customer care manager

customer relations specialist Jobs in Muscat

customer relations specialist

customer service representative omani nationals Jobs in Muscat

customer service representative omani nationals

guest service agent

guest service center agent Jobs in Muscat

guest service center agent

customer service representative

National Paints LLC

About the companyWe are a multinational company among the leading paint manufacturers in the world. We are searching for an energetic and self-motivated candidate for our customer service department (only Omani Nationals), with at least 3 years&rsquo; experience in the field of sales or customer service.Customer Service Representative Job Responsibilities:&middot; Serves walk-in customers by providing product information.&middot; Immediately respond to customers&rsquo; inquiries through calls or social media.&middot; Resolving product and service problems. In case he/she cannot resolve the problem to escalate it and collaborate with the technical team by clarifying the customer&rsquo;s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.&middot; Create sales orders in the MIS.&middot; Attracts potential customers by answering product questions and suggesting alternative more suitable products and services.&middot; Collect the required documents from salesmen or customers to open new customer accounts.&middot; Maintains customer records by updating account information.&middot; Maintains financial accounts by processing customer adjustments in case of sales returns etc.&middot; Recommends potential products or services to management by collecting customer information and analyzing customer needs.&middot; Prepares reports (e.g. monthly sales, sales per category, complaints report, etc.) by collecting and analyzing customer information.&middot; Contributes to team effort by accomplishing related results as needed.&middot; Take the extra mile to engage customersRequirements and skills<ul><li>Proven customer support experience or experience as a Client Service Representative</li><li>Strong phone contact handling skills and active listening</li><li>Have strong technical acumen and be willing and capable to learn about paints</li><li>Familiarity with CRM systems and practices</li><li>Customer orientation and ability to adapt/respond to different types of characters</li><li>Strong problem-solving skills</li><li>Ability to multi-task, prioritize, and manage time effectively</li><li>High school diploma</li><li>Very good knowledge of ERP software and MS Office</li><li>Excellent level of speaking and writing English language</li></ul>Education, Experience, and Licensing Requirements:<ul><li>University/college degree</li><li>Familiarity with office &amp; ERP software and phone systems</li><li>Previous experience 3 years, especially in the particular industry, is preferred</li></ul>Place &amp; Working HoursRusayl Industrial Area7am &ndash; 4pm WeekdaysCompensation &amp; BenefitsSalary as per market standards and according to experiencePrivate Health InsuranceCommission schemeOther benefits as per company policy.Job Type: Contract Contract length: 12 monthsApplication Deadline: 30/04/2024

Customer Service Representative Omani Nationals

Minor Hotels

<div>
 
 Founded in 1933 in Portugal, Tivoli Hotels &amp; Resorts has built and maintained a distinct charismatic character and elegant personality in all its properties. From cosmopolitan hideaways to seaside paradises and a growing global portfolio, Tivoli curates exceptional services and experiences for its cherished guests.
 
 
 
 
 
 
 Job Description
 
 
 
 
 The primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest&rsquo;s account upon completion of their stay.
 
 
 You will handle all guest enquires, requests and comments promptly and efficiently, ensuring their stay in the hotel is to their satisfaction.
 
 
 
 
 
 
 Qualifications
 
 
 
 
 &bull; A strong focus on customer service
 
 
 &bull; Prior experience in hotel front office operations is preferred
 
 
 &bull; Excellent communication skills; fluency in English is required
 
 
 &bull; Be able to work shifts, weekends and public holidays
 
 
 &bull; Computer skills in Ms Office; experience with current Property Management Systems (PMS) is preferred
 
 
 
</div>

Guest Service Agent

Steel Force Building Materials Trading

Position: Assistant Counter Salesman (Building Materials &amp; Hardware)Location: Muscat, OmanCompany: A leading provider of hardware, building materials and construction materialsResponsibilities:<ul><li>Assisting customers at the counter by providing product information and offering suggestions based on their requirements.</li><li>Maintaining the cash register and processing sales transactions.</li><li>Sorting and stocking merchandise and monitoring inventory levels.</li><li>Providing excellent customer service by ensuring customer satisfaction and resolving complaints.</li><li>Collaborating with team members to achieve sales targets and store objectives.</li></ul>Experience/Skills:<ul><li>Experience in sales, preferably in the hardware or building materials sector.</li><li>Excellent communication and interpersonal skills.</li><li>Good knowledge of hardware and construction materials.</li><li>Strong organization skills and attention to detail.</li><li>Ability to multitask and handle customer queries efficiently.</li><li>Proficiency in using cash registers.</li></ul>Job Types: Full-time, PermanentPay: From RO170.000 per month

Assistant Counter Salesman

AL SAED CO.

