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customer service agent

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lead field service representative

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customer service rep

Ali Abdulwahab Al Mutawa Commercial Co.

<div>
 
 Key Roles And Responsibilities
 
 
 
 Responsible for acting as liaison between AAW and its current and potential customers by effectively solving customers&rsquo; issues, complaints and inquiries while ensuring maximum customer satisfaction is achieved at the core of every decision and behaviour.
</div>

Customer Service Agent

KAPICO Group Holding Co.

The Service Advisor plays a crucial role in ensuring the efficient operation of our Quick Service &amp; Tire Service Center. They are responsible for managing customer interactions, assessing service needs, and coordinating service jobs with our team of technicians and mechanics. The Service Advisor is instrumental in achieving service targets, resolving customer issues, and optimizing resource utilization.Role &amp; Responsibilities:1. Customer Interaction: Greet and assist customers in a friendly and professional manner. Listen to customer service requests and concerns attentively.2. Service Assessment: Assess customer vehicles and service requirements accurately. Conduct preliminary inspections and recommend appropriate services.3. Job Allocation: Assign service jobs to the team of technicians and mechanics based on skillset, workload, and job complexity. Ensure efficient bay allocation.4. Service Targets: Work towards achieving daily, weekly, and monthly service targets by coordinating job schedules and optimizing resource utilization.5. Quality Assurance: Monitor service jobs to ensure high-quality workmanship, adherence to service standards, and timely completion of tasks.6. Issue Resolution: Address customer complaints, concerns, or issues promptly and professionally. Collaborate with the team to resolve any service-related problems.7. Documentation: Maintain accurate records of customer interactions, service job details, and vehicle information. Prepare service invoices and documentation as needed.8. Technical Knowledge: Stay updated on automotive service procedures, service offerings, and product knowledge to provide accurate information to customers.9. Team Collaboration: Work closely with technicians, mechanics, and other service team members to facilitate smooth service operations.10. Customer Education: Educate customers on the importance of regular vehicle maintenance, safety, and service recommendations.11. Resource Management: Optimize bay and resource utilization to maximize service efficiency and minimize wait times.12. Safety: Ensure compliance with safety protocols, including the use of safety equipment and the maintenance of a safe and clean working environment.13. Continuous Improvement: Identify opportunities for process improvement, customer service enhancement, and cost control. Share feedback with management for consideration.Qualifications:&middot; High school diploma or equivalent (Automotive technical training or certification is a plus).&middot; Proven experience in a similar role in the automotive or Tire service industry.&middot; Excellent customer service and communication skills.&middot; Strong organizational and multitasking abilities.&middot; Knowledge of automotive service procedures and terminology. Tires knowledge is an advantage.&middot; Proficiency in using computer systems and service management software.&middot; Ability to work in a fast-paced and dynamic environment.&middot; Team-oriented and collaborative attitude.&middot; Strong problem-solving skillsKnowledge of Arabic (advanced) language is a must. Job Type: Full-timePay: KD300.000 - KD350.000 per monthExperience:<ul><li>Tire Service : 3 years (Preferred)</li></ul>Language:<ul><li>Arabic (Preferred)</li></ul>Work Location: In person

Service Advisor- Tires

Hudson Manpower

<div>We are hiring an experienced Asst Restaurant Manager for a reputed restaurant group in Kuwait.<h4 class="jobSectionHeader">
Key Responsibilities</h4><ul><li>Assist in managing overall restaurant operations and daily activities</li><li>Supervise front-of-house staff and ensure smooth service operations</li><li>Ensure high standards of customer service and guest satisfaction</li><li>Handle customer complaints and resolve issues professionally</li><li>Support staff scheduling, training, and performance monitoring</li><li>Coordinate with kitchen and bar teams for efficient operations</li><li>Monitor food quality, presentation, and service standards</li><li>Assist in inventory control, stock management, and cost control</li><li>Ensure compliance with hygiene, safety, and company SOPs</li><li>Support in preparing operational and sales reports</li><li>Maintain restaurant cleanliness, ambiance, and service quality</li><li>Assist in achieving sales targets and operational goals</li></ul>
 Benefits:
✔ Attractive Salary
✔ Accommodation &amp; Transportation<ul><li> 
Diploma/Degree in Hotel Management or Hospitality preferred</li><li>Minimum 4&ndash;6 years of experience in restaurant operations</li><li>At least 1&ndash;2 years of experience in a supervisory or assistant management role</li><li>Strong leadership and team management skills</li><li>Good communication and customer service abilities</li><li>Experience in fine dining or high-volume restaurant operations preferred</li><li>Knowledge of POS systems and restaurant reporting</li><li>Ability to work under pressure and manage busy operations</li><li>Gulf experience preferred</li></ul></div>

