customer service representative Jobs in Lahore

customer service representative

customer sales representative Jobs in Lahore

customer sales representative

sales representative

sales manager

call center agent

customer service consultant

Haideri Consultants (SMC-Private) Limited

Haideri Consultants is seeking a highly motivated and professional Customer Service Representative to join our team. As the first point of contact for our clients, you will play a key role in delivering exceptional service, resolving queries, and supporting our recruitment and consulting operations.Key Responsibilities:<ul><li>Handle inbound and outbound customer calls</li><li>Resolve customer inquiries and complaints efficiently</li><li>Maintain accurate records of customer interactions</li><li>Coordinate with internal departments to address client concerns</li><li>Provide information about our recruitment services and processes</li><li>Follow up on client applications and ensure timely communication</li></ul>Qualifications:<ul><li>Proven experience in customer service or a similar role</li><li>Ability to multitask and stay calm under pressure</li><li>Fluency in Urdu (English is a plus)</li><li>Minimum education: Intermediate or Bachelor</li></ul>Job Type: Full-timePay: Rs25,000.00 - Rs50,000.00 per monthEducation:<ul><li>Intermediate (Preferred)</li></ul>Location:<ul><li>Lahore (Preferred)</li></ul>Work Location: In person

Customer Service Representative (CSR) Male / Female

Malik Travel SLU

Job Summary:We are seeking a motivated and customer-focused Customer Service Representative (CSR) to join our dynamic travel agency team. The CSR will serve as the primary point of contact for clients, providing information about travel products, booking services, resolving inquiries, and ensuring a seamless and positive customer experience.Key Responsibilities:<ul><li>Respond to customer inquiries via phone, email, chat, and in-person regarding travel products, packages, bookings, and services.</li><li>Assist customers in selecting travel destinations, transportation, accommodations, and other travel-related services.</li><li>Process bookings, modifications, cancellations, and refunds accurately in the system.</li><li>Handle customer complaints and issues efficiently and professionally, ensuring resolution and satisfaction.</li><li>Stay up-to-date with travel regulations, airline policies, visa requirements, and destination information.</li><li>Maintain customer records and documentation according to company procedures.</li><li>Collaborate with internal teams (sales, operations, finance) to ensure smooth service delivery.</li><li>Promote travel packages, upsell additional services, and meet sales targets when applicable.</li><li>Follow up with clients to confirm bookings and ensure all travel documents are provided.</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs60,000.00 per monthWork Location: In person

Customer Service Representative (CSR) Female – Travel Agency - Lahore (In Person Role)

Zpayso

As a Customer Service Representative (CSR) Intern at ZPayso, you will serve as the first point of contact for our customers, helping resolve their queries and providing accurate information with professionalism and empathy. This opportunity is designed forfreshgraduates or individuals with no prior work experience, aiming to start their career in a fast-growing fintech company. This is a paid internship leading to a full-time job, based on your performance and learning progress.Key Responsibilities:<ul><li>Assist customers via phone, email, or chat with general inquiries or service-related questions.</li><li>Provide correct and clear information about ZPayso&rsquo;s services and processes.</li><li>Help resolve basic customer complaints professionally and escalate complex issues to senior staff.</li><li>Maintain proper documentation of customer interactions.</li><li>Participate in training sessions to develop product knowledge and improve communication skills.</li><li>Follow up with customers to ensure issue resolution and satisfaction.</li><li>Learn to use customer support software tools and internal systems.</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s degree completed or in progress (any discipline).</li><li>No prior experience required &ndash; Freshers are strongly encouraged to apply.</li><li>Excellent verbal and written communication skills in English and Urdu.</li><li>Polite, patient, and confident personality.</li><li>Eagerness to learn and grow in a customer support role.</li><li>Basic computer and typing skills.</li><li>Ability to work well in a team environment and follow instructions.</li></ul>What We Offer:<ul><li>Paid internship with potential for full-time job placement.</li><li>Professional training and skill development in customer service.</li><li>A supportive and friendly team environment.</li><li>Hands-on experience in a leading fintech company.</li><li>Clear career growth path for high-performing interns.</li></ul>Job Types: Full-time, Internship Contract length: 3 monthsPay: Rs25,000.00 - Rs35,000.00 per monthApplication Question(s):<ul><li>Are you available to start immediately?</li><li>Are you comfortable commuting to </li></ul>Gulberg, Lahore daily?Work Location: In person

Customer Service Representative (Internship)

Virikson Travel

Job description:We are a leading travel agency dedicated to providing exceptional travel experiences to our clients. We are currently seeking a highly skilled and experienced Umrah Consultant with expertise in Sabre, Galileo, and Worldspan reservation systems. The ideal candidate will have a strong background in the travel industry, excellent English communication skills, and the ability to work flexible hours, including afternoon and night shifts. Key Responsibilities:<ul><li>Utilize Sabre, Galileo, and Worldspan reservation systems to efficiently book flights, hotels, car rentals, and other travel services for clients.</li><li>Prepare detailed and customized itineraries based on client preferences and needs.</li><li>Offer expert advice to clients on various travel options, itineraries, accommodations, and visa/passport requirements to meet their specific desires.</li><li>Use CRM (Customer Relationship Management) tools to maintain client profiles and preferences for personalized service.</li><li>Handle booking changes, cancellations, and refunds with accuracy and efficiency, ensuring a high level of customer satisfaction.</li><li>Manage budgets effectively to meet profit or sales targets.</li><li>Analyze travel options and apply competitive pricing strategies to find cost-effective solutions while maximizing company profits.</li><li>Provide exceptional customer service by promptly addressing inquiries, resolving issues, and assisting travelers before, during, and after their trips.</li><li>Skillfully handle customer queries and complaints to ensure a positive customer experience.</li><li>Maintain meticulous records of all bookings, payments, and communication with clients to ensure proper documentation and compliance.</li><li>Prepare and distribute tour itineraries to clients.</li><li>Stay up-to-date with industry trends, airline policies, and travel regulations to provide clients with the most current information.</li><li>Continuously update knowledge about visa and passport requirements.</li></ul>Qualifications:<ul><li>Previous experience as a Travel Consultant / Travel Agent is essential.</li><li>Proficiency in Sabre, Galileo, and Worldspan reservation systems.</li><li>Excellent verbal and written communication skills in English.</li><li>Strong customer service and problem-solving abilities.</li><li>Detail-oriented with exceptional organizational skills.</li><li>Ability to work both independently and in a team.</li><li>Flexibility to adapt to varying work schedules, including afternoon and night shifts.</li><li>Influencing and negotiation skills to meet sales targets.</li></ul>Location: Johar Town, LahoreJob Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthJob Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

