customer support executive Jobs in Karachi

customer support executive

accounts assistant

office assistant

admin assistant

call center agent

customer service assistant

Al-Hamd International Container Terminal

AL-HAMD INTERNATIONAL CONTAINER TERMINALUrgent HiringPosition: Assistant Manager &ndash; Customer Service Department (CSD)Job Responsibilities:<ul><li>Oversee and manage the day-to-day operations of the Customer Service Department, ensuring smooth and efficient service delivery.</li><li>Supervise customer service staff, monitor performance, and ensure adherence to company policies and service standards.</li><li>Handle and resolve complex customer queries, complaints, and escalations in a timely and professional manner.</li><li>Maintain effective communication and coordination with Shipping Lines, Freight Forwarders, customers, and relevant institutions.</li><li>Ensure seamless coordination with internal departments for container arrivals, de-stuffing, off-hiring, and related operations.</li><li>Review and authorize customer documentation, including waivers and service-related approvals, ensuring compliance with company procedures.</li><li>Analyze customer service trends, identify areas for improvement, and implement strategies to enhance customer satisfaction.</li><li>Ensure accurate record-keeping and reporting of customer interactions, service issues, and departmental performance.</li><li>Drive process improvements and support digitalization initiatives for enhanced operational efficiency.</li></ul>Educational Background &amp; Skill Set:<ul><li>Bachelor&rsquo;s degree from a recognized institution (Master&rsquo;s degree preferred).</li><li>Minimum 3&ndash;5 years of relevant experience, preferably in the logistics, shipping, or terminal operations industry, with at least 1&ndash;2 years in a supervisory role.</li><li>Strong leadership and team management skills.</li><li>Excellent communication, interpersonal, and problem-solving abilities.</li><li>Sound knowledge of customer service practices and documentation processes.</li><li>Proficiency in IT applications and systems relevant to terminal/customer operations.</li><li>Ability to work under pressure and manage multiple tasks effectively.</li></ul>How to Apply:If you are a motivated professional looking to advance your career in a fast-paced and growth-oriented environment, we encourage you to apply by sending your updated resume and cover letter to Jobs@aictpk.com. Please mention the position title &ldquo;Assistant Manager &ndash; CSD&rdquo; in the subject line.Al-Hamd International Container Terminal is an equal opportunity employer. Female candidates and individuals from diverse backgrounds are strongly encouraged to apply.Job Type: Full-timeWork Location: In person

Assistant Manager – Customer Service Department (CSD)

Leaders Training Center

Job Title: Customer Service &amp; Admin Assistant (Male) Employment Type: Full-Time | On-site Location: Doha, Qatar Company: Leaders Training CentreCompensation:<ul><li>Gross Salary: QAR 2,200 per month</li><li>Basic Salary: QAR 1,500 + Accommodation provided</li></ul>About the RoleLeaders Training Centre is looking for a customer-focused and organized Customer Service &amp; Admin Assistant to support front desk operations and administrative tasks. This role is ideal for someone with strong communication skills and basic Excel knowledge, who can manage both customer interaction and office coordination efficiently.Key Responsibilities<ul><li>Welcome and assist students, visitors, and clients professionally</li><li>Provide information about courses, schedules, and services</li><li>Handle customer inquiries (walk-ins, calls, WhatsApp)</li><li>Perform administrative tasks including data entry, documentation, and record keeping</li><li>Maintain and update records using MS Excel and office tools</li><li>Coordinate class schedules, appointments, and internal activities</li><li>Support daily office operations and ensure smooth workflow</li></ul>Requirements<ul><li>Bachelor&rsquo;s Degree (preferred)</li><li>Strong communication and customer handling skills</li><li>Basic to intermediate MS Excel and MS Office proficiency</li><li>Ability to multitask and stay organized</li><li>Positive attitude and professional behavior</li><li>Prior experience in customer service or admin role is an advantage</li></ul>How to ApplyEmail your CV to: tallat@leaders.qa WhatsApp: +974 3005 8021Application Requirement: Please share a short 1&ndash;2 minute video introduction via WhatsApp highlighting your communication skills and experience.Pay: Rs2,200.00 per monthApplication Question(s):<ul><li>How would you rate your English speaking and writing skills? (Basic / Intermediate / Fluent)</li><li>What is your level of proficiency in MS Excel? (Basic / Intermediate / Advanced) Have you used Excel for record keeping, reporting, or tracking data in your previous job? Briefly explain.</li><li>Do you have experience handling customers/clients (walk-ins, calls, WhatsApp)? Please explain your role.</li><li>Are you comfortable handling documentation, scheduling, and data entry tasks on a daily basis? (Yes/No)</li><li>Are you willing to work full-time on-site in Doha, Qatar, with a gross salary of QAR 2,200 (including accommodation)?</li><li>Please share a 1&ndash;2 minute video introduction &amp; updated CV in English via WhatsApp ?</li></ul>Work Location: In person

