customer service executive Jobs in Kuwait City

customer service executive

sales associate

customer service representative

Trafalgar Luxury Group

<div>
 
 As a Client Advisor, you will be an integral part of our retail team, providing exceptional customer service and contributing to the overall success of our store. Your main objective will be to assist customers, drive sales, and maintain a positive shopping experience for all patrons.
 
 
 
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Offering product information and guidance to the Customers in the stores.
 </li>
 <li>
 Understand customer needs and preferences to effectively recommend products or services that meet their requirements.
 </li>
 <li>
 Demonstrate in-depth knowledge of the products or services offered, including features, benefits, and usage.
 </li>
 <li>
 Build customer Data base and follow-up with the VIP customers.
 </li>
 <li>
 Maintain a clean and organized store environment, including restocking shelves and arranging merchandise displays.
 </li>
 <li>
 Process transactions accurately using the point-of-sale (POS) system, handling cash, credit cards, and other payment methods.
 </li>
 <li>
 Address customer inquiries, concerns, and complaints in a professional and timely manner, seeking assistance from management when necessary.
 </li>
 <li>
 Collaborate with team members to achieve sales targets and contribute to the overall success of the store.
 </li>
 <li>
 Stay updated on current promotions, sales campaigns, and product launches to effectively communicate this information to customers.
 </li>
 <li>
 Participate in ongoing training and development programs to enhance product knowledge and sales skills.
 </li>
 <li>
 Managing after sales service
 </li>
 </ul>
 
 
 
 
 
 Qualifications and Requirements
 
 
 <ul>
 <li>
 Excellent communication skills in Arabic and English.
 </li>
 <li>
 Previous experience in luxury retail sales (preferably in luxury watches and Jewelry) with a focus on VIP customer handling and customer service.
 </li>
 <li>
 Strong interpersonal skills with a customer-centric mindset.
 </li>
 <li>
 Ability to multitask and perform efficiently in a fast-paced environment.
 </li>
 <li>
 Proficiency in basic math and experience using a point-of-sale (POS) system.
 </li>
 <li>
 Flexibility to work varied schedules, including evenings, weekends, and holidays.
 </li>
 <li>
 Positive attitude, self-motivated, and a team player.
 </li>
 <li>
 High school diploma or equivalent required; additional education or certifications are a plus.
 </li>
 </ul>
 
 
</div>

Client Advisor (Watches & Jewelry)

Nejoud Restaurant Management Company

<ul><li>Customer service: Greet customers, answer questions about the menu, and ensure their satisfaction.</li><li>Order taking: Accurately take orders, process payments, and handle cash or point-of-sale systems.</li><li>Food and beverage service: Prepare and serve food and drinks promptly and correctly.</li><li>Food preparation: Assist with food preparation, which may include cooking, and ensuring ingredients are ready.</li><li>Cleaning and maintenance: Keep dining and work areas clean, sanitized, and organized, which can include sweeping, wiping tables, and maintaining restrooms.</li><li>Teamwork: Collaborate with other team members and supervisors to ensure smooth operations.</li></ul>Job Type: Full-timePay: Up to KD250.000 per month

Barista/ Service Crew

BLS International Services

Job Summary:We are seeking a motivated Customer Service Executive to join our team. The ideal candidate will provide exceptional service to prospective customers, ensuring a seamless experience from appointment slotting to application submission.Job Description<ul><li>Handling the complete procedure of passport and visa application as per the standards of Mission. &middot;</li><li>Answering queries of all applicants and guiding applicants on rules and regulations. &middot;</li><li>Communicating and guiding applicants in a polite and helpful manner. Responsible for data entry without errors. &middot;</li><li>Constantly updating self on product knowledge.</li><li>Guiding applicants on the process. &middot;</li><li>Cash handling and reporting accurately. &middot;</li><li>Flexible to work in different location and shift timings.</li></ul>Mandatory experience / skills / qualification<ul><li>Excellent communication and interpersonal skills. &middot;</li><li>Must be a graduate &middot;</li><li>Experience of customer service for a year minimum. &middot;</li><li>Flexible in working hours and locations. Working hours will be double shift or Single shift depending on the location. &middot;</li><li>Should be a team player</li><li>Speak Arabic will be an added advantage</li><li>Typing speed should be a minimum of 35 words per minute (W.P.M).</li><li>Local hire only (Transferable Visa)</li></ul>Interested candidates may send their CVs to Feroz.hamid@blsinternational.netJob Type: Full-timePay: KD250.000 - KD290.000 per month

