customer sales representative Jobs in Lahore

customer sales representative

sales representative

sales manager

customer support representative Jobs in Lahore

customer support representative

sales consultant

customer service consultant

Contour Software

<div><div>About Contour</div><div></div><div><div>
Contour Software</div> has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.</div><div><br>
As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.</div><div><br>
What started as an R&amp;D &amp; Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore &amp; Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!</div><div></div><div>
The Division</div><div>
Dealer Information Systems Corporation (Client) is a leading business management software provider to agricultural, construction, truck refrigeration and lift truck dealers in North America. Founded in 1980, based of Bellingham WA (USA); we are a team of 100+ professionals who help customers with Software, Hardware and Network Management so they don't have to deal with many vendors but just one full-service company.</div><div></div><div>
Division Profile: https://www.discorp.com/</div><div></div><div>
The Position</div><div>
We are seeking Customer Services Consultant (L1), with exceptional communication skills - both verbal and written - to fulfill Level-1 support duties, from the Contour-Lahore office, as part of the North America region Customer Support team serving DIS clients. The hired individuals shall be mainly responsible to manage inbound calls and create tickets in the ticketing system and follow a well-defined step-by-step process.</div><div></div><div>
Job Responsibilities</div><div>
Reporting to the Customer Services Consultant in Lahore, the core responsibilities of this position are:</div><ul><li>Act as the first line of communication with clients, thus focusing intently on customer satisfaction and relationship management.</li><li>Create tickets in our ticketing system following process.</li><li>Resolve user knowledge-caused issues and other configuration, troubleshooting and software installation issues.</li><li>Monitor incidents, prioritize and respond as appropriate.</li><li>Trouble shoot tickets for level 1 support.</li><li>Customer facing via email and phone with an ability to identify and able to walkthrough trouble shooting steps.</li><li>Constantly gather product knowledge to enhance support experience and share with team.</li><li>Ensure ongoing customer satisfaction through timely response and resolution.</li><li>Complete training sessions, videos, knowledge base, to stay up to date on the latest technologies and methods.</li><li>Promote and maintain a high quality, professional, service-oriented company image with customers and internal staff.</li></ul><div></div><div><div>
Required Qualification &amp; Skills</div><ul><li>Bachelor's degree or diploma in IT or a related field.</li><li>Excellent verbal and written English communication skills.</li><li>Experience of managing inbound calls (North American region).</li><li>Strong technical investigation and follow-up skills.</li><li>Experience with standard business environment software, such as Operating Systems (e.g. Windows), office word processing and spreadsheet software (e.g. Word, Excel).</li><li>Service Minded. You deliver customer and partner support like you expect to receive it, with excellence.</li><li>Trained with using support management tools like Service Cloud, Service Now, TeamSupport, Infor, Jira is a plus.</li></ul><div></div><div>
Work Timings:</div><div>
Monday to Friday: 5 am &ndash; 5pm Pacific Standard Time (Individual shifts will vary in this window)</div></div><div>
Exciting Benefits we offer:</div><ul><li><div>
Market-leading Salary</div></li><li><div>
Medical Coverage &ndash; Self &amp; Dependents</div></li><li><div>
Parents Medical Coverage</div></li><li><div>
Provident Fund</div></li><li><div>
Employee Performance-based bonuses</div></li><li><div>
Home Internet Subsidy</div></li><li><div>
Conveyance Allowance</div></li><li><div>
Profit Sharing Plan [Tenured Employees Only]</div></li><li><div>
Life Benefit</div></li><li><div>
Child Care Facility</div></li><li><div>
Company Provided Lunch/Dinner</div></li><li><div>
Professional Development Budget</div></li><li><div>
Recreational area for in-house games</div></li><li><div>
Sporadic On-shore training opportunities</div></li><li><div>
Friendly work environment</div></li><li><div>
Leave Encashment</div></li></ul><div></div><div><i>
Disclaimer:</i><i> At Contour, we attribute our success to the unique contributions of our diverse staff. We&rsquo;re committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we&rsquo;ve adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination.</i></div><div></div><div><i>
In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.</i></div></div><div></div>

Customer Services Consultant (L1)

Luminey

<p><b>Location:</b> DHA Phase 5, Lahore<br/><b>Industry:</b> Real Estate</p><p><b>Job Overview</b></p><p>We are seeking a <b>female Customer Service Representative (CSR)</b> with prior experience in the real estate industry. The ideal candidate should be <b>presentable, well-groomed, and articulate</b>, with excellent communication and client-handling skills. She will be responsible for managing client queries, coordinating property visits, and providing professional support to ensure customer satisfaction.</p><p><b>Key Responsibilities</b></p><ul><li>Serve as the first point of contact for walk-in clients, phone calls, and inquiries.</li><li>Build and maintain strong client relationships by providing professional assistance and follow-ups.</li><li>Coordinate with the sales/marketing team regarding property listings, client requirements, and leads.</li><li>Schedule and manage property visits for clients.</li><li>Maintain accurate client records, files, and documentation.</li><li>Provide after-sales service and resolve client concerns promptly.</li><li>Ensure a welcoming and professional office environment at all times.</li></ul><p><b>Requirements</b></p><ul><li>Female candidate, <b>well-presentable and professional in appearance</b>.</li><li><b>Prior experience in the real estate sector</b> is a must.</li><li>Minimum 1&ndash;3 years of experience in customer service or client relationship roles.</li><li>Excellent communication (verbal &amp; written) and interpersonal skills.</li><li>Ability to handle client queries with patience, confidence, and professionalism.</li><li>Proficient in MS Office (Word, Excel, Outlook).</li><li>Bachelor&rsquo;s degree preferred (Business, Marketing, or related field).</li></ul><p>Job Type: Full-time</p><p>Work Location: In person</p>

