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customer service assistant

Emirates

<div>
 
 Job Purpose
 
 
 
 As a
 
 Cabin Services Assistant
 
 you will, organise, hygienically clean and personalise the A380 Shower Spas with the objective of ensuring each First Class customer who uses this unique onboard feature is delighted by the experience. The primary area of responsibility is Shower Spa cleanliness and personalisation; however, maintenance of First, Business and Economy Class lavatories, First and Business Class Lounges and general cabin areas is also a responsibility of this role, all to project a positive company image to our customers.
 
 
 The role is to clean designated aircraft areas and does not overlap with or replace normal Cabin Crew service duties. The CSA will report to the Purser, or the SFS, should the Purser be on crew rest or otherwise unavailable.
 
 
 
 In This Role, You Will
 
 
 
 <ul>
 <li>
 Perform inventory control function confirming products are loaded in the correct quantities. This to ensure onboard facilities can be correctly serviced, in-flight replenishments can be made and a wide range of products will be available for customers to select from in using the facilities.
 </li>
 <li>
 To check Shower Spa and lavatory cleanliness prior to passenger boarding placing appropriate amenity items to prepare for passenger use.
 </li>
 <li>
 To promptly and hygienically clean the Shower Spas after every customer use with appropriate cleaning materials, using the CSA Checklist as a guide to meet required standards.
 </li>
 <li>
 To Personalise the Shower Spa for each customer at the allocated time from the Shower Spa Reservations System, with selected products displayed in the appropriate manner to delight customers who are using the facility.
 </li>
 <li>
 To ensure no customers enter the Shower Spa once it has being personalised for a customer&rsquo;s use and advise Purser if the Reservation System is running behind schedule. This will guarantee success of the
 </li>
 <li>
 Shower Spa Reservation System and maintain Shower Spa cleanliness for all our First-Class customers.
 </li>
 <li>
 To maintain clean and tidy lavatories by routinely completing the CSA Checklist to meet required standards and ensure all amenity items are available.
 </li>
 <li>
 To maintain an aesthetically pleasing, clean and safe working environment by conducting cabin tidy duties in all passenger cabins and social areas.
 </li>
 <li>
 To report any defects to the Purser so they can be rectified as soon as possible. To respect and protect company assets, the safety of colleagues and customers by immediately reporting any discrepancies, strange noises or smells, abnormal customer behavior, suspicious items to the nearest crew member so that this can be fully investigated.
 </li>
 <li>
 To report for duty on time and ensure conformance to uniform regulations. Respect and obey the chain of command on ground and in-flight and perform duties as directed by the Purser.
 
 
 </li>
 </ul>
 Qualification
 
 
 
 To be considered for the role, you must meet the below requirements:
 
 
 
 <ul>
 <li>
 10 Years schooling or equivalent.
 </li>
 <li>
 A minimum of 2 years customer service experience with an international hotel chain/airline/world class service provider.
 </li>
 <li>
 Experience working in Hospitality Industry within housekeeping department would be an advantage.
 </li>
 <li>
 Must be fluent in written and spoken English.
 
 
 </li>
 </ul>
 Further information on what's it like to live and work in our cosmopolitan home city, can be found in the Dubai Lifestyle section.
 
 
 Salary &amp; benefits
 
 
 Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. You can find out more information about our employee benefits in the Working Here section of our website www.emirates.com/careers.
</div>

Cabin Services Assistant

Bupa UK

<div>
 
 Job Description
 
 
 
 
 Customer Service Adviser
 
 
 
 
 Bupa Global, PO Box 5209, Dubai, United Arab Emirates
 
 
 
 Full Time Permanent - 40 hours per week
 
 
 Hybrid Working
 
 
 Bupa Global is the international health insurance division of Bupa. We provide customers who want premium international coverage with products and services to access the healthcare they need anytime, around the world, whether at home or when studying, living, travelling or working abroad.
 
 
 Bupa Global is the international health insurance division of Bupa. We provide customers who want premium international coverage with products and services to access the healthcare they need anytime, around the world, whether at home or when studying, living, travelling or working abroad.
 
 
 Bupa Global has offices around the world including London and Brighton (UK), Dublin (Europe), Miami (USA), Dubai (UAE, in partnership with OIC), Egypt and Hong Kong (China) as well as regional offices in mainland China, Singapore, the Dominican Republic, Bolivia, Panama, Guatemala and Ecuador.
 
 
 
 Role Overview
 
 
 
 We are looking to add Customer focused representatives to join our telephone based servicing team. These roles join a dedicated customer team within our partner in Dubai.
 
