sales associate

customer service officer Jobs in Kuwait City

customer service officer

customer service representative - credit Jobs in Kuwait City

customer service representative - credit

receptionist / customer care executive Jobs in Kuwait City

receptionist / customer care executive

customer service representative

Shawarma Shuwaikh

Role ObjectiveDeliver fast, accurate, and friendly point-of-sale service to customers, ensuring efficient order processing and an organized front-counter operation.Key Responsibilities<ul><li>Order Processing: Greet customers, take food orders accurately, and input selections into the POS system.</li><li>Payment Handling: Process cash, KNET, credit card payments, and accurately issue change and receipts.</li><li>Menu Knowledge: Maintain up-to-date knowledge of menu items, combos, and daily specials to assist customers.</li><li>Drawer Reconciliation: Balance the cash register drawer at the beginning and end of each shift.</li><li>Station Hygiene: Keep the checkout area, counter, and menus clean, sanitized, and organized.</li></ul>Requirements &amp; Qualifications<ul><li>Experience: 1+ years of experience as a cashier or in a customer service role, preferably in the F&amp;B or fast-casual industry.</li><li>Skills: Strong basic math skills and proficiency with electronic POS cash registers.</li><li>Communication: Fluent in English; conversational Arabic is highly preferred.</li><li>Availability: Flexible schedule, including availability to work evenings, weekends, and holidays.</li><li>Status: Valid Kuwait transferable residency (Visa 18) preferred.(Immediate joining preferred)</li></ul>Pay: KD190.000 - KD240.000 per monthApplication Question(s):<ul><li>Are you ready to join ?</li></ul>Experience:<ul><li>Cashier: 1 year (Preferred)</li></ul>Work Location: In person

CASHIER

Majid Al Futtaim

<div>
 
 
 BUSINESS INTRODUCTION
 
 
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 48,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.
 
 
 
 
 
 JOB TITLE
 
 
 
 Customer Service Officer (On Ground) | Majid Al Futtaim Entertainment | Operations
 
 
 
 
 
 ROLE SUMMARY
 
 
 
 To provide exceptional food and beverage service to VOX Cinemas guests, ensuring a high standard of hospitality and a memorable cinema experience.
 
 
 
 
 
 ROLE PROFILE
 
 
 <ul>
 <li>
 Greet customers warmly and create a friendly, welcoming environment.
 </li>
 <li>
 Assist guests with ticket purchases, seat selections, and promotions at the counter or via digital kiosks.
 </li>
 <li>
 Handle cash, card, and digital transactions accurately using the POS system.
 </li>
 <li>
 Provide detailed information about movie schedules, cinema services, loyalty programs, and ongoing promotions.
 </li>
 <li>
 Upsell tickets, combo deals, and retail items to maximize revenue.
 </li>
 <li>
 Respond professionally to customer inquiries, feedback, and complaints to ensure a positive experience.
 </li>
 <li>
 Ensure the box office, lobby, and customer service counters are clean, organized, and presentable at all times.
 </li>
 <li>
 Monitor customer flow and provide assistance to avoid queues or delays.
 </li>
 <li>
 Coordinate with cinema operations and F&amp;B teams to ensure smooth service and guest satisfaction.
 </li>
 <li>
 Maintain accurate records of transactions, refunds, and reports as required.
 </li>
 <li>
 Follow all company policies regarding hygiene, health, safety, and data security.
 </li>
 <li>
 Support colleagues and other departments during peak times, special events, and promotions.
 </li>
 <li>
 Uphold VOX Cinemas and Majid Al Futtaim Entertainment service standards at all times.
 </li>
 </ul>
 
 
 
 
 REQUIREMENTS
 
 
 <ul>
 <li>
 Minimum 1 year of experience in F&amp;B or hospitality; cinema or restaurant experience preferred.
 </li>
 <li>
 Strong communication and customer service skills, with a friendly and professional attitude.
 </li>
 <li>
 Ability to work under pressure in a fast-paced, guest-facing environment.
 </li>
 <li>
 Flexible to work shifts, including evenings, weekends, and public holidays.
 </li>
 <li>
 Adherence to hygiene, grooming, and uniform standards at all times.
 </li>
 </ul>
 
