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customer operations manager - jeddah Jobs in Jeddah

customer operations manager - jeddah

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commercial manager (facility management) Jobs in Jeddah

commercial manager (facility management)

customer service manager

Big Fish Recruitment

The Role
<br>Our client is a leading Real Estate and Marketing Developer for an exciting project in Mekkah, KSA. Our client is current seeking Contact Center Professionals in difference levels - agent, supervisor and manager.
<br><br>
Requirements
<br><b>Key Qualifications:</b> • Experience in software like Cisco, Genesys Salesforce, Zendesk • For Manager and Supervisors, must have an experience in setting and managing KPIs • Excellent English and Arabic Communication This is an excellent opportunity for the right individual continue their careers in working for a reputable company that has both customer and employee satisfaction at the forefront of their priorities. In return our client offers not only a competitive base salary and benefits package but also, fantastic career prospects and a stable working environment.
<br><br>
About the company
<br>Service Our aim is to provide our clients and candidates with a consistent, quality service that goes beyond the norm, giving them peace of mind and complete trust in our ability to meet their needs. Knowledge Big Fish consultants specialise in their fields and have extensive experience in the region and beyond. We take pride in our knowledge and network and believe that our relationships are built on trust and integrity and are made for the long term. Care At Big Fish, as well as caring for the people we work with, we also care about the world and environment we live in, that's why Big Fish support initiatives that promote human welfare, environmental protection and sustainability.

Contact Center Professionals - Real Estate Developer

Shangri-La Group

<div>
 <strong>
  Find Your Shangri-La in Shangri-La
  <br/>
  <br/>
 </strong>
 <strong>
  Shangri-La Jeddah
  <br/>
  <br/>
 </strong>
 Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.
 <br/>
 <br/>
 <ul>
  <li>
   203 stylish rooms and suites plus 17 luxury serviced apartments.
  </li>
  <li>
   5 restaurants and lounges, including the legendary Shang Palace
  </li>
  <li>
   Convenient for Jeddah&rsquo;s popular landmarks and Red Sea Mall
  </li>
  <li>
   116 privately owned Burj Assila Residences. They also have access to The Wellness Club facilities.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Job Summary
  <br/>
  <br/>
 </strong>
 To provides day&hyphen;to&hyphen;day supervision, direction and leadership to all staff in accordance with the objectives, performance and quality standards established by Shangri&hyphen;La Hotels . Ensures that the communication system of the hotel is well maintained and guest communication handled politely and efficiently.
 <br/>
 <br/>
 <strong>
  As Service Manager &ndash; Service Centre, we rely on you to,
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   To have complete knowledge of the operational systems at Telephone / Service Centre e.g. Call Centre System / Call Accounting Software.
  </li>
  <li>
   To have complete knowledge of Shangri&hyphen;La&rsquo;s standard operating policies and procedures for the Service Centre.
  </li>
  <li>
   To have complete knowledge of Shangri&hyphen;La&rsquo;s Programmes e.g. GoldenCircle, Guest History, FFP.
  </li>
  <li>
   Supervises the Service Centre operation and work flow to maximize guests&rsquo; satisfaction.
  </li>
  <li>
   Identifies staff training requirements and service improvements areas.
  </li>
  <li>
   Supervises and guides all staff to ensure that hotel&rsquo;s policies and procedures are adhered to.
  </li>
  <li>
   Conducts daily and monthly meetings to highlight areas of improvement in the service aspects and obtain feedback.
  </li>
  <li>
   Creates a positive and highly motivated working environment that promotes and develops teamwork.
  </li>
  <li>
   Ensures that staff are doing their follow up calls to guest to check for satisfaction in a situation where there is a service / facility defect.
  </li>
  <li>
   Ensures all staff have complete knowledge of Emergency Procedures and their roles in an Emergency.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What We Are Looking For
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   At least 4 year working experience.
  </li>
  <li>
   Minimum 2 years experience in an international Class Hotel.
  </li>
  <li>
   Able to lead and motivate the team
  </li>
  <li>
   Ability to work flexible hours and shifts.
  </li>
  <li>
   Communicates and writes with fluency in English as well as the Arabic language.
  </li>
  <li>
   Responsible and able to take initiative.
  </li>
  <li>
   Pleasant, friendly, and cheerful attitude.
  </li>
  <li>
   This Position is for Saudi Nationals Only
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Why Join Us
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   A workplace that values your passion and supports self-realization and personal growth.
  </li>
  <li>
   Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.
  </li>
  <li>
   Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.
  </li>
  <li>
   Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.
   <br/>
   <br/>
  </li>
 </ul>
 We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.
 <br/>
 <br/>
 We appreciate your interest in joining us. Please note that only successful candidates will be contacted.
 <br/>
 <br/>
 Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.
</div>


