(hebrew & english) customer support consultant, hospitality (remote)

customer service representative chemical industry

assistant line process manager, lüleburgaz

supply chain process & control specialist

(hebrew & english) customer support consultant, hospitality (remote) Jobs in Istanbul

customer service representative Jobs in Istanbul

customer service representative

customer service representative chemical industry Jobs in Istanbul

product support specialist Jobs in Istanbul

product support specialist

sales supervisor

customer service consultant

SupportYourApp

<div>
 <strong>
  Who are we?
  <br/>
  <br/>
 </strong>
 <strong>
  SupportYourApp
 </strong>
 is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world's leading SaaS, software, or hardware solutions?
 <br/>
 <br/>
 Join our community as a
 <strong>
  Customer Support Consultant
 </strong>
 today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let's see what it takes.
 <br/>
 <br/>
 <strong>
  What you will do:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Deliver outstanding customer support via phone calls, chats, and emails;
  </li>
  <li>
   Build strong and lasting customer relationships;
  </li>
  <li>
   Keep up with evolving tools and technology;
  </li>
  <li>
   Handle sensitive customer data with care and security;
  </li>
  <li>
   Apply the latest and greatest customer happiness practices;
  </li>
  <li>
   Maintain deep understanding of client solutions and meet KPI;
  </li>
  <li>
   Communicate with developers and cross-functional specialists
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What you need to succeed in this role:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Excellent Hebrew and English skills (C1 for both spoken and written);
  </li>
  <li>
   At least 6 months of experience in a customer support role;
  </li>
  <li>
   Strong analytical thinking and research skills;
  </li>
  <li>
   Experience in travel industry;
  </li>
  <li>
   Positive, proactive and responsible attitude;
  </li>
  <li>
   Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps-download and 40 Mbps-upload)
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Will be a great plus:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Experience in hospitality or logistics;
  </li>
  <li>
   Ecperience with CRM systems, like Zendesk
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Benefits:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Flexible schedule;
  </li>
  <li>
   Opportunity to cooperate fully remotely;
  </li>
  <li>
   Inclusive international environment;
  </li>
  <li>
   Compensation in USD;
  </li>
  <li>
   Rewards for referring friends;
  </li>
  <li>
   Balance between project workload and personal time, but also - internal health policy;
  </li>
  <li>
   Responsive leadership interested in your development and long-lasting cooperation;
  </li>
  <li>
   Greenhouse conditions for self-development;
  </li>
  <li>
   A culture built on trust, with no time-tracking requirements
  </li>
  <li>
   The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected
   <br/>
   <br/>
  </li>
 </ul>
 You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.
 <br/>
 <br/>
 So if you're a proactive
 <strong>
  Support Specialist
 </strong>
 who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!
 <br/>
 <br/>
 Over 1300+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.
 <br/>
 <br/>
 Know someone perfect for the role? Refer them and get rewarded!
 <br/>
 <br/>
 <em>
  We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.
  <br/>
  <br/>
 </em>
 <em>
  Your personal data will be processed as described in the SupportYourApp
 </em>
 <em>
  Candidate Privacy Notice
 </em>
 <em>
  .
 </em>
</div>


(Hebrew & English) Customer Support Consultant, hospitality (remote)