Umrah Consultant

Ali Saqlain

Female Sales Executives in Bahria Town LahoreJoin Our Team!Are you passionate about real estate and customer service? Do you want to be part of a dynamic and growing team?We're hiring! - Female Sales ConsultantJob Requirements:-Minimum Qualification Bachelor-Well Spoken-2 Years Experience in SalesJob Types: Full-time, CommissionPay: Rs50,000.00 - Rs70,000.00 per monthWork Location: In person

Female Sales Consultant Required Urgently

Sky Globe Consultancy

Job Title: Female Visa ConsultantLocation: Gulberg 2 and DHA Phase 3 Department: Visa &amp; Immigration Services Reports To: Team Lead / Branch Manager Employment Type: Full-Time (on-site job, no remote work or online interviews) Experience Level: Entry-Level to Mid-Level (Freshers Welcome)Job Summary:We are looking for a confident and well-spoken Female Visa Consultant to join our team. The ideal candidate will assist clients in visa application processes for countries [e.g., Canada, UK, Ireland, USA, Australia, Schengen, etc.]. While experience is preferred, freshers with excellent communication skills and a background in sales or customer service are encouraged to apply.This is a client-facing role requiring strong interpersonal skills, professionalism, and attention to detail.Key Responsibilities:Provide accurate information and guidance to clients regarding various visa categories (student, tourist, work, dependent, etc.).Understand client requirements and suggest the most suitable visa or immigration options.Assist clients in completing visa applications and ensure submission of correct documentation.Follow up with clients regularly and maintain clear communication throughout the visa process.Maintain up-to-date knowledge of immigration policies, embassy requirements, and visa regulations.Achieve monthly targets related to client conversion or consultations.Attend training sessions to stay informed on visa processes and updates.Coordinate with internal teams, documentation officers, and embassy/consulate contacts when needed.Maintain a high level of customer service and ensure client satisfaction.Requirements:Female candidates only (as per role requirements).Freshers can apply &ndash; training will be provided.Minimum Education required is Intermediate or equivalent.Good verbal and written communication skills in English; fluency in other regional languages is a plus.Background in sales, customer service, counseling, or telecalling is highly preferred.Confident, presentable, and able to handle client interactions with professionalism.Basic knowledge of Computer and digital tools (WhatsApp, Google Sheets etc.).Willingness to learn and grow in a dynamic, client-facing environment.Preferred Skills:Experience in visa consulting, travel agency, or educational consultancy (for experienced applicants).Ability to work under pressure and meet deadlines.Strong persuasive and negotiation skills.Team player with a positive attitude.What We Offer:Competitive salary + incentives/commissions based on performance.Comprehensive training for freshers.Supportive team environment and career growth opportunities.Comfortable and professional working space for female employees.Job Type: Full-timePay: Rs30,000.00 - Rs40,000.00 per monthWork Location: In person

Female Visa Consultant

Salah Travels

LOCATION: DHA PHASE 4 , D, BLOCK, LAHORE.Job Overview:Salah Travels is seeking a dynamic and confident,Travel Consultant with excellent communication and sales skills.The ideal candidate should be fluent inEnglish, able to handle international clients, and willing to work night shifts.Freshers may also apply, Prior experience in sales or customer support will be a strong advantage too.Key Responsibilities:<ul><li>Assist clients in planning and booking travel arrangements, especially for Hajj &amp; Umrah packages.</li><li>Communicate with clients via phone, WhatsApp, and email in a professional manner.</li><li>Convert leads into successful sales through follow-up and relationship management.</li><li>Provide accurate information on visas, flights, hotels, and travel procedures.</li><li>Coordinate with the ticketing/reservations team for smooth operations.</li><li>Should be confident over the calls.</li><li>Both Male &amp; Female can apply for this position.</li></ul>Requirements:<ul><li>Must have Bachelors.</li><li>Strong communication and interpersonal skills.</li><li>Fluent spoken and written English.</li><li>Minimum 3 month to 2 years of experience in sales or customer service (travel industry preferred).</li><li>Comfortable working in night shifts.</li><li>Able to commute daily to our office in DHA Phase 4, D Block, Lahore.</li><li>To Apply:</li><li>Send your CV to salahtravels7@gmail.com with the subject:</li><li>&ldquo;Application &ndash; Travel Consultant .</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs75,000.00 per monthApplication Question(s):<ul><li>Are you comfortable doing a night shift?</li></ul><ul><li>Are you located near DHA?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Language:<ul><li>ENGLISH FLUENTLY. (Required)</li></ul>Work Location: In personExpected Start Date: 20/09/2025

TRAVEL CUNSULTANT

Explore 837+ Customer service consultant in Lahore this September. Find roles across top companies and apply now to boost your career.