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customer service coordinator

Metro Services Ltd LLC (Branch)

Job Title: Service Coordinator Company: Metro Services Ltd LLC (Branch) Location: Doha, QatarJob Overview: Metro Services Ltd LLC (Branch) is seeking a highly organized and customer-focused Service Coordinator to manage and support service operations. The ideal candidate will be responsible for coordinating service requests, scheduling technicians, and ensuring timely and efficient delivery of services to clients while maintaining high customer satisfaction.Key Responsibilities:<ul><li>Receive, log, and manage incoming service requests from clients</li><li>Schedule and dispatch technicians or service teams efficiently</li><li>Coordinate with internal departments to ensure timely service delivery</li><li>Track service jobs and provide status updates to clients</li><li>Prepare service reports, job sheets, and completion documentation</li><li>Maintain accurate records of service activities and customer interactions</li><li>Ensure all service operations comply with company standards and procedures</li><li>Handle customer inquiries, complaints, and follow-ups professionally</li><li>Assist in improving service processes and operational efficiency</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s degree in Business Administration, Management, or a related field</li><li>2&ndash;4 years of experience in service coordination, customer service, or operations support</li><li>Strong organizational and multitasking skills</li><li>Excellent communication and interpersonal abilities</li><li>Proficiency in Microsoft Office and scheduling tools</li><li>Ability to work under pressure and manage multiple priorities</li></ul>Preferred Skills:<ul><li>Experience in facility management, maintenance, or technical service industries</li><li>Familiarity with service management software or CRM systems</li><li>Strong problem-solving and decision-making skills</li><li>Ability to coordinate between technical and non-technical teams</li></ul>What We Offer:<ul><li>Competitive salary and benefits package</li><li>Opportunity to work in a dynamic service-driven environment</li><li>Career growth and development opportunities</li><li>Supportive and professional team culture</li></ul>الراتب المدفوع: QAR٠٫٠٠&nbsp;لكل عامموقع العمل: بشكل شخصي

Service Coordinator

Indglobe Batteries LLC

Job Title: Battery Service CoordinatorCompany: Indglobe Batteries LLC Location: Doha, Qatar Employment Type: Full-timeAbout the CompanyIndglobe Batteries LLC is a battery distribution and energy solutions company based in Doha, Qatar, specializing in automotive, industrial, and backup power batteries. The company is committed to delivering reliable power solutions, technical service support, and efficient after-sales service to its customers.Job SummaryThe Battery Service Coordinator will be responsible for coordinating battery service operations, managing customer service requests, scheduling field and workshop activities, and ensuring smooth execution of installation, maintenance, and replacement services. The role requires strong coordination skills, technical awareness, and a customer-focused approach.Key Responsibilities<ul><li>Coordinate battery service requests, installations, replacements, and maintenance jobs</li><li>Act as the main point of contact between customers, technicians, and service teams</li><li>Schedule and assign service tasks to field technicians efficiently</li><li>Track service orders from initiation to completion</li><li>Maintain accurate records of service reports, warranties, and customer details</li><li>Ensure timely response and resolution of customer service issues</li><li>Assist in diagnosing basic battery-related issues and service requirements</li><li>Monitor inventory levels of batteries and service-related materials</li><li>Prepare service reports and performance updates for management</li><li>Follow up with customers to ensure satisfaction after service completion</li></ul>Requirements<ul><li>Previous experience in service coordination, automotive, or technical support roles preferred</li><li>Basic understanding of batteries, power systems, or automotive electrical systems is an advantage</li><li>Strong organizational and multitasking skills</li><li>Good communication skills in English (Arabic is an advantage)</li><li>Ability to work under pressure and manage field service schedules</li><li>Proficiency in Microsoft Office (Excel, Word, Outlook)</li></ul>Preferred Skills<ul><li>Experience in automotive service centers or energy/power industry</li><li>Knowledge of customer service management systems or ERP tools</li><li>Strong problem-solving and follow-up skills</li><li>Ability to coordinate between technical teams and customers effectively</li><li>Attention to detail and service quality focus</li></ul>What We Offer<ul><li>Competitive salary package</li><li>Stable working environment in Doha</li><li>Opportunity to work in a growing energy solutions sector</li><li>Hands-on experience with technical service operations</li><li>Supportive and team-oriented workplace</li></ul>الراتب المدفوع: QAR٠٫٠٠&nbsp;لكل عامموقع العمل: بشكل شخصي