<div><p><b>Who are we?</b></p><p><b>
SupportYourApp</b> is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world&rsquo;s leading SaaS, software, or hardware solutions?</p><p>
Join our community as a <b>Customer Support Consultant</b> today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let&rsquo;s see what it takes.</p><p><b>
What you will do:</b></p><ul><li>
Deliver outstanding customer support via <b>phone calls, chats, and emails;</b></li><li>
Build strong and lasting customer relationships;</li><li>
Keep up with evolving tools and technology;</li><li>
Handle sensitive customer data with care and security;</li><li>
Apply the latest and greatest customer happiness practices;</li><li>
Maintain deep understanding of client solutions and meet KPI;</li><li>
Communicate with developers and cross-functional specialists.</li></ul><p><b>
What you need to succeed in this role:
</b></p><ul><li><b>Excellent Hebrew and English skills (C1 for both spoken and written);</b></li><li><b>
At least 6 months of experience in a customer support role;</b></li><li>
Strong analytical thinking and research skills;</li><li>
Experience in travel industry;</li><li>
Positive, proactive and responsible attitude;</li><li>
Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps&ndash;download and 40 Mbps&ndash;upload).</li></ul><p><b>
Will be a great plus:
</b></p><ul><li>Experience in hospitality or logistics;</li><li>
Ecperience with CRM systems, like Zendesk.</li></ul><p><b>
Benefits:
</b></p><ul><li>Flexible schedule;</li><li>
Opportunity to cooperate fully<b> remotely;</b></li><li>
Inclusive international environment;</li><li>
Compensation in USD;</li><li>
Rewards for referring friends;</li><li>
Balance between project workload and personal time, but also &ndash; internal health policy;</li><li>
Responsive leadership interested in your development and long-lasting cooperation;</li><li>
Greenhouse conditions for self-development;</li><li>
A culture built on trust, with no time-tracking requirements.</li><li>The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.</li></ul><p>
You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.</p><p>
So if you're a proactive <b>Support Specialist</b> who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!</p><p>
Over 1300+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.</p><p>
Know someone perfect for the role? Refer them and get rewarded!</p><p><i>
We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.</i></p><p><i>
Your personal data will be processed as described in the SupportYourApp </i><i>Candidate Privacy Notice</i><i>.</i></p></div><p></p>

Borealis Group

<div><div><div><div><div><p><b>About the role</b></p></div>
</div><div><div><b>
Location: </b>Turkey - Istanbul</div>
<div><b>
Hours: </b>Full-Time</div>
<div><b>
Type of Contract:</b> 1 year contract</div><br>
<div></div>
<div><b>
Make Customer Service Real.</b><br>
<br>
We are currently looking for a Customer Service Representative to join our Customer Service team in our Istanbul office. They are around 10 colleagues who collaborate to make customer satisfaction and excellent service levels real.<br>
<br>
Alongside our Sales Managers, you will be the primary link to our customers, forming strong relationships with them. You will also be in close contact with logistics service providers, various Borealis business units and supply chain functions. In this interface function, you ensure sales fulfilment and the coordination of various processes between all stakeholders and customers.</div><br>
<div></div>
<div><b>
In more detail, you will:</b></div>
<ul>
<li>Act as the day-to-day interface for customers to address their supply and service needs</li>
<li>Manage order and delivery creation, transport booking with our forwarders, invoicing, and export and import activities.</li>
<li>Follow up on payments to ensure timely completion</li>
<li>Provide timely and accurate response to customer requests</li>
<li>Serve as the first point of contact for issues, defects and complaints</li>
<li>Capture customer insights and stay closely aligned with Sales and other internal and external stakeholders</li>
<li>Contribute to continuous improvements to our systems, processes and to specific customer-related supply chain issues</li>
</ul></div></div><div><div><div><p><b>About you</b></p></div>
</div><div><ul><li>Business / commercial degree</li>
<li>Ideally experience in Customer Service roles or similar roles with a customer focus</li>
<li>Fluent written and verbal command of English and Turkish language is a must</li>
<li>Maritime logistics experience, finance, order management, Excel and SAP knowledge (e.g. S/4 Hana) will be a bonus</li>
<li>Good communication and collaboration skills with customers, internal stakeholders and within your own team</li>
</ul></div></div><div><div><div><p><b>Our offer</b></p></div>
</div><div><div>
Borealis has competitive compensation and benefits which you can read more about on our Career Page.</div></div></div><div><div><div><p><b>
Application Process</b></p></div>
</div><div><div>
If you're excited about the prospect of joining our team and being a part of Making It Real, please submit your application via the &ldquo;apply now&rdquo; button in the job posting to apply directly.</div><br>
<div></div>
<div>
If you have any questions, please contact Renate Ewinger,</div><br>
<div></div>
<div>
We reserve the right to close this vacancy for further applications when we have received sufficient applications that meet the advertised requirements and will contact you as soon as screening is closed.</div><br>
<div></div>
<div>
At Borealis, we are committed to an equal recruitment process. We value diversity, and all applicants &amp; employees are treated fairly and equally. We do not tolerate any form of discrimination based on factors such as age, gender, ethnicity, religion, disability, sexual orientation, gender identity or expression.</div><div><br>
<i>
Borealis only accepts candidate resumes from recruiters or recruiting agencies if they have been explicitly commissioned by Borealis for a specific recruitment and if the data is provided to us in line with the General Data Protection Regulation. Borealis will not accept or pay fees for candidate resumes of any form or kind that were sent unsolicited to either HR or directly to our hiring managers.</i></div></div></div></div></div>

