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customer service representative

Dr. Nutrition

<div>
 
 Company Description
 
 
 
 Dr. Nutrition is a natural products retailer founded in 2001 with 250 branches in 10 countries including Oman, and a product line of over 7,000 items. The company offers natural cosmetics, health foods, vitamins, supplements, and more, as well as nutritional consultations and weight loss programs supported by natural means. Dr. Nutrition is committed to promoting a healthy lifestyle and offers professional advice to its customers.
 
 
 
 Role Description
 
 
 
 <ul>
 <li>
 This is a full-time on-site role for a Sales Representative at Dr. Nutrition in Muscat, Oman.
 </li>
 <li>
 The Sales Representative will be responsible for establishing and maintaining relationships with customers, identifying their needs, and providing them with professional advice to achieve their health and wellness goals.
 </li>
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 The Sales Representative will also be responsible for meeting sales targets and maintaining product knowledge.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor of Science.
 </li>
 <li>
 Excellent written and verbal communication skills.
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 Ability to multi-task, organize, and prioritize work.
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 Nationality: Omani
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 </ul>
</div>

Sales Representative (Omani)

Al Boom Marine

Customer Focus<ul><li>Responsible for greeting and meeting all customers promptly and politely as they enter the store.</li><li>Provide customer satisfaction by delivering exceptional customer service.</li><li>Guide customers throughout the store or to specific areas the customer requests</li><li>Develop a clear understanding of all departments, products, make, and features and after sales service</li><li>Effectively deal with customer queries and complaints.</li><li>Follow procedures for dealing with specific customer orders.</li><li>Ensure confidentiality with respect to Al Boom Marine retail/store sales.</li></ul>Store Merchandise/Merchandising<ul><li>Maintain a detailed knowledge of the merchandise/products stocked in the store</li><li>Ensure promotions and fast selling lines are featured in the store.</li><li>Provide information about customers (likes, dislikes and opinions to the line manager.</li><li>Ensure effective stock replenishment to the store and continuous stock availability, ongoing recovery &amp; maintenance in the store.</li></ul>Shop Keeping and Store Standards<ul><li>Maximize and contribute to sales within the store through exceptional customer service and retail experience</li><li>Ensure all stock is laid out and displayed according to standard layout norm ( product placement, folded arranged in order from smallest to largest, hanged items must be steamed, brand wise, size wise.</li><li>Ensure all product are price tagged, $ price is covered and bar-coded before displayed.</li><li>Ensure correct ratio of stock on shelves and assist in accurate stock counts as per store requirements.</li><li>Ensure all stock administration (stock counts, STS, dispatch and delivers) are recorded on the system in time</li><li>Ensure awareness and vigilance at all times of security in the store without any negligence.</li></ul>Job Type: Full-timeExperience:<ul><li>Retail Sales: 2 years (Preferred)</li></ul>Language:<ul><li>Arabic (Preferred)</li></ul>

Sales Associate

Abu Hayan National

Role Summary Provide comprehensive administrative support to daily company operations while acting as the primary customer-service interface for the Commercial Department. The role ensures a smooth, professional client experience and enhances both internal and external communication efficiency.Responsibilities<ul><li>Front Desk &amp; Communication: Handle incoming calls, e-mails, visitors, and route inquiries quickly and professionally.</li><li>Customer Coordination: Schedule site surveys and installations; log and follow up all requests in the CRM until closure.</li><li>Document Support: Draft simple quotations, correspondence, and meeting minutes; file contracts and invoices (digital/physical).</li><li>Procurement &amp; Project Support: Track material requests, purchase orders, and delivery schedules in the ERP; update planners and project teams on status.</li><li>Reporting: Issue weekly summaries on customer inquiries, PO status, and basic admin metrics.</li><li>Office &amp; HR Records: Maintain attendance, leave requests, and petty-cash logs; keep employee files current.</li><li>Digital-Marketing Assistance: Monitor social channels, convert messages into leads, and help produce basic client communications.</li></ul>This position is open to Omani male candidates only, in line with Omanization policies and applicable regulations in the Sultanate of Oman.Job Type: Full-timeApplication Question(s):<ul><li>Are you Omani ?</li></ul>

Admin Assistant

Apparel Group

<div>
 
 Job Description
 
 
 
 POSITION OBJECTIVE
 
 
 <ul>
 <li>
 The position is responsible to represent the brand by maximizing and contributing to the sales within the store through exceptional customer service and retail experience
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 Perform various operational duties such as store maintenance and visual presentation standards as assigned by the store manager / assistant store manager
 
 
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 </ul>
 Key Responsibilities
 
 
 Customer Service:
 
 
 <ul>
 <li>
 Greet the customers and assist them in selecting the right product.
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 <li>
 Convert the window shoppers to ultimate buyers.
 </li>
 <li>
 Promote the Club Apparel Loyalty Program of the company for repeat sales
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 Serve Customers with the highest standards and follow the company guideline of selling ( GUEST &ndash; Greet, Understand, Explain, Sell, Thank)
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 Must be updated about the various brands of the group for suggestive selling to the customers - Grooming / Attitude / Knowledge
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 Must be presentable and well-groomed at all the times
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 Flexible to work for extended hours during the Sale period
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 Must possess up to date product knowledge and ensure minimal stock loss.
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 Flexible to work for extended hours during the Sale period.
 
