customer service representative Jobs in Karachi

customer service representative

sales associate

associate customer advocate Jobs in Karachi

associate customer advocate

customer sales representative Jobs in Karachi

customer sales representative

account assistant

customer service assistant

Horizon Tech

The ideal candidate will be responsible for handling customer inquiries and issues across e-commerce platforms to ensure a smooth shopping experience and high customer satisfaction.Responsibilities<ul><li>Respond promptly and professionally to customer queries, messages, and complaints.</li><li>Process returns, refunds, and replacements in line with company and platform policies.</li><li>Coordinate with logistics, operations, and other teams to resolve customer concerns.</li><li>Maintain customer interaction records and follow up on open issues.</li><li>Strive to maintain high levels of customer satisfaction and positive feedback ratings.</li></ul>Must Haves<ul><li>Strong communication and interpersonal skills (verbal and written).</li><li>Proven ability in problem-solving, conflict resolution, and handling escalations.</li><li>Prior experience in customer service, support, or e-commerce operations.</li><li>Ability to multitask and work in a fast-paced environment.</li><li>Minimum 2-4 years of experience in customer service (preferably in e-commerce).</li><li>Customer Support Tools: Hands-on experience with Zendesk, Freshdesk, or Gorgias.</li><li>Certifications in customer service or CRM tools will be an added advantage</li></ul>Other Details<ul><li>Job Timings: On-site evening night shift following US EST</li><li>Office location: Off to Shahrah-e-Faisal, PECHS, Karachi</li></ul>Job Type: Full-timePay: Rs100,000.00 - Rs150,000.00 per monthApplication Question(s):<ul><li>Are you comfortable working on a evening night shift?</li><li>What will be your expected salary? </li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>communication and interpersonal skills (verbal and written).: 3 years (Required)</li><li>problemsolving, conflict resolution, handling escalations.: 3 years (Required)</li><li>customer service, support, or e-commerce operations.: 3 years (Required)</li><li>customer service (preferably in e-commerce).: 3 years (Required)</li><li>Tools:Zendesk, Freshdesk, or Gorgias.: 3 years (Required)</li><li>customer service or CRM tools will be an added advantage: 3 years (Required)</li></ul>Language:<ul><li>Fluent Englsh (Required)</li></ul>Location:<ul><li>Karachi (Required)</li></ul>Work Location: In person

Customer Service Executive - E-commerce

Ali Builders & Developers

We are seeking customer service agent (Female) to join our dynamic client relations team. If you have experience working in call centers or customer service) , we invite you to apply.Key Responsibilities:<ul><li>Make outbound calls to clients for payment recovery and service follow-ups.</li><li>Update client information and call outcomes on CRM systems and Excel sheets.</li><li>Resolve client queries and escalate complex cases to the relevant department.</li><li>Maintain daily call logs and prepare reports for supervisors.</li></ul>Requirements:<ul><li>2&ndash;3 years of call center or customer relations experience (banking sector preferred).</li><li>Strong verbal communication and persuasion skills.</li><li>Basic proficiency in Microsoft Excel.</li><li>Must be available to work from 10:00 AM to 7:00 PM.</li><li>Willingness to undergo a 3-month probation period.</li></ul>Why Join Us?<ul><li>Friendly and collaborative work environment.</li><li>Opportunity to build a career in customer relationship management and recovery.</li><li>Competitive salary package with potential growth based on performance.</li></ul>Working Hours: 10:00 AM to 7:00 PM.Job Type: Full-timePay: Rs30,000.00 per monthWork Location: In person

Customer Service Agent(Female)