Customer Service Representative Chemical Industry

Fragomen

<div><div><b>Job Description</b></div><div><b>
Immigration Consultant</b></div><div></div><div>
Contract:<b> </b>Full-time</div><div>
Team:<b> </b>Nomadic</div><div><b>
Location: </b>Istanbul, Turkey (Remote)</div><div></div><div><b>
The role:</b></div><div>
Consultants are responsible for assisting Senior Consultants, Supervisors and Managers with the successful delivery of the team&rsquo;s output of work, reporting in most cases to the Senior Consultant or Supervisor responsible for the team. This includes the preparation and drafting of applications, monitoring workflows and ensuring the CRM is updated and day-to-day liaison with clients. The Consultant will work independently on cases but will also be expected to share knowledge and expertise with other members of the team and to take a keen interest in developing their own knowledge and experience.</div><div></div><div><i>
What your day will look like:</i></div><ul><li>
Manage a centralised mailbox receiving client queries and responding or redirecting to the relevant parties</li><li>
Adhere to Nomadic process flows to achieve maximum efficiency and productivity</li><li>
Ensure that all Service Level Agreement standards are met or exceeded</li><li>
Update and maintain applications within our technology platforms, ensuring all applications are processed within the required SLAs</li><li>
Answer directed calls and emails in a timely and professional manner, within the required SLA&rsquo;s</li><li>
Provide accurate information to clients upon their visa request, with support</li><li>
Be able to identify service issues and escalate to Manager / Senior Consultant / Supervisor as appropriate</li><li>
Ensure that any cases allocated to them are invoiced in a timely manner</li><li>
Maintain deep content knowledge based on all aspects of Nomadic's business process to complete orders, systems capabilities and company policy and procedure</li><li>
To provide assistance, guidance and training to visa coordinators and other consultants as required by the Manager / Senior Consultant / Supervisor</li><li>
Work towards assisting on more complex cases under the guidance of the Manager / Senior Consultant / Supervisor</li></ul><div></div><div><b>
The team:</b></div><div>
Nomadic is an online knowledge-driven technology solution that simplifies complex global business travel and short-term visa processes. By combining the unmatched legal knowledge of Fragomen, the world&rsquo;s leading provider of immigration services, with dynamic digital data collection, Nomadic&rsquo;s unique automated pre-trip compliance assessment delivers accurate results for travellers, ensuring compliance with global regulatory requirements, including immigration, social security and tax.</div><div></div><div>
Our global teams operate in a fast-paced, forward-thinking environment, providing exceptional client service, tailored guidance, and logistical support with consular filing in multiple jurisdictions.</div><div></div><div><b>
What we are looking for:</b></div><div><i>
Essential criteria:</i></div><ul><li>
Previous Schengen visa processing experience
</li><li>Strong background in a client facing role</li><li>
Be able to research effectively on your own to find answers to more complex or unique cases</li><li>
Ability to follow the instructions of senior members of staff</li><li>
Develop strong working relationships with team members and gain their confidence through displaying professionalism and efficiency in all communications</li><li>
Able to plan workload often with conflicting deadlines, able to meet deadlines and priorities for own work, taking into account delivery expectations and agreed client service standards</li><li>
Proven ability to generate clear, well-organised written work and able to effectively express oneself verbally in an articulate and polished manner</li></ul><div></div><div><i>
Preferred skills:</i></div><ul><li>
English &amp; Turkish language capabilities</li></ul><div></div><div><b>
What to expect:</b></div><ul><li>
Once you have submitted your application, our Talent Acquisition team will review your skills and experience. If these match the requirements of the position, a member of our team will contact you to schedule an initial phone call.</li><li>
If shortlisted, you will be invited to participate in our interview process, which will consist of at least two stages, one of which will be conducted in-person. Depending on the role, you may also be required to complete a written assessment.</li><li>
After the interviews, we will carefully evaluate all candidates and make our final decision. You will be notified of the outcome and feedback will be provided.</li><li>
At Fragomen, we are committed to fostering an inclusive and accessible workplace for all applicants and employees. If you require any specific accommodations or support during the interview process, please let us know, and we will consider what reasonable adjustments are possible to meet your needs</li></ul><div></div><div><b>
Who we are:</b></div><div>
At Fragomen, we are more than a global immigration services provider &ndash; we are pioneers shaping the future of mobility. With a passion for navigating the complexities of immigration, we help individuals and businesses transcend borders, unlocking opportunities around the world. As a forward-thinking, global business, we combine deep expertise with innovative technology to craft solutions that not only simplify the immigration process but also drive strategic success for our clients. Whether it is assisting multinational companies or helping people start new chapters in their lives, we are driven by the belief that global movement is the key to unlocking a world of possibilities.</div><div></div><div>
We are proud of our team spirit, and we like to reflect this in the way that we work and everything we do. Our Responsible Business Practices (&quot;RBP&quot;) prioritize Fragomen's social responsibility through a cohesive strategy covering five key focus areas: Corporate Social Responsibility, Culture and Inclusion, Sustainability, Well-Being and Pro Bono. Our RBP initiatives offer great opportunities for everyone at Fragomen to feel included, get involved and shape thoughtful initiatives and activities. For more information, please visit our website &ndash; <div>https://www.fragomen.com/about/responsible-business-practices.html</div>.</div><div></div><div><i>
Fragomen is committed to promoting equal opportunities for all employees and applicants, regardless of race, ethnicity, heritage, gender, age, religion, disability, sexual orientation, gender identity or intersex status</i></div><div></div><div><i>
All offers and/or employment contracts are contingent upon the successful completion of the Firm&rsquo;s pre-employment screening process. This process may include verifying the candidate&rsquo;s identity, confirming legal authorization to work in the offered position's location, and conducting a comprehensive background check, where permitted by local regulations.</i></div></div>

