sales coordinator

human resources coordinator

call center supervisor

hr coordinator

administrative coordinator

customer service coordinator

First Capital

<p><b>Job Purpose:</b></p><p>The <b>Customer Service Coordinator</b> plays a key role in ensuring a seamless customer experience at the Tennis and Padel facilities. This position is responsible for managing bookings, customer relations, cash handling, and coordination with internal departments and external partners to maintain high operational and service standards.</p><p><b>Key Responsibilities:Customer Service &amp; Operations</b></p><ul><li>Deliver exceptional customer service to all guests and members, ensuring a smooth and professional experience.</li><li>Handle customer inquiries, online and offline bookings, and scheduling efficiently.</li><li>Manage cashier operations, including daily cash reconciliation and report submission to Finance.</li><li>Address and resolve customer complaints promptly and effectively, maintaining positive client relationships.</li><li>Maintain communication with the hotel team and other departments to ensure all guest needs are met.</li></ul><p><b>Facility &amp; Maintenance Coordination</b></p><ul><li>Prepare and manage the schedule for cleaning staff to ensure all areas are properly maintained.</li><li>Monitor cleanliness standards and ensure all facilities meet hygiene and presentation requirements.</li><li>Report maintenance issues to the hotel&rsquo;s engineering/maintenance team for timely action.</li></ul><p><b>Team Collaboration</b></p><ul><li>Coordinate with the <b>Smash Team in Dana Club</b> and collaborate with various Padel and Tennis organizations and communities for events and partnerships.</li><li>Support and assist in managing <b>Padel and Tennis coaches&rsquo; schedules</b> when required.</li><li>Communicate effectively with the hotel&rsquo;s front office, housekeeping, and operations teams to align daily activities.</li><li>Liaise with the <b>Finance Department</b> to prepare and verify daily and monthly financial reports.</li></ul><p><b>Procurement &amp; Administration</b></p><ul><li>Prepare and process <b>purchase requisitions</b> for necessary sports equipment, uniforms, and supplies.</li><li>Maintain accurate records of bookings, reports, and operational documentation.</li></ul><p><b>Qualifications &amp; Skills:</b></p><ul><li>Bachelor&rsquo;s degree in Business Administration, Hospitality, Sports Management, or a related field (preferred).</li><li>Minimum 2&ndash;3 years of experience in customer service, hospitality, or sports facility coordination.</li><li>Strong communication and interpersonal skills with a customer-first attitude.</li><li>Proficiency in booking systems, MS Office, and POS software.</li><li>Excellent organizational and multitasking abilities.</li><li>Knowledge or passion for <b>Tennis and Padel</b> is an added advantage.</li></ul><p><b>Key Competencies:</b></p><ul><li>Customer Orientation &amp; Service Excellence</li><li>Problem Solving &amp; Decision Making</li><li>Coordination &amp; Team Collaboration</li><li>Time Management &amp; Attention to Detail</li><li>Accountability &amp; Professionalism</li></ul><p>Job Types: Permanent, Contract<br/>Contract length: 24 months</p><p>Pay: Up to QAR3,000.00 per month</p>

Female Customer Service Coordinator – Tennis & Padel

Management Solutions International (MSI)

<p></p><div><div><div><div><div><div><div><div><div>Location</div></div>
<div><div>Doha, Qatar</div></div>
</div></div></div><div></div><div><div><div><div><div>Experience</div></div>
<div><div>2-2</div></div>
</div></div></div><div></div><div><div><div><div><div>Job Type</div></div>
<div><div>Recruitment</div></div></div></div></div></div></div></div></div>
<br><div><div><div>Job Description
</div></div><div><p><b>Role Description</b></p>
<p>This is a full-time on-site role for a Sales Coordinator located in Doha, Qatar. The Sales Coordinator will be responsible for coordinating sales activities, handling customer service, and supporting the sales team. The role includes tasks such as managing sales operations, communicating with clients, and ensuring smooth sales processes.</p><br>
<p></p>
<p><b>Qualifications</b></p>
<ul><li>Experience in Sales Coordination and Sales Operations</li>
<li>Strong Customer Service and Communication skills</li>
<li>Proven experience in Sales</li>
<li>Excellent organizational and multitasking abilities</li>
<li>Ability to work independently and in a team environment</li>
</ul>
<p>Bachelor's degree in Business Administration, Marketing, or related field is a plus</p></div></div><p></p>

