customer support representative Jobs in Muscat

customer support representative

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sales coordinator

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customer service representative

Saubhagyam Global Services LLC

Customer Service Representative Join a Growing International Customer Support Team in Muscat!Are you a people-oriented professional who enjoys helping others and solving problems? Saubhagyam Global Services LLC is expanding its Customer Support team in Muscat, and we are looking for motivated Customer Service Representatives who are ready to build a stable, rewarding career in a fast-growing global services company.We offer a supportive work environment, clear career growth opportunities, and competitive pay for dedicated individuals who want to grow in customer service, call center operations, and client support.Job Responsibilities<ul><li>Handle incoming customer inquiries via phone, email, or chat</li><li>Provide accurate information about services, accounts, or general support requests</li><li>Resolve customer issues professionally and efficiently</li><li>Maintain customer records and update internal systems</li><li>Follow company guidelines and quality standards</li><li>Escalate complex cases when needed</li><li>Deliver excellent customer experience at all times</li></ul>Requirements<ul><li>High school diploma or equivalent (Bachelor&rsquo;s preferred but not required)</li><li>Good communication skills in English (additional languages are a plus)</li><li>Basic computer skills (email, typing, data entry)</li><li>Positive attitude and willingness to learn</li><li>Ability to work in shifts (if required)</li><li>Freshers are welcome to apply</li></ul>What We Offer<ul><li>Competitive monthly salary</li><li>Performance-based incentives</li><li>Paid training and onboarding</li><li>Friendly and supportive team environment</li><li>Career growth opportunities in customer service and operations</li><li>Stable, long-term employment</li></ul>About Saubhagyam Global Services LLCSaubhagyam Global Services LLC is a professional business services company focused on delivering high-quality customer support, digital operations, and business process solutions. We work with international clients and are committed to providing reliable service, innovation, and excellent customer experiences.Why Work With Us?We believe in hiring motivated individuals and helping them grow. Whether you are starting your career or looking to build experience in customer support, we provide the training, structure, and opportunity for long-term success.If you are ready to start a rewarding career in customer service, we would love to hear from you.Pay: RO300.000 - RO650.000 per monthWork Location: In person

Customer Service Representative

RMH UNITED SPC

Telesales Representative (Full-Time) &ndash; Muscat (Omani Nationals Only)Company: RMH UNITED SPC Location: Muscat, Oman Job Type: Full-Time (On-site)Job OverviewRMH UNITED SPC is seeking a motivated Telesales Representative to contact customers, promote our products/services, and convert leads into sales.Key Responsibilities<ul><li>Contact potential and existing customers via phone</li><li>Present products/services and explain benefits clearly</li><li>Handle questions and objections professionally</li><li>Build and maintain strong customer relationships</li><li>Meet sales targets and KPIs</li><li>Close sales and process orders/payments</li><li>Keep accurate records and follow up on leads</li></ul>Requirements<ul><li>Omani nationals only</li><li>Strong communication and persuasion skills</li><li>Confident phone manner</li><li>Basic computer skills (CRM/data entry)</li><li>Target-driven; sales or customer service experience is a plus</li></ul>What We Offer<ul><li>Competitive salary + incentives</li><li>Supportive work environment</li><li>Career growth opportunities</li></ul>Pay: From RO300.000 per hourWork Location: In person

Telesales Representative (Full-Time) – Muscat (Omani Nationals Only)

CatDogMail Pet Supplies & E-Commerce Ltd.

Job SummaryCatDogMail Pet Supplies &amp; E-Commerce Ltd. is seeking a friendly and customer-focused Customer Support Representative to join our team in Muscat. The successful candidate will assist customers with inquiries, orders, and product information, ensuring a positive and engaging customer experience. This role is ideal for individuals who enjoy working in e-commerce and have a passion for pets.Responsibilities<ul><li>Respond to customer inquiries via email, chat, and phone</li><li>Provide accurate information about pet products, orders, and services</li><li>Handle customer complaints and resolve issues in a timely manner</li><li>Assist with order tracking, returns, and exchanges</li><li>Maintain records of customer interactions and transactions</li><li>Coordinate with warehouse and delivery teams for order fulfillment</li><li>Ensure high levels of customer satisfaction</li></ul>Requirements / Qualifications<ul><li>Previous experience in customer service or support roles preferred</li><li>Strong communication and interpersonal skills</li><li>Problem-solving abilities with a customer-first mindset</li><li>Ability to multitask and work in a fast-paced environment</li><li>Basic computer skills and familiarity with online platforms</li><li>Interest in pets and pet care is an advantage</li><li>Fluency in English (Arabic is an advantage)</li><li>Must be based in Oman or willing to relocate</li></ul>Compensation and BenefitsSalary: OMR 350 &ndash; OMR 600 per month (depending on experience)Benefits:<ul><li>Paid annual leave</li><li>End-of-service benefits as per Oman Labor Law</li><li>Training and development opportunities</li><li>Friendly and pet-focused work environment</li><li>Career growth opportunities in e-commerce</li></ul>Application ProcessInterested candidates are invited to submit their updated CV along with a brief cover letter outlining their customer service experience and interest in pet-related products or services.Only shortlisted candidates will be contacted.Job Type: Full-timePay: RO350.000 - RO600.000 per monthWork Location: In person

