customer service agent

customer service rep

lead field service representative Jobs in Kuwait

lead field service representative

outdoor sales executive – building materials Jobs in Kuwait

sales associate – f&b retail Jobs in Kuwait

sales associate – f&b retail

sales women

L design

Job description:<ul><li>A contracting company is looking to hire a Sales Executive with proven experience in contracting, real estate, interior design, or finishing works.</li><li>Mandatory Requirement:</li><li>CVs without prior experience in one of these fields will not be considered.</li></ul>Key Responsibilities:* Generate and secure new business opportunities within the construction sector* Prepare, submit, and follow up on technical and commercial proposals* Build and maintain strong relationships with clients, consultants, and developers* Achieve sales targets and contribute to business growth* Coordinate with internal technical and execution teams to ensure successful project deliveryRequirements:* Previous experience in construction sales* Strong communication, negotiation, and client management skills* Valid Kuwait residency is mandatory* Must own a car* Professional attitude with strong business development capabilitiesWork Location: In personWork Location: In person

Job post summary

Ooredoo Group of Companies

<div>The Company 
Ooredoo is an organisation on the move. Thanks to our dedicated employees, we continue to move closer towards our vision to be among the top 20 telecommunications companies in the world.
We are a dynamic global telecommunications player operating in 17 countries across the Middle East, North Africa (MENA) and Asia. We cover a population of more than half a billion people and serve more than 68 million customers.
In Kuwait, we employ approximately 1,000 talented people, all of whom are driving Ooredoo to be the number one choice for world-class communications services in Kuwait. In the face of intensifying competition, increasingly sophisticated technology and rising customer expectations, nothing is more important to our success than our team &ndash; and it's a team that you can be part of.
Ooredoo's future is bright, and you can be part of our ongoing success.
The Purpose 
Sell Ooredoo products and services to the customer, Ensure to get their satisfaction and gain their constant loyalty.
Meet the sales target of Ooredoo products and services as set by the manager
Key Accountabilties &amp; Responsiblities<ul><li> 
Contribute to the department communication plan through attendance of regular team meetings, events and preparation of requested reports.</li><li>
Share knowledge and expertise with colleagues.</li><li>
Retain good condition of supplies, fittings, stationery, marketing materials and products in the shop/store.</li><li>
Keep up with fluctuating supply and demand.</li><li>
Maintain general inventory and ensure all the items of the branch are in stock on regular weekly basis.</li><li>
Ensure that sufficient inventory is available at the store on daily basis to avoid being &quot;OUT OF STOCK&quot;.</li><li>
Proactively welcome the customers and get their attention to Ooredoo services.</li><li>
Meet customer's needs through constant support, answer routine questions, fulfill their requirements of the related products or Ooredoo services.</li><li>
Follow up with other departments on solving customers an issue that requires other departments' involvements and provide proper feedback for repeated visits.</li><li>
Follows procedure to activate lines, services and Ported In customers in which ensures minimum delays in order to meet subscriber expectations &amp; follow sales validation process (KYC).</li><li>
Upsell and promote company digital platforms and direct customers to process their basic services through it.</li><li>
Apply Super-agent approach to offer the customer ONE STOP SHOP concept when new, potential and existing customers get fully served without a need to visit other shops/departments.</li><li>
Upsell different Ooredoo products to retain existing customers on higher values.</li><li>
Meet the work regulations, apparel, looking, behavior &amp; attendance as per sales standard.</li><li>
Assist customers in Redeeming Ooredoo Rewards Programs as per the process.</li><li>
Accept B2B Companies &amp; payment responsible customer Payments.</li><li>
Solve some of B2B and payment responsible issues such as SIM replacement and other complaints as per the Super-Agent procedures.</li><li>
Ensure that the best in class service are provided according to CSAT, Mystery shopper and VOCE criteria.</li><li>
Achieve optimum level of customer feedback through written reports on challenges and inquiries.</li><li>
Ensure standards for high quality, customer service.</li><li>
Ensure that drawers are opening and closing as per Ooredoo finance standard on daily basis.</li><li>
Before closing cash register or cash drawer, employee and branch manager should make sure that all the transactions are on the place.</li><li>
Handle cash at the store as well as collecting daily sales and other necessary reports.</li><li>
Receive payments and issue receipts for sale items and outstanding accounts, ensuring accuracy of transactions and correctness of data input to the financial system.</li><li>
Process collection report on daily bases according to financial process.</li><li>
Ensure that all transaction submitted and matching the request without any variance.</li><li>
Report and deliver the daily cash and credit cards vouchers as well for the Ooredoo services which require applications.</li><li>
Ensure that all signatures done by employee and customer on requested places on SAF.</li><li>
Ensure that all the transactions are checked properly; in order to submit it to the Head Office on daily basis to avoid any claw back.</li><li>
The signed SAF is to be sent back to CCQC and a scanned copy is to be uploaded in RAS as attachment fill.</li><li>
Proactively take responsibility for self-improvement by staying well-informed of developments, knowledge and innovations in relevant field of expertise.</li><li>
Other duties as directed by supervisor or other superiors in which ease the branch operations and assist in the absence of Branch manager or the Team leader.</li><li>
Play the role of greater when its directed by direct supervisor</li><li>
Up-sell and promote company digital platforms and direct customers to process their basic services through it.</li></ul>
Qualifications 
High School Certificate, Sales Support discipline or equivalent years' experience.</div>