 
 
 We service our customer globally around the clock. We ask that you be able to work 8 hour shifts (40 hours a week) between 08:00 &ndash; 20:00 including occasional weekends and public holidays.
 
 
 
 
 We Make Health Happen
 
 
 
 <ul>
 <li>
 Support customers with their enquiries about their policies
 </li>
 <li>
 Member correspondence either by phone or by writing following appropriate investigation, in line with policy
 </li>
 <li>
 Make changes to memberships according to policies
 </li>
 <li>
 Reissuing and tracking members&rsquo; documents
 </li>
 <li>
 Making manual collections from customers&rsquo; credit cards
 </li>
 <li>
 Deal with billing inquiries
 </li>
 <li>
 Raising manual credit notes and invoices when needed
 </li>
 <li>
 Issue payment receipts for members and group payments
 </li>
 <li>
 Deal with providers and Brokers that may have any queries
 </li>
 <li>
 Take responsibility for ensuring that the system records are accurate and up to date
 </li>
 <li>
 Ensuring members&rsquo; contact details are up to date
 </li>
 <li>
 Provide support to other internal Departments to overcome cultural and language barriers
 </li>
 <li>
 Coordinate with Service Partners to set medical treatments up
 </li>
 <li>
 Handle members complaints and investigate
 
 
 </li>
 </ul>
 
 What You Will Need
 
 
 
 <ul>
 <li>
 Previous training in a medical environment
 </li>
 <li>
 Previous experience within Health Insurance experience within the UAE is essential.
 </li>
 <li>
 Understanding of UAE Health Insurance regulations
 </li>
 <li>
 Able to demonstrate a focus on excellent customer service within an insurance setting
 </li>
 <li>
 Experience in working with procedures
 </li>
 <li>
 Excellent interpersonal, communication and influencing skills are required with emphasis on achieving results and successful outcomes.
 </li>
 <li>
 Must have excellent verbal and written (English)
 </li>
 <li>
 Be able to work 8 hour shifts between 08:00 - 20:00 including occasional weekends and public holidays.
 
 
 </li>
 </ul>
 
 Why Bupa?
 
 
 
 We&rsquo;re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose &ndash; helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.
 
 
 We encourage all of our people to &ldquo;Be you at Bupa&rdquo;, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That&rsquo;s why we especially encourage applications from people with diverse backgrounds and experiences.
 
 
 Bupa takes pride in being a Level 2 Disability Confident Employer and will aim to offer an interview/assessment to disabled applicants who best meet the minimum criteria for the role. We&rsquo;re committed to ensuring you&rsquo;re treated fairly during the recruitment process and offer reasonable adjustments to anyone who may benefit from accommodations to the recruitment process.
 
 
 If you require information regarding this role in an alternative format, please email: careers@bupa.com
 
 
 
 Time Type
 
 
 
 Full time
 
 
 
 Job Area
 
 
 
 Call Centre
 
 
 Locations:
 
 
 Dubai - OIC
</div>

Customer Service Adviser

You Smart

Job description:Job Title: Admin Assistant (Arabic Speaking Only)Must be available to join immediatelyLocation: Dubai, Al Quoz -1 UAECompany Name : You Smart Communication Networks. LLCwebsite: www.yousmart.aeSalary: AED 2,000 &ndash; AED 3,000 per monthJob Type: Full-timeJob Summary:We are looking for a highly organized and detail-oriented Admin Assistant (Arabic Speaking) to join our team. The ideal candidate will be responsible for daily project updates, customer communication, document management, and maintaining accurate records to support smooth business operations and customer satisfaction.Key Responsibilities:<ul><li>Update customers regularly regarding project progress and daily work status</li><li>Collect documents and reports from site teams and ensure proper filing</li><li>Maintain and update customer records and file management systems</li><li>Handle data entry tasks with high accuracy and attention to detail</li><li>Coordinate with internal teams to ensure timely submission of reports</li><li>Communicate with customers via phone, email, and chat in a professional manner</li><li>Ensure all records are maintained with confidentiality and accuracy</li></ul>Requirements &amp; Skills:<ul><li>Arabic Speaker (MANDATORY)</li><li>Excellent written and spoken Arabic and English</li><li>Good computer skills (MS Office, Excel, Email, etc.)</li><li>Strong organizational and multitasking abilities</li><li>Ability to work in a fast-paced environment</li><li>Strong communication and customer service skills</li><li>Problem-solving mindset with attention to detail</li><li>Previous admin or data entry experience is an advantage</li></ul>Benefits:<ul><li>Visa sponsorship</li><li>Company-provided transportation</li><li>Other benefits as per UAE Labour Law</li><li>Terms &amp; Conditions apply</li></ul>Job Type: Full-timePay: AED2,000.00 - AED3,000.00 per monthLanguage:<ul><li>Arabic (Required)</li></ul>Work Location: In person