Customer Support Representative

DongCheng Tools

<div>
 
 
 Company description
 
 
 
 Dong Cheng is a Chinese company founded in 1995. Ranked No. 1 in China for 10 consecutive years, we are a global leader in power tools manufacturing with rapidly expanding distribution across the world. Join our dynamic sales team for challenging tasks and clear growth opportunities.
 
 
 Website: https://global.dongcheng.com/
 
 Dongcheng's Website
 
 
 
 DCK brand website: https://eu.dck-tools.com
 
 
 Facebook: www.facebook.com/DCKTOOLSEurope
 
 
 
 Job description
 
 
 
 We are seeking a motivated Sales Representative to join our ME team. In this role, you will be responsible for field sales activities, focusing on supporting our distributors and expanding our retail footprint in hardware and tool stores. The ideal candidate will have a passion for sales, strong interpersonal skills, and the ability to thrive in a fast-paced, on-the-ground sales environment.
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Conduct field sales visits to support distributor partners and expand retail presence in hardware and tool stores.
 </li>
 <li>
 Identify and onboard new retail accounts (hardware stores, construction material retailers, etc.).
 </li>
 <li>
 Train and educate store staff on product features, benefits, and sales techniques.
 </li>
 <li>
 Monitor competitor activity and market trends, providing feedback to the regional sales manager.
 </li>
 <li>
 Achieve and exceed monthly/quarterly sales targets within the assigned territory.
 </li>
 <li>
 Prepare regular sales reports, including market insights, customer feedback, and progress updates.
 </li>
 <li>
 Build strong, long-term relationships with distributors and retail partners.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 1+ years of field sales or retail channel development experience, preferably in hardware, tools, construction materials, or related industries.
 </li>
 <li>
 Demonstrated experience in retail store development, dealer/distributor support, or B2B sales.
 </li>
 <li>
 Strong negotiation, communication, and relationship-building skills.
 </li>
 <li>
 Self-motivated, results-driven, and able to work independently in a field-based role.
 </li>
 <li>
 Willingness to travel extensively within Oman (up to 70% travel).
 </li>
 <li>
 Valid driver&rsquo;s license and willingness to use personal vehicle for work (travel expenses reimbursed).
 </li>
 <li>
 </li>
 <li>
 Working language: Arabic.
 </li>
 </ul>
 
 
 
 
 
 We Offer:
 
 
 
 &bull; Career Growth: Clear advancement path within a stable manufacturing company.
 
 
 &bull; Comprehensive Training: Product knowledge, internal systems, and cross-departmental processes.
 
 
 &bull; Competitive Compensation: Attractive salary and performance-based bonus system.
 
 
 &bull; Collaborative Environment: Supportive team culture that encourages innovation and shared success.
 
 
 
</div>

Sales Specialist

AL MADA FOODSTUSFFS PRODUCTION & PACKUNG

REQUIREDSales Representative(FMCG) , OMAN<ul><li>A proven track record of exceeding sales targets &amp; developing good relationships with clients.</li><li>Excellent interpersonal &amp; communication skills.</li><li>Any bachelor's degree.</li><li>Must have experience in the FMCG &amp; Know Oman Route.</li></ul>ONLY FMCG EXPERIENCED WILL BE CONSIDERED<ul><li>Valid Oman Driving license must &amp; is compulsory.</li></ul>Must available in Oman presently. Immediate joinerOnly shortlisted will be contacted.hasan@almadamedia.comJob Type: Full-timeExperience:<ul><li>FMCG: 3 years (Required)</li></ul>Language:<ul><li>Arabic (Required)</li></ul>Work Location: In person

