; Minimum 3&ndash;5 years of experience in customer service, retail, hospitality, or luxury fashion preferred&middot; Strong communication and interpersonal skills&middot; Presentable with a polished and professional appearance&middot; Excellent organizational and multitasking abilities&middot; Proficient in MS Office and basic computer systems&middot; Customer-focused with a positive and proactive attitudeWork Location: In person

Customer Service Executive (Female)

Concentrix

<div>
 
 
 Job Title:
 
 
 
 
 Customer Service Advisor - Arabic and English Speaker - Dubai
 
 
 
 
 Job Description:
 
 
 
 
 Join Concentrix Team today!
 
 
 
 
 Job Description
 
 
 
 
 Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as our &ldquo;game-changers". We're recognized with awards like "World's Best Workplaces," &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.
 
 
 We&rsquo;re on the lookout for Arabic and English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from luxury retail, finance, real estate, fashion, healthcare, or another leading-edge industry.
 
 
 We create epic career journeys that empower our people towards greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.
 
 
 
 
 Career Growth And Personal Development:
 
 
 
 
 This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.
 
 
 Plus, at Concentrix there&rsquo;s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.
 
 
 
 
 What You Will Do In This Role:
 
 
 
 
 
 As a Customer Service Representative, you will:
 
 
 
 <ul>
 <li>
 Review customer requests and expectations and respond to them according to their needs and situations
 </li>
 <li>
 Provide customer service support and resolution of routine problems regarding our client's product or services and will interface with their customers via phone, email, chat or social media depending upon the client requirements.
 </li>
 <li>
 Develop your tech skills and learn how to use software solutions that improve people&rsquo;s lives
 </li>
 <li>
 Champion better brand experiences for our customers and clients
 </li>
 <li>
 Your qualifications:
 
 
 </li>
 </ul>
 We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.
 
 
 
 
 Concentrix Is a Great Match If You:
 
 
 
 
 <ul>
 <li>
 Bachelor's degree or diploma in any related field
 </li>
 <li>
 Are proficient or bilingual in Arabic and English
 </li>
 <li>
 Are proactive, self-motivated, and solution-oriented
 </li>
 <li>
 Can work rotating and weekend shifts
 
 
 </li>
 </ul>
 Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we encourage you to apply anyway. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.
</div>

Customer Service Advisor - Arabic and English Speaker - Dubai

Bupa

<div>Job Description:
Customer Service Adviser
Bupa Global, PO Box 5209, Dubai, United Arab Emirates
Full Time Permanent - 40 hours per week
Hybrid Working (2 days a week in the office)
Bupa Global is the international health insurance division of Bupa. We provide customers who want premium international coverage with products and services to access the healthcare they need anytime, around the world, whether at home or when studying, living, travelling or working abroad.
Bupa Global is the international health insurance division of Bupa. We provide customers who want premium international coverage with products and services to access the healthcare they need anytime, around the world, whether at home or when studying, living, travelling or working abroad.
Bupa Global has offices around the world including London and Brighton (UK), Dublin (Europe), Miami (USA), Dubai (UAE, in partnership with OIC), Egypt and Hong Kong (China) as well as regional offices in mainland China, Singapore, the Dominican Republic, Bolivia, Panama, Guatemala and Ecuador.
Role Overview
We are looking to add Customer focused representatives to join our telephone based servicing team. These roles join a dedicated customer team within our partner in Dubai.
We service our customer globally around the clock. We ask that you be able to work 8 hour shifts (40 hours a week) between 08:00 - 20:00 including occasional weekends and public holidays.
We make health happen:
<ul><li>Support customers with their enquiries about their policies</li><li>
Member correspondence either by phone or by writing following appropriate investigation, in line with policy</li><li>
Make changes to memberships according to policies</li><li>
Reissuing and tracking members' documents</li><li>
Making manual collections from customers' credit cards</li><li>
Deal with billing inquiries</li><li>
Raising manual credit notes and invoices when needed</li><li>
Issue payment receipts for members and group payments</li><li>
Deal with providers (Brokers) that may have any queries
</li><li>Take responsibility for ensuring that the system records are accurate and up to date</li><li>
Ensuring members' contact details are up to date
</li><li>Provide support to other internal Departments to overcome cultural and language barriers</li><li>
Coordinate with Service Partners to set medical treatments up</li><li>
Handle members complaints and investigate</li>
</ul>What you will need:<ul><li>
Previous training in a medical environment</li><li>
Previous experience within Health Insurance experience within the UAE is essential.</li><li>
Understanding of UAE Health Insurance regulations</li><li>
Able to demonstrate a focus on excellent customer service within an insurance setting</li><li>
Experience in working with procedures</li><li>
Excellent interpersonal, communication and influencing skills are required with emphasis on achieving results and successful outcomes.</li><li>
Must have excellent verbal and written (English)</li><li>
Be able to work 8 hour shifts between 08:00 - 20:00 including al weekends and public holidays.</li>
</ul>Why Bupa?
We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.
We encourage all of our people to &rdquo;Be you at Bupa&rdquo;, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.
Bupa takes pride in being a Level 2 Disability Confident Employer and will aim to offer an interview/assessment to disabled applicants who best meet the minimum criteria for the role. We're committed to ensuring you're treated fairly during the recruitment process and offer reasonable adjustments to anyone who may benefit from accommodations to the recruitment process.
If you require information regarding this role in an alternative format, please email: careers@bupa.com
Time Type:
Full time
Job Area:
Call Centre
Locations:
Dubai - OIC</div>
 
