customer service representative

Apparel Group

<div>
 POSITION OBJECTIVE
 
 
 <ul>
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 The position is responsible to represent the brand by maximizing and contributing to the sales within the store through exceptional customer service and retail experience
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 Perform various operational duties such as store maintenance and visual presentation standards as assigned by the store manager / assistant store manager
 
 
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 </ul>
 Key Responsibilities
 
 
 
 Customer Service
 
 
 
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 Greet the customers and assist them in selecting the right product.
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 Convert the window shoppers to ultimate buyers.
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 Promote the Club Apparel Loyalty Program of the company for repeat sales
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 Serve Customers with the highest standards and follow the company guideline of selling ( GUEST &ndash; Greet, Understand, Explain, Sell, Thank)
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 Must be updated about the various brands of the group for suggestive selling to the customers Grooming / Attitude / Knowledge
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 Must be presentable and well-groomed at all the times
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 Flexible to work for extended hours during the Sale period
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 Must possess up to date product knowledge and ensure minimal stock loss.
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 Flexible to work for extended hours during the Sale period.
 
 
 </li>
 </ul>
 
 Merchandise
 
 
 
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 Ensure all stock is laid out and displayed in order to attract customers and also as per standard layout norms
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 Ensure all VM guidelines are followed and all Stock Norms on clearance are maintained.
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 Record the inventory inward / outward and maintain the report of the same Process
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 Handle the POS (Point of Sale) / Billing Counter efficiently
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 Tally money in the cash till during the beginning / end of the shifts
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 Issue receipts / refunds / change to the customers correctly
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 Process the payments by cash / credit cards / vouchers / automatic debits
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 Ensure awareness and vigilance at all times of security in the store without any negligence
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 Must be flexible to work for varied shifts and overtime as per the business requirement
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 Adhere to SOP &amp; Loss Prevention Policies
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 Maintain confidentiality of the sales figures to the outside party
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 </ul>
</div>

Sales Associate

SJ Group

<div>
 <ul>
 <li>
 
 A global multidisciplinary consultancy with 16,500+ professionals across 40+ countries
 
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 Delivering world-class infrastructure, buildings, and environmental solutions
 
 </li>
 <li>
 
 Be a part of shaping our business and driving innovation initiatives
 
 </li>
 </ul>
 
 
 
 
 
 About SJ
 
 :
 
 
 Surbana Jurong Group (SJ) is a global urban, infrastructure, and engineering consulting firm with a strong presence across the Middle East, Asia, and Africa. We deliver integrated solutions across transport, ports, marine, energy, and large-scale infrastructure developments.
 
 
 
 
 
 
 About the Role
 
 :
 
 
 We are supporting a major PMC bid for a large-scale port and mining infrastructure development in Oman and are seeking an experienced Project Director / Team Leader to lead the multidisciplinary supervision team.
 
 
 
 
 
 The role will act as the Client&rsquo;s representative under FIDIC (Engineer), overseeing design review, construction supervision, and contract management across marine, port, and mine infrastructure works.
 
 
 
 
 
 
 Key Responsibilities
 
 :
 
 <ul>
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 Lead and manage the PMC team and act as the primary Client interface
 </li>
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 Oversee construction supervision for port, marine, and mine works
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 Coordinate multi-disciplinary engineering teams and contractors
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 Ensure compliance with technical, contractual, and safety standards
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 Lead progress reporting, stakeholder coordination, and project governance
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 Oversee integration of breakwater, berths, MHS, utilities, and quarry operations
 </li>
 </ul>
 
 
 
 
 
 Mandatory Requirements
 
 :
 
 <ul>
 <li>
 Degree in Civil Engineering (Master&rsquo;s in Marine/Ports preferred)
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 Minimum 20+ years experience, with 10+ years in port/marine projects
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 Proven experience as Project Director / Team Leader on major port projects
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 Strong knowledge of FIDIC contracts (Yellow Book preferred)
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 Experience managing EPC/PMC construction supervision
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 Fluent in English
 </li>
 </ul>
 
 
 
 
 
 Why Join SJ Group
 
 ?
 