Immigration Consultant

DHL Global Forwarding

<div>
 &Uuml;niversitelerin G&uuml;mr&uuml;k Kanunu&rsquo;nun 227/1-f maddesinde belirtilen ilgili b&ouml;l&uuml;mlerinden mezun,
 <br/>
 <br/>
 <br/>
 <ul>
  <li>
   G&uuml;mr&uuml;k m&uuml;&scedil;avir yard&inodot;mc&inodot;s&inodot; izin belgesi olan(tercihen),
  </li>
  <li>
   G&uuml;mr&uuml;k beyannameleri yaz&inodot;m&inodot; ve olu&scedil;turulmas&inodot;nda en az 3 y&inodot;l deneyim sahibi,
  </li>
  <li>
   G&uuml;mr&uuml;k ve d&inodot;&scedil; ticaret sekt&ouml;r&uuml;nde kariyer hedefi bulunan,
  </li>
  <li>
   Kurumsal M&uuml;&scedil;teriler ile yaz&inodot;l&inodot; ve s&ouml;zl&uuml; etkin ileti&scedil;im kurma becerisine sahip olan,
  </li>
  <li>
   Tercihen B s&inodot;n&inodot;f&inodot; ehliyete sahip (Aktif olarak trafikte ara&ccedil; kullanabilen,)
  </li>
  <li>
   Tercihen &Idot;ngilizce bilen,
  </li>
  <li>
   Tak&inodot;m &ccedil;al&inodot;&scedil;mas&inodot;na yatk&inodot;n,
  </li>
  <li>
   &Idot;leti&scedil;im yetene&gbreve;i kuvvetli,
  </li>
  <li>
   Planlama ve organizasyon yetene&gbreve;i g&uuml;&ccedil;l&uuml;,
  </li>
  <li>
   M&uuml;&scedil;teri memnuniyetine &ouml;nem veren,
  </li>
  <li>
   Erkek adaylar i&ccedil;in (tercihen) askerlik g&ouml;revini tamamlam&inodot;&scedil;,
  </li>
  <li>
   Evrim program&inodot;n&inodot; aktif kullanabilen, m&uuml;&scedil;teriden gerekli bilgi ve belgeleri temin edilerek Evrim program&inodot;nda beyanname tasla&gbreve;&inodot;n&inodot; olu&scedil;turabilen,
  </li>
  <li>
   G&uuml;mr&uuml;k beyannamelerinin &uuml;retilmesi s&inodot;ras&inodot;nda operasyonel s&uuml;re&ccedil;leri bilen ve takip eden,
  </li>
  <li>
   DTS, TSE, CE, Tar&inodot;m Ba&scedil;vurusu, Kay&inodot;t Belgesi, G&ouml;zetim Belgesi ve &Idot;thalat Lisans&inodot; m&uuml;racaat&inodot;na ili&scedil;kin s&uuml;re&ccedil;lere ili&scedil;kin bilgi sahibi olan,
  </li>
  <li>
   MS Office programlar&inodot;na hakim,
  </li>
  <li>
   &Idot;stanbul&rsquo;da ikamet eden
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
</div>