Service Manager - Service Centre

Renaissance Corporate Services

Find Your Shangri-La in Shangri-La
<br><br>
Shangri-La Jeddah
<br><br>
Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.
<br><br>
203 stylish rooms and suites plus 17 luxury serviced apartments.
<br>5 restaurants and lounges, including the legendary Shang Palace
<br>Convenient for Jeddah’s popular landmarks and Red Sea Mall
<br>116 privately owned Burj Assila Residences. They also have access to The Wellness Club facilities.
<br><br>
<b>Job Summary:</b><br>
To provides day‐to‐day supervision, direction and leadership to all staff in accordance with the objectives, performance and quality standards established by Shangri‐La Hotels . Ensures that the communication system of the hotel is well maintained and guest communication handled politely and efficiently.
<br><br>
As Service Manager – Service Centre, we rely on you to,
<br><br>
To have complete knowledge of the operational systems at Telephone / Service Centre
<br>e.g. Call Centre System / Call Accounting Software.
<br>To have complete knowledge of Shangri‐La’s standard operating policies and procedures for the Service Centre.
<br>To have complete knowledge of Shangri‐La’s Programmes e.g. GoldenCircle, Guest History, FFP.
<br>Supervises the Service Centre operation and work flow to maximize guests’ satisfaction.
<br>Identifies staff training requirements and service improvements areas.
<br>Supervises and guides all staff to ensure that hotel’s policies and procedures are adhered to.
<br>Conducts daily and monthly meetings to highlight areas of improvement in the service aspects and obtain feedback.
<br>Creates a positive and highly motivated working environment that promotes and develops teamwork.
<br>Ensures that staff are doing their follow up calls to guest to check for satisfaction in a situation where there is a service / facility defect.
<br>Ensures all staff have complete knowledge of Emergency Procedures and their roles in an Emergency.
<br><br>
<b>What we are Looking For:</b><br>
At least 4 year working experience.
<br>Minimum 2 years experience in an international Class Hotel.
<br>Able to lead and motivate the team
<br>Ability to work flexible hours and shifts.
<br>Communicates and writes with fluency in English as well as the Arabic language.
<br>Responsible and able to take initiative.
<br>Pleasant, friendly, and cheerful attitude.
<br>This Position is for Saudi Nationals Only
<br><br>
<b>Why Join Us:</b><br>
A workplace that values your passion and supports self-realization and personal growth.
<br>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.
<br>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.
<br>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.
<br><br>
We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.
<br><br>
We appreciate your interest in joining us. Please note that only successful candidates will be contacted.
<br><br>
Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.