 
 Join a global, multidisciplinary consultancy shaping sustainable, people-centric environments across 40+ countries. Work with world-class teams and contribute to impactful infrastructure and urban development projects across the region while embracing digital innovation and AI-driven delivery.
 
 
 
 
 
 All recruitment activities go through our internal Talent Acquisition Team, and currently, this role doesn&rsquo;t require agency input.
 
 
 
 
 
 Please do not forward resume directly to SJ employees/managers; we do not accept unsolicited resumes and are not responsible for any associated fees.
 
 
 
 
 
 Only shortlisted candidates will be notified
 
</div>

Team Leader / Project Director

Al Haramain Perfumes

Perfume Retail Supervisor &ndash; Al Haramain Perfumes (Showrooms Across Oman) Location: Muscat Role Type: Full‑time &ndash; Retail Operations &amp; SupervisionRole SummaryThe Perfume Retail Supervisor oversees daily operations of Al Haramain Perfumes showrooms across Oman, ensuring exceptional customer service, strong sales performance, and consistent brand standards. This role manages showroom staff, monitors inventory, drives retail excellence, and ensures smooth coordination between outlets and the head office.Key Responsibilities<ul><li>Supervise and support multiple Al Haramain Perfumes showrooms across Oman, ensuring operational efficiency and brand compliance.</li><li>Lead, train, and motivate showroom staff to achieve monthly sales targets and deliver premium customer service.</li><li>Monitor stock levels, coordinate replenishment, and ensure accurate inventory management across all outlets.</li><li>Conduct regular showroom visits to evaluate performance, merchandising standards, cleanliness, and customer experience.</li><li>Implement sales strategies, promotional activities, and visual merchandising guidelines provided by the head office.</li><li>Handle customer escalations professionally and ensure timely resolution.</li><li>Prepare and submit daily/weekly/monthly performance reports, including sales, staff productivity, and operational issues.</li><li>Ensure adherence to company policies, SOPs, and retail operational standards.</li><li>Support recruitment, onboarding, and continuous development of showroom teams.</li><li>Coordinate with logistics, marketing, and finance teams for smooth showroom operations.</li></ul>Requirements &amp; Qualifications<ul><li>Minimum 3&ndash;5 years of experience in retail supervision, preferably in perfumes, cosmetics, or luxury retail.</li><li>Strong leadership, communication, and team‑management skills.</li><li>Excellent understanding of retail operations, inventory control, and customer service.</li><li>Ability to travel across Oman to supervise multiple showrooms.</li><li>Proficiency in reporting, problem‑solving, and handling customer concerns.</li><li>Pleasant personality with a passion for fragrances and luxury retail.</li><li>Fluency in English; Arabic is an added advantage.</li></ul>What We Offer<ul><li>Competitive salary and performance incentives.</li><li>Career growth within a leading global perfume brand.</li><li>Professional training and development opportunities.</li><li>A dynamic and supportive work environment.</li></ul>Pay: RO450.000 - RO500.000 per monthApplication Question(s):<ul><li>what is your current salary and expected salary?</li><li>In how many days you can join?</li></ul>Experience:<ul><li>Perfumes Retail Store Supervisor: 5 years (Required)</li></ul>License/Certification:<ul><li>Driving License (Required)</li></ul>Work Location: In person

Retail Supervisor

<div>At ABB, we help industries run leaner and cleaner&mdash;and every person here makes that happen. You&rsquo;ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.
This position reports to:
Local Division Manager
__
Your role and responsibilities
 
 
In this role, you will have the opportunity to ensure successful implementation of the service sales strategy for the assigned area. Each day, you will ensure profitable achievement of qualitative and quantitative targets related to Life Cycle Management (LCM) and service products and solutions. You will also showcase your expertise by determining account and acquisition plans to support growth. 
 