Executive, Retail Store / Phono Subsidiary of Ooredoo Kuwait

Hudson Manpower

<div>We are hiring an experienced Asst Restaurant Manager for a reputed restaurant group in Kuwait.<h4 class="jobSectionHeader">
Key Responsibilities</h4><ul><li>Assist in managing overall restaurant operations and daily activities</li><li>Supervise front-of-house staff and ensure smooth service operations</li><li>Ensure high standards of customer service and guest satisfaction</li><li>Handle customer complaints and resolve issues professionally</li><li>Support staff scheduling, training, and performance monitoring</li><li>Coordinate with kitchen and bar teams for efficient operations</li><li>Monitor food quality, presentation, and service standards</li><li>Assist in inventory control, stock management, and cost control</li><li>Ensure compliance with hygiene, safety, and company SOPs</li><li>Support in preparing operational and sales reports</li><li>Maintain restaurant cleanliness, ambiance, and service quality</li><li>Assist in achieving sales targets and operational goals</li></ul>
 Benefits:
✔ Attractive Salary
✔ Accommodation &amp; Transportation<ul><li> 
Diploma/Degree in Hotel Management or Hospitality preferred</li><li>Minimum 4&ndash;6 years of experience in restaurant operations</li><li>At least 1&ndash;2 years of experience in a supervisory or assistant management role</li><li>Strong leadership and team management skills</li><li>Good communication and customer service abilities</li><li>Experience in fine dining or high-volume restaurant operations preferred</li><li>Knowledge of POS systems and restaurant reporting</li><li>Ability to work under pressure and manage busy operations</li><li>Gulf experience preferred</li></ul></div>

Asst Restaurant Manager - Kuwait

Golden Goose

<div>
 
 
 Golden Goose is a journey of love and authenticity, leading you to embrace your true self, where tradition and innovation merge into timeless, one-of-a-kind creations.
 
 
 
 
 
 
 
 Description
 
 
 
 We are looking for a passionate talent to build our customer experience.
 
 
 
 
 
 
 MISSION
 
 
 
 The Sneaker Maker role is centered around Co-creation services transforming GG items into distinctive pieces that resonate with client needs and identity. This position is not just about crafting custom sneakers, it is an invitation to inspire and deeply connect with clients, offering a personalized and empathetic co-creation experience that fosters durable connections with the brand.
 
 
 
 
 
 
 Essential Duties And Responsibilities
 
 
 <ul>
 <li>
 Co-create personalized GG products with the clients employing a variety of drawing and illustration techniques;
 </li>
 <li>
 Guide clients through a unique co-creation experience, maintaining the brand&rsquo;s values and storytelling throughout their journey in the store;
 </li>
 <li>
 Play a proactive role in the sales process, aiming to meet business goals through strategic cross-selling and up-selling. Support encompasses pre-sale and post-sale activities (including inventory management and customer loyalty efforts), contributing broadly to the store&rsquo;s operations;
 </li>
 <li>
 Ensure that customers are properly registered on the Golden App for effective customer segmentation and profiling;
 </li>
 <li>
 Maintain the co-creation area in good conditions adhering to our visual merchandising standards;
 </li>
 <li>
 Assist with store operational procedures, including opening/closing, inventory management, and maintaining compliance with GDPR and health &amp; safety standards;
 </li>
 <li>
 Utilize IT and digital tools effectively to enhance business processes and customer engagement (Golden App, Sales Force, Xstore, Stealth).
 </li>
 </ul>
 