Admin Assistant (Arabic Speaking Only)

Access hr sollutions

Job Title: Administration ExecutiveLocation: Dubai, UAE Salary: AED 2,500 &ndash; 4,000 per month Job Type: Full-Time Language Preffered: TagalogJob SummaryWe are looking for a proactive and customer-focused Administration Executive to join our team in Dubai. The ideal candidate should have excellent organizational skills, strong communication abilities, and experience handling office administration, customer interactions, and telecalling. Candidates who can work efficiently in a fast-paced environment are encouraged to apply.Key Responsibilities<ul><li>Manage day-to-day administrative and office operations.</li><li>Handle incoming calls, emails, and customer inquiries professionally.</li><li>Perform telecalling activities to follow up with clients and schedule appointments.</li><li>Maintain office records, documents, and filing systems.</li><li>Prepare reports, correspondence, and other administrative documents.</li><li>Coordinate meetings, appointments, and office schedules.</li><li>Assist in data entry and maintain accurate records.</li><li>Support HR and management with general administrative tasks.</li><li>Monitor office supplies and coordinate procurement when required.</li><li>Ensure a professional and welcoming environment for visitors and clients.</li><li>Perform other administrative duties as assigned by management.</li></ul>Requirements<ul><li>Previous experience in Administration, Office Assistant, Reception, or Customer Service roles.</li><li>Strong customer service and telecalling skills.</li><li>Excellent verbal and written communication skills.</li><li>Proficiency in MS Office (Word, Excel, Outlook) and general computer applications is mandatory.</li><li>Strong organizational and multitasking abilities.</li><li>Ability to work independently and as part of a team.</li><li>Positive attitude and professional appearance.</li><li>Preferred Language: Tagalog.</li><li>Immediate joiners will be preferred.</li></ul>Benefits<ul><li>Competitive Salary (AED 2,500 &ndash; 4,000)</li><li>Employment Visa</li><li>Medical Insurance</li><li>Annual Leave as per UAE Labour Law</li><li>End-of-Service Benefits</li><li>Career Growth Opportunities</li></ul>How to ApplyInterested candidates can send their updated CV to:Email: recruiter@nvrhrsolutions.com WhatsApp/Call: +971 50 927 9689Subject Line: Application &ndash; Administration ExecutiveType d'emploi : Temps pleinR&eacute;mun&eacute;ration&nbsp;: AED2 500,00&nbsp;&agrave;&nbsp;AED4 000,00&nbsp;par heureLieu du poste : En pr&eacute;sentiel

Administration Executive (Tagalog)

DAR AL BURAQ DELIVERY SERVICES LLC

Job OverviewWe are looking for a detail-oriented and reliable Accounts Assistant to support our finance and accounting operations. The ideal candidate will assist with day-to-day accounting tasks, payment tracking, invoice processing, data entry, reconciliations, and financial record maintenance for our delivery services business.This role is suitable for someone who is organized, accurate with numbers, familiar with accounting procedures, and able to work in a fast-paced delivery/logistics environment.Key Responsibilities<ul><li>Assist in daily accounting operations including data entry, bookkeeping, and maintaining accurate financial records.</li><li>Prepare, record, and follow up on invoices, bills, and payment receipts.</li><li>Support accounts payable and accounts receivable activities, including supplier payments and customer collections.</li><li>Reconcile cash, bank transactions, petty cash, delivery collections, and rider/driver settlements.</li><li>Prepare basic reports, spreadsheets, and summaries for management review.</li><li>Coordinate with operations and HR to verify payments, deductions, invoices, and supporting documents.</li><li>Ensure all accounting files, vouchers, receipts, and supporting documents are properly organized and filed.</li><li>Assist in month-end closing, account reconciliations, and audit preparation.</li><li>Support VAT-related documentation and basic compliance requirements as per UAE regulations.</li><li>Perform other finance and administrative duties assigned by the Accounts Manager or management.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Accounting, Finance, Commerce, or a related field.</li><li>Minimum 1&ndash;2 years of experience in accounts, finance, or a similar role.</li><li>Experience in a delivery, logistics, transport, or service-based company will be an advantage.</li><li>Good knowledge of basic accounting principles, accounts payable, accounts receivable, and reconciliations.</li><li>Proficiency in Microsoft Excel.</li><li>Strong attention to detail, accuracy, and ability to meet deadlines.</li><li>Ability to handle confidential financial information professionally.</li><li>Knowledge of UAE VAT and basic payroll documentation will be preferred.</li><li>Must be fluent in Hindi</li></ul>Job Type: Full-timePay: From AED2,500.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>accounts assistant: 1 year (Required)</li></ul>Language:<ul><li>Hindi (Required)</li></ul>Location:<ul><li>Dubai (Required)</li></ul>Work Location: In person

