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sales advisor

customer service representative

Alghanim INDUSTRIES

Date: 8 Dec 2025
 
Location: 
KW
 
Company: 
Alghanim Industries
 
Long Description Job Summary Job Responsibilities
 
<ul>
<li>Welcomes customers and ushers them to the lounge area</li>
<li>Pre-qualifies customers and collects their data (name, mobile, email address, vehicle of interest …) and register in reports</li>
<li>Direct customers to the appropriate sales consultant based on rotation order</li>
<li>Responsible of the showroom checklist including and not limited to cleanliness and tidiness of showroom, lounges, car display, specification stands, catalogues, merchandise items …</li>
<li>BDC: follow up on non-showed up appointments, reschedule and reassign to the appropriate sales consultant</li>
<li>Responsible for filling and sharing daily showroom reports</li>
</ul>
Candidate Requirements
 <ul>
<li>Must be able to speak and write Arabic and English</li>
<li>Must be self-motivated, dedicated and able to handle demanding customers</li>
<li>Prioritize customer satisfaction</li>
<li>Pleasant personality</li>
<li>Presentable and professional</li>
<li>Able to work on computer (word, excel, internet etc…)</li>
<li>College graduate or high school diploma with good command of English</li>
<li>Team player and punctual</li>
<li>Willing to work two shifts or straight shift based on business demands</li>
</ul>
Education

Customer Service Representative

sahab line

We are looking for a professional and dedicated Customer Service Representative to join our Abaya Fashion Brand team. The ideal candidate must have excellent communication skills, a strong customer-service mindset, and the ability to handle customers with elegance and professionalism, ensuring a premium shopping experience that reflects our brand identity.Responsibilities:<ul><li>Handle customer inquiries related to abayas, sizing, fabrics, customization, orders, and deliveries.</li><li>Respond to customers via WhatsApp, Instagram, website, and phone in a professional and timely manner.</li><li>Provide accurate information about products, prices, availability, and promotions.</li><li>Follow up on orders from confirmation until delivery and after-sales service.</li><li>Handle complaints and resolve issues efficiently and politely.</li><li>Maintain high standards of customer satisfaction and brand image.</li><li>Update customer data, orders, and notes accurately on the system.</li><li>Coordinate with tailoring, packing, and delivery teams to ensure smooth operations.</li><li>Adhere to all company policies and procedures.</li></ul>Job Type: Full-timePay: From KD200.000 per month

Customer Service

Alshaya Group

<div>Job No: MRF14109
 
Location: Kuwait<div></div><div><div> 
</div></div> 
 
<div></div>The Role:

As a personal shopper you will offer a bespoke and personalised service to customers, combining a customer focused approach with the ability to maximise sales.

Qualifications &amp; Requirements:

You will have:
<ul><li>At least 3 years' retail experience</li></ul>
<ul><li>Previous experience working in a targeted environment, as the role will involve sales targets</li></ul>
<ul><li>Outstanding customer service skills.</li></ul> 
 
Advertised: 2 Dec 2025 
Application close: 31 Dec 2025</div>

Personal Shopper - Harvey Nichols - Kuwait

Oru roaster

1. Customer Service<ul><li>Greet customers warmly and take orders accurately.</li><li>Provide menu guidance and recommend drinks based on customer preferences.</li><li>Maintain a friendly, positive attitude during all customer interactions.</li></ul>2. Beverage Preparation<ul><li>Prepare all hot and cold beverages (coffee, tea, specialty drinks) according to company recipes and standards.</li><li>Ensure consistency in taste, temperature, and presentation.</li><li>Maintain speed and accuracy during peak hours.</li></ul>3. Coffee Quality Management<ul><li>Calibrate machines daily to ensure the best extraction and flavor.</li><li>Grind coffee beans as required, ensuring correct dose and texture.</li><li>Monitor freshness of beans, milk, and ingredients.</li></ul>4. Equipment Handling<ul><li>Operate espresso machines, grinders, brewers, blenders, and POS systems.</li><li>Perform routine cleaning of coffee machines and follow maintenance guidelines.</li><li>Report any machine malfunction immediately.</li></ul>5. Cleanliness &amp; Hygiene<ul><li>Keep the bar area clean, organized, and sanitized at all times.</li><li>Follow all hygiene, food safety, and cleanliness standards.</li><li>Ensure proper storage of all ingredients and supplies.</li></ul>6. Teamwork<ul><li>Coordinate with baristas, servers, and supervisors for smooth operations.</li><li>Support during busy hours and assist in other tasks when needed.</li></ul>7. Customer Feedback<ul><li>Handle complaints politely and escalate to supervisors if required.</li><li>Maintain high customer satisfaction through service quality.</li></ul>Job Type: Full-time

Barista

smsa

Join Our Logistics Team! Are you passionate about customer service and looking to grow in the logistics and shipping industry? We&rsquo;re looking for a Retail Executive to be the face of our branch operations &mdash; someone who can deliver outstanding service, manage front- line customer interactions, and support day- to- day logistics activities. Location: Kuwait (specific branch will be communicated during the process) Key Responsibilities: Deliver exceptional service to walk- in customers. Handle shipment processing, billing, and daily reports. Coordinate with operations to ensure timely pick- up and delivery. Resolve customer inquiries and escalate issues when needed. Maintain accurate records and support branch performance goals. What We&rsquo;re Looking For: Arab nationality is required. 1+ year of experience in retail, customer service, or logistics. Excellent communication skills in both Arabic and English. Proficiency in Microsoft Office and basic computer systems. Strong sense of responsibility, reliability, and customer care. Prior logistics experience is a plus &mdash; but not required. What You&rsquo;ll Get: A professional, fast- paced, and supportive work environment. Opportunities for training and professional growth. Competitive compensation with performance- based rewards.Job Types: Full-time, PermanentPay: KD400.000 - KD500.000 per monthExpected Start Date: 01/02/2026