SALES EXECUTIVE

ELITE AUTO REPAIR of Singer Island LLC

Job Overview We are seeking a knowledgeable and customer-focused Automotive Service Advisor / Writer . The ideal candidate will serve as the primary point of contact for customers seeking vehicle maintenance and repair services. This role involves accurately diagnosing customer needs, preparing service estimates, and ensuring a seamless communication flow between technicians and clients. Candidates with dealership experience, automotive diagnostics skills, and a strong background in automotive service management will thrive in this position. The Service Advisor / Writer plays a vital role in enhancing customer satisfaction while supporting the dealership&rsquo;s service department operations.Responsibilities<ul><li>Greet customers professionally and listen carefully to understand their vehicle concerns</li><li>Write detailed service estimates based on vehicle diagnostics and technician input</li><li>Communicate effectively with customers regarding recommended repairs, costs, and timelines</li><li>Upsell additional services such as oil changes, tire services, brake repairs, suspension work, alignments, transmission repairs, diesel engine repairs, shocks &amp; struts, auto body repairs, air brake systems, and other automotive repairs</li><li>Coordinate with technicians to prioritize repair orders and ensure timely completion of services</li><li>Maintain accurate documentation of all service work performed and parts used</li><li>Handle customer inquiries and provide exceptional customer service throughout the repair process</li><li>Manage cash handling transactions and process payments efficiently</li><li>Stay informed about the latest automotive repair techniques and dealership promotions</li><li>Assist in vehicle inspections and diagnostics to recommend appropriate maintenance or repairs</li></ul>Experience<ul><li>Prior dealership experience is required</li><li>Strong knowledge of automotive diagnostics, mechanical systems, and vehicle maintenance procedures</li><li>Experience with auto estimating software and service writing is essential</li><li>Familiarity with automotive repair specialties including transmissions, oil changes, auto body repair, alignment, suspension, tire service, diesel engine repair, shocks &amp; struts, brake repair, air brake systems, and automobile sales is advantageous</li><li>Proven ability to upsell services while maintaining integrity and customer trust</li><li>Excellent customer service skills with the ability to communicate technical information clearly to clients</li><li>Previous experience handling cash transactions is a plus</li><li>Automotive technician or mechanic experience can be beneficial for understanding technical aspects of repairs</li></ul>Job Type: Full-timePay: RO100.000 - RO200.000 per monthWork Location: In person

Service Advisor

Green Umbrella Recruitment

<div><h3 class="jobSectionHeader">Job Information</h3>
<ul><div>Date Opened
<div>04/20/2026
</div></div><div>Job Type
<div>Full time
</div></div><div>Job Opening Status
<div>Open
</div></div><div>Work Experience
<div>10 Plus Years
</div></div><div>Industry
<div>Energy and Utilities
</div></div><div>City
<div>Muscat
</div></div><div>State/Province
<div>Masqat
</div></div><div>Country
<div>Sultanate of Oman
</div></div><div>Zip/Postal Code
<div>0000</div></div></ul></div>
 <div>The Senior Electrical Engineer (LV &amp; Primary Substation) will represent the Client on site for all medium- and high-voltage electrical systems, including the Primary Substation located within the same plot as the factory. 
The role is critical to ensuring safe installation, testing, energization, and commissioning readiness of LV systems supplying the factory.<div><h1 class="jobSectionHeader"> 
Key Responsibilities 
</h1><ul><li>
Act as the Client&rsquo;s on-site electrical engineering and site management representative for all LV electrical systems. 
</li><li>
Provide daily site-level oversight of the General Contractor&rsquo;s and subcontractors&rsquo; electrical 
</li><li>
activities from a Client perspective. 
</li><li>
Review, comment on, and follow up electrical designs, shop drawings, method statements, and material submittals related to LV systems. 
</li><li>
Ensure electrical works are executed in line with approved IFC drawings, specifications, and project schedule. 
</li><li>
Oversee and monitor execution of LV electrical systems, including but not limited to: 
</li><li>
LV switchboards and distribution boards (MDB, SMDB, DBs) 
</li><li>
Internal power distribution and cabling 
</li><li>
Lighting systems (industrial, external, emergency lighting) 
</li><li>
Small power systems 
</li><li>
Earthing and bonding systems 
</li><li>
Lightning protection systems 
</li><li>
UPS systems and battery-backed supplies 
</li><li>
Fire alarm systems (power supply and interface coordination) 
</li><li>
Identify constructability issues, interface gaps, and coordination risks with civil, mechanical, and process systems. 
</li><li>
Monitor implementation of the approved Electrical Quality Management Plan on site. 
</li><li>
Witness inspections, testing, and pre-commissioning activities for LV systems, including: 
</li><li>
Cable insulation resistance testing 
</li><li>
Continuity and earthing resistance tests 
</li><li>
Functional testing</li></ul></div></div>

Senior Electrical Engineer (LV)

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