 
 </li>
 </ul>
 Merchandise:
 
 
 <ul>
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 Ensure all stock is laid out and displayed in order to attract customers and also as per standard layout norms
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 Ensure all VM guidelines are followed and all Stock Norms on clearance are maintained.
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 Record the inventory inward / outward and maintain the report of the same Process
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 Handle the POS (Point of Sale) / Billing Counter efficiently
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 Tally money in the cash till during the beginning / end of the shifts
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 Issue receipts / refunds / change to the customers correctly
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 Process the payments by cash / credit cards / vouchers / automatic debits
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 Ensure awareness and vigilance at all times of security in the store without any negligence
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 Must be flexible to work for varied shifts and overtime as per the business requirement
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 Adhere to SOP &amp; Loss Prevention Policies
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 <li>
 Maintain confidentiality of the sales figures to the outside party
 </li>
 </ul>
</div>

BURGER HAYRAN

Job Summary:We are seeking a friendly, knowledgeable, and motivated Perfume Sales Associate to join our team. The ideal candidate will have excellent customer service skills, a passion for fragrances, and the ability to drive sales in a fast-paced retail environment.Key Responsibilities:&#61623; Greet and assist customers in selecting perfumes and related products.&#61623; Demonstrate product knowledge, including fragrance families, brand stories, and usage tips.&#61623; Upsell and cross-sell products to maximize sales.&#61623; Maintain the visual presentation of the store, including displays and stock organization.&#61623; Handle transactions accurately using POS systems.&#61623; Respond to customer inquiries and provide excellent after-sales service.&#61623; Keep updated with new perfume launches, trends, and promotions.&#61623; Ensure store policies and procedures are followed.Requirements:&#61623; Minimum 1 year of retail or customer service experience; experience in perfume/fragrance retail is a plus.&#61623; Fluent in Arabic and English (verbal and written).&#61623; Excellent communication and interpersonal skills.&#61623; Strong sales orientation and ability to meet targets.&#61623; Professional appearance and grooming standards.&#61623; Ability to work flexible hours, including weekends and evenings.&#61623; Knowledge of perfume brands and fragrance families is highly desirable.Benefits:&#61623; Competitive salary + commission/bonus based on sales performance.&#61623; Training and development opportunities.Job Type: Full-timePay: RO300.000 - RO350.000 per month

Sales Executive

SIHAMCO

<div>
 
 Job Summary
 
 
 
 We're hiring a
 
 Hostess
 
 at Little Krazy, a whimsical fine-dinning restaurant. As a
 
 Hostess
 
 , you will take customer orders, provide detailed knowledge of the menu, make personalized recommendations, and ensure every guest feels the rhythm, warmth, and energy of Saudi hospitality. This role combines professional service, salesmanship, and storytelling flair to deliver a unique and memorable dining journey. You're not just waiting tables &mdash; you're setting the stage for an unforgettable experience.
 
 
 You'll be welcoming guests with energy, unique flair, and a bold personality. Your presence, voice, and energy should echo that spirit. Whether it's through a warm smile, storytelling, or helping guests discover new flavors, your job is to turn every visit into a cultural experience.
 
 
 
 Relocation to Riyadh, Saudi Arabia provided
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 <ul>
 <li>
 Warmly greet guests with enthusiasm
 </li>
 <li>
 Present, explain, and promote the menu, including specials, ingredients, preparation methods, and cultural context.
 </li>
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 Proactively upsell premium dishes, chef's specials, signature drinks, and desserts to enhance the guest experience and boost revenue.
 </li>
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 Make confident, thoughtful recommendations based on guest preferences and dietary needs.
 </li>
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 Accurately take food and beverage orders and input them into the POS system.
 </li>
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 Ensure guest satisfaction throughout the meal and anticipate their needs proactively.
 </li>
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 Handle complaints or concerns promptly and professionally, escalating when necessary.
 </li>
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 Embody and express the spirit of the theme through language, tone, energy, and style of service.
 </li>
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 Maintain full knowledge of all food and beverage offerings, including allergens and dietary options.
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 Work closely with kitchen and bar staff to ensure timely and accurate order fulfillment.
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 Assist in table setting and resetting according to restaurant standards.
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 Maintain a clean and organized service area.
 </li>
 <li>
 Uphold hygiene and grooming standards and wear the designated themed uniform with pride
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 1-3 years' experience in a customer-facing fine-dinning restaurant.
 </li>
 <li>
 Outgoing, confident, and charismatic personality.
 </li>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 <li>
 Strong understanding of food and beverage service, with ability to upsell effectively.
 </li>
 <li>
 Basic POS and order management skills are an advantage
 
 
 </li>
 </ul>
 
 About The Group:
 
 
 
 SIHAMCO is a strategic partner operating proudly under the General Entertainment Authority (GEA), National Events Center (NEC), Riyadh Season and Jeddah Season since 2019.
 