Service Manager - Service Centre (174975)

Novartis

<div>
 <strong>
  Summary
  <br/>
  <br/>
 </strong>
 Lead and manage all aspects of the Sales Administration/ Operations team within a significant country including order management team; site-to-site material purchasing process and master data maintenance to ensure uninterrupted business operations. Manage team activities including resources allocation based on workload and priorities, professional development, reporting and delivery of group objectives. Leads a key area of sales support within a significant county (Sales training, Analytics, Sales Operations). Develop an effective through training and coaching or management of key commercial programmes
 <br/>
 <br/>
 <strong>
  About The Role
  <br/>
  <br/>
 </strong>
 Location : Jeddah
 <br/>
 <br/>
 This role is based in Saudi Arabia. Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Responsible for supporting sales representatives and channel partners in processing orders / returns; providing metrics/ reports to Sales team and engaging HCPs for expense payout.
  </li>
  <li>
   Follow up on sales orders and provide status updates; update customer lists business wise.
  </li>
  <li>
   Research and resolve escalated problems and issues, including issues related to order management, accounting and invoicing.
  </li>
  <li>
   Communicate status of problems and solutions to customers and other appropriate parties.
  </li>
  <li>
   Ensure team adherence to all processes and working procedures related to customer service.
  </li>
  <li>
   Coordination of process changes and maintenance of customer service SOP&rsquo;s.
  </li>
  <li>
   Ensuring new team members receive the required level of system support and training to efficiently and effectively perform appointed role.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s degree in science, Business administration, or Supply chain. MBA degree is preferable.
  </li>
  <li>
   Minimum 2 years working in multinational companies.
  </li>
  <li>
   Experience with SAP, Power BI and Excel
  </li>
  <li>
   Strong capability in sales operations, preferably from pharma industry
  </li>
  <li>
   Good knowledge of supply chain and logistics
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Languages:
 </strong>
 English and Arabic
 <br/>
 <br/>
 Novartis is committed to building an outstanding, inclusive work environment and diverse team representative of the patients and communities we serve.
 <br/>
 <br/>
 <strong>
  Why Novartis:
 </strong>
 Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients&rsquo; lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
 <br/>
 <br/>
 <strong>
  Benefits and Rewards:
 </strong>
 Learn about all the ways we&rsquo;ll help you thrive personally and professionally.
 <br/>
 <br/>
 Read our handbook (PDF 30 MB)
</div>


Customer Operations Manager - Jeddah

<div><div><h3 class="jobSectionHeader"><b>Summary
</b></h3><div>Lead and manage all aspects of the Sales Administration/ Operations team within a significant country including order management team; site-to-site material purchasing process and master data maintenance to ensure uninterrupted business operations. Manage team activities including resources allocation based on workload and priorities, professional development, reporting and delivery of group objectives. Leads a key area of sales support within a significant county (Sales training, Analytics, Sales Operations). Develop an effective through training and coaching or management of key commercial programmes</div>
</div><div><h3 class="jobSectionHeader"><b>About the Role
</b></h3><div><p>Location : Jeddah</p><p>
This role is based in Saudi Arabia. Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you.</p><p></p><p><b>
Key responsibilities</b></p><ul><li>
Responsible for supporting sales representatives and channel partners in processing orders / returns; providing metrics/ reports to Sales team and engaging HCPs for expense payout.</li><li>
Follow up on sales orders and provide status updates; update customer lists business wise.</li><li>
Research and resolve escalated problems and issues, including issues related to order management, accounting and invoicing.</li><li>
Communicate status of problems and solutions to customers and other appropriate parties.</li><li>
Ensure team adherence to all processes and working procedures related to customer service.</li><li>
Coordination of process changes and maintenance of customer service SOP&rsquo;s.</li><li>
Ensuring new team members receive the required level of system support and training to efficiently and effectively perform appointed role.</li></ul><p></p><p><b>
Requirements</b></p><ul><li>
 Bachelor&rsquo;s degree in science, Business administration, or Supply chain. MBA degree is preferable.</li><li>
Minimum 2 years working in multinational companies.</li><li>
Experience with SAP, Power BI and Excel</li><li>
Strong capability in sales operations, preferably from pharma industry</li><li>
Good knowledge of supply chain and logistics
</li></ul><p></p><p><b>Languages: </b>English and Arabic</p><p></p><p>
Novartis is committed to building an outstanding, inclusive work environment and diverse team representative of the patients and communities we serve.<b>
</b></p></div></div><div><div><p><b>Why Novartis:</b> Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients&rsquo; lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture</p><p><b>
Benefits and Rewards:</b> Learn about all the ways we&rsquo;ll help you thrive personally and professionally.<br>
Read our handbook (PDF 30 MB)</p></div></div></div>
<br><div><div>Division
<div>International
</div></div><div>Business Unit
<div>Marketing
</div></div><div>Location
<div>Saudi Arabia
</div></div><div>Site
<div>Jeddah
</div></div><div>Company / Legal Entity
<div>SA01 (FCRS = SA001) Novartis Saudi Arabia Ltd
</div></div><div>Functional Area
<div>Sales
</div></div><div>Job Type
<div>Full time
</div></div><div>Employment Type
<div>Regular
</div></div><div>Shift Work
<div>No</div></div></div><div></div>

