guest service expert

sales representative

customer service representative

Copart Middle East

<div>
 
 
 Job Description:
 
 
 
 Copart Muscat Auctions LLC is seeking a proactive and customer-focused Customer Service Representative to join our team in Oman. The ideal candidate will play a key role in supporting members, handling auction-related inquiries, and ensuring an exceptional customer experience throughout the vehicle auction process.
 
 
 
 
 
 This position is open only to Omani nationals, and Urdu-speaking candidates will be considered an added advantage.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 &middot; Provide professional support to members through calls, emails, and in-person inquiries.
 
 
 &middot; Handle post-sale processes including vehicle collection and vehicle release coordination and documentation.
 
 
 &middot; Resolve customer concerns efficiently while maintaining a professional and courteous attitude.
 
 
 &middot; Update member records accurately in the system and maintain confidentiality of all information.
 
 
 &middot; Support the operations and auction teams as needed to ensure a seamless customer journey.
 
 
 &middot; Ensure compliance with company policies, procedures, and service quality standards.
 
 
 
 
 
 
 Requirements:
 
 
 
 &middot; Omani national (mandatory).
 
 
 &middot; High school diploma or equivalent; Bachelor&rsquo;s degree preferred.
 
 
 &middot; Minimum of 1&ndash;2 years of experience in customer service, preferably in the automotive or auction industry.
 
 
 &middot; Excellent communication and interpersonal skills.
 
 
 &middot; Strong computer skills and familiarity with MS Office applications.
 
 
 &middot; Ability to multitask and work in a fast-paced, customer-oriented environment.
 
 
 &middot; Fluency in English is required; Urdu language proficiency will be an added advantage
 
 
 
 
 
 
 Preferred Skills:
 
 
 
 &middot; Prior experience in an auto auction or automotive service environment.
 
 
 &middot; Knowledge of vehicle documentation and ownership transfer processes.
 
 
 &middot; Ability to handle challenging situations with professionalism and empathy
 
 
 
 
 
 
 Compensation &amp; Benefits:
 
 
 
 &middot; Competitive salary based on experience.
 
 
 &middot; Medical insurance and employment benefits as per Omani labour law.
 
</div>

Customer Service Representative

Marriott International

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25163546
 
 
 
 Job Category
 
 Sales &amp; Marketing
 
 
 
 Location
 
 W Muscat, Al Kharjiya Street, Shatti Al Qurum, Muscat, Oman, Oman,VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
 Position Summary
 
 
 
 Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales &amp; Marketing (e.g., filing, sending emails, typing, faxing).
 
 
 Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
 
 
 
 Preferred Qualifications
 
 
 
 Education: High school diploma or G.E.D. equivalent.
 
 
 Related Work Experience: At least 2 years of related work experience.
 
 
 Supervisory Experience: No supervisory experience.
 
 
 License or Certification: None
 
 
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 W Hotels&rsquo; mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We&rsquo;re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests&rsquo; passions to life. If you are original, innovative, and always looking towards the future of what&rsquo;s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Executive-Sales(Corporate)

<div>Additional Information 
Job Number25163546 
Job CategorySales &amp; Marketing 
LocationW Muscat, Al Kharjiya Street, Shatti Al Qurum, Muscat, Oman, Oman 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales &amp; Marketing (e.g., filing, sending emails, typing, faxing). 
Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
W Hotels&rsquo; mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We&rsquo;re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests&rsquo; passions to life. If you are original, innovative, and always looking towards the future of what&rsquo;s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

<div>Additional Information 
Job Number25161363 
Job CategoryRooms &amp; Guest Services Operations 
LocationW Muscat, Al Kharjiya Street, Shatti Al Qurum, Muscat, Oman, Oman 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Our jobs aren&rsquo;t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. 
No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts &ndash; to get it right for our guests and our business each and every time. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
W Hotels&rsquo; mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We&rsquo;re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests&rsquo; passions to life. If you are original, innovative, and always looking towards the future of what&rsquo;s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Guest Experience Expert