Sales Coordinator

Qatar Airways

<div><div><div><div><div><div><div><div>Job title
</div><div>Customer Care Outstations Coordinator
</div></div><div><div>Ref #
</div><div>227662
</div></div><div><div>Location
</div><div>Qatar - Doha
</div></div><div><div>Job family
</div><div>Customer Service
</div></div><div><div><ul><li>Closing date: 30-Oct-2025</li></ul><br>
</div></div></div></div></div><div><div><div><div><div><p><b>About the role</b></p><p>
As a Customer Care Outstations Coordinator, you will be responsible in the management of customer feedback process with customers through the entire cycle from analyzing the feedback request, facilitating the investigation process through to finalizing the resolution and structuring the necessary response.</p><p>
As part of your role, your additional responsibilities will include, but not limited to, the following:</p><ul><li>
Investigate, analyze and independently respond to customer&rsquo;s feedback received through various sources. Maintain discretion relating to customer cases is paramount for the image and welfare of both the company and the customer.</li><li>
Carefully study reports generated from concerned departments internally to establish reason of the complaint and to propose the appropriate compensation level to the team leader.</li><li>
Communicate to customer using simple technologies, verbal and written communication should involve a high level of empathy and positive vocabulary.</li><li>
Apply knowledge and understanding of mandated aviation industry regulations and legal requirements in the complaints management and resolution processes. Responsible for the customer satisfaction.</li><li>
Coordinate work environment within the department to ensure effective work flow.</li><li>
Work within Customer Care SLAs (Service Level Agreement) in order to meet the deadlines.</li><li>
Perform other department duties related to his/her position as directed by the Head of the Department.</li></ul><p></p><p><b><br>
Be part of an extraordinary story</b></p><p>
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You&rsquo;ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.</p><p>
Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what&rsquo;s never been done before.</p><p>
Together, everything is possible.</p>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Qualifications
</b></h3></div></div><div><div><div><div><p><b>About you</b></p><p>
A successful candidate should possess the following experience and qualifications:</p><ul><li>
High School Diploma or Equivalent with Minimum 3 years of job-related experience OR Bachelor's Degree or Equivalent with Minimum 2 years of job-related experience</li><li>
Customer-facing experience in an airline or hospitality company.</li><li>
Excellent command of English language - both verbal and written</li><li>
Ability to analyze complex cases as presented by a customer and to determine the actual customer request and intent.</li><li>
Ability to apply company policy as well as own judgement for case resolutions.</li><li>
Comfortable working with a large volume of cases and ability to manage own and team's expectations with regards to workload and overtime requirements.</li></ul><p></p><p><b><br>
About Qatar Airways Group</b></p><p>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.</p><p>
So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.</p><br>
</div></div><div></div><div><div><br>
<div><b>About Qatar Airways Group
</b></div><br>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.<br>
<br>
So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.<br>
</div></div><div><div>https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&amp;job=227662</div></div></div></div></div></div></div></div>

Customer Care Outstations Coordinator

Vogue Hospitality

<p><b>Online Platform Coordinator - Key Duties &amp; Responsibilities</b></p><ul><li><b>Menu Management</b></li><li>Update menu items, prices, and photos across all platforms.</li><li>Ensure item availability and descriptions are accurate.</li><li><b>Order Monitoring &amp; Coordination</b></li><li>Monitor live orders to ensure timely preparation and dispatch.</li><li>Resolve order issues (delays, cancellations, wrong items) in real time.</li><li><b>Platform Relationship Management</b></li><li>Communicate with Talabat, Snoonu, Rafeeq, and Keeta account managers.</li><li>Coordinate promotions, campaigns, and updates.</li><li><b>Performance Tracking</b></li><li>Analyze daily/weekly sales, customer ratings, and operational KPIs.</li><li>Suggest improvements to enhance ratings and sales.</li><li><b>Complaint &amp; Refund Handling</b></li><li>Investigate customer complaints and process refunds or compensations.</li><li>Liaise with platforms to resolve disputes or penalties.</li><li><b>Inventory Coordination (Optional)</b></li><li>Coordinate with the kitchen or stock team to ensure menu items match stock availability.</li></ul><p>Job Type: Full-time</p><p>Pay: From QAR3,000.00 per month</p>