Tally Solutions

<div><div><div><div><b>Function/Group:</b></div>
<div>IO</div>
</div><div></div><div><div><b>Experience:</b></div>
<div>6-8 Years</div>
</div><div></div><div><div><b>Location:</b></div>
<div>Middle East</div>
</div></div><div><div><b>About Tally</b>
</div><div><p>The pioneers of software product industry in India, we are a technology and innovation led company simplifying the lives of small and medium businesses over the last three decades. With our cutting-edge technology, we have had the privilege to reach over 2.5 million business globally and cater to more than 7 million users in over 100 countries. We are passionate about the SMEs&rsquo; growth and aim to deliver the best for their business through our product innovation and excellence. Our teams develop some of the most ingenious solutions that suit the unique requirements of millions of businesses across the globe. With a market share of 75% in India, we have a strong foothold in the Middle East and are also serving customers in SAARC &amp; APAC, Africa, and North America. Our robust network of 28000+ partners help us deliver unmatched customer experience in sales, support, and services globally.<br>
With a sole purpose of Making Everyone Who Touches Tally, Happier, we aim to be the technology fabric that drives the economic growth of the world, by 2030.</p></div>
<div><b>Culture &amp; Values</b>
</div><div><p>Over the years, we have nurtured a value-based culture that let individuals follow their lead and support them in their growth journey with us. We value honesty and integrity, prioritize a people-first culture, pursue excellence, and drive impactful innovation with simplicity.<br>
Our vision at Tally is to ensure that all employees get access to equal opportunities, with decisions grounded on performance, merit, competence, and potential. We are dedicated to fairness and transparency in our policies. By fostering diversity and equality, we strive to eliminate all forms of discrimination. We are committed to an inclusive leadership where our leaders ensure that our people are empowered to be at their best, professionally, and personally. We take great pride in our work culture which has helped become a proud member of the elite Kincentric Best Employers Club!</p>
</div><div><b>International Operations:</b>
</div><p></p><div><p>The International Operations function at Tally plays a pivotal role in empowering businesses around the world to simplify and streamline their operations. This function is responsible for ensuring smooth coordination across diverse international markets, adapting solutions to regional needs, and fostering strong relationships with local partners and stakeholders.</p>
<p>
Working here means being part of a fast-paced, dynamic environment where strategic thinking meets operational execution. You will collaborate with cross-functional teams and international counterparts, gaining exposure to different business practices and cultural contexts. Whether it is launching new initiatives, optimizing workflows, or solving market-specific challenges, the International Operations team is at the forefront of Tally&rsquo;s global impact.</p>
<h3 class="jobSectionHeader"><b>
We believe in</b></h3>
<ul><li><b>Build:</b> A profitable partner ecosystem mentored to be enthusiastic, domain expert, customer centric</li>
<li><b>Drive:</b> Consistent Tally way of sales embracing consultative selling approach for delivering uniform brand experience</li>
