customer service representative Jobs in Karachi

customer service representative

customer service representative (csr) Jobs in Karachi

customer service representative (csr)

accounts assistant

customer support executive Jobs in Karachi

customer support executive

customer support representative Jobs in Karachi

customer support representative

customer service assistant

The Hunar Foundation

Job Title: Assistant Instructor &ndash; Customer Service Organization: The Hunar Foundation &ndash; CVI Location: Saddar, Karachi Job Type: Full-time 8:30 AM to 5:30 PM | 6-Month ContractJob Summary: The Hunar Foundation is seeking a motivated Assistant Instructor for the Customer Service course at CVI. The ideal candidate will support the lead instructor in delivering lessons, conducting practical sessions, and ensuring smooth class operations.Key Responsibilities:<ul><li>Assist the lead instructor during class sessions.</li><li>Manage lesson plans and maintain discipline in the classroom.</li><li>Deliver selected theory and practical sessions.</li><li>Support student placement and admissions activities.</li><li>Undertake other tasks as assigned by the Institute Manager.</li></ul>Requirements:<ul><li>Qualification: Intermediate or higher.</li><li>Experience: 1 Year+ Teaching or industry experience in customer service is preferred.</li><li>Skills: Good communication, discipline management, and teamwork skills.</li><li>Availability: Able to join immediately.</li><li>Preference: Male candidates preferred.</li></ul>Contract Duration: 6 months (Full-time)How to Apply: Send your CV to careers@hunarfoundation.org with the subject line &ldquo;Assistant Instructor &ndash; Customer Service (CVI)&rdquo;.Job Type: Full-timePay: Rs35,000.00 - Rs45,000.00 per monthWork Location: In person

Assistant Instructor - Customer Service

The Bran Pac

About the RoleWe are seeking a proactive and empathetic Customer Service Intern to join our team. This role is ideal for individuals eager to learn how to communicate with clients, resolve queries, and contribute to a positive customer experience. You will gain hands-on exposure to customer support operations, CRM tools, and service protocols.Key Responsibilities<ul><li>Assist in handling customer inquiries via email, phone, chat, or social media.</li><li>Provide accurate information regarding products, services, and company policies.</li><li>Log and track customer interactions using internal tools or CRM systems.</li><li>Support in following up on pending queries and ensuring timely resolution.</li><li>Collaborate with the support team to improve customer satisfaction.</li><li>Escalate complex issues to senior team members when needed.</li><li>Assist in preparing FAQs, support documentation, and feedback reports.</li><li>Collect customer feedback and share insights with relevant teams.</li></ul>Requirements<ul><li>Currently pursuing or recently completed a degree/diploma in Business, Communications, Marketing, or related field.</li><li>Strong verbal and written communication skills.</li><li>Good listening skills and a customer-first attitude.</li><li>Basic problem-solving skills and willingness to learn.</li><li>Familiarity with MS Office or Google Workspace; knowledge of CRM is a plus.</li><li>Ability to remain calm under pressure and handle multiple tasks.</li></ul>Skills You Will Learn<ul><li>Professional customer communication</li><li>Conflict resolution &amp; complaint handling</li><li>CRM &amp; Helpdesk software usage</li><li>Team collaboration and client relationship management</li><li>Service etiquette and process documentation</li></ul>Perks &amp; Benefits<ul><li>Internship certificate upon completion</li><li>Mentorship and training sessions</li><li>Exposure to customer service tools and processes</li><li>Opportunity for full-time placement based on performance</li></ul>Job Type: Internship Contract length: 3 monthsWork Location: In person

Customer Service Intern

JOFA Group

As a Customer Service Executive, you will be the main point of contact for customers, handling inquiries, complaints, and requests related to products, orders, and brand services.Key Responsibilities<ul><li>Respond to customer queries via phone, email, chat, or social media.</li><li>Handle order processing, exchanges, returns, and refunds.</li><li>Provide detailed product information.</li><li>Coordinate with warehouse and logistics teams to ensure timely delivery.</li><li>Maintain records of customer interactions and feedback.</li><li>Manage customer escalations with professionalism and empathy.</li><li>Support marketing and sales teams during campaigns or launches.</li><li>Monitor brand reputation on online platforms (Instagram, WhatsApp, etc.).</li></ul>Skills &amp; Qualifications<ul><li>Excellent communication and interpersonal skills.</li><li>Passion for fashion and understanding of current trends.</li><li>Problem-solving and multitasking ability.</li><li>Fluency in English</li><li>Previous experience in fashion retail, e-commerce, or luxury brands preferred.</li><li>Educational background: Bachelor&rsquo;s degree in Business, Fashion Management, or related field.</li></ul>Job Type: Full-timeWork Location: In person

Customer Service Executive – Fashion Brand

Telemarketing

We are seeking a highly motivated and customer-focused Customer Service Representative (CSR) to join our team. In this role, you will be the first point of contact for customers. About the Role:Are you ready to join a dynamic team where your voice makes a difference? We are seeking enthusiastic Call Center Executives to deliver exceptional support to our clients. This is a no-sales, no-target role, focused entirely on providing exceptional service and building relationships.Why Join Us:<ul><li>No Sales. No Targets. Your focus is client support, not numbers.</li><li>Competitive salary and growth opportunities.</li><li>Training and development programs to enhance your skills.</li><li>Positive, collaborative, and supportive work culture.</li></ul>Perks &amp; Benefits:<ul><li>Friendly work environment</li><li>Skill-building workshops and career growth path</li><li>Flexible working options</li><li>Job Types: Full-time, Part-time</li></ul>Language:<ul><li>Good English (Required)</li></ul>Job Type: Full-timePay: Up to Rs40,000.00 per monthApplication Question(s):<ul><li>Do you live near Gulshan-e- iqbal Karachi?</li></ul>Language:<ul><li>Fluent In English (Required)</li></ul>Job Types: Full-time, Part-time, FresherApplication Question(s):<ul><li>Do you live near Gulshan e iqbal / jauhar /maosamiyat ?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Language:<ul><li>Fluent in English (Required)</li></ul>Work Location: In personJob Types: Full-time, Part-time, FresherPay: Rs40,000.00 per monthLanguage:<ul><li>Fluent in English (Required)</li></ul>Location:<ul><li>Karachi Gulistan-E-Jouhar (Kp-2023) (Preferred)</li></ul>Work Location: In person