 
 
 
 
 Key Requirements
 
 
 <ul>
 <li>
 Fluency in English. Additional language knowledge will be considered as a plus, reflecting our commitment to a diverse and inclusive workforce.
 </li>
 <li>
 Sales Experience: previous experience preferably in retail/ Customer service sector is considered as a plus.
 </li>
 <li>
 Problem solving and time management skills
 </li>
 <li>
 Artistic skills and hand-drawings abilities (marker, watercolor, acrylic painting, little embroidery and basic sewing skills)
 </li>
 <li>
 Empathy, solid communication and interpersonal skills, strong team attitudes
 </li>
 <li>
 Flexibility to adapt to the evolving needs of the business and our customers.
 </li>
 <li>
 High school degree at least (design field is preferable)
 </li>
 </ul>
 
 
 
 
 Location: Kuwait
 
 
 
 
 
 
 Please be informed that if your profile aligns with the role's requirements, Golden Goose may rely on one of our recruiting partners to reach out to you. For details on how we process your personal data, please refer to our Privacy Policy: https://iaagmj.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/GG/pages/20039 Should you need any futher information, please feel free to get in touch privacy@goldengoose.com.
 
 
 
 
 
 
 
 We are an equal opportunity employer and passionately believe that our strength lies in people youniqueness We encourage applications from individuals of all backgrounds, experiences and perspectives. Because people are at the heart of everything we do.
 
 
</div>

Sneaker Maker - Kuwait - Harvey Nichols - The Avenues Mall

Propel Consult

KEY RESPONSIBILITIES, ACCOUNTABILITIES AND ACTIVITIESGeneral &middot; Customer Experience&middot; Welcome customers warmly and provide a premium service experience.&middot; Assist customers in selecting products based on their preferences and needs.&middot; Offer detailed product knowledge, including ingredients and storage guidance.&middot; Upsell and promote featured items, gift options, and special offers.Sales &amp; POS Operations&middot; Handle billing through POS systems accurately and efficiently.&middot; Process cash, card, and digital payments responsibly.&middot; Manage returns and exchanges in line with store policies.Product Handling &amp; Merchandising&middot; Ensure products are well-presented in line with premium retail standards.&middot; Replenish shelves and displays while maintaining visual appeal.&middot; Monitor product quality, freshness, and expiry dates.Store Hygiene &amp; Maintenance&middot; Always maintain cleanliness and hygiene across the store.&middot; Follow food safety and sanitation guidelines strictly.&middot; Ensure display areas and packaging stations are neat and organized.Inventory Support&middot; Assist in receiving, checking, and storing stock properly.&middot; Follow stock rotation practices (FIFO).&middot; Report low stock and minimize product wastage.Team Collaboration&middot; Work closely with team members to meet sales targets.&middot; Support smooth daily operations, especially during peak hours.&middot; Maintain a positive and professional work environment.BACKGROUND, QUALIFICATIONS &amp; EXPERIENCEQualifications&middot; Mandatory: Previous experience in Food &amp; Beverage retail (premium or specialty retail preferred).&middot; Work experience is not less than 5 years in the same field.&middot; Age below 38.&middot; Basic POS and cash handling knowledge.&middot; Understanding of food safety and hygiene standards.Skills&middot; Strong communication and interpersonal skills.&middot; Customer-focused with a professional appearance and attitude.&middot; Smart, well-presented, and professional demeanor.&middot; Flexibility to work shifts, weekends, and holidays.&middot; Ability to work in a fast-paced environment.&middot; Strong attention to detail and product presentation.&middot; Team player with a positive attitude.Work Location: In person