 
 At SIHAMCO, we don't just lead Saudi Arabia's hospitality and entertainment evolution&mdash;we create it from the ground up. Since 2008, we've been designing, constructing, and operating exceptional experiences that blend local authenticity with global standards. Every destination and concept we launch reflects our commitment to cultural storytelling, creative excellence, and operational precision.
 
 
 
 Crafting a Homegrown Legacy
 
 
 
 All brands under SIHAMCO are homegrown Saudi concepts, fully developed in-house &mdash; from initial vision and brand identity to concept creation, design, execution and operation. We don't import ideas; we build them &mdash; crafting unforgettable experiences from scratch that resonate deeply with both local and international audiences.
 
 
 
 Our Signature Brands
 
 
 
 Every brand under our umbrella is proudly reflecting the heart and soul of Saudi culture, while achieving international acclaim. With over 25 original homegrown brands, SIHAMCO not only sets &mdash; but consistently surpasses &mdash; global standards in Entertainment, Hospitality, F&amp;B, Lifestyle, Wellness, Family &amp; Pet Entertainment Experience. Our signature ventures: The Groves, ZodiaC Cuisine, Little Krazy, LucaLand, LucaPark, The Polar Ice Bar, Milk &amp; Butter Nail Spa, Kooz Karak, Birds of Eden, El Lechazo, Khawaja Yanni, Zama Zulu, Hawanim Groves City, Vida Vera, The Groves Pizzeria and Gem-In-I showcase what it means to innovate locally and shine globally.
 
 
 Our brands are also registered across the GCC and internationally such as the United Kingdom, Egypt, Morocco etc ensuring full legal protection and readiness for global expansion.
 
 
 
 We Are Only Getting Started!
 
 
 
 Several exciting new concepts and brands are currently under development, with launches planned in the coming months. From bold new ideas to thoughtfully crafted experiences, SIHAMCO continues to grow its portfolio with originality, creativity and cultural pride.
 
 
 
 People First
 
 
 
 Our team is our greatest asset&mdash;a dynamic mix of local talent and international expertise, all united by a passion for excellence. We nurture careers, encourage creativity, and build leaders.
 
 
 
 Benefits
 
 
 
 At SIHAMCO, we believe in rewarding our team with more than just a job &mdash; we offer an inspiring work environment and real opportunities for growth. Our benefits include:
 
 
 <ul>
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 Competitive salary packages - aligned with market standards and experience
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 <li>
 Visa (1 year temp) &amp; Flights into the country for non-citizens
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 Yearly return flights back home
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 21 days Annual Leave
 </li>
 <li>
 Accommodation
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 Transportation Allowance
 </li>
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 Career development &amp; Internal promotions - grow with us across departments and seasons
 </li>
 <li>
 Creative &amp; collaborative work culture - built on passion, innovation, and attention to detail
 </li>
 <li>
 Exposure to high-end hospitality &amp; entertainment concepts - gain experience in premium F&amp;B and entertainment
 </li>
 <li>
 Experience working on premium events within The Groves, Riyadh Season
 </li>
 <li>
 Cultural diversity - join a team of passionate professionals from around the world
 
 
 </li>
 </ul>
 Join us and be part of a company that's redefining hospitality in Saudi Arabia and beyond.
</div>

Hostess - Arabic / English Speaking

Al siyabi group International LLC

<ul><li>Meet &amp; greet the visitors to direct them to the sales team.</li><li>Receive in-bound calls from customers, prospects and non-customers while maintaining established standards for number of calls, pick-up time, duration of call and quality of call.</li><li>Provide high quality customer service by answering customer enquiries efficiently and politely with correct and complete information and redirect them where appropriate.</li><li>Serve as the primary point of contact for clients, handling inquiries via phone, email, and in-person with professionalism and courtesy.</li><li>Provide accurate and timely information regarding property details, construction status &amp; any other requirements.</li><li>Address and resolve client issues and complaints promptly, ensuring a positive resolution and maintaining client satisfaction.</li><li>Assist clients with service requests, including modifications, payments, and updates.</li><li>Maintain detailed records of client interactions, transactions, and feedback in the company&rsquo;s CRM system.</li><li>Leads management: ensure all leads are added in the company&rsquo;s CRM system, assigned, updated, and recycled.</li><li>Collaborate with other departments, such as sales, finance, and development, to ensure seamless service delivery and address client needs effectively.</li><li>Develop and implement strategies to enhance the customer experience and improve service quality.</li><li>Conduct follow-ups with clients to ensure their issues are resolved and to gather feedback for continuous improvement.</li><li>Stay informed about company policies, services, and market trends to provide accurate and up-to-date information to clients.</li><li>Prepare and provided reports as required by management or any other stake holder.</li></ul>Job Type: Full-time

Customer Service (Omani National Only)

Explore 268+ Customer service representative in Muscat this November. Find roles across top companies and apply now to boost your career.

268 customer service representative jobs IN Muscat

Sales Representative (Omani)

Sales Associate

Admin Assistant

Sales Associate

Sales Executive

Hostess - Arabic / English Speaking

Customer Service (Omani National Only)