 
 
 
 WHAT WE OFFER
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
</div>

Customer Service Officer

Career Land Center

<div><div>A 5-star luxury hotel in Kuwait is seeking a Guest Service Officer to manage the hotel's telecommunications and guest call center, ensuring prompt and professional handling of all guest calls and requests.
<h4 class="jobSectionHeader">Key Responsibilities
</h4><ul><li>Answer and route incoming calls promptly and professionally
</li><li>Handle guest requests, wake-up calls, and inquiries via phone
</li><li>Coordinate with relevant departments to fulfill guest requests
</li><li>Maintain accurate logs of calls and guest requests
</li><li>Ensure a high standard of phone etiquette at all times
</li></ul><h4 class="jobSectionHeader">Requirements
</h4><ul><li>Arabic and English languages
</li><li>Clear communication skills and professional phone manner
</li><li>Previous experience in a similar role preferred
</li></ul><h4 class="jobSectionHeader">Sourcing Recommendation
</h4>Arabic-speaking countries: Jordan, Palestine, Algeria, Tunisia, Mauritania &mdash; plus GCC nationals already based in-country (Saudi Arabia, Oman, Qatar, Bahrain, UAE). Morocco can be considered only for female candidates aged 40+.
<h4 class="jobSectionHeader">Benefits
</h4><ul><li>Furnished shared accommodation (rent and limited utilities included)
</li><li>Airline ticket allowance every 24 months of service
</li><li>30 days' annual vacation as per Kuwait Labour Law
</li><li>Arabic language allowance for eligible work days
</li><li>Local government medical insurance and workmen's compensation
</li><li>Duty meals provided
</li><li>Complimentary nights at partner hotels within the group after 90 days of service
</li><li>Fitness centre and sports facilities available at staff accommodation
</li><li>End-of-service gratuity as per Kuwait Labour Law
</li><li>Uniform laundry and dry cleaning provided
</li><li>Overtime compensated in hours
</li><li>50% discount on F&amp;B at select outlets (with prior booking)
</li><li>No probation period for internal transfers within the hotel group; 3 months for external hires
</li><li>15 public holidays per year
</li><li>Monthly service charge distribution based on days worked
</li><li>Sick leave after 90 days of employment (tiered pay schedule)
</li><li>3 months' termination notice (or pay in lieu)
</li><li>48-hour work week with 2 days off per week
</li><li>Annual salary review in line with hotel policy</li></ul></div></div>

Hotel Guest Service Officer - Telecommunication / Kuwait

Marriott International

<div>Additional Information 
Job Number26094362 
Job CategoryRooms &amp; Guest Services Operations 
LocationAl Shuhada Street P.O. Box 26302, Kuwait City, Kuwait, Kuwait, 13124 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management 
<div><div>POSITION SUMMARY 
Our jobs aren&rsquo;t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. 
No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts &ndash; to get it right for our guests and our business each and every time. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. 
<div>
</div><div>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Guest Experience Expert - Front Desk Agent

Biologix

<div>
 
 
 Job Purpose
 
 
 
 We are looking for a dynamic and results-driven Professional Sales Representative to join our commercial team and support our
 
 Cardiology
 
 portfolio. In this role, you will be responsible for promoting the company's cardiovascular products, building strong relationships with healthcare professionals and key stakeholders, and driving business growth within your assigned territory. You will play a key role in increasing disease and product awareness, managing key accounts, and executing strategic action plans while ensuring compliance with company policies and industry regulations.
 
 
 
 Therapeutic Area
 
 
 
 
 Cardiology
 
 
 
 You will be responsible for promoting and supporting products within the
 
 Cardiology
 
 therapeutic area, engaging with cardiologists, internists, general practitioners, pharmacists, and other healthcare professionals to enhance disease awareness, improve patient outcomes, and ensure the appropriate use of cardiovascular therapies.
 
 
 
 What Will Your Responsibilities Be?
 
