customer support executive Jobs in Karachi

customer support executive

assistant manager sales

accounts assistant

customer service representative Jobs in Karachi

customer service representative

contact centre agent

customer service assistant

Santis Labco.

Job Title: Office Assistant &ndash; Customer Service &amp; OperationsLocation: On-site Department: Operations for an E-commerce BrandJob Overview: We are looking for a responsible and detail-oriented office assistant to manage customer service operations and daily administrative tasks for our growing e-commerce brand. The candidate will handle order confirmations, after-sales support, order management across multiple platforms, and maintain accurate financial records. This role requires strong communication skills, organizational ability, and basic accounting knowledge.Key Responsibilities:Customer Service &amp; Order Management<ul><li>Confirm orders with customers via phone, WhatsApp, or other communication channels</li><li>Manage and process orders from Shopify, WhatsApp, Instagram, and Daraz</li><li>Handle after-sales service, including complaints, exchanges, and refunds</li><li>Maintain positive customer relationships and ensure timely responses</li><li>Coordinate with logistics partners for order dispatch and tracking</li></ul>Operations &amp; Administration<ul><li>Maintain proper records of daily orders and customer interactions</li><li>Ensure smooth coordination between customer service and dispatch teams</li><li>Monitor pending, returned, and cancelled orders</li></ul>Finance &amp; Accounts<ul><li>Maintain daily sales records and cash flow tracking</li><li>Reconcile monthly sales reports from Shopify, Daraz, and other platforms</li><li>Record expenses and prepare basic monthly financial summaries</li><li>Coordinate with management for financial reporting</li></ul>Requirements:<ul><li>Minimum Intermediate / Bachelor&rsquo;s degree preferred</li><li>Experience in customer service or e-commerce operations preferred</li><li>Basic knowledge of accounting and MS Excel</li><li>Familiarity with Shopify and Daraz seller center is a plus</li><li>Strong communication and organizational skills</li><li>Ability to multitask and work in a fast-paced environment</li></ul>Working Hours: 9 AM - 6 PMJob Type: Full-timeApplication Question(s):<ul><li>What is the Salary you are expecting?</li></ul>Work Location: In person

Office assistant

Premio Travel and Tours

Job Description: We are looking for a motivated and friendly Front Office Assistant to manage front desk operations, handle incoming calls, and support basic sales activities. The ideal candidate should have good communication skills and a customer-focused attitude.Responsibilities:<ul><li>Greet and assist walk-in customers</li><li>Answer and handle incoming calls professionally</li><li>Respond to customer inquiries and provide product/service information</li><li>Support sales activities and follow up with potential clients</li><li>Maintain customer records and update databases</li><li>Perform general administrative and front desk duties</li></ul>Requirements:<ul><li>High school diploma or equivalent</li><li>Good communication and interpersonal skills</li><li>Basic computer knowledge (MS Office)</li><li>Sales experience is a plus</li><li>Ability to multitask and work in a team</li></ul>Job Type: Full-timePay: Rs30,000.00 - Rs50,000.00 per monthWork Location: In person

Front Office Assistant

Quick Mart

We are looking for a responsible and hardworking Online Shop Assistant to manage daily online store operations. The candidate will handle customer queries, process orders, and assist in packing and dispatching products.Responsibilities:<ul><li>Respond to customer messages on WhatsApp, Facebook, or Website</li><li>Confirm and process customer orders</li><li>Pack products carefully and prepare for delivery</li><li>Update product information and stock records</li><li>Coordinate with courier services for delivery</li><li>Maintain record of daily orders and sales</li></ul>Requirements:<ul><li>Basic computer knowledge</li><li>Ability to use WhatsApp and Facebook</li><li>Good communication skills</li><li>Responsible and honest person</li><li>Experience in online store (preferred)</li></ul>Job Type: Part-timePay: Rs25,000.00 - Rs30,000.00 per monthWork Location: In person

Order Booker (E Commerce)

quickwebwizards

We are looking for a Client Communication &amp; Sales Assistant to help manage client conversations and support our growing digital services business.The ideal candidate should have strong written English, professional communication skills, and attention to detail. Your role will be to respond to client inquiries, understand their requirements, and help guide them through our services.You will be working with clients from the US, UK, and international markets, so clear and professional communication is essential.Responsibilities<ul><li>Respond to client messages and inquiries</li><li>Understand project requirements and communicate them clearly to the team</li><li>Provide project updates and maintain professional communication</li><li>Follow up with clients regarding revisions or additional work</li><li>Suggest related services when appropriate</li><li>Maintain organized communication records</li></ul>Requirements<ul><li>Strong written English communication skills</li><li>Professional and polite communication style</li><li>Ability to understand client requirements clearly</li><li>Attention to detail and organization</li><li>Ability to work in a team environment</li></ul>Pay: Rs50,000.00 - Rs100,000.00 per monthApplication Question(s):<ul><li>How many years of experience do you have in sales or client communication? Please briefly explain which part of the sales process you have handled (lead generation, client communication, closing deals, etc.).</li><li>Are you more comfortable communicating with clients through:</li><li>Chat / written communication</li><li>Voice calls</li><li>Both chat and calls</li></ul>Please explain your experience.<ul><li>How would you rate your written English communication skills?</li><li>Do you have any knowledge or experience related to the following services?</li></ul><ul><li>Graphic design services</li><li>Document formatting and editing</li><li>Ebook or book design</li><li>Virtual assistant services</li></ul>Please describe your experience if any.<ul><li>Are you comfortable working 6PM to 3AM?</li></ul>Work Location: In person

