customer sales representative Jobs in Lahore

customer sales representative

customer service representative Jobs in Lahore

customer service representative

sales coordinator

customer support executive Jobs in Lahore

customer support executive

call center representative Jobs in Lahore

call center representative

customer service consultant

Simcoe IT

<p>Location: 14/1 Block L, Gulberg 3, Main Ferozepur Road, Lahore</p><p>Timings: 10:00 AM &ndash; 7:30 PM</p><p>Employment Type: Full-time (Office Based)</p><p>Salary: PKR 45,000 &ndash; 70,000 + Commission</p><p><b>Key Responsibilities</b></p><p>Client Consultation &amp; Sales</p><p>Engage with clients to understand their Umrah requirements and preferences.</p><p>Present and explain available Umrah packages (hotels, transport, and services).</p><p>Convert inquiries into confirmed bookings while delivering premium customer service.</p><p>Package Customization &amp; Management</p><p>Design tailored packages for individuals, families, groups, and corporate clients.</p><p>Coordinate hotel reservations, flights, transport, and ground arrangements.</p><p>Ensure packages meet service and quality standards.</p><p>Documentation &amp; Visa Processing</p><p>Guide clients on required documents for Umrah visa applications.</p><p>Coordinate with the visa department for accurate and timely processing.</p><p>Maintain records of applications, approvals, and follow-ups.</p><p><b>Customer Service &amp; Guidance</b></p><p>Provide itineraries, checklists, and pre-departure briefings.</p><p>Offer guidance on rituals, Saudi rules, and cultural expectations.</p><p>Handle client queries with professionalism and empathy.</p><p>Operational Coordination</p><p>Liaise with ticketing, accounts, and ground operations teams.</p><p>Ensure smooth execution of services as per client contracts.</p><p>After-Sales &amp; Relationship Management</p><p>Follow up with clients post-Umrah for feedback and testimonials.</p><p>Build long-term client relationships to drive referrals and repeat business.</p><p>Address complaints and escalate complex cases when needed.</p><p><b>Required Skills &amp; Competencies</b></p><p>Strong sales and negotiation skills (B2B &amp; B2C).</p><p>Proficiency in MS Excel, ERP systems, and Social Media platforms.</p><p>Excellent communication and customer service abilities.</p><p>Ability to assess client needs and provide customized solutions.</p><p>Knowledge of Umrah visa documentation and process (preferred).</p><p>Job Type: Full-time</p><p>Pay: Rs50,000.00 - Rs70,000.00 per month</p><p>Application Question(s):</p><ul><li>Do you have sales experience in umrah and visa? </li><li>Have you worked with any travel agency for Umrah services before? </li><li>Do you have experience guiding clients about required Umrah/visa documents? </li><li>Office Location:  Block L, Gulberg 3, Main Ferozepur Road, Lahore</li></ul><p>Is it ok for you ?</p><ul><li>Timings: 10:00 AM &ndash; 7:30 PM</li></ul><p>Is it ok for you ??</p><p>Experience:</p><ul><li>Umrah Consultant: 3 years (Preferred)</li></ul><p>Location:</p><ul><li>Lahore (Required)</li></ul><p>Work Location: In person</p>

