customer sales representative Jobs in Lahore

customer sales representative

customer service representative Jobs in Lahore

customer service representative

customer success specialist Jobs in Lahore

customer success specialist

client success specialist

customer service representative (csr) Jobs in Lahore

customer service representative (csr)

customer service consultant

Heetly

<p><b>Job Title:</b> Umrah Consultant &ndash; UK<br/><b>Type:</b> Full-Time / Part-Time</p><p><b>About the Role:</b></p><p>We are seeking a passionate and knowledgeable <b>Umrah Consultant</b> to guide UK-based clients in planning and booking their Umrah journey. The ideal candidate will have strong communication skills, deep understanding of Umrah travel requirements, and a commitment to excellent customer service.</p><p><b>Key Responsibilities:</b></p><ul><li>Advise clients on Umrah packages, visa requirements, and travel options.</li><li>Handle customer inquiries via phone, WhatsApp, and email.</li><li>Create personalized Umrah itineraries based on client needs and budgets.</li><li>Coordinate with airlines, hotels, and ground service providers.</li><li>Manage bookings, payments, and documentation.</li><li>Provide after-sales support and ensure customer satisfaction.</li></ul><p><b>Requirements:</b></p><ul><li>Experience in Umrah or Hajj travel consultancy (preferred).</li><li>Knowledge of Saudi visa processes and Umrah regulations.</li><li>Excellent communication and sales skills.</li><li>Fluent in English (Arabic is a plus).</li><li>Proficient in using CRM and online booking tools.</li><li>Based in or serving clients from the UK market.</li></ul><p><b>Benefits:</b></p><ul><li>Competitive salary + commission</li><li>Flexible working hours</li><li>Training and career growth opportunities</li></ul><p>Job Types: Full-time, Part-time</p><p>Pay: Rs30,000.00 - Rs70,000.00 per month</p><p>Application Question(s):</p><ul><li>Can you join within 1 week?</li></ul><p>Experience:</p><ul><li>TRAVEL CONSULTANT: 1 year (Preferred)</li></ul><p>Work Location: In person</p>

Umrah Consultant – UK

Contour Software

<div><div>About Contour</div><div></div><div><div>
Contour Software</div> has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.</div><div><br>
As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.</div><div><br>
What started as an R&amp;D &amp; Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore &amp; Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!</div><div></div><div><div>
The Division<br>
Dealer Information Systems Corporation (Client) is a leading business management software provider to agricultural, construction, truck refrigeration and lift truck dealers in North America. Founded in 1980, based of Bellingham WA (USA); we are a team of 100+ professionals who help customers with Software, Hardware and Network Management so they don't have to deal with many vendors but just one full-service company.<br>
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Division Profile: <div>https://www.discorp.com/</div><br>
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The Position<br>
We are seeking Customer Services Consultant, with exceptional communication skills - both verbal and written - to fulfill Level-1 support duties, from the Contour-Lahore office, as part of the North America region Customer Support team serving DIS clients. The hired individuals shall be mainly responsible to manage inbound calls and create tickets in the ticketing system and follow a well-defined step-by-step process.<br>
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Job Responsibilities<br>
Reporting to the Customer Services Consultant in Lahore, the core responsibilities of this position are:</div></div><div><ul><li><div>
Act as the first line of communication with clients, thus focusing intently on customer satisfaction and relationship management.</div></li></ul></div><div><ul><li><div>
Create tickets in our ticketing system following process.</div></li></ul></div><div><ul><li><div>
Resolve user knowledge-caused issues and other configuration, troubleshooting and software installation issues.</div></li></ul></div><div><ul><li><div>
Monitor incidents, prioritize and respond as appropriate.</div></li></ul></div><div><ul><li><div>
Trouble shoot tickets for level 1 support.</div></li></ul></div><div><ul><li><div>
Customer facing via email and phone with an ability to identify and able to walkthrough trouble shooting steps.</div></li></ul></div><div><ul><li><div>
Constantly gather product knowledge to enhance support experience and share with team.</div></li></ul></div><div><ul><li><div>
Ensure ongoing customer satisfaction through timely response and resolution.</div></li></ul></div><div><ul><li><div>
Complete training sessions, videos, knowledge base, to stay up to date on the latest technologies and methods.</div></li></ul></div><div><ul><li><div>
Promote and maintain a high quality, professional, service-oriented company image with customers and internal staff.</div></li></ul></div><div></div><div><div>
Required Qualification &amp; Skills</div></div><div><ul><li><div>
Bachelor's degree or diploma in IT or a related field.</div></li></ul></div><div><ul><li><div>
Excellent verbal and written English communication skills.</div></li></ul></div><div><ul><li><div>
Experience of managing inbound calls (North American region).</div></li></ul></div><div><ul><li><div>
Strong technical investigation and follow-up skills.</div></li></ul></div><div><ul><li><div>
Experience with standard business environment software, such as Operating Systems (e.g. Windows), office word processing and spreadsheet software (e.g. Word, Excel).</div></li></ul></div><div><ul><li><div>
Service Minded. You deliver customer and partner support like you expect to receive it, with excellence.</div></li></ul></div><div><ul><li><div>
Trained with using support management tools like Service Cloud, Service Now, TeamSupport, Infor, Jira is a plus.</div></li></ul></div><div></div><div><div>
Work Timings: Monday to Friday: 5 am &ndash; 5pm Pacific Standard Time (Individual shifts will vary in this window)</div></div><div>
Exciting Benefits we offer:</div><ul><li><div>
Market-leading Salary</div></li><li><div>
Medical Coverage &ndash; Self &amp; Dependents</div></li><li><div>
Parents Medical Coverage</div></li><li><div>
Provident Fund</div></li><li><div>
Employee Performance-based bonuses</div></li><li><div>
Home Internet Subsidy</div></li><li><div>
Conveyance Allowance</div></li><li><div>
Profit Sharing Plan [Tenured Employees Only]</div></li><li><div>
Life Benefit</div></li><li><div>
Child Care Facility</div></li><li><div>
Company Provided Lunch/Dinner</div></li><li><div>
Professional Development Budget</div></li><li><div>
Recreational area for in-house games</div></li><li><div>
Sporadic On-shore training opportunities</div></li><li><div>
Friendly work environment</div></li><li><div>
Leave Encashment</div></li></ul><div></div><div><i>
Disclaimer:</i><i> At Contour, we attribute our success to the unique contributions of our diverse staff. We&rsquo;re committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we&rsquo;ve adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination.</i></div><div></div><div><i>
In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.</i></div></div><div></div>