Battery Service Coordinator

The Emerald Gifts LLC

Gift Sales Coordinator &ndash; The Emerald Gifts LLC (Lusail)Position Overview The Emerald Gifts LLC, based in Lusail, is seeking a motivated and detail-oriented Gift Sales Coordinator to support and drive sales operations within our gifting division. The role involves coordinating client orders, managing sales inquiries, supporting corporate gifting accounts, and ensuring a seamless customer experience from inquiry to delivery.Key Responsibilities<ul><li>Handle incoming sales inquiries via phone, email, and in-person interactions</li><li>Prepare quotations, proposals, and customized gifting solutions for individual and corporate clients</li><li>Coordinate with inventory, procurement, and logistics teams to ensure timely order fulfillment</li><li>Maintain accurate sales records, client databases, and order tracking systems</li><li>Follow up with clients to ensure satisfaction and encourage repeat business</li><li>Assist in planning seasonal campaigns, promotions, and corporate gifting programs</li><li>Support showroom or retail activities when required</li><li>Ensure high standards of customer service aligned with The Emerald Gifts LLC brand</li></ul>Requirements<ul><li>Previous experience in sales, retail coordination, or customer service (gifting or luxury retail experience is an advantage)</li><li>Strong communication and interpersonal skills</li><li>Excellent organizational and multitasking abilities</li><li>Proficiency in Microsoft Office and basic CRM systems</li><li>Ability to work in a fast-paced, deadline-driven environment</li><li>Attention to detail and a customer-first mindset</li><li>Fluency in English; additional languages are a plus</li></ul>Preferred Attributes<ul><li>Creative thinking for personalized gifting solutions</li><li>Professional demeanor and strong negotiation skills</li><li>Ability to work collaboratively across departments</li></ul>Work Location Lusail, QatarEmployment Type Full-timeAbout The Emerald Gifts LLC The Emerald Gifts LLC is a premium gifting company dedicated to delivering elegant, customized, and meaningful gift solutions for individuals and corporate clients. We value creativity, quality, and exceptional customer service in every product and interaction.Pay: Up to QAR640,000.00 per yearWork Location: In person

Gift Sales Coordinator

Bean Bite Book Nook

Female-Admin &amp; Sales Coordinator (Leads Conversion Focus) Location: The Pearl, Lusail &amp; Ain Khalid Gate (Rotational Basis)About Fitness Factory At Fitness Factory, we support every stage of the fitness journey, from babies and toddlers to teens and adults. With programs in ballet, martial arts, and group fitness, we create a space where individuals and families can grow stronger, healthier, and more connected.We are looking for a proactive, results-driven Admin &amp; Sales Coordinator to support daily operations and actively manage and convert incoming leads. This role is ideal for someone who is organized, responsive, and confident in communicating with clients.You will be the first point of contact for inquiries and play a key role in turning leads into enrolled clients across our programs.Key ResponsibilitiesSales &amp; Lead Conversion<ul><li>Respond promptly to all WhatsApp, calls, and online inquiries</li><li>Qualify leads and recommend suitable programs</li><li>Follow up consistently to convert inquiries into bookings</li><li>Track leads and maintain organized records</li></ul>Customer Service<ul><li>Ensure no customer inquiry is left unattended</li><li>Provide accurate information on programs, schedules, and pricing</li><li>Handle client concerns professionally and efficiently</li></ul>Administrative Support<ul><li>Manage daily scheduling and bookings</li><li>Coordinate with coaches and team members</li><li>Maintain updated client database and reports</li></ul>Accounting Duties:<ul><li>Assist with daily accounting entries and bookkeeping</li><li>Record payments, invoices, and expenses accurately</li><li>Prepare daily financial reports across all locations and programs, including cash and bank transfers</li><li>Track refunds, adjustments, and billing corrections</li><li>Identify pending dues and upcoming renewals, supporting collection follow-ups</li><li>Reconcile daily collections with bank statements and receipts</li><li>Prepare basic financial summaries and reports for management</li></ul>Role Expectations &amp; Key Outcomes<ul><li>Deliver accurate, timely, and transparent financial reports daily</li><li>Ensure correct billing, payment tracking, and record keeping</li><li>Maintain high customer service standards in a busy, dynamic environment</li><li>Proactively flag discrepancies, pending dues, or client concerns</li><li>Exhibit positive energy, professionalism, and strong people skills at all times</li></ul>Requirements<ul><li>Previous experience in sales, customer service, or lead conversion (highly preferred)</li><li>Strong communication skills (English required; Arabic is a plus)</li><li>Confident handling WhatsApp and client interactions</li><li>Organized, detail-oriented, and able to multitask</li><li>Self-driven and able to work independently</li></ul>Preferred Qualities<ul><li>Experience in fitness, kids programs, or service-based industry</li><li>Sales-driven mindset with a focus on results</li><li>Positive attitude and strong work ethic</li></ul>Must Be Able To:<ul><li>Reliably commute or relocate to Doha before starting work</li><li>Work across The Pearl, Lusail &amp; Ain Khalid Gate as needed</li></ul>Ready to bring energy, organization, and motivation to our clients and team?Apply Now and be part of the Fitness Factory movement! Send your CV via Indeed or WhatsApp to 5514 9404Job Types: Full-time, PermanentPay: QAR3,000.00 - QAR3,500.00 per monthApplication Question(s):<ul><li>Are you organized, detail-oriented, and able to manage multiple tasks in a fast-paced environment?</li><li>Do you have a Diploma or Bachelor&rsquo;s degree in Accounting, Finance, Business Administration, or a related field?</li><li>Experience with Leads &amp; Sales</li></ul>Do you have experience handling customer inquiries and converting leads into bookings or sales? a.) Yes &ndash; with strong conversion experience b.) Yes &ndash; basic experience c.) No Explain Why:<ul><li>Response Time &amp; Communication</li></ul>How do you typically handle incoming inquiries (WhatsApp, calls, social media)? a.) I respond immediately and follow up consistently b.) I respond within a few hours c.) I respond when available Explain Why:<ul><li>A parent asks: &ldquo;What activities do you have for a 4-year-old?&rdquo; How would you respond?</li></ul>Work Location: In person