Operation and Online flat form coordinator

Apparel Group

<div>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 Objective:
 <br/>
 <br/>
 This position is responsible for managing and enhancing customer interactions and service performance within the Distribution Centre. The role ensures timely resolution of inquiries, effective communication between internal teams and customers, and contributes to customer satisfaction and operational efficiency.
 <br/>
 <br/>
 Key Responsibility:
 <br/>
 <br/>
 Customer Relationship Management
 <br/>
 <br/>
 <ul>
  <li>
   Act as a liaison between the Distribution Centre and internal/external customers, addressing inquiries and concerns in a timely and professional manner.
  </li>
  <li>
   Maintain up-to-date customer records, delivery status reports, and order documentation.
  </li>
  <li>
   Support the resolution of complaints and delivery discrepancies with root cause analysis and corrective actions.
   <br/>
   <br/>
  </li>
 </ul>
 Operational Support &amp; Coordination
 <br/>
 <br/>
 <ul>
  <li>
   Coordinate with DC, logistics, and last-mile teams to ensure accurate and on-time dispatch of customer orders.
  </li>
  <li>
   Analyze customer service trends, report recurring issues, and collaborate with cross-functional teams to improve turnaround time.
  </li>
  <li>
   Follow up on open service requests and ensure escalations are handled promptly.
   <br/>
   <br/>
  </li>
 </ul>
 Service Quality &amp; Communication
 <br/>
 <br/>
 <ul>
  <li>
   Respond to customer queries via phone, email, and system portals, ensuring professional and courteous communication.
  </li>
  <li>
   Update customers proactively on order status, stock availability, or delivery timelines.
  </li>
  <li>
   Support the preparation of customer service KPIs and periodic service-level reports.
   <br/>
   <br/>
  </li>
 </ul>
 Continuous Improvement
 <br/>
 <br/>
 <ul>
  <li>
   Recommend process enhancements and digital tools to improve service response and customer satisfaction.
  </li>
  <li>
   Participate in service improvement projects, system upgrades, and training initiatives to build service capability.
  </li>
  <li>
   Maintain in-depth product knowledge and awareness of internal distribution processes to support accurate resolution.
   <br/>
   <br/>
  </li>
 </ul>
 Desired Experience:
 <br/>
 <br/>
 <ul>
  <li>
   1-3 years of experience working in a warehouse or distribution center environment in a similar role or related position is preferred.
  </li>
  <li>
   Strong interpersonal and problem-solving skills, with the ability to multitask in a fast-paced setting.
  </li>
  <li>
   Working knowledge of ERP systems, MS Office, and customer service platforms is preferred.
  </li>
  <li>
   Bachelor&rsquo;s degree in Business Administration, Supply Chain, or a related field.
  </li>
 </ul>
</div>


Executive - Customer Service

Mawaqif Qatar

<p><b>Brief Roles and Responsibilities:</b></p><ul><li>Must be able to liaises with customers that require assistance including telephonic queries;</li><li>Shall assist customers with any issues using intercom;</li><li>Liaise with supervisors and attendants for coordinated operation;</li><li>Shall investigate and documented any discrepancies;</li><li>Shall view real-time CCTV monitors to report any unusual and suspicious behavior;</li><li>Monitoring the work environment and equipment at the workplace;</li><li>Record, investigate and correctly respond to customer queries and complaints;</li></ul><p><b>Qualifications:</b></p><ul><li>At least 2 years' customer services experience,</li><li>At least 1 years&rsquo; experience of working in a supervisory role in customer services industry,</li><li>Must be IT literate and holding a diploma or degree,</li><li>Strong interpersonal and communication skills and to remain calm in difficult demanding situations ,</li><li>Ability to provide and complete reports and documentation,</li><li>Language skills: English, Arabic is a plus,</li><li>Qatari driving license is a plus.</li></ul><p>Job Type: Full-time</p><p>Pay: QAR2,900.00 per month</p><p>Education:</p><ul><li>Diploma (Required)</li></ul><p>Experience:</p><ul><li>Customer Service: 3 years (Required)</li></ul><p>Language:</p><ul><li>English (Required)</li><li>Arabic (Required)</li></ul>

Control Room Operator

EUROPHON ACOUSTICS TRADING L.L.C

<p><b>Job Title:</b> Sales Coordinator &ndash; Contracting &amp; Trading<br/><b>Location:</b> Qatar<br/><b>Industry:</b> Contracting / Trading<br/><b>Employment Type:</b> Full-Time</p><p><b>Position Overview:</b><br/>We are looking for an experienced <b>Sales Coordinator</b> to join our Contracting &amp; Trading division in Qatar. The ideal candidate should have prior experience in the contracting or trading sector and excellent coordination and communication skills. <b>Tagalog-speaking candidates are preferred</b> for this role.</p><p><b>Key Responsibilities:</b></p><ul><li>Coordinate and support the sales team with daily operations, inquiries, and client communication.</li><li>Prepare quotations, proposals, and related documentation.</li><li>Maintain and update client databases, sales reports, and project records.</li><li>Liaise between internal departments (procurement, logistics, finance, etc.) to ensure smooth order processing.</li><li>Assist in scheduling meetings, follow-ups, and tracking of ongoing projects.</li><li>Ensure customer satisfaction through timely support and professional service.</li></ul><p><b>Qualifications &amp; Requirements:</b></p><ul><li>Bachelor&rsquo;s degree in Business Administration or related field.</li><li>Minimum 2&ndash;4 years of experience as a Sales Coordinator in a <b>contracting or trading company</b>.</li><li>Strong organizational and multitasking abilities.</li><li>Proficient in MS Office (Excel, Word, Outlook).</li><li>Excellent communication skills in English; <b>Tagalog language proficiency preferred</b>.</li><li>Candidates currently based in Qatar will be given priority.</li></ul><p>Job Type: Full-time</p><p>Job Type: Full-time</p><p>Pay: QAR5,000.00 - QAR7,000.00 per month</p>

Sales Coordinator – Contracting & Trading

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