customer services manager Jobs in Istanbul

customer services manager

customer experience consultant Jobs in Istanbul

customer experience consultant

customer service professional Jobs in Istanbul

customer service professional

customer success manager Jobs in Istanbul

customer success manager

customer success specialist Jobs in Istanbul

customer success specialist

customer service consultant

MAERSK

<div>Customer Experience Consultant
We Offer
<ul><li>We offer an excellent work environment where you're valued as part of our team.
</li><li>A great culture of reward and recognition for high performing individuals who are ready to outperform others.
</li><li>Great learning and career growth opportunities being a global shipping company.
</li></ul>Key Responsibilities
<ul><li>Taking full responsibility for customers' experience by managing the end-to-end shipment process in compliance with all company procedures and regulatory requirements for both Import and Export, ensuring its smooth execution.
</li><li>Be the primary point of contact for own customers and act as an advocate for the customers, internally within Maersk.
</li><li>Actively build strong relationships with customers and gain an understanding of their business, service needs, drivers and desires.
</li><li>Promptly respond to customer enquiry on shipment status and proactively notify customers of relevant deviations from the transport plan, including potential solutions or alternatives.
</li><li>Actively drive awareness and utilization of Maersk self-service channels for own customers.
</li><li>Understand and be familiar with local KPIs and act in line with set targets. Drive continuous improvements opportunities.
</li><li>Be the owner of all customer issues and engage relevant stakeholders (internal and external) as required to facilitate timely and effective resolution.
</li><li>Manage and improve day to day process interaction with own customers by leveraging detailed customer knowledge.
</li><li>Understand claims policy and its impact on company assets and guide customers best possible through any potential claim situation.
</li></ul>Who we are looking for
<ul><li>Bachelor&rsquo;s degree
</li><li>experience in Logistics/Shipping is strongly preferred
</li><li>Excellent interpersonal and communication skills
</li><li>An excellent team player. Able to work under pressure.
</li><li>Energetic, Well-organized,Efficient and Effective, Self-Initiated and good coordination skill
</li><li>Good analytical and problem solving skills &ndash; ability to look beyond the obvious and identify creative solutions
</li><li>Commercial drive.
</li><li>Knowledge of Microsoft Office - Word, Excel, PowerPoint.
</li><li>Fluent in Turkish &amp; English.
</li></ul>#LI-PW1
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. 
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com .</div>

Customer Experience Consultant

CMA CGM

CMA CGM Group, founded by Jacques R. Saadé, is a leading worldwide shipping & logistics group.
 
Now headed by Rodolphe Saadé, CMA CGM reinvents transport and logistics to offer an integrated maritime, port, and land service that exceeds customers' expectations.
 
Present in over 160 countries through 755 offices and 750 warehouses, equipped with a young and diverse fleet of 511 vessels, CMA CGM serves 420 of the world's 521 commercial ports and operates on more than 200 shipping lines. The group currently employs 110,000 people worldwide, including nearly 2,400 in Marseille, in its headquarters at Marseilles.
 
Role & Responsibilities: 
Serve the customer in all queries and requirements and inform him/her on any shortcomings based on initial conditions (cost, delay...), according to Group business requirements,
 Coordinate internally and/or respond to customer queries related to shipment
 Monitor shipment according to customer status and track & trace upon delivery
 Record and update information on customer profiles
 
Qualifications: 
Bachelor’s degree in a relevant field (preferably in Logistics, International Trade, or Business Administration),
 Minimum 2 years of professional experience in a Customer Service role within the logistics/shipping industry,
 Strong ability to manage multiple tasks and priorities effectively,
 Proactive approach with strong problem-solving and communication skills,
 
Fluency in written & verbal English is a must (part of the interview will take place in English),
 
Able to work in the office 4 days per week (hybrid) in Istanbul.
 
What we offer: 
Working in an agile, flexible, digital, and social culture
 Flexible working hours
 Working 40 hours a week
 Hybrid working
 Birthday day off
 Fruit Day: every Wednesday
 Happy hours
 Yearly bonus
 Transportation
 Life insurance
 Meal Allowance (Cash/monthly)
 Employee Assistance Program
 
During the recruitment process, the personal data you provide in your CV is processed for purposes including contacting you, implementing human resources policies and procedures, managing candidate selection and placement processes, conducting reference checks, and ensuring security. For more detailed information about how your data is processed, please refer to our Employee Candidate Privacy Notice.
 
We have zero tolerance for inequality and are deeply committed to fostering Diversity, Equity, and Inclusion (DE&I) at every level of our organization. As HR and business partners, we actively drive and support initiatives that build a more inclusive and equitable workplace for all.
 
Come along on CMA CGM's adventure!