Client Communication & Sales Assistant (Onsite)

Universal Fire Protection Co Pvt Ltd

We are looking for a to support our daily office operations. The ideal candidate should have basic knowledge in handling office communication, documentation, and customer coordination.Key Responsibilities<ul><li>Communicate with customers professionally (in person, phone, and email)</li><li>Answer and manage incoming phone calls</li><li>Respond to customer emails and inquiries</li><li>Create and manage invoices, delivery challans, and incoming records</li><li>Maintain office files, records, and documentation</li><li>Coordinate with internal staff for deliveries and customer requirement.</li><li>Perform general administrative and office support duties</li></ul>Required Skills &amp; Qualifications<ul><li>Good communication skills (English &amp; Urdu preferred)</li><li>Basic computer skills (MS Word, Excel, Email handling)</li><li>Ability to create invoices and challans accurately</li><li>Well-organized, punctual, and responsible</li><li>Ability to work independently and as part of a team</li></ul>Preferred (But Not Mandatory)<ul><li>Familiarity with customer handling</li><li>Experience with billing or accounting software</li></ul>What We Offer<ul><li>Professional working environment</li><li>Learning and growth opportunities</li><li>Stable job with long-term potential</li></ul>Interested candidates are encouraged to apply with their updated CV.Location: Shop# 2, Plot 4/1 ,3-F Block 3 Nazimabad 3, Karachi, 74600Contact No: 03435680344Job Type: Full-timePay: Rs30,000.00 - Rs35,000.00 per monthWork Location: In person

Admin Assistant (Female)

Telemarketing

Position- Call center Agent-Customer support-No sales jobRole Includes:<ul><li>Handle calls, messages, and emails</li><li>Resolve client issues promptly</li><li>Maintain client records</li></ul>Perks:<ul><li>Fixed salary + incentives</li><li>Flexible hours</li><li>Skill-building workshops</li><li>Career advancement opportunities</li></ul>Requirements:<ul><li>Good verbal communication skills</li><li>Customer-focused attitude</li><li>Basic computer knowledge</li><li>Ability to handle calls with patience and clarity</li><li>Call center or customer service experience is a plus, but not required</li></ul>Job Types: Full-time, Part-time, FresherPay: Rs40,000.00 per monthApplication Question(s):<ul><li>do you live in or near by gulistan e johar/gulshan e iqbal?</li></ul>Language:<ul><li>Fluent in English (Required)</li></ul>Work Location: In person

Part-Time Call Centre Executive /CSR-CUSTOMER SERVICE REPRESENTATIVE-FRESH CANDIDATES

Midciti Hospital

Job OverviewMidciti Caf&eacute; is seeking experienced and dynamic hospitality professionals for the positions of Restaurant Manager and Assistant Restaurant Manager. The ideal candidates will be responsible for overseeing daily restaurant operations, leading teams, ensuring service excellence, and maintaining strong cost and inventory control systems.Key ResponsibilitiesRestaurant Manager:<ul><li>Oversee daily restaurant operations and floor activities</li><li>Lead, train, and supervise front-of-house and kitchen teams</li><li>Ensure exceptional customer service and high hygiene standards</li><li>Monitor food costs, labor utilization, and operational expenses</li><li>Oversee inventory control, stock management, and supplier coordination</li><li>Review sales performance and assist with profit &amp; loss tracking</li><li>Ensure compliance with safety regulations and internal SOPs</li></ul>Assistant Restaurant Manager:<ul><li>Support the Restaurant Manager in daily operational management</li><li>Supervise staff and assist in onboarding and training</li><li>Handle customer feedback and resolve service issues professionally</li><li>Assist in inventory management and stock control</li><li>Maintain shift discipline and operational efficiency</li></ul>Training &amp; Cost Management Responsibilities<ul><li>Conduct structured staff training and ongoing performance development</li><li>Implement SOP-based operational training programs</li><li>Monitor food costing, labor costing, and expense control</li><li>Perform regular stock counts and identify discrepancies</li><li>Implement waste control measures and improve operational efficiency</li><li>Assist in menu pricing and profitability analysis</li></ul>Requirements<ul><li>Proven experience in Restaurant Management (Desi cuisine experience preferred)</li><li>Strong leadership, communication, and team management skills</li><li>Sound knowledge of budgeting, costing, and inventory systems</li><li>Ability to work flexible shifts, including weekends</li><li>Hospitality-related qualification preferred</li></ul>What We Offer<ul><li>Competitive salary package</li><li>Performance-based career growth</li><li>Professional and supportive work environment</li><li>Long-term development opportunities</li></ul>Job Types: Full-time, Part-timeExpected hours: 10.0 per weekWork Location: In person

RESTAURANT MANAGER / ASSISTANT RESTAURANT MANAGER

Explore 791+ Customer service assistant in Karachi this March. Find roles across top companies and apply now to boost your career.