customer success representative Jobs in Islamabad

customer success representative

associate, client support Jobs in Islamabad

associate, client support

customer care representative Jobs in Islamabad

customer care representative

customer service officer Jobs in Islamabad

customer service officer

customer service representative Jobs in Islamabad

customer service representative

customer service associate

Walee Technologies

Location: Islamabad (On-site) Hakeem Easy Finance is looking for a Customer Service Associate to join our growing team in Islamabad. If you're passionate about helping customers, have strong communication skills, and are eager to grow in a fast-paced fintech environment, we want to hear from you!Key Responsibilities:<ul><li>Respond to customer inquiries via phone calls, resolving issues related to loan applications, disbursements, repayments, or account status.</li><li>Make outbound calls for follow-ups, repayment reminders, and customer feedback collection.</li><li>Guide users through the mobile application and educate them on how to use the platform effectively.</li><li>Provide accurate, valid, and complete information by using the right methods and tools.</li><li>Handle complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.</li><li>Maintain detailed records of customer interactions, transactions, comments, and complaints in the CRM system.</li><li>Escalate unresolved issues to the relevant departments (tech, recovery, finance) as per standard operating procedures.</li><li>Meet individual and team performance targets (KPIs) such as call quality, average handling time (AHT), and customer satisfaction scores.</li><li>Adhere to data protection and confidentiality guidelines when handling customer information.</li></ul>Requirements:<ul><li>Fresh graduates or up to 1 year of experience in customer service or a call center environment.</li><li>Excellent written and verbal communication skills in English and/or Urdu.Tech-savvy and comfortable using CRM tools and online platforms.</li><li>Ability to multitask and stay organized under pressure.</li><li>A positive attitude and eagerness to learn.</li></ul>Timings: 9AM to 6PMSalary &amp; Benefits: PKR 40,000/monthJob Type: Full-timePay: Rs40,000.00 per monthWork Location: In person

Customer Service Associate (onsite, I-9 Islamabad)

Fun City

<ul><li>Greet all customers warmly and professionally.</li><li>Provide accurate information about rides and games, including safety procedures and game rules.</li><li>Answer customer queries effectively and courteously.</li><li>Offer a personalized experience by up-selling products and services to enhance customer satisfaction.</li><li>Ensure ride checklists are maintained and completed according to standards.</li><li>Be knowledgeable about all arcade machines and rides at the center.</li><li>Assist in maintaining a clean, organized, and safe station area.</li><li>Follow company procedures for lost and found items and return customers' belongings after rides.</li><li>Monitor patrons to ensure their safety and prevent any potential hazards.</li><li>Explain safety procedures clearly before rides and guide customers on evacuation routes if needed.</li><li>Respond to any customer complaints within 60 seconds and inform the supervisor immediately of any issues or concerns.</li><li>Provide prompt and discerning customer service, ensuring a positive experience for all visitors.</li><li>Maintain a presentable, professional appearance and follow hygiene policies.</li><li>Adhere to company policies regarding confidentiality and do not disclose any sensitive information.</li><li>Discourage accepting gifts or tips from customers and follow the company's code of conduct.</li><li>Report any technical, safety, or operational issues to the supervisor or technical team promptly.</li><li>Strong customer service skills with the ability to engage with a diverse range of customers.</li><li>Thorough knowledge of center products, rides, and systems.</li><li>Ability to handle customer complaints and issues calmly and professionally.</li><li>Detail-oriented with a strong sense of responsibility for customer safety.</li><li>Effective communication skills and the ability to work in a team environment.</li><li>Ensure the highest level of customer satisfaction through professionalism and attention to detail.</li><li>Uphold all company policies, including safety protocols, lost and found procedures, and customer complaint handling.</li><li>Be proactive in maintaining a safe and enjoyable environment for all customers.</li></ul>Education: Minimum Graduation.Experience: 2 years preferably the hospitality industry.Age: 18 to 28 yearsSkills: <ul><li>Customer dealing.</li><li>Outgoing personality.</li><li>Excellent communication skills.</li></ul>Shift: Rotations.Gender: Male &amp; Female both.Job Location: Giga Mall, Islamabad.Interested candidates can drop their CVs at hr@funcity.pkJob Type: Full-timeJob Type: Full-timePay: Rs32,000.00 - Rs40,000.00 per monthWork Location: In person