Umrah Consultant

Mindbotix Game studio

<p><b>Customer Service Representative &ndash; E-Commerce</b></p><p><b>Location:</b>Near UMT Johar Town Lahore<br/><b>Job Type:</b> Full-Time<br/><b>Shift:</b> Morning- Monday to Friday</p><p><b>About the Role</b></p><p>We&rsquo;re looking for a proactive and customer-focused <b>Customer Service Representative</b> to join our growing E-Commerce team. You&rsquo;ll be the first point of contact for our customers &mdash; providing assistance, resolving issues, and ensuring every interaction leaves a positive impression of our brand.</p><p><b>Key Responsibilities</b></p><ul><li>Handle customer inquiries via calls, emails, live chat, and social media.</li><li>Manage order processing, tracking, returns, and exchanges.</li><li>Resolve complaints efficiently and professionally while maintaining customer satisfaction.</li><li>Coordinate with warehouse, logistics, and sales teams to ensure smooth order fulfillment.</li><li>Maintain updated records of customer interactions and transactions.</li><li>Identify recurring issues and suggest improvements in processes and communication.</li><li>Assist in managing online store listings, product updates, and FAQs when required.</li></ul><p><b>Requirements</b></p><ul><li><b>Education:</b> Minimum Bachelor&rsquo;s degree (Business, Communication, or related field preferred).</li><li><b>Experience:</b> 1&ndash;2 years in E-Commerce or online customer support (Fresh graduates with strong communication skills are also encouraged to apply).</li><li><b>Skills:</b></li><li>Excellent <b>verbal and written communication</b> skills (English proficiency required).</li><li>Strong problem-solving and multitasking abilities.</li><li>Basic understanding of E-Commerce platforms and order management systems.</li><li>Customer-eccentric mindset with patience and professionalism.</li></ul><p>Interested Candidate Please Share your Resume 0329-4370622</p><p>Job Type: Full-time</p><p>Pay: Rs40,000.00 - Rs45,000.00 per month</p><p>Work Location: In person</p>

Customer Service Representative (Female )

Vivo mobile Company

<p>Job Description</p><ul><li>Answer all customers&rsquo; telephone inquiries and feedbacks with enthusiasm and patience;</li><li>Timely, polite and professional answers to customers&rsquo; telephone inquiries to maximize customer satisfaction;</li><li>Report complaints and problems to the manager according to the process, and follow up the progress until they are solved;</li><li>Make follow-up calls to customers and record the results faithfully;</li><li>Timely convey the problems found during the follow-up calls to relevant persons, and track the results;</li><li>Timely convey the customer&rsquo;s telephone consultation to the relevant persons of the customer service center;</li><li>Warmly greet customers who come to the customer service center and receive their mobiles;</li><li>Hand over the mobile phone to the maintenance engineer for repair, and after the repair, complete the handover work with the customer and see him/her off;</li><li>Receive the mobile phone mailed from the branch, and confirm the model and quantity with the sender in time;</li><li>Record the mobile phone mailed by the branch into the customer service management system and assign it for maintenance;</li><li>Properly package the mobile phones repaired by the maintenance engineer and mail them to the branch, and inform them by phone;</li><li>When picking up the phone, the ringing sound shall not exceed three times;</li><li>No vacant shift, vacant post or channeling post is allowed. If any temporary emergency, someone must be asked to replace the duty;</li></ul><p><b>What do we offer?</b></p><p><b>For the right candidate, we are offering the opportunity to build a Career with a Multi-National Organization along with an attractive Salary and Benefits package.</b></p><p>Job Types: Full-time, Fresher</p><p>Pay: Up to Rs50,000.00 per month</p><p>Education:</p><ul><li>Bachelor's (Required)</li></ul><p>Location:</p><ul><li>Lahore (Required)</li></ul><p>Work Location: In person</p>

Customer Services Consultant(Female)