The work model for the role is: {onsite} 
 
This role is contributing to the {Motion} in {Oman}. 
You will be mainly accountable for:<ul><li>Lead and motivate service sales team to ensure profitable growth year over year.</li><li>Implement local sales strategy in line with global strategy. Ensure latest global tools are used effectively in LSU.</li><li>Account management of key customers. Ensure account plan in SFDC is updated for top 5 -10 customers every year.</li><li>Specific focus on digitalization, Service level agreements, energy efficiency and competitor replacements.</li><li>Identify customer installed base for Motion, issues faced by customer and key decision makers at customer</li></ul>
organisation, so that proactive solutions can be implemented. 
<ul><li>Enquiry Generation for complete Motion Portfolio through proactive sales. Generate atleast 45 MUSD opportunities</li></ul>
for 2027, so that atleast 11 MUSD orders are booked for service sales. 
<ul><li>Develop strategic sales plan for Motion Service business (Drives, Motors, and PLCs)</li><li>Implement effective usage of 7 habits in the team</li><li>Ensure accurate forecasting of orders</li><li>Ensure that all commercial and legal aspects are considered during finalization of orders to ensure that ABB&rsquo;s risk is</li></ul>
minimized. 
<ul><li>Ensure regular sales reviews and support the team to achieve their targets</li><li>Promote preventive maintenance and reconditioning for drives and motors.</li><li>Ensure that HSE related aspects are fully considered and accordingly agree with customer/cost separately during</li></ul>
sales stage itself. 
<ul><li>Complete Installed base mapping to ensure that more than 90% of installed base is allotted to site</li><li>Visit the Customer, Study the Technical Specs and Prepare/Submit offers for ABB as well as Non-ABB replacements</li><li>Channel Partner review and corrective actions</li><li>Follow up Payment to avoid overdues.</li><li>Organise customized technical events to improve ABB&rsquo;s acceptability with end users</li></ul> 
Qualifications for the role
<ul><li>Electrical Engineering Background</li><li>
15+ years of experience</li><li>
Team management skills</li><li>
Proven track record in service sales, preferably for Drives, Motors and PLC</li><li>
 Background in digital solutions</li><li>
Previous engagement and customer relationships with major government end-users and entities</li><li>
Strong technical expertise in motion products is a big plus</li><li>
 Strong English communication skills are a must</li><li>
Innovative mind and interest to explore new ideas and build strong relationships &ndash; 
excellent networking skills</li><li>
Out-of-the box thinking and exceptional problem-solving skills</li><li>
 Relentless ownership, dedication and thoroughness. Going the extra-mile and showing devotion for the mission</li></ul><h2 class="jobSectionHeader">
What&rsquo;s in it for you?
</h2>We empower you to take the lead, share bold ideas, and shape real outcomes. You&rsquo;ll grow through hands-on experience, mentorship, and learning that fits your goals. Here, your work doesn&rsquo;t just matter, it moves things forward<h2 class="jobSectionHeader">
Benefits
</h2>ABB offers a full range of benefits to help you thrive at work and beyond.<ul><li>Contribute to a collective vision. This is where progress takes flight, teams turn ideas into impact, and we define what&rsquo;s next. Run What Runs the World.</li></ul>
EVP Hashtags
#ABBCareers
#RunwithABB
#Runwhatrunstheworld
Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.
Ready to make an impact?
Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.</div>

Service Sales Manager

Majan United Safety & Security

Waitress cum Barista. Muscat, OmanWe are looking for an experienced and passionate Waitress/ Barista to join our team in Muscat.The ideal candidate should have Gulf experience and a strong focus on customer service, with the ability to deliver exceptional coffee and beverage experiences.Key Requirements:<ul><li>Proven experience as a Waitress or Barista in the Gulf region (minimum 2 years).</li><li>Ability to learn and follow recipes for preparing beverages.</li><li>Strong customer service and communication skills; ability to create a welcoming guest experience.</li><li>Capable of taking customer orders, recommending beverages, and upselling menu items.</li><li>Knowledge of hygiene, cleanliness, and proper beverage presentation standards.</li><li>Should be comfortable to communicate in English.</li><li>Should be well groomed and presentable.</li><li>Female candidates.</li></ul>Job Details:<ul><li>Location: Muscat, Oman</li><li>Salary Range (160-220/ month , as per experience)</li></ul>Job Types: Full-time, PermanentPay: RO160.000 - RO220.000 per monthApplication Question(s):<ul><li>Have you read the job description completely and understand the position you're applying for?</li></ul>Work Location: In person

Waitress/ Barista

iSTYLE Oman

<div>
 
 Job Title
 
 
 
 
 Retail Sales Executive
 
 
 
 
 Job Scope
 
 
 
 The Retail Sales Executive is accountable for reflecting and maintaining a professional image of the store through promoting customer service excellence and using product knowledge and enhanced selling techniques to achieve monthly targets.
 
