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customer service receptionist

Hyatt Vacation Ownership

<div><h3 class="jobSectionHeader">Are you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that make vacation dreams come true.</h3><h1 class="jobSectionHeader">
Marketing Receptionist (Emirati National)</h1>
POSITION SUMMARY
 Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests. Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Transmit information or documents using a computer, mail, or facsimile machine, including proofreading and editing written information to ensure accuracy and completeness. Enter and locate work-related information using computers and/or point of sale systems.
Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests&rsquo; service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<h1 class="jobSectionHeader">
CRITICAL TASKS</h1>
Safety and Security<ul><li>
Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.</li></ul>
 Policies and Procedures<ul><li>
Maintain confidentiality of proprietary materials and information.</li><li>
Protect the privacy and security of guests and coworkers.</li><li>
Follow company and department policies and procedures.</li><li>
Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.</li><li>
Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.</li><li>
Perform other reasonable job duties as requested by Supervisors.</li></ul>
Guest Relations<ul><li>
Address guests' service needs in a professional, positive, and timely manner.</li><li>
Thank guests with genuine appreciation and provide a fond farewell.</li><li>
Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.</li><li>
Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.</li><li>
Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust.</li><li>
Assist other employees to ensure proper coverage and prompt guest service.</li></ul>
Communication<ul><li>
Speak to guests and co-workers using clear, appropriate and professional language.</li><li>
Prepare and review written documents (e.g., daily logs, business letters, memoranda, reports), including proofreading and editing written information to ensure accuracy and completeness.</li><li>
Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call.</li><li>
Talk with and listen to other employees to effectively exchange information.</li></ul><h1 class="jobSectionHeader">
Marketing Receptionist Job Family: Receptionist</h1><ul><li>
Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property.</li><li>
Working with Others</li><li>
Support all co-workers and treat them with dignity and respect.</li><li>
Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality.</li><li>
 Physical Tasks</li><li>
Enter and locate work-related information using computers and/or point of sale systems.</li><li>
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Computers/Software</li><li>
Transmit information or documents using a computer.</li><li>
Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservation and answer inquiries from guests.</li><li>
Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software.</li><li>
Input Leads from all sources to Goldmine system.</li><li>
Replace to other MKT administrators.</li><li>
Export data the TM&rsquo;s and SE&rsquo;s bookings from OTM.</li><li>
Weekly and daily new OTM reports.</li><li>
Update successful tours to owners on OTM system.</li><li>
Assist the Marketing Executive with the implementation of marketing programs.</li><li>
To maintain filing system</li><li>
Co-ordinate appointments</li><li>
To receive and respond to correspondence from Direct Mail programs</li><li>
To liaise with marketing companies to support local and regional marketing programs</li></ul>
 Office Equipment<ul><li>
Transmit information or documents using mail, or facsimile machine.</li><li>
Operate standard office equipment other than computers such as telephone, typewriter, fax, photocopier, calculator, and electronic peripherals.</li></ul><div><h1 class="jobSectionHeader"> 
CRITICAL COMPETENCIES</h1></div>
Marketing Receptionist Job Family: Receptionist
 Analytical Skills
 Computer Skills
 Learning
 Decision-Making
Interpersonal Skills
Customer Service Orientation Interpersonal Skills
Team Work
Diversity Relations
Communications
Listening
English Language Proficiency Communication
Telephone Etiquette Skills
Applied Reading
Writing
Personal Attributes
Dependability
Integrity
Stress Tolerance
Positive Demeanor
Presentation
Adaptability/Flexibility
Organization
Detail Orientation
Multi-Tasking
Time Management
Planning and Organizing
General Administration
Typing
Computer Software Microsoft Office
PREFERRED QUALIFICATIONS
Education
High school diploma/G.E.D. equivalent
Related Work Experience
At least 1 year of related work experience
Supervisory Experience
No supervisory experience is required
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.</div>

Marketing Receptionist (Emirati National)

DENTO ART DENTAL LAB

Location: Dubai, UAE Company: Dento Art Dental LabWe are looking for a professional and experienced Receptionist to join our team at Dento Art Dental Laboratory. The ideal candidate will play a key role in communication, organization, and coordination between our lab and dental clinics across the UAE.Responsibilities:<ul><li>Communicate directly with dentists and clinics (inside and outside the UAE).</li><li>Organize and schedule case timings for local and external clinics.</li><li>Coordinate with DHL, FedEx, and other courier companies for case deliveries and pickups.</li><li>Follow up on shipments and ensure timely delivery of cases.</li><li>Maintain clear communication between the lab and clients to ensure smooth workflow.</li></ul>Requirements:<ul><li>Minimum 2 years of experience as a Medical or Dental Receptionist in the UAE.</li><li>Previous experience in a dental clinic or dental laboratory is a must.</li><li>Fluent in Arabic and English (spoken and written).</li><li>Strong communication and organizational skills.</li><li>Full-time position, 6 days a week (Sunday off).</li></ul>Job Type: Full-timePay: AED4,500.00 - AED5,000.00 per month

Receptionist - Arabic Female only

Premier Inn Hotels - Mid...