 
 <ul>
 <li>
 Achieve sales objectives and territory targets through effective promotion of assigned cardiovascular products and therapeutic solutions.
 </li>
 <li>
 Develop and maintain strong relationships with healthcare professionals, including cardiologists, internists, general practitioners, pharmacists, purchasers, and other key stakeholders.
 </li>
 <li>
 Plan and execute regular field visits to ensure optimal customer coverage and effective territory management.
 </li>
 <li>
 Deliver scientific and product-related messages using a patient-centric approach and in alignment with approved marketing strategies.
 </li>
 <li>
 Increase disease awareness and product knowledge among healthcare professionals through impactful scientific discussions.
 </li>
 <li>
 Identify, develop, and manage key accounts to support product access, formulary inclusion, and long-term business growth.
 </li>
 <li>
 Analyze customer needs, market opportunities, and competitive activities to develop effective territory and account plans.
 </li>
 <li>
 Prepare, implement, monitor, and evaluate action plans for key accounts and strategic customers.
 </li>
 <li>
 Collaborate with cross-functional teams including Marketing, Medical Affairs, Market Access, and Sales Management to achieve business objectives.
 </li>
 <li>
 Support tender preparation and follow-up activities to maximize business opportunities.
 </li>
 <li>
 Ensure proper management and distribution of product samples and promotional materials in compliance with company policies.
 </li>
 <li>
 Maintain accurate customer profiles, segmentation data, and activity records within CRM systems.
 </li>
 <li>
 Gather and report market intelligence, customer insights, competitor activities, and emerging healthcare trends.
 </li>
 <li>
 Monitor and report adverse events, product complaints, or any safety-related information in accordance with pharmacovigilance requirements.
 </li>
 <li>
 Organize and participate in medical congresses, scientific meetings, educational events, and exhibitions.
 </li>
 <li>
 Deliver presentations and represent the company professionally during external events and customer engagements.
 </li>
 <li>
 Support clinical studies and research initiatives when applicable and in collaboration with the Medical Affairs team.
 </li>
 <li>
 Prepare timely reports and provide regular updates on territory performance and business opportunities.
 </li>
 <li>
 Maintain the highest standards of ethical conduct, compliance, quality, and professionalism in all interactions and activities.
 </li>
 <li>
 Support the onboarding and coaching of new team members when required.
 </li>
 </ul>
 
 
 What We're Looking For
 
 
 <ul>
 <li>
 Bachelor's degree in Pharmacy.
 </li>
 <li>
 2&ndash;3 years of experience in pharmaceutical sales.
 </li>
 <li>
 Experience in the
 
 cardiovascular therapeutic area
 
 is preferred.
 </li>
 <li>
 Strong communication, presentation, and relationship-building skills.
 </li>
 <li>
 Ability to engage effectively with healthcare professionals and key decision-makers.
 </li>
 <li>
 Proven ability to achieve sales targets and manage a territory independently.
 </li>
 <li>
 Strong business acumen and customer-focused mindset.
 </li>
 <li>
 Excellent planning, organizational, and time management skills.
 </li>
 <li>
 Ability to analyze market trends and translate insights into actionable plans.
 </li>
 <li>
 Familiarity with CRM systems and reporting tools.
 </li>
 <li>
 Strong teamwork and cross-functional collaboration skills.
 </li>
 <li>
 High level of integrity, professionalism, and compliance awareness.
 </li>
 <li>
 Good command of English and proficiency in Microsoft Office applications.
 </li>
 <li>
 Willingness to travel frequently within the assigned territory.
 </li>
 </ul>
 
 
 Why Join Us?
 
 
 
 Join a fast-growing and innovative healthcare organization where you will have the opportunity to make a meaningful impact on cardiovascular patient care while building strong partnerships within the healthcare community. We offer a collaborative environment, continuous learning opportunities, and a rewarding career path for ambitious professionals who are passionate about healthcare and commercial excellence.
 
 
 
</div>

Product Specialist-Cardio Line

Hitachi Energy

<div>
 
 The Opportunity
 
 
 
 As a Substation Service Technician at Hitachi Energy, this role involves installing, maintaining, troubleshooting, and repairing Hitachi products and systems to ensure optimal performance and customer satisfaction.
 