Contour Software

<div><div>About Contour</div><div></div><div><div>
Contour Software</div> has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.</div><div><br>
As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.</div><div><br>
What started as an R&amp;D &amp; Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore &amp; Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!</div><div></div><div>
About Contour</div><div>
Contour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.</div><div>
As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of marketleading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, longterm careers.</div><div>
What started as an R&amp;D &amp; Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore &amp; Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!</div><div>
The Division</div><div>
Dealer Information Systems Corporation is a leading business management software provider to agricultural, construction, truck refrigeration and lift truck dealers in North America. Founded in 1980, based of Bellingham WA (USA); we are a team of 100+ professionals who help customers with Software, Hardware and Network Management so they don't have to deal with many vendors but just one fullservice company.</div><div>
Division Profile: https://www.discorp.com/</div><div>
Position:</div><div>
The ideal candidate should be passionate, highly organized, and possess excellent verbal and written communication skills. This role is perfect for a team player who thrives in a fast-paced environment and is eager to contribute to providing professional and positive user experience.</div><div>
As a, you will be responsible for delivering technical support and training to customers, helping resolve various technical issues, and ensuring high levels of customer satisfaction. This role will involve troubleshooting networking and DIS applications to improve productivity and reduce downtime. You will be an essential part of the global team and work as an extension of the DIS team from our Lahore office.</div><div>
We are seeking a dedicated Enterprise Software Support/Customer Support professional. This role involves working as the customer&rsquo;s advocate while providing customer support, via phone, email, and chat with Customers. The Support Specialist II directly impacts DIS customer&rsquo;s ability to successfully utilize applications at all phases of the customer&rsquo;s lifecycle. Support Specialist II minimizes DIS risk when recommending or resolving data damage or system bugs.</div><div>
Exciting Benefits we offer:</div><ul><li><div>
Market-leading Salary</div></li><li><div>
Medical Coverage &ndash; Self &amp; Dependents</div></li><li><div>
Parents Medical Coverage</div></li><li><div>
Provident Fund</div></li><li><div>
Employee Performance-based bonuses</div></li><li><div>
Home Internet Subsidy</div></li><li><div>
Conveyance Allowance</div></li><li><div>
Profit Sharing Plan [Tenured Employees Only]</div></li><li><div>
Life Benefit</div></li><li><div>
Child Care Facility</div></li><li><div>
Company Provided Lunch/Dinner</div></li><li><div>
Professional Development Budget</div></li><li><div>
Recreational area for in-house games</div></li><li><div>
Sporadic On-shore training opportunities</div></li><li><div>
Friendly work environment</div></li><li><div>
Leave Encashment</div></li></ul><div></div><div><i>
Disclaimer:</i><i> At Contour, we attribute our success to the unique contributions of our diverse staff. We&rsquo;re committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we&rsquo;ve adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination.</i></div><div></div><div><i>
In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.</i></div></div><div></div>

Customer Services Consultant (L2)

Channel Migration

<p><b>Job Title:</b> Visa Consultant<br/><b>Location:</b> DHA Phase&#8239;1, Lahore<br/><b>Company:</b> Channel Migration</p><p><b>About Us:</b><br/>Channel Migration is a dynamic immigration &amp; visa consultancy office located at G-14, 1st Floor, Masjid Chowk, DHA Phase 1, Lahore.</p><p>We specialise in assisting clients with visa applications, immigration services and overseas travel documentation. We are looking for a detail&#8209;oriented, customer&#8209;focused Visa Consultant to join our team.</p><p><b>Key Responsibilities:</b></p><ul><li>Meet and advise clients on visa/ immigration options, eligibility criteria and documentation requirements.</li><li>Maintain up&#8209;to&#8209;date knowledge of visa regulations, immigration rules and travel industry changes.</li><li>Provide excellent customer service: answer client queries, follow up on applications and keep clients informed of progress.</li><li>Maintain client records and ensure confidentiality of sensitive information.</li></ul><p><b>Qualifications / Experience:</b></p><ul><li>Strong understanding of Pakistan&#8209;based visa/ immigration processes and international travel documentation.</li><li>Excellent communication and interpersonal skills (English &amp; Urdu).</li><li>PC literate (MS Office, email, database systems).</li></ul><p><b>Personal Attributes:</b></p><ul><li>Positive attitude and customer&#8209;service mindset.</li><li>Ethical, trustworthy and respectful of client confidentiality.</li><li>Able to work independently and as part of a team.</li><li>Willing to stay updated on changing visa policies and immigration regulations.</li></ul><p><b>How to Apply:</b><br/><b>0347 111 0000.</b> Short&#8209;listed candidates will be contacted for an interview.</p><p>Job Type: Full-time</p><p>Pay: From Rs50,000.00 per month</p><p>Work Location: In person</p>