Customer Service Executive

Closet Hawally

<ul><li>Our company is seeking to hire Sales Representatives who are interested in the high performance automotive parts industry. Kindly check below the job details.</li></ul>KEY DUTIES &amp; RESPONSIBILITY:<ul><li>Assist customers with product inquiries and sales.</li><li>Facilitate sales process from quotation, sales order to invoicing.</li><li>Communicate with customers and identify their needs to achieve satisfaction.</li><li>Negotiate/close deals and handle complaints or objections.</li><li>Achieve allocated sales target.</li><li>Evaluate customer needs and identify selling possibilities.</li><li>Handle warranty claims.</li><li>Assign installations to the Mechanics team and follow-up on job cards.</li></ul>REQUIREMENTS:<ul><li>Basic Automotive knowledge.</li><li>Arabic native language</li><li>Speaks and writes English.</li><li>Computer Literacy.</li><li>2 years minimum experience in Sales or Customer Service.</li><li>Visa no 18 (transferable)</li><li>Join date: Immediately (preferable)</li></ul>Job Type: Full-time

Arabic Salesman

Zain Kuwait

<div>
 
 About The Role
 
 
 
 Zain Kuwait is actively recruiting for a Contact Center Agent. You will serve as the first point of contact between Zain and our loyal customers, and you will be assisting them in a professional manner that will reflect our Zain values and mission.
 
 
 
 Your Responsibilities Will Include But Not Be Limited To
 
 
 
 <ul>
 <li>
 Handling a high volume of inbound calls and greeting customers in a courteous and professional manner.
 </li>
 <li>
 Assessing and evaluating customer concerns and resolving their problems in an efficient and timely manner.
 </li>
 <li>
 Providing product and service information to customers.
 </li>
 <li>
 Promote Zain's products and services by understanding customer needs and interests and providing them with the right offers that match those.
 </li>
 <li>
 Troubleshoot service equipment issues.
 </li>
 <li>
 Adhere to, and fulfill, individual and team performance metrics.
 
 
 </li>
 </ul>
 What We Need From You
 
 
 To be considered for the position, you will need to meet with all of the below requirements:
 
 
 <ul>
 <li>
 High School / 1 Year Diploma &amp; Above.
 </li>
 <li>
 0-3 years&rsquo; experience in a related field.
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 <ul>
 <li>
 Excellent Communication Skills (Speaking and Listening).
 </li>
 <li>
 Excellent Problem-Solving Skills.
 </li>
 <li>
 High Drive for Achievement.
 </li>
 <li>
 Strong Knowledge of MS Office.
 </li>
 <li>
 Preferably Bilingual.
 </li>
 <li>
 Ability to work under pressure.
 