Accounts Assistant

Luka Paws LLC-FZ

About UsLuka Paws is a growing pet shop offering high-quality pet food, treats, accessories, toys, live pets, and grooming services. Our mission is to provide exceptional care and services to pets and their owners in the Dubai area.Job OverviewWe are looking for a reliable and pet-loving Pet Handler/Driver with their own vehicle to join our team. This role involves safely transporting pets and delivering pet products while ensuring their comfort and well-being.Key Responsibilities<ul><li>Safely transport pets between clients&rsquo; homes and Luka Paws using your own vehicle.</li><li>Handle pets with care, ensuring their safety and comfort during transport.</li><li>Assist with pet grooming preparation when needed.</li><li>Deliver pet products to clients promptly and accurately.</li><li>Maintain a clean and pet-friendly vehicle.</li><li>Provide excellent customer service and communicate effectively with clients.</li><li>Follow all UAE traffic and safety regulations.</li></ul>Requirements<ul><li>Experience: Previous experience handling pets (e.g., pet handler, groomer, or vet assistant) is preferred.</li><li>Driving License: Valid UAE driver&rsquo;s license with a clean record.</li><li>Vehicle: Reliable, pet-friendly vehicle..</li><li>Pet Knowledge: Understanding of pet behavior and handling techniques.</li><li>Physical Fitness: Ability to lift and handle pets of various sizes.</li><li>Soft Skills: Excellent communication, punctuality, and a passion for animals.</li></ul>Join Luka Paws and help us make a difference in the lives of pets and their families!Pay: AED3,800.00 - AED4,000.00 per monthExperience:<ul><li>Pets Handling: 2 years (Required)</li><li>UAE Driving: 3 years (Required)</li></ul>License/Certification:<ul><li>UAE Driving License (Required)</li></ul>Work Location: In person

Pet Handler/Driver (With Own Car)

Buccellati

<div>
 We are seeking a highly organized and detail-oriented Administrative Assistant to support the daily operations of our Buccellati Middle East office. Reporting to the Brand Director, the Administrative Assistant will be responsible providing comprehensive administrative support, managing transversal projects and ensuring the smooth execution of office activities.
 
 
 
 The Responsibility Of This Position Include
 
 
 
 <ul>
 <li>
 Assist with internal procedures including Finance requests (e.g: Purchase Orders, Payment Requests&hellip;) maintaining expense sheets and tracking payment progress
 </li>
 <li>
 Process and monitor invoices, expenses, and other financial documentation
 </li>
 <li>
 Provide scheduling support to the Brand Director including booking appointments, meetings, and managing travel arrangements (itineraries, expenses etc &hellip;)
 </li>
 <li>
 Assist in the preparation of meetings, including creating agendas, gathering materials, and recording minutes
 </li>
 <li>
 Support event organization and facilitate local team activities (e.g: retail team meetings / partners meeting, team-buildings events&hellip;)
 </li>
 <li>
 Prepare correspondence, reports, and presentations as needed
 </li>
 <li>
 Assist in planning and organizing visits of visitors
 </li>
 <li>
 Liaise with HQ, partners and local agencies on various topics including Training arrangements
 </li>
 <li>
 Liaise with vendors, service providers, and clients as necessary for specific orders and services
 </li>
 <li>
 Provide ad-hoc projects support to the office team
 </li>
 <li>
 Perform general office and clerical duties to ensure the smooth operation of the office
 
 
 </li>
 </ul>
 
 Candidate Profile
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration or related field.
 </li>
 <li>
 Previous experience in a fast-paced office environment, ideally 5 years-experience in a similar role
 </li>
 <li>
 Proven experience as an administrative assistant, office assistant, or in a similar role.
 </li>
 <li>
 Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
 </li>
 <li>
 Strong organizational and time-management skills, with the ability to multitask and prioritize tasks effectively.
 </li>
 <li>
 Effective communication and written skills
 </li>
 <li>
 Very organized, attention to details
 </li>
 <li>
 Ability to work independently and collaboratively in a team environment.
 </li>
 <li>
 Fluent in English (additional language skills such as Italian or Arabic are a plus)
 </li>
 </ul>
</div>

Administrative Assistant

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