Sales Associate – F&B Retail

Zain

<div>About the Role 
The Enterprise Products and Services Analyst/Professional is responsible for supporting the Department Manager in driving product innovation for product and service offerings within the B2B Enterprise unit. 
Responsibilities:<ul><li>
Analyze and identify target segments and support the Enterprise Products and Services Team Leader in all matters related to product positioning, pricing, packaging and support the development of the B2B enterprise strategy in line with the organization's long-term vision</li><li>
Coordinate with relevant stakeholders including internal and external departments (Technical, Business Intelligence, Legal, Sales etc.) to help ensure successful and timely product launches</li><li>
Conduct post launch analysis to verify the profitability of launched product and services, identify threats and opportunities, and provide recommendations accordingly</li><li>
Benchmark international markets with regards to B2B products, services and customer requirements, derive learnings for Zain and report to management to support the generation of initiative ideas</li><li>
Analyze industry mega trends to take advantage of opportunities and to bridge the gaps and monitor competitors' actions and prepare/suggest a set of reactive plans for retaliation</li><li>
Support the development and documentation of product architectural designs, concept papers, and lend support to product production throughout the pipeline (marcom, technical, sales agent trainings, etc.)</li><li>
Support in the development of technical feasibility assessments and write high level technical requirements in coordination with technical, sales and legal teams</li><li>
Record and report revenue streams generated by the Enterprise B2B base in comparison with monthly budgets through regular performance reports based on established KPIs</li><li>
Perform all the above-mentioned roles and responsibilities in compliance to the Information Security Management System (ISMS) policies and report any information/physical security breaches or incidents to the supervisor/manager immediately</li><li>
Be aware of, and adhere to, all environmental requirements as set by the statutory bodies in Kuwait, or by the published policies of Zain Group/Kuwait</li><li>
Zain abides by fulfilling the occupational health and safety certificate requirements that establishes and maintains an OH&amp;S management system that eliminate hazards and minimizes OH&amp;S risks (including system deficiencies), take advantage of OH&amp;S opportunities and addresses OH&amp;S management system nonconformities associated with its activities</li></ul>
What We Need From You<ul><li> 
Proven ability to build enduring professional relationships leading to outstanding performance</li><li>
Ability to inspire and motivate stakeholders towards a common goal</li><li>
Familiarity with business theory and methodology, especially customer value proposition, product (lifecycle) management, pricing and communication / channel management</li><li>
Ability to adapt to new digital technologies and trends remaining at the forefront of innovation</li><li>
Advanced Microsoft Office toolkit (Excel, pptx)</li><li>
Excellent written and verbal communication skills</li><li>
Excellent negotiation skills to express ideas and align stakeholders</li><li>
Solid understanding of the telecommunications industry including the latest technological trends</li><li>
Strong problem-solving skills and ability to identify and frame key issues</li><li>
Ability to identify, assess and manage risks</li><li>
Strong organization and project management skills</li></ul>
Education Level/Major:
Bachelor's Degree required in Business, marketing or a related field
Years of Experience: 2-4 years</div>

Enterprise Products and Services

Nalco Water, An Ecolab Company

<div>
 Nalco Water, an Ecolab company, helps customers conserve more than 161 billion gallons of water annually. We serve industries from food &amp; beverage to mining and manufacturing, delivering innovative solutions that reduce, reuse, and recycle water while protecting systems and equipment. Our team combines deep technical expertise with smart technology to drive efficiency, sustainability, and performance.
 
 
 Ecolab is seeking a
 
 Lead Field Service Representative
 
 where your technical expertise and customer-first mindset will help shape a more sustainable future. You&rsquo;ll be part of a purpose-driven team that supports water treatment systems across diverse industries. You&rsquo;ll work hands-on in the field, building trusted relationships with customers and delivering solutions that protect vital resources and improve operational performance.
 
 
 
 How You&rsquo;ll Make An Impact
 
 
 