Telemarketing

Searching for friendly, detail-oriented, and customer-focused individuals to join our Call Centre as Customer Service Representatives (CSR).About the Role:Are you ready to join a dynamic team where your voice makes a difference? We are seeking enthusiastic Call Center Executives to deliver exceptional support to our clients. This is a no-sales, no-target role, focused entirely on providing exceptional service and building relationships.Why Join Us:No Sales. No Targets. Your focus is client support, not numbers.Positive, collaborative, and supportive work culture.Competitive salary and growth opportunities.Training and development programs to enhance your skills.Make a real impact by helping clients and being part of a professional team.Skill-building workshops and career growth pathFlexible working optionsFixed Salary + Uncapped Commissions + Daily &amp; Weekly IncentivesApplication Question(s):<ul><li>Do you live near Gulshan-e- iqbal Karachi?</li></ul>Language:<ul><li>Fluent In English (Required)</li></ul>Job Types: Full-time, Part-time, FresherPay: Rs40,000.00 per monthLanguage:<ul><li>Fluent in English (Required)</li></ul>Location:<ul><li>Karachi Gulistan-E-Jouhar (Kp-2023) (Required)</li></ul>Work Location: In person

Customer Services Executives (Part Time)

We are seeking a Customer Service Representative (CSR) to join our team. The CSR will be responsible for interacting with customers to provide information in response to inquiries about products and services, handle complaints, process orders, and ensure customer satisfaction. The ideal candidate is patient, empathetic, and passionate about helping others.About the Role:Are you ready to join a dynamic team where your voice makes a difference? We are seeking enthusiastic Call Center Executives to deliver exceptional support to our clients. This is a no-sales, no-target role, focused entirely on providing exceptional service and building relationships.Why Join Us:No Sales. No Targets. Your focus is client support, not numbers.Competitive salary and growth opportunities.Training and development programs to enhance your skills.Positive, collaborative, and supportive work culture.Perks &amp; Benefits:Friendly work environmentSkill-building workshops and career growth pathFlexible working optionsJob Types: Full-time, Part-timeLanguage:<ul><li>Good English (Required)</li></ul>Job Type: Full-timePay: Up to Rs40,000.00 per monthApplication Question(s):<ul><li>Do you live near Gulshan-e- iqbal Karachi?</li></ul>Language:<ul><li>Fluent In English (Required)</li></ul>Job Types: Full-time, Part-time, FresherApplication Question(s):<ul><li>Do you live near Gulshan e iqbal / jauhar /maosamiyat ?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Language:<ul><li>Fluent in English (Required)</li></ul>Work Location: In personJob Types: Full-time, Part-time, FresherPay: Rs40,000.00 per monthLanguage:<ul><li>Fluent in English (Required)</li></ul>Location:<ul><li>Karachi Gulistan-E-Jouhar (Kp-2023) (Preferred)</li></ul>Work Location: In person

Customer Centre Agents (Part Time)

We are Searching for friendly, detail-oriented, and customer-focused individuals to join our Call Centre as Customer Service Representatives (CSR).About the Role:Are you ready to join a dynamic team where your voice makes a difference? We are seeking enthusiastic Call Center Executives to deliver exceptional support to our clients. This is a no-sales, no-target role, focused entirely on providing exceptional service and building relationships.Why Join Us:&bull;No Sales. No Targets. Your focus is client support, not numbers.&bull;Competitive salary and growth opportunities.&bull;Training and development programs to enhance your skills.&bull;Positive, collaborative, and supportive work culture.&bull;Make a real impact by helping clients and being part of a professional team.Perks &amp; Benefits:&bull;Friendly work environment&bull;Skill-building workshops and career growth path&bull;Recognition and appreciation for your contribution&bull;Flexible working optionsFixed Salary + Uncapped Commissions + Daily &amp; Weekly IncentivesJob Type: Full-time &amp; Part -TimePay: Up to Rs40,000.00 per monthApplication Question(s):<ul><li>Do you live near Gulshan-e- iqbal Karachi?</li></ul>Language:<ul><li>Fluent In English (Required)</li></ul>Job Types: Full-time, Part-time, FresherPay: Rs40,000.00 per monthLanguage:<ul><li>Fluent in English (Required)</li></ul>Location:<ul><li>Karachi Gulistan-E-Jouhar (Kp-2023) (Required)</li></ul>Work Location: In person

