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customer service executive oman

Levante Holding

<div>
 
 
 Job Title: Customer Service Executive
 
 
 
 
 
 Location: OMAN
 
 
 
 
 
 Industry: Real Estate
 
 
 
 
 
 Job Summary
 
 
 
 
 We are looking for a dedicated and customer-oriented Customer Service Executive to manage client interactions and ensure a high level of satisfaction throughout the real estate customer journey. The role involves handling inquiries, coordinating with internal teams, and supporting sales and leasing operations.
 
 
 
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Handle inbound and outbound customer calls, emails, and walk-in inquiries
 
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 Provide accurate information about properties, pricing, availability, and processes
 
 </li>
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 Register leads and update customer information in the CRM system
 
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 Coordinate property viewings and follow up with clients
 
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 Resolve customer complaints professionally and escalate complex issues when required
 
 </li>
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 Maintain proper records of customer interactions and feedback
 
 </li>
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 Support sales, leasing, and property management teams with customer coordination
 
 </li>
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 Ensure excellent customer experience before and after sales/lease
 
 
 
 
 </li>
 </ul>
 Requirements
 
 
 
 
 Requirements &amp; Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree or Diploma (preferred)
 
 </li>
 <li>
 1&ndash;3 years of experience in customer service (real estate experience is an advantage)
 
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 Strong communication skills in Arabic (English is a plus)
 
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 Good interpersonal and problem-solving skills
 
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 Basic computer skills (MS Office, CRM systems)
 
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 Ability to work under pressure and meet service standards
 
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 </ul>
</div>

Customer Service Executive - OMAN

<div>
 
 
 Job Title: Sales Executive
 
 
 
 
 
 Location: Oman
 
 
 
 
 
 Industry: Real Estate
 
 
 
 
 
 Job Summary
 
 
 
 
 We are looking for a motivated and target-driven Sales Executive to promote and sell residential and commercial real estate properties. The role involves generating leads, managing client relationships, conducting site visits, and closing sales while ensuring high customer satisfaction.
 
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Generate leads through calls, walk-ins, referrals, and digital platforms
 
 </li>
 <li>
 Contact potential clients and present property options based on their requirements
 
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 Conduct site visits and property tours for clients
 
 </li>
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 Explain pricing, payment plans, contracts, and terms clearly to customers
 
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 Negotiate and close sales deals to achieve monthly targets
 
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 Maintain accurate records of leads, follow-ups, and sales in the CRM system
 
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 Coordinate with marketing, customer service, and finance teams
 
 </li>
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 Build long-term relationships with clients and ensure after-sales support
 
 
 
 
 </li>
 </ul>
 Requirements
 
 
 
 
 Requirements &amp; Qualifications
 
 
 
 <ul>
 <li>
 Diploma or Bachelor&rsquo;s degree (preferred)
 
 </li>
 <li>
 1&ndash;4 years of experience in real estate sales (local Oman market experience is an advantage)
 
 </li>
 <li>
 Strong communication and negotiation skills in Arabic (English is a plus)
 
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 Presentable, confident, and customer-focused personality
 
 </li>
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 Valid driving license (preferred, if site visits are required)
 
 </li>
 <li>
 Ability to work under pressure and meet sales targets
 
 </li>
 </ul>
</div>

Sales Executive - Real Estate - OMAN

Silah Marketing Agency

Are you passionate about chocolate and driven by sales success? We're a growing chocolate company on a mission to build and expand our sales market in Oman &mdash; and we&rsquo;re looking for a dynamic Business Development Executive to join our Team.Key Responsibilities:<ul><li>Identify and develop new business opportunities in the Oman region for our range of premium chocolates.</li><li>Build and maintain strong relationships with wholesalers, retailers, and other key stakeholders.</li><li>Conduct market research to understand trends, competitors, and customer needs.</li><li>Create and implement strategic sales plans to achieve company goals.</li><li>Represent the company at industry events, trade shows, and meetings to build brand visibility.</li><li>Regularly report on progress, market feedback, and new opportunities to the management team.</li></ul>Requirements:<ul><li>Proven experience in sales, preferably in FMCG or confectionery.</li><li>Strong understanding of sales and distribution in the Oman market.</li><li>Excellent communication, presentation, and negotiation skills.</li><li>Valid driving license and own car (mandatory).</li><li>Ability to work independently and travel within Oman.</li><li>Bachelor's degree in Business, Marketing, or a related field.</li><li>Fluency in English (Arabic is an added advantage).</li></ul>Why Join Us?<ul><li>Be part of an exciting industry with a globally loved product &ndash; chocolate!</li><li>Work in a supportive and entrepreneurial environment.</li><li>Opportunity to shape the future of our brand in a high-potential market.</li></ul>Ready to make the sweet move?Send your CV and cover letter to Najla@silah-om.com with the subject &quot;Business Development Executive - Oman&quot;.Job Type: Full-timeApplication Question(s):<ul><li>Do you have Own Car?</li></ul>Experience:<ul><li>BDE or Sales: 2 years (Required)</li></ul>License/Certification:<ul><li>Driving License (Required)</li></ul>