Asst Restaurant Manager - Kuwait

<div>We are hiring experienced Bartender for a reputed restaurant group in Qatar &amp; Kuwait.<h4 class="jobSectionHeader">
Key Responsibilities</h4><ul><li>
Prepare and serve mocktails, cocktails, juices, soft beverages, and other drinks as per company standards</li><li>
Maintain cleanliness and organization of the bar area</li><li>
Ensure proper beverage presentation and service quality</li><li>
Interact with guests professionally and provide excellent customer service</li><li>
Monitor bar inventory and assist in stock control</li><li>
Ensure all bar equipment and tools are properly maintained</li><li>
Follow recipes, portion standards, and company SOPs</li><li>
Handle customer requests and resolve service issues professionally</li><li>
Maintain hygiene, safety, and sanitation standards</li><li>
Coordinate with restaurant service staff and management for smooth operations</li></ul>
 Benefits:
✔ Attractive Salary
✔ Accommodation &amp; Transportation Provided 
<ul><li>
Minimum 2&ndash;5 years of experience as a Bartender in restaurants, hotels, lounges, or bars</li><li>
Good knowledge of beverage preparation and bar operations</li><li>
Experience in preparing cocktails and mocktails preferred</li><li>
Strong communication and customer service skills</li><li>
Ability to work in a fast-paced environment</li><li>
Basic English communication skills</li><li>
Gulf experience preferred</li></ul></div>

Bartender - Qatar & Kuwait

Suncity Ventures WLL (Zayt Zaytoon Restaurant)

We&rsquo;re Hiring - Food Service WorkerWe are looking for Service Crew members to join our team. The ideal candidate should have good customer service skills, and the ability to work efficiently in a dynamic work environment.Key Responsibilities:<ul><li>Table Service: Take accurate food and beverage orders and deliver them promptly to the table.</li><li>Product Knowledge: Maintain a deep understanding of the menu to make recommendations and identify upsell opportunities.</li><li>Maintenance: Ensure the dining area is clean, organized, and properly set throughout the shift.</li><li>Teamwork: Assist colleagues during peak hours to ensure no guest is left unattended.</li></ul>Requirements:<ul><li>Previous experience in a restaurant or customer service role.</li><li>A &quot;guest-first&quot; mindset and the ability to multitask.</li></ul>Job Type: Full-timeWork Location: In person

Food Service Worker

Hitachi Energy

<div>Location:
Kuwait City, Al Kuwayt, Kuwait
Job ID:
R0130220
Date Posted:
2026-05-22
Company Name:
HITACHI ENERGY ENGINEERING TECHNOLOGIES CO. (KSCC)
Profession (Job Category):
Engineering &amp; Science
Job Schedule:
Full time
Remote:
No
Job Description:
The Opportunity
As a Substation Service Technician at Hitachi Energy, this role involves installing, maintaining, troubleshooting, and repairing Hitachi products and systems to ensure optimal performance and customer satisfaction. 
 