Customer Service Representative (Female)

Haideri Consultants (SMC-Private) Limited

<p>Haideri Consultants is seeking a highly motivated and professional <b>Customer Service Representative</b> to join our team. As the first point of contact for our clients, you will play a key role in delivering exceptional service, resolving queries, and supporting our recruitment and consulting operations.</p><p><b>Key Responsibilities:</b></p><ul><li>Handle inbound and outbound customer calls</li><li>Resolve customer inquiries and complaints efficiently</li><li>Maintain accurate records of customer interactions</li><li>Coordinate with internal departments to address client concerns</li><li>Provide information about our recruitment services and processes</li><li>Follow up on client applications and ensure timely communication</li></ul><p><b>Qualifications:</b></p><ul><li>Proven experience in customer service or a similar role</li><li>Excellent communication and interpersonal skills</li><li>Ability to multitask and stay calm under pressure</li><li>Fluency in Urdu (English is a plus)</li><li>Minimum education: Intermediate or Bachelor</li></ul><p>Job Type: Full-time</p><p>Pay: Rs25,000.00 - Rs50,000.00 per month</p><p>Education:</p><ul><li>Intermediate (Preferred)</li></ul><p>Location:</p><ul><li>Lahore (Preferred)</li></ul><p>Work Location: In person</p>

Customer Service Representative (CSR) Male / Female

Alpha CX

<p><b>Job Title:</b> Onsite Customer Service Representative (English-Speaking)</p><p><b>Location:</b></p><ul><li>Onsite &#65288;Grand Square Mall Firdous Market Road, Center Point, Gulberg 3, Lahore&#65289;</li></ul><p><b>Job Type</b>: Full-time</p><p><b>Salary</b>: Competitive, based on experience</p><p><b>How to Apply:</b></p><p>Ready to make a difference? Here&rsquo;s how:</p><p>1. please send your CV and a self-introduction Viedo to this email&#65306;</p><p><b>hrdanny@alpha-cx.com</b></p><p>(<i>please choose one of the two application methods, link or email, we will give </i><i><b>priority to link</b></i> <i>applications</i>):</p><p>Email sending format:</p><ul><li>Name</li><li>Apply for a position&#65306; CSR</li><li>source: Indeed</li><li>CV</li><li>Video <b>(Must have &#65289;</b></li></ul><p><b>More details about Alpha&#65306;</b></p><p>Join the Alpha CX Team and Redefine Customer Service Excellence!</p><p>Are you passionate about delivering exceptional customer experiences? Do you thrive in a remote work environment with flexibility and growth opportunities? If so, Alpha CX is looking for YOU to be part of our dynamic team!</p><p>About Us:</p><p>At Alpha CX, we are committed to being a leader in providing world-class customer service solutions to clients across industries. Joining us means becoming part of a mission-driven organization that values innovation, collaboration, and excellence.</p><p>Your Role:</p><p>As a Customer Service Representative, you will:</p><ul><li>Be the trusted voice of Alpha CX, assisting customers via phone, email, and chat.</li><li>Handle inquiries, resolve complaints, and deliver fast and accurate solutions.</li><li>Provide detailed information about our products and services with professionalism.</li><li>Maintain and update customer records while safeguarding their confidentiality.</li><li>Work closely with internal teams to resolve issues and improve the customer journey.</li><li>Follow company policies to ensure consistent and high-quality service delivery.</li></ul><p>What We&rsquo;re Looking For:</p><p>We&rsquo;re seeking team members who have:</p><ul><li>Fluency in <b>English (both written and spoken)</b>.</li><li><b>Previous customer service experience</b> ( mandatory).</li><li>Outstanding communication and interpersonal skills.</li><li>Self-discipline and the ability to work independently in a remote setting.</li><li>Familiarity with technology and customer service tools.</li><li>A stable high-speed internet connection and a quiet, professional workspace.</li></ul><p>Why Join Alpha CX?</p><p>Here&rsquo;s what we offer:</p><ul><li>Competitive Salary &ndash; Reflecting your experience and dedication.</li><li>Flexible Work Hours &ndash; Designed to balance your work and personal life.</li><li>Professional Growth &ndash; Access to learning opportunities and career advancement.</li><li>Supportive Team Culture &ndash; Be part of a community that values collaboration and innovation.</li></ul><p>We look forward to learning more about you and how you can contribute to our success!</p><p>At Alpha CX, we believe in empowering our team to create remarkable customer experiences. Join us today and be part of our journey to redefine customer service excellence!</p><p>Job Type: Full-time</p><p>Pay: Rs70,000.00 - Rs80,000.00 per month</p><p>Work Location: In person</p>