<li>Empower, automate and enable small and medium enterprises with #Magicoftally to fully participate in International growth story</li>
<li><b>Equip:</b> Be the most effective source of Voice of Customer (VoC) for Product Innovation team and Marketing</li>
</ul>
</div><p></p><div><b>What You Will Own</b>
</div><div><p>In this role, you will be responsible for enabling new partners to successfully adapt and operate within Tally&rsquo;s ways of working. The role involves onboarding 3&ndash;4 partners every month, supporting them in hiring, onboarding, and training the required resources, and participating in joint customer closure meetings to help them achieve early wins. The candidate will guide partners through lead generation, positioning, and at least four assisted closures, ensuring they build capability, confidence, and eventually invest to operate independently and at scale, before transitioning them to Sales teams for sustained growth.</p>
<p>
Additionally, the role requires leading deep customer engagement initiatives along with partner teams to demonstrate visible business value. The candidate will understand customer contexts, map requirements to relevant product capabilities to expand adoption, and build strong relationships that encourage long-term advocacy and organic referrals. Success also includes documenting customer success stories highlighting the business problem, solution impact, and customer response to delivered value.</p>
</div><div><b>Experience You Should Bring</b>
</div><div><ul><li>Experience in proactive lead generation techniques.</li>
<li>Accounting knowledge &amp; MS &ndash; Office skills.</li>
<li>Fair understanding of B2B purchasing behaviour and SME Operations.</li>
<li>Experience in customer engagement to deliver smarter and simpler solutions tailored to MSME business needs.</li>
<li>Ability to manage multiple internal and external stakeholders with strong interpersonal skills and effective objection-handling capability.</li>
<li>Demonstrated ability to manage multiple projects while ensuring quality, timelines, and effective stakeholder coordination.</li>
<li>Excellent verbal and written communication skills</li>
</ul></div><div><b>What You Will Be Doing</b>
</div><div><ul><li>Enable 3 to 4 partners a month to understand Tally&rsquo;s ways of working and processes.</li>
<li>Support partners in hiring and onboarding and training required resources.</li>
<li>Participate in joint closure meetings with partners and customers to help them get success early.</li>
<li>Ensure partners invest further to operate independently and at scale.</li>
<li>Support partners in lead generation and market positioning activities.</li>
<li>Assist partners in at least 4 closures to build capability and confidence till they can work independently.</li>
<li>Transition capable partners to Sales teams for ongoing growth.</li>
<li>Lead deep customer engagement initiatives every month</li>
<li>Engage with customers through interactions along with partner resources to ensure visible value of Tally for the customer&rsquo;s business.</li>
<li>Understand customer business context and map customer requirements to relevant Tally features to expand adoption.</li>
<li>Build strong customer relationships that lead to organic referrals and long-term advocacy.</li>
<li>Document customer success stories capturing business context, before-and-after scenarios, and customer response to delivered value.</li></ul></div></div></div><p></p>