Business Development Executive – Chocolate Sales

Al Mahboob International Investments SPC

Job Summary:We are seeking a dynamic and results-driven Sales Executive to join our team in the lubricants industry. The candidate will be responsible for generating new business, maintaining customer relationships, and achieving sales targets across automotive and industrial lubricant products.Key Responsibilities:<ul><li>Develop and expand customer base for automotive &amp; industrial lubricants</li><li>Identify new sales opportunities in workshops, garages, transport companies, and industries</li><li>Maintain strong relationships with existing clients</li><li>Conduct regular market visits and client meetings</li><li>Promote company products and provide technical information to customers</li><li>Achieve monthly and annual sales targets</li><li>Prepare sales reports and follow up on inquiries</li><li>Coordinate with logistics team for timely delivery</li></ul>Requirements:<ul><li>Valid Oman Driving License (Mandatory)</li><li>Proven experience in lubricant, automotive, or industrial product sales</li><li>Strong communication and negotiation skills</li><li>Good knowledge of Oman market and customer network</li><li>Ability to work independently and meet targets</li><li>Basic English communication (Arabic is an advantage)</li></ul>Preferred Qualifications:<ul><li>Experience in lubricants or oil trading companies</li><li>Existing client base in Oman market</li></ul>Salary:<ul><li>Attractive salary</li><li>Own Visa</li></ul>How to Apply:Interested candidates can send their CV to: sales@almahboobgroup.comJob Type: Full-timeWork Location: In person

Sales Executive – Lubricants (Oman Driving License Must Required)

Analytix Business Consultants

Job Title: Business Development Executive (BDE)Role OverviewThe Business Development Executive (BDE) will be responsible for driving revenue growth through client acquisition for company formation and related advisory services across Oman and Saudi Arabia. The role involves managing both inbound and outbound leads, converting prospects into long-term clients, and contributing to regional sales targets. The ideal candidate will possess strong market knowledge of the GCC region and demonstrate the ability to build lasting client relationships.Key Responsibilities<ul><li>Research and identify potential clients, target markets, and new business opportunities across Oman and Saudi Arabia.</li><li>Develop and implement effective sales strategies to generate leads and expand the client portfolio.</li><li>Build and maintain strong relationships with key decision-makers and stakeholders.</li><li>Conduct impactful presentations, meetings, and service demonstrations to showcase company offerings.</li><li>Collaborate with internal teams to design customized solutions tailored to client needs.</li><li>Monitor industry trends, market dynamics, and competitor activities within Oman and Saudi Arabia.</li><li>Consistently achieve or exceed assigned sales targets and business development objectives.</li><li>Prepare and present periodic reports on sales performance, pipeline status, and revenue forecasts.</li><li>Represent the company at networking events, industry forums, and conferences across the GCC.</li><li>Provide excellent client support throughout the sales cycle and post-engagement to ensure long-term relationships.</li><li>Travel within Oman and Saudi Arabia as required to support business development activities.</li></ul>Qualifications &amp; Requirements<ul><li>Bachelor&rsquo;s degree in Business Administration, Finance, Marketing, or a related field (MBA preferred).</li><li>Minimum 3&ndash;4 years of experience in Business Development or Sales.</li><li>Prior experience in Business Consulting, Company Formation, or Corporate Services is preferred.</li><li>Strong communication, negotiation, and interpersonal skills.</li><li>Strategic thinker with the ability to identify and capitalize on new business opportunities.</li><li>Self-motivated, target-oriented, and results-driven.</li><li>Ability to work independently and collaboratively within a team.</li><li>Proficiency in English is required; knowledge of Arabic, Hindi, or Malayalam is an added advantage.</li><li>Possession of a valid Oman Driving License is required.</li><li>Willingness to travel up to 75% for client meetings and business development activities.</li></ul>Location &amp; Job Type<ul><li>Location: Oman, with flexibility to travel or relocate to Saudi Arabia based on business requirements.</li><li>Job Type: Full-Time</li></ul>Experience<ul><li>Business Development: Minimum 3&ndash;4 years (Required)</li><li>Business Consulting/Corporate Services: Minimum 2 years (Preferred)</li></ul>Pay: From RO300.000 per monthWork Location: In person

Business Development Executive

First Abu Dhabi Bank (FAB)

<div>
 
 
 JOB PURPOSE:
 