How you will make an impact
<ul><li>Perform routine and preventive maintenance on a variety of Hitachi equipment and systems.
</li><li>Test and maintain all relays (protection, signaling), instruments (metering and transducers), contactors for proper functional operations
</li><li>Execute repairs and replacements of faulty components at substation, ensuring adherence to Hitachi's quality standards and safety protocols.
</li><li>Provide technical support and guidance to customers, explaining technical concepts clearly and courteously.
</li><li>Document all service activities, including repairs, maintenance performed, and parts used, accurately and promptly.
</li><li>Collaborate with engineering and sales teams to provide feedback on product performance and customer needs.
</li><li>Adhere to all company policies, procedures, and safety regulations.
</li><li>Participate in ongoing training and professional development to stay current with Hitachi product advancements. 
</li></ul> 
Your Background
<ul><li>Associate&rsquo;s degree in electrical or technical diploma
</li><li>2+ years of experience as a Service Technician or in a similar technical support role
</li><li>Have experience in protection relay maintenance and testing.
</li><li>Strong mechanical and electrical aptitude, with the ability to read and interpret schematics and technical manuals
</li><li>Experience using hand and power tools, as well as diagnostic equipment
</li><li>Solid computer skills, including familiarity with diagnostic software and service management systems
</li><li>Strong communication and interpersonal skills with a customer-focused mindset
</li><li>Ability to work both independently and collaboratively as part of a team
</li><li>Willingness to handle physically demanding tasks, including lifting equipment and working in varied environments
</li><li>Flexibility to travel to customer sites as needed
</li></ul><h2 class="jobSectionHeader">Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.
</h2><h2 class="jobSectionHeader">This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.</h2></div>

Substation Service Technician

Career Land Center

<div><div><div>CLC Company is currently hiring on behalf of a reputable high-end salon in Kuwait and is seeking a talented and experienced All-Around Beautician to join a professional beauty team.
</div><div></div><div>We are looking for a skilled and passionate All-Around Beautician with experience in a wide range of beauty services. The ideal candidate should be dedicated to providing exceptional customer service, maintaining high professional standards, and creating an outstanding salon experience for clients.
</div><div>Key Responsibilities
</div><ul><li>Perform a variety of hair services including hair styling, blow-drying, hair treatments, hair coloring, highlights, and basic hair cutting.
</li><li>Provide professional manicure and pedicure services, including nail care, polish application, gel polish, and nail treatments.
</li><li>Carry out facial and body waxing services while ensuring client comfort and hygiene.
</li><li>Apply eyelash extensions, lash lifting, lash tinting, and maintenance services.
</li><li>Perform eyebrow shaping, threading, tinting, and grooming.
</li><li>Offer basic makeup application for special occasions and events.
</li><li>Recommend suitable beauty products and treatments based on clients' needs.
</li><li>Maintain cleanliness and sanitation of workstations, tools, and equipment.
</li><li>Ensure excellent customer service and build strong relationships with clients.
</li><li>Stay updated on the latest beauty trends, techniques, and products.
</li><li>Follow salon policies, hygiene standards, and health and safety regulations.
</li></ul><div>Requirements
</div><ul><li>Proven experience as an All-Around Beautician in a salon or beauty center.
</li><li>Strong skills in hairstyling, waxing, manicure, pedicure, eyelash extensions, and beauty treatments.
</li><li>Knowledge of different hair types, skin types, and beauty products.
</li><li>Excellent communication and customer service skills.
</li><li>Professional appearance and positive attitude.
</li><li>Ability to work independently and as part of a team.
</li><li>Flexible, reliable, and dedicated to client satisfaction.
</li><li>Beauty certification or relevant professional training is an advantage.
</li><li>English communication skills required; Arabic is a plus.
</li></ul><div>Benefits
</div><ul><li>Competitive salary package.
</li><li>Attractive commission and incentive structure.
</li><li>Free accommodation provided by the company.
</li><li>Transportation provided.
</li><li>Medical insurance coverage.
</li><li>Paid annual leave.
</li><li>Annual air ticket as per company policy.
</li><li>Visa and work permit provided by the employer.
</li><li>End-of-service benefits in accordance with Kuwait labor law.
</li><li>Career growth and professional development opportunities.
</li><li>Supportive and professional working environment.
</li><li>Opportunity to work with a prestigious high-end salon and international clientele.
</li></ul><div>If you are a passionate beauty professional with multiple beauty skills and a commitment to excellence, we welcome you to apply and become part of a leading salon team in Kuwait.</div></div></div>

All Arounds Beautician

Explore 50+ Customer service rep in Kuwait this June. Find roles across top companies and apply now to boost your career.