Customer Service Executive (Admin Support)

Needs

We&rsquo;re hiring a Customer Service Trainee (Abandoned Cart) in Karachi.At The Needs &mdash; A Group of Companies, we are looking for a motivated individual who can handle customer follow-ups, recover abandoned carts, and ensure a smooth and professional customer experience. If you have strong communication skills and enjoy talking to customers in a helpful and persuasive manner, this role is a great starting point for your career.Location: DHA Phase 8, KarachiSalary: PKR 30,000 &ndash; 40,000What you&rsquo;ll do:<ul><li>Follow up with customers who left items in their cart without completing purchase</li><li>Communicate with customers via chat, email, and calls in a polite and professional manner</li><li>Convince and guide customers to complete their orders</li><li>Handle basic customer queries and objections</li><li>Maintain accurate records of follow-ups and conversions</li><li>Coordinate with the sales/support team for smooth order completion</li></ul>What we&rsquo;re looking for:<ul><li>Strong communication skills in English and Urdu (spoken + written)</li><li>Good written communication for chats and emails</li><li>Confident, polite, and customer-focused attitude</li><li>Basic understanding of online shopping / e-commerce is a plus</li><li>Ability to handle repetitive follow-ups with patience</li><li>Willingness to learn and improve sales communication skills</li></ul>Bonus points if you have:<ul><li>Experience in customer service, call center, or online chat support</li><li>Basic sales or persuasion skills</li><li>Familiarity with Shopify or e-commerce platforms</li></ul>How to apply:Send your CV and a short introduction about yourself to:humanresource@dsyndicate.co | WhatsApp: 0370 1353789If you can communicate well, stay polite under pressure, and help customers complete their purchases&mdash;you&rsquo;re exactly who we&rsquo;re looking for.#Hiring #KarachiJobs #CustomerService #CallCenterJobs #EcommerceJobs #AbandonedCart #CustomerSupport #SalesSupport #JobsInKarachiPay: Rs30,000.00 - Rs40,000.00 per monthApplication Question(s):<ul><li>We must fill this position urgently. Can you start immediately?</li></ul><ul><li>Are you comfortable working in an onsite setting?</li></ul><ul><li>What is your current or the last drawn salary?</li></ul>Work Location: In person

Customer Service Trainee (Abandoned Cart-Female)

Telemarketing

Customer Support Call Center Agent (No Sales) &ndash; Flexible HoursJoin Our Team &amp; Build Your Career in Customer Support!We&rsquo;re looking for motivated and friendly individuals to join our team as Customer Support Call Center Agents. If you enjoy helping people and solving problems, this role is perfect for you&mdash;no sales involved!What You&rsquo;ll Do:<ul><li>Handle inbound calls, messages, and emails professionally</li><li>Resolve customer queries quickly and effectively</li><li>Maintain accurate client records and updates</li><li>Deliver a positive and helpful customer experience</li></ul>What We Offer:<ul><li>Competitive fixed salary + performance-based incentives</li><li>Flexible working hours</li><li>Ongoing training &amp; skill development workshops</li><li>Clear career growth and advancement opportunities</li></ul>What We&rsquo;re Looking For:<ul><li>Strong verbal communication skills</li><li>Customer-first mindset with a positive attitude</li><li>Basic computer knowledge</li><li>Ability to handle calls with patience, clarity, and professionalism</li><li>Prior call center/customer service experience is a plus (Freshers are encouraged to apply!)</li></ul>Why Join Us?Be part of a supportive and growth-focused environment where your skills are valued, and your career can thrive.Job Types: Full-time, Part-time, FresherPay: Rs40,000.00 per monthApplication Question(s):<ul><li>do you live in or near by gulistan e johar/gulshan e iqbal?</li></ul>Language:<ul><li>Fluent in English (Required)</li></ul>Work Location: In person

Part-Time Call Centre Executive /CSR-CUSTOMER SERVICE REPRESENTATIVE-FRESH CANDIDATES