 
 <ul>
 <li>
 Set the strategic agenda for IT in Oman in conjunction with EXCO and Group colleagues. Manage all information technology needs for the business from preparing the local IT strategy, evaluating systems, to overseeing implementation of the systems, to ensure cost effective IT delivery. Identify, source, and implement local IT solutions that cannot be provided by Group as necessary.
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 Develop technology roadmaps, strong governance over IT operations, vendor management, regulatory compliance, and business relationship management.
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 Manage day-to-day operations of the Oman Branch IT to achieve timely, accurate, and uninterrupted delivery of IT services.
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 Manage the stakeholders&rsquo; relationship and expectations &ldquo;both locally within the country, within the OMAN region and within the group&rdquo; effectively ; this includes local Business , Information security, compliance, Data privacy, group technology , etc
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 This role assumes the position of the Head of IT- Oman, and is responsible for the smooth and efficient functioning of the FAB Oman Branch's IT operations by ensuring the effective management of the processes, systems and people required to design, develop, deliver, and improve technology services across the business
 </li>
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 Oversee the day-to-day IT operations in accordance with IT policies and technology standards as FAB Group and local regulatory requirements.
 </li>
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 Act as a single point of contact for the various business areas in Oman Branch to enhance customer experience, manage customer expectations and achieve customer satisfaction.
 </li>
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 Lead the development and execution of the IT strategy for FAB Oman, ensuring alignment with Group objectives and regulatory requirements.
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 Drive digital transformation, innovation, and operational excellence to deliver business value and competitive advantage.
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 Serve as the principal advisor to executive leadership on all technology matters, with full accountability for IT risk, compliance, and business continuity.
 </li>
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 Champion a culture of high performance, agility, and continuous improvement across the IT function.
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 </ul>
 
 
 
 
 
 KEY ACCOUNTABILITIES:
 
 
 
 
 IT Strategy
 
 
 <ul>
 <li>
 Contribute to the development of technology strategies and roadmap in alignment with Head Office&rsquo;s global strategy in tandem with the needs of the branch.
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 Responsible to provide regular updates on Oman IT deliverables and progress of OMAN IT strategy and roadmap implementation .Propose or influence technology solution delivery based on business requirements, existing applications and latest technology trends.
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 Monitor developments or advancements in technology, assess their value-add potential and applicability for adoption by branch.
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 Partner with business/IT leadership team to develop and deliver IT strategies, technology innovation &amp; solutions that drive business and service excellence.
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 Act as an advisor to the business leadership team by providing solutions to support business needs, enhance branch efficiency and enrich customer experience.
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 </ul>
 
 
 IT Operations
 
 
 <ul>
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 Ensure all the IT hardware and applications in OMAN branches are running/functioning well within the agreed SLA.
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 Monitor all IT issues and ensure timely closure of these issues.
 </li>
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 Conduct the IT assessments for all new or existing systems, where required and applicable
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 Manage and report all serious IT incidents, including providing root cause analysis and remedial actions to be taken.
 </li>
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 Ensure all IT documentations are up to date
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 Ensure all IT activities including changes to existing systems and implementation of new systems/ processes are in compliance with HO Policy and local regulations.
 </li>
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 Support and undertake all disaster recovery activities for primary and DR sites conduicted by Head Office and/or branch
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 Proper maintenance of a comprehensive inventory listing for all IT assets
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 Manage the OMAN IT vendors and responsible for the effective oversight of the technology service providers to FAB OMAN
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 </ul>
 
 
 Leadership Management
 
 
 <ul>
 <li>
 Accountable for and have direct oversight over a team of IT employees, including those from outsource service providers
 </li>
 <li>
 oversee resource allocation plan to ensure appropriate balance between tactical and strategic demands, staff development plan, staff appraisals and feedback.
 </li>
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 Identify and develop key talent and ensure proper succession/back-up plan is in place
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 Oversee OMAN branches annual budget.
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 <li>
 Manage and control the branch&rsquo;s annual IT budget and expenditure by ensuring proper costs recording, classification of costs, timely accruals and produce variance reporting.
 </li>
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 Provide advice to Senior Management on all IT related laws, regulations and guidelines and their implications to the branch.
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 Provide resolution to Senior Management on all IT-related issues or problems.
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 </ul>
 
 
 Information and Cyber Security
 
 
 <ul>
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 Proactively address the external threat environment for emerging threats, data breaches, IT security breaches, and implement the appropriate courses of action, including timely patching for vulnerabilities
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 Manage and contain information security incidents and events to protect corporate IT assets, intellectual property, regulated data and the branch&rsquo;s reputation.
 </li>
 </ul>
 