Associate Business Manager (Partner Sales/ Customer Success) - Dammam/ Jeddah

Apparel Group

<div>
 <strong>
  Position Objective
  <br/>
  <br/>
 </strong>
 The objective of the Area Sales Manager role is to oversee the operations and financial performance of multiple retail stores within an assigned area for 1 or more assigned brands in a region. This includes driving sales growth, ensuring exceptional customer service, managing and developing store teams, and maintaining compliance with company standards. The role requires strategic market analysis, financial acumen, and effective communication with senior management/Brand teams to optimize store performance, manage inventory, promotion, marketing campaign implementation in stores and achieve business objectives.
 <br/>
 <br/>
 <strong>
  Key Responsibility
  <br/>
  <br/>
 </strong>
 Operations Management
 <br/>
 <br/>
 <ul>
  <li>
   Oversee the day-to-day operations of multiple fashion retail stores within the assigned area.
  </li>
  <li>
   Ensure all stores operate efficiently and adhere to company standards, including opening and closing procedures.
  </li>
  <li>
   Delegate tasks, assign responsibilities to store managers, and monitor progress.
  </li>
  <li>
   Adhere and enforce Company SOPs, Policies, and procedures, and loss prevention audit guidelines in all the assigned stores. Also, create measures to ensure compliance by all employees.
  </li>
  <li>
   Interpret and make decisions on operations and visual standards based on store and client needs.
  </li>
  <li>
   Single point contact with Brand Teams to implement business/marketing and other strategy elements in the stores uniformly
   <br/>
   <br/>
  </li>
 </ul>
 Financial Management
 <br/>
 <br/>
 <ul>
  <li>
   Monitor and analyze sales data, key performance indicators (Units per transaction, Average transaction value, sales per month, sales per square foot, sales turnover, shrinkage control, increase in conversion percentage), and overall financial performance, especially P&amp;L and EBITDA, to identify areas for improvement.
  </li>
  <li>
   Analyze financial reports and make data-driven decisions to improve efficiency and profitability.
  </li>
  <li>
   Monitor and manage budgets, expenses, and financial performance for each store.
  </li>
  <li>
   Implement cost-saving initiatives to enhance profitability while maintaining quality.
   <br/>
   <br/>
  </li>
 </ul>
 Customer Experience
 <br/>
 <br/>
 <ul>
  <li>
   Ensure exceptional customer service by coaching and setting service standards for the team at all the stores.
  </li>
  <li>
   Conduct regular store visits to assess customer service quality and address any issues immediately.
  </li>
  <li>
   Collaborate with store managers to implement customer feedback and improve the shopping experience.
   <br/>
   <br/>
  </li>
 </ul>
 Market Analysis &amp; Strategy
 <br/>
 <br/>
 <ul>
  <li>
   Utilize market insights to identify opportunities for growth and adapt strategies accordingly.
  </li>
  <li>
   Stay informed about market trends, consumer behavior, and competitor activities.
  </li>
  <li>
   Develop and execute area-specific marketing and sales strategies to drive footfall and revenue.
   <br/>
   <br/>
  </li>
 </ul>
 Communication &amp; Reporting
 <br/>
 <br/>
 <ul>
  <li>
   Regularly communicate with senior management to provide updates on store performance and area-wide initiatives.
  </li>
  <li>
   Communicate business drivers, merchandise and quality issues, and other related information to the Retail Operations Manager, Retail Buying Team, and Corporate Office as required.
  </li>
  <li>
   Prepare detailed reports on area performance, including successes, challenges, and opportunities for growth.
   <br/>
   <br/>
  </li>
 </ul>
 Staff Management &amp; Development
 <br/>
 <br/>
 <ul>
  <li>
   Recruit and train the staff on sales techniques, customer service, teamwork, and other etiquettes as per the company and brand requirements.
  </li>
  <li>
   Evaluate the performance of the employees annually and promote open lines of communication through coaching and motivation.
  </li>
  <li>
   Responsible for assessing additional training needs required for optimal performance within the store.
  </li>
  <li>
   Foster a positive work environment that encourages teamwork, innovation, and growth.
  </li>
  <li>
   Develop succession plans to ensure a pipeline of qualified candidates for key positions within the area.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Desired Experience
  <br/>
  <br/>
 </strong>
 The ideal candidate should have 5-7 years of experience in retail management, with at least 2-3 years in a multi-store management role, such as an Area or District Manager. Proven track record of successfully overseeing multiple retail stores, particularly in the fashion or related industries.
</div>


Area Sales Manager

Explore 302+ Customer service manager in Jeddah this May. Find roles across top companies and apply now to boost your career.

302 customer service manager jobs In Jeddah

Contact Center Professionals - Real Estate Developer

Service Manager - Service Centre

Service Manager - Service Centre (174975)

Customer Operations Manager - Jeddah

Customer Operations Manager - Jeddah

Associate Business Manager (Partner Sales/ Customer Success) - Dammam/ Jeddah

Area Sales Manager