Gümrük Müşteri Temsiilcisi

GoStudent

<p></p><div><p><b>Rol&uuml;n</b><b> </b><b>Genel Tanımı</b></p>
<p>
Ger&ccedil;ek bir fark yaratabileceğin bir ekipte yer almak ister misin? T&uuml;rkiye'deki dinamik ekibimizin bir par&ccedil;ası olabilir ve eğitimin geleceğini aktif şekilde şekillendirebilirsin! GoStudent'ta Global M&uuml;şteri Hizmetleri Y&ouml;neticisi olarak, her &ouml;ğrencinin başarıya ulaşması i&ccedil;in ihtiya&ccedil; duyduğu desteği sağlamada kilit bir rol &uuml;stleniyorsun. Eğitimi d&ouml;n&uuml;şt&uuml;rmek ve &ouml;ğrencilerin hayatında kalıcı bir etki yaratmak isteyen tutkulu bir ekiple birlikte &ccedil;alışma fırsatın var.</p>
<p><b>
Konum</b><br>
İstanbul (hibrit) veya T&uuml;rkiye genelinde (remote)</p><br>
<p><b>
Misyonumuzdaki Rol&uuml;n:</b></p>
<ul>
<li><b>M&uuml;şteri Desteği</b> &ndash; M&uuml;şterilere canlı sohbet, e-posta ve telefon aracılığıyla destek veriyorsun. Ağırlıklı olarak Almanca'ya ihtiya&ccedil; duyacaksın ama DACH b&ouml;lgesinin yanı sıra İspanya, İtalya, Fransa, Polonya ve Hollanda gibi pazarlarda &ccedil;eviri ara&ccedil;larını da kullanacaksın.</li>
<li><b>Takım &Ccedil;alışması</b> &ndash; Farklı pazarlar i&ccedil;in m&uuml;şteri odaklı &ccedil;&ouml;z&uuml;mler geliştirmek &uuml;zere ekibinle yakın &ccedil;alışıyorsun.</li>
<li><b>Organizasyon &amp; Problem &Ccedil;&ouml;zme</b> &ndash; Ders planlamalarını koordine ediyor, &ouml;ğretmen aramalarını, rezervasyonları ve t&uuml;m b&ouml;lgelerden gelen acil talepleri y&ouml;netiyorsun.</li>
<li><b>Ara Y&uuml;z</b> &ndash; M&uuml;şteri hizmetleri ekibi ile eğitmen ağımız arasında k&ouml;pr&uuml; g&ouml;revi g&ouml;rerek s&uuml;re&ccedil;lerin sorunsuz işlemesini sağlıyorsun.</li>
</ul>
<p><b>Neler Getiriyorsun?</b></p>
<ul>
<li><b>M&uuml;şteri Hizmetleri Deneyimi (2&ndash;5 yıl)</b> &ndash; Tercihen daha &ouml;nce m&uuml;şteri desteği veya &ccedil;ağrı merkezi tecr&uuml;ben var, hizmet s&uuml;re&ccedil;lerine hakimsin.</li>
<li><b>&Ccedil;ok iyi Almanca bilgisi (C1/C2)</b> &ndash; Almanca konuşan m&uuml;şterilerle rahat&ccedil;a iletişim kurabiliyorsun. İngilizce, İtalyanca, İspanyolca, Fransızca, Leh&ccedil;e ya da Yunanca gibi ek diller (en az B2) ise b&uuml;y&uuml;k bir artı.</li>
<li><b>Ara&ccedil; Kullanım Yetkinliği</b> &ndash; CRM sistemleri ve &ccedil;eviri ara&ccedil;larını etkin şekilde kullanabiliyor, yeni yazılımlara kolayca adapte olabiliyorsun.</li>