Customer Services Consultant (L1)

AK Graphic

<p><b>Job Description</b></p><p>AK Graphic is hiring energetic and motivated <b>Customer Service Representatives </b></p><p><b>(Night Shift)</b> to join our growing team in Gulberg II, Lahore.</p><p>You&rsquo;ll be responsible for handling inbound and outbound calls, providing product information, assisting customers, and ensuring a positive customer experience with a professional attitude.</p><p><b>Key Responsibilities:</b></p><ul><li>Make outbound calls to potential leads and follow up</li><li>Provide accurate product/service information</li><li><b>Perform customer service duties just like a Customer Service Representative</b></li><li>Maintain customer records and update systems</li><li>Deliver excellent customer service and support</li></ul><p><b>Requirements:</b></p><ul><li>Minimum 2&ndash;3 months of experience (<b>Freshers with confidence can apply</b>)</li><li>Good English communication skills</li><li>Strong interpersonal skills and a positive attitude</li><li>Ability to work in a fast-paced environment</li></ul><p><b>Benefits:</b></p><ul><li>Competitive salary package (40K &ndash; 70K based on performance)</li><li>Monthly incentives and bonuses</li><li>Career growth opportunities</li><li>Friendly and professional work environment</li><li>Performance-based promotions</li></ul><p><b>Apply now and become a part of our growing team!</b></p><p>Job Type: Full-time</p><p>Pay: Rs40,000.00 - Rs70,000.00 per month</p><p>Work Location: In person</p>

Customer Service Representative (Night Shift)

Abacus Outsourcing

<p><b>About the Role:</b><br/>We are hiring <b>Arabic-speaking Customer Service Representatives</b> to handle inbound and outbound customer queries. The ideal candidate will communicate professionally with customers, resolve issues, and provide accurate information while maintaining service quality standards.</p><p><b>Key Responsibilities:</b></p><ul><li>Handle customer calls in <b>Arabic</b> (inbound/outbound).</li><li>Provide accurate information regarding products, services, or inquiries.</li><li>Resolve customer complaints and escalate complex cases when needed.</li><li>Maintain call records and update CRM systems.</li><li>Follow company policies and ensure customer satisfaction.</li><li>Meet daily/weekly performance KPIs (attendance, quality, call handling).</li></ul><p><b>Requirements:</b></p><ul><li><b>Fluent in Arabic</b> (speaking &amp; understanding) &ndash; mandatory.</li><li>Good English or Urdu communication is a plus.</li><li>Minimum Intermediate/Bachelor&rsquo;s degree.</li><li>Previous call center/customer service experience will be an advantage.</li><li>Strong listening, communication, and problem-solving skills.</li><li>Ability to work under pressure and in shifts.</li></ul><p>Job Type: Full-time</p><p>Pay: Rs40,000.00 - Rs45,000.00 per month</p><p>Work Location: In person</p>