Customer Service Professional

Brady Corporation

<div>Company 
Brady Corporation is an international manufacturer and marketer of complete solutions that identify and protect people, products and places. Brady's products help customers increase safety, security, productivity and performance and include high-performance labels, signs, safety devices, printing systems and software. Founded in 1914, the Company has a diverse customer base in electronics, telecommunications, manufacturing, electrical, construction, medical, aerospace and a variety of other industries. Brady is headquartered in Milwaukee, Wisconsin employing approximately 5,700 people in its worldwide businesses. 
Job description 
The aim of your Job is to provide a first-class service to our customers whenever and however they contact us. You develop a closer relationship with our Customers and Sales Team, using a proactive approach to help drive sales through our Business. Furthermore, you maintain a close relationship with all other members of the Brady offer sales team to reach our common KPI&rsquo;s and sales targets.
Your Tasks:
<ul><li>Dedicated to meeting the expectations and requirements of our Internal and External customers, by responding to incoming contact through telephone and e-mail within agreed timeframe</li>
<li>Use time effectively and efficiently to process all incoming orders or queries</li>
<li>Communicate at all times with the customer on delivery times and dates by liaising with internal suppliers when appropriate</li>
<li>Handle customer complaints as well as other queries (e.g. invoices) and solve difficult problems with effective solutions in accordance with Brady Organizational procedures</li>
<li>Calculate quotes on behalf of customers and sales team</li>
<li>Account set up and amendments to customer records as specified by customers and sales team</li>
<li>Promote sales of Brady products &amp; services through order building, therefore maximizing the sales opportunities as presented throughout</li>
<li>Demonstrate a professional attitude at all times</li>
<li>Provide sales support (as defined) for internal and external sales team</li>
<li>Understand how our solutions fit into the market place to support customers with product advice and knowledge</li>
<li>Liaise with internal suppliers on behalf of customers when resolving queries on delivery and complaints</li>
<li>Use the Brady CRM tool to effectively communicate new companies, contacts, lead generation, business opportunities and assign tasks to the appropriate channels, as defined</li>
<li>Actively review the open order book to ensure all orders ship in a timely manner</li>
<li>To attend exhibitions, meetings and training sessions to support the Brady offer as required</li>
</ul>
 
Profile 
<ul>
<li>Team-orientated personality with problem solving talent</li>
<li>Minimum 5 years of experience in an office Customer Service role, dealing with colleagues from different countries</li>
<li>A good understanding of Excel, including the creation of formulas, knowledge of Tiger 3 and SAP software systems</li>
<li>Excellent communication skills (fluent in the local language and confident use of the English language)</li>
<li>Certainly, a can-do attitude, quick learner and can demonstrate commercial thinking as well as strong customer focus</li>
<li>Logical thinkers &ndash; we sometimes need to be detectives and look outside of the norm to find route causes of issues or find a quick solution for a customer</li>
</ul>
 
We offer 
 
Brady is an inspiring place to work at. You will be part of a team of professionals, all driven by a desire to innovate and always to improve. Brady offers a challenging environment encouraging out of the box thinking. Next to that we offer:
<ul><li>Entry into a fast-growing, international company</li>
<li>A permanent employment contract</li>
<li>Detailed onboarding in your new area of responsibility</li>
<li>An open, honest working environment in which we attach great importance to a good team atmosphere and mutual support</li>
<li>An interesting field of activity, prospects and space to act independently</li>
</ul>
 
Contact 
 
Please apply using our ATS system.</div>

<div><div>We&rsquo;re looking for Customer Service Responsible across our business located in &#304;stanbul! 
 
Let's be the part of our #TogetherUnstoppable team! 
 
DHL is a brand with a vision to become &ldquo;The logistics company for the world&rdquo;. Our promise to customers is to provide simplifying services and sustainable solutions and to always demonstrate respect without compromising on results. 
 
DHL Supply Chain is providing supply chain management and consulting like warehousing, distribution, managed transportation services and value added services in consumer, retail, life science &amp; healthcare, technology, engineering &amp; manufacturing and automotive sectors. We are active in more than 60 countries and territories, employing around 120,000 people. DHL Supply Chain located in 2400 locations all over the world and manages approx. 23 million m2 storage area. 
 
DHL Supply Chain Turkey started its operations in 2000 providing warehousing, distribution, labeling, packaging, technical services, home delivery, spare parts logistics and reverse logistics services. DHL Supply Chain Turkey serving leading companies in consumer, retail, healthcare, automotive, engineering &amp; manufacturing and technology sectors with more than 2000 employees in 370 thousand m2 warehousing space</div><div></div><div> 
Requirements:</div><div></div><ul><li> 
At least 1 year experience Logistics or Supply Chain,</li><li>Problem solving and crisis management in critical daily issues,</li><li>Microsoft Office Programs knowledge,</li><li>High customer focus and teamwork spirit,</li><li>Analytical and problem solving oriented,</li><li>Systematic and regular work discipline, strong ability to follow,</li><li>Strong communication skills,</li><li>Customer-oriented, capable of taking initiative, when necessary,</li></ul><div></div><div> 
Job Description:</div><div></div><ul><li> 
Checking that all orders are processed and stock request are done</li><li>Maximum truck sizing of different vehicle types with the most efficient way in the SAP system</li><li>Sharing the latest order status data with P&amp;G customers and P&amp;G Contacts</li><li>Dummy order entry</li><li>Product and Order postponements or in advance process by the information from category contacts &amp; warehouse contacts</li><li>Distributor via Discounter truck sizing process</li><li>Return Order Entry and return invoice tracking</li><li>Timely and Accurate Report Sharing</li><li>Arranging necessary DDSs with the related parties</li></ul></div>