<li><b>İletişim Becerisi &amp; M&uuml;şteri Odaklılık</b> &ndash; M&uuml;şteri ihtiya&ccedil;larını hızla anlıyor, empatiyle yaklaşıyor, net iletişim kurup her zaman uygun &ccedil;&ouml;z&uuml;m&uuml; buluyorsun.</li>
<li><b>D&uuml;zen &amp; İnisiyatif</b> &ndash; Planlı &ccedil;alışıyor, sorumluluk alıyor ve yoğun zamanlarda bile soğukkanlılığını koruyorsun.</li></ul><br>
<p></p>
<p>
 <b>Geleceğin:</b> Bu rol, m&uuml;şteri başarısı ve s&uuml;rd&uuml;r&uuml;lebilir memnuniyet d&uuml;nyasına a&ccedil;ılan bir sı&ccedil;rama tahtası. Katkıların, m&uuml;şteri deneyimimizi şekillendirmede b&uuml;y&uuml;k rol oynayacak.</p><p><br>
<b>
Potansiyelini Ortaya &Ccedil;ıkarman İ&ccedil;in Yaklaşımımız</b></p><br>
<p></p>
<ul>
<li><p><b>Birlikte B&uuml;y&uuml;yoruz</b> &ndash; Gelişim Programımızla kariyerine y&ouml;n ver. LinkedIn Learning'de binlerce kursa, Mentorluk Programına ve aylık &ouml;ğrenme oturumlarına erişimin olacak. Ayrıca seni GoStudent deneyimiyle tanıştırmak i&ccedil;in ilk g&uuml;nden 30 saatlik &uuml;cretsiz birebir dersin hazır.</p>
</li>
<li><p><b>Toplulukla G&uuml;&ccedil;len</b> &ndash; GoStudent Kaynak Gruplarımızdan birine katılarak kendini ifade edebileceğin alanlar yarat.</p>
</li>
<li><p><b>&Uuml;st D&uuml;zey Ekipman</b> &ndash; İlk g&uuml;nden itibaren ihtiyacın olan teknik ekipmanları sana sağlıyoruz.</p></li></ul><br>
<p>
</p><p><b>A&ccedil;ıklığa ve &Ccedil;eşitliliğe Bağlılığımız</b></p>
<p>
Benzersiz becerilerini ve tutkunun değerini biliyoruz. Yaşın, cinsiyetin, milliyetin ya da siyasi g&ouml;r&uuml;ş&uuml;n değil &ndash; yeteneğin ve motivasyonun bizim i&ccedil;in &ouml;nemli. Tek boynuzlu bir at bile olsan, yeter ki pozitif bir etki yaratabileceğine inan! T&uuml;m şartları karşılamasan bile, kendine g&uuml;veniyorsan başvur. &Ccedil;&uuml;nk&uuml; &ccedil;eşitlilik bizi daha yaratıcı, yenilik&ccedil;i ve g&uuml;&ccedil;l&uuml; kılıyor.</p>
<p><b>
Hazırsan Başvur!</b></p>
<p>
Eğitimi bizimle birlikte yeniden d&uuml;ş&uuml;nmeye, hırslı bir ekibin par&ccedil;ası olmaya ve ger&ccedil;ek bir etki yaratmaya hazırsan hemen başvur!</p>
<p>
 L&uuml;tfen &ouml;zge&ccedil;mişini PDF formatında ve tercihen İngilizce olarak y&uuml;kle&mdash;&ccedil;&uuml;nk&uuml; DOC formatı sistemimizde desteklenmeyebilir.</p><br>
<p></p>
<p>
Disclose Privacy &amp; Compliance Information</p></div><p></p>