Arabic Speaking Customer Service Representative

AV Private Limited

<p><b>Customer Support Representative (CSR) &ndash; Job Description Position Overview:</b></p><p>We are looking for a Customer Support Representative who will serve as the primary point of contact for customers, ensuring timely and accurate responses to inquiries. The ideal candidate should have strong communication skills, a customer-focused mindset, and the ability to handle customer concerns with patience and professionalism.</p><p><b>Key Responsibilities: </b></p><p>Respond to customer queries via phone, email, chat, or social media.</p><p>Provide accurate information regarding products, services, policies, and procedures.</p><p>Resolve customer issues efficiently and escalate complex cases to the relevant department.</p><p>Maintain customer records by updating information in the system.</p><p>Ensure a high level of customer satisfaction through effective communication and follow-ups.</p><p>Process orders, refunds, account updates, and service requests.</p><p>Meet performance targets including response time, quality standards, and customer satisfaction ratings.</p><p>Collaborate with the team to improve processes and enhance the customer experience.</p><p>Requirements: Minimum education: Intermediate or Bachelor&rsquo;s degree preferred.</p><p>Prior experience in customer support (voice or non-voice) is a plus.</p><p>Strong verbal and written communication skills.</p><p>Good problem-solving and active listening abilities.</p><p>Ability to multitask and work in a fast-paced environment.</p><p>Familiarity with CRM systems is an advantage.</p><p><b>Preferred Skills:</b></p><p>Patience and empathy when dealing with customers.</p><p>Positive attitude and professional behaviour.</p><p>Team player with strong interpersonal skills.</p><p>Good typing speed for chat/email support.</p><p>Job Type: Full-time</p><p>Pay: Rs60,000.00 - Rs70,000.00 per month</p><p>Work Location: In person</p>

Customer Services Representative (UK bsed)

AL MUBROORA TRAVEL GROUP

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   Company Description
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  Since 2006, Al Mubroora Travel &amp; Tours has been a trusted name in providing seamless and personalized travel solutions. Specializing in Hajj and Umrah services, air ticketing, hotel bookings, visa services, and custom tours, the company ensures stress-free travel experiences for solo travelers, families, and groups. With nearly two decades of expertise, Al Mubroora is dedicated to ensuring every journey is smooth, safe, and memorable. The team is committed to delivering quality services with a personal touch, meeting the diverse travel needs of clients.
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  Role Description
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  This is a full-time on-site role for a Sales Travel Consultant &amp; Immigration Consultant, based in Lahore. The role involves assisting clients with travel planning, including reservations, ticketing, and visa processing. The consultant will provide expert guidance on travel arrangements, manage travel itineraries, and deliver exceptional customer service. Responsibilities also include promoting tailored travel packages and ensuring a seamless consultation process for immigration-related inquiries.
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   Travel Consultant  Qualifications
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   Proficiency in Travel Consulting, Travel Management, and creating customized Travel Arrangements
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   Experience in Customer Service and handling Reservations efficiently
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   Strong communication and interpersonal skills
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   Demonstrated ability to work collaboratively in an on-site environment
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   Knowledge of visa processing and immigration requirements is an advantage
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   Bachelor&rsquo;s degree in Tourism, Hospitality, or a related field is a plus
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   Immigration Consultant Qualifications
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   Strong knowledge of Immigration Issues, Visas, and Global Immigration processes
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   Familiarity with legal requirements, policies, and procedures related to Immigration and Law
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   Experience in consulting and client relationship management
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   Excellent communication, organizational, and problem-solving skills
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   Proficiency in relevant documentation and attention to detail
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   Ability to work effectively in a fast-paced and dynamic environment
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   Previous experience in travel consulting is a plus
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Immigration Consultant And Travel Consultant

Al Mubroora Travel

<p><b>Company Description</b></p><p>Al Mubroora Travel Group is a renowned provider of Hajj, Umrah, and international travel services. We are dedicated to delivering seamless pilgrimage arrangements, comprehensive global tour packages, and reliable visa assistance, ensuring our clients enjoy stress-free travel. Our mission is to offer high-quality, comfortable, and affordable travel experiences, emphasizing professionalism, integrity, and care. We pride ourselves on our exceptional customer support and commitment to making every journey memorable.</p><p><b>Role Description</b></p><p>This is a full-time, on-site Travel Consultant role based in the Karachi Division. In this role, the Travel Consultant will be responsible for providing personalized travel consulting and managing travel arrangements for clients. Key tasks include coordinating reservations, booking transportation and accommodations, offering exceptional customer service, and supporting the planning of both pilgrimage trips and international tours. The consultant will ensure seamless travel experiences by staying updated with travel regulations and offering expert guidance to clients.</p><p><b>Qualifications</b></p><ul><li>Proficiency in Travel Consulting, including knowledge of travel destinations, itineraries, and options</li><li>Experience in Travel Management and handling Travel Arrangements for clients</li><li>Strong skills in Customer Service and Reservations, ensuring client satisfaction and efficient booking processes</li><li>Attention to detail and excellent organizational skills to manage multiple travel plans</li><li>Familiarity with visa processing and international travel guidelines is a plus</li><li>Effective communication and interpersonal skills</li><li>Proficiency with travel booking systems and tools</li></ul><p>Job Type: Full-time</p><p>Pay: Rs45,000.00 - Rs100,000.00 per month</p><p>Experience:</p><ul><li>travel Agency: 1 year (Required)</li><li>sales: 1 year (Preferred)</li></ul><p>Work Location: In person</p>

TRAVEL CONSULTANT

Explore 1122+ Customer service consultant in Lahore this December. Find roles across top companies and apply now to boost your career.