Customer Service Representative (Onsite - Lahore)

Blue Group of Companies

<div>
 <strong>
  Company Description
  <br/>
 </strong>
 <p>
  Blue Group of Companies (BGC), with more than 1500 employees, is one of the most diversified conglomerates in Pakistan. Founded in 1998 in Lahore, BGC started with architectural design and construction services, quickly capturing a significant market share. The Group now offers a one-stop solution for various services including real estate, architectural design, IT support, and commercial printing. Additionally, BGC has diversified into the retail sector and serves the community through educational institutions under the Forces School and College System.
  <br/>
 </p>
 <strong>
  Role Description
  <br/>
 </strong>
 <p>
  This is a full-time on-site role for a Sales Consultant located in Lahore. The Sales Consultant will be responsible for identifying and reaching out to potential clients, generating leads, and providing exceptional customer service. Daily tasks include preparing sales presentations, negotiating contracts, and meeting sales targets. The Sales Consultant will also collaborate with the marketing team to develop effective sales strategies and participate in industry events to expand the company's client base.
  <br/>
 </p>
 <strong>
  Qualifications
  <br/>
 </strong>
 <ul>
  <li>
   Strong interpersonal and communication skills
  </li>
  <li>
   Experience in sales, lead generation, and customer service
  </li>
  <li>
   Ability to prepare sales presentations and negotiate contracts
  </li>
  <li>
   Knowledge of the real estate and construction industry
  </li>
  <li>
   Excellent organizational and time management skills
  </li>
  <li>
   Bachelor's degree in Business, Marketing, or related field
  </li>
  <li>
   Proficiency in Microsoft Office and CRM software
  </li>
 </ul>
</div>


Sales Executive

Traditions by Saleem Fabrics

<p><b>Bridal Sales Consultant</b></p><p>We&rsquo;re seeking a warm, enthusiastic, and fashion-savvy Bridal Sales Consultant to join our team. In this role, you&rsquo;ll help brides find their dream wedding dress by offering personalized service, expert styling advice, and an exceptional in-store experience.</p><p><b>Key Responsibilities:</b></p><ul><li>Provide one-on-one consultations and style recommendations</li><li>Guide brides through the gown selection and fitting process</li><li>Meet individual and team sales goals</li><li>Maintain knowledge of bridal trends, designers, and inventory</li><li>Ensure a clean, organized, and welcoming showroom environment</li></ul><p><b>Qualifications:</b></p><ul><li>Previous experience in bridal, fashion retail, or customer service</li><li>Strong communication and interpersonal skills</li><li>Passion for weddings and styling</li><li>Availability on weekends and during peak bridal season</li></ul><p>Job Type: Full-time</p><p>Work Location: In person</p>

Bridal Sales Consultant

Zoho CRM Expert

<p>As a Customer Relationship Management (CRM) Consultant, you will be responsible for guiding clients through CRM software implementations, tailoring CRM solutions to align with business objectives, and optimizing processes to elevate customer satisfaction and loyalty. Your expertise will be instrumental in driving client success and achieving business growth.</p><p>Post Customer Relationship Management Consultant Job Responsibilities</p><ul><li>Analyze client business processes to identify CRM needs.</li><li>Implement and customize CRM solutions for clients.</li><li>Provide training and support to client staff on CRM systems.</li><li>Monitor CRM system performance and suggest enhancements.</li><li>Generate and interpret CRM analytics and reports.</li><li>Collaborate with sales, marketing, and IT teams to ensure cohesive CRM strategies.</li><li>Assist clients in resolving CRM-related issues and challenges.</li><li>Resolve and provide guidance technical issues</li><li>Identify, assess impact, and provide recommendation for resolution of issues related to business processes, procedural and system changes</li><li>Working with customers to identify business requirements</li><li>Crafting solutions to address the business needs of customers</li></ul><p>Qualifications</p><ul><li>Bachelor's degree in Business, Marketing, IT, or related field.</li><li>Proven experience in CRM consulting or management.</li><li>Strong understanding of CRM software and technology.</li><li>Excellent problem-solving and analytical skills.</li><li>Exceptional communication and interpersonal abilities.</li><li>Ability to manage multiple projects and meet deadlines.</li></ul><p>Skills</p><ul><li>CRM Software (Zoho, Salesforce, HubSpot, etc.)</li><li>Business Analysis</li><li>Project Management</li><li>Data Analysis</li><li>Customer Service</li><li>Technical Support</li><li>Training and Development</li></ul><p>Job Type: Full-time</p><p>Pay: Rs40,000.00 - Rs50,000.00 per month</p><p>Work Location: In person</p>

CRM Consultant

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