Visa Consultant

Virikson Travel

<p><b>Job description:</b></p><p>We are currently seeking a highly skilled and experienced <b>Umrah Consultant</b> with expertise in Sabre, Galileo, and Worldspan reservation systems. The ideal candidate will have a strong background in the travel industry, excellent English communication skills, and the ability to work flexible hours, including afternoon and night shifts.</p><p><b>Key Responsibilities:</b></p><ul><li>Utilize Sabre, Galileo, and Worldspan reservation systems to efficiently book flights, hotels, car rentals, and other travel services for clients.</li><li>Prepare detailed and customized itineraries based on client preferences and needs.</li><li>Offer expert advice to clients on various travel options, itineraries, accommodations, and visa/passport requirements to meet their specific desires.</li><li>Use CRM (Customer Relationship Management) tools to maintain client profiles and preferences for personalized service.</li><li>Handle booking changes, cancellations, and refunds with accuracy and efficiency, ensuring a high level of customer satisfaction.</li><li>Manage budgets effectively to meet profit or sales targets.</li><li>Analyze travel options and apply competitive pricing strategies to find cost-effective solutions while maximizing company profits.</li><li>Provide exceptional customer service by promptly addressing inquiries, resolving issues, and assisting travelers before, during, and after their trips.</li><li>Skillfully handle customer queries and complaints to ensure a positive customer experience.</li><li>Maintain meticulous records of all bookings, payments, and communication with clients to ensure proper documentation and compliance.</li><li>Prepare and distribute tour itineraries to clients.</li><li>Stay up-to-date with industry trends, airline policies, and travel regulations to provide clients with the most current information.</li><li>Continuously update knowledge about visa and passport requirements.</li></ul><p><b>Qualifications:</b></p><ul><li>Previous experience as a Travel Consultant / Travel Agent is essential.</li><li>Proficiency in Sabre, Galileo, and Worldspan reservation systems.</li><li>Excellent verbal and written communication skills in English.</li><li>Strong customer service and problem-solving abilities.</li><li>Detail-oriented with exceptional organizational skills.</li><li>Ability to work both independently and in a team.</li><li>Flexibility to adapt to varying work schedules, including afternoon and night shifts.</li><li>Influencing and negotiation skills to meet sales targets.</li></ul><p>Job Type: Full-time</p><p>Pay: Rs35,000.00 - Rs40,000.00 per month</p><p>Work Location: In person</p>

Umrah Consultant (experience canada based)

Media Solutions

<p>Job Title: Travel Consultant B2C/B2B</p><p>Qualification: Minimum Intermediate / A-levels/High school Degree</p><p>Salary: 25k -60k plus commissions and incentives</p><p>Requirements:</p><ul><li>Candidate must have minimum proven 1 -2 years of experience as a Travel consultant, Ticketing Officer or in a similar role.</li><li>Candidates must be familiar with any GDS (Sabre &amp; Galileo preferred), fare construction, fare rules and ticketing.</li><li>Must be able to effectively and clearly communicate in English.</li><li>Must be able to provide exceptional customer service through various channels (phone, email) to address client inquiries, make recommendations, and resolve issues.</li><li>Excellent knowledge of latest tourism trends, offerings and options.</li><li>Understanding of travel documents including passports and visas.</li><li>Excellent interpersonal, organizational, time-management and communication skills.</li><li>Excellent problem-solving abilities and proactive approach to handle client issues and disruptions.</li></ul><p>Freshers with exceptional English communication skills can also apply for this post.</p><p>Job Type: Full-time</p><p>Pay: Rs25,000.00 - Rs50,000.00 per month</p><p>Work Location: In person</p>

Travel Consultant B2C

Explore 845+ Customer service consultant in Lahore this October. Find roles across top companies and apply now to boost your career.