S.S.SCIENTIFIC SYSTEM

Role DescriptionThis is a full-time on-site role for an Executive Office Assistant located in the Karachi Division. The Executive Office Assistant will be responsible for handling various administrative tasks, maintaining office equipment, providing clerical support, and ensuring smooth office operations. This role requires excellent phone etiquette, effective communication skills, and the ability to manage multiple tasks efficiently.Qualifications<ul><li>Excellent Communication and Customer Service skills</li><li>Ability to train customers on product usage</li><li>Strong interpersonal and negotiation skills</li><li>Self-motivated and results-driven</li><li>Proficiency in market research and analysis</li><li>Bachelor&rsquo;s degree in Marketing, Business Administration, or related field preferred</li><li>Experience in the scientific supplies industry is a plus</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs45,000.00 per monthWork Location: In person

Female Office Assistant

Jorofy Private Limited

Siar Digital is looking for talented and detail-oriented professionals for the role of &ldquo;Assistant Manager &ndash;Fulfillment&rdquo;. The Fulfillment Assistant Manager is responsible for overseeing day-to-day fulfillment operations, ensuring timely and accurate order processing, inventory management, and smooth coordination between warehouse, logistics, and customer service teams.Key Responsibilities:<ul><li>Order Management:</li><li>Supervise daily order processing and ensure timely dispatch.</li><li>Monitor order accuracy and resolve discrepancies quickly.</li><li>Inventory &amp; Warehouse Operations:</li><li>Assist in maintaining optimal inventory levels.</li><li>Ensure stock accuracy through periodic audits and cycle counts.</li><li>Coordinate with the warehouse team for space optimization and stock movement.</li><li>Logistics &amp; Delivery:</li><li>Work with courier partners to ensure on-time and cost-effective delivery.</li><li>Track shipment performance and handle escalation of delivery issues.</li><li>Team Supervision:</li><li>Assist in managing warehouse and fulfillment staff, including training and scheduling.</li><li>Motivate the team to achieve targets and maintain high-quality standards.</li><li>Process Improvement:</li><li>Identify bottlenecks and recommend process improvements.</li><li>Support the implementation of automation tools and systems for efficiency.</li><li>Reporting &amp; KPIs:</li><li>Monitor key metrics such as order fulfillment rate, delivery timelines, and customer satisfaction.</li><li>Prepare regular performance reports for the Fulfillment Manager.</li><li>Compliance &amp; Safety:</li><li>Ensure adherence to company policies, health &amp; safety, and regulatory compliance in warehouse operations.</li></ul>Key Skills &amp; Competencies:<ul><li>Strong leadership and team management skills.</li><li>Excellent communication and problem-solving abilities.</li><li>Good knowledge of warehouse/fulfillment operations, logistics, and supply chain management.</li><li>Proficiency in MS Excel, ERP, or WMS systems.</li><li>Ability to work under pressure and handle multiple priorities.</li></ul>Qualifications &amp; Experience:<ul><li>Bachelor&rsquo;s degree or Diploma in Supply Chain, Business Administration, or related field.</li><li>3 years of experience in fulfillment, warehouse, or supply chain operations (with at least 1 year in a supervisory/assistant manager role).</li><li>Experience in e-commerce, retail, or distribution industry preferred.</li></ul>Location DHA Phase 1 , Karachi, Pakistan.Interested candidates meeting the required criteria can send their resumes at careers@siardigital.com mentioning &quot;Assistant Manager &ndash; Fulfillment&quot; in the subject line.Job Type: Full-timeApplication Question(s):<ul><li>Current Salary and Expected Salary?</li></ul>Experience:<ul><li>Ecommerce: 2 years (Preferred)</li></ul>Work Location: In person

Fulfillment- Assistant Manager

Explore 1157+ Customer service assistant in Karachi this October. Find roles across top companies and apply now to boost your career.

1157 customer service assistant jobs IN Karachi

Customer Service Executive - E-commerce

Customer Service Agent(Female)

Customer Services Executives (Part Time)

Customer Centre Agents (Part Time)

Customer Services Executives (Part Time)

Female Office Assistant

Fulfillment- Assistant Manager