Gym membership, Additional leave, Referral programme, Employee mentoring programme, Financial planning services, Cycle to work scheme, Private dental insurance, Private medical insurance, Health &amp; wellbeing programme, Company pension, Free flu jabs, Paid volunteer time

Customer Service Adviser

Edenred UAE

<div>
 
 
 Temporary Position &ndash; 3-Month Contract
 
 
 
 
 
 
 
 About Edenred
 
 
 
 
 
 
 Edenred is a leading services and payments platform and the everyday companion for people at work, connecting 50 million employees and 2 million partner merchants in 46 countries via more than 850,000 corporate clients.
 
 
 
 
 
 Edenred offers specific-purpose payment solutions for food (meal vouchers), fleet and mobility (fuel cards, commuter vouchers), incentives (gift vouchers, employee engagement platforms) and corporate payments (virtual cards).
 
 
 
 
 
 These solutions enhance employee well-being and purchasing power, improve companies&rsquo; attractiveness and efficiency, and vitalize the employment market and the local economy. Edenred&rsquo;s 10,000 employees are committed to making the world of work a connected ecosystem that is safer, more efficient and more user-friendly every day. In 2019, thanks to its global technology assets, the Group managed &euro;31 billion in business volume, primarily carried out via mobile applications, online platforms and cards.
 
 
 
 
 
 Edenred is listed on the Euronext Paris stock exchange and included in the following indices: CAC Next 20, FTSE4Good, DJSI Europe and MSCI Europe.
 
 
 
 
 
 
 The UAE Context
 
 
 
 
 
 
 Edenred UAE is a fast growing payroll service provider serving more than 6,000 business and more than 2 million unbanked employees. We service over 10 banks and 35 financial institutions. We offer a unique value proposition for companies to manage their payroll and for employees to receive their salaries and use it in the simplest way offering multiple value added services via our mobile app (money transfer, mobile recharge and card services)
 
 
 
 
 
 We are a purpose-driven company whose values are the foundation for how we conduct business every day. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom driving the financial inclusion of the unbanked population by offering the best product experience and services.
 
 
 
 
 
 
 About You
 
 
 
 
 
 
 This is a great opportunity for someone who wants to build something from the ground up and drive incredible impact in the life of others. You have a passion for growth and tech innovation, an entrepreneurial spirit with a "roll up your sleeves" attitude, strong attention to detail and an ability to work collaboratively across internal 2 / 3 and external teams. You are a disruptor who builds and delivers unparalleled customized insights that enrich both the performance of businesses and the lives of consumers.
 
 
 
 
 
 
 Responsibilities
 
 
 
 
 
 
 Customer Success Executive will constantly strive for customer excellence. The Customer Success Executive will be an expert point of contact for customers and end-users, providing product support and resolutions to complaints and enquiries. They will be supplying data and reports to stakeholders within the business and acting as point of knowledge for customer feedback.
 