 <ul>
 <li>
 Solve a wide range of complex, multi-disciplinary problems
 </li>
 <li>
 Assume lead role in maintaining troubleshooting guides/bulletins and distribution to departments when required
 </li>
 <li>
 Prepare reports detailing problems and solutions to initiate necessary corrective product modification and/or recommend process changes
 </li>
 <li>
 Conduct site surveys, product/application audits
 </li>
 <li>
 Inventory management of chemical delivery systems
 </li>
 <li>
 Collect samples for monitoring chemical program
 </li>
 <li>
 Deliver chemicals to customer as needed
 </li>
 <li>
 Conduct field evaluations of new products
 </li>
 <li>
 Lead appropriate pre-trial surveys for site visits
 </li>
 <li>
 Interact with appropriate internal and external customers and resources
 </li>
 <li>
 Maintain accurate records based on information gathered during trials and surveys
 </li>
 <li>
 Create troubleshooting service guides and bulletins on existing products
 </li>
 <li>
 Coordinate and manage sampling and inventory schedules
 </li>
 <li>
 Coordinate implementing solutions with customers
 </li>
 <li>
 Assist sales in preparing business proposals
 </li>
 <li>
 Participate in design reviews, new applications and start-ups evaluations
 </li>
 <li>
 Assist in critiquing products serviceability, performance and reliability
 </li>
 <li>
 Provide customers with expert technical service in all major applications
 </li>
 <li>
 Serve as a Mentor for all levels of Service Reps
 </li>
 <li>
 Support and be committed to the teams Quality Improvement Process
 </li>
 <li>
 Promptly report every incident, accident, injury or applicable near miss to next level management
 </li>
 <li>
 Provide on-site field service (on the phone or on-site)
 
 
 </li>
 </ul>
 
 What&rsquo;s Unique About This Role
 
 
 
 <ul>
 <li>
 You&rsquo;ll operate independently in a dynamic field environment, supported by a team that values your expertise
 </li>
 <li>
 You&rsquo;ll work with cutting-edge technologies and industry-leading training to stay ahead
 </li>
 <li>
 You&rsquo;ll help customers meet sustainability goals while protecting their critical assets
 
 
 </li>
 </ul>
 
 Minimum Qualifications
 
 
 
 <ul>
 <li>
 2 years of education beyond high school in college or technical school
 </li>
 <li>
 Must have a valid Driver&rsquo;s License and acceptable Motor Vehicle Record
 </li>
 <li>
 Experience in a technical service role, ideally with water filtration systems or in industrial/mechanical environments
 </li>
 <li>
 Ability to travel within a geographic territory
 </li>
 <li>
 Ability to travel overnight for business
 
 
 </li>
 </ul>
 
 Physical Requirements Of Position
 
 
 
 <ul>
 <li>
 Must have the ability to Lift/Push/Pull/Carry up to 55 pounds chest high
 
 
 </li>
 </ul>
 
 Ecolab is committed to providing reasonable accommodation to qualified individuals with a disability.
 
 
 
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Associates degree in Engineering (Chemical, Mechanical, Industrial), Life Sciences (Biology, Chemistry, etc.) or Trade School Certification
 </li>
 <li>
 4 years of successful technical sales or field sales support experience
 </li>
 <li>
 Must have knowledge of and experience in materials, scheduling and inventory processes
 </li>
 <li>
 Experience in oil and gas industry preferred
 </li>
 <li>
 Previous Refinery/Petrochemical experience
 </li>
 <li>
 Water treatment or specialty chemical industry experience
 </li>
 <li>
 Working knowledge of boilers, cooling towers, and wastewater treatment systems
 </li>
 <li>
 High computer application literacy (including Microsoft Office Suite, and ability to learn internal business systems)
 </li>
 <li>
 History of working in a field that required autonomy and self-motivation
 </li>
 <li>
 Excellent communication skills
 </li>
 <li>
 Excellent organizational skills
 </li>
 <li>
 A strong work ethic and ability to multitask
 
 
 </li>
 </ul>
 
 About Ecolab
 
 
 
 At Ecolab, we prioritize our talent-first philosophy by creating the most capable and diverse team to excel at our nearly three million customer sites. Building on a century of innovation, our 48,000 associates help deliver comprehensive science-based solutions, data-driven insights and world-class service to advance food safety, maintain clean and safe environments, and optimize water and energy use, and improve operational efficiencies and sustainability for customers in the food, healthcare, life sciences, hospitality and industrial markets in more than 170 countries around the world. Our solutions not only enhance operational efficiency but also contribute to sustainability and public health, making a positive impact on the world. We are committed to eliminating unnecessary complexities and embracing a beginner's mindset, continuously seeking new perspectives and innovative solutions to stay ahead in a rapidly changing world.
 
 
 
 Our Commitment to a Culture of Inclusion &amp; Belonging
 
 
 
 Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance in all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement. Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin,citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.
</div>

Lead Field Service Representative

Explore 17+ Sales women in Kuwait this June. Find roles across top companies and apply now to boost your career.