 
 
 Main Duties And Responsibilities
 
 
 
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 Maintain a strong floor presence driving sales, promoting customer service excellence and attending to customers&rsquo; needs
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 Establish solid relationships with customers, cross/upsell and deliver excellent product awareness
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 Ensure the shop is kept clean and tidy at all times
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 Maintain an awareness of all products, promotions, advertisements and new releases
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 Ensure proper display and visual merchandising standards according to communicated guidelines at all times
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 Assist in processing and replenishing merchandise and participate in the receipt of stocks
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 Recognize security risks and thefts and handle situations as fast and professionally as possible
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 Conform to all policies and procedures namely those regarding to payments and exchanges, security practices and loss prevention
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 Complete necessary trainings, enroll to training portals and maintain the latest certificates
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 Actively seek inputs from customers, efficiently address complaints and escalate when needed to reinforce service standards.
 
 
 
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 </ul>
 
 Position Requirements
 
 
 
 
 Education
 
 
 
 High School Diploma or a Bachelor&rsquo;s/Technical degree.
 
 
 
 Experience
 
 
 
 No previous experience needed.
 
 
</div>

Retail Sales Executive

US-Bangla Airlines Ltd.

<div>
 
 US-Bangla Airlines is the largest private passenger airline in Bangladesh. Launched in July 2014 from its Dhaka hub, the carrier operates an extensive and growing network of domestic and international destinations across Asia and the Middle East.
 
 
 
 
 
 Driven by its motto, "Fly Fast, Fly Safe," the company is continuously expanding its routes and product offerings. This growth is supported by a modern, versatile fleet of ATR 72-600, Boeing 737-800, and Airbus A330-300 aircraft&mdash;positioning US-Bangla as a premier regional carrier.
 
 
 
 
 
 This role is responsible for responsible for selling airline tickets, assisting customers with flight bookings, providing travel information, and ensuring excellent customer service. The role focuses on achieving sales targets while delivering accurate and timely ticketing support to passengers.
 
 
 
 
 
 Key Responsibilities:
 
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 Sell domestic and international airline tickets to customers.
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 Handle flight reservations, rebooking, cancellations, and ticket issuance.
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 Ensure correct fare calculation, taxes, and service charges.
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 Assist customers with flight schedules, routes, baggage rules, and travel policies.
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 Provide clear information about airline services, promotions, and offers.
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 Handle customer inquiries via phone, email, and in-person.
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 Achieve monthly and quarterly sales targets
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 Promote airline deals, packages, and special offers
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 Convert inquiries into confirmed bookings
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 Use airline reservation systems (GDS such as Amadeus, Galileo, Sabre if applicable)
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 Maintain accurate booking records and passenger data
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 Collect payments through approved methods
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 Issue tickets and invoices accurately
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 Ensure financial transactions are properly recorded
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 Handle flight changes, delays, cancellations, and refund requests
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 Resolve customer complaints professionally and quickly
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 Work closely with airlines, travel partners, and internal sales team
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 Maintain communication with operations and finance departments
 </li>
 </ul>
 
 
 
 
 Required competencies:
 
 <ul>
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 Good communication skill in English
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 Strong negotiation ability
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 Problem solving capability
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 Coordination and teamwork
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 Time management skill
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 Decision Making &amp; Accountability
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 Analytical thinking ability
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 Ability to work under pressure
 </li>
 </ul>
 
 
 
 
 Experience: 0 - 1 years of relevant experience
 
 
 
 
 
 Please be noted that this job post will be removed once we receive a sufficient number of applications and only the shortlisted candidates will be contacted. Thank you!
 
</div>

Sales Agent, Oman (Omani Nationals)

Explore 42+ Customer service representative in Muscat this July. Find roles across top companies and apply now to boost your career.