About UsA Great Stay Starts at Premier InnPremier Inn is a British hotel chain and the UK's largest hotel brand with more than 900 hotels in UK,Germany,UAE and Qatar. Premier Inn hotels in the UAE operate under a strategic partnership between Emirates Group and Britain s leading hospitality firm Whitbread PLC, established to develop the Premier Inn brand throughout the region. At Premier Inn we make everyday experiences special for millions of customers and create excellent career opportunities for people like you. Currently we have 11 hotels in the Middle East and an exciting pipe line of new hotels opening in the future. We hold many coveted people and brand industry awards, and we want you to help us add another award to our trophy cabinet!Job DescriptionYour passion and energy will be infection as you welcome our guests and support them through their check in and check out procedure. Your natural down to earth manner will result in being able to manage guest expectations in a fast and busy environment. With a keen eye for detail you will not miss a step in the procedures. Managing payments will be second nature and you will have excellent data entry skills to support accurate reports.Main Responsibilities Include Greet and welcome guests, visitors, suppliers, answer telephone calls providing a warm, timely welcome in line with our brand standards. Answers guest related queries and provides information for promotions, room prices, activities and events in the surrounding area to provide accurate information to guests Ensure payments are made with according to the cash handling procedures and Process accurately and efficiently all reservations and cancellations Identify corporate leads and build long-term relationships Drive online name mentions and promote customer feedback Understand the online guest s feedback and explore options for improvement Carry out general office duties, including correspondence, emails and filing to ensure the smooth running of the reception area Maintain appropriate stock of supplies and reception stationeries Effectively communicate with all departments on all guests  requests and complaints for smooth service delivery Ensure safety of all guest in line with the safety procedures and guideline.RequirementsCustomer-oriented approach Excellent communication skills Strong attention to details Flexible, agile and able to work under pressure Ability to work both independently and in a team Proactive and excellent organizational skills Ability to provide exceptional customer service to our guestsYou must have /be- Have minimum of one-year experience as Hotel Receptionist in Front Office department of a hotel. Knowledge of Opera (PMS Arabic Language- speaking,writing and readingBenefitsWe offer a competitive salary package, accommodation, transportation, medical insurance which includes dental, air tickets, and hours which offer you a work life balance.Along with this we have many examples of how those that work with us have grown and developed their career throughout our company. So if you are committed and driven and want to develop into other areas then we will support you to do this.At Premier Inn, we know the importance of creating a culture which brings the experience to life for both our customers and our team and this is supported by strong company values. We employ people that not only believe in our values but also have the passion to live and breathe them, and always put the customer in the heart of everything we do.We want Premier Inn to be a place where people s skills and careers grow as fast as we do. A place where everyone has the opportunities to develop and achieve their dreams. We put emphasis on a  promote from within  culture and continuously strive to create a supportive and engaging environment in which our team can thrive and deliver.If this sounds like you and you are ready to work in an environment that values your work and rewards you fairly then please click on the "I'm interested" button and join the team!check(event) ; career-website-detail-template-2 =&gt; apply(record.id,meta)" mousedown="lyte-button =&gt; check(event)" final-style="background-color:#f39000;border-color:#f39000;color:white;" final-class="lyte-button lyteBackgroundColorBtn lyteSuccess" lyte-rendered=""&gt;

Receptionist - Abu Dhabi Capital Centre

Wareen International Trading LLC

Job Summary: We are looking for a reliable and professional Driver cum Receptionist to manage front desk responsibilities and provide transportation support. The ideal candidate will have experience in driving and office administration. This dual-role position requires excellent communication skills, a neat appearance, and a good driving record. Key Responsibilities: Driving Duties: Provide safe and timely transportation for staff, guests, and company-related errands.Maintain the cleanliness and upkeep of the assigned vehicle.Ensure vehicle documents are up-to-date (registration, insurance, etc.).Adhere to traffic rules and company policies during all travel.Report any vehicle maintenance issues promptly. Reception Duties: Greet and welcome visitors in a professional manner.Answer and direct phone calls to appropriate personnel.Manage incoming and outgoing mail/courier.Maintain visitor log and ensure reception area is tidy and presentable.Assist with basic administrative tasks such as filing, photocopying, and scheduling appointments.

Driver cum Receptionist

Dolphin Business Center LLC

We are seeking a professional and customer-oriented Receptionist with experience in Business Center operations. The Receptionist will be the first point of contact for clients and visitors, ensuring excellent service and smooth front desk operations.Key Responsibilities:<ul><li>Greet and assist visitors, clients, and tenants professionally</li><li>Answer and direct phone calls, emails, and inquiries</li><li>Manage meeting room bookings, schedules, and availability</li><li>Coordinate office services for tenants (printing, courier, utilities requests, etc.)</li><li>Assist in preparing invoices, receipts, and payment follow-ups related to business center services</li><li>Maintain clean, organized, and presentable reception area and common areas</li><li>Keep updated records of tenants, client files, and visitor logs</li><li>Support administrative tasks (filing, data entry, documentation)</li><li>Coordinate with maintenance/cleaning for any required service request inside the business center</li><li>Provide general assistance and information to walk-in inquiries and clients</li></ul>Requirements:<ul><li>With 2 years experience in business center, serviced office, or shared workspace environment</li><li>Excellent communication skills</li><li>Strong customer service orientation</li><li>Proficient in MS Office and basic administrative tools</li><li>Organized, professional, and presentable at all times</li></ul>Job Type: Full-timePay: AED2,500.00 per monthApplication Question(s):<ul><li>How many years of experience in Business Center industry do you have?</li><li>Can you join immediately?</li><li>What is your salary expectation?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Receptionist: 2 years (Required)</li></ul>Location:<ul><li>Dubai (Required)</li></ul>