At-Desk PVT LTD

Job description:<ul><li>Perform tasks to support the customer services department in the UK.</li><li>Managing inbound and outbound calls.</li><li>Following various communication scripts when speaking to a caller.</li><li>Customer engagement through voice, chat and other corresponding platforms.</li><li>Identifying customer needs, answering questions and providing solutions/alternatives.</li><li>Keeping records of all conversations organized</li><li>Improving performance and hit goals.</li><li>Managing customer accounts</li><li>Performing data entry tasks as necessary.</li></ul>Skills Requirement:<ul><li>International Call Center Background is mandatory.</li><li>Communication Skills(Speaking English Frequently and Confidently, Good listening skills)</li><li>Multitasking Ability</li><li>Excellent command of computer and internet.</li></ul>Monday to Friday, Alternate Saturdays. 4:00PM - 1:00AM (NIGHT SHIFT)Location: Bahadurabad (on-site)Job Type: Full-timePay: Rs45,000.00 - Rs50,000.00 per monthWork Location: In person

Customer Service Representative (Night Shift - UK Based)

S.S.SCIENTIFIC SYSTEM

Role DescriptionThis is a full-time on-site role for an Executive Office Assistant located in the Karachi Division. The Executive Office Assistant will be responsible for handling various administrative tasks, maintaining office equipment, providing clerical support, and ensuring smooth office operations. This role requires excellent phone etiquette, effective communication skills, and the ability to manage multiple tasks efficiently.Qualifications<ul><li>Excellent Communication and Customer Service skills</li><li>Ability to train customers on product usage</li><li>Strong interpersonal and negotiation skills</li><li>Self-motivated and results-driven</li><li>Proficiency in market research and analysis</li><li>Bachelor&rsquo;s degree in Marketing, Business Administration, or related field preferred</li><li>Experience in the scientific supplies industry is a plus</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs45,000.00 per monthWork Location: In person

Female Office Assistant

Levi Strauss & Co.

<div>
 Levi Strauss &amp; Co. isn't your typical retailer. We've been pushing boundaries since 1873, inventing the blue jean, redefining khakis, and breaking barriers with size-inclusive activewear. We champion sustainability and ethical practices. Our brands (Levi's&reg;, Dockers&reg;, Beyond Yoga&reg;) stand for freedom and self-expression.
 
 
 Assistant Store Manager is an integral part of the store management team by developing the store team and contributing to the successful implementation of strategies and operational excellence that ensure brand equity, customer satisfaction and financial growth. Assumes responsibility for store in the absence of Store Manager and/or Associate Store Manager.
 
 
 
 We're looking for an Assistant Manager who shares our values:
 
 
 
 <ul>
 <li>
 Embraces Originality and Integrity: You share our passion for fashion and understand the importance of our brand heritage.
 </li>
 <li>
 Empathy for Customers and Co-workers: You add positivity to our store culture and play a part in driving a memorable experience for our employees and customers.
 </li>
 <li>
 Demonstrate Courage: We lead with our values. You feel supported to make decisions and lead by example. You are a role model and aspire for more.
 </li>
 <li>
 Drives Performance: You're results-oriented and support the team.
 
 
 </li>
 </ul>
 
 You'll support the leadership team to success:
 
 
 
 <ul>
 <li>
 Growing Sales: Implement strategies to grow sales and analyze data to drive revenue growth.
 </li>
 <li>
 Be a coach: Mentor and motivate team members by providing guidance and leading by example.
 </li>
 <li>
 Operational Excellence: Oversee daily operations to ensure efficiency and uphold high standards.
 </li>
 <li>
 Customer Focus: Provide outstanding customer service and create a welcoming shopping environment.
 
 
 </li>
 </ul>
 
 The role requires someone who:
 
 
 
 <ul>
 <li>
 3+ years retail leadership experience and proven skills in coaching and training; exhibits discretion, professional judgement, tact and diplomacy.
 </li>
 <li>
 You are a collaborative role model exhibiting behaviors aligned with company culture.
 </li>
 <li>
 Complies with all Levi's&reg; Stores policies, procedures, and programs, while able to follow directives of store management.
 </li>
 <li>
 Can handle heavy lifting (up to 40 lbs.) and constantly moving around, kneeling, carrying items, reaching overhead, and climbing ladders.
 
 
 </li>
 </ul>
 
 LOCATION
 
 
 
 Karachi, Pakistan
 
 
 
 FULL TIME/PART TIME
 
 
 
 Full time
 
 
 
 Current LS&amp;Co Employees, apply via your Workday account.
 
</div>

Assistant Store Manager

Explore 643+ Customer service assistant in Karachi this May. Find roles across top companies and apply now to boost your career.