We are looking for a dynamic and motivated individual to join our team for outdoor marketing and brand representation. The ideal candidate should possess the following qualifications:<ul><li>A genuine passion for outdoor activities and a strong understanding of outdoor gear and environments</li><li>Excellent communication and interpersonal skills, with the ability to engage with diverse audiences</li><li>Outgoing and friendly personality, able to build connections and represent the brand positively</li><li>Self-driven and proactive, capable of working independently without constant supervision</li><li>Flexible availability, including willingness to work evenings, weekends, and during outdoor events as needed</li><li>Previous experience in marketing, sales, or customer service is preferred</li><li>Must have reliable transportation and the ability to travel to various outdoor events and locations across Oman</li><li>Valid Oman driving license is required</li><li>Fluency in both Arabic and English is mandatory</li></ul>Job Type: Full-time

Professional outdoor marketer

<div>
 
 Founded in 1933 in Portugal, Tivoli Hotels &amp; Resorts has built and maintained a distinct charismatic character and elegant personality in all its properties. From cosmopolitan hideaways to seaside paradises and a growing global portfolio, Tivoli curates exceptional services and experiences for its cherished guests.
 
 
 
 
 
 
 Job Description
 
 
 
 
 The primary responsibility of a guest service Center agent is to provide expertise services in a courteous manner. You are responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest&rsquo;s account upon completion of their stay.
 
 
 You will handle all guest enquires, requests and comments promptly and efficiently, ensuring their stay in the hotel is to their satisfaction.
 
 
 
 
 
 
 Qualifications
 
 
 
 
 &bull; A strong focus on customer service
 
 
 &bull; Prior experience in hotel front office operations is preferred
 
 
 &bull; Excellent communication skills; fluency in English is required
 
 
 &bull; Be able to work shifts, weekends and public holidays
 
 
 &bull; Computer skills in Ms Office; experience with current Property Management Systems (PMS) is preferred
 
 
 
</div>

Guest Service Center Agent

Marriott International

<div>Additional Information 
Job Number25191484 
Job CategoryRooms &amp; Guest Services Operations 
LocationThe St. Regis Al Mouj Muscat Resort, Al Mouj, Muscat, Oman, Oman 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is memorable and unique from start to finish. Our Guest Arrival Experts take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Arrival Expert makes transactions feel like part of the experience. 
No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Arrival Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing more than 75 pounds with assistance.. Doing all these things well (and other reasonable job duties as requested) is critical for Guest Arrival Experts &ndash; to get it right for our guests and our business each and every time. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Bell Attendant

Le Pearl Fashion Oman

<ul><li>Make the sales floor ready before opening.</li><li>Arrange and display merchandise neatly.</li><li>Ensure all items are properly tagged and priced.</li><li>Assist with unpacking, sorting, and labeling new stock.</li><li>Replenish shelves and racks throughout the day.</li><li>Monitor stock levels and report low or fast-moving items.</li><li>Operate the POS system and handle payments accurately.</li><li>Issue receipts and process returns or exchanges.</li><li>Keep the shop neat, clean, and organized at all times.</li><li>Clean shelves, counters, displays, and fitting rooms regularly.</li><li>Maintain a tidy and safe sales floor.</li><li>Greet customers and offer assistance.</li><li>Provide product information and help with selections.</li><li>Handle customer concerns politely and professionally.</li></ul>Job Types: Full-time, PermanentAbility to commute/relocate:<ul><li>Muscat: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>What is your Nationality</li></ul>

Sales Lady (Nepal Nationality)

Explore 257+ Customer service representative in Muscat this December. Find roles across top companies and apply now to boost your career.