Customer Centre Agents (Part Time)

Looking for a dedicated, empathetic, and detail-oriented Customer Service Representative (CSR) to support our customers through exceptional service and support. About the Role:Are you ready to join a dynamic team where your voice makes a difference? We are seeking enthusiastic Call Center Executives to deliver exceptional support to our clients. This is a no-sales, no-target role, focused entirely on providing exceptional service and building relationships.<ul><li>Excellent communication and interpersonal skills.</li><li>Strong problem-solving abilities.</li><li>Patience, empathy, and a positive attitude.</li><li>Ability to multitask and work under pressure.</li></ul>Why Join Us:<ul><li>No Sales. No Targets. Your focus is client support, not numbers.</li><li>Competitive salary and growth opportunities.</li><li>Training and development programs to enhance your skills.</li><li>Positive, collaborative, and supportive work culture.</li></ul>Perks &amp; Benefits:<ul><li>Friendly work environment</li><li>Skill-building workshops and career growth path</li><li>Flexible working options</li></ul>Job Types: Full-time, Part-timeLanguage:<ul><li>Good English (Required)</li></ul>Job Type: Full-timePay: Up to Rs40,000.00 per monthApplication Question(s):<ul><li>Do you live near Gulshan-e- iqbal Karachi?</li></ul>Language:<ul><li>Fluent In English (Required)</li></ul>Job Types: Full-time, Part-time, FresherApplication Question(s):<ul><li>Do you live near Gulshan e iqbal / jauhar /maosamiyat ?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Language:<ul><li>Fluent in English (Required)</li></ul>Work Location: In personJob Types: Full-time, Part-time, FresherPay: Rs40,000.00 per monthLanguage:<ul><li>Fluent in English (Required)</li></ul>Location:<ul><li>Karachi Gulistan-E-Jouhar (Kp-2023) (Preferred)</li></ul>Work Location: In person

Part-Time Call Centre Agents /CSR-CUSTOMER SERVICE REPRESENTATIVE

F&B ( Costa Coffee & IHOP)

Job Opportunity &ndash; Assistant Manager (Quality) | Coffee Shop We are looking for a passionate and detail-oriented Assistant Manager &ndash; Quality to join our coffee shop team. The ideal candidate will ensure that our products and service consistently meet the highest quality standards and deliver an exceptional customer experience.Key Responsibilities:<ul><li>Monitor product quality and consistency across all coffee offerings</li><li>Ensure hygiene, cleanliness, and operational standards are maintained</li><li>Conduct regular quality checks and staff training</li><li>Collaborate with operations and barista teams to maintain excellence</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree or relevant qualification in Food Science, Hospitality, or Management</li><li>2&ndash;4 years of experience in quality control or operations (preferably in the caf&eacute; or restaurant industry)</li><li>Strong attention to detail and leadership skills</li><li>Passion for coffee and customer satisfaction</li></ul>Location: Karachi DHA Salary: Competitive &ndash; based on experienceIf you&rsquo;re dedicated to maintaining top-quality standards and love the caf&eacute; environment, we&rsquo;d love to hear from you!Job Type: Full-timePay: Rs70.00 - Rs100,000.00 per monthWork Location: In person

Assistant Manager (Quality) | Coffee Shop

SG Allied Businesses Ltd

Job OverviewWe are looking for a motivated and organized Assistant Manager &ndash; Sales to join our growing team. The ideal candidate will oversee daily customer coordination, ensure timely order processing and dispatch, and manage delivery riders and recovery follow-ups.Key Responsibilities<ul><li>Handle customer inquiries and ensure smooth order taking and timely dispatch</li><li>Supervise and coordinate riders for deliveries</li><li>Monitor dispatch schedules and maintain delivery performance standards</li><li>Conduct recovery follow-ups and maintain payment records</li><li>Support the Sales Manager in achieving monthly sales and customer-service targets</li><li>Prepare daily and weekly reports on orders, deliveries, and recoveries</li></ul>Requirements<ul><li>Minimum 3 years of experience in a similar sales or dispatch coordination role</li><li>Strong communication and customer-service skills</li><li>Ability to manage a team of riders and handle customer complaints professionally</li><li>Proficient in MS Office / Google Workspace</li><li>Graduate degree preferred</li></ul>What We Offer<ul><li>Competitive salary and performance-based incentives</li><li>Supportive work environment with growth opportunities</li><li>Exposure to fast-growing agribusiness and retail operations</li></ul>Apply now with your updated CV.Job Type: Full-timeApplication Question(s):<ul><li>have you handled similar tasks as mentioned in Job description? </li><li>Current salary </li><li>Last 2 company names </li><li>last 2 job titles</li></ul>Work Location: In person

Assistant Manager – Sales

Explore 1030+ Customer service assistant in Karachi this October. Find roles across top companies and apply now to boost your career.