 
 
 How You Will Make An Impact
 
 
 
 <ul>
 <li>
 Perform routine and preventive maintenance on a variety of Hitachi equipment and systems.
 </li>
 <li>
 Test and maintain all relays (protection, signaling), instruments (metering and transducers), contactors for proper functional operations
 </li>
 <li>
 Execute repairs and replacements of faulty components at substation, ensuring adherence to Hitachi's quality standards and safety protocols.
 </li>
 <li>
 Provide technical support and guidance to customers, explaining technical concepts clearly and courteously.
 </li>
 <li>
 Document all service activities, including repairs, maintenance performed, and parts used, accurately and promptly.
 </li>
 <li>
 Collaborate with engineering and sales teams to provide feedback on product performance and customer needs.
 </li>
 <li>
 Adhere to all company policies, procedures, and safety regulations.
 </li>
 <li>
 Participate in ongoing training and professional development to stay current with Hitachi product advancements.
 
 
 </li>
 </ul>
 
 Your Background
 
 
 
 <ul>
 <li>
 Associate&rsquo;s degree in electrical or technical diploma
 </li>
 <li>
 2+ years of experience as a Service Technician or in a similar technical support role
 </li>
 <li>
 Have experience in protection relay maintenance and testing.
 </li>
 <li>
 Strong mechanical and electrical aptitude, with the ability to read and interpret schematics and technical manuals
 </li>
 <li>
 Experience using hand and power tools, as well as diagnostic equipment
 </li>
 <li>
 Solid computer skills, including familiarity with diagnostic software and service management systems
 </li>
 <li>
 Strong communication and interpersonal skills with a customer-focused mindset
 </li>
 <li>
 Ability to work both independently and collaboratively as part of a team
 </li>
 <li>
 Willingness to handle physically demanding tasks, including lifting equipment and working in varied environments
 </li>
 <li>
 Flexibility to travel to customer sites as needed
 
 
 </li>
 </ul>
 Publication date : 2026-05-29
</div>

Substation Service Technician

Millennium Hotel & Convention Centre Kuwait

<div>
 As an F&amp;B Associate, you play a crucial role in ensuring exceptional guest experiences by providing efficient and friendly food and beverage service. Your responsibilities include taking orders, serving meals, and maintaining a clean and organized dining environment. You will collaborate with team members to deliver high-quality service and contribute to the overall success of the F&amp;B operations.
 
 
 
 Key Job Responsibilities:
 
 
 
 <ul>
 <li>
 Greet and welcome guests in a friendly and professional manner.
 </li>
 <li>
 Take customer orders, answer questions, and make menu recommendations.
 </li>
 <li>
 Relay orders to the kitchen and ensure accurate and timely delivery of food and beverages.
 </li>
 <li>
 Serve meals and drinks in accordance with established standards and presentation guidelines.
 </li>
 <li>
 Handle guest inquiries, concerns, and requests promptly and courteously.
 </li>
 <li>
 Maintain a clean and organized dining area, including setting up tables and clearing dishes.
 </li>
 <li>
 Collaborate with kitchen and the F&amp;B team to ensure smooth coordination of service.
 </li>
 <li>
 Upsell menu items and promote special promotions to enhance the guest experience.
 </li>
 <li>
 Process customer payments and handle cash transactions accurately.
 </li>
 <li>
 Follow hygiene and safety guidelines to ensure a clean and safe working environment.
 </li>
 <li>
 Assist in restocking and replenishing supplies as needed.
 </li>
 <li>
 Work collaboratively with team members to achieve overall F&amp;B goals and guest satisfaction.
 </li>
 <li>
 Uphold environmental, health, and safety standards in alignment with organizational policies.
 </li>
 <li>
 Adhere to the company&rsquo;s environmental, health, and safety procedures and policies.
 </li>
 </ul>
</div>

F&B Associate

Explore 49+ Customer service representative in Kuwait City this August. Find roles across top companies and apply now to boost your career.