 
 </li>
 </ul>
 
 About Application Process
 
 
 
 If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):
 
 
 <ul>
 <li>
 Resume/CV
 </li>
 <li>
 Passport-size photograph
 </li>
 <li>
 Highest Education Qualification
 </li>
 <li>
 Copy of Civil ID/Passport
 </li>
 </ul>
</div>

ZAIN1635 - Contact Center Agent

Qureos

<h3>Job Title: Patient Access Ambassador</h3><h3>Job Code: PAA-001</h3><h3>Grade: A4 &nbsp;</h3><h3>Department: Patient Access Services</h3><h2> Your Impact</h2>&nbsp;<ul><li>≥ 95 % first-contact satisfaction rate</li><li>100 % accuracy in registration &amp; insurance verification</li><li>≥ 90 % of inquiries resolved at first contact</li></ul>&nbsp;<h2>What you will do</h2>&nbsp;<ul><li>Patient Registration: Collect/verify Civil ID, insurance, and medical data; ensure accurate system entry.</li><li>Insurance Verification: Confirm coverage, expiry, and benefits; secure pre-authorizations as needed.</li><li>Appointment Scheduling: Book, reschedule, and confirm visits; update daily schedule changes.</li><li>Customer Service: Greet patients warmly; address questions and resolve concerns promptly.</li><li>Communication &amp; Coordination: Handle contact-center inquiries; liaise with clinical/admin teams for smooth journeys.</li><li>Administrative Support: Maintain records, assist billing/financial closing, uphold reception-area standards.</li><li>Compliance &amp; Confidentiality: Ensure regulatory compliance and protect patient data privacy.</li></ul>&nbsp;<h2>How success is measured</h2>&nbsp;<ul><li>Zero patient-confidentiality breaches</li><li>Service standards met or exceeded</li><li>Timely, error-free registration &amp; scheduling</li><li>Consistent data-entry accuracy</li><li>Positive feedback on professional grooming &amp; communication</li></ul><h2>&nbsp;</h2><h2>You will thrive here if you have…</h2>&nbsp;<ul><li>Associate’s degree in Business Administration or related (University degree preferred)</li><li>1–3 years in patient services, hospitality, aviation, or telecom front-line roles</li><li>Fluent in English &amp; Arabic (spoken &amp; written)</li><li>Tech-savvy: CRM, HIS, and MS Office proficiency</li><li>High emotional intelligence and service orientation under pressure</li><li>Professional grooming with excellent interpersonal skills</li></ul>&nbsp;<h2>Competencies we value</h2>&nbsp;<ul><li>Communication -&nbsp;Clear, courteous, effective interactions</li><li>Client Focus -&nbsp;Anticipating and meeting patient needs</li><li>Adaptability -&nbsp;Flexibility in a dynamic environment</li><li>Teamwork -&nbsp;Cooperative, supportive collaboration</li><li>Initiative -&nbsp;Proactive problem-solving and suggestions</li></ul>&nbsp;Ready to bring premium hospitality to healthcare?Apply now and become the face of genuine care at Taiba Hospital.

Patient Access Ambassador

Marriott International

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25161377
 
 
 
 Job Category
 
 Sales &amp; Marketing
 
 
 
 Location
 
 JW Marriott Hotel Kuwait City, Al Shuhada Street P.O. Box 26302, Kuwait City, Kuwait, Kuwait, 13124VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
 Position Summary
 
 
 
 Update information board on a regular basis to inform employees of important events. Provide assistance and guidance to employees who are struggling with job duties (e.g., low package sales numbers). Assign lead calls or emails to Sales Executives based on line rotation. Create spreadsheets to organize information related to Sales and Marketing activities (e.g., mailing lists, tours). Enter, retrieve, reconcile, and verify information in software involved in the sales process. Contact appropriate individual or department as necessary to resolve guest calls, requests, or problems. Promote awareness of brand image internally and externally. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Encourage guests or callers to purchase or schedule preview package sales/tours and answer questions about property facilities/services.
 
 
 Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; protect company assets. Anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational quality. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
 
 
 
 Preferred Qualifications
 
 
 
 Education: High school diploma or GED equivalent.
 
 
 Related Work Experience: At least 1 year of related work experience.
 
 
 Supervisory Experience: No supervisory experience.
 
 
 License or Certification: None
 
 
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
 
 
 JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Event Executive

Explore 156+ Customer service representative in Kuwait City this November. Find roles across top companies and apply now to boost your career.