Retail Executive - Female

Al Mulla Group

<div>
 
 
 Responsibilities
 
 
 
 
 
 
 1. Customer Engagement:
 
 <ul>
 <li>
 Greet and welcome customers in a professional and friendly manner.
 </li>
 <li>
 Listen to customer concerns and inquiries, ensuring a thorough understanding of their vehicle's issues.
 </li>
 <li>
 Provide detailed information on service options, pricing, and timelines to assist customers in making informed decisions.
 </li>
 </ul>
 
 
 
 
 2. Service Scheduling:
 
 <ul>
 <li>
 Schedule appointments for vehicle service, maintenance, and repairs.
 </li>
 <li>
 Coordinate with the service department to ensure timely completion of work orders.
 </li>
 <li>
 Communicate with customers to keep them informed about the progress of their vehicles.
 </li>
 </ul>
 
 
 
 
 3. Technical Knowledge:
 
 <ul>
 <li>
 Possess a strong understanding of Mercedes-Benz vehicles, including their features, maintenance requirements, and repair procedures.
 </li>
 <li>
 Collaborate with technicians to accurately diagnose vehicle issues and recommend necessary repairs.
 </li>
 <li>
 Explain technical information to customers in an understandable manner.
 </li>
 </ul>
 
 
 
 
 4. Documentation and Record-Keeping:
 
 <ul>
 <li>
 Maintain accurate service records, including customer information, service history, and vehicle details.
 </li>
 <li>
 Prepare invoices and explain charges to customers.
 </li>
 <li>
 Process warranty claims and paperwork efficiently.
 </li>
 </ul>
 
 
 
 
 5. Customer Satisfaction:
 
 <ul>
 <li>
 Ensure the highest level of customer satisfaction by addressing any concerns or issues promptly and professionally.
 </li>
 <li>
 Follow up with customers after service to gather feedback and address any additional needs.
 </li>
 </ul>
 
 
 
 
 6. Sales and Upselling:
 
 <ul>
 <li>
 Identify opportunities to upsell additional services or products, such as maintenance packages, accessories, or extended warranties.
 </li>
 <li>
 Promote special promotions and service packages to customers.
 </li>
 </ul>
 
 
 
 
 
 Educational Qualification
 
 
 <ul>
 <li>
 High school diploma or equivalent completion; post-secondary education in automotive technology or related field is plus.
 </li>
 </ul>
 
 
 
 
 
 Experience
 
 
 <ul>
 <li>
 Years of Experience: 2 - 3 Years
 </li>
 <li>
 Field of Experience: Previous experience as a service advisor in automotive repair or bodyshop environment, with strong preference for Mercedes Bens or luxury vehicle is preferred
 </li>
 </ul>
 
 
 
 
 
 Skills
 
 
 <ul>
 <li>
 Exceptional communication and interpersonal skills
 </li>
 <li>
 Strong technical knowledge of Mercedes Bens vehicles and their system
 </li>
 <li>
 Proficient in computer software and systems for scheduling and record keeping
 </li>
 <li>
 Excellent problem solving and decision making abilities
 </li>
 <li>
 Customer focused with commitment to providing a superior customer experience
 </li>
 <li>
 Ability to work effectively in a fast paced, team oriented environment
 </li>
 <li>
 Strong sales and negotiation skills
 </li>
 <li>
 Details oriented and organized with high level of accuracy
 </li>
 <li>
 Familiarity with Mercedes Benz warranty and service policies
 </li>
 </ul>
 
 
 
 
 
 Job Remarks
 
 
 <ul>
 <li>
 Preferred Language: English, Arabic
 </li>
 <li>
 Job Country: Kuwait
 </li>
 <li>
 Duty Shift / Timings: One Shift (Rotational) - 9:00 am to 06:00 pm / 8:00 am to 05:00 pm
 </li>
 </ul>
 
 
</div>

Service Advisor - Mercedes Benz

FRIEND

We are looking for a Customer Service Officer to join our team, handle customer inquiries, follow up on requests, and resolve issues quickly and professionally.Job Responsibilities:<ul><li>Respond to customer inquiries via phone/WhatsApp/email/social media.</li><li>Follow up on complaints and requests, document them, and close cases after resolution.</li><li>Enter data and update case/order status on the system.</li><li>Coordinate with the team to ensure fast solutions and improve customer experience.</li></ul>Requirements:<ul><li>Good English skills (reading, writing, and communication).</li><li>Good computer skills (Word/Excel, email, and dealing with support systems/admin dashboards).</li><li>Strong communication skills and professional attitude.</li><li>Ability to work under pressure and manage time well.</li><li>Previous customer service experience is a plus.</li></ul>Job Types: Full-time, Part-timePay: KD200.000 - KD250.000 per monthExpected hours: 48 per week

Customer service

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