customer enquiry manager

customer care officer

customer service agent

customer service executive Jobs in Kuwait

customer service executive

enterprise customer success manager Jobs in Kuwait

enterprise customer success manager

customer service

FRIEND

We are looking for a Customer Service Officer to join our team, handle customer inquiries, follow up on requests, and resolve issues quickly and professionally.Job Responsibilities:<ul><li>Respond to customer inquiries via phone/WhatsApp/email/social media.</li><li>Follow up on complaints and requests, document them, and close cases after resolution.</li><li>Enter data and update case/order status on the system.</li><li>Coordinate with the team to ensure fast solutions and improve customer experience.</li></ul>Requirements:<ul><li>Good English skills (reading, writing, and communication).</li><li>Good computer skills (Word/Excel, email, and dealing with support systems/admin dashboards).</li><li>Strong communication skills and professional attitude.</li><li>Ability to work under pressure and manage time well.</li><li>Previous customer service experience is a plus.</li></ul>Job Types: Full-time, Part-timePay: KD200.000 - KD250.000 per monthExpected hours: 48 per week

Customer service

sahab line

We are looking for a professional and dedicated Customer Service Representative to join our Abaya Fashion Brand team. The ideal candidate must have excellent communication skills, a strong customer-service mindset, and the ability to handle customers with elegance and professionalism, ensuring a premium shopping experience that reflects our brand identity.Responsibilities:<ul><li>Handle customer inquiries related to abayas, sizing, fabrics, customization, orders, and deliveries.</li><li>Respond to customers via WhatsApp, Instagram, website, and phone in a professional and timely manner.</li><li>Provide accurate information about products, prices, availability, and promotions.</li><li>Follow up on orders from confirmation until delivery and after-sales service.</li><li>Handle complaints and resolve issues efficiently and politely.</li><li>Maintain high standards of customer satisfaction and brand image.</li><li>Update customer data, orders, and notes accurately on the system.</li><li>Coordinate with tailoring, packing, and delivery teams to ensure smooth operations.</li><li>Adhere to all company policies and procedures.</li></ul>Job Type: Full-timePay: From KD200.000 per month

Customer Service

BLS International Services

Job Summary:We are seeking a motivated Customer Service Executive to join our team. The ideal candidate will provide exceptional service to prospective customers, ensuring a seamless experience from appointment slotting to application submission.Job Description<ul><li>Handling the complete procedure of passport and visa application as per the standards of Mission. &middot;</li><li>Answering queries of all applicants and guiding applicants on rules and regulations. &middot;</li><li>Communicating and guiding applicants in a polite and helpful manner. Responsible for data entry without errors. &middot;</li><li>Constantly updating self on product knowledge.</li><li>Guiding applicants on the process. &middot;</li><li>Cash handling and reporting accurately. &middot;</li><li>Flexible to work in different location and shift timings.</li></ul>Mandatory experience / skills / qualification<ul><li>Excellent communication and interpersonal skills. &middot;</li><li>Must be a graduate &middot;</li><li>Experience of customer service for a year minimum. &middot;</li><li>Flexible in working hours and locations. Working hours will be double shift or Single shift depending on the location. &middot;</li><li>Should be a team player</li><li>Speak Arabic will be an added advantage</li><li>Typing speed should be a minimum of 35 words per minute (W.P.M).</li><li>Local hire only (Transferable Visa)</li></ul>Interested candidates may send their CVs to Feroz.hamid@blsinternational.netJob Type: Full-timePay: KD250.000 - KD290.000 per month

Customer Service Executive

Ali Abdulwahab Al Mutawa Commercial Co.

<div>
 
 Key Roles And Responsibilities
 
 
 
 Responsible for acting as liaison between AAW and its current and potential customers by effectively solving customers&rsquo; issues, complaints and inquiries while ensuring maximum customer satisfaction is achieved at the core of every decision and behaviour.
</div>

Customer Service Agent

Rayan Gate

Part-Time Arab Female Sales and Customer Service We are looking for confident and well-spoken Arab female candidates to contact clients, promote special packages, and invite them to visit our club.Responsibilities:<ul><li>Call existing clients to introduce offers</li><li>Promote club services and encourage visits</li><li>Handle inquiries professionally</li></ul>Requirements:<ul><li>Confident, persuasive, and presentable</li><li>Fast learner, able to handle high call volume</li><li>Fluent in Arabic &amp; English</li><li>Computer-skilled, especially Excel</li></ul>Interested candidates can send their CV to: 62221159 - No callsJob Type: Part-time

Part-Time Female Sales & Customer Service (Arab Female)

Al Mulla Group

<div>
 
 
 Responsibilities
 
 
 
 
 