Admin & Sales Coordinator (Leads Conversion Focus)

NAVDESH AUTOS

Job Title: Automotive Coordinator Company: Navdesh Autos LLC Location: Lusail, QatarNavdesh Autos LLC is seeking a detail-oriented and proactive Automotive Coordinator to join our team in Lusail. The Automotive Coordinator will be responsible for overseeing daily automotive operations, ensuring efficient workflow between departments, and maintaining high standards of customer service and vehicle management.Key ResponsibilitiesThe Automotive Coordinator will manage coordination between service advisors, technicians, and parts departments to ensure smooth vehicle servicing and delivery processes. This role includes scheduling vehicle maintenance and repair appointments, tracking job progress, and ensuring timely completion of all work orders.You will also be responsible for maintaining accurate records of vehicle intake, repair status, and delivery timelines. Regular communication with customers regarding service updates, estimates, and completion schedules is a key part of the role.In addition, the Automotive Coordinator will assist in inventory monitoring for automotive parts and consumables, ensuring stock availability and supporting procurement needs when necessary. You will help enforce quality control standards and ensure compliance with company procedures and safety regulations.Requirements<ul><li>Previous experience in automotive service coordination or a similar role</li><li>Strong organizational and multitasking abilities</li><li>Excellent communication and customer service skills</li><li>Familiarity with automotive systems, repair processes, or workshop operations is an advantage</li><li>Proficiency in basic computer systems and job tracking software</li><li>Ability to work in a fast-paced environment and handle multiple priorities</li></ul>What We OfferNavdesh Autos LLC provides a dynamic work environment with opportunities for professional growth in the automotive industry. We value teamwork, efficiency, and customer satisfaction, and we are looking for someone who shares these values.Job Type: Full-timeWork Location: In person