Receptionist

Etoile Polyclinic

We are currently looking for a front desk receptionist to join our team in Dubai.The receptionist is expected to be a high-level professional female, with experience in the aesthetic industry. The candidate should have exceptional customer service and communication skills.Responsibilities:<ul><li>Greet and welcome patients and other visitors to the clinic</li><li>Perform administrative work</li><li>Communicate with employees accordingly and assist doctors whenever necessary</li><li>Process patients&rsquo; files, and explain the clinic&rsquo;s policies to them</li><li>Answer patient questions and provide assistance and directions when necessary</li><li>Book and confirm patients&rsquo; appointments as per the clinic&rsquo;s guidelines and standards</li><li>Utilize our medical office software to schedule new and follow-up appointments for the patients</li><li>Respond to phone calls and emails</li><li>Ensure that the clinic is opened at the appropriate time and supervise the cleaning of the clinic to create a clean, positive, and healthy environment</li></ul>Skills<ul><li>Native or Fluent English and Arabic</li><li>Has 2 years of experience</li><li>Exceptional customer service and communication skills</li><li>Extensive experience in working for aesthetic clinics with at least a basic knowledge of cosmetic and aesthetic procedures</li><li>Has proven communication and interpersonal skills.</li><li>Computer Skills</li><li>Is a quick learner with a flexible personality to adapt to different environments</li></ul>Job Type: Full-timeExperience:<ul><li>receptionist: 1 year (Preferred)</li></ul>Language:<ul><li>Arabic (Preferred)</li></ul>

Vice keeper - TIDYHILL

Location: Dubai, UAEEmployment Type: Full-time (6 days/week)Schedule: 9 hours/day including 1-hour break (rotating AM/PM shifts)Company Overview: TadBeer Center operates under Vicekeeper Group, a Dubai-based ecosystem providing domestic staffing, training, and visa services under MOHRE authorization. The center focuses on professional domestic worker placement, training, and legal documentation through high service standards and digital transformation.Learn more: https://vicekeeper.com/Role Summary:We are looking for a professional and customer-oriented Receptionist to be the first point of contact at our Dubai office. The Receptionist will manage front-desk operations, welcome and assist walk-in clients, coordinate with the operations team, and ensure a smooth client experience. The role combines traditional reception duties with customer service responsibilities to support Vicekeeper&rsquo;s high service standards.Key Responsibilities:<ul><li>Greet and welcome walk-in clients, creating a professional and friendly first impression.</li><li>Answer, screen, and direct phone calls, emails, and inquiries efficiently.</li><li>Manage front-desk operations including visitor logs, appointments, and scheduling.</li><li>Handle incoming/outgoing mail, deliveries, and courier services.</li><li>Provide information about Vicekeeper services and guide clients through available options.</li><li>Prepare and process service agreements/contracts accurately.</li><li>Coordinate with the operations team to match clients with appropriate workers.</li><li>Ensure payments, documentation, and office records are handled accurately.</li><li>Maintain and update customer information in the CRM with strict confidentiality.</li><li>Follow up with clients to ensure satisfaction and resolve issues when needed.</li><li>Keep the reception and waiting area clean, organized, and welcoming.</li><li>Support general administrative and office tasks as required.</li></ul>Qualifications &amp; Skills:<ul><li>Fluency in English. ( Arabic is a plus)</li><li>Minimum 2 years experience as a receptionist or Front Desk Officer, with a strong background in customer service.</li><li>Strong command of English (spoken and written); additional languages are an advantage.</li><li>Professional appearance and excellent interpersonal skills.</li><li>Proven ability to manage multiple tasks with strong organisational and time-management skills.</li><li>Confident communicator with polite telephone and in-person etiquette.</li><li>Comfortable handling contracts, office systems, and basic administrative processes.</li><li>Positive, proactive attitude with a focus on client satisfaction.</li></ul>Job Type: Full-time

Receptionist ( Tadbeer Experience)

Explore 7097+ Customer service receptionist in Dubai United Arab Emirates this November. Find roles across top companies and apply now to boost your career.

7097 customer service receptionist jobs IN Dubai United Arab Emirates

Marketing Receptionist (Emirati National)

Receptionist - Arabic Female only

Receptionist - Abu Dhabi Capital Centre

Driver cum Receptionist

Receptionist

Receptionist

Receptionist ( Tadbeer Experience)