 
 
 
 
 You will be responsible of:
 
 
 
 
 <ul>
 <li>
 Interact with our cardholders through inbound chats in timely manner  Identify and help solve cardholder&rsquo;s issues quickly and effectively.
 </li>
 <li>
 Ensuring to resolve all issues of card holders and communicate with relevant team to provide solution to the user.
 </li>
 <li>
 Working with a team of CSRs and other departments to find appropriate solutions.
 </li>
 <li>
 Escalate queries and concerns
 </li>
 <li>
 Take complete ownership of providing support to costumers
 </li>
 <li>
 Ensure all target KPIs are met as set by the line manager
 </li>
 <li>
 Ensure all feedback received from customers is captured for review by the line manager
 </li>
 <li>
 Responsible for Making Outbound Calls depending upon the business requirement.
 </li>
 <li>
 Provide regular reports and summaries to the reporting manager
 </li>
 </ul>
 
 
 
 
 
 Required Skills &amp; Profile
 
 
 
 
 
 
 
 Requirements
 
 
 
 
 
 <ul>
 <li>
 Must be a proven, effective and confident communicator.
 </li>
 <li>
 Must hold a valid UAE VISA independently.
 </li>
 <li>
 Minimum 2 years of experience of working in a customer service role
 </li>
 <li>
 IT literate, particularly with the Microsoft Office package.
 </li>
 <li>
 Strong written skills that lend to clear and concise text-based communication.
 </li>
 <li>
 Strong work ethic, with abilities to act independently, be self-motivated and work within the context of a larger team-oriented environment
 </li>
 <li>
 Strong organizational and administrative skills.
 </li>
 <li>
 Display a courteous telephone manner, applying judgement, tact and diplomacy to all.
 </li>
 <li>
 Languages Required - Hindi/Urdu &amp; English (Additional Languages &ndash; Malayalam/ Tamil/Bengali/Nepali/Arabic/Telugu/Kannada/Bhojpuri)
 </li>
 <li>
 Rotational Shifts from 8 am &ndash; 10 pm
 </li>
 <li>
 6 days a week
 </li>
 </ul>
 
 
 
 
 
 Education
 
 
 
 
 
 
 High school diploma or equivalent - Bachelor&rsquo;s Degree preferred
 
 
 
 
 
 
 Soft Skills
 
 
 
 
 
 <ul>
 <li>
 Must enjoy and excel in team environment
 </li>
 <li>
 Must have an upbeat and positive outlook
 </li>
 <li>
 Must be dedicated and reliable
 </li>
 <li>
 Customer orientation and ability to adapt/respond to different types of customers
 </li>
 <li>
 Passion for customer
 </li>
 <li>
 Able to speak and write good English
 </li>
 <li>
 An excellent team player with a willingness to be flexible and adaptable
 </li>
 <li>
 Good problem-solving skills
 </li>
 <li>
 Ability to multi-task, prioritize and manage time effectively
 </li>
 </ul>
 
 
</div>

Customer Service Executive - Temp 3 Month Contract

Sulthanpur Fruits & Vegetable Trading LLC

<div>
 
 Job Opportunity: Admin Assistant
 
 
 
 Company:
 
 
 Sulthanpur Fruits and Vegetables Trading LLC
 
 
 
 📍 Location: United Arab Emirates
 
 
 📧 Email: Admin.sulthanpur@gmail.com
 
 
 🌐 Website: www.sulthanpurtradingllc.com
 
 
 &phone; Tel: +971 4 320 2792
 
 
 📱 Mobile: +971 56 133 7799
 
 
 
 
 
 
 
 
 
 🌟 About Us
 
 
 
 
 Sulthanpur Fruits and Vegetables Trading LLC
 
 is a fast-growing and reputable trading company in the UAE, specializing in high-quality fresh produce distribution. We are committed to excellence, efficiency, and professionalism in all aspects of our business.
 