Customer Service Officer

Job Description:Job Description:Key Responsibility &amp; Duties: -&middot; Ability to be well versed with every arcade machine at the center.&middot; Able to assist customer in playing such machines or answer their specific queries.&middot; Must be aware of pricing of each game.&middot; Must be trained and aware of every deal and promotional packages.&middot; Must ensure proper knowledge of every game and ride on floor.&middot; Check all the arcade equipment and redemption games at the start of the shift to ensure that they are working properly; ensure that faulty machines are reported to the technical team.&middot; Ensure appropriate number of people can get on rides.&middot; Patrol the arcade floor and monitor the usage of the arcade equipment.&middot; Be omnipresent to serve the customer with a smile when asked for help; handle guest inquiries and/or concerns efficiently and cordially.&middot; Referring difficult situations to supervisor; monitor and endeavor to maintain a clean and safe environment; responsible for the general cleaning of the machines and surrounding area&middot; Ensure children are the appropriate height and age for rides.&middot; Board passengers onto ride.&middot; Explain safety procedures to riders.&middot; Point out evacuation routes.&middot; Operate equipment that starts and shuts down ride.&middot; Pull down safety bars, buckle seat belts, or secure harnesses.&middot; Inspect equipment to detect wear and tear.&middot; Stop vehicle and de-board passengers in case of emergencies.&middot; Clean up debris around ride&middot; Keep an eye on patrons and their movements to ensure they are not in any danger.&middot; Enforce all safety regulations and stay current with safety rules and procedures.&middot; Should always be in a presentable and professional appearance and adhere to hygiene policies and customer satisfactionDuty Timing from 11:00am to 11:00pm/ 11:00- 12:00 AMReporting to: Floor Supervisor/Asst. Floor Supervisor/Operations ManagerJob Type: Full-timeWork Location: In person

Customer Services ( CS For Evening Shift)

Hi Volts Guitar Shop

We are looking for result driven and proactive Sales Associates who brings their spark and enthusiasm to work at Hi VoltsYou should contribute to an increase in online and in store sales and maintain our company-client relationships at a high standard and Inventory Management.Timings : 12pm to 10pmRequirements<ul><li>Fast Learner and Self Motivated</li><li>Excellent Communication and negotiation skills</li><li>Qualification at least FA</li><li>Should have a bike for his transport</li></ul>Benefits<ul><li>Handsome Salary package</li><li>Attractive Sales Commission and Bonus</li></ul>Hi Volts Guitar Shop Locations:F-7 ( Jinnah Super Market ) Islamabad Civic Center, Bahria Town Phase 4, Rawalpindi Giga Mall, Dha 2, IslamabadJob Type: Full-timePay: Rs30,000.00 - Rs70,000.00 per monthWork Location: In person

Sales Associate / Data Entry

Aesthetics Hub Clinic

Key Responsibilities:<ul><li>Welcome clients in a warm and professional manner</li><li>Manage daily check-ins/check-outs and appointment scheduling</li><li>Handle incoming calls and WhatsApp inquiries</li><li>Maintain a clean and organized reception/front desk area</li><li>Assist in coordinating treatments and consultation schedules</li><li>Ensure a seamless and exceptional client experience</li><li>Maintain and update client logs and administrative records</li></ul>Requirements:<ul><li>Male candidates only</li><li>Presentable with strong communication and interpersonal skills</li><li>Tech-savvy with basic knowledge of phone/WhatsApp/computer tools</li><li>Well-organized, reliable, and punctual</li><li>Able to work flexible shifts (including evenings if required)</li></ul>Location: Lake City, LahoreJob Type: Full-timeApplication Question(s):<ul><li>What is your expected salary?</li></ul>Work Location: In personIslamabad | Gulberg GreenJob Type: Full-timeWork Location: In person

Branch Manager (Male) - For Aesthetic Clinic

HRPSP - Your Strategic HR Partner

Join Our Team as an Field Sales Associate (FSA)! Location: Rawalpindi &amp; Islamabad Apply Now &ndash; We&rsquo;re hiring dynamic individuals ready to thrive in the field!Are You Energetic, Confident, and Target-Driven? Do you love meeting people, taking on new challenges, and making a real difference? If YES, we want you to be the face of our brand!Your Role as a Field Sales Associate (FSA):As a frontline brand ambassador, you&rsquo;ll be more than just a salesperson&mdash;you&rsquo;ll be a trusted advisor, problem solver, and customer champion.What We&rsquo;re Looking For:Personality:<ul><li>Energetic, persuasive &amp; confident</li><li>Passionate about exceeding sales targets</li><li>Disciplined and self-motivated</li></ul>Education:<ul><li>Minimum Intermediate (FA/FSc)</li><li>Bachelor&rsquo;s degree preferred</li><li>Strong communication &amp; basic digital skills required</li></ul>Mindset:<ul><li>Goal-focused with a can-do attitude</li><li>Resilient and adaptable in the field</li><li>Committed to performance, consistency &amp; relationship building</li></ul>Why Join Us?<ul><li>Be part of a growing, customer-focused team</li><li>Receive on-the-job training and skill development</li><li>Enjoy a performance-driven culture with career growth opportunities</li></ul>Job Type: Full-timePay: From Rs37,000.00 per monthWork Location: In person

Field Sales Associate (FSA)

Cloudelligent

<div>
 
 
 
 
 
 Cloudelligent is looking for experienced candidates for the position of
 
 Full Stack Developer
 
 who is comfortable with both front and back-end programming.&nbsp;
 
 
 
 
 
 
 
 
 
 
 
 Position Title:
 
 Full Stack Developer&nbsp;
 
 
 Location:
 
 Islamabad
 
 
 Job Timings:
 
 8am-5pm Central Time (US)&nbsp;(6pm-3am PKT)&nbsp;
 
 
 
 
 
 
 
 
 