Automotive Coordinator

XTREME AUTO CARE

Read Carefully Before Applying:We are only looking for serious candidates who are very energetic, hyper-active, and self-starting. Please read the full description before applying. we are a fast-growing business, only two years into our journey, and we are seeking an Assistant Operations Manager who is ready to be the backbone of our expansion. This role demands energy, intelligence, and unwavering commitment to the company&rsquo;s mission.About the Role:We are seeking a smart, very active, and energetic female professional to join our team immediately. This role blends daily operations management with customer service coordination. You will be the vital link between drivers, supervisors, and customers ensuring smooth communication, efficient workflows, and excellent service delivery.Key Responsibilities<ul><li>Support the Operations Manager in overseeing daily business functions and ensuring smooth execution of processes.</li><li>Coordinate cross-departmental activities to maximize efficiency and productivity.</li><li>Monitor performance metrics and provide actionable insights for improvement.</li><li>Handle urgent operational issues with agility and problem-solving skills.</li><li>Act as a trusted partner in building the company&rsquo;s foundation and scaling operations.</li></ul>Candidate Profile (Qualifications &amp; Qualities):<ul><li>Visa Status: Must hold a Freelance Visa with a Valid QID (transferable).*</li><li>Experience: Proven background in customer service, administration, or operations coordination.</li><li>Tech Savvy: Confident with computers, MS Office, and communication apps.</li><li>Personality Traits:</li><li>Smart &amp; Very Active: Quick thinker, able to handle tasks on the go.</li><li>Self-Starter: Works independently without constant supervision.</li><li>Energetic &amp; Hyper-Active: Brings positivity and high energy to the workplace.</li><li>Calm Under Pressure: Handles difficult customer situations with composure and politeness.</li></ul>Compensation &amp; Benefits:<ul><li>Probation Period: 6 months (trial to assess mutual fit).</li><li>Starting Salary: QAR 2,500 - 3,000 per month (during probation).</li><li>Performance Review: Conducted after probation.</li><li>Salary Increment: Based on performance, dedication, and results. A significantly better package will be offered to the right candidate.</li><li>Job Security: Long-term employment opportunity for the right person.</li></ul>What We Value<ul><li>Extraordinary dedication: someone who treats the company&rsquo;s success as their own.</li><li>Smart and active personality: quick thinker, resourceful, and solution-driven.</li><li>24/7 readiness: understanding that in a startup, challenges can arise anytime.</li><li>Growth mindset: as the company grows, your career trajectory will grow with it.</li></ul>Job Type: Full-timePay: QAR2,500.00 - QAR3,000.00 per monthExperience:<ul><li>Operartions: 2 years (Preferred)</li></ul>Language:<ul><li>English Fluently (Preferred)</li><li>Basic Arabic (Preferred)</li></ul>Work Location: In person

Operations Support Manager | Assistant Operations Manager

MJ Copier LLC

Office Equipment Coordinator &ndash; MJ Copier LLC (Doha, Qatar)MJ Copier LLC is seeking a detail-oriented and organized Office Equipment Coordinator to support the efficient management, maintenance, and coordination of office equipment operations across client sites and internal teams in Doha.Job SummaryThe Office Equipment Coordinator is responsible for overseeing the deployment, servicing, tracking, and performance of office equipment such as copiers, printers, scanners, and multifunction devices. This role ensures smooth equipment operations, timely maintenance, and high levels of customer satisfaction.Key Responsibilities<ul><li>Coordinate installation, setup, and relocation of office equipment at client sites.</li><li>Maintain accurate records of all equipment inventory, service schedules, and warranty details.</li><li>Schedule preventive maintenance and follow up on repair requests with technical teams.</li><li>Liaise with suppliers, technicians, and vendors to ensure timely parts replacement and service delivery.</li><li>Monitor equipment performance and report recurring issues or downtime trends.</li><li>Assist in troubleshooting basic operational issues and escalate technical problems when necessary.</li><li>Prepare reports on equipment usage, service history, and operational efficiency.</li><li>Ensure compliance with company standards and client service level agreements (SLAs).</li><li>Support sales and technical teams with logistical coordination for equipment delivery and pickup.</li></ul>Requirements<ul><li>Diploma or Bachelor&rsquo;s degree in Business Administration, IT, or related field preferred.</li><li>Previous experience in office equipment coordination, logistics, or technical support is an advantage.</li><li>Basic knowledge of printers, copiers, and multifunction devices.</li><li>Strong organizational and time management skills.</li><li>Good communication and coordination abilities.</li><li>Proficiency in Microsoft Office (Excel, Word, Outlook).</li><li>Ability to work under pressure and manage multiple tasks simultaneously.</li></ul>Preferred Skills<ul><li>Experience in a copier/printer service or IT equipment company.</li><li>Familiarity with service management systems or asset tracking tools.</li><li>Customer service-oriented mindset.</li></ul>Work LocationDoha, QatarAbout MJ Copier LLCMJ Copier LLC is a service-oriented company specializing in office printing solutions, copier leasing, maintenance, and document management services across Qatar. We are committed to delivering reliable equipment solutions and excellent customer support.نوع الوظيفة: دوام كاملموقع العمل: بشكل شخصي

Office Equipment Coordinator

Explore 1564+ Customer service coordinator in Doha this May. Find roles across top companies and apply now to boost your career.