Solar Turbines

<div>Career Area:
Product Support
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do &ndash; but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here &ndash; we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
About Solar Turbines
Solar Turbines Incorporated, headquartered in San Diego, California, is a wholly owned subsidiary of Caterpillar Inc. Solar manufactures the world&rsquo;s most widely used family of mid-sized industrial gas turbines, ranging from 1 to 39 megawatts. More than 16,000 Solar units are operating in more than 100 countries with more than 3 billion operating hours.
Solar is a leading provider of energy solutions, featuring an extensive line of gas turbine and electric motor-powered compressor sets, mechanical drive packages, and generator sets, throughout a variety of industries such as Oil &amp; Gas and the generation of electricity and thermal energy for processing applications, such as manufacturing chemicals, pharmaceuticals, and food products.
Solar is an innovative and progressive company already well established in pushing the boundaries of alternative fuels and helping to lead the energy market to a more sustainable future with carbon capture, methane reduction and our SoLoNox combustion technology. Couple the focus on sustainability with the culture of working at Solar and you get an opportunity for a lifelong career full of opportunities and personal development options.
Solar Turbines Powering the future through innovative, sustainable energy solutions.
With offices and facilities around the world, our recruits will collaborate and connect with Solar employees on a global scale. You will be welcomed into a workforce that powers the future with innovative ideas that you help to make a reality.
The New Graduate Field Service Representative Program provides the foundation for the future success of Solar Turbines engineers and the future success of the organization.
About the Early Talent Program
At Solar Turbines, we are dedicated to attracting and retaining next generation talent. Our new graduates have the opportunity work on projects that impact our business and the future of our company. The purpose of the program is to start the development and training of the next generation of highly capable and highly competent engineers. This is a 3-year rotational program for recently graduated engineers.
 The training you receive will be a combination of classroom and on-line training, significant hands-on experience in the role of a field service representative and mentored controls system training at various Solar locations including Griesheim Germany, the Czech Republic, San Diego (CA), Mabank (TX) and Desoto (TX).
Each phase of the program emphasizes a different aspect of field operations, the topics covered include:
<ul><li>Safety training
</li><li>Gas turbine package familiarization training
</li><li>Controls system training
</li><li>Customer services experience
</li><li>Engine Overhaul/Repair
</li><li>Power Generation and Gas compression
</li><li>Troubleshooting
</li><li>Structured on the job (Hands on) training at Customer Sites in the Field of the hiring district, this includes but is not limited to the following:
<ul><li>Preventative Maintenance and inspection work including Servicing and Borescope Inspections.
</li><li>Major Component replacement (Gas Turbines, Gearboxes, Generators &amp; Gas Compressors).
</li><li>Troubleshooting a variety of issues on Mechanical, Controls, Instrumentation &amp; Electrical Turbomachinery systems.
</li><li>Commissioning of product upgrades and new packages.
</li></ul></li></ul>This program offers an excellent opportunity to combine formal training with hands on experience in the field as Field Service Representative.
Qualifications/Skills/Attributes
<ul><li>The successful candidate will have graduated within the previous three years with an engineering related university degree (or equivalent) and have obtained a final grade of a 2:1 or higher (or equivalent).
</li><li>Ability to travel frequently and for prolonged time periods to Solar facilities and customer sites.
</li><li>The successful candidate will be required to work safely and with little supervision in the field environment while maintaining a high degree of responsibility and professionalism.
</li><li>Ability to work in a high stress environment.
</li></ul><ul><li>Must be able to hold and maintain an offshore medical and survival certificate and/or other training/certifications as needed.
</li><li>Good IT skills are essential.
</li></ul>Ability work well as a member of a team and also as an individual
Posting Dates:
October 20, 2025 - October 30, 2025
Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply
Not ready to apply? Join our Talent Community .</div>

Early Talent Field Service Engineer

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25161363
 
 
 
 Job Category
 
 Rooms &amp; Guest Services Operations
 
 
 
 Location
 
 W Muscat, Al Kharjiya Street, Shatti Al Qurum, Muscat, Oman, Oman,VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
 Position Summary
 
 
 
 Our jobs aren&rsquo;t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
 
 
 No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts &ndash; to get it right for our guests and our business each and every time.
 
 
 
 Preferred Qualifications
 
 
 
 Education: High school diploma or G.E.D. equivalent.
 
 
 Related Work Experience: No related work experience.
 
 
 Supervisory Experience: No supervisory experience.
 
 
 License or Certification: None
 
 
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 W Hotels&rsquo; mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We&rsquo;re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests&rsquo; passions to life. If you are original, innovative, and always looking towards the future of what&rsquo;s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Explore 240+ Customer service representative in Muscat this November. Find roles across top companies and apply now to boost your career.

240 customer service representative jobs IN Muscat

Customer Service Representative

Executive-Sales(Corporate)

Executive-Sales(Corporate)

Executive-Sales(Corporate)

Guest Experience Expert

Early Talent Field Service Engineer

Guest Experience Expert