 
 1. Customer Engagement:
 
 <ul>
 <li>
 Greet and welcome customers in a professional and friendly manner.
 </li>
 <li>
 Listen to customer concerns and inquiries, ensuring a thorough understanding of their vehicle's issues.
 </li>
 <li>
 Provide detailed information on service options, pricing, and timelines to assist customers in making informed decisions.
 </li>
 </ul>
 
 
 
 
 2. Service Scheduling:
 
 <ul>
 <li>
 Schedule appointments for vehicle service, maintenance, and repairs.
 </li>
 <li>
 Coordinate with the service department to ensure timely completion of work orders.
 </li>
 <li>
 Communicate with customers to keep them informed about the progress of their vehicles.
 </li>
 </ul>
 
 
 
 
 3. Technical Knowledge:
 
 <ul>
 <li>
 Possess a strong understanding of Mercedes-Benz vehicles, including their features, maintenance requirements, and repair procedures.
 </li>
 <li>
 Collaborate with technicians to accurately diagnose vehicle issues and recommend necessary repairs.
 </li>
 <li>
 Explain technical information to customers in an understandable manner.
 </li>
 </ul>
 
 
 
 
 4. Documentation and Record-Keeping:
 
 <ul>
 <li>
 Maintain accurate service records, including customer information, service history, and vehicle details.
 </li>
 <li>
 Prepare invoices and explain charges to customers.
 </li>
 <li>
 Process warranty claims and paperwork efficiently.
 </li>
 </ul>
 
 
 
 
 5. Customer Satisfaction:
 
 <ul>
 <li>
 Ensure the highest level of customer satisfaction by addressing any concerns or issues promptly and professionally.
 </li>
 <li>
 Follow up with customers after service to gather feedback and address any additional needs.
 </li>
 </ul>
 
 
 
 
 6. Sales and Upselling:
 
 <ul>
 <li>
 Identify opportunities to upsell additional services or products, such as maintenance packages, accessories, or extended warranties.
 </li>
 <li>
 Promote special promotions and service packages to customers.
 </li>
 </ul>
 
 
 
 
 
 Educational Qualification
 
 
 <ul>
 <li>
 High school diploma or equivalent completion; post-secondary education in automotive technology or related field is plus.
 </li>
 </ul>
 
 
 
 
 
 Experience
 
 
 <ul>
 <li>
 Years of Experience: 2 - 3 Years
 </li>
 <li>
 Field of Experience: Previous experience as a service advisor in automotive repair or bodyshop environment, with strong preference for Mercedes Bens or luxury vehicle is preferred
 </li>
 </ul>
 
 
 
 
 
 Skills
 
 
 <ul>
 <li>
 Exceptional communication and interpersonal skills
 </li>
 <li>
 Strong technical knowledge of Mercedes Bens vehicles and their system
 </li>
 <li>
 Proficient in computer software and systems for scheduling and record keeping
 </li>
 <li>
 Excellent problem solving and decision making abilities
 </li>
 <li>
 Customer focused with commitment to providing a superior customer experience
 </li>
 <li>
 Ability to work effectively in a fast paced, team oriented environment
 </li>
 <li>
 Strong sales and negotiation skills
 </li>
 <li>
 Details oriented and organized with high level of accuracy
 </li>
 <li>
 Familiarity with Mercedes Benz warranty and service policies
 </li>
 </ul>
 
 
 
 
 
 Job Remarks
 
 
 <ul>
 <li>
 Preferred Language: English, Arabic
 </li>
 <li>
 Job Country: Kuwait
 </li>
 <li>
 Duty Shift / Timings: One Shift (Rotational) - 9:00 am to 06:00 pm / 8:00 am to 05:00 pm
 </li>
 </ul>
 
 
</div>

Service Advisor - Mercedes Benz

Senior Sales &amp; Receptionist We are looking for a Senior Sales &amp; Receptionist to join our team and lead front-desk operations with confidence and professionalism.Key Responsibilities:<ul><li>Manage the front desk and ensure a smooth, welcoming experience for all visitors.</li><li>Handle inquiries, phone calls, and client follow-ups.</li><li>Promote the company&rsquo;s services to achieve sales targets.</li><li>Maintain customer records and coordinate appointments.</li><li>Support daily administrative tasks and ensure efficient office operations.</li><li>Train and guide junior reception staff when needed.</li></ul>Requirements:<ul><li>Minimum 2&ndash;3 years of experience in sales or reception (preferably in a clinic, salon, or fitness environment).</li><li>Strong communication and customer service skills.</li><li>Confident, well-presented, and able to handle high-volume inquiries.</li><li>Fluent in English; Arabic.</li><li>Proactive, organized, and able to work independently with minimal supervision.</li><li>Familiarity with POS systems and basic computer applications.</li></ul>If you believe you are the right fit, please send your CV to [62221159].Job Type: Full-time

Senior Sales & Receptionist- Arab Female

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