LLP - Customer Service Responsible

Esteriva Health Tourism

<div>
 
 Job Advertisement: Healthcare Tourism Consultant
 
 
 
 
 
 Company: Esteriva Health Tourism and Consultancy
 
 
 
 
 
 Position: Healthcare Tourism Consultant
 
 
 
 
 
 Location: Bak&inodot;rk&ouml;y/ &Idot;stanbul
 
 
 
 
 
 About the Company: Esteriva Health Tourism and Consultancy specializes in the field of healthcare tourism. Our goal is to provide our clients with the best healthcare services and manage healthcare tourism processes to the highest standards. We are seeking talented individuals to join our innovative and dynamic team.
 
 
 
 
 
 Position Summary: As a Healthcare Tourism Consultant, you will provide guidance to clients on healthcare tourism services, communicate effectively with Portuguese-speaking clients, and stay updated with the best practices in the industry. This role requires experience in the healthcare tourism sector and advanced proficiency in Portuguese.
 
 
 
 
 
 Responsibilities:
 
 
 
 
 
 Provide information and consultancy on healthcare tourism services to clients
 
 
 Communicate effectively with Portuguese-speaking clients and offer tailored solutions to their needs
 
 
 Coordinate with healthcare institutions and other partners
 
 
 Manage healthcare tourism processes and ensure client satisfaction
 
 
 Stay updated with industry innovations and integrate them into practices
 
 
 Qualifications:
 
 
 
 
 
 Experience in the healthcare tourism sector is preferred
 
 
 Advanced proficiency in Portuguese (speaking, writing, reading)
 
 
 Excellent communication and customer service skills
 
 
 Strong organizational and time management abilities
 
 
 Team-oriented and proactive approach
 
 
 Preferably a university degree (in healthcare management, international relations, or a related field)
 
 
 Application: At Esteriva Health Tourism and Consultancy, we are looking for dynamic and talented team members. Interested candidates are requested to send their resumes and cover letters to [email address].
 
 
 
 
 
 
 
 
 Esteriva Health Tourism and Consultancy values diversity and offers equal opportunities. All applications will be kept confidential.
 
</div>

Türk tercüman

Maximum Property

<div>
 Maximum Property Careers
 
 
 Join Maximum team for the maximum professional experience.
 
 
 Maximum Property Careers
 
 
 Join Maximum team for the maximum
 
 
 professional experience.
 
 
 Open Roles
 
 
 
 Property Consultant
 
 
 
 at Maximum property (View all jobs)
 
 
 
 Full Time
 
 
 
 
 Position Summary
 
 
 
 As a Property Consultant you will be responsible for selling property by Communicating with clients to provide consultations. You will be tasked with growing our customer base by contacting leads and Following up with Current and potential customers..
 
 
 
 Responsibilities And Duties
 
 
 
 <ul>
 <li>
 Daily calls to potential leads and customers on the internal CRM.
 </li>
 <li>
 Keeping a strong follow up with customers through calls, whats-app, email, texts, etc.
 </li>
 <li>
 Finding new ways to find potential buyers.
 </li>
 <li>
 Attend trainings, presentations conducted in the department.
 </li>
 <li>
 Obtain Updates and offers from construction company/agencies.
 </li>
 <li>
 Complete tasks assigned by the direct manager.
 </li>
 <li>
 Present suitable offers to customers.
 </li>
 <li>
 Create lists for sale properties, with information location, features, square footage, etc.
 </li>
 <li>
 Other duties related to job.
 
 
 </li>
 </ul>
 
 Desired Qualifications
 
 
 
 <ul>
 <li>
 BSc in business or any related field /High school degree.
 </li>
 <li>
 1-2 years Proven work experience as customer service representative
 </li>
 <li>
 Experience in real estate field (is a must).
 </li>
 <li>
 Strong knowledge with CRM systems and practices.
 </li>
 <li>
 Fluency in English, in addition to Mother tongue.
 
 
 </li>
 </ul>
 
 Other Capabilities
 
 
 
 <ul>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 <li>
 Ability to work independently combined with excellent interpersonal skills.
 </li>
 <li>
 Time- management, multitask and patient person
 </li>
 <li>
 Ability to respond and dealing with different types of characters
 </li>
 <li>
 Effective Telephone Communication Skills.
 </li>
 <li>
 Pleasant and trustworthy
 
 
 </li>
 </ul>
 Resume/CV
 
 
 Cover Letter
 
 
 Notifications
</div>

Property Consultant

Junior Consultant

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969 customer service consultant jobs IN Istanbul

Customer Experience Consultant

Customer Service Professional

Customer Service Professional

LLP - Customer Service Responsible

Türk tercüman

Property Consultant

Junior Consultant