Müşteri Hizmetleri Temsilcisi (Türkiye) - Almanca Konuşan

IQVIA

<div><div><div>Istanbul, Turkey | Full time | Home-based | R1533906</div><div><div><b>
Job available in additional locations</b></div></div></div><p></p><div><div><br>
Our ever-growing <b>Lifecycle Safety Medical</b> team is expanding. The role participates in all aspects of the Medical Safety activities as per scope of work. This includes, but is not limited to providing and maintaining of PV and risk management expertise to internal and external stakeholders, maintaining knowledge relevant to allocated product portfolios, conducting medical evaluation of post-marketing adverse drug reactions, review and contribution to signal management and benefit-risk evaluation of drugs in clinical trial and post marketing set up, preparation, and/or contribution to responses to questions from health authorities, reviewing and contributing to periodic aggregate reports, contributing to safety review of study protocols, investigators brochure and other reference safety information, and serving as an internal consultant for any medical support for pharmacovigilance operations.</div><div>
Associate Medical Safety Director</div><div>
Role responsibilities:</div><ul><li><div>
Providing aggregate reviews of safety information, including clinical data, to maintain oversight of a product&rsquo;s safety profile</div></li><li><div>
Leads signal detection and analysis, including, signal detection strategy, frequency, and timing, reviews the Signal Detection Reports and other sources of data as applicable, raises potential signals for team discussion, contributes to safety analysis reports presentations of signal evaluation data as appropriate</div></li><li><div>
Providing medical review and contribution to IND Annual Reports, EU Periodic Benefit Risk Evaluation Reports, EU Periodic Safety Update Reports, EU Development Safety Update Reports, US Periodic Reports</div></li><li><div>
Providing medical review and contribution to Development Risk Management Plans, EU Risk Management Plans or US Risk Evaluation and Mitigation Strategies</div></li><li><div>
Review and contribute to benefit-risk evaluation of drugs in clinical trial and post marketing set up</div></li><li><div>
Providing safety oversight and contribution for label development, review, and updates</div></li><li><div>
Provide medical safety contributions to the Integrated Safety Summary or Common Technical Document</div></li><li><div>
Performing medical review and clarification of trial-related Adverse Events (AEs) and post-marketing adverse drug reactions (ADRs) including narrative content, queries, coding, expectedness, seriousness, causality, and company summary and serve as an internal consultant to pharmacovigilance case processing teams</div></li><li><div>
Representing safety and clinical data review findings during internal and external stakeholder meetings</div></li><li><div>
Providing medical safety support, contribution, and attendance at Safety Governance and other Meetings as needed</div></li></ul><div>
Do you have the skills, experience and qualification required for the role:</div><ul><li><div>
A medical degree from an accredited and internationally recognized medical school</div></li><li><div>
Around three years of clinical practice experience with two additional years in the pharmaceutical or associated industry, or equivalent combination of education, training and required experience</div></li><li><div>
Knowledge of applicable federal and local regulations and guidelines pertaining to clinical research including knowledge of regulations and guidelines pertaining to safety and good clinical practice and clinical trials and pharmaceutical research process</div></li><li><div>
Maintain knowledge of assigned product portfolio, therapeutic area, and recent literature</div></li><li><div>
Experience in Signal detection, Aggregate reports and Risk management.</div></li><li><div>
Capability to synthesize and critically analyze data from multiple sources and communicate complex clinical issues and analyses orally and in writing</div></li><li><div>
Ability to establish and meet priorities, deadlines, and objectives</div></li><li><div>
Demonstrated skills in contributing to multiple assignments required, capacity to work under pressure as well as initiative and flexibility and ability to adapt to changing business needs</div></li><li><div>
Ability to establish and maintain effective working relationships with coworkers, managers, and clients, including mentorship if needed</div></li></ul><div>
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com</div><div>
IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.</div></div></div><div></div>

Associate Medical Safety Director- Sponsor Dedicated

Explore 112+ Customer service consultant in Istanbul this April. Find roles across top companies and apply now to boost your career.

112 customer service consultant jobs In Istanbul

(Hebrew & English) Customer Support Consultant, hospitality (remote)

(Hebrew & English) Customer Support Consultant, hospitality (remote)

Customer Service Representative Chemical Industry

Immigration Consultant

Gümrük Müşteri Temsiilcisi

Müşteri Hizmetleri Temsilcisi (Türkiye) - Almanca Konuşan

Associate Medical Safety Director- Sponsor Dedicated