 
 
 About Cloudelligent&nbsp;
 
 
 
 
 Cloudelligent is Cloud-native consultancy and AWS Advanced consulting partner! We specialize in providing bespoke cloud solutions to the Startups, SMB &amp; enterprise segment. Being a next-gen cloud service provider, Cloudelligent helps businesses to make the most out of their cloud investment. We have an international footprint with a diverse team of domain experts, and we are customer obsessed.&nbsp;
 
 
 
 
 
 
 
 
 
 
 
 Job Objective&nbsp;
 
 
 
 
 The ideal candidate will have experience in designing, developing, and maintaining cloud-based applications using various cloud technologies such as AWS, Azure, or Google Cloud. You should have hands-on experience in Full Stack Development, including but not limited to front-end development, back-end development, and core understanding of database management. You'll be responsible for building, testing, shipping, and supporting your developments from start to finish.&nbsp;&nbsp;
 
 
 
 
 
 
 
 
 
 
 
 Responsibilities&nbsp;
 
 
 
 
 
 
 <ul>
 <li>
 
 
 
 
 
 Design and develop scalable and reliable cloud-based applications using front-end and back-end technologies such as ReactJS, Node.js, Python, and AWS services.&nbsp;
 
 
 
 
 
 </li>
 </ul>
 <ul>
 <li>
 
 
 
 
 
 Collaborate with cross-functional teams such as product management, design, and operations to identify and prioritize product features and requirements.&nbsp;
 
 
 
 
 
 </li>
 </ul>
 <ul>
 <li>
 
 
 
 
 
 Write clean, efficient, and well-documented code that meets industry standards and best practices.&nbsp;
 
 
 
 
 
 </li>
 </ul>
 <ul>
 <li>
 
 
 
 
 
 Develop and maintain APIs and microservices using RESTful APIs, GraphQL, and other relevant technologies.&nbsp;
 
 
 
 
 
 </li>
 </ul>
 <ul>
 <li>
 
 
 
 
 
 Implement security and compliance measures to ensure the confidentiality, integrity, and availability of customer data.&nbsp;
 
 
 
 
 
 </li>
 </ul>
 <ul>
 <li>
 
 
 
 
 
 Test and debug code to ensure high quality and reliability.&nbsp;
 
 
 
 
 
 </li>
 </ul>
 <ul>
 <li>
 
 
 
 
 
 Participate in code reviews and provide constructive feedback to improve code quality and maintainability.&nbsp;
 
 
 
 
 
 </li>
 </ul>
 
 
 
 
 
 Requirements&nbsp;
 
 
 
 
 
 <ul>
 <li>
 
 
 
 
 
 Bachelor&rsquo;s degree in computer science, software engineering or related field.&nbsp;
 
 
 
 
 
 </li>
 </ul>
 <ul>
 <li>
 
 
 
 
 
 4+ years of experience in full stack web development with a technology company.&nbsp;
 
 
 
 
 
 </li>
 </ul>
 <ul>
 <li>
 
 
 
 
 
 Proficiency in front-end technologies such as ReactJS, HTML, CSS, and JavaScript.&nbsp;
 
 
 
 
 
 </li>
 </ul>
 <ul>
 <li>
 
 
 
 
 
 Proficiency in back-end technologies such as Node.js, Python, and SQL databases.&nbsp;
 
 
 
 
 
 </li>
 </ul>
 <ul>
 <li>
 
 
 
 
 
 Experience in developing cloud-based applications using AWS services such as Lambda, S3, DynamoDB, and EC2.&nbsp;
 
 
 
 
 
 </li>
 </ul>
 <ul>
 <li>
 
 
 
 
 
 Strong understanding of web development principles and best practices.&nbsp;
 
 
 
 
 
 </li>
 </ul>
 <ul>
 <li>
 
 
 
 
 
 Experience with version control systems such as Git.&nbsp;
 
 
 
 
 
 </li>
 </ul>
 <ul>
 <li>
 
 
 
 
 
 Experience with containerization technologies such as Docker or Kubernetes.&nbsp;
 
 
 
 
 
 </li>
 </ul>
 <ul>
 <li>
 
 
 
 
 
 Stay up to date with emerging trends and technologies in cloud development.&nbsp;
 
 
 
 
 
 </li>
 </ul>
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 <li>
 
 
 
 
 
 Effective communication skills (proficiency in the English language).&nbsp;
 
 
 
 
 
 </li>
 </ul>
 <ul>
 <li>
 
 
 
 
 
 Self-driven, ability to work independently or as part of a project team with limited supervision.&nbsp;
 
 
 
 
 
 </li>
 </ul>
 
 
 
 
 
 Highly Desirable:
 
 
 &nbsp;
 
 
 
 <ul>
 <li>
 
 
 
 
 
 AWS Certification (e.g., AWS Certified Developer Associate, AWS Certified Solutions Architect Associate).&nbsp;
 
 
 
 
 
 </li>
 </ul>
 
 
</div>

Full Stack Developer

Explore 517+ Customer service associate in Islamabad this November. Find roles across top companies and apply now to boost your career.