 
 
 
 
 
 
 
 
 💼 Position: Admin Assistant
 
 
 
 We are looking for a highly organized, detail-oriented, and proactive&nbsp;
 
 Admin Assistant
 
 &nbsp;to support our daily office operations and ensure smooth administrative workflow.
 
 
 
 
 
 
 
 
 
 🔑 Key Responsibilities
 
 
 <ul>
 <li>
 Manage daily administrative tasks and office coordination
 </li>
 <li>
 Handle documentation, filing, and record-keeping
 </li>
 <li>
 Prepare reports, emails, and official correspondence
 </li>
 <li>
 Assist in scheduling meetings and managing calendars
 </li>
 <li>
 Coordinate with suppliers, clients, and internal teams
 </li>
 <li>
 Maintain office supplies and inventory
 </li>
 <li>
 Support management with operational tasks
 </li>
 </ul>
 
 
 
 
 
 
 
 
 🎯
 
 
 Qualifications &amp; Requirements
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree or relevant qualification preferred
 </li>
 <li>
 Proven experience in an administrative or office support role
 </li>
 <li>
 Strong communication skills (English and Hindi required, Arabic is bonus)
 </li>
 <li>
 Proficiency in MS Office (Excel, Word, Outlook)
 </li>
 <li>
 2&ndash;4 years of experience in administration, customer service, or executive support
 </li>
 <li>
 Excellent organizational and multitasking abilities
 </li>
 <li>
 Ability to work independently and meet deadlines
 </li>
 <li>
 Knowledge of UAE office procedures is an advantage
 </li>
 </ul>
 
 
 
 
 
 
 
 
 💡 What We Offer
 
 
 <ul>
 <li>
 Professional and growth-oriented work environment
 </li>
 <li>
 Competitive salary package
 </li>
 <li>
 Opportunity to develop administrative and business skills
 </li>
 <li>
 Supportive team and leadership
 </li>
 </ul>
 
 
 
 
 
 
 
 
 📩 How to Apply
 
 
 
 Interested candidates can send their CV to:
 
 
 📧
 
 Admin.sulthanpur@gmail.com
 
 
 
 
 
</div>

Administrative Assistant

Savills Middle East

<div>
 
 The Role
 
 
 
 We are seeking a dynamic and organized Administrative Assistant to join our office. The ideal candidate will play a crucial role in ensuring smooth daily operations and providing administrative support to various departments. This position requires excellent communication skills, attention to detail, and the ability to handle multiple tasks efficiently. This role is based in our office in Marina Plaza, Dubai Marina.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Office Management: Maintain office supplies, coordinate with vendors, handle daily office operations (alongside our Office Assistant)
 </li>
 <li>
 Invoicing: Prepare invoices and track payments.
 </li>
 <li>
 Travel Booking: Arrange flights, hotels, transport, and prepare travel itineraries.
 </li>
 <li>
 Document Control: Manage filing systems, maintain secure and organised records.
 </li>
 <li>
 PQQ &amp; Client Onboarding: Prepare PQQ documents, gather required information, manage onboarding checklists and client documentation.
 </li>
 <li>
 General Administration: Organize internal meetings, including meeting room booking, preparing meeting rooms and refreshments (alongside our Office Assistant)
 
 
 </li>
 </ul>
 
 Skills, Knowledge And Experience
 
 
 
 <ul>
 <li>
 Fluent English and Arabic &ndash; written and spoken.
 </li>
 <li>
 Highly computer literate in all Microsoft office application (Word, PowerPoint, Outlook, Excel). Able to evaluate the IT needs of the office and communicate with Savills IT central team
 </li>
 <li>
 Strong communication and customer service skills
 </li>
 <li>
 Excellent organizational and multitasking abilities
 </li>
 <li>
 Ability to work independently and as part of a team
 </li>
 <li>
 Presentable and confident demeanour
 </li>
 <li>
 Detail-oriented and proactive problem solver
 </li>
 <li>
 Adaptability and flexibility in a fast-paced environment
 
 
 </li>
 </ul>
 Over 42,000 people work for us in more than 700 offices all over the world. This breadth of global coverage, combined with specialist services and market insight, means we'll always have an expert who is local to you.
</div>

Administration Assistant (UAE Nationals Only)

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