 
 IT Governance and Compliance
 
 
 <ul>
 <li>
 Accountable for all aspects of IT Governance, Risk Management and Compliance by ensuring there is adequate business and systems controls in place for addressing business/regulatory data and IT compliance, for CBOregulations/notices. This is in addition to ensuring adequate procedures/processes are in place for continuous monitoring of both internal and outsourced/managed services vendor environments.
 </li>
 <li>
 Ensure compliance to IT polices, processes, Information security policy and local regulations
 </li>
 <li>
 Full ownership and accountability for IT audit, RCSA (Risk Profiles) and other 3rd assurance reviews and ensure risk remediation in timely manner
 </li>
 </ul>
 
 
 Procurement and Project Management
 
 
 <ul>
 <li>
 Accountable for procurement of all IT equipment upon consultation/direction from Head Office in Oman branch and ensure proper oversight on the technology procuremg in OMAN branches
 </li>
 <li>
 Ensure all OMAN local IT initiatives are negiotiation with terms favourable to the branch and/or timely renewed prior to expiry of contracts
 </li>
 <li>
 Ensure all change management activities are carried out orderly, including changes to existing systems and implementation of new systems / processes are in compliance with HO Policy and local regulations, testing have being conducted with results properly validated and documentation/training have been shared with staff
 </li>
 <li>
 Accountable for the overall successful delivery of projects by overseeing the delivery to ensure that IT solutions implemented fulfil branch&rsquo;s needs.
 </li>
 </ul>
 
 
 
 
 
 QUALIFICATIONS &amp; EXPERIENCE:
 
 
 <ul>
 <li>
 Master&rsquo;s or Bachelor&rsquo;s in Computer Science, Computer Engineering, Information Technology or related qualification
 </li>
 <li>
 Certification in Cloud , Project Management Professional (PMP), COBIT, CISSP and/or other relevant technical certifications will be an advantage
 </li>
 <li>
 At least 12 years of relevant work experience in banking Business and technology services , IT infrastructure and operations, inclusive of at least 5 years&rsquo; experience in leading and managing employees.
 </li>
 <li>
 Good track record in IT strategy development, solution design, programme and project delivery and service management.
 </li>
 <li>
 Strong working knowledge in enterprise applications, technical infrastructure, web and mobile technologies and IT security.
 </li>
 <li>
 Strong business process and analytical skills with the ability to assimilate information quickly and communicate complex requirements and issues clearly and concisely.
 </li>
 <li>
 Good grasp of IT technologies, methodologies, architectures, and best practices.
 </li>
 <li>
 Understanding and appreciation of new trends and shifts in technology, ability to evaluate these trends/shifts for IT infrastructure and operations and developing budgets/plans that align to long term business transformation.
 </li>
 <li>
 Excellent interpersonal, communication (both oral and written), influencing and negotiation skills
 </li>
 <li>
 Pro-active, dynamic, dedicated and responsible self-starter with strong customer orientation
 </li>
 <li>
 Confident and ability to work under pressure in a fast-paced environment with multi-tasking capabilities
 </li>
 <li>
 Strong knowledge and understanding of CBO regulations
 </li>
 </ul>
</div>

Vice President, Head of Information Technology, Oman

Black Way Auto care

Sales Executive (Omani National) &ndash; Automotive &amp; Off-Road AccessoriesCompany: ExKING Location: Muscat, Oman Job Type: Full-timeJob Summary: ExKING is seeking a motivated and experienced Omani National Sales Executive to join our team in Muscat. The ideal candidate must be fluent in Arabic, have strong sales skills, and possess hands-on knowledge of automotive products, especially off-road accessories. You will be responsible for driving sales, building customer relationships, and promoting our range of car care and off-road solutions.Key Responsibilities:<ul><li>Promote and sell automotive services and off-road accessories</li><li>Assist customers in selecting suitable products based on their needs</li><li>Build strong relationships with clients and ensure high customer satisfaction</li><li>Achieve monthly sales targets and KPIs</li><li>Handle walk-in customers, phone inquiries, and online leads</li><li>Maintain product knowledge, especially 4x4 and off-road equipment</li><li>Coordinate with the team to ensure smooth order processing and delivery</li><li>Upsell and cross-sell related products and services</li></ul>Requirements:<ul><li>Omani National (mandatory)</li><li>Minimum 2+ years of sales experience in automotive or off-road accessories</li><li>Fluent in Arabic (English is an advantage)</li><li>Strong communication and negotiation skills</li><li>Good knowledge of 4x4 vehicles and off-road products</li><li>Customer-focused with a positive attitude</li><li>Ability to meet sales targets and work in a fast-paced environment</li></ul>Preferred Qualifications:<ul><li>Valid Oman driving license</li><li>Experience in retail automotive or off-road shops</li></ul>Job Type: Full-timePay: RO250.000 - RO350.000 per monthWork Location: In person

Arabic Sales Executie [OMAN NATIONAL]

Explore 571+ Customer service executive oman in Oman this May. Find roles across top companies and apply now to boost your career.